Qualifications and Profile

• This position requires relevant experiences in corporate financing domain with focus on designing and delivering IT solutions.

Mandatory skills:

• Holding a Bachelor's degree in accounting, finance or IT.
• Excellent knowledge of corporate & investment banking and different financial products including but not limited to Syndications, Participations, Commercial Loans, LC, Guarantees, Discounting, Factoring etc.
• Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.
• Experience working in Agile development methodology.
• Hands-on experience with BDD framework and UML.
• Comfortable working with SQL database queries.
• Experience with Microsoft Office tools.

Advantages:

• Any certification for Business Analysts e.g. ECBA, CBAP, PBA etc.
• Any experience in project management or in a functional lead role

Job Description:

The IT Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and infrastructure support.

Technical Competency:

• Technical scope (Back-end) with strong network setup and debugging.
• Windows command line and IIS. SQL skills are a bonus.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Provide administrative support to 2 Service Points located in Eunos and Tampines:

Front Desk Operations:

• Greet and attend to public walk-in. This may include administering visitor logbook and badges, notifying relevant colleagues or re-directing public to appropriate resources
• Answer, screen and route incoming phone calls to relevant parties, taking down phone messages, checking of incoming phone messages and emails
• Attend to enquiries and feedback and where necessary, consult manager/supervisor on appropriate response or follow-up
• Handle courier/express mail services upon request, mailing of letters, checking of mailbox and dissemination of mail to relevant parties.

Facility Management:

• Ensure reception and meeting rooms readiness/cleanliness at start and end of the day
• Ensure upkeep, cleanliness and maintenance of the facilities. This includes liaising with vendors on maintenance matters, upkeep of first aid supplies and fire-fighting equipment
• Plan and conduct workplace safety exercises (e.g. fire drills) in accordance with safety guidelines and regulations

Programme and Data Administration:

• Work with relevant programme managers for back-end programme administration and implementation coordination and support
• Upkeep of relevant databases within the Service Point, including the use of shared IT platforms for centralised depository of documents
• Support in collation of data and statistics for programme and services reporting and publication content generation
• Assist in implementation of personal data protection policies and measures in daily operations.

Library Management

• Scan books and categorize them accordingly.
• Administer and track the check-out and check-in.

Minimum 'O' levels.

Requirements:

• At least 1-2 years of relevant experience
• Strong administrative skills
• Good customer service orientation
• Good communication skills, both oral and written
• Proficient in MS Office/Office 365

Working Hours:

Mondays to Fridays, 9am to 6pm (weekly Tuesday or Thursday, 12pm to 9pm)

Locations:

Blk 21 Eunos Crescent & Blk 287 Tampines Street 22

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Fleet IT (Technical) Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Scope:

• Provide technical support Level 1, 2 and 3 for vessel applications and IT Systems

• Manage day to day production activities & shipboard IT projects implementation in line with IT Governance Standards and Cyber Security guidelines.

• Ensure the good IT systems implementation and maintenance as per Fleet IT Security policies and Cyber Security guidelines onboard vessels.

• Deploy and implement IT Systems and Vessel Applications to CMA CGM fleet.

• Coordinate maintenance services on board though various service suppliers

• Liaise with different IT teams

• Participate to the road map build and define the group target

• Provide process for industrialization, monitoring, backup / recovery and security

• Create, maintain documentation & procedure (Shipboard software, systems maintenance, Industry)

• Local IT asset management

Required:

• • General IT knowledge (Backup, AntiVirus, Anti-malware, PCs)

• Strong knowledge Workplace, Network and Infrastructure

• Windows configurations

• Knowledge on Maritime IT would be appreciated

• Knowledge on IMO 2021 & Cyber risk would be appreciated

• IT Project management

• Good Leadership with experience on multi country

• Ability to work in a high-pressure environment

• Knowing how to be accountable of topic from the end to end

• Strong skills in communication

• Strong interpersonal skills and the ability to communicate with a wide variety of people at different levels

• Fluent in English

• Knowledge or at least appetence for Digital & Technologies

• Already similar position into an international company

• Integrity, resilience, creativity, and team spirit are essential in this work.

• This position also requires great availability and can be need some 24/7 actions

• Occasional ship-boarding may be required.

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nishant Pawar

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Outsourced to Client Site at West (near Sunview Way)

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

*Roaming or Onsite positions

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

• Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm role

Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects

Job Description & Rerquirements

• To enhance Retail Banking System (RPG/400 in IBM AS400);
• Analyse the user requirements or modifications / enhancement requests;
• Document in detail the functional and technical specifications;
• Submit detailed work schedule and plan for approval;
• Design the work unit, code the program, compile and perform unit test;
• Work with the bank users to produce a test plan for testing all functions of the new program modifications;
• Update all changes done to systems, programs and operating instruction / Manuals;
• Train users to use each function of the new or amended application;
• Advise users on operation and backup procedures so that user can develop or update user manual.

Responsibilities

• Liaise and follow up with customers
• Coordinating with site and office paperwork
• Simple Calculation on project requirements
• Daily administrative duties such as preparing reports
• Filing, sorting documents
  General ad hoc office job

Job Requirements

• Proficiency in Microsoft Word and Excel
• Good interpersonal skills
• Good phone etiquette
• Able to converse in Mandarin
• Ability to work in team and call clients
• Pleasant, positive and willing to learn

Job Vacancy – Technical Support Engineer

· Polaris Science Pte Ltd is a young dynamic distributor of scientific instruments and laboratory equipment.

· We are expanding and is looking for a Technical Support Engineer.

We Have

· A list of good products to offer to scientists and engineers in the universities and industries.

· A competitive compensation package that offers 5-day work, benefits and overseas training.

You Must Enjoy

· Performing installation, commissioning and training of instruments at customer laboratories.

· Responding promptly to service call, provide accurate diagnosis, repair, generate service report and maximise the uptime of our customer equipment.

· Ensuring customers have great experience and expanding good relationships with our suppliers.

· Achieving challenging sales goals together with our Sales Team.

You would need to have

· Diploma or Degree in Electrical & Electronics Engineering or Mechanical Engineering is preferred; other discipline such as Materials Engineering can be considered.

· Minimum of 2 years working experience in the relevant industry or capacity. Fresh graduates are welcome to apply as training will be provided.

· Able to work independently & in team, self-discipline & self-motivated, commitment & passionate about serving others, and a bright & positive attitude with good communication & people skills.

· Entrepreneurship attribute and willingness to work in small start-up.

Ø For application, please send your resume to Tony Lee at the below email or call us.

Ø [email protected]

Overview:

We are a Singapore listed company seeking a candidate to join our Investment team. This role presents an excellent opportunity for someone passionate about finance and investments to gain valuable experience in research, analysis, and investment decisions. This role is results driven and will offer ample autonomy and opportunities for personal and entrepreneurial development.

Responsibilities:

● Member of Investment Committee

● Work collaboratively with team members to brainstorm investment ideas, discuss research findings, and contribute to investment strategy discussions

● Conduct research and analysis of market trends, industry reports, and individual securities to identify opportunities to support decision-making process

● Prepare and update investment factsheets, monitor investment portfolio and provide updates

Qualifications & Experience:

● Minimum 5 years' experience in reputable investment management roles, ideally within the financial services industry in large organisation

● High level of integrity, professionalism, and commitment to ethical conduct

Benefits:

● Competitive salary and performance-based incentive

● Reasonable flexibility with working hours and working schedule

Job Description

• Handle daily Electronic Bunker Delivery Note (eBDN) /BDN posting after delivery.
• Assist the sales team in closing and completing sales orders after delivery.
• Collaborate with the invoicing team in the Finance Department to ensure smooth order fulfilment.
• Assist the operation team in closing and completing purchase orders after loading.
• To provide support to the operations team during periods of staff leave.
• Perform monthly sales reconciliation, verifying data between sales records and financial statements.
• Participate in monthly inventory closing procedures to maintain data integrity.
• Cover duty on daily stock movement entries in spreadsheets, ensuring accuracy and adherence to company procedures.

Requirements

• Certificate in Business Administration, Business Engineering.
• One year of experience in a similar role or relevant field or a fresh graduate with no experience is encouraged to apply.
• Intermediate level of Excel, ability to Work Independently, problem-solving, good communication and team player.

At Ufinity, we are always on the lookout for people with strong analytical and programming skills to be part of a dynamic team that designs and delivers innovative mobile and web applications. The right incumbent would be passionate about delivering end-to-end solution, with a keen interest in picking up new technologies and tools, and applying them effectively to solve customers’ needs.

Role Responsibilities

• Ensure software applications and services are running smoothly on a day-to-day basis.
• Develop and implement policies, procedures, and duty rosters for teams to ensure personnel back up for maintenance of services, some of which are 24x7.
• Identify & understand business needs and provide solutions to address the needs.
• Gather, validate, and analyse requirements.
• Manage the project scope, schedule, cost, and resources.
• Develop user stories, functional requirements, and acceptance criteria.
• Conduct backlog refinement, impact analysis, and acceptance testing.
• Maintaining product backlog and roadmap. Prioritization of product solutions based on business value and customer impact.
• Ensure system or product readiness for smooth deployment, adoption, and operations.
• Ensures completion of documentation and filings to facilitate software development.
• Propose improvements to continuously address changing business needs.
• Constant engagement of stakeholders to align and manage expectations.
• Collaborate with the team on the product’s direction, roadmap, strategy and feature prioritization.
• Collaborate with team to conceptualize solutions and communicate to stakeholders.
• Monitor team members' work levels and review work performance.
• Facilitate the agile ceremonies: sprint planning, daily scrum, sprint review, sprint retrospective.

Requirements

• Degree/Diploma in Computer Science/Information Technology or an equivalent.
• Minimum 4 years of work experience in project management or business analysis.
• Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment
• Prior working experience in IT business analysis, application solutioning design and testing.
• Knowledgeable of Agile methodology and design thinking.
• Strong analytical & problem-solving skills with a high level of initiative.
• Able to engage stakeholders and manage their expectations
• Able to understand and interpret requirements leading to technical implementation
• A team-player who is resourceful, takes ownership, and is highly collaborative.
• Ability to work under pressure and meet tight deadlines.
• Detail-oriented, data-driven, customer focused, and a quick learner.
• Strong verbal and written communication skills.
• Good documentation skills and business acumen.
• Can work with minimum supervision and is adaptive & open to change.

Preference

• Project Management (eg. PMP) or Agile (eg. CSM or CSPO) Certification.
• Business Analysis Certification (eg. Certified Business Analysis Professional)
• Use of Confluence and JIRA for managing projects collaboratively.

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

Responsibilities:

• To assist in all classes at the Centre
• To assist the class teachers in preparation, follow-up and teaching
• To assist in course preparation
• To supervise informal activities
• Other adhoc duties

Requirements:

• Full time position (Mon - Fri)
• Working hours: 8 am to 5.30 pm
• Min 5 'O' levels with at least B4 in English
• Excellent spoken and written English
• Early childhood experience will have an added advantage
• Positive, energetic and a good team player
• Those undergoing training may apply

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Software Developer/ Production Support L3.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Responsibilities:

· Analysing existing Code base/Program for modification purposes.

· Designing/Deployment of Service in Container Environment

· Writing and implementing, clean, scalable code.

· Troubleshooting and debugging code.

· Verifying and deploying software systems.

· Recommending and executing program improvements.

· Maintaining software code and security systems.

· Creating technical documents

· Administer production jobs

· Understand debugging info

· Roll back a bad software push

· Block or rate-limiting unwanted traffic

· Well versed with Capacity/Performance Management

· Well versed with Production Support

· Use the monitoring systems (for alerting and dashboards)

Requirements:

· At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.

· Bachelor’s degree in computer science, computer engineering, or information technology.

· Advanced knowledge of programming languages:

· Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

· Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

· Advance Knowledge on Containers and Spring FrameWork

· Knowledge of software systems and frameworks EONTEC & KONY (Optional)

· Familiarity with Agile development technologies.

· Ability to learn new languages and technologies quickly.

· Good communication skills.

· Ability to work as part of a team or individually on a project.

· Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Overview

• Provide efficient application support and administration, including incident resolution, change implementation, request fulfilment, and problem management follow up
• Communicate proactively and professionally with stakeholders and partners
• Identify opportunities for improvement and act on them
• Thoroughly and accurately document problems and resolutions in service desk system and employee knowledgebase
• Work proficiently with minimal daily guidance
• Maintain a professional, collaborative, courteous, and respectful manner and provide high quality service to all users
• Observe and comply with client's policies and procedures for Health and Safety at Work and Equality and Diversity

Requirements

• 6-8+ years of relevant experience in a technical application support role working with Oracle Cloud/Oracle Fusion SCM or ERP and 3 years of functional and technical support experience
• Hands-on experience with one or more of the following Fusion modules: Oracle Order Management, Inventory Management, GOP, Shipping, Price Management
• Functional knowledge of core Supply Chain processes (supply planning, inventory management, order fulfillment, reverse logistics, etc.)
• Professional fluency in English required

Simply submit your application with your updated Resume in MS Word Format to Ee Shuan by clicking the ‘Apply link’ or call your friendly Consultant, Ee Shuan, at 6590 9901 for a confidential discussion.

EA Registration No. R23116670

We are an well established company specialising in providing Large-Format printing and Digital Cutting Solutions.

We are looking for candidiates with the following:-

Responsibilities:-

• Provide on-site support, maintenance and servicing of equipment sold by us
• Perform on-site installation and setip of equipment sold by us
• Follow up closely with clients and provide periodic epdates
• Provide pre & post sales technical support
• Ensure assigned task are handle properly and timely

Requirments:-

• Some knowledge of Electronic & Electrical, Computer software and hardware knowledge prefer
• Ability to prioritise work tasks, work independently
• Ability to deal with multiple assignments with little supervsion
• 5 days work week
• Training will be provided
• Candidate with no prior experience are encourage to apply
• Work Location: Singapore

RESPONSIBILITIES:

• Provide Salesforce administrator support, focusing on the Lighting version.
• Act as a liaison between the business units and the application support team, collaborating closely with technical architects.
• Collaborate with the application support team and vendors to deliver timely support to users, addressing issues, queries and enhancements across the multiple countries.
• Engage with users and application support team to gather and analyse requirements, proposing solutions that align with business processes and meet functional needs.
• Ensure standardization across countries while continuously identifying ways to enhance system capabilities and functionalities.
• Lead automation and digitalization projects, working alongside users, the application support team, and vendors.
• Validate functionality with developers and facilitate user acceptance testing.
• Coordinates releases and provide post Go-Live support, including preparing training documentation and conducting training sessions.
• Stay informed about periodic application releases, advising both the application support team and business stakeholders on relevant enhancements and features.

REQUIREMENTS:

• Diploma or Bachelor's degree in Computer Science, Information Systems or a related field.
• 3-5 years of experience as a Business Analyst, preferably within the financial services industry.
• Previous experience as a Salesforce system administration is highly advantageous.
• Familiarity with project lifecycle methodologies.
• Demonstrated willingness to learn and adapt to new features and updates within Salesforce.
• Exceptional interpersonal skills with ability to effectively manage stakeholders.
• Strong analytical and problem-solving skills.
• Self-driven with positive attitude and a collaborative approach to teamwork.
• Ability to work independently with minimal supervision.
• Excellent time management skills, capable of efficiently prioritizing tasks to meet deadlines.
• Clear and concise written and verbal communication skills.

Experience in Automation testing using Selenium.

Good with Java programming.

Prior experience working in agile environment.

Must be good at manual testing.

- Determining the test scope for functional and regression tests based on project documentation - Be able to manage automation and manual testing tasks, under supervision of Singapore - management - Analysis, triage and defects tracking - Tracking, gathering and publication of regular status reports (reporting) - Proactively identifying and escalating risk and issues to leads, managers and stakeholders

Key Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries.
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor.
• Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration.
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler.
• Good to have understanding and experience of ITIL methodology [service operation].

Key Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000.
• Good support knowledge in either one of the retail or wholesale payment or customer information systems.
• Willing to work in onsite shift-support model [24*7].
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation.
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform.
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe.

Responsibilities:

• Contribute to the implementation of new IT projects
• Collaborate with the IT team to set up and configure computer systems and software applications
• Support system upgrades, installations, and software updates
• Provide timely and effective responses to user inquiries and resolve IT-related problems
• Assist in the administration of user accounts, permissions, and access rights
• Maintain accurate and up-to-date IT inventory records, including equipment and software licenses

The Ideal Candidate:

• Currently pursuing a Diploma in Information Technology or a related field
• Strong work ethic and commitment to delivering excellent results
• Strong communication and interpersonal skills
• Proactive and enthusiastic learner, thriving in dynamic environments
• Seeking full-time interns for a comprehensive 6-month engagement, and part-time interns committed to at least 3 working days a week

1. Responsibilities

· Strategic planning for IT security investments and technology adoption to maximize effectiveness of IT security controls against rapidly evolving threats.

· Develop and enhance the integrated Security Operations Centre (SOC) for advanced cyber threat monitoring and detection, early warning and active defence capabilities for both the Financial Sector and MAS as an institution.

· Work closely with internal and external stakeholders to manage the operations of the integrated SOC.

· Develop and implement cyber resilience frameworks, standard operating procedures and playbooks for cyber security operations and incident response.

· Ensure that cyber threats, risks and vulnerabilities are appropriately investigated and addressed promptly.

· Coordinate the investigations of cybersecurity incidents with internal teams and cross agency partners.

· Perform periodic management and third-party reporting.

· Work with partners to perform periodic rules tuning, streamline procedures and implement automation to improve efficiency and quality of output.

· Participate in various internal, external and international forums/projects on cyber security.

· Broad understanding of Financial Sectors operations will be provided so that we can better relate the linkages between business and cyber operation.

2. What we are looking for

• Strong interest in SOC operations.

• Hands-on experiences with implementing services/application on Windows and/or Linux preferred.

• Hands-on experiences with prevailing SIEM tools preferred.

• Hands-on experiences with prevailing cloud technologies preferred.

• Scripting/coding skills preferred.

• Normal office hours, but off-office hours standby to respond to exigencies is expected.

• Management of technical projects/implementation is expected.

• Writing of proposals and procurement related work is expected.

1. Responsibilities

· Manage the business requirements and functional solution aspects of the project.

· Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.

· Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.

· Work with the stakeholders to ensure smooth deployment and adoption of new solution.

· Perform business analysis:

- Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.

- Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.

- Elicitation: Explore, identify and document business needs

- Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.

- Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.

· Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

· Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.

· Assists with the documentation of technical design, specification, and technical solution.

· Maintains document repositories used by project teams and assists with project documentation as needed.

2. What we are looking for

· Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.

· Hands-on experience in full project development life cycles

· Past track record in business analysis, application solutioning and design

· Ability to model business requirements in business process modelling tool.

· Ability to perform qualitative, quantitative and root-cause analysis.

· Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Digital and Mobile Technologies, Knowledge Management

· Knowledge of Singapore Government procurement and governance processes will be an added advantage.

Knowledge of design thinking and workshop facilitation will be an added advantage.

1. Responsibilities

· Provide administrative support to Authority’s ICT projects and operations including but not limited to finance related activities such as raising of Cash Journal, Sales Order, Invoice processing, Procurement related documents.

· Support the operation of this master contract and purchase orders (e.g. maintain and track contract / purchase order expiry date / termination).

· Maintain the manpower resource requests / capability training process and ensure compliance to the process.

· Provide operation support for manpower resource requests, interview sessions and performance appraiser etc.

· Conduct preliminary check of the documentation (e.g. CVs, invoices and support documents)

· Review monthly progress reports and supporting documents submitted by Contractors.

· Track utilisation of master contract and purchase orders and alert contract owner / relevant officer.

· Keep complete records of manpower resource / capability training requests.

· Handle security clearance for the candidates.

2. What we are looking for

· Past track records in administrative work, administer contract / human resource or similar job scope.

· Knowledge of the Authority’s processes will be an added advantage.