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Role : System Analyst

Job Title: Murex Risk System Analyst

Job Requisition No: JR30700

Job level: 2 – 5 years of relevant experience (L2)

Location: Singapore

Key Skills: Market risk and Credit risk

Job Objectives

Group Technology and Operations (GTO) in Singapore is looking for an experienced business analyst for the core Treasury IT team to support the bank’s treasury division for the business with Commodities, Credit Derivatives, FXD, IRD, FX, MM, Fixed Income products in Singapore, Thailand, Indonesia, Malaysia, China and its overseas branches across the globe.

This role is for the Global Markets Programme – Risk Projectimplementation using Murex v3. The role is based in Singapore and requires interaction with users and stake holders in Singapore & overseas.

The system analyst role is responsible for the delivery of strategic projects or tactical changes for the bank’s treasury division. The focus is on the roll out of the Murex - Risk related deliveries for Singapore and branches. The role requires the successful candidate to gather requirements, work with the vendors and drive the testing with the end users to ensure a successful deployment of the project.

Key Responsibilities

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market risk concepts (eg. traded products, VaR, stress testing, risk/limit management)
• Good understanding of key credit risk concepts (eg. traded products, counterparty risk, credit approval process, limit management, excess management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle

Requirements

Required Skills

• Experience working with MUREX
• Functional understanding of counterparty risk and pfe
• Experience in product pricing methodologies
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments, market data, Rate curves etc.
• Understanding of simulations and datamart module
• Strong technical & functional background.

Optional Skills

Education:

l Bachelor's or Maters degree in computer science, engineering or in Finance domain

l Related professional/technical qualification will be advantageous although not mandatory

l Strong Murex Knowledge

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

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WE ARE HIRING !!

Role : System Analyst

Job Title: Murex Risk System Analyst

Job Requisition No: JR30702

Job level : 6 - 9 years of relevant experience (L3)

Location: Singapore

Key Skills: Market risk and Credit risk

Job Objectives

Group Technology and Operations (GTO) in Singapore is looking for an experienced business analyst for the core Treasury IT team to support the bank’s treasury division for the business with Commodities, Credit Derivatives, FXD, IRD, FX, MM, Fixed Income products in Singapore, Thailand, Indonesia, Malaysia, China and its overseas branches across the globe.

This role is for the Global Markets Programme – Risk Projectimplementation using Murex v3. The role is based in Singapore and requires interaction with users and stake holders in Singapore & overseas.

The system analyst role is responsible for the delivery of strategic projects or tactical changes for the bank’s treasury division. The focus is on the roll out of the Murex - Risk related deliveries for Singapore and branches. The role requires the successful candidate to gather requirements, work with the vendors and drive the testing with the end users to ensure a successful deployment of the project.

Key Responsibilities

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market risk concepts (eg. traded products, VaR, stress testing, risk/limit management)
• Good understanding of key credit risk concepts (eg. traded products, counterparty risk, credit approval process, limit management, excess management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle

Requirements

Required Skills

• Experience working with MUREX
• Functional understanding of counterparty risk and pdf
• Experience in product pricing methodologies
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments, market data, Rate curves etc.
• Understanding of simulations and DataMart module
• Strong technical & functional background.

Optional Skills

Education:

l Bachelor's or Maters degree in computer science, engineering or in Finance domain

l Related professional/technical qualification will be advantageous although not mandatory

l Strong Murex Knowledge

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Description

· Engage in day-to-day application development activities.

· Utilize Configuration & Release Management expertise to design and implement effective solutions.

· Design and develop applications, ensuring the seamless integration of solutions through collaboration with cross-functional teams.

· Provide technical guidance and support throughout the development lifecycle.

· Conduct rigorous testing and troubleshooting to optimize application performance.

· Ensure compliance with project requirements and industry standards.

Required Skills:

· Proficiency in .NET development.

· Experience with API development.

· Frontend coding skills using jQuery and Bootstrap.

Qualifications:

· Bachelor’s degree in computer science, Information Technology, or a related field.

· Strong problem-solving skills and attention to detail.

· Ability to work effectively in a collaborative team environment.

· Excellent communication skills.

1. Quotation to agent & shipper
2. Meet shipper and agents to establish good relationship
3. Manage the country agent she/he is assigned to.
4. Prepare marketing reports

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

DESKTOP SUPPORT ENGINEER (EUC), LEVEL 1

[CONTRACT: 01-AUG TILL 30-NOV 2024 (RENEWABLE)]

MORE INFORMATION:

• Company: International IT Service Provider MNC [Actual work location will be at one of their clients (end-user): Healthcare (Hospital) Organization)]
• Opportunity Nature: Contractual Employment (Renewable)
• Working Location: Healthcare (Hospital) Organization (Supporting End-Users)
• Working Days: 5 Rotating Working Days/week (including Weekends and Public Holidays)
• Working Hours: 8 AM – 5 PM/ 2 PM – 11 PM/ 11 PM – 8 AM [Cannot choose; Shifts will be rotating among team members on weekly basis]
• Benefits (on top of basic): Shift Allowances (only for Afternoon & Night shifts) + Phone Allowance (S$ 30/ Month) + Other Attractive (Pro-rated) Employee Benefits

RESPONSIBILITIES:

• Troubleshooting for IT related issues (L1, mostly) for followings:

1. Windows, Laptops, Desktops, Printers, Emails (including Outlook), MS 365, etc.
2. Network connectivity issues (including WIFI & LAN)

• Other relevant duties as assigned

REQUIREMENTS:

• Required to have minimum 6 months – 1 year (can consider internship experiences) of relevant IT Desktop Support (L1 or higher) working experiences
• Willing to take 2 vaccines [Measles (MMR) & Diphtheria (DTaP & Tdap)], if you have not taken them before within recent 10 years (can claim back the fees).

To Apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our internal resume database for future opportunities.

APBA TG Human Resource Pte Ltd (14C7275) || Yadanar Su Mon (R1549384)

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Role: System Analyst

Job Requisition Number: JR39242

Job Level: More than 10 years of experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) Global Markets IT division in Singapore is looking for an experienced Senior Business Analyst to join its dynamic derivatives development team to lead in providing solutions for Market Risk Scenarios requirements and Risk Regulations with usage of historical market data.

Market Risk Scenarios

Key focus is to enhance Market Risk Scenarios system using historical market data from external data vendors and internal systems. That includes data sourcing from various market data vendors, historical data calibration, backfilling, applying proxies, generate Stress & historical scenarios for Market Risk business for VaR, ES & Risk Regulatory program FRTB.

Key Responsibilities

• Analyse, review & organise historical data to identify key insights into huge historical market data set.

• Reconciliation of huge historical market data across multiple sources.

• Identify market data anomalies e.g., outliers/spikes/missing data/ incorrect data and find out anomalies’ patterns from huge historical market data set. Summarise patterns in excel/python charts for huge historical market data set.

• Own functional Market Data requirements & analysis for Market Risk (VaR, ES) projects and risk regulatory initiatives like FRTB-IMA

• Come-up with BRD, FSD and other documents like traceability matrix for Historical Market Data backfilling, proxying, historical scenarios (shocks) generation & establishing data mappings across various Risk Factors in Market Data domain

• Collaborate with business stakeholders Market Risk Business, technology team & data vendors for requirement analysis, summarize & communicate the findings in an organized manner.

• Assist with completion of System Integration Testing (SIT), User Acceptance Testing (UAT), application performance testing.

• Prepare and manage implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Third line BAU support

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Drive UAT calls with users.

Key Requirements:

Skills & Experience

• Very good in python, it’s libraries & ecosystem.

• Good analytical, logical & problem-solving skills with pro-active attitude.

• Mentally strong, able to work in high pressure environment.

• Have a good listening ear, patience & good communicator.

• Manage end to end functional knowledge and business analysis skills on all key market data modules like Data Sourcing from various market data vendors, Backfilling, Calibration & Historical Scenarios.

• Good in excel & PowerPoint.

• With direct experiences in Historical Market Data Domain to cater to Market Risk requirements for data sourcing from various market data vendors (like Bloomberg, Refinitiv, ICE, MarkIT), backfilling, calibration, proxy & historical scenarios generation for VaR & ES.

• Good Business Analysis experience in data sourcing from various market data vendors, backfilling, curve computation (calibration), proxy, stress scenarios & historical scenarios generation for Market Risk and Regulatory requirements

• Cater to various historical market data requirements for historical scenarios for Murex upgrade

• Extensive knowledge of various market data instruments such as equities, commodities, FX, IR curves, options, volatilities etc.

• Experience in any of EDM/MDM market data product like Neoxam, Asset Control, Golden Source, MarkIT etc.

• More than 10 years (for L4) track record in analysing requirements and tracking delivery of global/regional IT capabilities for a bank or multi-national/regional company

• Experience in banking industry preferred

• Proven result-oriented person with a focus on delivery

• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

• Good problem solving, analytical, synthesis, system thinking and solutioning skills

• Good to have some scripting/coding capabilities in either one or more of the following skills: Windows batch/Unix shell scripting, java script, SQL, PL-SQL, vendor proprietary language etc.

Functional Expertise Required in following domains:

• Market Data (Historical & EOD)

• Market Risk

• Global Markets

Competencies

• Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation

• Must be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives

• People and team management in a transversal function

• Ability to effectively communicate, interact with and influence technical associates, business and operational partners and executives

• Work effectively within a fast-paced, cohesive architecture team and willing to learn fast and adapt quickly to change

• Possess strong understanding of business strategies and able to translate them into concrete achievable action plans

• Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively

• Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes

• Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth

• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

Education

• Bachelor's degree in computer science, engineering or similar domain

• Related professional qualification like FRM

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

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Role: Actimize System Analyst

Job Requisition Number:

Job Level: More than 10 years of experience (L4)

Location: Singapore

Job Objectives

● To lead and deliver AML SAM Actimize upgrade into Production according to the SDM policies

● To provide reliable and timely system analysis and support for AML Transaction monitoring system upgrade

● To provide reliable leadership and support during System Integration Testing and UAT phases.

● To manage and resolve Audit and Security findings timely

● To identify early and escalate critical delivery showstopper with proper context timely and to propose viable solutions or workarounds where possible

Key Responsibilities

● Perform analysis on Business Requirement and document proposed solution in Functional specification and estimate required effort

● AML Transaction monitoring system Design, Development and Unit Testing

● Review and contribute to test planning for SIT and UAT

● Manage and work with vendor teams to successfully deliver upgrade of SAM v9.0 for AML systems

● Manage and work with stakeholders during all phases of system delivery

● Coordinate and plan with Infra and change management teams for application deployment activities in Devops environment.

● Setup and maintain application Infrastructure in Unix, Windows and Oracle environment

● Effect system changes into test and production environments by following application change implementation process via

● the Bitbucket, Jenkins and Aldon change management tools

● Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to raise team’s competency level.

Key Requirements

● At least 6 years of AML system enhancements for Transaction Monitoring delivery experience in the banking industry

● Hands on experience in design and configurations/development work on AML-Actimize application (RCM, SAM, AIS)

● Experience in leading, with good results, design gathering and design workshops with users as part of upgrade or defects fixes work

● Strong Oracle SQL and PL/SQL design and development skills

● Hands on experience in data mapping from source to target systems

● Proven and strong vendor management capability

● Good application design and Operational impact awareness

● More than 9 years of total IT industry experience

● Good communication skills and experienced in MS-Excel and PowerPoint presentations

● Able to collaborate and lead the system analysis as an individual contributor

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Role: Enterprise Application Support

Job Requisition Number: JR39236

Job Level: 2-5 years of relevant experience (L2/L3)

Location: Singapore

Key Skills: BMC Remedy, K2

Job Objectives:

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

Job Responsibilities

· Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

· Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

· Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

· Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

· Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

· Participate in annual DR/BCM activities or infrastructure-related upgrades

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

· Be the important bridge between Users and Development team and provide regular updates to all relevant parties

· Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

· Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

· Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

· Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

· Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

· Identify areas of improvement to drive down the support volume

· Perform system monitoring and set up alerts to improve incident resolution times

· Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

· Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Job Requirements

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Strong analytical and good problem-solving skills

· Ability to work in a fast-paced and team-oriented environment.

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Must have:

· 2 – 5 years of hands-on support experience in BMC Remedy, K2 software

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting, Control-M

Good to Have:

Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes preferred.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details.

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

COMPANY DESCRIPTION

Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the world's leading container shipping lines. We are a privately-owned global organization operating a network of over 675 offices in 155 countries, employing a team of over 200,000 dedicated individuals. We have an established fleet of 850 container vessels with an intake capacity of circa 24.5 million TEU carried annually. Our global sailing schedules cover 300 routes, calling at 520 ports, allowing us to deliver our clients' cargo almost anywhere in the world.

Operating as independent national carriers, with sea freight offering complemented by our integrated warehousing and haulage services, we offer customers a true door-to-door and global service with unrivalled local knowledge. Trained and experienced experts for our full range of services, including reefer, out-of-gauge, breakbulk and each of our trade services, gives us the ability to uphold the personal service we're globally recognized for, offering customers peace-of-mind that we will be on-hand to help whenever we are needed.

An opportunity is now available for a career-minded individual to join us in MSC South East Asia (Singapore) Pte Ltd, as Cost Control Analyst.

RESPONSIBILITIES

We Offer

You will embark on a great journey with excellent career development opportunities in a global organization. As Cost Control Analyst, you will be responsible for the financial reports and management reporting for Singapore, as well as maintaining and executing financial controls in compliance with Company policies, Singapore Financial Reporting Standards (SFRS) and International Financial Reporting Standards (IFRS).

Key Responsibilities

Reporting to the Cost Control Manager, in this position, you will have opportunities to acquire skills and knowledge in the following areas:

Cost Control

• Monitor, evaluate and analyse all Principal expenses with the aim of reducing costs and achieve savings;
• Standardization and consistency of cost reporting;
• Ensure timely approval of operational vendor expenses;
• Verify principal costs debited against the provisional expenses reported and justify the variances;
• Address queries from Principal timely;
• Ensure various monthly suspense accounts are reconciled following the timelines given by the Principal;
• Study related Principal incomes (land and logistics) and ensure maximization in terms of billings, collections and margins;
• Ensure that waivers of principal incomes (land and logistics) are properly approved and reduced where possible;
• Collaborate across functions and departments for compliant internal controls and effective costs and risks mitigation;
• Related tasks as assigned;
• Involve in vendor selection/evaluation process for Principal expenses.

Reporting and Deliverables to Management

• Prepare and/or compile various monthly suspense accounts reconciliation Report, including Electronic Cost Reporting ("ECR") correctly and in a timely manner;
• Prepare monthly Agency KPI data as assigned;
• Prepare Principal cost analysis and monthly analysis report to management and Regional Office;
• Proactively identify potential risks and mitigate risks with the relevant Head of Departments (HODs) and / or process owners;
• Work closely with internal / external auditors, tax agent and local authorities to resolve any local issues raised;
• Ensure proper audit trails for records according to statutory requirements.

Systems and Process Improvement

• Collaborate with relevant stakeholders to drive improvements and resolutions in end-to-end Cost Control processes;
• Identify system / process misalignments to drive standardization and improvement, raise request and follow-through to closure with System support;

Performance Management and Individual Development

• Develop performance measurements to drive individual and team performance;
• Serve as a coach/ mentor and provide technical financial advice and knowledge to the Cost Control team;
• Demonstrate commitment to professional self-development to employees in the Cost Control team;
• Identify and initiate improvement areas and develop good accounting control procedures and best practices to enhance overall cost control operations, work quality and efficiency;
• Support Cost Controller/ Cost Control Manager, Senior FM and Chief Financial Officer in new initiatives or projects as and when required.

Who We Are Looking For

• Min Degree in Accountancy / Finance, ACCA or Professional Accounting qualification equivalent;
• Minimum 6 to 8 years of relevant work experience in maintaining and executing accounting controls and reporting;
• Minimum 3 to 5 years from shipping industry / Liner or Agency shipping experience, managing related cost control and reporting an added advantage;
• Experienced in managing changes and thrive in dealing with challenging business environment;
• Good knowledge of IFRS and SFRS accounting standards;
• Proficient in MS Word, Excel, Powerpoint;
• Experienced in using SAP financial system and related data flow;
• High level of Integrity and Ethics;
• Team player;
• Organised and meticulous with an eye for details;
• Problem Solving / Analytical skills;
• Ability to manage time well to meet tight deadlines and multi-task;
• Able to work under stress and adaptable to changes;
• Strong Communication & Presentation skills, both written & verbal.

If you are up for the challenge, you could be our new colleague!

Please send updated CV by clicking on the Apply Now button.

Kindly indicate your current availability period, current salary & expected salary when you submit your application.

Job Scope:

• To support business development efforts during pre-sales, implementation, and post-sales support by:

1.Providing technical expertise to internal and external stakeholders.

2.Designing and presenting ecommerce solutions for clients and partners

3.Conducting internal and external training

• Point of contact point between technology team and business / product development team technical issues/bugs.
• Able to decipher/decode merchant logs and troubleshoot.
• To review and coordinate the enhancement of partner solutions, also ensuring that relevant technical documentation and materials are up to date.
• To work with other teams within the company for multi-country solutions
• Assist with merchant integration and support integration related queries, deciphering/decoding merchant logs and troubleshoot
• Monitor daily batch jobs and operational functions within the systems
• Manage merchant helpdesk or merchant/customer issues and maintain work with technical teams to provide visibility on the issue and resolution (including providing the RCA).
• System monitoring and SLA follow ups.

Qualifications:

• 3 years working experience in payment, retail or IT solutions vendors
• Extensive pre-sales / post –sales or consulting experience
• Experience in fintech, payment gateway would be an advantage
• API-based programming skills is an advantage
• Solid understanding of front-to-back payment processes
• Excellent client-facing, communication and presentation

Key Purpose of the Job:

Enable Product Supply (focusing on Global Quality Platform) and support Sr. Manager of Quality Enablement by driving process improvement and harmonization, system transformation, SOP documentation, change management, identifying value generating initiatives and executing projects through diligent project management. Required to proactively foster relationships with Regional Product Supply Quality teams, Brand Quality teams, Digital & Technology teams and other Product Supply x-functional teams (i.e sourcing, S&R, finance).

Should be passionate about exploring new ways of working, process mapping, SOP documentation, analyzing data, driving change management, and learning / implementing new systems and technologies.

Key Area of Responsibility:

· Act as a Subject matter expert in the Quality Management and Assurance domain and be part of a larger team responsible to incubate ideas to improve VF’s operational effectiveness.

· Drive harmonization, simplification and identify process improvement opportunities across the Global Quality Platform.

· Support execution of Quality strategic initiatives, including digital roadmap, system implementation and transformation.

· Derive business insights from analysis of quality performance data.

· Proactively foster internal and external relationships (i.e factories, software providers) to execute projects and drive system and process improvements.

· Lead x-functional global projects through effective project management.

· Prepare presentation documents, lead training, and assist in presenting findings to all levels of management.

· Map and document Global Quality Processes and KPIs.

Strategic Role Relationship Building

· Proactive in nurturing cross-functional relationships to identify and execute process improvement.

· Strong and trusted relationship building with Brand QA Teams, Operational QA Teams and QA Technical teams.

· Debates and provides authentic dialogue with stakeholders to generate idea pipeline and execute projects.

· Proven ability to influence and make decisions cross-functionally in a matrix environment where speed and cultural sensitivity is crucial.

· Strong partnership with DT to drive system design improvements, system implementation, automation, and perform necessary testing.

Leadership and Team Player qualities:

· Actively listens to others, exchanges ideas, curious / inquisitive / continued improvement mindset, self-starter.

· Adapts communication style to audiences across various levels and functions.

· Perseveres through adversity and influences stakeholders.

Minimum Relevant Experience:

2- 4 years

Minimum Academic Requirement:

Bachelor’s degree Preferred

Major Subjects:

Quality Management / Business Management / Supply Chain, / Data Science / Engineering / Mathematics / Finance or related analytic field

Required Professional Qualification:

· Operations and project management experience – Prior experience (2-4 years) in strategy, management consulting, finance, operations, retail/consumer products, project management, system transformation or similar supply chain role. BA/BS required.

· Computer Skills – Proficient with Microsoft Office Suite, Tableau / Power BI / Quality System Modules preferred.

· Problem Solver & Drive results - Can proactively identify opportunities, solve problems, manage multiple priorities, influence stakeholders, and drive results through effective and autonomous project management.

Other Requirements:

- Proficient in English (Written and Oral)

- Experience leading regional or global projects

- Strong analytical and problem-solving skills

- Familiar with 5S / ISO 9001 / 8D problem solving

- Knowledge of SPC, CPK and Six Sigma disciplines, FMEA / PMP would be advantageous

- Manufacturing Quality Operations knowledge preferred

- Technical documents writing experience

- Proficient in MS Office applications: Microsoft Excel, PowerPoint

- Proficient in use of common applications: Smartsheet, Tableau, PowerBI is a bonus

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Risk Analyst (Market Risk)

· Central Location

· Excellent Culture and Work Life Balance

· Salary Circa - $7000 to $9000 per month plus bonus.

The Company

The client is a highly respected and prominent logistics player, dedicated to excellence and delivering high-value services to its clients. They are currently seeking to hire a Risk Analyst to join their Risk Team.

The Position

Reporting to the Head of Risk, the Risk Analyst will be responsible for identifying, monitoring, and measuring risk exposure, as well as regularly and accurately reporting key metrics. The role requires maintaining relevant market and risk data, verifying key inputs and outputs from risk reports on market price risk, and potentially assessing counterparty default risk. The Risk Analyst will monitor risk exposure daily, alert management to any significant risks or breaches of trading limits, and perform calculations on key metrics, including position, value-at-risk, and stress testing. Additionally, the role involves providing statistical and risk analysis, and preparing weekly risk meeting reports based on historical trends and new deals.

The Candidate

To excel in this position, candidates should have a minimum of 5 years of working experience with a proven track record in the energy/commodities trading, oil and gas, or mining industry. The successful candidate will demonstrate proficiency with professional tools such as Bloomberg, Excel, and Power BI. In return, the company offers a good work-life balance, an excellent work culture, and the flexibility of one day of working from home.

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Role: ITDR Analyst

Job Requisition Number: JR38054

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Project Management, Software Development, Infrastructure Setup and Resiliency, IT Disaster Recovery, Communication

Job Objectives

To support the bank in planning and coordination for Regional Disaster Recovery Exercises for Singapore and Subsidiaries

Key Responsibilities

Job scope involves working with various IT partners (computer operations, system administrators, job schedulers, production support teams) and coordination with Business users during Disaster Recovery exercise.

· Lead and co-ordinate all the planning of all DR activities with key stakeholders (Application, Infra, Security and Business Users)

· Responsible for ITDR execution with key stakeholders

· Assess DR operational readiness to onboard new applications implemented.

· Periodic status reporting of issues and risks, highlight key areas of concern.

· Escalate Risks for management attention on issues which affect the scope of DR, schedule and quality.

· Conduct DR readiness reviews, Milestone Reviews, and Post exercise reviews

· Facilitate regular pre-DR progress reviews and signoff. Continually work towards making improvement in the DR process

Key Requirements:

· Diploma/Degree in Computer, information technology or related discipline

· 8-10 years of IT experience, preferably in financial industry; experience in software development, production support or Infrastructure management with a track record of working in major projects; prior experience in IT Disaster recovery (exercises or real time events) preferred.

· Good understanding of IT resiliency in terms of interfacing between different systems and the related processes; candidate should be familiar about different application infra components (like AS400, Mainframe, Open systems, Network, Middleware) and worked in one (or) many of these systems.

· Experience in managing Major projects or BCP/DR exercises with multiple stakeholders.

· Detailed in tracking, reporting and Project management activities.

· Able to work independently and able to handle pressure; need to be open to work long days and weekends as required.

· The role involves ITDR planning and execution, hence need to be flexible to adjust personal schedules should there be a need to handle a real time DR situation.

· Good verbal and written communication skills

· Excellent presentation, communication and interpersonal skills.

· Strong problem solving and analytical skills.

· PMP, ITIL or related certifications preferred.

· Always go to the extra mile in terms of taking ownership and supporting each other as well as to build a strong Team.

· Works effectively with allocated resources, including people to get things done within budget.

· Demonstrate a positive attitude at work.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: L2 Production Support

Job Requisition Number: JR38888

Job Level: Minimum 4 years of related experience (L2)

Location: Singapore

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

• Level 2 Production support for Credit Origination group applications
• Manage day to day issues including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Manage and support high-availability 24/7 production systems with an on call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.
• Correlate events across multiple systems to narrow down potential root causes of problems.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation
• Manage and respond to users on timely manner for reported production issues/clarification
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year
• Generate one time report as per user request/audit request
• Run problem governance call with business user , Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved
• Ensure to bring-up all service after system maintenance / OS patching / DB patching activity

Key Requirements:

• Min 4 years of hands-on experience in, Java, J2EE, Struts, Spring, Oracle, Micro Service, UNIX, CTRL+M technology related supported applications.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Splunk, Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Role Purpose

The purpose of this role is to identify, monitor and measure Swire Bulk’s risk exposure and report the key metrics regularly and accurately. This includes maintaining related market and risk data, verifying key inputs and outputs from risk reports on market price risk and potentially counterparty default risk.

Role Accountabilities

Market Price Risk Measurement

• Monitor risk exposure daily to ensure it correctly reflects open freight and bunker exposure of the company.
• Alert management if any significant risk or breach of trading limits.
• Perform calculations on key metrics including positions, value-at-risk and stress testing.
• Provide statistical and risk analysis where necessary e.g. historical trends and new deals.
• Participate in annual limit setting and risk policy reviews.
• Actively engage with commercial, finance and other teams.
• Support and initiate automation and improvements on existing reporting process and accuracy. Lead in related projects and testing.

Reporting and Data Management

• Prepare data and subsequent analysis for weekly risk meeting reports, including freight, bunkers market risk and counterparty risk.
• Prepare bespoke reports as and when required in accurate and timely manner.
• Ensure inputs (e.g. trade details, market data) to the risk reports are captured correctly.
• Able to read key terms in Charter Party to verify trade entry to the contracts.
• Manage various market price datasets owned by risk including internal and market data for pricing, benchmarking, value-at-risk and stress testing.

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills

Qualifications

• Academic degree in Financial Engineering, Economics, Finance, Shipping or other finance- or shipping-based field.
• 5-10 years of relevant experience in finance, financial services, risk management, shipping or commodities trading.
• Ability to understand shipping terms and read charter-party preferred.

Technical Skills

• Strong financial analytical ability, with understanding of the shipping industry.
• Proficiency with professional tools e.g. Bloomberg, Excel, PowerBI.
• Strong communications and interpersonal skills, with the ability to convey complex concepts simply and effectively to commercial team and management.
• Knowledge of various analytics models e.g. Black-Sholes, Value-at-Risk and data analysis.

Professional Skills

• Meticulous, with a keen eye for details.
• Able to engage stakeholders, and communicate in a clear and concise manner.
• Strong analytical and problem-solving skills.
• Positive attitude to always seek improvement on current processes and standards.
• Team player. Able to work independently and under time pressure.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

SAP SuccessFactors Business Analyst

About

The HR Path, a global player in HR consulting, assists its customers in their HR transformation projects, both in terms of human resources and tools (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy.

Advise to Run! HR Path, Global Leader in HR solutions

· ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization

· IMPLEMENT: As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (SaaS or On-Premise)

· RUN: With our global payroll expertise, we offer our clients several levels of payroll outsourcing

SAP SuccessFactors Project Analyst Roles & Responsibilities:

HR-Path’s consulting business is growing, and we are looking for an experienced project analyst to join our team. As a Project Analyst, you will be supporting the project manager with overseeing and coordinating projects, contributing to project planning, preparing and maintaining documentation, reviewing contracts and financials, monitoring project activities, and evaluating the overall project, while always striving for superior value realization for our clients.

This position will mainly support clients in Singapore, Indonesia and Australia. The majority of the work will be conducted remotely; however, some travel or on-site work may be required dependent on travel restrictions and ensured safety.

· Contributing to project planning, and engagement with clients.

· Analyzing project data and producing insights to optimize performance.

· Identifying problems and shortfalls and proposing solutions.

· Providing operational support such as liaising with stakeholders, tracking timelines, etc.

· Preparing, reviewing, and maintaining project documentation and reports.

· Monitor HR best practices, new SAP SuccessFactors tools / digital training / digital adoption platforms

· Some travel or on-site work may be required dependent on travel restrictions and ensured safety.

Required Professional Expertise:

· Minimum 1 year of experience in the SAP SuccessFactors consulting field

· Certification in SAP Activate (Project Implementation) preferred.

· Solid experience of at least 1 years in project management and the management of multi-disciplinary teams.

· Strong communication skills.

· Good presentation skills.

· Curious and passionate about new SAP SuccessFactors trends and practices, you are proactive in learning about new technologies and HR innovations.

· You are comfortable with SAP SuccessFactors tools, the Office Pack, and collaborative tools.

· Previous experience working on HR related projects.

· Fluency in English.

WHAT WE OFFER

· A highly stimulating and fulfilling work environment with international development

· Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification

· A good work-life balance with telecommuting possibilities

· A good working atmosphere on a daily basis: quarterly team evenings, annual seminar...

· We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you.

Accenture is an Irish-domiciled multinational professional services company that provides services in:

1) Technology

2) Strategy & Consulting

3) Interactive

4) Operations

As a Fortune Global 500 company, it has been incorporated in Dublin, Ireland since September 1, 2009.

With more than 500,000 employees worldwide—in 200 cities across 51 countries—Accenture also operates more than 100 “innovation hubs,” developing solutions for cloud, finance, and other industries.

Accenture Salesforce Business Group

The Accenture Salesforce Business Group (SFBG) is THE trusted leader in designing, implementing, and driving transformational experiences with Salesforce solutions. Powered by our world-class global delivery, our obsession with industry-led innovation is balanced with data-driven results, solving our clients’ most complex problems.

The strength of the SFBG lies in the deep expertise of our people across our businesses – Strategy and Consulting, Technology and Operations services and Accenture Song. Our strong, vibrant Salesforce community attracts and retains the best talent, who help clients build future-ready businesses and unlock significant value.

Job Description:

• The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the System
• Engage stakeholders and end-users to grasp needs, issues, and desired outcomes.
• Document insights in concise reports, preparing business use cases, scope, and functional requirements.
• Collaborate with developers and architects to define technical and functional specifications for new systems or enhancements.
• Develop user stories and process flows to visualize solutions.
• Communicate technical constraints to users and seek alternative solutions collaboratively.

Job Requirements:

• Bachelors Degree with at least 4 years of experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Business Analyst shall be a Salesforce Certified Business Analyst and have passed/obtained certification in Salesforce Administrator Exam (CRT101).

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Job Overview
Reports to the Financial Planning & Analysis (“FP&A”) Manager in Amcor’s Flexibles Asia Pacific headquarters (“HQ”) Finance team. The Finance Analyst position is a maternity cover whom has responsibilities centered around business planning and analytics as well business partnering with the regional Business Units (“BUs”) and Business Group (“BG”) functions.

Principal Accountabilities
Planning – Assist during the BG Strategic Planning and Budgeting processes. Liaise with the BUs on inventory, capital expenditures and other operational assumptions. Help to ensure key deliverables are met on-time and in-full.

Business Partnering – Coordinate Finance activities within the Amcor functional programs such as Procurement and Operations Excellence. Review BU capital expenditures requests and provide analysis to assist with measuring sales and operational performance. Ad-hoc support as required during BG strategic projects/initiatives.

Reporting – Key contributor to the monthly, quarterly and annual reporting processes. Examples include consolidation of the lease reporting, capital expenditures, inventory reporting as well as managing the Capex system approvals and BU support.

Internal Controls – Support efforts to ensure ongoing compliance with Regional, BG and Corporate reporting timelines, policies, procedures and internal controls. Responsibilities include but are not limited to Business Process Analytics, risk compliance checklist, balance sheet reconciliations, and providing information to both Amcor Corporate and external auditors.

Qualifications/Requirements
Knowledge and Experience
• BA/BS in Accounting, Finance, or related field required • Understanding of ERP environment
• Previous FP&A role
• Knowledge of Hyperion reporting tool, US GAAP or IFRS
• Experiences of leading continuously improvement projects

Job Specific Skills and Abilities
• Advanced knowledge of MS Excel and other MS Office software required • Excellent organizational skills and attention to detail essential
• Must be highly analytical, have the ability to think creatively, and to understand complex business dynamics
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment

(This is a Six (6) months contract position)

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Analyst

Job Requisition Number: JR38219

Job Level: 6 or more years of relevant experience (L3/L4)

Location: Singapore

Key Skills: BAU system support

Job Objectives:

Perform functional analysis & support testing of a markets FX trading system. The system is an in-house built FX & FI pricing and execution system, with real-time streaming rates on both UI and API. The role requires the candidate to use business analysis skills to engage users for requirements gathering and walk them through UAT. The candidate will also be doing system testing and regression testing. The candidate will need to support testing during strategic bank roll outs. Preferably with 7 years of relevant experience onwards will be good.

Job Responsibilities

· Functional analysis of new requirements and bugfixes.

· Produce Function Specification documentation.

· Plan SIT and UAT activities.

· Execute System & regression testing.

· Analyze log files/ restart services during the course of testing

· Documentation of testing evidence.

Job Requirements

· BAU support of a global markets system.

· The candidate would want to deepen his product knowledge and move to a BA role.

Please forward your resume in MS Word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details.

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Role:Business Analyst (insurance domain)

JD:

Mandatory Requirement:
Business analyst with knowledge of general insurance domain, digital platforms and/or end to end business transformation. Experience with agile methodology and business process design. Ideally have more experience of documenting business requirements (vs technical requirements) and some experience as lead BA on previous projects.
Knowledge on BCM Transformation.

Experience:
5+ years of experience as a Business Analyst, preferably in the insurance industry, with a focus on digital platforms and/or business transformation programs.
Proven track record of delivering successful projects in the insurance sector, particularly in policy management, claims processing, or underwriting or sales.
Experience working with both business and technical stakeholders to gather and document requirements, create functional specifications, and develop solutions.
Knowledge of insurance industry regulations, compliance.
Strong understanding of policy management systems, their functionalities, and integrations with other systems (e.g., billing, claims, customer relationship management).
Proficiency in agile way of working and collaboration tools, such as Jira, or Confluence.
Experience as a lead or senior BA is a plus.
Experience working across multiple markets and/or Asian markets is a plus.
Project management experience is a plus.
Knowledge on BCM Transformation.

Soft Skills:
Excellent communication skills, both written and verbal, to effectively communicate with various stakeholders.
Strong analytical and problem-solving skills to identify, analyze, and resolve business challenges.
Ability to work independently and as part of a team, managing multiple tasks and deadlines simultaneously.
Detail-oriented and organized, with a focus on delivering high-quality work.
Adaptability and flexibility to adjust to changing project requirements and priorities.
Ability to drive delivery, structure work and time manage to ensure delivery against key milestones.

Job Description: KYC Analyst

Location: Singapore (Hybrid)

Type: Full-time Vertical: Financial Markets

Summary As a member of the KYC/AML Client Outreach Specialist (“COS”) team, you will serve as a support member for the client relationship teams, partnering to meet Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. As a COS, you will partner with product sales and other banking or markets relationship teams, manage a client refresh population, reach out for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in KYC refresh.

COS analysts act as the primary point of coordination between Banking/Markets and AML Refresh Operations teams to ensure timely and accurate compliance to policy and regulatory requirements in KYC refresh. A COS is the client advocate, helps to simplify client interaction and deliver the most seamless, holistic service relationship across the firm. You will ensure the accuracy of documentation, and screening, obtain approvals from Compliance and Business and complete refresh cases in a timely and accurate manner.

Responsibilities

• Support annual KYC refresh for Banking and Markets clients

• Execute with client perspective while balancing risk to the firm

• Support a culture of teamwork and collaboration focused on goals and delivery

• Adhere to standards for timeliness and accuracy of AML CDD case completion

• Master CDD requirements applicable to the banking clients and guide clients and bank staff in complying with them • Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption and process enhancements

• Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives

• Review the industry group client hierarchy, looking for inactive accounts to be closed, linkage errors within client structures and merge/purge of client entities

• Assist in tracking both Annual refresh population and other KYC related populations in partnership with coverage team • Ability to communicate in Mandarin with Chinese clients for business purposes

Eligibility Requirements

• 5+ years of experience in financial services preferably with banks

• Previous experience in client facing roles and must demonstrate a strong client focus

• Experience with AML CDD policy standards and industry practices in AML CDD

• Understanding of the operational aspects of products and services used by Banking clients

• Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnerships

• The ability to find ways of solving or pre-empting problems

• Understands and respects cultural differences

• Bachelor’s degree

• AML CDD knowledge for legal entities in and across multiple global jurisdiction

About EClerx eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand. For more information, visit https://jobbio.com/eclerx . eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here

About Qoo10

Working in Qoo10 is a great opportunity, as exciting career advancement will be offered to individuals who perform to succeed. Qoo10 also collaborates with several government bodies to help our local merchants to go digital. Local merchants are one of our major stakeholders of our e-commerce success in Singapore. Qoo10 is committed to helping local business to start their e-commerce journey by providing expert training and consultation services and we would like you to join us in shaping the future!

Job Description

• Coordinating with translators to facilitate the translation.
• Listing products on Qoo10.sg platform.
• Editing product listings as needed.
• Liaising with designers to ensure product listings meet visual standards and requirements.
• Making adjustments to product pricing and options based on requirements.

Role:Desktop Support Engineer

Job description

• Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install,upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases
• Update KB with solution provided

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Mrs Wong Kwok Leong Student Wellness Centre (MWKLSWC).
• Accommodations and Accessibility:
  • Assess, recommend, and implement disability-related accommodations to enhance learning accessibility for students with disabilities, both permanent and temporary.
• Student Well-being:
  • Conduct regular socio-emotional check-ins to support the well-being of students receiving disability support services.
• Programme and Club Management:
  • Manage the student assistant programme, overseeing recruitment, training, and service delivery.
  • Coordinate activities of the student club aimed at promoting the inclusion of students with disabilities within SMU.
• Records and Documentation:
  • Ensure accurate and timely management of student records and case documentation in the designated database management system.
• Resource Development and Support:
  • Develop and distribute resource packs and information guides to facilitate disability support across various departments and faculty.
  • Provide support to faculty members and school administrators in assisting students with disabilities.
• Awareness and Engagement:
  • Organise and execute events, workshops, and campaigns to raise disability awareness within the SMU community.
• Stakeholder Collaboration:
  • Work closely with internal stakeholders (Registrar's Office, Career Centre, etc.) and external partners (SG Enable, other IHLs, community organiations) to enhance disability inclusion and accessibility on campus.
  • Collaborate with corporate industry partners to create opportunities for inclusive hiring of students with diverse needs and abilities.
• Supervision and Leadership:
  • Supervise and mentor other DSS staff and interns to ensure effective support for students with disabilities.
  • Fulfill any additional duties as assigned by the Head of MWKLSWC.

• A degree in social sciences, humanities, education, and/or communications.
• 6 to 8 years of relevant work experience in education and/or social work sectors, with a focus on supporting students with disabilities.
• A robust network of contacts within local and international disability support or volunteer welfare organisations is advantageous.
• Proven experience working with clients with special educational needs.
• Strong coordination and organisational skills.
• Ability to collaborate effectively within a diverse community.
• Proficient in conducting presentations, workshops, and group facilitation for students, faculty, and staff.
• Excellent interpersonal and written communication skills in English.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.