Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• NOC Financial Aid & Awards - Collate applications and process submissions; schedule and host interviews; compile interview results; collate acceptance letters, process fund disbursements, collate and file post-program reports/letters to donors
• VIP Grants - Collate applications and process submissions; schedule and host interviews; compile interview results; collate acceptance letters, process fund disbursements, collate and file mid-term and final reports, recover unused funds
• NHouse - Collate and process residents’ applications; process subsidies/claims for student leaders/staff, coordinate interviews for student leader selection & staff appointments; coordinate logistics for in-house events (e.g. venue booking, procurement, event registration, etc.).
• Alumni Relations - Pre and post event support, including sending invitations and collating RSVPs, logistics coordination (e.g. venue booking, procurement, event registration, etc.).
• Data management - Maintain/assist in data entry for Alumni, Financial Aid and VIP grants (e.g. events registration lists, alumni contact updates, VIP project tracking, report generation and compilation).

This is an hourly rated position.

Qualifications

• Polytechnic diploma, “A’ levels or higher
• Proficient in MS Office suite
• Good communication skills and attention to detail
• Strong organization and planning ability
• Basic graphic design skills (e.g. for e-posters) is helpful but not a must
• Prior experience in administrative roles is preferred

Product Knowledge and Support:

• Develop a deep understanding of the company's product portfolio.
• Provide technical support to customers and the sales team regarding product features, specifications, and applications.
• Assist in the preparation of product documentation, including datasheets, manuals, and user guides.

Sales Support:

• Collaborate with the sales team to respond to customer inquiries and provide product-related solutions.
• Assist in preparing quotes, proposals, and presentations for potential clients.
• Support the sales team in managing customer accounts and tracking sales orders.

Customer Service:

• Address customer questions and concerns promptly and professionally.
• Handle customer complaints and work with the relevant teams to resolve issues effectively.
• Ensure customer satisfaction by following up on orders and service requests.

Market Research and Analysis:

• Conduct market research to identify trends, competitor products, and customer needs.
• Provide insights and feedback to the product development team to enhance existing products or develop new ones.

Documentation and Reporting:

• Maintain accurate records of customer interactions, sales activities, and product issues.
• Prepare regular reports on sales support activities, customer feedback, and product performance.

Training and Education:

• Conduct training sessions for the sales team and customers on product features and best practices.
• Develop training materials and resources to support ongoing education efforts.

Collaboration:

• Work closely with the product development and marketing teams to ensure that the sales team is equipped with the latest product information.
• Coordinate with logistics and operations teams to ensure timely delivery of products to customers.

Continuous Improvement:

• Identify areas for process improvement within the sales support function.
• Suggest and implement improvements to enhance customer experience and operational efficiency.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, Engineering, or a related field.
• Experience: Previous experience in sales support, customer service, or a related role.

Skills:

• Strong communication and interpersonal skills.
• Technical knowledge of the company's products.
• Problem-solving abilities and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

Your new role

• Manage FX, money market, NDF, and OTC derivative transactions
• Perform settlement matching, sourcing, and assignment of standard settlement instructions- Conduct reconciliations and investigate breaks and client queries
• Manage and monitor nostro accounts to fulfil contractual settlement obligations and avoid regulatory liquidity breaches
• Monitor cash balances and escalate issues according to the agreed escalation matrix
• Liaise with business and settlement teams to ensure accurate and timely funding
• Manage collateral aspects for the bank
• Send out margin notices and monitor margin acceptance from clients
• Maintain proper records and handle exceptions

What you'll need to succeed

• At least 3 years of previous experience in a financial institution
• Good product knowledge on FX and Rates
• Strong understanding of Cash Management
• Strong understanding of Collateral Management
• Solid understanding of typical risk management practices within a bank
• Strong people management skills

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

As a Client Support & Sales Enablement Specialist, you will play a crucial role in driving the success of the Client Success Team (CLS) by ensuring seamless operational support and client satisfaction.

This role is integral to the organization’s ability to deliver accurate and timely proposals, manage contracts, and oversee client relationships; all while contributing to the smooth execution of business transactions. By providing exceptional support, you empower the team to focus on smooth daily operations, allowing the organization to grow and meet its objectives. Your work behind the scenes ensures that deals are not only closed, but also effectively maintained post-sale, fostering long-term client partnerships.

Key Responsibilities:

• Quotations & ProposalsGenerate accurate and timely quotations and proposals for clients
  Collaborate with the Business Development (BD) team on complex proposals, utilizing standardized templates
  Follow up with clients to ensure proposals are reviewed and deals are closed efficiently
  
• Contracts & AgreementsDraft, vet, and send contracts to clients while ensuring all necessary terms are included
  Monitor contract signing, ensuring all contracts are finalized before the event or project kick offs
  Track contract expiry dates and coordinate timely renewals
  
• Post-Event SupportCreate and distribute detailed reports for post-event settlements
  Assist in developing post-mortem reports and presentations to review event outcomes
  
• Tender ParticipationSupport the team in preparing and submitting documents for tender participation
  
• Pipeline ManagementTrack and regularly update the client pipeline, ensuring accurate records of current and potential deals
  
• Clients’ Enhancements Requests (if any) :Coordinate client requests for enhancements by working with internal teams such as the Product Manager
  Manage the full cycle from quoting to contract finalization and follow-up with the Project Manager until the delivery of the request is completed
  
• Account Executive RoleTake on the Account Executive role for smaller events, ensuring that operational knowledge stays sharp to support your primary role effectively
  

Job Requirements:

• Sales & Customer Service ExpertiseStrong background in sales operations and customer service, with experience in administrative support and coordinating with various teams
  
• Multitasking & Deadline ManagementProven ability to manage multiple projects concurrently and work efficiently under tight deadlines
  
• Attention to DetailHigh level of attention to detail, particularly when handling official client documents
  
• Technical ProficiencyStrong knowledge of Microsoft Office tools, particularly Word, Excel, and PowerPoint
  

Job Purpose

The Customer Analytics, Reporting and BI team manages data projects, data pipeline and data analytics to maximize the potential of data, uncovering valuable business insights for Group Customer and Digital Division. Leveraging advanced data analytics and visualization, the team enables senior stakeholder to interpret the story behind the number, driving more informed strategies and initiatives.

The Senior Analyst (Data Analytics & Visualisation) plays a pivotal role in managing and enhancing the data analytics assets, which are used to monitor business performance, identify business opportunity and enable data-driven business decision. This role collaborates closely with key stakeholders across multiple departments to apply advanced analytics to generate value-creating insights from big data. The ideal candidate is passionate about creating business impact by using their data expertise and industry experience.

The Job

· Design, build and enhance data analytics assets to ensure relevance and continued usage of the analytics and business intelligence by business users for making informed decisions.

· Support the build of contextual data marts to advance the scalability and reusability of visual and advanced analytics assets.

· Collaborate with business and Group Data independently to manage the entire dashboard development cycle - from gathering and proposing business requirement, designing dataflow and data structure, to developing dashboard and managing the schedule of release.

· Support ad-hoc data analytics and periodic reporting requests.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· BS in Business Analytics, Statistics, Economics, Actuarial Science or equivalent disciplines that focuses on extensive use of data for analysis.

· At least 5 years of experience in managing and delivering multiple requirements for business intelligence and analytics as an individual contributor.

· Proficient in traditional and modern data programming language (e.g. Phyton, SQL, Hive, and PySpark) and data visualization tools (e.g. Tableau).

· Practical knowledge of big data ETL framework and experience dealing with complex data structure.

· Strong business acumen and communication skill; able to bridge the communication between technical and business domains.

· A problem-solver, initiative-taker who can work independently and responsibly with minimal supervision.

· Ability to manage and prioritize requests and tasks while being goal-oriented

· Experience in performing/interpretating advanced analytics (e.g. Statistical or ML-based) is a plus.

· Experience in insurance or financial services industry is a plus.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Be the difference

If making a difference matters to you, then you matter to us.

We're looking for a Senior Technology Sales Support Specialist for Enablon software portfolio. You'll report to Associate Director, Solutions Consultants.

Enablon is a global leading provider of integrated software solutions for Risk & Compliance, Engineering & Operations, and EHSQ & Sustainability. Find more at https://www.wolterskluwer.com/en/solutions/enablon

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements, working from home 2-3 days per week). #LI-Hybrid

About the Role

As a Senior Technology Sales Support Specialist you will be responsible for developing a solid understanding of the Enablon software platform functionality, in the field of Risk, Health and Safety, Control of Work, ESG, Quality and Process Safety. You will be part of the sales team building and presenting our solutions to ensure successful sales completion for existing and potential customers and responding to functional and technical requirements. In this role, you will also be capturing requirements to enhance our product Road Map and fuel product innovation.

• Consult and discover with existing and potential clients to understand their specific needs, challenges and industry issues that they face before providing specific solutions using the Enablon platform.
• Build a solution-oriented presentation based your expertise but as well on analysis and understanding of the customer problematic and needs/ build a technical solution based on the company portfolio.
• Work with EAM to prepare the presentation deck and deliver demonstration presentations to customers, both remotely and on site for, often, large audiences focused on areas of interest and solving challenges raised in discovery sessions
• Deliver Proofs of Concepts by applying solution functionalities using client’s sample data
• Preparing proposals and answer questions and requirements found in Request for Information/Proposal (RFI/RFP) documents tailoring responses based on information uncovered during discovery
• Prepare personalized demonstration platforms with relevant information for each existing/prospective customer
• Prepare individualized scoping document mapping prospective customer needs to Enablon products
• Serve as technical and functional expert for solutions
• Bridge the gap between our products and our customers’ needs (Product SME)
• Gather and document existing/prospective customer needs/gaps/new features for potential product enhancements
• Work closely/ regularly with professional services team to analyse requirements and determine product implementation strategies
• Attend and represent Enablon at various industry events such as conferences
• Continually learn new versions and features of the software as the product grows and enhances.

About You

• Bachelor’s degree from an accredited university OR minimum of three years as a Pre-Sales Consultant in a Software/SaaS firm
• Expertise in EHSQ, ESG or GRC domain topics.
• Knowledge of Process Safety would be beneficial.
• Fluent in English.
• Previous experience in a Pre-Sales role at a Software/SaaS firm delivering Demonstrations, POCs and participating in the sales cycle is a plus, along with any experience in Corporate Visions’ methodologies.
• Open to candidates that are interested in a Pre-Sales role with client facing Professional Services experience

About Us

Wolters Kluwer reported 2023 annual revenues of €5.58 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 22,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Caldecott

6 months

Monday - Friday

Office hours

• Assist in developing and executing engagement strategy on new focal areas
• Develop engagement toolkits and levers to engage different stakeholders (e.g.religious organisations, Social Service Agencies, corporates)
• Develop stakeholder mapping/tiering to guide customised engagement efforts
• Basic Research Support: Assist in conducting desktop scans and basic research activities (e.g. create online survey form) to gather relevant information
• Dat Analysis and Reporting: Using Microsoft or other tools to collect, analyse, and present data from basic research activities to support decision-making and identify areas for improvement
• Project Support: Ensure progress coordination, documentation and tracking of key research and transformation initiatives. Ensure alignment with project requirements and timeline

Requirements:

• Singaporean
• Degree in any field
• At least 1 year of research support, project support and data management experience
• Experience in managing stakeholders

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.https://go.persolkelly.com/job/apply/9616

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Meta’s Support Engineering team is looking for an engineer to play a key role in scaling Meta’s key Fintech product priorities. As a business support engineer working on Meta Fintech Products, you will get an opportunity to work on our family of apps including Instagram, WhatsApp, FB and build support flows for the systems where we process over 140 Billion annually.

We are looking for someone who has a passion for product support combined with outstanding customer services. You are an expert in building monitoring from scratch, identifying gaps and coming up with technical solutions, and are an expert in articulating insights back to product teams to make the product better. You have the expertise of managing technical integrations, fostering developer/business relationships, and who have a desire to improve the support experience of our customers.

As a business support engineer, you will work closely with product engineering teams and partners to build long term monitoring and alerting solutions that will help us detect and resolve issues proactively. You will also get the opportunity to work with external partners and processors and set up processes that will help us build a scalable support system for our fintech workflows. You will work closely with other regional offices and partnership teams and support a broad range of partners across the globe to integrate Meta Fintech products into their offering. This role will be based in Singapore.

Responsibilities

• Partner with Payment providers and advertisers to help them to deploy Meta products.
• Provide ongoing integration monitoring and technical support to payment partners/processors through a scaled ticketing system, while ensuring a high quality of service, troubleshooting partner’s technical issues in real-time, in cooperation with their engineering teams, and Facebook's internal technical teams, to resolve payment service issues
• Troubleshooting partners’ technical issues in real-time in cooperation with their engineering and operations teams, while also working with Meta’s internal technical teams to resolve those issues
• Manage technical relationship with Meta’s Payments partners, providing technical support and handling service outages
• Communicate partner needs to the Meta product team, to improve people’s experiences with our products
• Handle any production issues that comes out of Meta’s monthly reconciliation process
• Write production code that will improve our internal tooling and our products, building understanding across a variety of software and our platform at a deep engineering level
• Help scaling programs by creating and maintaining informative content and documentation that can be used by our partners to help them integrate with Meta’s infrastructure, presenting cross-­functional and global context
• Provide 24x7 on-call support coverage via on call rotation schedule (during working hours and including weekends)
• Proactively and independently analyze information to identify specific trends/opportunities, recommends appropriate and relevant tactical improvements, anticipating future business needs to improve the overall support experience and shares this knowledge across the team
• Lead and complete several concurrent complex projects while using your problem-solving skills to resolve large business problems.
• Regularly frame and consider issues within the larger scope and goal of the team and translates them into actionable insights that have key business impact
• Independently think through execution from end-to-end, and uses judgment to understand how actions may impact other stakeholders and communicates in advance
• Be recognized and known as an expert across the global team and regularly coaches others through projects and/or initiatives, from initial problem scoping, to methodology and project management
• Confidently and constructively challenge priorities and/or the direction of a certain project. Identifies areas where we can pause, remove roadblocks or stop pieces of work and/or re-prioritize resources
• Make informed decisions and recommendations based on the reprioritization of competing needs
• Consistently deliver constructive feedback to peers in a way that strengthens relationships and enables projects to advance more quickly while motivating and uniting the team to achieve common goals

Minimum Qualifications

• 5+ years of experience as a Support Engineer, Service Engineer, Site Reliability engineer or similar.
• BA/BS in Engineering, Computer Science, Information Technology, Telecommunications or equivalent degree/experience.
• Technical understanding of online payment processing flows. (Merchants, Acquirer Banks, Issuers bank)
• Experience in working/troubleshooting with networking protocols (HTTPS, API, REST, VPN’s)
• Experience in one or more of the following languages: PHP, Python, Ruby, Objective-C/C++, Swift, Java, or C#
• Experience with system administration and scripting under Unix/Linux systems
• Demonstrated problem-solving approach and analytical skills
• Experience in communicating with technical and business audiences and writing technical documentation

Preferred Qualifications

• Experience in the payment processing and/or banking industry
• Experience of local payment flows like Fed Now and subscription based payment is a plus

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Roles & Responsibilities

Transform your ambition into leadership. From learner to leader - kickstart your career with US! We are growing and actively seeking enthusiastic individuals to join our Sales and Marketing team!

What we do here:

Face to face engagement with consumers
Create positive reputation and awareness for our clients
Team bonding events

Opportunities includes:

1-1 Coaching
Personal development & growth workshops
Clearcut career advancement
Overseas travel opportunities

Requirements:

Good english command
Teamplayer
Keen learning attitude
We welcome candidates with no experience or from different industries to apply, as coaching will be provided. Interested candidates, kindly click apply!

Responsibilities:

• Under the Marketing Team, you will provide support to existing corporate clients and intermediaries on policy renewal and/or endorsement requests.
• Provide quotation in accordance with Company’s underwriting guidelines.
• Prepare monthly premium income report.
• To assist Accounts department in premium collection including fronting policies.
• To establish customer benefit services with vendors.
• Provide customer service to corporate clients on their enquiries, requests, complaints and claims matters.
• Assist the department in planning renewal strategies for corporate clients.
• Prepare referral form, issue Cover Notes and collect of premiums.
• Ensure clients’ database is well maintained and kept updated at all times.
• Participate in improvement project or risk survey, if necessary.
• Other duties that are assigned from time to time.

Requirements:

• Minimum Diploma with at least 3 years of client servicing or sales support experience in the insurance space.
• Obatined or is preparing to obtain BCP, PGI and HI Certificates.
• Good follow up skills.

A Better Co Pte Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are seeking a skilled IT Support specialist to provide L1/L2. This is 12 months extendable contract position.

You will be involved troubleshooting and break-fix support for banking environments. The ideal candidate will address issues in person, via telephone, or through remote access in a timely and accurate manner.

Key Responsibilities:

• Technical Support:Perform L1/L2 troubleshooting and break-fix support for all IT hardware and software issues.
  Install, diagnose, repair, maintain, and upgrade IT equipment including PCs, laptops, IP phones, tablets, smartphones, dealer boards, and printers.
  Log all incidents and requests in the call logging system, resolve or escalate issues, and ensure closure.
• User Account Administration:Manage user accounts, including setting up and removing access for new and existing users.
• AV and Conference Support:Assist in setting up and troubleshooting town halls, video, and audio conference issues.
• Documentation and Training:Create, update, and publish support documentation.
  Train users on new technology products and provide education on self-assistance portals.
• Issue Simulation and Resolution:Simulate technical issues encountered by end-users to develop standard, permanent resolutions.
• Move, Add, Change (MAC) Support:Support user desk relocations and equipment upgrades, including moves, adds, and changes.
• Asset Management:Track and monitor IT assets including hardware, accessories, loaned equipment, servicing, decommissioning, and replacements.
• Vendor Liaison:Liaise with third-party vendors to ensure timely support response and resolution.
• Knowledge Management:Actively utilize and contribute to the knowledge management system.

Qualifications:

• 4+ Years of proven experience in a similar IT support role, preferably in a banking or financial services environment.
• Expereince in Trade Floor Support
• Strong technical skills in diagnosing and resolving IT hardware/software issues.
• Experience with user account administration and AV conference support.
• Excellent problem-solving skills and ability to simulate and resolve technical issues.
• Effective communication skills for training and documentation purposes.
• Ability to manage IT assets and liaise with third-party vendors.
• Familiarity with knowledge management systems and the ability to contribute to such systems.

Argyll Scott Consulting Pte Ltd

Essential Duties & Responsibilities

Duties are performed throughout every work day, as necessary. Duties include, but are not limited to, the following:

• Type and edit legal and other documents in accordance with timekeepers instructions including correspondence, presentations, and ensure accuracy of copy, formatting, grammar, punctuation and syntax.
• Receive, screen and transmit telephone calls, conference calls and messages to/from attorneys, clients and staff.
• Perform secretarial functions associated with Firm administrative tasks, including processing new client/matter reports, time reports and expense reports.
• Printing, binding and collation of documents for timekeepers.
• Coordinate, meetings and appointments; coordinate travel arrangements (including air tickets and hotel accommodations), and prepare related budgets for internal approval and reporting.
• Provide secretarial assistance to visitors and lawyers whose secretaries are absent; accept overflow work from other secretaries.
• Reception coverage on rotation basis during lunch and during absence of receptionist.
• Evening, weekend and public holiday secretary coverage on rotation basis.

Essential Knowledge, Skills and Abilities

• At least 3-4 years of legal secretarial experience at an international law firm preferred
• Strong written and oral communication skills
• Proficiency in all Microsoft Office applications (Outlook, Word, Excel and PowerPoint)
• Proficiency in Adobe Acrobat, including converting, editing, comparing and combining files
• Experience with iManage Desksite, Expert Time and Chrome River is advantageous
• Proficiency on office equipment used on a regular basis including computers, printers, copier machines, binding machines, telephones and meeting room audio visual equipment
• Familiarity with travel arrangements eg flight bookings, visa requirements and applications, and accommodation bookings
• Demonstrate strong attention to detail and produce high quality/accurate work
• Ability to work independently, multitask, take initiative, set priorities and see projects through completion.
• Strong service orientation, teamwork skills and ability to respond calmly and effectively to changing priorities

To be considered, please provide a cover letter and resume.

You will be dealing with collateral management activities such as:

• Ensuring loan opening and closing
• Margin calls
• Collateral recalls
• Supporting customers in their queries
• Administration of the trade reconciliation and customer report handling process (including exceptions and fails handling, custody actions related to the Collateral Management process)

What you'll need to succeed

• University degree in Business, Finance, Economics or relevant experience
• At least 1 year of relevant experience. Fresh graduate are welcome too.
• Good understanding of financial markets and instruments such as Equities and Fixed Income assets
• Back Office experience in Clearing and Settlement for both cash and securities transactions are considered as an asset
• Willing to work early shifts and public holidays.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected]. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Registration No: R1986473
EA License No: 07C3924
Company Registration No: 200609504D

• At least 3 months Experience in working with Java J2EE applications.
• Knowledge in Unix commands, SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn.
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Must be graduate from IT or Computer Science
• Need to have eagerness to learn and perform with commitment.
• Open to consider entry level engineers.

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Description:

1. Data Collection and Management:
- Gathering data from various sources, ensuring its accuracy, and maintaining databases.

2. Data Analysis:
- Utilizing statistical methods and tools to analyze trends, patterns, and correlations within data sets.

3. Reporting:
- Creating detailed reports and dashboards to present findings to stakeholders, highlighting key metrics and performance indicators.

4. Requirement Gathering:
- Collaborating with business units to understand their needs and translate them into data-driven solutions.

5. Problem Solving:
- Identifying business challenges and recommending data-driven strategies to improve operations, efficiency, and profitability.

6. Forecasting and Modeling:
- Developing predictive models to forecast trends and outcomes, aiding strategic planning.

7. Cross-Functional Collaboration:
- Working with IT, marketing, and finance teams to ensure data alignment and support business objectives.

8. Training and Support:
- Providing guidance to teams on data tools and methodologies, fostering a data-driven culture within the organization.

The Marketing Analytics group is a lean and fast-paced team that evaluates business performance, marketing programs, product promotions, and the financial impact of marketing strategies for the Asia Pacific region. The team works directly with regional leadership and franchisees C-suite to develop marketing calendars and sales plans.

The Analyst will be responsible for all work streams related to Performance Analysis, Strategy Development & Sales Planning for a subset of the region and is expected to lead the relationship with key franchisee leaders.

This is a role with significant growth opportunities within the company and we expect the Analyst to quickly take on larger responsibilities within the region.

Responsibilities:

• Manage marketing performance analyses and develop strategies for a subset of APAC region
• Analyze sales, volume, and pricing data to evaluate business performance, product promotions, marketing programs, and pricing strategies
• Interpret broader brand & product research to inform long term strategy development for individual markets
• Develop monthly and annual sales forecasts to ensure success of marketing strategies
• Manage relationship with key franchisee stakeholders including local Heads of Marketing
• Provide senior leadership with timely, accurate and insightful analysis of marketing programs and tests
• Work with IT teams to enable clear visibility into business metrics
• Indirect management of a diverse team of internal and external stakeholders

Requirements:

• 1-4 years relevant work experience in consulting, finance, or another highly-analytical background
• Ability to thrive in a performance-focused and results-oriented environment
• Exceptional level of ownership mentality, self-motivation, and entrepreneurial spirit
• Strong analytical and presentation skills (Excel and PowerPoint)
• Strong communication skills and ability to influence senior leaders
• Flexible for periodic travel within the APAC region
• Mandarin preferred, but not required

We are looking for a QA Tester to assess software/TV Apps quality through manual testing.

Responsibilities -

• Translate requirements into test scenarios and test cases
• Liaise with key stakeholders and oversea QA tester to confirm on the test coverage
• Executing test scripts and reviewing results
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Point of contact of the QA related matters and inquiries for the project
• Lead the discussions during QA activities such as test coverage walkthrough, UAT execution
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Getting sign-off for all test deliverables to close off the testing cycle
• Assist PM to formulate QA strategy for the project as necessary

Requirements:

• Diploma in Computer Science or Testing or equivalent work experience
• Minimum 2 years of working experience in QA
• Experience in working with stakeholders, conducting TV App/App reviews, and consensus-building
• Proven experience as a Quality Assurance Tester or similar role
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors

SOC Level 1 Monitor security sensors and review logs to identify network anomalies or intrusions

Perform initial analysis of security alerts

Escalate security incidents using established policies and procedures in a timely manner

Work with clients to analyse potential security incidents, identifying root cause and implement mitigation step(s)/ remedial action(s)

Perform Response action based on standardize workflow

Assist with the development of incident response plans, workflows, and SOPs

Provide threat and vulnerability analysis security advisory services

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Description

1) Threat Detection:

- Use of tools to scan/ detect/ analyze/ correlate threats

- Manually review to detect/ analyze/ correlate threats

- Participate in design of infrastructure and process of threat detection

- Perform triage of security alerts to filter false positives, classify alerts and determine response type

2) Threat Hunting:

- Collect and analyze data to identify patterns and anomalies that indicate presence of a hidden threat

- Investigate potential threats to determine if they pose a real threat

3) Threat Intelligence:

- Keep up to date of threats reported by reliable internal and external sources

- Maintain samples, logs and records, compromised information that help understanding of attacks

4) Incident Response:

- Inform relevant members and departments of threats and advise of remediation and mitigation

- Coordinate and follow up with all relevant members and departments to collect data and evidences, to ensure completion of remediation and mitgation

- Document all security incidents with records of assessment, investigation, remediation and mitigation

- Maintain playbooks and guide other departments on contributing to them

- Lead and participate actively in security incident response effort

- Lead and participate actively in post-incident reviews to evaluate response effectiveness and recommend improvements

- Conduct, coordinate and debrief simulated exercises on security incident management across departments

5) Requirements Review:

- Insurance coverage of incident response management

- Third party agreement coverage of security monitoring and incident response management

Corporate policies, standards and procedures in security monitoring and incident response management

Job Requirements

• Strong knowledge of information security principles, incident response methodologies, network protocols, logging/detection/response tools (e.g. SIEM, EDR, XDR)
• Proficient in network communications, log analysis, scripting
• Good problem-solving, analytical and communication skills
• Preferably has experience working with cross-geographical teams
• 1-3 years of experience as a Security Operations Analyst or similar role
• Diploma or Bachelor degree in Computing or related field
• Preferably has relevant certifications (e.g. GCIH, GCIA)
• Proactive and independent
• Keen to learn
• Has an eye for detail
• Willing to share and collaborate as a team player

Regional Business & Market Analyst

Samsung Asia Pte Ltd

As a Regional Business and Market Analyst, you will work alongside the regional business units of Samsung Electronics' Southeast Asia & Oceania (SEAO) to analyze, coordinate and follow through on business operational matters. You will collaborate with members from diverse backgrounds on various projects which require understanding of complex business problems from different perspectives.

• Work together with local/regional teams to gather data and conduct analysis supporting hypotheses that will support executive team discussions and generate actionable insights
• Prioritize objectives and contribute to project planning and status reporting
• Analyze financial data, identify trends, highlight risks and opportunities, and provide actionable insights to leadership to support strategic decision-making
• Perform key analysis on financial performance of business segment and operation statistics at a regional level
• Conduct in-depth market research to understand industry trends & competitive landscape
• Prepare clear, visually engaging reports and presentations for executive leadership, translating complex data into compelling narratives
• Drive discussions and provide financial recommendations to SEAO and its regional business units to deliver growth and profitability

Requirements:

• Bachelor's Degree in Business, Finance, Statistics, or a related field.
• 5 to 8 years of experience in finance & accounting, consulting, analytics, or a related function
• Strong expertise in financial analysis with quantitative and analytical competency
• Strong research/analysis experience and abilities, including excellent Microsoft Office skills
• Experience with spreadsheet software, SQL, Python or similar tools, and data analysis
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, high-pressure environment
• Ability to work creatively, analytically, independently, and effectively
• Experience in analyzing and providing insights on businesses across diverse markets

Admin Support
5 Days
9am-6pm
$2,200-$2,800
Novena

Responsibilities:

• Provide secretarial and administrative support to ensure smooth and efficient office operations.
• Prepare and dispatch authorization letters from relevant authorities, and follow up with clients to obtain signatures and complete required information.
• Monitor, update, and report on the status of ongoing projects.
• Arrange for the purchase of plans from relevant authorities.
• Provide certified copies of approved plans and promptly send approvals to clients.
• Follow up with authorities regarding the status of approvals.
• Answer incoming calls, offering guidance or directing inquiries to appropriate personnel.
• Download approvals and update the project team on a daily basis.
• Prepare and submit necessary documents, such as submission forms, via e-Corenet.

Requirements:

• At least Diploma/Degree in any disciplines.
• Knowledge in Architectural Engineering is a plus.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Roles and Responsibilities:

• Work closely with the distribution channels and other support units to coordinate the EDD case management and ensure relevant supporting documents or alternatives evidence as obtained are acceptable within the internal framework requirements.

• For analyst that support the onboarding of the high net worth (“HNW”) and offshore business segments, to work closely with the AML Consultant and act as the SME in managing the end-to-end support for the NB onboarding. This will include conducting the relevant EDD review, SOF and SOW corroborations in line with the regulatory requirements and internal SOP.

• Managing and review the alerts resolutions arising from name screening / transaction monitoring / customer risk scoring systems and liaise with other functional units (e.g. Life Operations) for necessary investigation and follow-up actions. This include prepare the required EDD review accordingly and seek senior management approval.

• Conduct investigation into suspicious activities and prepare suspicious transaction report for timely filing to STRO.

• Assist in the annual HRC periodic review and trigger event reviews (such as but not limited to absolute assignment, policy loan application, 3rd party payor review) in accordance with the applicable AML/CFT policies / guidelines / SOPs.

• Maintain accurate regular review, risk assessment, trigger event review and enhanced due diligence records.

• Assist with the implementation of automated AML systems in regard to UAT, data gathering where required.

• Assist in preparation of the AML/CTF related management reports.

• Carry out other ad-hoc tasks or projects as assigned.

• Exercise diligence in delivering quality work and strong commitment to agreed timeline.

Requirements:

➢ Bachelor’s Degree and a relevant industry qualification in AML/CFT e.g. ICA, ACAMS.

➢ 2 to 5 years of experience in a financial crime compliance role within the insurance industry

➢ Strong knowledge of the applicable regulations and guidelines on AML/CFT e.g. MAS Notice 314, TSOFA

➢ Sound understanding of insurance operations and the financial crime risks and controls relating to AML and Sanctions.

➢ Appreciation of the changing trends and typologies relating to AML/CFT.

➢ Ability to multi-task and take on high volume of workload with aggressive timelines.

➢ Attention to details in investigation of alerts and reviewing customers’ profiles.

➢ Intermediate knowledge of Excel i.e. formula, macro, VBA is a plus.

➢ Familiar with AS400 system and Nice Actimize platform