JOB DESCRIPTION

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

ROLES AND RESPONSIBILITIES

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Technical Manager

JOB REQUIREMENTS

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Location: Shenton

Responsibilities:

• Assist to compile RI signed slips into cover-note documents (similarly, for Addenda)
• Assist to track document progress in “Renewal Tracking” for network office using Asia GRU
• Assist to compile Contract Certainty numbers
• Assist to roll-over the following documents for the next renewal
• Final slip (include mid-year endorsements to slip)
• Market sheet (update any mid-year changes)
• Quote sheet
• Information Pack
• Update SA log for selected clients

Requirements:

• Proficient with Adobe Acrobat DC, MS Word/ Excel
• Comfortable working in a fast pace and interact with multiple stakeholders
• Attention to detail and able to plan/perform tasks with minimal supervision once the perimeters are advised and understood (especially in January we need to start off with preparing cover-note documents which is repetitive mostly but require attention to detail – we will ensure that the relevant details are available for the job to be performed but due to the high volume we will not be supervising every move once we are satisfied that it can be performed efficiently).
• Experience in policy processing and/or policy issuance will be an added advantage.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Description:

• Provide support to Project Managers their admin work, document compilation, tabulation of reports and figures, meeting scheduling, onboarding and offboarding process, etc.
• Handle the IT account request and route to the relevant action parties for action and tracking the completion to close off the request.
• Assist in the preparation of system account reviews. Coordinate with the relevant parties for the review of system accounts.
• Assisting in the update and maintenance of the system register and tracking the end of support for the software component used by the various application systems.
• IT asset tracking and updating register.
• Track invoices and check for services rendered or goods received.
• Any other ad hoc duties as required that commensurate with the job grade.

Requirements:

• Diploma and above

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

On behalf of the hiring company which is an OEM (Original Equipment Maker), we are looking for a suitable candidate to join them as an Operations Business Executive.,

Responsibilities:

• Extract daily equipment breakdown records from the system and provide the data to respective parties for follow-up.
• Prepares and sends monthly equipment breakdown records to customers & internal parties.
• Maintain the record of tools, assets & other records.
• Daily operations support to all parties in the division.
• Communications with internal & external customers.
• Prepare ISO, EMS, etc, documentation/test for division.
• Leads a team to assist engineers & section heads in preparing and submitting quotation input & purchase requests. Liaise suppliers/subcons for price inquiry on supply/works.
• Liaising with the contracts department to update and maintain price records for all clients
• Liaising with the Purchasing department for purchasing and standardization of vendor SOR price
• Any other ad-hoc matters/issues assigned by Department Head/Manager

Requirement:

• Fresh diploma/degree graduates are welcome
• Good command of written & spoken English
• Experience with ERP would be advantageous
• Good knowledge of Excel & other MS Office applications would be advantageous.
• Confident and possess leadership qualities

Location: East (short walking distance to MT station)

5 days work week

EA License : 22C0971 | EA Registration : R21101298

· Experienced in gathering, defining and translating business needs into Business Requirements where IT teams can use for effective analysis and IT solution definition.

· Experience in managing requirements from initiation to closure by working with business stakeholders and technology delivery teams - End to End.

· In-dept knowledge in wealth management - client reporting functional area: Asset, Cash, regulatory, tax reporting etc.

· Experience and sound knowledge about SWIFT and ISO20022 messages.

· Experience in Agile/scrum methodology, including defining a minimal viable product, and exposure to other software development methodologies.

· General understanding of system development - Mainframe and Java based applications.

· Understanding in webservices (SOAP/REST) and supported data structures such as XML, JSON.

· Plan, communicate and perform acceptance testing including documenting traceability, agreement on entry and exit criteria, test strategy, coverage and test scenarios.

· Experience in troubleshooting and ability to drive investigation of issues raised by end user under the L3 line of support.

· Should possess knowledge of agile development and tools – JIRA/Confluence.

· Strong written and verbal communication skills.

Strong interpersonal skills and results-oriented team player

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Cash Management and Corporate Banking Services (CCS) Department

CCS is at the heart of many large and deep IT transformation programs of the bank. Our expertise on conducting such programs makes us a key actor of the transformation of strategic activities of the bank like Cash Management, Payments, Financing and Trade Finance. The information systems we produce, with budgets in excess of 100ME, have a profound and lasting impact on CACIB digital transformation and are key for the bank success and competitive advantage.

We are also supporting everyday our clients by building and maintaing the international Information System of CACIB.

Business focused and technology oriented at heart, our DNA has been built on our love for business and engineering challenges as well as the construction of full innovative, scalable and extendable Information Systems.

We ensure our success in such complex missions with a “human-first mindset”, focusing on nurturing our talents, developing our expertise, with agility, collaborative and continuous improvement mindset as our core values.

Propeller Trainee Programme
What you can expect when you join our programme:

• A 1 Year Program to accelerate you into a full fledge junior contributor
• A clear progression path with a structured feedback loop
• You will be provided with 12 weeks of training2 weeks of Fundamental and 10 weeks of specialized on the job training
• Access to learn from some of the best in tech, byJoining our IT communities
  Attending our Business & Tech Talks
• Graduation Ceremony + Promotion in title.

Position

As a Business Analyst within the CCS team, you will be put in-charge of developing and maintaining the digital solutions for CA-CIB.

Our digital solution is tailored to our corporate customers across the globe, allowing access to complete reporting of all their accounts, treasury and trade finance operations and process payments across markets.

Having to implement new digital solutions for the bank, you will tap on your business acumen to effectively communicate strategic ideas and work together in a team with Developers, Project Managers, Technical Lead and Co-Business Analysts.

Main responsibilities

As a Business Analyst, your field of work includes the following:

• Propose solutions for the new requirements.
• Write functional specifications, mock-ups and diagrams for enhancements and bug fixes.
• Prepare demo/presentation materials and release notes.
• Keep up-to date the existing documentation (data dictionary, user guide etc.).
• Communicate with support team for Production matters.
• Provide and monitor application support.
• Facilitate various test activities (regression, integration, functional test).
• Prepare functional test cases - prepare acceptance report summary on per release basis.
• Provide regular support (prepare testing steps) to test automation experts.
• Define functional test scenarios.
• Collaborate with developers to support other departments’ testing / developer teams.
• Record issues utilizing tracking tool with priority and severity and alert the management.
• Prepare and maintain documents (Release Notes, Test Plans/Guides, Project Requirement Baseline, Functional Specifications, User Stories and other standard documents).
• Coordinate with other developers and business analysts as needed to deliver solutions on time and with good quality.
• Coordinate with business teams and co-contributors

Requirements:

• A Bachelor’s or Postgraduate degree from a recognized university.
• Prior experience in an “Agile Delivery Environment”, sound knowledge of latest Java related technologies and software development procedures.
• Good understanding of both IT systems and business processes, and a discipline to follow defined procedures.
• Tenacious in sourcing information, attention to details, ability to evaluate and summarize, skills in confidentiality, discretion and judgement are vital.
• Possess intellectual curiosity and interest in finding new ways to do things, and a willingness to work on new topics and to collectively propose innovative solutions
• Exceptional analytical abilities, critical thinking and problem–solving aptitude, combined with strong written and verbal communication skills.
• Adaptable to changing business needs, has a drive for customer focus and ability to work well with functional and technical teams.
• Strong team player committed to collaboration and camaraderie, with openness to sharing knowledge.
• Self starter with outstanding qualities such as leadership, resilience, integrity, strong organizational skills and the ability to work well with a diverse group of people, as shown in your participation in varsity and extracurricular, social activities.

Interest applicants will need to apply via the below link:

https://jobs.jobvite.com/ca-cib-isap/job/ohJ3pfwc

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Wells Fargo is seeking a Vice President, Lead Tax Analyst (APAC), to be based in our Singapore office, reporting to the Head of International Tax. Learn more about the career areas and lines of business at wellsfargojobs.com.

Supporting the APAC platform, the successful candidate will find an exceptional opportunity to develop professionally through exposure to all aspects of international corporate tax issues of a diversified financial services company.

The candidate will support the International Tax team in respect of the responsibilities outlined below and will be located in our Singapore office.

This role will encompass International Corporate Tax compliance, reporting and advisory work, including management and oversight of the work performed by the APAC Tax Analyst. Corporate tax support with Projects will also be a key component of the role.

The candidate will have experience of international corporate tax issues, be a self-starter and a clear communicator with all levels of management. The candidate will need to demonstrate the ability to work independently and pro-actively with Wells Fargo business lines, legal entities, and functional support groups.

In this role, you will:

• Support the APAC platform, the successful candidate will find an exceptional opportunity to develop professionally through exposure to all aspects of international corporate tax issues of a diversified financial services company.
• Support the International Tax team in respect of the responsibilities outlined below, as well as the wider International Tax team as and when required.
• This role will encompass support and assistance in relation to International Corporate Tax compliance, reporting and advisory work. Corporate tax support with Projects will also be a key component of the role.
• The candidate will ideally have experience of international corporate tax issues, be a self-starter and a clear communicator with all levels of management.
• The candidate will need to demonstrate the ability to work independently and pro-actively with Wells Fargo business lines, legal entities, and functional support groups.

Key responsibilities will include:

• Being the primary point of contact on corporate tax matters within the APAC region and ensuring knowledge sharing across the APAC and wider International tax teams.
• Liaising closely with colleagues in the International tax team to ensure that group initiatives are implemented within the region.
• As the senior APAC tax team member in region, co-ordinating regional activities of the APAC tax team (dotted line reporting).
• Review and present (when required) tax update slide packs at board and management committee meetings.
• Management and maintenance of, and adherence to, the tax governance and controls framework for the APAC region.
• Manage the outsourcing of the compliance process for APAC entities to ensure that all tax filing and payment obligations are completed accurately and within the statutory deadlines. This includes liaising with colleagues in other areas (eg Finance, HR) to ensure information is provided on a timely basis, escalating as required, and supervising local agents in APAC to perform these services.
• Ensuring accurate and timely reported tax disclosures in financial statements and management accounts.
• Reviewing and advising tax accruals, tax payments and group relief if applicable.
• Liaising closely with Transfer Pricing colleagues, and local teams such as Finance, Indirect Taxes, Legal, Treasury, Compliance and Risk as required.
• Responding to and resolve APAC tax authorities’ enquiries in a timely manner.
• Implementing process efficiencies to facilitate and enhance tax compliance.
• Advising the business on ad hoc queries, including advice to the business on new products and initiatives.
• Reviewing changes to tax legislation and consider impact for Wells Fargo’s APAC entities, including drafting tax memoranda.
• Reviewing and providing corporate tax technical analysis and input to key projects and restructuring initiatives.
• Acting as a technical expert on direct tax matters for key stakeholders, co-ordinating as required with other team members to provide comprehensive advice to the business and the broader tax team.
• Provide training and regular updates to Key stakeholders.

Required Qualifications:

• 5+ years of Corporate Tax experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications:

Qualifications /Experience required

• Post-qualification experience preferably within banking or financial services.
• Corporate Tax experience either in practice and/or in-house.

Technical Knowledge

• Strong understanding of APAC issues for a multinational company.
• Strong understanding of tax accounting and corporate tax reporting.
• Good in-depth knowledge of international tax issues such as permanent establishments, residence, transfer pricing and tax treaties.
• Understanding of the processes for corporate tax reporting and compliance.

Business Skills

• Deal regularly and effectively with business areas and other support areas.
• Ability to communicate clearly and concisely on international tax matters with senior management and other non-tax personnel.
• Strong interpersonal and team working skills with the ability to build solid working relationships with internal and external stakeholders.
• Adept at dealing with competing priorities and able to work well under pressure.
• Ability to communicate effectively both verbally and in writing with strong interpersonal skills.
• Liaise with and manage external advisors, engagements and business relationships.
• Ability to understand relevant business area issues and developments.
• Manage time effectively to consistently and timely deliver against targets.
• Ability to work independently and effectively in order to manage multiple projects and competing priorities.
• Excellent analytical and problem-solving skills.

Personal and Interpersonal skills

• Strong team working skills.
• Display integrity, initiative and commitment through interactions with colleagues

Job Expectations:

• Familiarity with APAC tax issues for a multinational company.
• Strong understanding of tax accounting and corporate tax reporting.
• Knowledge of international tax issues including permanent establishments, residence, transfer pricing and tax treaties.
• Understanding of the processes for corporate tax reporting and compliance.
• Deal regularly and effectively with business areas and other support areas.
• Ability to communicate clearly and concisely on international tax matters with senior management, and other non-tax personnel.
• Ability to communicate effectively both verbally and in writing with strong interpersonal skills.
• Liaise with and manage external advisors, engagements and business relationships.
• Ability to understand relevant business area issues and developments.
• Manage time effectively to consistently and timely deliver against targets.
• Ability to work independently and effectively in order to manage multiple projects and competing priorities.
• Excellent analytical and problem-solving skills.

Job Title: Customer Support Specialist

Contract duration: one year contract (renewable subject to your performance)

Salary: $3,800 - $4,500

Working days & hours: Monday – Friday, 8am - 5pm

Working location: Loyang Lane

Position Summary:

Analyzes supplier and/or customer data regarding ordering and/or delivery of parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer parts requirement inquiries, facilitates responses and resolves delivery problem. Maintains customer relationships. Develops an understanding of customer’s culture and business strategies.

Essential Job Duties and Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in the ERP system and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in the ERP system to potentially resolve order issues.
• Revises and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors/expedites orders with high complexity and urgency.
• Resolves customer claims with functional department (Accounting, Quality Assurance, etc.), credit and rebill, RMA process, determine root cause, recommend and implement corrective actions.
• Maintains a healthy pipeline on part usage/demand on existing contract, program, etc., in collaboration with Customer, Sales and Planning, etc.

Basic Qualifications (Required Skills and Experience):

• 2-4 years of related work experience
• Experience in Program Management and/or Customer Support
• Experience in Warehouse environment
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment
• Proficient knowledge in MS Office (i.e. Excel, Word, PowerPoint) applications
• Ability to enter large volume of orders in the system
• Education: High School Diploma or Related Field of Study, Associate degree – Business Management

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gfYCX8Kf

• Exposure to latest technologies
• Concrete project timeline

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for Senior Network Engineer (LAN , WAN & firewall) to join their team.

About the job
Your role involves:

Supporting/troubleshooting and implementation of Cisco network devices (Routers, Switches, Firewall and etc) devices across Asia

Monitoring network performance, handling upgrades and network optimisation

Handling and ensuring network related service requests for are responded

Establishing service level management practices to ensure that the level of service from external service providers are defined and being adhered to

Skills and experience required
As a successful applicant, you will have at least 3 years of experience in Cisco network routers and switches.

CCNA certification will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading company with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gfYCX8Kf (EA: 94C3609/ R1219669)

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title: Quality Assurance (QA) Analyst

As a Quality Assurance (QA) Analyst, you will play a crucial role in the software development life cycle by thoroughly testing and validating software applications to ensure they meet the highest quality standards. Your attention to detail, analytical mindset, and passion for delivering flawless software will contribute to the success of our projects.

Key Responsibilities:

Test Planning:

• Collaborate with cross-functional teams to understand project requirements and specifications.
• Develop comprehensive test plans and test cases based on project documentation.
• Develop and track test metrics

Manual Testing:

• Execute manual testing procedures to identify software defects and inconsistencies.
• Conduct functional, regression, and user acceptance testing.
• Defect Reporting:
• Document and prioritize identified defects, working closely with the development team to ensure timely resolution.
• Provide clear and detailed bug reports.

Test Documentation:

• Maintain accurate and up-to-date test documentation, including test cases, test scripts, and test results.
• Contribute to the creation and maintenance of testing standards and best practices.

Collaboration:

• Work closely with developers, product managers, and other stakeholders to ensure effective communication and understanding of project requirements.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• 3 to 5 years of experience in manual software testing.
• Experience in Agile, software development life cycle (SDLC) and testing methodologies.
• Proficiency in creating detailed, comprehensive, and well-structured test plans and test cases.
• Excellent analytical and problem-solving skills.
• Strong communication skills with the ability to articulate testing processes and findings.
• SQL & data analytics skills are essential
• Able to write/execute queries for Mongo and MySQL Databases

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our QA Analyst, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

I. Product research, customer research, market research

a) Conducting research and analysis on the local market, local industries; financial and industrial, banking policies on Asia Pacific Region

b) To research on banking products for financial institutions, corporates, fund management and give opinion in develop such products to support Vietnamese clients in Vietnam

c) To propose and cooperate training courses

d) Other given tasks supporting the Chief Representative

II. Job requirements

1. Skills

• Academic background: Bachelor degree or higher in Economics, Finance, banking or related.

• Languages: Prioritized PR/Singaporean with fluency Vietnamese speaking, writing, reading, listening.

• IT skills: Proficiency in Word, Excel, PowerPoint

2. Experiences

• Minimum 3 years of experience in banking and finance or the related fields

• Experiences in working with banks in Vietnam

• Experiences in relationship management with corporate clients in Vietnam and/or other Asia Pacific countries

• Experiences in market research, client research in banks and international organizations

3. Knowledges

• Possession of profound knowledge in banking services, banking analysis, financial analysis, policy procedures

• Profound knowledge in economic, politics and society of Vietnam, Singapore and Asia Pacific

• Possession of experiences in strategic development, brand development and risk forecast

4. Preference

• Master Degree in Finance & Banking, Economic, Business Administration

5. Candidates who require Work Pass, Employment Pass need not apply

Application file including Curriculum Vitae and copies of related degrees, certificates are to submit via email [email protected]

Time to apply: From 18 Dec 2023 to 31 Dec 2023

Only shortlisted candidates will be invited for interview.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Reporting to the Supervisor, this officer supports various business units in the Asia Pacific Region in treasury related areas, including but not limited to treasury operations, cash forecasting, liquidity management, compliance and audits.

Primary Responsibilities:

• Coordinate with various stakeholders such as business units and legal department for bank account bank account administration, maintenance of bank signers and e-banking system administration
• Ensure all bank mandates and signers with banks are updated timely and consistent with Treasury policies
• Conduct regular audits of bank records against Treasury Management System and other internal systems
• Support all global cash management liquidity activities including working with various stakeholders to ensure sufficient liquidity for operations
• Ensure all transactions are recorded accurately and timely in Treasury Management System according to treasury and accounting guidelines
• Prepare pooling/funds transfer and foreign exchange conversion requests and monitor transaction status
• Ensure timely and accurate execution of monthly intercompany settlement process
• Prepare accurate routine and ad hoc cash position reports timely
• Analyze bank fees, ensure timely payment of bank fees and identifying fee reduction opportunities
• Prepare loan agreements and promissory notes for all long-term loans
• Support the periodic process audits for the Department
• Ensure compliance with operational procedures that support company policies and objectives
• Assist with implementation of new banking structure and other projects as required

Job Requirements:

• Possess a Bachelor’s degree or Diploma with major in Accounting, Business or Finance
• Professional accounting or treasury certification would be advantageous
• Possess at least 3-5 years of relevant working experience
• Able to write and speak English proficiently; preferably bilingual to converse with China-based counterparts
• Proficient in Microsoft Excel and Word. Knowledge in Office 365 Power Tools will be advantageous
• Good team player with strong interpersonal skills and ability to communicate effectively with internal and external stakeholders
• Well organized, meticulous, independent and can strive under pressure
• Takes pride in achieving quality results with strong numerical, analytical and problem resolution skills

Hours: Full-time, 40 hrs per week

Term: 1-year contract

Reporting to: Executive Director

Working with: Centre Manager and Counsellors

Start date: Immediate

Application deadline: 5 January 2024, Friday, 12pm

Oogachaga is Singapore’s most established LGBTQ+ community organisation, working with lesbian, gay, bisexual, transgender, questioning, queer and gender-diverse (LGBTQ+) individuals, couples and families since 1999.

This is a newly-created position that offers an exciting opportunity for the successful candidate to work with and support family members, in particular parents, with LGBTQ+ relatives.

We are looking for someone who is highly self-motivated and passionate about supporting and empowering all family members, regardless of their sexual orientation or gender identity.

Ideally, you should be professionally qualified with relevant experience in working with families, with a LGBTQ-affirming, strengths-based and systemic approach.

As an affirming and inclusive professional, non-profit community organisation, we encourage applications from qualified persons who identify as LGBTQ+ or allies, including those living with HIV and/ or with lived experiences of mental health issues, as well as members of minority communities.

Job Scope:

The successful candidate will be supporting and working directly with members of the LGBTQ+ community and their families.

Key responsibilities include, but are not limited to the following:

• Providing professional casework and counselling interventions for families with LGBTQ+ members, including adults and youth
• Identifying clients’ needs and connecting clients to appropriate community resources
• Developing, implementing and evaluating community outreach programmes
• Building partnerships with external stakeholders
• Working with volunteers

Job Requirements:

• Holding Singapore Citizenship or Permanent Residency
• Recognised Bachelor degree (or higher) in Social Work, Counselling or Psychology only
• Registration with the relevant professional association is preferred, but not required
• LGBTQ-affirming personal and professional stance
• Strong communication and interpersonal skills
• Ability to multi-task and work independently in a diverse environment
• Added advantage if applicant has prior experience working with families and LGBTQ+ clients

Job Application:

• Please submit your online application at: bit.ly/OCjob2024
• Application deadline is: 5 January 2024, Friday, 12pm
• We apologise that only eligible applicants will be contacted for an in person interview

Key Responsibilities:

• Process mandatory and voluntary corporate actions distributions accurately and on a timely basis (e.g. dividends, scrip/currency elections, REITs distributions, interest/redemption
• Process corporate action events in an accurate, timely and consistent manner, in accordance with departmental procedures and to the agreed service level
• Manage internal and external stakeholders on corporate action issues
• Adhere to documented procedures, control guidelines and compliance framework
• Attend to reconciliation breaks in accounts on a daily basis
• Ensure that all queries are attended to and investigated promptly
• Support change by assisting in devising and implementing improved processes
• Participate in project initiatives and taking up ad hoc tasks as required
• Manage operational risk associated within the processes

To succeed in this business control management environment, you will need to have the ability to work as a team player. The successful Risk & Control Operations Analyst (12 months contract) will need to have the ability to work effectively and co-operatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Corporate actions experience
• Ability to prioritise heavy workloads and work efficiently in dynamic environment to meet deadlines
• Strong PC skills, particularly Excel, PowerPoint
• Strong communication skills
• Strategic thinker
• Good organisational skills

This is a leading global top-tier financial institution and is progressively expanding and growing its business on a global scale. This organisation offers employees the opportunity to enhance their experience across the business function and across multiple business lines.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Risk & Control Operations Analyst (12 months contract) job.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

The Finance Analyst reports to the Financial Planning and Analysis (FP&A) Reporting and Business Planning Assistant Manager.

Job Duties & Responsibilities

• Assist in preparation and consolidation of monthly financial reports for APAC reporting purposes on a timely manner.
• Assist in preparation and provides supporting analysis, engagement, and results at the region, business unit and support function level on a scheduled basis.
• Identifies areas for improvement of data tracking, metrics, and intelligence gathering.
• Discussing with team members to investigate anomalies and trends, derive insights and present outputs and recommendations.
• Utilize multiple data sets and sources to design and develop metrics, reports and dashboards to provide financial overview.
• Involved in preparation of annual business planning process, monitor the implementation, adjust forecast according to business plan regularly, and prepare various management reports.
• Ability to think creatively and provide solutions for process efficiency improvement.
• To support implementation of process improvement projects to new/existing processes.
• Any other tasks as and when assigned by manager.

Job requirements

• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint)
• Attention to detail and ability to work with numerical data.
• Ability to multi-task and is a good team player.
• Positive work attitude with good interpersonal skills.
• Possess a can-do mindset and able to work in a fast-paced working environment.

2024 APAC Graduate Programme – Global Markets

Our two-year graduate programme is designed to provide you with first class training and immediate responsibility, it gives you the support and development you need to start a successful career in financial services.

For: Final year students or recent graduates with a bachelor’s or master’s degree in any disciplines from a recognized university
Duration: 24 months
Streams: Business Management, Quantitative Research, Research & Strategy, Sales, Structuring, Trading
Start date: July 2024
Who can apply?
To be considered for the placement, you will:
• Apply as a recent graduate, final year undergraduate, or master’s student in any discipline;
• Possess GPA of 3.3 out of 4.0 or above (or equivalent) in any discipline;
• Have to be fluent in spoken and written English (additional languages are an advantage); and
• Demonstrate methodical, logical, solution-driven thinking, with commercial awareness and a keen interest in latest finance topics as well as market trends.

What you can expect?
Induction
You will be provided with a comprehensive induction, where you will be immersed in group training and discover more about the BNP Paribas Group.

Training
From day one, you will start your business specific technical and financial training, alongside personal skills development aimed at equipping you with the knowledge you need to get you the best possible start in your career. Working alongside our teams of industry leading specialists, you will gain on-the-job training throughout your two-year programme taking you along a development path to build your expertise and broaden your base of skills. You will also have the chance to experience other parts of the business through cross-entity projects, which will help you understand how we approach complex work and give you the chance to develop a strong internal network.

Mentor & Buddy
Throughout the programme, you will be mentored by experienced managers and team members, as well as pairing with a buddy from our early career cohorts who will make sure you are getting everything you need to grow.

What you will do?

As a Trading Analyst, you will:
• Be part of a team that trades a comprehensive range of asset classes on every index, every exchange and every market worldwide;
• Gain hands-on experience to provides market access and liquidity to the Bank’s customers and manages the underlying risks;
• Develop tools for the teams to assist in analysis or risk management, coding skills are a plus but can be learnt on the desk.

Our client , a leading financial services firm is looking to hire a Senior Executive – Investment Compliance based in Singapore.

The role is pivotal in meticulously ensuring pre- and post-trade compliance monitoring. This involves aligning with regulatory, client agreements, and group policies related to investment guidelines

Key Responsibilities:

Harmonizing Compliance:

• Fine-tuning guideline compliance for regulatory and client harmony.
• Conducting daily pre- and post-trade Investment Compliance monitoring.
• Advising on nuanced interpretation of investment guidelines.
• Elevating efficiency through innovation and automation.
• Addressing breaches transparently.

Delegation Oversight:

• Orchestrating regular attestations from delegates for a harmonious relationship.
• Participating in ongoing due diligence for pitch-perfect compositions.

Coding & Innovation:

• Translating guidelines into innovative language.
• Leading centralization of rule coding and testing for efficiency.

General Assignments:

• Taking center stage in additional compliance tasks assigned by supervisors.

Experience/Qualifications:

• Graduate/post-graduate degree in Business/Accountancy/Finance.
• Minimum 2 years in financial regulatory compliance, preferably in asset management.
• Strong knowledge of MAS Code of CIS, Central Provident Board Investment Scheme, and UCITS Investment restrictions.
• Preferred experience with BlackRock Aladdin or similar systems.

Interested candidates please share your updated CV to [email protected]

Customer service support

Salary: $2900

Location: Marine Parade or Punggol

Working Days: 4-5 days work week (working & off schedule are base on 3 week shift)

• Week 1 : 2 days Off (Thu & Fri)
• Week 2 : 2 days Off (Wed & Sun)
• Week 3 : 3 days Off (Mon, Tue & Sat)

Working hours :

Mon- Fri: 12pm-8pm / 3pm-11pm (8hrs) | Sat & Sun : starting from 8am or 9am (9hrs -11hrs )

Responsibilities:

• Handles customer enquiries (walked-in, phone, emails etc).

Requirements:

• Able to commit shift hours & work on weekends.

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

As a business process analyst intern, you will be required to work closely with business stakeholders to:

• Derive, scope and define business requirements in line with the business vision
• Identify, document, analyse and improve business and system processes and user journeys
• Participate in requirements documentation, functional design, change management, user training, and delivery efforts in alignment with the Project Manager

about the company
We are presently working with a growing European law firm with global offices in EMEA & APAC and a strong presence in the logistics and resources sectors.

about the job
You will be a pioneer hire as an experienced analyst handling KYC/AML, sanctions and client due diligence screenings for the new business intake team across the firms various APAC offices including Oceania, North Asia and South East Asia regions.

about the manager/team
You will be working in tandem with a senior compliance advisor based in Europe.

skills and experience required
You will require prior compliance, AML/KYC and/or sanctions screening experiences in a legal firm or within a management consultancy firm.

To apply online please use the 'apply' function.
(EA: 94C3609/ R23115352)

IT Executive [Internal]

Working Days: 5 days

Working Timing: 9AM to 6PM

Working Location: SPRINGLEAF TOWER S079909

Salary: $4000- $4500

Responsibilities

• Maintaining the Company's IT network, servers, and CISCO Phone systems
• L1 level support and L2 level support for hardware and software and networking
• Knowledge networking DHCP, static IP and general networking protocol and ports
• Knowledge of storm shield firewall, managed, unmanaged switch
• Knowledge of Microsoft Server 2008 and 2012 and Hyper-V
• Administration of user accounts and optimize email hosting storage
• Company IT asset, inventory and software management
• Training guide, IT policy management and development
• Source and coordinate with vendor for IT equipment, services or solutions and maintenance if needed.

Requirements

• Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in IT/Computer - Network/System/Database Admin, IT/Computer - Hardware or equivalent.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Compliance Document Support Associates

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2200 - $3000 + AWS + VB
• Location: Eu Tong Sen St ( Near Clarke Quay MRT )

Requirements:

• Diploma in Food Science & Technology, Chemistry and other science-related fields
• Preferably 1 year working experience
• Able to travel locally.

Summary:

Compliance Document Support Associates support the operations and services across its areas of expertise namely, Halal Conversion and Management, Training and Inspection/Audits. The role is exciting and varied, with a combination of on-the-job and classroom learning, hands-on delivery and client facing experiences from day-one. The position also have a central role to play in services development.

Responsibilities:

• Organise & maintain files and records (electronically & in hardcopies)
• Prepare & process documents for timely submission to the relevant authorities.
• Continuous engagement or communication with client & authorities, necessary to the applications
• Assist trainers to prepare and organize training sessions
• Partner with Consultants to review, resolve, research & respond to client inquiries and issues as well as to ensure operational tasks are completed
• Partner with Consultants and Compliance Officer to plan and execute audit schedules at clients premises.
• Provide follow-up of audit reports and timely and accurate reviews of client corrective action and closure
• Provide administrative assistance to the Consultants

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

Responsibilities:

• Attend and fulfill client enquiries and requests relating to their bank accounts within the expected quality and service standards.
• Support internal enquiries and requests from the various business functions in the Bank in regard to systems, processes, procedures and other banking matters.
• Manage client issues and complaints, and work with relevant stakeholders to resolve these issues in accordance to internal procedures and regulatory standards.
• Engage and work closely with partners and stakeholders in identifying root causes of system outages, process gaps and deficiencies. And follow-up on the implementation of preventive measures to prevent recurrence of issues or problems.
• Support the implementation of business change activities and technology initiatives with close partnerships with business, operations and technology functions.
• Review and facilitate client and staff requests with a risk and control perspective, ensuring that the purpose and nature of these requests are in compliance with internal standards and regulatory expectations/requirements.

Education:

• Bachelor's degree/University degree or equivalent experience

Qualifications:

• Minimum 2 years of relevant banking experience preferred
• Experience in customer experience/client issue and complaint handling management
• Proven investigative and analytical skills
• Possess ability to present concepts and influence/lead change
• Demonstrate clear and concise written and verbal communication skills
• Knowledge of risk and control expectations in a banking environment
• Must be comfortable in handling technical system application issues and enquiries
• Deliver high-quality customer service with focus on client issue management and achieving quality results consistently