Responsibilities

• Support the Business in trade validation activities.
• Ensure all trades are validated and booked correctly, liaise with the Business or clients for any discrepancies timely.
• Ensure queries and escalations are managed in a timely manner.
• Establish and maintain a strong working relationship with internal and external stakeholders
• Drives process improvement and system automation.
• Drive new ways of working and behaviour across organisation to deliver faster, better, cost-efficient customer (internal and external service).
• Participate / Support in projects, business-driven initiatives and UAT.
• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.
• Continuous participation to “Growing the Team”: formalisation of team procedure, training, coaching colleagues, brainstorm ideas for any occasions, creating a fun environment among others).

Experience

• Degree holder preferred.
• Minimum 2 years of relevant experience in derivatives processing and lifecycle management preferred.
• Good understanding of Front to Back Trade operational processes especially Trade control activities is an advantage.
• Exhibits good communication and interpersonal skills, flexibility and accountability.
• Ability to work in a fast-paced environment with good time management.
• Innovative mindset and constantly on the lookout to improve efficiency.
• Proficient in Microsoft Office applications.

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Employment Type: 1-year agency contract (highly renewable subject to work performance)
Salary: Up to S$7,000
Working Location: Changi Business Park / Marina Bay Financial Centre (MBFC)

Job Overview:

• We are looking for a Senior Business Analyst with a strong background in Corporate Credit Risk to drive new functionalities, workflows, and dashboards. The ideal candidate should also have project management experience to independently lead projects, technical expertise in application design, and proficiency in SQL for data analysis. Previous experience in the banking sector in Singapore is required, particularly in the domain of corporate credit risk and dataprofiling.

Role Summary:

As a Senior Business Analyst and Data Analyst, you will:

• Support business and credit users by translating requirements into actionable deliverables and managing tasks from project initiation to post-implementation support.
• Enhance and support applications for Special Asset Management, T&M Credit & Credit Control, and SME Credit & Data Chapter.
• Analyze and improve internal credit systems, define and document requirements, recommend solutions, and ensure successful delivery through user acceptance testing and training.
• Collect, profile, clean, and analyze data to provide insights and support business opportunities using traditional or machine learning methods.

Key Responsibilities:

• Lead projects and provide business support in Corporate Credit Risk.
• Develop and enhance enterprise applications, including monitoring and approval workflows.
• Work with technology teams to ensure requirements are met and delivered successfully.
• Perform data analysis, visualization, and provide actionable insights.
• Provide subject matter expertise in Corporate Credit Risk, advising stakeholders and recommending solutions that align with the organization's strategic objectives.

Requirements:

• Degree in Banking, Commerce, Information Systems, or a related field.
• At least 5-7 years of experience in business and data analysis, preferably in corporate credit risk and wholesale banking.
• Subject matter expertise in Corporate Credit Risk with a strong understanding of credit products and risk management.
• Proficient in SQL and experience in data profiling to support data-driven decision-making and risk analysis.
• Previous working experience in the banking domain in Singapore is essential.
• Experience with Agile methodologies, data analytics, and machine learning projects is preferred.
• Previous experience as a Product Owner or Scrum Master is a plus.
• Strong people management and communication skills with the ability to work effectively across teams.

Job Duties & responsibilities

• Strong involvement in the full system development life cycle (SDLC) by performing research/ analysis, providing functional specifications/ design, developing modules, performing unit testing, system integration testing / user acceptance testing, implementing modules, providing post implementation support.
• Provides first level support for FX applications and BAUs.
• Involved and participate in Regional Disaster Recovery (RDR) Exercise
• Maintains proper documentation for all projects and issues handled
• Contributes to team effort by accomplishing related task/s which may be assigned to him/ her.

Required Experience

• Candidate should have min 6 years of technical skills in AS400, Open System, Control-M skillset.
• Experience in Treasury Systems (FX Trading Platforms/Margin Trading/Bullion and Futures)
• Knowledgeable in routers, handlers, data queues
• Experience in ClearCase, ClearQuest, JIRA, Aldon.
• Prefer those with financial/banking experience
• Works independently, anticipates and handles critical situations
• Has a strong communication and interpersonal skills.
• Shift work is required

· Master’s degree in relevant specialties (IT, finance).

· Minimum 8 years working experience in relevant roles.

· Minimum 5 years’ experience as front office post trade business analyst.

· Experience on Front Office systems (In-house or third-party systems).

· Understanding of financial assets (banking treasury products) and trade lifecycle particularly Fixed income and money market products in their many forms, knowledge of risk management concepts and market data.

· Experience in interfacing FO or BO systems with external systems.

· Hands-on experience in implementation projects.

· AGILE track record.

Job Description

• Collate and manage all the details regarding the CCTR application for the assigned business vertical

– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.

• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.

• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.

• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team

• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.

• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.

• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

• Manage end to end project life cycle including deployment plans and live verification with users.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Responsible

• Conducting vulnerability testing and risk analyses to assess security and performing internal and external security audits.
• Analyzing security breaches to identify the cause and to update incidence responses and disaster recovery plans.
• Keeping the security systems up to date.
• Monitoring security access and maintaining the relevant data.
• Writing and report by providing insights on the efficacy of the current security policies, incident responses, disaster recovery plans, and other security-related information.
• Assisting with the creation of updates and training programs to secure the network and train the employees.

Job Requirement:

- Relevant Cybersecurity certificate

- 3 to 5 years work experice in resolve L2/L3

- Good anticipation, analytical and problem solvi

Job Duties & responsibilities

• Strong involvement in the full system development life cycle (SDLC) by performing research/ analysis, providing functional specifications/ design, developing modules, performing unit testing, system integration testing / user acceptance testing, implementing modules, providing post implementation support.
• Provides first level support for FX applications and BAUs.
• Involved and participate in Regional Disaster Recovery (RDR) Exercise
• Maintains proper documentation for all projects and issues handled
• Contributes to team effort by accomplishing related task/s which may be assigned to him/ her.

Required Experience

• Candidate should have min 6 years of technical skills in AS400, Open System, Control-M skillset.
• Experience in Treasury Systems (FX Trading Platforms/Margin Trading/Bullion and Futures)
• Knowledgeable in routers, handlers, data queues
• Experience in ClearCase, ClearQuest, JIRA, Aldon.
• Prefer those with financial/banking experience
• Works independently, anticipates and handles critical situations
• Has a strong communication and interpersonal skills.
• Shift work is required

• Well Established Company
• Basic $3000 - $3600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge
• To constantly monitor improve the department performance. To conduct periodic review of existing work flows and procedures, and make recommendations for improvements and executing the improvement plans
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management
• To implement and supervise correct EHS practices within the department
• To work with resale for arrangement of recovered products to minimize the storage
• To prepare and analyze daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance. And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency situation.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely

Requirements:

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC
• Basic $1800 - $2400 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Changi
• Working days: Monday to Friday

Job Responsibilities:

• Picking and packing customer orders for despatch and / or shipping tasks
• Move stocks around either by provided trolleys and / or hand-pallet jacks
• Receive goods and put away to storage locations
• Carry out inventory cycle count as and when required to
• Ensure any manual lifting and manoeuvring of products is carried out in accordance with manual handling procedures
• Operate in a safe manner complying with all Health, Safety and Environmental requirements to ensure own and safety of others
• Keep the Management informed of any discrepancy, abnormality, and potential safety hazard(s), whether it is work or non-work related
• Keep areas of work clean and tidy to ensure operational efficiency, where daily housekeeping is mandatory
• Any ad-hoc duties

Requirements:

• Min 1-year relevant experience
• Experience in warehouse shipping, able to reply email and work on excel

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Monday to Friday

9am to 6pm

Location: Gambas

Responsibilities

• Financial Analysis & Reporting: Oversee reporting, forecasting, and planning activities, ensuring accuracy and timeliness across country offices. Deliver monthly, quarterly, and ad hoc reports and variance analyses.
• Cross-Departmental Collaboration: Work closely with multiple departments to solve complex issues, drive change, and support business objectives through data-driven insights.
• Business Development & Strategy Support: Identify growth opportunities, coordinate action plans, and communicate them effectively across departments to support execution.
• Strategic Financial Support: Assist with business case simulations, potential business assessments, and cash flow forecasting to support senior management in strategic decision-making.
• Insightful Reporting: Prepare strategic communication documents and presentations for senior leadership, including monthly and annual cash flow statements, group consolidated management accounts, and profit and loss forecasts.
• Operational & Financial Oversight: Analyze subsidiary management accounts to align with group objectives and identify potential financial or operational risks.
• Additional Responsibilities: Complete additional tasks as assigned by management to support the broader finance and strategic functions.

Requirements

• At least more than 2 years in similar capacity handling regional accounts
• Strong presentation, communication, and interpersonal skills with proven analytical abilities.
• Proactive, detail-oriented, and adept at multi-tasking in a fast-paced environment.
• Advanced proficiency in PowerPoint and Excel for financial modeling and simulations.
• Ability to conceptualize and create impactful strategic communication documents.
• Resilient and able to work independently to meet deadlines and produce high-quality outputs.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 20C0280

Devon Yang Yue Teng | EA Personnel No.: R24123723

• Individual contributor role
• High visibility role to c-level stakeholders

About Our Client

We are a Fortune 500 MNC in the Services sector with strong global brand name. The company has been known to hire top talents in the industry and offer a well-structured rotational program across different teams and countries for high potentials within the firm. There is now an opportunity to join them as Senior Commercial Analyst to support the business stakeholders and country leadership team.

Job Description

You will be part of a highly dynamic and international team in supporting commercial and product leaders to drive revenue growth, overall P&L performance and productivity. You will be required to work with large data sets, analyse and present data-driven insights to help business leaders make informed decision and optimise business processes. You will need to manage multiple projects/work streams across different countries globally and provide actionable recommendations to senior management team/department heads. You will be a strategic advisor in projects and partner closely with senior stakeholders and global management teams in driving project / new strategy implementation.

The Successful Applicant

The ideal candidate should possess:

• Bachelor's degree in Accounting, Finance or Economics with at least 3 years of recent work experience in BP&A/FP&A fields with large Multinationals. Candidates who started their career in audit/consulting firm will be of advantage.
• Ability to be hands-on with large data analysis while being in a high visibility role to influence department heads/country leaders.
• This individual should have an analytical and inquisitive mind with good project planning and management skill sets in a fast pace environment.
• You are able to partner independently with senior management team while working collaboratively in a team environment.

What's on Offer

The candidate will be joining a highly reputable organisation with strong talent development program and extensive training and development program. My client embraces flexibility and is offering 50% WFH arrangement due to the dynamic nature of the role.

Contact

Jessly Chew (Lic No: R1549000 / EA No: 18S9099)

Quote job ref

JN-112024-6594841

Phone number

+65 6416 9869

Michael Page International Pte Ltd | Registration No. 199804751N

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Title: IT Security Analyst

Analysis 2. Business Model Strategy 4. IBM Planning Analytics 5. Business Process Design 6. Business Process Analysis Tool

l. Looking for more technofunctional, not pure developer, able to understand requirement from client and apply it and come up with solution, good in client interaction, and attend the workshop and listen to client..come up to design, tie in the process,

MUST be min 5 years in IBM PA *********** can consider profiles with basic planning tool e.g. SAP/Oracle/Anaplan/Jedox/Adaptive Planning etc and will reskill the candidate to IBM PA

• Required skills include 3+ years of experience in the implementation, maintenance and analysis of data center facilities, hardware, communications infrastructure, strategies, tools and effective troubleshooting techniques.
• Basic background on enterprise data center facilities and infrastructure environments such as PDUs, RPPs, network and SAN infrastructures. In depth knowledge on complex, Enterprise class inter-networked environments involving a combination of switched/routed/shared Ethernet, TwinAx (100GigE, 25GigE,10GigE, GigE, 100M, and 10M), token ring, SAN, and wide area connectivity.
• Strong knowledge of WAN technologies (OC-x, DS-x), subnetting and TCP/IP protocol a must.
• Excellent communication and writing skills a must.
• Knowledge of trouble ticketing systems, change control, Project processes and associated tools.
• Logical problem- solving techniques and associated experience in system, data center facilities, and telecommunications.
• Experience with project management.
• Financial Services industry knowledge a plus.

KEY RESPONSIBILITIES

• Installing/de-installing/relocating all distributed systems and network hardware (CSUs, DSUs, routers, switches, encryptors, firewalls, etc.) in the Americas Data Centers within the internal service level mandates
• Installing/de-installing /extending/relocating/testing all carrier circuits to the network hardware
• Installing/de-installing/relocating all patch cabling for systems and network hardware
• Installing/de-installing/relocating all Data Center hardware
• Assist with the coordination of cabinet power, circuit, and patch infrastructure installations w/various facilities, electrical and communications vendors
• Assist with the coordination of network component configurations
• Coordinate and Install SAN cabling infrastructure
• Managing network ports and assist with the management of all consumable items (cables, labels, tie wraps, rail kits, etc.)

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Our client is a Science Service Provider. Due to their current expansion plan, they are looking for a Scientific Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Execute and qualify routine validated test methods on finished products, special projects, or specified testing in accordance with Standard Operating Procedures (SOPs).
• Record and submit all technical data into the work request management and submission system.
• Perform all tasks in strict compliance with the organization’s safety and quality standards.
• Follow work assignments provided by the Team Leader.
• Monitor, replenish, and manage laboratory samples, consumables, and reagent inventory.
• Accurately maintain and update equipment records and documentation.
• Conduct daily laboratory cleaning and perform routine equipment maintenance.
• Immediately report any product testing deviations, equipment malfunctions, or other laboratory issues to the Team Leader.

Job Requirement:

• Diploma in Sciences or Engineering.
• 0-1 year of laboratory experience with the ability to perform test methods efficiently and accurately.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Provide general administrative support to senior management, including scheduling meetings, managing calendars, and preparing documents
• Handle correspondence, emails, and phone calls on behalf of corporate executives
• Organize and maintain filing systems, both electronic and physical, ensuring documents are easily accessible
• Assist in planning and coordinating corporate projects, ensuring deadlines are met and tasks are completed
• Collaborate with cross-functional teams to ensure smooth execution of corporate initiatives
• Assist in organizing corporate events, meetings, and conferences, including booking venues, coordinating catering, and managing logistics
• Prepare meeting agendas, take minutes during meetings, and follow up on action items with relevant stakeholders
• Compile and analyze data for corporate reports and presentations
• Build and maintain relationships with key internal and external stakeholders

JOB REQUIREMENTS

• Minimum Diploma and above
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management tools
• Ability to work independently and manage multiple priorities simultaneously
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description:

The Hypervisor, Storage, and Backup Lead is responsible for managing, maintaining, and optimizing the client’s virtual infrastructure, storage systems, and data backup solutions.

Key Responsibilities
1. Hypervisor Management:
a. Design, implement, and maintain virtual infrastructure using hypervisor technologies such as VMware or Oracle Linux Virtualization Manager (OLVM).
b. Monitor and optimize virtual machine performance, resource allocation, and utilization.
c. Ensure high availability and reliability of the virtual infrastructure through proactive maintenance and monitoring.
d. Manage and resolve incidents and problems related to the virtual environment.

2. Storage Management:
a. Oversee the administration of storage systems, such as SAN and NAS.
b. Perform regular storage health/utilization checks and recommend optimization.
c. Ensure sufficient capacity for application/infrastructure needs across storage systems.
d. Manage and resolve incidents and problems related to the storage systems.

3. Backup Management:
a. Manage backup solution for client’s environment.
b. Monitor backup schedules, ensuring successful completion and addressing any failures.
c. Ensure compliance with data retention policies and regulations.
d. Manage and resolve incidents and problems related to the backup solution.

4. Documentation and Reporting:
a. Maintain documentation of virtual environments, storage configurations, and backup procedures.
b. Generate regular reports on system performance, capacity planning, and backup status.
c. Prepare Root Cause Analysis report for high severity incidents.
d. Escalate to vendor when necessary for incident resolution.

Requirements:

Prior experience to operate (not limited to managing team/solution architect) at minimum the following:

1. Hypervisor – VMware & Oracle VM
2. Storage – HPE Storage (3Par) and SAN Switches
3. Backup – Veritas NetBackup
Additionally – this is an operations role, the candidate is expected to be working on shift hours.

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah (269748)
Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.