Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Responsible for daily forecasting and analyzing of retail operations.
• Generate operation analysis reports, provide conclusions and suggestions to various departments.
• Compiling data and applying generic statistical models to project trends into the future.
• Using data analytics to:
• Recognize products demands and determine purchase quantities and allocations.
• Establish the optimal price point for a specific product at any specific location.
• Collect and analyze market data to uncover insights into consumer preferences, competitor strategies, industry trends, and potential opportunities for growth.
• Studies financial records of retail chain to determine its financial health and predict its future sales and revenue performance.
• To examine quantitative and qualitative data from inventory and pricing and utilize data to develop recommendations on increasing sales targets and profits including market trends and current sales atmosphere.
• Build a data analysis model, provide data support for daily operation activities, and be able to provide strategies and suggestions for business development based on data analysis.
• Utilize data analytics and visualization tools to examine data, communicate findings about key business aspects such as sales, revenue, costs, and production.
• Develop and improve business strategies, summarize and analyze, continuously optimize, and ensure it brings actual value to business growth.
• Involve in inventories and purchasing analysis
• Data analyzation reports.

The Company:

Aramco Trading was established as Saudi Aramco’s trading arm in 2011 under the approval of Saudi Aramco’s Board of Directors. It established its headquarters in Al-Midra Tower in Dhahran, Saudi Arabia and have 4 other global offices in London, Singapore, Dubai and America. With five offices currently operating worldwide, Aramco Trading has broader access to markets, a wider client base, a more talented and diversified workforce, and a more sophisticated and integrated global business model.

Today, the company is recognized globally as a critical trading partner for refiners, shipping companies, financial institutions, end-users, and other product-trading companies. The company trades across the barrel including Crude, Middle distillates, Light distillates, bulk petrochemicals, polyolefin and recently clean energy like LNG, Emission and Biofuels.

Aramco Trading Singapore (ATS) is the largest subsidiary out of the kingdom and is actively trading within the region and globally across all products since 2018.

The Function:

ATS Finance team manages and carries out day-to-day and period-end accounting functions. Confirms the integrity of accounting information by investigating and researching accounting issues to ensure compliance as well as establishing quality control over financial transactions and financial reporting.

Key Accountabilities:

· Perform Monthly management accounts closing and prepare appropriate financial statement at quarter and year end

· Prepare monthly Finance Trade book PnL and balance sheet schedules

· Prepare Inventory reconciliation

· Posting internal AR/AP Transactions

· Prepare government surveys and other ad hoc duties.

· Maintain accounting controls by preparing and recommending policies and procedures

· Prepare and coordinate financial schedules for Quarter and year end Audit

· Documentation of processes and review of existing processes for enhancement.

· Provide support to senior management on cost and revenue analysis, key performing indicators and trend analysis

· Liaise directly with HQ (ATC) on submission of key performance reports

· Ensure compliance with statutory and regulatory requirements.

Requirements:

· Bachelor’s degree preferred in Accounting, Finance or related field

· Minimum 5 years’ of prior Accounting or Finance experience in a trading environment

· Prior audit experience in Big 4 is preferred

· Some tax knowledge is a plus

· Knowledge of generally accepted accounting principles GAAP

· Proficient in MS Excel, vlookup, SAP is a must

· Good team player with the ability to work both independently and collaboratively in a team

· Able to work under pressure to meet tight deadlines

· Meticulous and a strong team player

. Need to commit to work on some weekends and after office hours

Investment Company of the People’s Republic of China (Singapore) Pte Ltd (中国华新投资有限公司) is a fully owned subsidiary of the People’s Bank of China, which acts as the Central Bank in the People’s Republic of China. Our Company manages a part of foreign exchange reserve within the scope authorized by the People’s Bank of China, undertakes and transacts various kinds of investment businesses.

Job Description:

Your responsibilities will include, but not limited to:

• Support trading activities of fixed income, currencies, exchange-traded and OTC products.
• Provide post-trade support to traders and portfolio managers.
• Coordinate between central dealer team and back office.
• Perform ad-hoc market research, trade data process, design strategies.
• Performing macro research, with focus on Emerging Market.
• Process macro information, generate research ideas.
• Analyze financial market trends, provide trade ideas and support investment work.
• Write research reports and presentations regularly.

Requirements:

• Minimum Bachelor's Degree in Finance or Quantitative subjects.
• A good team player, self-motivated with good communication, analytical abilities and collaborative skills.
• Fluent in both Mandarin and English, good at writing reports in Chinese would be an advantage
• Attention to detail and good quantitative skills
• Knowledge of SQL, Python, R and VBA would be an advantage.
• Keen willingness to learn and develop.

Interested applicants may apply by sending in your updated resume to [email protected]

We offer a competitive salary which commensurate with experience, or beyond the stated salary range for unicorns.

What the day will look like

· Achieve team goals of growth, profitability & increasing market share in Japanese business mainly by assisting with administrative support

· Help develop and maintain leads and opportunities; penetrate existing business; cross sell within Aon.

· Manage existing Japanese accounts

· Facilitate smooth handover of Closed Won business to account managers when needed.

· Help Identify and implement regional Japanese business sales strategies, initiatives & events in liaison with Japan Global Solutions, Head of Dept, team S&M Head, Regional Business Development Director, Sales & marketing team, Marketing Dept and/or others as required.

· Advise & negotiate with clients, underwriters and stakeholders

· Supporting responses to tenders and developing quality presentations as needed, working with the relevant country and regional expertise

· Accurate & timely maintenance of systems, billings and data entry; reporting & forecasting

· Deliver a consistently high and reliable service standard

· Know, understand and accurately utilize the products and insurers available in the market

· Help identify, develop & implement efficient team operational sales & marketing processes

· Build successful long term business relationships & professional network.

· Performing other duties and tasks as reasonably assigned by your Manager and members of the Regional Leadership Team

· Contributing, as required, to Health Solutions Asia and Global Benefits APAC initiatives

· Engaging with all internal country and regional teams to bring the best of Aon to the client, and in particular by working closely with Global Benefits APAC and HS Asia teams

· Maintaining a continual professional development standard through Aon University and any other industry driven licensing (not relevant if not providing client advice) or educational requirements

Skills and experience that will lead to success

- Degree or Diploma from a recognised university or polytechnic

- 5 years or more in the related experience (Japanese business)

- Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS

- Business proficiency in Japanese and English

- Analytical, critical thinking and decision making

- Good skills on MS systems including Word, Excel, Powerpoint required

Position Summary

The IT Support Center L2 Tech is a key member of the IT team that provides technical assistance and support to end users across the organization. The L2 Tech is responsible for resolving issues related to hardware, software and systems at tier 1 and tier 2 levels. The L2 Tech works with both local and remote staff in Singapore and globally This role typically reports to a supervisor or manager.

Essential Duties

• Ability to field calls, emails, tickets, and inquiries related to the technologies employed by Odyssey Group operations, troubleshoot tickets and e-mails to provide technical help for external business partners, as well as internal staff. The candidate will need to be able to provide hands-on assistance via remote control or direct visits to the user’s desktop
• Document and track user requests, problems, solutions, and feedback using IT ticketing system.
• Utilize Azure, ARS tools to administer Active Directory domain accounts, access, and permissions.
• Escalate complex or unresolved issues to higher level support staff or vendors.
• Assist as required in hardware deployment, maintenance and assist in proper upkeep and utilization of system Asset management which includes documenting procedures, updating documentation to record new equipment installs, new sites, and changes to computer configurations.
• Review work orders to move, change, install, repair, or remove data communications equipment
• Provide end user orientation on hardware, software, and network operations

Other Duties and Responsibilities

• Always maintain confidentiality of company-sensitive data.
• Promptly resolve assigned Help Desk tickets.
• If necessary, perform PC workstation setups and deploys (desktop, laptop, thin client).
• Keep supervisor informed of activities and situations which will impact the achievement of corporate, and department goals and objectives.
• Maintain clear, concise, and consistent logs.
• Call software and hardware vendors to request service regarding defective products.
• Search for equipment and/or accessories online and create quotes for purchasing.
• Perform miscellaneous job-related duties as assigned and perform other related duties as required to achieve the goals and objectives of the company and department.
• Some travel will be required to branch locations.

Skills, Knowledge & Abilities

• Ability to diagnose and resolve complex technical problems in a timely and professional manner.
• Effective communication skills, both verbal and written, can explain technical issues to non-technical users.
• Extensive knowledge of Windows technology, Azure, Operating Systems/Windows 10/11, MS Office365 applications with strong Excel skills, Outlook, and Internet Browsers.
• General knowledge of MS InTune, Citrix, ServiceNow, and TCP/IP networking
• Strong written and verbal communication skills, including the ability to dialogue with executives with confidence and provide white glove support when necessary. Fluency in English is required.
• Highly motivated self-starter

Education

• Minimum Required: Technical certificate, or equivalent coursework or training in a directly related area.
• Preferred Qualifications: Bachelor’s degree in computer science, Information Systems, or related field; certification as a Microsoft Certified Professional (MCP), CompTIA A+, ITIL, or equivalent; experience in customer service or help desk environments.

Experience

• Minimum Required: Three to five years of experience directly related to the duties and responsibilities specified, including knowledge of operating systems, and applications

The Job Overview

SQREEM is a fast-growing AI Marketing and Insights Platform based in Singapore, and serving global clients across multiple market sectors. Based in our Singapore Headquarters we are looking for a Technical Support Engineer to support our growing teams globally.

Your role and responsibilities include, but are not limited to:

• Managing our data lake in Funnel, handling requests from clients to integrate APIs, etc.
• New or non-standard SQL queries
• Assist with dashboard (Data Studio) configuration, new dimensions/metrics, calculated fields, and template updates.
• Investigate/resolve dashboard/platform inconsistencies.
• Configure new dimensions, metrics, platforms, and non-standard features in Funnel.
• Follow up on issues with platforms, Funnel, and Data Studio
• Occasional assistance with non-dashboard issues, e.g. email, Google Workspace, website, and domain management.
• Agency-level dashboards, giving an overview of multiple clients.
• TI team dashboards give more useful campaign performance feedback including insights across multiple campaigns and clients.
• Potential to feed data integrated into Funnel back to platforms or other tools automatically.
• Research and implement a more advanced reporting tool to improve user experience and support the options above.
• Build out more advanced dashboard templates in Data Studio, especially as their feature list grows.
• Management and maintenance of our internal portal, as well as improving and building new features.
• Work closely with our SG, PH, and VN teams to understand the AI platform and help integrate our product vision. There will be travel to these regions required as part of this role.
• Write and maintain product activation, support, and bidder documentation.
• Manage complexities such as online advertising campaign setup, QA, troubleshooting, and resolution across various key players.

Qualifications & Skillsets

• 3 – 7 years of relevant experience
• Experience with Infrastructure, Hardware, Operating Systems, and Security.
• Strong communication skills with a track record of working with and collaborating with cross-functional teams.
• Strong analytical and quantitative skills with the ability to break down and communicate complex issues, ideas, and solutions.
• Ability to influence others and identify the best solutions among many stakeholders.
• Strong troubleshooting and problem-solving skills
• Ability to translate technical things in simple terms to a non-technical audience
• Ability to communicate at a deeper technical level
• Deep understanding of the ad tech ecosystem as well as RTB, DSP, DMP, SSP, and dynamic ad-serving fundamentals

Company Profile

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for 25 years. With a team of more than 200 highly experienced professionals, the company is looking for individuals who are passionate about the IT security industry to join their rapidly expanding team.

Job Responsibilities

• Maintain, troubleshoot, and upgrade various systems.
• Ensure seamless operations through effective coordination with external vendors.
• Optimize and configure systems for peak performance.
• Spearhead the deployment and management of innovative systems.
• Conduct training sessions for analysts on system functionalities.

The Ideal Candidate

• A minimum of 2 years of experience in a Security Operations Center (SOC) role, focusing on SIEMs and case management tools.
• Knowledge of SOC standard operating procedures.
• SANS 400 certification is an advantage.
• Expertise in SIEMs parsers setup and scripting.
• Proficient in handling, analyzing, and interpreting log and network packet data, including formats like SNARE, CEF, PCAP, and Netflow.
• Strong foundation in internet protocols (TCP/IP), routing protocols, and basic networking.
• Experienced in administration across Unix/Linux/Windows platforms, including virtualization, storage, and network security.
• Understanding of security threats and mitigation strategies.
• Capable of analytical thinking for problem-solving and troubleshooting.
• Efficient in time management and organizational tasks.
• Effective communication skills, both written and verbal.
• Preferable: Training in system management related to SIEMs, Breach Detection Systems, and Network Forensic Systems.

Follow us for more updates, interview tips!

https://www.instagram.com/juliangreygroup/

https://www.linkedin.com/company/juliangreygroup/

https://www.facebook.com/juliangreygroup/

Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

• Liasing with our external network team
• Monitoring network performance and addressing issues in a timely manner.
• Maintaining server hardware and software
• Performing routine maintenance tasks, such as system backups, updates, and patches.
• Providing end-user support for desktops, laptops, and mobile devices, including hardware and software troubleshooting, installation, and upgrades.
• Collaborating with internal teams and external vendors on complex technical issues
• Implement infrastructure improvements.
• Develop and document IT policies, procedures, and best practices.
• Conducting regular security audits and implementing measures to protect network and data from cyber threats.
• Actively participate in IT projects, such as system migrations, upgrades, and implementations.

Position Description

Committed to upholding the firm's reputation for hard-hitting, objective research with an unusual twist, an Editor/SA’s critical contribution is to help analysts get their message across loud and clear and ensure financial rigour and brand integrity.

Job Responsibilities

Speed, accuracy and a good eye for the main story are crucial when editing/SA approving equity research notes.

• Adherence to regulatory and compliance requirements as well as consistency with house style are also critical.
• As a project manager, you will liaise with analysts around the region to copy-edit and sharpen the impact of individual reports; and work with our production team to ensure quality, timeliness and accurate distribution.
• A love of wordcraft, flair for rewriting and strong research abilities as well as a keen eye for design and sensitivity to corporate image will reinforce your contribution.
• Adhoc projects will require you to think on your feet and put forward innovative ways to improve the readability, visual appeal and commercial impact of our publications.

Requirements

• Supervisory analyst (Series 16) qualification.
• At least five years’ editorial experience within a brokerage.
• Further experience in online/print-media journalism would be beneficial.
• Exceptional English language skills and a high level of numeracy.
• Confidence to offer rewrite suggestions and précis copy with flair.
• An effective communicator who understands the need for tact and diplomacy.
• A keen eye for detail.
• A solid team player but self-motivated and able to work independently.
• Proficiency in Microsoft Office applications and aptitude in design areas.
• A Bachelor degree from a recognised university.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

The Customer Service Platform (CSP) is a team that integrate the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.

Responsibilities:

- Responsible for building and improving overseas e-commerce business customer service data evaluation and monitoring system, including service experience topics and service efficiency topics.

- Conduct in-depth analyses with the objective of enhancing service experience and optimizing service efficiency to contribute to our business objectives. For instance, we can generate recommendations for improving service experience, considering factors like product features, solutions (compensation plans, etc.), and service processes. We can also optimize overall service efficiency by analyzing strategies such as agent empowerment tools, agent scheduling, and appointment callbacks. We aim to refine plan settings.

- Identify service anomalies based on user interaction patterns to minimize the occurrence of public sentiment issues. Identify critical signals to aid in the detection of bugs and user experience related issues.

- Clearly assess the impact of our services on business value. Explore the effects on repurchase and customer retention from both user and issue-related perspectives. Define service priorities and enhance service ROI.

Qualifications:

- Bachelor's degree with a background in Math, Economics, Computer Science, Statistics, or other quantitative fields;

- 5 years experience of Data Analytics.

- Expert experience pulling large and complex data using SQL and writing data pipelines.

- Experience with a data visualization tool (e.g. Tableau);

Prefer to Have:

- Experience doing quantitative analysis;

- Development experience in at least one scripting language (Python,etc.);

- Excellent verbal and written English communication skills;

- Experience with large data sets and distributed computing (Hive/Hadoop).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

Pre-Sales Engineer

Working Day: Mon to Fri

Working Hours: 9am – 6pm

Location: Toa Payoh

Salary: $3700 - $5500

Responsibilities:

Pre-sales Technical Support

• Support sales team on technical queries during sales pitch meetings or pre-sales technical discussions.
• Provide technical support to marketing team during exhibitions and marketing events.
• Support sales & marketing during demonstration of how the solution can meet needs of prospective clients.
• Supports sales team’s engagement with clients to assess technical requirements and business challenges.
• Undertake other ad-hoc task as required.

Pre-sales Proposal Generation & Validation

• Ensure that complete proposal request package is received from sales/account managers.
• Collaborate with engineering & solution designer to generate proposal.
• Follow up with sales team on the update for each proposal submission.
• Follow up with proposal revisions when requested by potential client.
• Conduct thorough pre-sales site surveys to gather relevant information for proposal validation and cost planning.
• Collaborate with the sales & project team to generate Bills of Materials (BOM)from proposal drawings and estimate cost of deployment.
• Collaborate with sales and client to design proof-of-concept installation to validate effectiveness of proposed solution.

Product Knowledge and Demand Transfer

• Train sales team on technical aspect of solution to ensure internal alignment and improve efficiency of communication with client.
• Ensure alignment with technical capabilities of engineering team to tailor/customize solution to meet client’s needs.

Requirements:

• Bachelor’s degree in mechanical engineering is required.
• Strong knowledge of mechanical engineering principles, specifical y thermodynamics & fluid mechanics an added advantage.
• Prior experience in customer relationship management and solution presentation or demonstration.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Understand AML, Compliance and regulatory controls in each dept and requirements of applicable regulations and policies
• Assist to create quality assurance programs in line with Compliance and AML action plans and internal policies
• Review and update QA programs periodically and upon changes to laws and policies
• Execute the QA program and report on the results, highlighting actual/potential breaches, areas of weakness and making recommendations for improvements where applicable
• Follow up on QA recommendations, working closely with Compliance and AML teams and other depts
• Oher tasks as assigned by Team or Dept Head

Requirements :

• Degree or Diploma
• Professional certification such as CAMS or ICT
• At least 2 years experience in a QA or audit function in a bank or financial institution focusing on AML and compliance.
• Must have an eye for detail and an analytical mind and willing to be hands on.
• Good working knowledge of AML and corporate compliance requirements.
• Proficient in Microsoft Excel and some experience in dashboard creation

Monday to Friday: 8:00 am to 5:00 pm

Location: Sembawang

Salary: Up to $2,300 Immediate Start until 31 December 2024 (Renewable)

Job Responsibilities:

• Support daily operations and administrative tasks, such as updating the school organization chart and managing the loaning of Information and communications technology (ICT) equipment.
• Assist in conducting ICT inventory checks and liaising with vendors for equipment repairs and maintenance.
• Capture photos during school and outdoor events, and update various social media platforms like Facebook. Maintain archives of event photos and videos.
• Provide assistance in services such as creating surveys using Google Forms and collating data from users.
• Undertake any other ad hoc tasks as assigned.

Requirements:

• Preferably possess a minimum of either a Higher Nitec or GCE O Level certificate.
• Ideally have at least 2 years of working experience.
• Basic knowledge of IT devices is essential. Proficiency in using Microsoft Suite products, including Word and Excel.
• Strong interest in technology is recommended, as the role often involves working with various ICT tools and systems.
• Ability to work well in both team environments and independently, especially in a fast-paced setting.

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Deliver both pre and post-technical assistance to customers regarding their vision needs.
• Offer comprehensive technical support to address customer inquiries and concerns.
• Conduct on-site services to ensure optimal customer satisfaction.
• Assess and qualify new products for effective integration and performance.

Requirements
• Profound grasp of camera, lens, and optical systems.
• At least 3 years of hands-on experience in machine vision applications.
• Willingness and ability to travel on short notice.
• Diploma or Degree in Electrical or Optics Engineering.
• Prior experience in AOI (Automated Optical Inspection) is highly valued.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

IT Support Specialist - Hospitality & Retail

About Us:

BYD by 1826 is at the forefront of delivering exceptional experiences in the hospitality and automotive retail industries, boasting a collection of premium restaurants and BYD showrooms. Our mission is to enhance operational efficiency and customer satisfaction through cutting-edge technology. We are seeking an IT Support Specialist who will ensure our technological infrastructure robustly supports and enhances our diverse operations.

Key Responsibilities:

• IT Support: Provide comprehensive IT support across our restaurants and car showrooms, addressing both onsite and offsite queries to ensure uninterrupted business operations.
• Software Management: Conduct maintenance of existing and new web-based applications used by the business, ensuring optimal operation, and swiftly addressing any issues that arise.
• Software Implementation: Lead the introduction and integration of new software solutions, guaranteeing smooth transitions and minimal operational disruptions.
• Application Testing & Bug Reporting: Work alongside our software development team to test applications, identify bugs, and document reproducible steps for quick resolution.
• Software Research & Proposal: Research and propose new software solutions that meet our evolving business needs, evaluating their potential impact and outlining implementation strategies.
• Documentation & Training: Create detailed documentation for all software deployments and conduct on-site training sessions for staff, empowering them to utilise new software effectively.
• Collaboration with External Parties: Communicate and work closely with contractors, third-party service providers, and vendors to ensure seamless service delivery and project execution.
• Travel Requirements: Be prepared to travel to various venues as needed, providing direct IT support, leading projects, and ensuring consistent IT service quality across all operations.
• On-Call Support: Be available on an on-call basis after hours to address urgent IT support needs from any of our outlets. Overtime pay will be provided if urgent support is required beyond the regular schedule, ensuring critical systems remain operational at all times.

Requirements:

• A Degree/Diploma in IT or an equivalent field, with at least 2 years of work experience in IT support, focusing on web applications and cloud technologies.
• Expertise in diagnosing and resolving hardware and network issues.
• Ability to evaluate software solutions and understand complex business needs.
• Strong communication skills, capable of breaking down technical information for non-technical audiences.
• Proactive and independent, capable of managing the IT needs of a multifaceted business.
• Experience collaborating with contractors and third-party service providers.

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reasons people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This People’s first culture attracts the brightest talent in the market. If that includes you, please get in touch with us.

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.

Howden has grown significantly in Asia in recent years; it is now a top broker of choice in Singapore. Financial Lines has always been a core specialism in the Group and has been growing fast with the many talents joining us in Singapore and globally. This is an exciting time to be part of a fast-growing team.

Our Financial lines team handle key products such as Professional Indemnity, D&O, Commercial Crime, Cyber Insurances for clients of all industries and across the region.

Role and Responsibilities

• Support claim process from notification to claim settlement.
• Maintain proper records of all communications with stakeholders.
• Handle claims administration including registering claims on system and generate claims report in periodic basis.

Our ideal candidate will be:

• Attention to details
• Good communication skills, both verbal and written
• Ability to meet deadlines efficiently

*This role is a 3-month fixed-term contract.

Job Description

• Perform water and lavatory servicing to all types of aircraft.
• Provide and operate full ground support equipment such as ground power units, air-start, air conditioning units and Brake Cooling Unit.
• Operate Conventionally and Towbarless Airtug for Pushback and Towing on all types of aircraft.
• Performs Equipment preventative and routine inspection.
• Carry out other duties associated with aircraft water/lavatory systems and full ground support equipment.

Requirements

• Minimum Nitec/ Diploma in Engineering or equivalent
• 1-3 years of relevant working experience in aviation or related industries
• Possess LTA Class 3 driving license
• Able to perform 12 hours rotating shift work arrangement

• Execute project delivery under the guidance of project manager or related team members, including contribution in generating or enhancing project deliverables for consumption and practical use by myriad business stakeholders
• Function as a change agent in advocating / influencing change via possible means such as ideation / brainstorming workshops, change network briefing, deployment of ‘tips & tricks’ materials, amongst others
• Drive change enablement activities, including but not limited to change communications, training / learning and change adoption. These may involve design and development of communications and training materials, as well as change survey / pulse checks to be implemented across business units (BUs)
• Perform qualitative and/or quantitative analysis of survey results from data sources including focus groups, interviews or end user surveys and developing presentation-ready materials for senior stakeholders
• Conduct analysis and synthesize disparate data sets for consolidation for preparation of key forums such as management meetings, Steering Committee meetings
• Execute meaningful stakeholder engagement via several channels and formats including functional / country deep-dives, business alignment meetings, in order to ensure change buy-in and leadership commitment
• Directly contribute to Go-Live and/or post Go-Live activities including preparation, execution or deployment of Go-Live readiness activities, monitoring adoption / business cadence, embedding project deliverables into new ways of working across BUs
• Diligently perform review or sanity checks of project deliverables or related materials, especially those requiring cross-functional collaboration, for internal customer-facing forums
• Conduct internal ‘brown bag’ or sharing session to cross pollinate or exchange ideas across teams
• As a project analyst or consultant, perform advisory duties to target audiences as needed by the project
• Collate input from various parties (e.g. project managers) and generate / update bank-wide dashboard view for project status reporting

Job Requirements

• Minimum Bachelor’s Degree
• Minimum 1 year of working experience in Project/Workstream Management/Execution/Change Management
• Proficient in written and spoken English
• Basic to Intermediate skills in MS Applications including MS Excel, Powerpoint etc.
• Basic to Intermediate skills in designing communications or training / learning materials for bank-wide usage
• Basic to Intermediate skills in conducting research and analysis
• Base-level skills or exposure in storytelling in different scenarios or formats (this can be in the form of putting a presentation deck together or presenting to target audience of different sizes)
• Ability to carry out critical analysis of business / organizational issues
• Keen eye for detail and meticulous in creating, editing and reviewing content of different types
• Legal experience with respect to the financial services sector is a bonus but not mandatory
• Comfortable to operate in a matrixed, diverse international organization
• Willing to collaborate with different individuals and teams towards achieving shared objectives or goals
• Willing to fully comply with bank’s and team’s policies and procedures / regulations
• Keen interest in making an impact on the organization and its people via the deployment of transformation initiatives
• Keen interest in learning about / gaining experience in project implementation and change management as part of transformation initiatives being undertaken by the bank

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10064361

Business Support Secretary

• Salary : $2,400 – $3,000 (Depends on experience)
• Working Days: Monday - Friday 8.15am-5.30pm
• Location: Gul Circle (Transport provided at Lakeside & Boon Lay MRT station)

Job Responsibilities

Sales Operation Support

• Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents
• Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing
• Consolidate and update of Sales Forecast & Sales Summary
• Assists the Business Support team in Procurement coordination
• Liaise with Suppliers on printing of product labels, leaflets & other packaging materials
• Liaise with Regional offices for Sales/Marketing related matters
• Liaise with various department to fulfil customers’ orders

Marketing

• Coordinate on exhibition held at local/overseas
• Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

Administration / Secretary Duties

• Attending to visitors and setting up of meetings
• Travel arrangement on Hotel & flight booking, Visa application and submission
• Double-Tax Deduction submission to IE Singapore
• Distribution of mails to Directors
• Provide Secretarial duties to Directors
• Handling telephone enquiries & other ad-hoc related duties
• Manage domain email

Job Requirements

• Diploma or equivalent
• Certificate in all or either Microsoft Excel, Microsoft Word and Microsoft Power Point
• Minimum 1-2years’ experience in sales administration and coordination will be added advantage
• Past working experience in a secretary role is an advantage

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Support users encountering challenges with operating systems such as Windows 10 and 11, along with software applications like Microsoft 365.
• To ensure reliable performance, manage and monitor the utilization of both wired and wireless networks.

Requirements:

• Diploma in IT or equivalent
• At least 2 years of experience in using Windows 10 and Windows 11.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Responsibilities:

• Basic data entry (SAP system)
• Picking, packing, stock taking and inventory management
• Organizing and maintaining the store
• Issuing/Receiving aircraft spare parts and tools

Job Requirements:

• Minimum 'O' Level with 1 - 2 years experience in warehouse / logistics
• Must be comfortable to perform rotating shift-work
• Basic computer skill required
• Experience in SAP will be highly advantage
• Class 3 /Forklift driving license will be an advantage

Job Responsibilities:

• Prepare work packages and ensure spare availability prior to work commencement.
• Prepare work packages and provide support to technical crew.
• Liaise with technical crew and various departments to ensure smooth and timely completion of planned tasks.
• Perform data input and analysis.
• Plan and track monthly programs for completion.
• Answer customer queries.
• Any other duties required

Job Requirements:

• Minimum Higher Nitec / Diploma holder in Engineering/Automotive/Aerospace/Transport/Business
• Comfortable with 12 hours rotating shift
• Proficient in Microsoft Word, Excel and PowerPoint
• Good communication and interpersonal skills