Visa’s Asia Pacific Early Careers team is seeking an Analyst, Early Careers Talent Acquisition to join our diverse team of recruiters. The Analyst, Talent Acquisition will successfully collaborate with hiring team(s) and will play an essential role in driving overall company growth. As a part of the Global Talent Acquisition team, you are on the front line of attracting industry talent that will impact the greater global organization. This role will perform full life-cycle recruiting, while being a strategic partner in support of Visa’s business functions.
 

Candidates should be a seasoned recruiting professional capable of leading full-cycle recruiting efforts for intern and New College Graduate roles for a wide range of Visa business units and locations. Candidates are encouraged to be consultative with an ability to align TA delivery with HR and business strategy and needs.

The individual will own, drive and deliver as well as collaborate on regional or global projects and initiatives that impact Talent Acquisition and HR quality and delivery. This position will report into the Asia Pacific Head of Early Careers and collaborate with teammates across the recruiting and programs functions. The role will partner with HR Business Partners and leadership teams on all talent acquisition related activity.
 

• Serves as a trusted talent acquisition partner by advising hiring team on talent demand, industry trends, and market intelligence forecast for talent in the development of staffing strategies.

• Implement impactful recruitment campaigns to attract and select the very best talent with a focus on candidate experience – including management of the recruitment process from resume screen to offer close.

• Host successful strategy meetings with hiring team(s).

• Partners successfully with cross-functional teams to include, but not limited to our Coordinating, Onboarding, DE&I, and Compensation teams.

• Attracts top industry talent into the organization while acting as a Visa’s culture ambassador.

• Source and screen applicants to provide a selection of qualified talent to the hiring team, as well as manage candidate dispositioning and regular requisition maintenance.

• Continuous interaction with hiring teams and candidates to ensure a seamless candidate experience.

• Drives best-in-class recruitment process to help achieve key hiring metrics.

• Administers and executes candidate onboarding process.

• Participates in special projects as assigned, such as review and propose social media strategies, data management and analytics, branding, and the internship program.

• Prioritize multiple functions, tasks and manage time efficiently in a fast paced, changing work environment.

• Able to work in a hybrid work environment.

• Various after-hours commitment to campus events, Early Careers program events and/or team events required: 10-15% of the time.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.  

We are disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

Role:

ServiceNow is seeking highly motivated and professional individuals to join our team and play a critical role in delivering world-class customer satisfaction.  In the role of Support Account Manager (SAM), you will be a member of a highly skilled team focused on a select set of high profile, strategic customers whilst delivering high quality service. Additionally, you will be responsible for driving cross-functional teams to ensure customer issues are clearly identified and resolved effectively.   

As a SAM, you will coordinate a high-touch support experience for our largest and more strategic customers.  The SAM will be delivering both proactive and reactive services and act as a central point of contact for all support related activities.  Working as a ServiceNow and a customer advocate, the SAM helps coordinate activities to ensure timely resolution of customer cases and problems.  A SAM provides regular communications by conducting service reviews, providing operational summaries, and driving status updates on all open high-priority cases.  A SAM should be comfortable presenting to all levels, including C-Level stakeholders.     

What you get to do in this role:  

• Use industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events for customers.
• Deeply understand the customer’s business strategies, challenges, and IT landscape.  Possess the ability to deliver business value by aligning ServiceNow solutions to address the customer’s short and long-term support needs.
• Understand and explain ServiceNow application, features, and benefits as it relates to customer needs.
• Offer exceptional customer service, including maintaining customer relationships and ensuring ServiceNow’s reputation is protected.
• Partnering with the customers assigned counterpart on a frequent cadence with the intention of continually moving the relationship forward.
• Ability to maintain credibility and trust through action and responsiveness within your designated customer accounts.
• Drive regular scheduled customer conference calls and customer meetings to ensure the continual flow of information with timely updates on all open cases, changes, problems, and on-going projects.
• Facilitate summary status reports, including monthly performance reviews and quarterly service reviews.
• Act as the mediator between customers and ServiceNow with reference to mandatory upgrades, patches, and security requirements.
• Manage, document and report on performance against service level agreements (SLA's) and where SLA’s are not being met document and oversee an action plan that will result in meeting and exceeding those commitments routinely.
• Drive continual improvement for the customer and their environment through trend analysis and partnering with the internal account team to be a champion of change.
• Review open cases, problems and changes communicating aligned priorities to assigned ServiceNow teams to ensure a timely response and resolution.
• Act as an escalation point for customer impacting business critical issues.

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.

• Perform impact analysis of enhancement requests on existing processes.

• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.

• Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.

• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.

• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.

• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.

• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

• Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.

• Prior experience in implementing or managing an ALM Risk System would be an advantage.

• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.

• Knowledge of machine learning and AI usage would be useful.

• Strong inter-personal, communication, presentation, analytical and problem-solving skills

• Proficient in SQL and Excel

Contact Center Support (Contract)

Job Description & Requirements

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

My client is a renowned Bank in Singapore and am on the lookout for Contact Center Support (Contract).

Skillset & Roles/Responsibilities:

Up to 9 years of IT experience with a minimum of 5 years focused on Channels and Payment applications within the banking/financial services sector.

Prior knowledge of G3 and SWIFTalliance is preferred.

Proficient understanding of 3-tier architecture applications to effectively: Provide L2 support, demonstrating comprehension of application architecture and interfaces to upstream/downstream systems.

Facilitate day-to-day IT operations, including resolution of production issues by analyzing user-raised or system-reported issues. Conduct impact analysis and propose workaround solutions for service recovery.

Specify monitoring requirements and proactively identify system abnormalities to prevent potential issues.

Perform application capacity planning and execute performance tuning measures.

Participate in and conduct regular disaster recovery simulations/live exercises.

Demonstrate excellent interpersonal skills, capable of effective communication with various internal IT teams, Business Units/Operations, and external vendors.

Must-Have Primary Skills:

Technical Architecture: Operating Systems (Unix/Linux/Windows)

Application Support: Application Monitoring (L1/L2 Support)

5+ Years Experience

Core Skills:

Operating Systems: Unix/Linux/Windows

Databases: MS SQL, Oracle, PostgreSQL

Application Server: WebLogic, WebSphere

Middleware: MQ, Kafka, CD/SSH, JBOSS

Programming Languages: Java, C++, Shell Scripting, PL/SQL.

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

My Client is a leading stable firm in Singapore.

POSITION OVERVIEW: Oracle HR Support Engineer (1-Year Contract - 12 Days Annual Leave)

As an Oracle HR Support Engineer, your responsibilities include the technical upkeep and support of the Oracle Human Resources Management System (HRMS). You will provide ongoing support for essential applications such as Core HR, Self Service HR, Leave Management, Talent Management, Compensation Modules, and other ERP financial modules. Your duties involve ensuring system availability, optimizing application performance, and contributing expertise to business requirement assessments. Additionally, you'll review technical and functional solutions, address queries from various business units, and provide regular updates on production status and issue resolutions.

Moreover, you'll support diverse jurisdictions spanning SG, MY, CN, and international locations, actively participate in Disaster Recovery and Business Continuity exercises, and offer on-call assistance as required, including weekends and after-hours. Your role emphasizes a commitment to quality and proactive measures to achieve error-free operations. You'll also play a pivotal role in supporting system deployments and upgrades across different environments.

Skillset:

• Proficiency in Oracle EBS Core HR, Self Service HR, Absence Management, Approval Management Engine, Talent Management, and Compensation Modules.
• Strong command of Unix/Linux, Oracle PL/SQL, WebLogic, Java J2EE, and Oracle SSO.
• Expertise in SQL, with hands-on experience supporting software/platform/database upgrades.
• Demonstrated experience in facilitating system deployments across various testing and production environments, encompassing SIT, UAT, PROD, and DR, with a solid understanding of DevOps methodologies.

Must-Have Primary Skill: Business Analysis-Data Analysis-Oracle

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060

Roles & Responsibilities:

• Collaborate with Business Stakeholders to identify and suggest new systems and improvements to align with the strategic and operational objectives of the business units.
• Serve as a Finance business partner, closely engaging with Finance to address new business needs, requirements, and inquiries, and oversee the Finance project portfolio.
• Conduct thorough requirements gathering and analysis, documenting Business Requirements and engaging in configurations and setup tasks as necessary.
• Take ownership of project delivery, encompassing initiation, planning, execution, monitoring & controlling, and closing stages. This includes managing resources, stakeholders, timelines, costs, risks, scope, quality, and communications with project sponsors, business users, vendors, and team members.
• Strategize and coordinate end-user testing and training for system enhancements and implementations.
• Deliver status reports and provide project updates to Project Stakeholders, including Senior Management.
• Lead or participate in the data analytics journey, collaborating closely with the business to identify opportunities for leveraging data insights and foresights. Offer guidance and input on data extraction within various Finance systems and contribute to data governance and security discussions.
• Supervise the resolution of Finance-related issues by monitoring the performance of Level 2 support vendors.
• Facilitate access rights requests and reviews for Finance modules.
• Engage in Disaster Recovery exercises, Audits, and other Business As Usual activities as required.

REQUIREMENTS:

• Possession of a Computer Science/Information Technology degree or an Accountancy degree coupled with qualifications in Computer Science/Information Technology.
• Proficiency demonstrated through involvement in at least 3 complete SAP implementation cycles within SAP FICO modules, particularly in areas such as Controlling (e.g., Profitability Analysis and product costing), with understanding of integration with Sales & Distribution, Materials Management, and Production Planning modules. Alternatively, a minimum of 5 years' experience in supporting large Finance department IT systems or in Financial Planning and Analysis and Financial Consolidation systems.
• Exceptional organizational skills enabling management of multiple concurrent projects or tasks.
• Ability to effectively influence and lead diverse stakeholders and vendors.
• Established history of success in project management, as well as user and vendor management.
• Strong aptitude in business and requirements analysis, along with excellent verbal and written communication abilities, capable of articulating IT solutions to both technical and non-technical audiences.
• Proficient in working both independently and collaboratively within a team setting.
• Adaptability to changing circumstances and environments, particularly in fast-paced contexts.
• Open-mindedness and proficiency in configuration and setup tasks when necessary.

Please contact Devin Eng at [email protected] for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1980261

Only successful candidates will be notified.

Channel Payment Application Support

Skillset & Roles/Responsibilities

• Up to 9 years of IT experience & 5+ Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred.
• Possess good knowledge on 3 tiers-architecture application to provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
• Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for service recovery.
• Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
• Be able to conduct application capacity planning and perform performance tuning.
• Be able to participate/conduct regular DR simulation/live DR exercise.
• Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.

Interested applicants, please email your CV in Microsoft Words format to Febrianto, email: [email protected]. Your interest will be treated in strict confidence.

Company Reg No.: 201131609D | License No.: 11C4684 | Febrianto

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

Passionate about delivering an awesome customer experience? Want to be a part of one of a company that strives to align your passions and purpose with our mission?

We are looking for an enthusiastic and team-oriented Billing Support Analyst to join the APAC Billing Support team in Singapore. You will be engaging with a talented and fast-moving group of sales representatives and other internal stakeholders daily in support of the order-to-cash cycle for all of our business lines. Beyond effectively resolving and escalating issues, you will also be the face of LinkedIn to our customers and are entrusted to delight them and add value through your interactions.

Responsibilities:

• Provide exceptional billing and invoicing support to LinkedIn customers and internal requesters leveraging email, chat support and occasionally, virtual calls.
• Work within a queue-support model, prioritizing and resolving time-sensitive issues with a high degree of precision and accountability.
• Ensure deliverables are met as per defined KPI performance targets such as case productivity, time in queue, customer satisfaction scores and quality of customer experience.
• Process amendments on customer accounts, contracts and invoices in a timely and accurate manner, in compliance with internal processes.
• Handle complex and urgent issues timely and sensitively, escalating issues with urgency as needed and collaborating with management to drive to resolution.
• Drive and coordinate issue resolution working with cross-functional partners such as accounts receivables, account management teams, tax, legal and other internal stakeholders in APAC and globally.
• Collaborate with global Billing Support teams across different regions and time zones to resolve cases effectively.
• Partner with international counterparts, ensuring alignment and efficiency of global processes.
• Demonstrate strong analytical, problem-solving and communication skills.
• Perform additional duties as required

Qualifications

Basic Qualifications:

• 2+ years of customer support experience dealing with B2B account management
• Business fluency in English and at least one of the following languages: Japanese, Mandarin, or Korean

Preferred Qualifications:

• Experience in billing support or order management in a B2B environment
• Experience with Oracle and Salesforce / Microsoft Dynamics
• Experience working in technology companies and SaaS
• Intermediate knowledge of MS Office (Outlook, Word, PowerPoint and Excel)

Suggested Skills:

• Customer Service
• Order Management
• Investigation
• Communication
• Time management

Senior Investment Analyst

Location: RAFFLES PLACE

Working days: 5 days (Mon - Fri)
Working time: 9am to 6pm
Salary: $8000 to $12000

Job Responsible:

• Analyze financial markets and industry trends, including macroeconomic environment, industry trends, and company performance.
• Conduct independent investment research, including evaluation of potential investment opportunities and modeling analysis.
• Assess the risk and return of investment portfolios and provide corresponding investment recommendations.
• Monitor the performance of investment portfolios and adjust investment strategies in response to market changes.
• Collaborate closely with other investment team members and management to develop and execute investment strategies.
• Participate in internal and external investment decision-making meetings and provide professional investment advice and reports to management

Requirement:

• Master's degree preferred in finance/ statistics/ economics or related fields.
• Minimum 4- 8 years of relevant experience as a buy-side research analyst preferably with a verifiable documented track record of strong stock picking performance, capable of independently conducting industry research projects.
• Holder of CFA and/or CPA highly preferred.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Allegis Group is the global leader in talent solutions, focused on working harder and caring more than any other provider. We'll go further to understand the needs of our people – our clients, our candidates, and our employees – and to consistently deliver on our promise of an unsurpassed quality experience. That's the Allegis Group difference, and it's consistent across every Allegis Group brand. We exist to create significant opportunities for people – the employees and the leaders – that, day by day, shape our world.

The Human Resource (HR) Analyst will collect, compile, and analyze HR data, metrics, and statistics, and apply this data to make recommendations related to recruitment, retention, and legal compliance. The HR Analyst plays a key role to leverage and optimize people data and reports to provide insights. This role is an analytical role that will enable the APAC HR Team to meet the requirements to conduct both internal, external and statutory reporting.

Responsibilities:

• Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government labour statistics, competitors’ practices, and other sources.
• The role will look at various data indicators and inputs such as employee relations, Work, Health and Safety, Visas and Immigration, Gender Reporting, People Data, Remuneration, Pay and Conditions, and ad-hoc requirements.
• Analyses data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations.
• Assist HR leads to prepares reports of data results, presenting and may be involved in explaining findings to senior leadership.
• Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics.
• Based on metrics and analysis, makes recommendations for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, to motivate and retain employees, to address staffing issues, and to maintain legal compliance.
• Ensures compliance with data privacy regulations and best practices.
• May guide and/or assist with performance, benefit, and compensation review and evaluation processes.
• A key element of the role will be administration and expertise in ensuring HR Systems are being utilized at optimal levels and supporting the HR communication ecosystem.
• The role requires proactive approach to understanding business requirements and relationship building and partnering with the HR team to deliver on key priorities, projects and BAU elements.
• Performs other duties as assigned.

Requirements:

• Bachelor’s degree in human resources, business administration or statistics.
• Professional certification in data analytics will be an added advantage.
• Minimum 3 years of relevant experience
• Experience in People systems administration, data analysis, and reporting.
• Proficient in working with HR systems, such as PeopleSoft or similar platforms is highly desirable.
• Strong interpersonal skills as relationship building are key.
• Strong in MS excel and data visualization tools (e.g. Power BI).
• Familiarity with statistical analysis techniques and people analytics methodologies.
• Strong analytical skills with the ability to collect, analyze, and interpret complex data sets.
• Strong critical thinking skills is essential.
• Ability to “connect the dots”.
• Understanding of People processes and practices, including talent acquisition, retention, performance management, compensation, and employee engagement.

• Recent experience in working with Java J2EE applications.
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus.
• Exposure to banking industry is a plus.
• Dynamic individual with thirst to learn.
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work.
• Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome.
• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with commitment.

Working hours –

Kindly take note of the following details for shift work :

Transport allowance - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing:

1. Morning shift 6am to 3pm
2. General shift 9am to 6pm.
3. Afternoon shift 2pm to 11pm
4. Night shift 10pm to 7am.

Need to support including night shift, weekends, and public holidays

Job Description

• Assist to document the detailed requirements in line with bank standards
• Understand existing technology landscape with a view to delivering seamless integration
• Ability to think out-of-the-box, engage with stakeholders to streamline system and operational processing.
• Work with various operational teams to establish new procedures as needful
• Work under the supervision of senior FBB, the SAs and Architects to ensure full understanding of BRD is conveyed
• Perform requirement traceability matrix against BRD and FSD
• Review and confirmed list of capabilities against BRD
• Manage the change process within the analysis phase
• Review and signoff functional specs prepared by various SAs
• Review test cases with SIT testers
• Provide support for SIT/UAT
• Provide support on product incident investigation and resolution

Requirements:

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work under the supervision of senior FBA and solution architect to derive final solution
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

The role focuses on SAP for Insurance application support, technical solution development, and documentation. The ideal candidate will analyze business requirements, develop system solutions, and ensure quality performance through comprehensive testing. They will also support users during User Acceptance Testing (UAT) and post-implementation, provide production support, and collaborate with stakeholders to address issues effectively.

• Provide application production support within the service level agreement established.
• Engage in the technical development of solutions, including the creation of technical documentation, application documentation, and user guides.
• Analyze business requirements to deliver suitable system solutions.
• Conduct System Integration and User Acceptance Testing, and document the test results.
• Perform root cause analysis for incidents and implement corrective actions.
• Execute functional analysis and code programs in accordance with SAP coding standards.
• Provide user support during UAT and post-implementation.

• A degree in Computer Science or a related field.
• General Insurance knowledge is preferred.

• A minimum of 5 years' experience in ABAP application development and a willingness to expand technical skills.
• Experience with the SAP for Insurance suite (e.g., FS-PM, FS-CM, FS-RI, FS-ICM, FS-CD, FS-BP).
• Proficiency in OOABAP, ABAP programming, Data Dictionary Objects, and RICEFW development, as well as Smart Forms, Scripts, BAPI, and BADI implementation.
• Experience with PI/PO, background services, portal integration, SAP Web services, and SQL databases.
• Understanding of IFBC configuration and PBT/BDT framework, TMF model, and FPP framework.
• Functional and technical knowledge of SAP for Insurance modules integration.
• Strong analytical and debugging skills with the ability to work independently.
• Excellent communication and interpersonal skills, proficiency in English, and a strong team player attitude.

• Coordinate with Company logistics activities and oversee business plans at the regional level.
• Lead the Logistics and Landing Storage and Delivery (LSD) function and participate in the strategic planning of logistics solutions.
• Promote Asia-Pacific standard process and strategy of Supply Chain within NSC/Factory
• Analyze logistics costs and (KPIs) for guiding to actions for achieving target.

Requirements:

• Diploma in Logistics or equivalent
• At least 3 years of experience in Freight Forwarding, Logistics or Shipping industry.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Candidate must possess at least Nitec/Higher Nitec in any field
• IT Savy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment

Details:

• On Job Training Provided

• Eligible candidate may be sponsored for:

1. Diploma in Info-Communication under reputed Polytechnic

2. Internationally recognized IT Certificates in Deskside, Network and Security

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

Key Responsibilities:

• Process mandatory and voluntary corporate actions distributions accurately and on a timely basis (e.g. dividends, scrip/currency elections, REITs distributions, interest/redemption
• Process corporate action events in an accurate, timely and consistent manner, in accordance with departmental procedures and to the agreed service level
• Manage internal and external stakeholders on corporate action issues
• Adhere to documented procedures, control guidelines and compliance framework
• Attend to reconciliation breaks in accounts on a daily basis
• Ensure that all queries are attended to and investigated promptly
• Support change by assisting in devising and implementing improved processes
• Participate in project initiatives and taking up ad hoc tasks as required
• Manage operational risk associated within the processes

To succeed in this business control management environment, you will need to have the ability to work as a team player. The successful Corporate Actions Analyst (12 months contract) will need to have the ability to work effectively and co-operatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Corporate actions experience
• Ability to prioritise heavy workloads and work efficiently in dynamic environment to meet deadlines
• Strong PC skills, particularly Excel, PowerPoint
• Strong communication skills
• Strategic thinker
• Good organisational skills

This is a leading global top-tier financial institution and is progressively expanding and growing its business on a global scale. This organisation offers employees the opportunity to enhance their experience across the business function and across multiple business lines.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Corporate Actions Analyst job.

Apply now to learn more.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Description Summary

Sales Coverage Support is responsible for supporting the sales team in their client facing activities. Work includes:

• Working with the Sales team to clarify the support required
• Determining the most effective deployment of the Sales Support Analysts (prioritization)
• Supporting in the resolution of complex issues and direct the handling of client support interactions
• Ensuring adherence to applicable internal policies and external legal/regulatory frameworks
• Partnering with sales coverage team, origination, trading, client services, operations staff and with other business areas to both gather information and direct client enquiries

Job Description

• Support APAC Fixed Income and Currencies (“FIC”) front office engagement in all KYC and Client Perimeter matters to ensure compliance with stipulated regular review deadlines.
• Involved in the management of APAC FIC’s Client Perimeter, as well as the coordination of FIC’s involvement in regional projects.
• Partake in global initiatives as part of the broader Global FIC ACO Team.

Your key responsibilities include but not limited to:

• Support FIC Front Office on matters pertaining to KYC across new client onboarding, product extension / reactivation and regular review
• Work closely with FIC sales / traders and KYC Ops to facilitate reviews of FIC’s client regular review population and resolving issues and bottlenecks
• Facilitate the review of FIC’s Client Perimeter, periodically reviewing client accounts that do not meet activity thresholds and support the bank’s ongoing effort to keep our client perimeter lean
• Adapt to the needs of the business as and when it arises e.g. BAU issues, urgent client onboarding
• Act as a business conduit between Front Office and our infrastructure partners (e.g. KYC ops, AFC, Compliance) to get tasks completed and resolve issues
• Feedback issues / lessons learnt / best practices from the regional to the broader Global teams and vice versa
• Escalate any issues to Manager on a timely basis

Your skills and experience:

• Good understanding of KYC requirements, specifically HK & SG Anti-Money Laundering / Anti-Financial Crime policies will be preferred
• 2 - 3 years of experience on Client onboarding, Middle Ops, Compliance, AFC or KYC risk-based role at a major global financial institution
• Good with Microsoft Office Tools is a must - Excel, Word, Powerpoint
• Good data analytical and problem solving skills

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are currently seeking a highly skilled and experienced Senior Oil Market Analyst to join our team. The successful candidate will play a critical role in analyzing and forecasting oil market trends and providing valuable insights to support our business decisions. This position requires a minimum of 5 - 8 years of relevant work experience in the oil industry.

Job Description

• Become part of the market research team and take a lead role in conducting oil market research and analysis.
• Work closely with team members and front desk traders to provide strategic and analytical input to the company.
• Construct and maintain databases for key oil statistics, derive key trends, and convert these observations into insightful notes.
• Utilize statistical models and data analysis techniques to forecast oil market movements and identify potential risks and opportunities.
• Stay updated with industry news, publications, and research reports to maintain a deep understanding of the oil market landscape.
• Prepare analytical reports in a timely, relevant, and thought-provoking manner.
• Think creatively and lead the team to carry out independent research as well as work on ad-hoc projects.
• Any ad-hoc duties assigned by the Superior / Management.

Requirements

• Bachelor's degree in Economics, Mathematical Science, Computer Science, Engineering, Business, or a related field.
• Minimum of 5 - 8 years of experience as an Oil Market Analyst or in a similar role within the oil industry.
• Strong knowledge of global oil markets, including supply and demand dynamics, pricing mechanisms, and geopolitical factors.
• Proficient in utilizing statistical analysis tools, data visualization software, and Excel for conducting market analysis.
• Excellent analytical skills with the ability to interpret complex data and draw meaningful insights.
• Strong communication skills, both written and verbal, to effectively present analysis findings to various stakeholders.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• Fluency in English and Chinese is required for composing reports in both languages - English and Chinese.

We offer competitive compensation packages and a stimulating work environment that encourages professional growth and development. If you meet the qualifications and are passionate about the oil market, we encourage you to submit your job application.

Responsibilities

* Support the development and growth of personal lines of business to meet department’s plans

* Maintain and deepen relationships with existing clients and partners for business growth and retention

* Ensure a high level of customer satisfaction and customer experience

* Support and contribute to new product development, product innovations and market research

* Liaise and collaborate with internal stakeholders to ensure effective execution of plans with clients and partners

* Ensures business handled is in line with the Company’s underwriting guidelines, credit control and service standards

* Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role

* Undertake any other duties as may be assigned

QUALIFICATIONS:

* At least 3 years of relevant working experience in partnership development, marketing, or distribution of insurance, banking, financial services

* Experience in managing insurance programs, affinity products or service programs

* Tertiary / Diploma qualification

* Certificate in General Insurance (BCP/PGI/CGI) and Cert HI

* Advanced digital acumen / literacy

Location: Marine One

Duration: Contract until end of year Dec 2024 -

Responsibilities:

• Work closely with various teams within treasury department to gather global business requirement
• Manage and lead internal workshops with SMEs for product knowledge and operational workflows
• Propose/harmonise and streamline workflow and system framework for treasury
• Document and maintain the procedure manuals and proves maps.
• Participate in functional specifications and UI design
• Follow up on outstanding issues to ensure project stay within scope and timeline
• Produce regular status report and metric to measure project’s progress
• Design data migration template and exit criteria to facilitate treasury signoff

Requirements:

• Able to work under pressure, independently and within team
• Analytical and exercise critical thinking
• Good communication and stakeholder management skills
• Knowledge of treasury products, management system, Temenos T24, Front Arena is advantageous
• Knowledge of process maps tools e.g. ARIS, VISIO is advantageous

Email: [email protected]

** This Singapore-based position is opened to Singaporeans only.

Junior Investment analyst

Location: RAFFLES PLACE

Working days: 5 days (Mon - Fri)
Working time: 9am to 6pm
Salary: $4000 - $6500

Job Responsible:

• Track changes in macroeconomic policies, economic conditions, regulatory policies, market liquidity, and other factors, analyze and uncover market trends and potential impacts.
• Able to deeply study the fundamentals of the covered industries through big data tools to assist in the construction of target industries worth investing in.
• Real-time tracking of industry development trends and business dynamics of leading companies, timely communication, and reporting
• Create financial models and use big data tools to conduct in-depth research on the fundamental aspects of the covered industries, assist in constructing investment-worthy sectors.
• Build extensive industry connections, exchange industry research findings with investment banks, securities firms, and other institutions, discuss hot topics, with the aim of forming investment recommendations.

Requirement:

• University degree or above in finance/ statistics/ economics or related fields.
• Minimum 2-3 years of relevant experience as a buy-side research analyst preferably with a verifiable documented track record of strong stock picking performance, capable of independently conducting industry research projects.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

If you desire to be part of something special, to be part of a successful and winning team, read on. We are looking forward to Software Support Engineer in Eaton Electrical based in Singapore.

Job Summary

The primary responsibilities of this position include providing technical escalation support and timely solutions to external and internal Customers for Eaton's Brightlayer software platform (DCIM, EPMS) .

This role will also provide onsite Field Service software technical support and deployment within EA Region.

This person is responsible to develop and build technical expertise among Field Service Engineers for our software offerings service business. He/She will take the lead, in consultation with Factory R&D team to build our field services teams with right competencies and improve our customer experience. Additionally, they will help in the planning, project management, deployment and installation of Eaton’s software portfolio, namely DCIM, EPMS and our Cybersecurity offerings.

Your essential responsibilities:

· Works closely with Software Sales Team and execution of escalation procedures via phone calls and emails, including after office hours in support of escalations; Escalations are primarily refer as “post-sales technical support” including, but not limited to, DCIM software, EPMS software, firmware (where applicable) and other Eaton related equipment where the software is a core component.

· Assists the Software Project Managers and takes the technical lead on software installation and deployments, documents all aspects as necessary and publishes on Share Point / Eaton Technical Web/ Service Bulletin for companywide reference.

· Identifies opportunities for improvement of field procedures, and feedback/correction on related service manual content.

· Assists all countries in EA Region to review service procedures include installation and deployment / rework preparedness, execution and knowledge transfer of all issues/resolutions that are encountered for a predetermined time production period.

· Assumes role as the point of escalation for Software support, EA Region via phone or e-mail on emergency call from Eaton Level 1 Software Support team

· Develops and coordinates site testing plans for issues escalated to identifying root cause of problems.

· Participates in troubleshooting, escalation and technical conference calls where data analysis and action plan development are required.

· Participates in the delivery of field services within EA Countries, approximately 20% the time in supporting and mentoring Customer Service Engineers

· Assumes the role of technical leader during field escalations of service calls in normal business hours and after office on call basis.

· Assumes the role of “Standby On Call” when alert or pre-warning for an immediate response on evening and weekend technical support escalation calls where technical service is required. This include responsibility to on-site field service support for critical installed base in Singapore and execute fast recovery for key account customers when complexity fault situation is reported.

· To be committed & responsible for Quality Management System

If you are:

· Associate degree in a technical field from an accredited school and/or 3 years of equivalent experience in an equivalent technical field.

· Minimum 4 years of software related experience

· Strong working knowledge of TCP/IP networks, basic programming languages

· Open to IT Infra experience.

· Experience with BMS related or data center operational software preferred, but not essential

· Experience with software and hardware security installations preferred, but not essential

· Experience with programing languages and Linux would be looked favourably upon

If you meet most of the criteria above, you’re the one we’re looking for. We hope to hear from you!

*We make what matters work.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day.

It’s where bold, bright professionals like you can reach your full potential - and where you can help us reach ours. Need more about Eaton? Come on in @ www.eaton.com.

What You’ll Do

• Create new and dynamic business models and come up with profitable strategies.
• Turn data into the information that’ll solve business
• problems
• Assist in setting our prices – finding the balance between giving our shareholders the greatest value and meeting the technological and business needs of our customers
• Collaborate and interact with finance Leaders, cross-functional teams, and other LIFT professionals
• Our summer internship program is 10 weeks

Who You'll Work With

Cisco’s LIFT (Leaders in Finance & Technology) Program develops future finance leaders and CFOs!

This entry level leadership development program for recent college graduates provides a breadth of accounting and finance experiences during the employee’s first 2 years of employment through 4 challenging and unique roles.

The experiences are combined with an extensive training curriculum that aligns with each 6-month assignment.

Additionally, LIFT hosts networking events with exposure to our world-class senior leadership. LIFT is a tight community of early career professionals who like to WIN TOGETHER

Who You Are

• Currently pursuing a Bachelor's degree in finance, accounting, economics, or related business field of study - Rising Seniors
• Understand business and industry trends
• Exceptional leader and contributor to teams
• Advocate for Cisco, Cisco Finance & LIFT
• Flourish in a fast-paced, changing environment