• With Big 4 experience added advantage
• At least 3 to 5 years of relevant experience
• Location: One North
• Salary up to $5,500 + AWS + VB

Key Responsibilities:

Financial Analysis and Reporting:

• Analyze and report monthly, quarterly, and annual financial performance (actual, forecast, budget) for institutions within the organization.
• Prepare consolidated financials for management and statutory reporting.
• Review accuracy of headcount and patient volumes in consolidated reports.
• Analyze institutions' financials and key ratios.

Budgeting and Projections:

• Assist in annual budget and projection cycles.
• Prepare projection/budget assumptions, templates, and board papers.
• Analyze and review cost recovery ratios.

Audit and Compliance:

• Ensure compliance with Financial Reporting Standards (FRS) and finance policies for new and developing accounting matters.
• Act as the main liaison with 1FSS, site finance, and auditors regarding key accounting and audit requirements.
• Prepare and coordinate the timeline for interim and year-end audits to ensure smooth completion.
• Consolidate Group and Company financial statements for statutory reporting.
• Liaise with external auditors on audit inquiries.

Systems and Processes:

• Assist in matters related to BPC consolidation/budget system and Chart of Accounts (COA) mapping/harmonization.
• Work with MOHH, 1FSS, and other clusters to harmonize COA and ensure SAP and BPC mappings are aligned.
• Liaise with MOHH/Synapxe consultants for system setup changes and issue rectifications.
• Provide guidance to FSS-GL and institutions’ Finance on issues and submissions.

Policy Formulation:

• Formulate and update cluster finance policies to ensure they remain relevant and up-to-date.
• Provide active responses to finance policy queries raised by internal stakeholders.

Liaison and Coordination:

• Liaise with MOHH and MOH on reporting matters.
• Ensure smooth coordination and completion of the annual external audit cycle.

Support and Improvement:

• Collect and analyze data to support management’s decision-making, including tracking AR days, monitoring bad debts write-off, and productivity ratios.
• Identify and implement ways to improve productivity and cost management.

Other Duties:

• Undertake any other ad-hoc tasks as required.

Job Requirements:

Education/Training/Experience:

• A good and recognized degree in Accountancy.
• At least 3 to 5 years of relevant working experience.
• Prior experience in external audit and financial consolidation.
• Proficiency in Microsoft Word, Excel, and PowerPoint; knowledge of SAP and BPC is an added advantage.

Personal Attributes:

• Analytical and inquisitive mindset.
• Highly motivated and independent, with strong team-playing capabilities.
• Excellent interpersonal and communication skills.
• Fluent in written communication.
• Organized with the ability to deliver high-quality work within tight deadlines

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

We’re looking for a highly-driven and motivated Commercial Analyst for our team in Singapore. In this role you will be working with big data, testing, analyzing and building models to provide strategic insights to the business as well as comprehensive solutions.
Your primary responsibilities will revolve around collecting, analyzing, and interpreting data related to sales, customer behavior, market trends, and product performance.

If you are looking for a dynamic environment where you will be exposed to projects covering operations, marketing campaigns, product feasibility testing, commercial and finance reporting, then this may be the place for you!

About This Role:
This role will be based in Singapore and will report to the Head of Commercial Relations & Projects.

Responsibilities:
● Build strong relationships with internal stakeholders to understand business challenges and opportunities.
● Recommend solutions across the complex range of products and processes
● Manage end-to-end data projects; identify issues, gather information from various sources, analyze data, interpret patterns and trends, build models, give recommendations, and create insightful automated reports
● Review day-to-day operation processes, identify areas of improvement and make actionable recommendations based on underlying analysis
● Utilize statistical and analytical techniques to process and interpret large datasets, drawing meaningful conclusions and identifying patterns, trends and opportunities for improvement.
● Analyze customer and partner behavior patterns, purchasing habits, preferences to support customer segmentation to build on business conclusions
● Be a steward of good data practices - robust documentation, versioning, playbooking, processes, and knowledge sharing
● Automate and validate newly created reports and develop corrective actions to improve data integrity and quality
● Support ad-hoc data requests and analysis with insights and suggestions on next steps

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

Internal Code: A24071

What will you do?

• Assist in the engagement with various stakeholders to identify the requirements and business objectives for the product.
• Assist in the work with developers to ensure swift time-to-market delivery and optimal resource utilisation.
• Assist in the work with the app architect and developers to harmonise the data structure to ensure usability and consistency of data fields across various applications
• Assist in the translation of the user requirements into detailed requirements and prototypes for the product development.
• Assist in the prioritisation activities based on business and customer impact with the product owner.
• Assist to conduct product evaluation exercises to ensure that they are consistent with product line strategy.
• Assist in driving product launches, collaborating with diverse stakeholders and other members of the product management team.
• Support the execution and follow-through of the Change Management Plan.
• Assist to conduct feedback gathering exercises from end users on the grounds for the developed products and services.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Experience as a Business Analyst or in Enterprise Architecture, with expertise in Microsoft Power Platform and Microsoft Modern Workplace
• Experience in Microsoft Dynamic 365
• Strong in articulation and presentation skills
• Working experience and demonstrates proficiency in requirements gathering articulation and presentation skills
• Diploma holders and fresh graduates with positive attitude are welcome

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

Internal Code: A24067

What will you do?

• Assist in the engagement with various stakeholders to identify the requirements and business objectives for the product.
• Assist in the work with developers to ensure swift time-to-market delivery and optimal resource utilisation.
• Assist in the work with the app architect and developers to harmonise the data structure to ensure usability and consistency of data fields across various applications
• Assist in the translation of the user requirements into detailed requirements and prototypes for the product development.
• Assist in the prioritisation activities based on business and customer impact with the product owner.
• Assist to conduct product evaluation exercises to ensure that they are consistent with product line strategy.
• Assist in driving product launches, collaborating with diverse stakeholders and other members of the product management team.
• Support the execution and follow-through of the Change Management Plan.
• Assist to conduct feedback gathering exercises from end users on the grounds for the developed products and services.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Minimum of 10 years of experience as a Business Analyst or in Enterprise Architecture, with expertise in Microsoft Power Platform and Microsoft Modern Workplace.
• Demonstrates exceptional articulation and presentation skills, consistently achieves set targets.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst cum Developer

Internal Code: A24069

What will you do?

• Assist in the engagement with various stakeholders to identify the requirements and business objectives for the product.
• Assist in the work with developers to ensure swift time-to-market delivery and optimal resource utilisation.
• Assist in the work with the app architect and developers to harmonise the data structure to ensure usability and consistency of data fields across various applications
• Assist in the translation of the user requirements into detailed requirements and prototypes for the product development.
• Assist in the prioritisation activities based on business and customer impact with the product owner.
• Assist to conduct product evaluation exercises to ensure that they are consistent with product line strategy.
• Assist in driving product launches, collaborating with diverse stakeholders and other members of the product management team.
• Support the execution and follow-through of the Change Management Plan.
• Assist to conduct feedback gathering exercises from end users on the grounds for the developed products and services.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Minimum of 3 years of experience as a Business Analyst or in Enterprise Architecture, with expertise in Microsoft Power Platform and Microsoft Modern Workplace
• Demonstrates exceptional articulation and presentation skills, consistently achieves set targets.
• Experience in Microsoft Dynamic 365
• Strong in articulation and presentation skills

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior System Analyst cum Developer

Internal Code: A24068

What will you do?

• Assist in the engagement with various stakeholders to identify the requirements and business objectives for the product.
• Assist in the work with developers to ensure swift time-to-market delivery and optimal resource utilisation.
• Assist in the work with the app architect and developers to harmonise the data structure to ensure usability and consistency of data fields across various applications
• Assist in the translation of the user requirements into detailed requirements and prototypes for the product development.
• Assist in the prioritisation activities based on business and customer impact with the product owner.
• Assist to conduct product evaluation exercises to ensure that they are consistent with product line strategy.
• Assist in driving product launches, collaborating with diverse stakeholders and other members of the product management team.
• Support the execution and follow-through of the Change Management Plan.
• Assist to conduct feedback gathering exercises from end users on the grounds for the developed products and services.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Minimum of 10 years of experience as a Business Analyst or in Enterprise Architecture, with expertise in Microsoft Power Platform and Microsoft Modern Workplace.
• Demonstrates exceptional articulation and presentation skills, consistently achieves set targets.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Your mission will be to deeply understand the needs of APAC customers and help your team to focus on solving their most critical problems.

The focus of this team is to ensure that money moves in and out of Wise in the most seamless, cost-effective, convenient, and fast way for customers. The goal for you, in this role will be to focus on and impact parts of our product that will help us scale 10x as we enable core functionality for global money transfers. 

How you’ll contribute:

• Provide data drive insight to inform product decisions, from improving our onboarding flow to reduce friction using one product.
• Partner with Product Managers and other Analysts to set KPIs for the APAC team and monitor new product features impact on conversion, stickiness and engagement.
• Understand customers and the impact of our product on their lives. 
• Build conviction on high-value areas and challenge them if there are faster or more effective ways to grow the market.
• Inspire a team environment where ideas are shared and openness is valued.
• Make contributions to the wider product goals of the company to achieve our Mission: Money without borders.

This role will give you the opportunity to:

• Choose your path to impact – we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls
• Grow as a Product Analyst – Grow and inspire your team and others across Wise
• Get amazing exposure to the full breadth and depth of our product while working with a group of multi disciplinary teams of amazing, smart and dedicated product analysts, engineers, product managers, researchers, designers and many more
• The freedom to have real impact – The opportunities you’ll identify are key to Wise reaching future millions of customers and redefining how payments work internationally at scale

Business Partnering

• Business partnering and decision-making support for driving performance to achieve strategic and financial objectives
• Process Lead for strategic and annual planning, forecasting & performance management
• Drive for strong collaboration within Asia Region finance team – coach and train Asia Finance community for FPA deliverables
• Take leadership to optimize cross functional processes and collaboration to maximize impact on business, customers and teams

​​​​
Business Partner for the Alliance Cluster

• Act as key business partner to Strategic Alliance group which manages all export markets, support product launch analysis, work with commercial lead on pricing strategy to ensure sustainable profitability

Management Reporting

• Ownership of reporting suites for Santen Asia. Managing and consolidating reports in monthly /quarterly /yearly cycles. Responsible for commentary to assist commercial teams to get insight of the reporting cycles
• Implement and drive monthly financial review process at country level and champion its standardization
• Perform monthly forecast, annual budgeting, analyze data, variance analysis, consolidate commentaries for actuals and forecasts, support monthly reviews and provide valuable input for decision making
• Work across departments and countries to prepare budgets and consolidate them into one overall corporate budget
• Propose and drive cost saving initiatives to business/functions at business unit level

Project Management

• Support Head of Finance, Asia and partner with business and functional teams in projects and strategic initiatives such as new business models, system implementation
• Lead and drive ad-hoc projects, as and when assigned

Finance System Control

• Develop front-end planning and reporting platform which is sanctioned by Global Finance
• Harmonize expense line items, ensure standardization of expense reporting code between ERP, Reporting Module alignment across Asia Region + Countries + Global Finance team
• Maintain and own process of Santen Asia reporting system. Act as the key user and point of contact between corporate HQ and regions to coordinate and implement upgrades and escalations point for systems issues
• Assist in the implementation of Global FP&A projects, contribute to setting of new Global, Region and Country KPI(s)
• Identify and implement KPI(s), performance management tools to measure and track business performance in the Region

Royal Ocean Marine, a reputable company in the maritime industry, is seeking a dedicated and experienced individual to join our client's team as a Vessel Catering Support Officer. In this role, you will be responsible for managing catering operations on board vessels to ensure the highest standards of quality, hygiene, and customer satisfaction. This is an exciting opportunity to join a dynamic and fast-paced team.

Responsibilities:

• Oversee and coordinate all aspects of vessel catering operations
• Plan and execute menu planning, food procurement, and inventory management
• Ensure compliance with food safety and hygiene standards
• Manage catering staff, including training and monitoring performance
• Collaborate with vendors and suppliers to ensure timely and cost-effective delivery of catering provisions
• Handle customer feedback and complaints promptly and effectively

• Pleasant Personality , Flexible, Committed, Helpful, Team Player & Fast Learner
• Professional Level / some work experience (prefer) , Training is provided
• Able to work during weekends (Once every few weeks / rotate)
• Ability to work fast paced environment , Self-Motivated, Independent

Chan Chee Meng

EA 07C3069

R1110620

The candidate must have 10+ years working experience in the following areas: -

• Relevant experience in a Financial Institution for IFRS9 Calculation and Reporting, Stress testing and Expected Credit Loss (ECL) and Internal Capital Adequacy Assessment Process (ICAAP) simulations.
• Good understanding of core banking and treasury products and data requirement for management accounting or regulatory reporting
• Good understanding in SDLC phases
• Capability in requirement analysis and functional design skills
• Capability of self-learning and a quick learner
• Be adaptable, flexible and be able to thrive in a challenging, fast-paced of a growing organization / environment
• Experience with project management best practices/ methodologies/ project lifecycle
• Ability to develop and maintain productive working relationships with colleagues in distributed global locations
• Strong knowledge on MS SQL developer and should be able to write SQL queries

• Understand business function and analyze users’ requirements, make a clear scope of project, requirement and build consensus with users
• Lead in analysis and scoping of data sourcing and functional requirements/ enhancements, functional/application design, functional specifications, discuss and obtain users agreements
• Preparation of Functional, Non-Functional & other documents required in compliance to SDM and procure sign off from Users
• Prepare SIT test schedule and develop test cases and conduct SIT testing
• Arrange with users to conduct User Acceptance Test and arrange with development team to prepare necessary test environment and support functional testing
• To ensure the design & build is in line with the standard and all deviations are clearly articulated and agreed. The scope should be from sourcing from upstream till the final report generation
• Review the code to ensure it does not break / Lead to performance issue
• Prepare necessary documents to facilitate and deliver the project (Release checklist, UAT results, etc.)

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

Main Tasks:

• Conducting sales data collection and analysis
• Quoting and managing product pricing
• Supporting the sales team with business enquiries and administrative matters
• Analyzing data and drawing meaningful insights to improve sales and processes
• Conduct projects with different stakeholders to support and drive sales
• Assisting in preparation of presentation slides and other SAP-related sales support activities
• Creating analytics reports for KPI reporting (Monthly Customer Reports, Quality Reports)

May also include:

• Planning and hosting of marketing events
• Collaborating with 3rd party agencies for social media campaigns
• Designing and archiving marketing materials
• Coordinating with 3rd party vendors for various tasks
• Supporting functions of regional teams for problem solving
• Other administrative tasks on ad-hoc basis

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

• Desired candidate will be part of the Visa Operations Command Center - monitoring all critical production applications (Commercial and Money Movement Solutions) and resolve or manage the prompt resolution of all incidents.

• Support project schedules and changes which can include participation in UAT testing, creation of process and procedures, and assist with training specific to team.

• Review and approve new alert handling procedures and ensure they are written clearly and can be carried out by all analysts.

• Team player who can independently work towards the deadline of critical projects. This will include tasks such as knowledge transfer between teams, understanding and adhering to organization’s standard while assisting in project deliverables.

• Chair and actively drive critical/major incident resolution to meet group MTTR objectives.

• Document and communicate critical milestones/progress of ongoing incidents on a bridge call timely and accurately.

• Accurately and promptly assess/solicit the impact, take ownership, and drive incidents to resolution as dictated by the impact and severity of the problem.

• Responsible for the internal and external communication of issues to users, other internal support groups and the customers via pages, email or phone.

• Correlate critical alerts on monitoring platform with actual system outages.

• Follow documented operations processes and work with appropriate groups to administer and maintain these policies to ensure standard approach is adopted during escalation or when implementing system changes.

• Provide an Operations and Support perspective in the adoption of new technologies and the implementation of new software.

• Resolve incidents promptly without escalation.

• Constantly follow-up on all open incidents and problem tickets to meet group objectives.

• Work on multiple platforms including ticket queue, mailbox, alert console and phone calls.

• Provide routine L1 system administration on multiple server platforms (Windows, Unix/Linux).

• Propose process/procedure improvements to better the department and services provided.

• Offer effective/sound recommendations to address repetitive issues.

Work Hours: This position requires the candidate to work 12 hours shift work during the day (with a 2 weeks rotation). When scheduled, the staff would be required to work on weekends and public holidays.

 This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

The APAC Senior Tax Analyst is a core member of the ServiceNow Corporate Tax Team, with the primary responsibility of supporting the Tax Director - APAC in all external and internal tax reporting requirements for our legal entities in APAC region.  You must have the ability to operate independently in a fast-paced environment and to work closely and proactively with numerous functional teams across our organization. This position will be based in Singapore.

• Support tax compliance for ServiceNow entities in the APAC region. 
• Prepare work papers, coordinate with third party tax advisors to file corporate income returns and arrange for tax payments.
• Collaborate cross functionally with external statutory auditors and Financial Reporting Team to prepare or review tax disclosures in the statutory financial statements. 
• Prepare income tax provision for APAC entities for USGAAP and local GAAP purposes, including current and deferred tax, tax payable reconciliations, tax accounts roll-forward and return-to-provision true-up.
• Support transfer pricing such as intercompany transactions analysis and local transfer pricing documentation.
• Provide support for tax audits and tax controversy matters in the region.
• Assist in M&A and tax planning/ restructuring projects, including modelling related tax impacts.
• Identify opportunities for process improvements to streamline and automate tax-related procedures.
• Support internal control testing and maintain SOX documentation and processes.
• Build collaborative working relationships with Legal, Accounting, FP&A, and Corporate Development Teams.  Effective communication of tax considerations to business stakeholders.
• Research and evaluate tax impact of current and proposed tax legislation.
• Other ad hoc tax projects as needed.

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities:

• Support annual audits and assessments to ensure compliance.
• Assist in the development, maintenance, and implementation of compliance policies, procedures, and guidelines.
• Document and map current business processes related to compliance, identifying areas for improvement.
• Assist in the implementation of compliance-related initiatives and projects.
• Coordinate audits and inspections by regulatory agencies.
• Assist in internal and external audits by providing necessary documentation and insights.
• Provide guidance and support to internal teams on compliance matters.
• Maintain accurate and up-to-date records of compliance activities and documentation.
• Keep abreast of industry trends and best practices in compliance and business analysis.
• Perform ad hoc duties as assigned.

• Bachelor’s degree in Business Administration, or related field
• Minimum 1 year of relevant experience, preferably in the tech/SaaS space
• Detail-oriented with a focus on accuracy and quality
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively within a team
• Ability to communicate effectively with stakeholders at all levels of the organization
• Familiarity with risk management and audit processes
• Having experience in supporting audits, such as ISO 27001, PCI DSS, and SOC2 Type 2, is a plus

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey.

We are seeking a skilled and motivated Business Data Analyst to join our dynamic team. As a key member of our data analytics department, you will play a crucial role in extracting insights from large volumes of data, driving data-driven decision-making, and contributing to strategic initiatives across multiple countries (MY/AU/PH/SG). The successful candidate will be responsible for data visualization, resolving data quality issues, implementing data automation solutions, automating report generation, and incorporating artificial intelligence into workflows and staying up to date with the current technologies . Your expertise will be pivotal in automation processes, generating actionable insights, and effectively communicating findings through presentations. 

Responsibilities:

Automation: 

• Implement and maintain automated data pipelines and processes to streamline data collection, transformation, integration, and report generation. 
• Enhance efficiency and reduce manual effort by developing and overseeing automated workflows. 

Data Manipulation: 

• Manipulate and analyze large datasets to uncover trends, patterns, and insights that drive business growth and inform strategic decisions. 
• Utilize advanced data manipulation techniques to prepare data for analysis. 

Data Visualization: 

• Develop and maintain effective dashboards, reports, and interactive data visualizations. 
• Convey complex information to stakeholders and monitor key performance metrics through visual storytelling. 

Data Quality: 

• Identify and address data quality issues by collaborating with cross-functional teams. 
• Ensure the accuracy, consistency, and integrity of data sources to maintain high data standards. 

Machine Learning and Forecasting: 

• Collaborate with the team to explore machine learning opportunities. 
• Leverage data to build predictive models and enhance business processes. 
• Utilize historical data and statistical methods to create accurate forecasts and predictive models for various business metrics. 

• Provide actionable insights to support business planning and decision-making. 

Insight Generation: 

• Analyze data to identify trends, opportunities, and areas for improvement. 
• Generate actionable insights that drive strategic decision-making and support business objectives. 

Effective Storytelling: 

• Translate complex data findings into clear, concise, and compelling narratives. 
• Use PowerPoint and other presentation tools to communicate insights to both technical and non-technical audiences. 

Market Research: 

• Conduct thorough market research through webscraping to analyze market penetration and identify opportunities for expansion and growth. 
• Provide recommendations based on market analysis to support business development strategies. 

• Bachelor’s degree in Data Science, Business Analytics or a related field. 
• Proven experience in Data Analysis, Data Visualization, and Data Automation. 
• Proficiency in Data Analysis tools and languages such as SQL, Python, and visualization tools like Tableau. 
• Strong understanding of statistical methods and predictive modeling techniques and Artificial intelligence implementations. 

Personal Attributes: 

• Strong analytical mindset with a passion for data-driven decision-making. 
• Excellent problem-solving skills and attention to detail. 
• Excellent communication and presentation skills. 
• Ability to work collaboratively in a team environment. 

• Self-motivated with a proactive approach to identifying opportunities and solving problems. 

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advices and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC

At least 3 years’ experience of:

• JSP
• Servlet
• Java Bean
• Java Script
• Session management
• JDBC, SQL

At least 2 years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

• HTML 5
• XHTML
• AJAX
• JSON
• Java Server Faces
• EJB (session, entuty & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object

Preferably have hands on experience on the following:

• IBM RAD 9.0 or above, or Eclipse or equivalent
• Portal and Portlet development
• n-Tier Architecture
• Java Web Security/LDAP
• JEE Security
• JEE Transaction
• XML
• Web Services (SOAP)
• JNDI
• UML diagrams
• Angular JS development
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is strongly preferred.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24064

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC

At least 3 years’ experience of:

• JSP
• Servlet
• Java Bean
• Java Script
• Session management
• JDBC
• SQL

At least 2 years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

• HTML 5
• XHTML
• AJAX
• JSON
• Java Server Faces
• EJB (session, entuty & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object

Preferably have hands on experience on the following:

• IBM RAD 9.0 or above, or Eclipse or equivalent
• Portal and Portlet development
• n-Tier Architecture
• Java Web Security/LDAP
• JEE Security
• JEE Transaction
• XML
• Web Services (SOAP)
• JNDI
• UML diagrams
• Angular JS development
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is a plus

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Business Analyst

Internal Code: A24059

What will you do?

1. Requirement Gathering and Analysis:

• Work with stakeholders to elicit and document detailed business and functional requirements
• Translate business needs into technical specification for the development team
• Work with UI/UX designer in providing low-fidelity design prototypes with good grasp of UI/UX principles
• Develop and maintain a prioritized product backlog
• Support development team with sprint planning and daily scrums
• Work with project/product manager in facilitating workshops and meetings to gather and refine product requirements.
• Conduct analysis of existing products relevant to mental health, mental wellness, behavioural changes, and user feedback to inform product roadmap decisions.
• Identify and define KPI metrics to assess product performance and identify opportunities for improvement or optimization.

2. User Stories and Use cases

• Create comprehensive user stories and acceptance criteira
• Develop use cases and scenarios to illustrate user interactions with the app.
• Work with stakeholders to elicit and document detailed business and functional requirements

3. Stakeholder management

• Work closely with project manager
• Act as a liaison between business stakeholders and development team
• Ensure clear communication and understanding of project goals and requirements
• Mange stakeholder expectations and ensure their needs are met throughout the project lifecycle.

4. Quality Assurance

• Collaborate with QA teams to define test cases and ensure thorough testing of the app
• Participate in user acceptance testing (UAT) and validate that the final product meets the business requirements

5. Document and Reporting

• Maintain comprehensive project documentation, including requirements, user stories and process flows.
• Provide regular updates and reports to stakeholders on project progress, risks and issues.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Minimum of 5 years of experience in product management, business analysis, or product ownership roles within the tech industry.
• Experience in healthcare is a plus.
• Strong understanding of product management principles, including requirement elicitation, roadmap planning, and agile development methodologies.
• Excellent analytical skills with the ability to translate complex business needs into clear and actionable product requirements.
• Effective communication and stakeholder management skills, with the ability to collaborate across diverse teams and influence decision-making.
• Familiarity with data analytics is a plus.
• Knowledge of SaaS requirements for medical device ISO 13485 will be plus
• Proven experience as a business analyst in mobile app development projects and administrative dashboards
• Familiarity with full-stack solutions
• Experience in SaaS registration
• Understanding of full-stack development frameworks and technologies
• Ability to understand and create technical documentation
• Ability to create clear and concise and user stories, use cases and process flows
• Ability to create acceptance criteria, test cases and UAT
• Experience with Agile methodologies
• Knowledge of SaaS requirements for medical device ISO13485 will be plus

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Team Summary

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Client Care Support representative will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support representative is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders,provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary:

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership, and inspire both customers and peers in a diverse business environment.
• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide general information and support on any VISA related topic or product and direct the customer accordingly.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Use several computer programs to respond to customer inquiries.
• Document cases to show action taken.

Why this is important to Visa:

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

APEX Exchange is an innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits for Publicis Media Clients. These opportunities take many forms, such as inventory discounts, guaranteed outcome buying models, and bespoke packages, but ultimately always answer a strategic or business challenge that our Clients are facing.

We work closely with our media partners to identify these opportunities, and then take on a principle investment position in order to make them come to life on behalf of our Clients.

APEX is one of the fastest growing global solutions, with teams across the Americas, Europe, and Asia Pacific, and is at the heart of Publicis Media’s value proposition for Clients.

In Asia Pacific specifically, Singapore is one of four APEX hubs, alongside China, Australia, and India.

Description:

As an Analyst, you will play a critical role in supporting our software systems and data analysis efforts. You will work closely with various teams to develop software solutions, analyze data, and help optimize our processes. Your technical skills, analytical mindset, and Salesforce knowledge will contribute to the overall success of our projects.

Key Responsibilities:

• Assist in the design, development and testing of software applications.
• Collaborate with senior developers to maintain and improve existing codebases.
• Participate in code reviews and contribute to software documentation.
• Troubleshoot and resolve software issues.
• Collect, process, and analyze data from various sources to support business decisions.
• Develop and maintain dashboards and reports to visualize data insights.
• Assist in the creation of data models and predictive analytics.
• Utilize Salesforce for data management, reporting, and analytics.
• Assist in the integration of Salesforce with other systems and applications.
• Provide support and training to team members on Salesforce functionalities.

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities

As an Operational Risk Analyst, you will be involved in supporting the risk operations by constantly monitoring risk indicators across large datasets and providing timely response for any risk related escalations. The efforts you provide will contribute towards optimizing fraud detection processes and creating business value by enabling trust for our clients. Responsibilities include: 

• Monitor any new or existing implementations and/or deployments relating to risk, keeping up to date with the latest metrics of our clients and their respective potential fraud trends and analyses. 
• Timely response to alerts for any risk related escalations. 
• Support any investigations on potential issues such as changes to clients’ metrics (e.g., sudden dip or spike). 
• Manage various programs in reducing overall risk to platform and follow-through on action items with respective stakeholders.
• Collaborate with process owners to ensure proper documentation of policies and procedures applicable to the key controls of significant business processes.
• Review potential gaps and areas for improvement from policy development to enforcement execution.
• Propose improvements to existing controls and new mechanisms to deal with emerging risks.

• 1 – 3 years of experience as a hands-on analyst with risk knowledge
• Minimum Bachelor’s Degree in Business Administration, Statistics, Mathematics, or other related fields
• Meticulous and exhibit great time management skills
• Possess strong communications skills
• Ability to take initiative in a fast-moving and dynamic environments, and take timely actions to prevent risk of fraud
• Experience in using business intelligence tools such as Microsoft Excel

The Senior Associate - Supply Chain supports sales team in the daily operations of logistics function specifically in the area of PO acceptance and on time sales recognition. This will includes supporting on inventory management activities.

Job Responsibilities

• Liaise with 3PL on all logistic arrangement/ issue for incoming and outgoing shipments to ensure on time delivery. Issue sales orders and billings for Singapore consignment businesses
• Perform monthly stock balance reconciliation for consignment stock to Singapore distributor/ Ecommerce enabler. To monitor, coordinate and perform inventory-related transactions in ERP system.
• Process and follow up customer PO in APAC regions, including billing invoice, credit note and verify customer PO pricing, and highlight any discrepancy to sales. Follow up with finance of payment completion. 
• Maintain shipping records, including providing tracking or shipping history information to customer on request.
• Ensure all shipping documentation and authorities approvals are in order prior the shipment of products.
• Generate reports for internal management team and external customers, ie: inventory reports, accurate weekly sales reports, etc.
• Any other duties assigned by Management from time to time

Requirements

• This is a 2 years contract position.
• Diploma or Degree in Supply Chain/Business/Logistics/Operations Management
• Experience in supply chain, inventory planning, distribution & operation management 
• Understand and familiar with export documentation and letter of credit payment
• Proficient in Microsoft Office applications (Words, Excel, Pivot table and Power Point). 
• Have knowledge of ERP system
• Good analytical and problem solving skills
• Good team player