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Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-9 years of relevant experience (L2/L3)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute to effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and user’s queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competence in Microsoft Excel, PowerPoint and Word documents

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume.

Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Your Mission: As our Lead Finance Analyst is based in Singapore reporting to the Director, Corporate FP&A, your role will be pivotal your role will be essential in the company’s annual operating plan, financial quarterly forecast and cost roadmap review, actual reporting vs. plan variance analysis and projects. Also, will be involved in the consolidation of the Corporate financial, key performance index (KPIs) and perform as a stage gate to ensure all the Division’s operating expenditure is incurred according to the allocated budget.

Make Your Mark: How You Will Drive Change:

• Analyze and report actual results, prepare budgets and forecasts, and coordinate the consolidation of the strategic planning process.
• Develop financial models to support strategic and growth initiatives, influence business decisions through scenario planning, and partner with business leaders for ad hoc analyses.
• Present financial results and reporting packages to the executives and senior finance management, while operating within a matrixed organization.
• Drive improvements in profitability and cash flow and collaborate closely with assigned business / stakeholders for a seamless budgeting process.
• Identify gaps and create resolution options, recommending best-in-class practices for effective budgeting process improvements.
• Provide FP&A support for annual budgeting and BOQ process, consolidation of Opex Report, headcount movements and report maintenance, and spending variance analysis.
• Engage in cost reduction programs/ initiatives.

Your Toolkit: Skills That Make a Difference

Essential for your Success:

We understand that everyone has followed unique career paths, gaining valuable knowledge along the way. Don't worry if you don't tick all the boxes – apply anyway! Your experience is more than just a list of technical skills.

• Bachelor's degree required, preferably in Accounting; CPA license is a plus.
• Minimum 5 years of working experience in the related field for this position
• Strong analytical and problem-solving skills
• Effective written, verbal communication skills
• Ability to work independently and as a team member with excellent interpersonal skills
• High level of proficiency with Microsoft Excel, preferably with ERP experience.

Life at Maxeon: Beyond the Job

At Maxeon, we are committed to creating an environment where innovation flourishes, diversity is embraced, and maintaining a healthy work-life balance is prioritized. We understand that our employees are our greatest asset, and we strive to support them both professionally and personally. Here’s what you can expect when you join our team: Competitive Salary and Benefits, Career Development Opportunities, Inclusive and Diverse Culture, Work-Life Harmony & Innovative Environment.

Role Summary

This is an Investment Analyst role reporting to the Head of Equities Research. The individual will be part of the Equities team under the Investment group. The analyst for this position will be based in Singapore.

Key Duties and Responsibilities

• Produce investment research reports with actionable investment ideas for the firm’s equity portfolios as part of the firm’s Equities Research team.
• Generate alpha and investment ideas for relative and absolute return portfolios for the sectors, industries and countries assigned. Country coverage will primarily be the Indian market across all sectors. Other secondary coverage includes ASEAN. Over time, coverage and responsibilities of the individual can change, based on team needs and the individual’s experience and aspirations.
• Contribute to other research team initiatives that periodically arise.

Experience and Skills

• 5 to 7 years of relevant experience in an analyst role
• Investment experience and specialisation in the sectors mentioned above
• Solid fundamental bottom-up research analysis skills
• Team player who embraces a collaborative and open working culture that matches Fullerton’s core values
• Knowledge of ESG and Sustainability issues
• Good written and verbal communication
• Ability to work under pressure and meet deadlines

Job Summary:

We are seeking a meticulous and data-driven Data Analyst to support our contact center operations by extracting, analyzing and presenting data to drive insights and inform business strategies. In this role, you will work closely with various teams to ensure accurate data reporting, develop automated solutions and provide actionable insights to enhance contact center performance.

Responsibilities:

• Extract, clean, and analyze data from multiple sources to generate daily, weekly, and monthly reports.
• Develop and execute SQL queries to retrieve information efficiently.
• Fulfill ad-hoc data requests from projects and management to meet business needs.
• Collaborate with developers to automate reporting processes, enhancing data availability and accuracy.
• Liaise with projects on data-related queries and issues, ensuring clear and timely communication.
• Analyze contact center performance metrics, including call volume, response times and customer satisfaction scores.
• Develop and maintain dashboards to monitor Key Performance Indicators (KPIs) and improve operational visibility.
• Identify trends and patterns in data to provide actionable insights and support strategic decision-making.
• Collaborate with management and cross-functional teams to deliver data-driven recommendations.
• Assist in implementing process improvements based on data analysis and findings.
• Ensure data integrity and accuracy across all reports and dashboards.
• Contribute to demand forecasting and capacity planning by analyzing historical data trends.
• Stay informed on industry best practices and emerging technologies in data analytics.
• Perform additional duties as assigned, contributing to the overall data strategy and operations.

Qualifications and Skills:

Education: Bachelor’s degree in Business, Computer Science, Mathematics, Data Analytics, or a related field.

Experience: 1–3 years of experience in data analysis and reporting, preferably within a contact center environment.

Technical Skills: Proficiency in SQL, with experience in writing complex queries. Experience with data analysis tools (Excel, SQL, Python) and data visualization tools (Tableau, Power BI, AWS QuickSight). Demonstrated ability to build reports and dashboards that effectively communicate key metrics and trends.

Soft Skills: Strong communication and presentation skills, with the ability to convey complex insights to non-technical stakeholders. Proactive, detail-oriented, and capable of working independently with minimal supervision. Excellent time management, critical thinking, and problem-solving abilities.

Additional Skills: Familiarity with statistical analysis, modeling, and industry best practices in data integrity.

Preferred Qualifications:

Experience working in a contact center environment or with contact center analytics.

Knowledge of process improvement methodologies and capacity planning.

Job Summary:

We are seeking an experienced Senior Technology Business Analyst with a strong background in investment/banking applications. The successful candidate will work on complex IT projects, including system integrations and data migrations, collaborating closely with stakeholders, development teams and other business analysts to deliver effective solutions. This role requires a deep understanding of financial systems, data analysis and technology-based business analysis, along with exceptional communication and leadership skills.

Key Responsibilities:

• Lead and manage complex IT projects, ensuring effective system integrations and seamless data migrations.
• Collaborate with senior business stakeholders and development teams to define, analyze, and document business requirements.
• Develop comprehensive Business Requirement Documents (BRD), Functional Specification Documents (FSD), use cases in Gherkin format, and other visual modeling and process documentation.
• Analyze, interpret, and validate data requirements, ensuring alignment with business needs and investment/banking industry standards.
• Utilize expertise in ETL processes, SQL, and APIs to facilitate data extraction, transformation, and integration tasks.
• Identify patterns and develop models for data analysis and reporting needs.
• Oversee and support product management activities within an Agile framework, prioritizing deliverables and maintaining a strong delivery focus.
• Act as a bridge between IT and business teams, ensuring all technical solutions align with business requirements and strategic objectives.
• Maintain a continuous improvement mindset, enhancing workflows, UI/UX, and adhering to software engineering best practices.

Requirements:

• Bachelor’s degree in Finance, Information Technology, Computer Science, or a related field.
• 8 to 10 years of experience in technology business analysis or software development, particularly within the investment/banking applications domain.
• Proven experience overseeing complex IT projects with an emphasis on system integrations and data migrations.
• Strong analytical, critical thinking, and problem-solving skills, with a detail-oriented approach.
• Demonstrated expertise in documenting BRD, FSD, use cases in Gherkin format, visual modeling, and business processes.
• High proficiency with ETL processes, SQL, API integrations, and data analysis.
• Solid knowledge of Product Management and Agile Methodology, with a strong delivery and result-oriented focus.
• Ability to manage and influence teams, with excellent interpersonal and communication skills.
• In-depth understanding of financial applications, workflows, UI/UX principles, database design, and software engineering best practices.
• Knowledge of the investment business domain is essential.

Key Responsibilities:

• Provide both on-site and remote technical support for end-user devices (desktops, laptops, mobile devices, etc.).
• Troubleshoot and resolve hardware, software, and network-related issues efficiently.
• Manage and maintain network infrastructure, including routers, switches, firewalls, and other networking equipment.
• Perform regular system and network monitoring to ensure uptime, stability, and security.
• Document technical processes and prepare detailed reports on technical incidents.
• Travel between customer locations as required to provide on-site support and troubleshooting.
• Participate in client platform implementation or upgrade projects as assigned.
• Follow up with vendors for hardware replacements and maintenance.

Requirements:

• Proven experience in end-user computing (EUC) support and network administration.
• Strong knowledge of operating systems including Windows, macOS, and Linux.
• Familiarity with networking technologies (LAN, WAN, VPN) and troubleshooting tools.
• Hands-on experience with Microsoft 365, SharePoint, OneDrive, and Microsoft Active Directory.
• Excellent problem-solving skills with the ability to work independently and manage multiple tasks.
• Strong communication skills and the ability to document processes and technical issues clearly.
• A proactive, independent, and results-oriented approach with a "can-do" attitude.
• Willingness to travel to customer sites as required.

Preferred Qualifications:

• Experience in hardware lifecycle management, including vendor coordination for replacements.
• Certifications in relevant IT/networking fields (CompTIA Network+, CCNA, etc.) are a plus.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Summary

We are seeking a detail-oriented Data Analyst to support daily operational reporting, data extraction for various business needs, and audit-related tasks. This role is integral to ensuring data accuracy, providing actionable insights, and supporting compliance within our credit card operations. The ideal candidate should have a strong analytical background, experience with SQL, and an understanding of financial data relevant to the credit card industry.

Responsibilities

1.Daily Operational Reporting

• Generate, review, and distribute daily, weekly, and monthly reports related to credit card transaction volumes, financial performance, and other OKRs.
• Ensure the accuracy, reliability, and timeliness of all reporting outputs.
• Collaborate with different departments to customize reports to meet operational needs.

2. Data Extraction for Business Operations

• Use SQL or other query tools to extract data as needed for ad-hoc analysis,performance tracking, and business operations.
• Work with cross-functional teams to understand data needs, design queries, and ensure data integrity.
• Identify data trends and provide recommendations based on analysis.

3. Audit and Compliance Support

• Support internal and external audit activities by retrieving and validating required datasets.
• Document data sources, extraction methodologies, and calculations to ensure data transparency.
• Collaborate with compliance and risk management teams to ensure data reporting aligns with regulatory requirements.

4. Data Management and Quality Assurance

• Conduct regular quality checks on datasets and reports to ensure consistency andaccuracy.
• Participate in data cleansing and enrichment initiatives to improve data quality.
• Maintain data documentation and ensure adherence to data governance policies.

5. Continuous Improvement

• Identify opportunities to automate data processes and reporting workflows.
• Develop and enhance analytical tools and dashboards to support decision-making.
• Stay updated on industry trends and best practices in data analytics for financial services.

Qualifications

• Bachelor’s degree in Data Science, Finance, Economics, Statistics, or a related field.
• Proven experience as a Data Analyst, preferably within the financial or credit card industry.
• Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI)
• Strong analytical and problem-solving skills with a keen eye for detail.
• Familiarity with audit processes and regulatory compliance requirements.
• Ability to communicate insights effectively to both technical and non-technical stakeholders.

Preferred Skills

• Knowledge of data warehousing and ETL processes.
• Understanding of credit card operations and financial transaction data.
• Experience with statistical tools (e.g., Python, R) is a plus.

Job Summary:

As an SAP-HR Functional Analyst, you will be part of our IT functional team, supporting and enhancing our SAP HR system to meet the business's evolving needs. You will receive training and exposure to SAP HR functionalities, focusing on testing, troubleshooting, and creating training materials. Additionally, you will work alongside our team on system investigations, issue resolution, and implementing system changes based on project requests. This role offers a comprehensive learning experience, from technical troubleshooting to solution design.

Key Responsibilities

SAP HR System Support and Testing: Learn the functional use of the SAP HR system and perform IT testing of various functionalities. Ensure system functionality aligns with business requirements and troubleshoot issues as they arise.

Training Material Development: Use SAP Enable Now to create and update training materials for end-users. Work with the functional team to develop resources that support ongoing SAP HR training needs.

System Investigation and Troubleshooting: Assist in investigating and diagnosing reported issues within the SAP HR system. Shadow team members to understand the process of problem identification, impact assessment, and solutioning.

System Change Implementation: Participate in the project's Change Request (CR) process for SAP HR system modifications. Learn how to implement, document, and test changes under supervision. Assist in solution design tasks, gaining experience in designing system configurations and functional specifications.

Qualifications and Skills Required

Educational Background: Bachelor's degree or diploma in IT, Computer Science, or related field. Strong academic performance, particularly in IT and technical modules.

Technical Skills:

SAP HR Module: Prior exposure to SAP HR is beneficial, though not mandatory.

Programming Knowledge: Practical experience with programming languages and SQL is advantageous.

Additional Competencies:

• Strong analytical and problem-solving skills.
• Ability to work collaboratively within a team.
• Excellent written and verbal communication skills, especially in documentation and training material creation.
• Key Attributes for Success
• Eagerness to learn and grow in SAP HR and IT functional roles.
• Ability to adapt to new tools, processes, and responsibilities as project needs evolve.
• Attention to detail and commitment to delivering high-quality work, especially in system testing and documentation.

Business Analyst Responsibilities

We are looking for a methodical business analyst to build strong market intelligent data, mapping to business growth opportunity segments, survey customer preferences and statistical data in order to support top managers for their decision making process regarding business opportunities identity, competitions, product offerings, market segments focus, prices and promotions.

The successful business analyst will be able to analyze autonomously qualitative data, trends, strategies and competition aiming at increasing competitiveness & business growth opportunities.

Responsibilities

• Identify business growth opportunities via strong market research capabilities, intelligent and methodologies to suggest business directions or changes to senior management using analytics to support the recommendations. Actively participate in the implementation of approved changes

• Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement

• Conduct insightful, ad hoc analyses to investigate ongoing or one-time business operational issues

• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning

• Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making

• Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific business initiatives, as required and presents findings of studies to top managers

• Prepare technical reports by collecting, analyzing and summarizing information and trends

• Collecting data on customers, consumers, competitors and market place and consolidating information into actionable items, reports and presentations

• Understanding business objectives and designing surveys to discover prospective customers’ preferences

• Compiling and analyzing statistical data using modern and traditional methods to collect it

• Collect data on customers, consumers, competitors and market place and consolidate information into actionable items, reports and presentations

• Understand business objectives and design surveys to discover prospective customers’ preferences

• Compile and analyze statistical data using modern and traditional methods to collect it

• Perform valid and reliable market research SWOT analysis

• Interpret data, formulate reports and make recommendations

• Use online market research and catalogue findings to databases

• Provide competitive analysis on various market segment product offerings, identify market trends, pricing/business models, sales and methods of operation

• Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct

• Remain fully informed on market trends, other parties researches and implement best practices

• Validate resource requirements and develop cost estimate models

• Understand and communicate the financial and operational impact of any changes

Requirements

· Proven market research analysis experience

· Strong business sense, strategic & logic

· Ability to interpret large amounts of data and to multi-task

· Strong communication and presentation skills

· Excellent knowledge of statistical packages , databases and MS Office

· Search engines, web analytics and business research tools acumen

· Adequate knowledge of data collection methods (polls, focus groups, surveys etc)

· Working knowledge of data warehousing, modelling and mining

· Strong analytical and critical thinking

· BS degree in Statistics, Business, Marketing or related field

· Detail oriented, analytical and inquisitive

· Ability to work independently and with others

· Extremely organized with strong time-management skills

Business Analyst top skills & proficiencies:

· Strategic & Big Picture Thinking

· Strong Business Sense

· Strong Analysis skills

· Work Well Under Pressure

· Communication

· Problem Solving

· Critical Thinking

· Relationship Building

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, supporting top-performing departments including software development, engineering, product, marketing, content, and people management.

What you’ll be doing

As a Senior Operations Data Analyst, you will:

• Act as a strategic partner in Product Operations to grow the extent of data-driven planning and decision making. Product Operations watches over our service platforms and infrastructure, ensuring our services are working reliably and seamlessly for our customers.
• Lead complex projects to turn data into insights, predictions, and actionable recommendations, delivering clear business value to our cross functional teams in their business challenges.
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboards.
• Collaborate with Data Engineers and Analytics Engineers to define requirements and standards for data pipelines and transformations, aligning with broader requirements.
• Drive quality and consistency, setting solid standards for the team

Who we’re looking for

If this sounds like you, please get in touch!

• Are passionate about data and using it to influence business decisions.
• Have 4+ years of experience in a Data Analyst / Business Intelligence Analyst role.
• Adept at integrating with the business to truly understand their business challenges, defining how data can help and integrating it at the earliest opportunity to increase data driven decision making.
• Have a track record of delivering clear business value from data through fit for purpose and actionable insights.
• Are an excellent communicator and use storytelling to bring insights to life and make connections on the business level.
• Have outstanding analytical skills - from unearthing valuable insights through querying data to creating compelling visualisations for ease of understanding.
• Proficient with querying languages such as SQL, and visualization tools such as Tableau/Power BI
• Are organized and able to lead complex projects with multiple user stories and dependencies.
• Seek a fast-paced environment where you will make an instant impact.
• Want to work alongside other intelligent and passionate people.

Nice to have, but not required

• Data science experience (e.g. experimentation, predictive analytics, machine learning).
• Training / mentoring experience relating to data: Can be with team members or across business units and their data use.
• You are comfortable talking technology and communicating with developers on technical topics.
• Understanding of operational metrics such as connection statistics, server telemetry, bandwidth utilization, and more
• Experience with Operations Monitoring tools such as Grafana, InfluxDB

OVERVIEW:

Sportradar is the leading global provider of sports betting and sports entertainment products and services. Since 2001, we have occupied a unique position at the intersection of the sports, media and betting industries; providing sports federations, news media, consumer platforms and sports betting operators with a range of solutions to help grow their business.

THE CHALLENGE

• Provide administrative support to the sales team by creating and managing sales opportunities.
• Assist in the preparation and follow-up of sales contracts.
• Collaborate with the sales team to develop and maintain customer relationships.
• Handle customer inquiries and provide product information.
• Coordinate with other departments such as products, finance, compliance and technical support to ensure smooth sales processes.
• Stay updated on product knowledge and industry trends to provide effective support to the sales team.

YOUR PROFILE

• Excellent proficiency in spoken and written English and Chinese.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and CRM software.
• Excellent organizational and time-management abilities.
• Ability to work effectively in a fast-paced environment and multitask.
• Attention to detail and problem-solving skills.

Primary Responsibilities:

• Ensure accurate transmission of alarms and statuses between the frontend interface and the monitoring system by verifying log data from both sources.
• Act as a liaison between the project team and field equipment, facilitating seamless integration and communication for the monitoring project.

Requirements:

• Shift Flexibility: Primarily night shifts with occasional day shifts as needed.
• Attention to Detail: Strong focus on reviewing and verifying log data to ensure accurate alarm and status tracking.
• Experience: Familiarity with log-based testing, particularly in system integration environments, is preferred.

We are looking for a self-motivated actuarial student who are enthusiastic in gaining exposure in reinsurance pricing activities for APAC ex. China markets, operations of various functions outside of reinsurance pricing such as Valuation & Risk Management.

About the Role

• Take part in implementation of relevant strategic pricing / product priorities for APAC ex. China markets.
• Assist in driving for continuous improvement in process optimization
• Provide pricing support to local teams, including quotation & financial solutions delivery, forward looking pricing techniques development, new product development consultancy, etc.
• Assist the improvement of actuarial feedback loops across various functions e.g. Risk Management, Steering & Portfolio Monitoring and Valuation.

About the Team

Life & Health Pricing Office APAC ex. China is an exciting regional team covering pricing operations of multiple countries in Asia with team members coming from various countries. We work very closely with wide range of functional teams including pricing community, risk management, valuation within APAC ex. China and other global functions to enable our L&H business.

About You

We are looking for an open-minded and enthusiastic team player who can constructively and respectfully engage in challenging conversations. To be successful, you need to have strong technical analytical skills and communication & negotiation skills to manage various stakeholders expectations

• 3+ years' actuarial experience with strong technical understanding of L&H re/insurance
• In good actuarial examination progress of a recognized actuarial body (SOA/CAS/IOA/FOA/FIA or equivalent)
• Proficiency in Microsoft Excel, R/Python or any other coding language
• Able to summarize & communicate complex technical detail with non-experts
• Good knowledge in multiple markets insurance products within Asia is preferable

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Sales Support

Xin Yuan Fei Edu Hub is looking for Sales Support to support the Sales team and assist potential clients in addressing and resolving any concerns they may have.

Job Description:

• Respond to enquiries (Wechat, telephone, email & walk-in) providing advice when necessary to prospective clients, ensuring that the Company provides all applicant with the relevant and accurate information.
• Attend to agents/parents to promote and market Company services, establish sales network and develop sales strategies.
• Assist students/parents on administrative matters relating to student admission to school (MoE or International)
• Accompany clients to statutory board, student admission requirements, etc.
• Plan & participating in visitation to schools by prospective clients including school staff liaison and relating matters
• Attend briefing/ subject sharing/ training sessions as mandated by the Company and/or its related corporations
• Assisting in other ad-hoc duties if required

Requirements:

• Diploma or Bachelor’s Degree holder with an interest in the education industry
• Proficient in Microsoft Office
• Excellent communication & interpersonal skills
• Ability to engage with customers via various channels
• Ability to engage and work as a team
• Bilingual in English & Mandarin to liaise with Chinese clients who can converse in Mandarin only

Job Summary:

We are seeking a skilled PEGA Developer to join our team. The ideal candidate will have hands-on experience with PEGA (PRPC) and the Care Management Framework, with a strong understanding of executing project releases through the complete SDLC lifecycle.

Responsibilities:

• Collaborate with the project team to understand project requirements and translate them into application features.
• Set specifications for new applications and ensure their development aligns with business needs.
• Troubleshoot and debug applications to resolve issues effectively.
• Evaluate existing applications for reprogramming, updates, and feature enhancements.
• Work closely with business process owners and SMEs to gather high-level user requirements.
• Define metrics and performance goals for business processes in coordination with project managers and architects.
• Support the transition of requirements and use cases into functional solutions.

Requirements:

• Basic experience with PEGA PRPC BPM platform.
• PEGA Certified System Architect (CSA) certification preferred.
• Knowledge of Care Management Framework in PEGA is a plus.
• Strong troubleshooting and debugging skills.
• Familiarity with the SDLC lifecycle and Agile methodologies.

Preferred Qualifications:

• PEGA Certification (CSA or higher).
• Experience in evaluating and enhancing application performance.

Key Responsibilities:

• Coordinate the full lifecycle of events from brief to reconciliation.
• Source venues, negotiate contracts, and manage logistics.
• Plan and manage event budgets, ensuring financial accuracy and timely reconciliation.
• Communicate effectively with stakeholders and vendors, ensuring high service quality.
• Oversee event operations and provide on-site support when necessary.
• Maintain strong relationships with third-party vendors and service providers.
• Utilize event management tools and software (e.g., SharePoint, Cvent) for efficient planning and reporting.
• Implement company policies and ensure compliance throughout the event process.
• Continuously seek process improvements and best practices in event management.

Qualifications:

• Proven experience in event management, preferably in the hotel/catering or corporate environment.
• Strong financial acumen, including budget planning and financial reporting.
• Excellent customer service and stakeholder relationship management skills.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook) and event-specific tools.
• Strong problem-solving, critical thinking, and multitasking abilities.
• Knowledge of Singapore’s restaurant, venue, and supplier landscape is a plus.
• Project management skills and experience with continuous improvement methodologies are advantageous.

Key Attributes:

• Detail-oriented with excellent time management skills.
• Professional, discreet, and able to adapt to dynamic environments.
• Willing to take ownership and provide hands-on support as needed.

Responsibilities:

• Provide administrative support to the sales team by creating and managing sales opportunities.
• Assist in the preparation and follow-up of sales contracts.
• Collaborate with the sales team to develop and maintain customer relationships.
• Handle customer inquiries and provide product information.
• Coordinate with other departments such as products, finance, compliance and technical support to ensure smooth sales processes.
• Stay updated on product knowledge and industry trends to provide effective support to the sales team.

We are seeking a skilled Data Analyst with experience in customer profiling, segmentation, data extraction for business operations, and promotion analysis. This role will be responsible for analyzing customer data to support personalized marketing initiatives, optimize promotional strategies, and enhance customer engagement. The ideal candidate will have a strong analytical background, experience with SQL, and an understanding of customer behavior in the credit card industry.

Responsibilities

1. Customer Profiling and Segmentation

• Develop and maintain customer profiles by analyzing behavioral, demographic, and transactional data.
• Identify and create customer segments to support targeted marketing, retention, and engagement strategies.
• Collaborate with the marketing team to define and refine segmentation criteria to ensure accurate and actionable insights.

2. Data Extraction for Operational Support

• Perform data extraction using SQL or other query tools to support various business needs, including customer insights, campaign analysis, and business reporting.
• Ensure data accuracy, consistency, and integrity in all extracted datasets and analyses.
• Support ad-hoc data requests from cross-functional teams as needed.

3. Promotions and Campaign Analysis

• Analyze the performance of promotional campaigns and provide insights to optimize marketing strategies.
• Measure the effectiveness of campaigns and promotions across different customer segments, providing data-driven recommendations.
• Collaborate with marketing to test new promotional ideas and measure their impact on customer engagement and retention.

4. Customer Insights and Reporting

• Create and deliver regular reports on customer behavior, engagement trends, and segment performance.
• Use data visualization tools to present findings and recommendations in a clear and actionable format for business stakeholders.
• Identify trends and opportunities within customer data to improve product offerings and customer experience.

5. Continuous Improvement and Automation

• Seek opportunities to improve and automate data processes, reporting, and analytics workflows.
• Develop and enhance dashboards and analytical tools to streamline data access and support decision-making.
• Stay current with industry trends in data analytics and customer segmentation within the credit card sector.

Qualifications

• Bachelor’s degree in Data Science, Finance, Economics, Statistics, or a related field.
• Proven experience as a Data Analyst, preferably within the financial or credit card industry.
• Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI).
• Strong analytical and problem-solving skills with a keen eye for detail.
• Familiarity with audit processes and regulatory compliance requirements.
• Ability to communicate insights effectively to both technical and non-technical stakeholders.

Preferred Skills

• Knowledge of data warehousing and ETL processes.
• Understanding of credit card operations and financial transaction data.
• Experience with statistical tools (e.g., Python, R) is a plus.

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Role: System Analyst

Job Requisition Number: JR44735, JR44736

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities:

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces. SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications. SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

· Analyze business requirements and provide functional solutions to business requirements

· Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions

· guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)

· guide testers/users in the end-to-end reconciliation process

· prepare functional solution document

· support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions

· post-implementation support

· Identify and raise/escalate risks to the project/processes

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

Experience:

· Practical Experience in Fraud System

· Should have experience in the Fraud application (e.g. Falcon, SAS etc.) implementation for a card platform.

· Should have hands-on experience in Mainframe and Cards processing platform (Cardlink, Vision Plus etc.)

Technical Skills:

· Mainframe – online and batch processing

· Credit Card domain knowledge

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Description:

• Stakeholder Engagement and Needs Assessment: Collaborate with key stakeholders to identify their needs and clarify research/evaluation questions. Ensure alignment of priorities with the institution's, cluster’s, and ministry's vision, mission, and goals.
• Research and Evaluation Design: Contribute to the development of robust and rigorous research and evaluation methodologies for complex and specialized Health Services Research (HSR) studies.
• Data Collection and Analysis: Plan, oversee, and manage data collection efforts for health program evaluations and HSR studies. Analyze results, generate actionable insights, and communicate findings, highlighting strengths, areas for improvement, and recommendations to inform future health programs and services.
• Knowledge Dissemination: Promote interest in and disseminate valuable knowledge related to public health, health program evaluation, and outcomes research. Share findings with the broader healthcare community both nationally and internationally.
• Stakeholder Relationship Management: Expand and strengthen the stakeholder base for health program evaluations. Foster and maintain partnerships with existing collaborators to support ongoing research and evaluation efforts.

Requirements:

• Degree in Statistics, Mathematics, Public Health, or a related field.
  For Senior level: Minimum of a Master's or PhD in Public Health, Data Science, Statistics, or a related discipline.
• Proficiency in SPSS, STATA, or other statistical analysis software.
• Strong analytical skills, with the ability to interpret and summarize complex data accurately.
• Strong organizational skills and attention to detail.
  Ability to work independently and manage multiple tasks effectively.
  

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button or email your resume to [email protected]

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Avena Esther

EA Personnel Reg No: R24120999

Position Overview:

As a Client Outreach & Support Specialist, you will be pivotal in expanding our family law practice by identifying potential clients, fostering meaningful connections, and offering empathetic support. This role requires a unique blend of client acquisition expertise, counseling skills, and an understanding of the family law landscape. You will actively seek out and engage with individuals or groups in need of our services, using both a sales-oriented approach and a supportive, client-centered mindset to guide people toward essential legal assistance.

Key Responsibilities:

• Develop and implement outreach strategies to connect with clients needing family law services.
• Engage in community-based sales efforts to identify and build relationships with individuals or organizations who may benefit from our services.
• Provide initial support and empathetic listening to clients, understanding their needs and sensitively guiding them toward suitable services.
• Partner with community organizations, counseling centers, and support groups to build a referral network.
• Work closely with the marketing team to develop campaigns that balance outreach and client care.
• Meet and exceed monthly and quarterly targets for new client acquisition, tracking outreach success and engagement metrics.
• Maintain a comprehensive pipeline of leads, providing regular reports and analyses of client engagement.

Qualifications:

• Proven experience in client engagement, sales, or community outreach, ideally within legal, social services, or professional counseling environments.
• A strong understanding of family law or a willingness to learn the unique needs of clients in this area.
• Compassionate counseling skills, with the ability to handle sensitive conversations with empathy and discretion.
• Exceptional communication and relationship-building skills, capable of engaging clients with warmth while meeting acquisition targets.
• Goal-oriented, self-driven, and able to work both independently and within a collaborative team.
• Ability to maintain confidentiality and handle sensitive information with integrity.

What We Offer:

• Competitive salary with performance-based incentives.
• A supportive, collaborative work environment dedicated to making a difference.
• Opportunities for professional growth within a respected firm.
• The chance to impact clients’ lives by providing crucial legal and emotional support.

Application Process:

If you are a results-driven professional with skills in both outreach and client counseling, and a passion for supporting families through family law, we encourage you to apply. Please send your resume and a brief cover letter detailing your relevant experience to [email protected].

Join our team and help us reach those in need of compassionate, dedicated legal support. Together, we can provide meaningful assistance to families in challenging times.

This description blends sales acumen with counseling expertise, ideal for candidates who can handle both client outreach and initial support with empathy and professionalism.

Role:Applications Support

JD:

• Application Support: Provide first and second level technical support to end-users of the projects’ applications, troubleshooting and resolving issues in a timely manner.
• Incident management: Monitor and manage the application support queue, ensuring that issues are logged, triaged, and resolved within the defined SLAs.
• Root Cause Analysis: Perform root cause analysis on application issues, identifying the underlying cause and proposing solutions to prevent recurrence.
• Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
• Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
• Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
• Collaboration: Work with other IT teams, such as infrastructure, database, and security, to ensure that applications are properly integrated and secured.
• Process Improvement: Identify areas for process improvement within the application support function, proposing and implementing changes to improve efficiency and effectiveness.
• Training: Provide training to end-users and other IT staff on the use and maintenance of the applications.

Requirements:

• Strong analytical and problem-solving skills
• Possess positive work attitude, self-motivated in a highly demanding environment
• Excellent communication skills
• Able to work collaboratively with a diverse group of stakeholders
• Experience with application support tools and technologies
• Good understanding of software development and maintenance processes

Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas.

Headquartered in Milan, Italy, Campari Group owns 22 plants worldwide and has its own distribution network in 22 countries, and employs approximately 4,000 people.

Shares of the parent company Davide Campari - Milano N.V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry.

General Description of the Role

The Finance analyst, will have the responsibility for ensuring financial reporting and anaylitics integrity for the Singapore legal entity, including Asia Partnership market, Singapore In Market Company, Regional HQ fixed costs. This also includes pricing maintenance in line with strategy through constructive analysis and be responsible for budgeting, forecasting and analysis for both P&L and Cash Flow.

Key Responsibilities and Activities

Commercial FP&A supporting corporate deliverables (RB/Fcst/SBP/Bud for P&L):

• Be responsible for the creation and maintenance of templates/models for the budgeting and forecasting.
• Analysing and providing business insights into the performance of the Singapore In Market Company and the Asia Partnershop markets.
• Ensure RB/Fcst/SBP/Bud submitted on time and accuracy in group reporting systems.
• Pricing maintenance includes transfer price request between legal entities, liasing with Group Tax finance and finance colleagues in other legal entities.
• Creation of regular reports for key stakeholders for use in the monitoring of Singapore legal entity P&L.
• Provide analytics to track the key drivers of performance by customer and brand activities to ensure key message are translated in reporting/forecasting decks.
• Full ownership of deferred discount analysis and reconciliation process including presentation to sales team and senior management.
• Engaging actively with Marketing Director to support with A&P management through the year

Accounting Finance securing Singapore Legal Entity financial integrity for P&L and Cash Flow:

• Working with GBS Accenture team to manage timely month-end group reporting and submissions.
• Preparation and review of P&L and overheads reports as well as detailed variance analysis.
• Support in providing documentation for all areas of accounting and statutory reporting.
• Preparation and distribution of monthly management pack.
• Support Finance director in providing:Review weekly excise and N30 with supply chain for timely submissions to ATO/ACS.
  Review and submission of monthly BAS (GST, PAYG, WET, FBT instalment).
  Reconciliation and reviewing FBT submission in conjunctions with KPMG.
  Quarterly tax calculation and year-end tax preparation with KPMG.
  Treasury management.
  Annual insurance renewal coordination
  

Reporting relationship

The Finance Analyst reports to the Singapore Finance Director and works closely in the capacity of a Business Partner with the commercial team and other key stake holders.

Experience Required, skills & Attributes

• Minimum 3 years’ experience, ideally working in an Audit Firm
• Degree in Commerce/Accounting/CPA
• Experience in Liquor industry preferred, FMCG essential
• Strong analytical and financial modelling skills
• Entrepreneurial and solution-oriented mindset
• Strong relationship skills
• High attention to detail
• Be comfortable with a multi-cultural environment
• Proven ability to work across functions, carry out data analysis, identify trends, develop commercial options to address commercial issues
• Ability to challenge status quo
• Advanced excel skills a must, macro experience advantageous.
• Good knowledge of SAP BI/APO/BPC/BW
• Excellent knowledge of Microsoft Power Pivot and Power Query essential

Our commitment to Diversity & Inclusion:

At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual’s race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.

Note to applicants:

Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question.

Notice to third party agencies:

Please refrain from cold-calling or emailing our executive leadership team or the HR community directly. The Talent Acquisition department manages centralized recruiting operations globally, including the selection and management of external suppliers. Currently, our preferred supplier list is at full capacity. To ensure we have your information on file for future consideration, we kindly request that you complete the online form provided here.