PRIMARY RESPONSIBILITIES

• Take a lead role in partnering with our clients to understand their business challenges and develop holistic analytical solutions
• Translate business requirements into quantifiable metrics.
• Design data acquisition strategies and ensure that the datasets we are collecting meet our clients' requirements and follow good governance practices.
• Prepare and integrate client datasets, analyzing data sources for insights.
• Design dashboards and presentations that tell clear stories, create ad hoc reports that deep dive into business opportunities and discovering valuable audiences and segments that contributes significantly to our clients business.
• Propose performance optimizing hypothesis and A/B test recipes across digital platforms to improve customer experience for audiences and segments with statistically confident results.
• Share observations and recommendations with our clients and inspire and educate them to become better in maximising the value their data give them.
• Build processes to effectively create and scale our delivery of data and analytics insights
• Constantly sharpen your skills across the best-in-class data technology stacks that we adopt, new data analysis techniques and be on top of industry trends to deliver effective consultation.
• Acquire required certifications and complete training as per identified by Head of Customer Intelligence
• Mentor and develop junior members of the team
• Contribute to the development of content that builds thought leadership for the company
• An associate analyst role may be offered depending on your experience.

Job Description & Requirements:

• Work with team to conduct primary and secondary search, do data compilation and analysis report.
• Brainstorm and source for marketing ideas, involve in development of marketing strategies and plans, implement marketing activities.
• Support in project operations and management including liaising with the relevant stakeholders and partners.

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Minimum degree in Marketing, Business, Management or equivalent
• Minimum 2 years experience in consultancy or equivalent
• Excellent verbal and written communication skills are essential
• Able to multi-task and have a strong capability to meet deadlines and client expectations
• Possess excellent analytical skills, strong attention to detail and able to work with minimal supervision
• Must be a collaborative team player, who takes initiative and possesses flexibility
• Proficient in MS office
• Outspoken with excellent communication and interpersonal skill
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

As a Business Analyst, you will be involved in supporting the core business operations through creating presentations and writing reports. We are looking for motivated self-starters who like to get their hands dirty and to solve real business problems.

RESPONSIBILITIES

• Conduct market research to support strategic business planning initiatives, product development and business operations
• Interpret data and work with internal teams to deliver data-driven presentations and reports for internal teams and external customers
• Create business collaterals, presentation decks, and reports
• Support business planning initiatives with market research and data analysis
• Take charge of ad-hoc projects as required
  
• Minimum Bachelor’s degree, ideally in a highly analytical/numerical subject or equivalent experience
• Up to two years professional work experience; fresh grads are welcomed to apply
• Have a genuine interest in how tech and business intertwine
• Possess strong storytelling and communications skills of both written and spoken English
• Ability to work independently and as part of a team, under pressure to tight deadlines
• Passion for problem-solving
• Strong desire to learn and adapt
  

HKA has an exciting opportunity for you to join our global team of expert and claims management services and play a key part in the continued growth of HKA’s consulting services in Asia.

We offer quantum, engineering, delay & disruption and forensic accounting services at the forefront to a wide variety of domestic and international clients. This is an excellent opportunity for ambitious and passionate individuals to join HKA’s growing team where your contribution will be invaluable, and your career prospects will be enhanced both locally and globally.

As part of the HKA team you can expect:

• Opportunity to work alongside and be mentored by our top Experts in both Quantum and Delay. You will also have the ability to pursue the route to become an acclaimed expert yourself as part of career progression.
• Team member in preparing and submitting complex claims in the quantum space
• International market exposure with the ability to work on major projects worldwide
• Strong commitment to learning and development, including a tuition reimbursement scheme

The Opportunity

You will be responsible for providing high quality support services in construction claims, litigation support, commercial or contractual advisory services to HKA and its clients. You will be part of our quantum assessment and contract management team. You will be accountable for leading and the delivery of a commission ensuring commercial and quality outcomes, whilst strengthening client relationships.

You will actively contribute to business development initiatives and will contribute as required to bid and proposal development. You will also be expected to act as a Brand Ambassador when interacting with clients, attending professional networking events and using social media and publishing articles.

Skills and Experience

Ideally you will possess the following skills and experience:

• Minimum 10 years’ construction industry experience in cost, quantum and claims assessment matters
• Must possess extensive experience working on claims, claims management and cost analysis. Preferably experience working on international projects (including APAC, and Middle East).
• Minimum of 3 years in using quantum analysis principles and in prolongation, disruption and general costs claims as part of claims submission process.
• Whilst being a team player, you must also demonstrate an ability to lead delivery initiatives and manage clients’ in the course of undertaking commissions.
• Demonstrable experience in working independently with minimal supervision.
• Bachelors’ degree in quantity surveying, construction management or related fields.
• Second degree (preferably legal) and possess accredited expert credentials.

What we Offer

At HKA we recognise that our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture aimed at providing the best opportunities for our people to thrive and develop in their chosen career path.

We operate a flexible working pattern both in terms of hours and remote working. Candidates may be required to work at project or client locations.

Our Global Recruitment team is committed to providing an authentic candidate experience for all those who take the time to apply to HKA. We are committed to providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA. We are committed to responding to all applicants who apply by the closing date.

ED&I at HKA:

HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information.

All HKA employment decisions shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation or any other basis in compliance with local legislation.

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Role: System Analyst

Job Requisition Number: JR35190

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) IT division in Singapore is looking for an experienced System analyst to join the Global Markets Enterprise & Technology (GMET).

GMET department is responsible of developing and supporting the bank’s global markets division (Sales & Trading, Product control and risk management) with a multi asset classes exposures covering Commodities, Credit Derivatives, FXD, IRD, FX, MM, Fixed Income products in Singapore, Thailand, Indonesia, Malaysia, China and its overseas branches across the globe.

Key Responsibilities

As part of the GMET Front Office and Product control practice, the analyst will be responsible for:

· Analysing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations

· Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.

· Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)

· Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues

· Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified

· Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions

Job Requirements

BS or higher degree in Economics, Finance or equivalent science oriented track

• knowledge of most common traded financial instruments is a MUST

• Must be detailed-oriented, a quick learner, and a self-starter

• 3+ years’ experience as a Front office / Product control system/business analyst or consultant in a leading trading platform.
• Previous experience with a flagship Trading system (ideally Murex) is an advantage

• previous experience in delivering projects in financial services – preferable Investment banking and Risk
• Solid experience in gathering and writing requirements and functional specifications in a project framework

Please forward your resume in MS word format to [email protected]and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

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Role: Insider Threat Analyst

Job Requisition Number: JR34966, JR35072

Job Level: 3-5 years of relevant experience (L2)

Location: Singapore

Job Responsibilities

Insider Threat Analyst is an operational role within Group Security Operations Center. The incumbent will be responsible for the continuous monitoring, analyzing, and investigating of insider threats and data leakage incidents. He/She must have good analytical and investigative skills to recognize and detect anomalous behavior.

Key Responsibilities

§ To participate in the day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behavior alerts

§ To work with internal teams to validate alerts within stipulated SLA

§ To perform analysis on usage behavior trends to discover potentially fraudulent activities

§ To perform continuous review and improvement on current monitoring operations to enhance effectiveness of monitoring

§ Work with external partners to resolve issues or implement improvement to monitoring

§ To gain good understanding of internal business applications to be able to analyze, recognize and identify potentially anomalous activities

§ Investigate Data Loss Prevention (DLP) alerts and escalate DLP incidents in accordance to the DLP incident response and handling procedures

§ Carry out DLP System Ruleset change requests in accordance to change management procedures

§ Support management reporting of DLP incidents and statistics for ad-hoc and monthly reporting

§ Coordinate DLP audit requests; respond to questions or reporting requirements from local authorities as required

§ To work with internal cyber security teams to ensure investigations are comprehensive and to track and follow up on all escalated incidents to closure

Job Requirements

Education

§ Diploma/Degree in Business Information Technology/Business Analytics from recognized academic institutions

Technical Skills and Experience

§ Minimum 3-5 years of relevant experience as an insider fraud/threat analyst in a financial institution

§ Excellent analytical and investigative skills

§ Prior experience with analytical platforms

§ Experienced with working with machine learning enabled platforms would be advantageous

§ Experience with administration and operation of DLP Systems preferred

§ Experience in development and fine tuning of DLP Ruleset preferred

§ Knowledge of Cyber Security would be advantageous

§ Relevant working experience in SOC environment and related processes will be added advantages

Soft Skills

§ Good communication skills

§ Strong analytical and problem-solving skills

§ Ability to adhere to work processes and procedures

Other Requirements

§ Ability to work independently

§ Ability to work well with the rest of the team and department

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job purpose:

• The role is part of the Local Regulatory Reporting team ensuring that we meet all the local reporting requirements to various regulators in Singapore. That includes local statutory reporting for Singapore entities.
• To act as the key contact for the local financial reporting of the entities located in Singapore both internally and towards the regulators
• To closely liaise with local Finance team to both understand the financials and update the local team of any developments and issues arising from own area of responsibility
• To actively work on and drive Finance-related projects and to coordinate efforts within the region on over-arching projects
• To assist the department in meeting its overall objectives and to contribute ideas to meet the requirements of the Finance Department
• To ensure regional data integrity of Finance data by defining and communicating accounts statics
• Any other GM-F related topics as assigned by the Head of Finance
• To be fit and proper and act with integrity in accordance with the Bank’s Code of Conduct

Key activities:

• Responsible for the quality, quantity and timeliness of all Local Regulatory and Statutory Reporting for the Singapore entities
• To provide accounting related advice and support to the business units through the diagnosis of financial issues and the proposal of solutions
• Act as the main contact for the entities under own responsibility for monthly reporting, liaison with MAS, internal and external auditors and other departments where appropriate.
• Performing regular analysis of movements within the entities under responsibility
• Regional coordinator for local reporting application and report writing tool; constantly enhancing reporting functionalities by using and proactively drive upgrading of existing application
• To prepare and coordinate daily monitoring of various regulatory limits and ratios
• Work closely with other areas of the department to provide additional ad hoc reports
• Take active role in departmental projects as they arise
• Key to performing this role is an ability to work both independently to meet the local reporting deadlines and alongside team members to meet the additional responsibilities. Further, good communication skills are required, both verbal and written, for interaction with key stakeholders such as MAS, ACRA, internal and external auditors and other departments
• To ensure that global policies and local regulations are adhered to at all times and are kept up to date with any developments in the business

Formal education:

Degree Holder (or equivalent)

Specialist knowledge (work experience, further qualification):

• Experience in Accounting and Finance
• Knowledge of IFRS and SFRS. Knowledge of German GAAP HGB (preferred)
• Attention to detail and accuracy
• Good analytical skills
• Good communication skills both written and verbal
• Process orientated with ability to analyse and recommend / drive improvements
• Service orientated to key clients and stakeholders
• Able to work with minimum supervision and under time pressure with tight deadlines
• Proficient in MS Office applications, SSRS and SAP knowledge beneficial
• Proficient in MAS reporting requirements for holders of various kinds of banking licences (Preferred)
• Familiarity with Axiom Controller View (ACV) (preferred)

Xin Yuan Fei Edu Hub is looking for Sales Support from Thailand to establish working partnerships & relationships with universities, educational institutes and agents/ agencies in Thailand.

Responsibilities:

• Develop strategic partnerships with universities, schools, government agencies and corporate entities.
• Work with agents in sending students to educational institutes in Thailand
• Maintain documentations and prepare reports fore relevant authorities
• Submit applications to educational institutes and reply to all correspondences as deemed necessary
• Work closely with Singapore sales team and direct potential interested parties (clients and agents) in Singapore`s educational institutes to them
• Managing & keeping track of school application matters
• Attend to the needs of customers
• Respond to enquiries providing advice when necessary to prospective clients, ensuring that the Company provides all applicant with the relevant and accurate information.
• Attend to agents/parents to promote and market Company services, establish sales network and develop sales strategies.
• Assist students/parents on administrative matters relating to student admission to school
• Attend briefing/ subject sharing/ training sessions as mandated by the Company and/or its related corporations
• Assisting in other ad-hoc duties if required

Requirements:

• Diploma or Bachelor’s Degree holder with an interest in the education industry
• Proficient in Microsoft Office
• Excellent communication & interpersonal skills
• Ability to engage with customers via various channels
• Ability to engage and work as a team
• Preferably Thai locals who are open to foreign opportunities
• Fluent in English or Mandarin

ONE Championship is Asia’s largest global sports media property, and the world’s largest martial arts organization, hosting bouts across all styles of martial arts such as Muay Thai, Kickboxing, MMA, Grappling, etc. In addition to its digital platforms, ONE Championship broadcasts to over 2.6 billion potential viewers across 190 countries around the world with some of the largest global broadcasters, including Amazon Prime Video Sports, Globo’s Combate, Channel 7 HD, beIN Sports, Abema, Disney+ Hotstar, and more.

ONE Championship is actively seeking a proactive and highly motivated Technical Support Engineer with a creative mindset. The successful candidate will be responsible for finding solutions and workarounds for day-to-day problems, as well as responding to user requests for hardware and software issues. Key responsibilities include troubleshooting computer errors, installing new system hardware, responding to user issues, and monitoring service performance across the company.

Experience:

• 3+ years of experience in a technical support or system administrator role.
• Scripting experience (Bash, Python, PowerShell, SQL) will be a plus.
• Recent experience demonstrating comprehensive knowledge of systems and network
• configuration.
• Computing Devices Platform Supported: Windows, MacOS, iOS, and Android.

Special Knowledge/Skills:

• Perform asset management of infrastructure and computing devices.
• Provide computer support services (troubleshooting, patching, configuration, testing, and
• maintenance) for any supported software and hardware.
• Offer training, coaching, and orientation for users on how to use computer devices.
• Systems management experience, software, and GPO deployment experience.
• Outstanding troubleshooting and analytical skills.
• Track incidents and provide regular updates to users on request status and progress.
• Excellent written and verbal communication skills.
• Ability to work independently with minimum guidance and under pressure to meet tight
• schedules.

Qualifications:

• Bachelor’s degree in Computer Science or a related IT field.

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Role: System Analyst

Job Requisition Number: JR34572

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) Global Markets IT division in Singapore is looking for an experienced System Analyst to join its derivatives development team to support the applications used by the bank’s treasury division, as well as initiatives in Data Centre/Application Migration

Key Responsibilities

• Work as a System Analyst in the field of IT Application development, maintenance, delivery and hands-on experience in IT infrastructure setup.
• Apply both classic (waterfall) and Agile (Scrum) methodologies in project execution.
• Analyse user (front to back office) requirements and formulate functional and technical design documents.
• Understand user/stakeholder requirements and formulate technical design documents.
• Co-ordinate with vendor on specifications, delivery testing, and implementation.
• Implementation of middle and back-office systems for Group Global Markets
• Manage end to end testing for users with vendor to internal systems.
• Work with internal Change Control Management for deployment of changes.
• Work with internal infrastructure and security teams on implementations.
• Prepare and track the outstanding issue list and communicate to key stakeholders.
• Coordinating internal resources and vendors for the flawless execution of projects.
• Ensure resource availability and allocation.

Key Requirements

• More than 10 years working experience, with at least 5 years of project development/business analysis and projects/changes implementation experience in the financial industry, direct exposure in treasury business is preferred.
• Strong technical development background and experience with full project life cycle.
• Technical skills required are SQL Server, Oracle DB, Linux, Perl, Java, Aldon, Jira, Remedy, Control-M.
• Excellent written and verbal communication skills
• Excellent communication and interpersonal skills
• Strategic and analytical thinking with excellent problem-solving skills.
• Setting up of connections to the other Interface Systems, batch processing, IBM MQ
• Migration of Environment including restoration and masking of data
• Preference given to candidates with capital markets and vendor-based software delivery experiences

Preferred Requirements:

• Good knowledge of treasury products – FX, Rates, Reuters Market Data platform and Dealing Voice Recording/Playback and Margin Trading.
• Experiences in Datacenter Migration, implementing the dealing system.
• Experience in Reuters, IPC vendor-based solutions, DCI, Marginman, and FinIQ.
• Windows and Linux Shell Scripting.
• Technical understanding of API, Messaging Queue and .NET
• Experience in Excel macro development

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details.

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Business analyst with at least 5 years of experience
• Role is part of technology department so understanding of SDLC lifecycle, Requirement gathering, functional spec preparation etc is required.
• Credit analytics domain of Loan origination
• Hands-on experience in credit analytics of large corporates is a plus

• Central working location
• Opportunities to grow and learn

Our client, a leading fund manager, is hiring for a Business Development Support Associate to support the growth of ETF business in Asia. This role offers an opportunity to contribute to the growth and development of the ETF business while navigating the complexities of the ETF ecosystem in Singapore. The scope includes monitoring daily trading volumes, and collaborating on policy reforms with the Stock Exchange to ensure seamless investor experiences. Additionally, the incumbent will work closely with the Marketing team to organize ETF events, maintain pitch decks, and support engagement with potential partners.

Our Ideal Candidate:

• 1 - 3 years of relevant experience in asset management, with a good understanding of ETF market dynamics
• Basic knowledge of index methodology and regulatory framework
• Proficiency in CRM and MS Office
• Fluent in English and Mandarin to review and work on materials in Chinese for Hong Kong ETFs
• Strong presentation and communication skills

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified
Data provided is for recruitment purposes only

Business Registration Number: 200611680D.
Licence Number: 10C5117 EA R23114042

JOB DESCRIPTION

NeoXam APAC is looking for an experienced and motivated Support Lead who will support our APAC clients, presales and services team, and working closely together with the R&D team. This role is based in Sydney or Singapore. He / she will join an APAC team of experienced consultants and participate in support and optimisation of NeoXam solutions:

• NeoXam DataHub: the most comprehensive, efficient and customizable solution for centralized data management available on the market. The solution acts as a hub, a central repository and a user oriented data management tool for data used or produced by financial institutions.

• NeoXam IBOR: a uniquely independent and flexible Investment Book of Record, designed to provide Asset Managers with a single, comprehensive, and robust source of continuously up-to-date positions, valuations and forecasts, with increased quality, under multiple views.

• NeoXam Impress: an integrated solution for performance, attribution and reporting packs; flexible calculation methodologies including Modified Dietz, Brinson-Fachler; customizable workflows & templates to generate reports in corporate color themes, based on graphics and content; GIPS compliance. The solution could be standalone or connected to NeoXam Datahub & IBOR.

He / she will be responsible for APAC of NeoXam Follow the Sun offer and will manage a small support team with people located in different locations within APAC.

RESPONSIBILITIES

• Be the liaison of the software development teams located in the companies HQ in France, and to manage APAC support.
• Be with his/her team, the first technical point of contact for NeoXam’s clients in APAC and provide product support expertise.
• Be the technical support for the sales consultancy team in the sales phase, and to consultancy team during the project implementation phase.
• Managing the internal copies of the client environments.
• Performing the first level of analysis: anomalies, technical evolutions, reproduction of problems.
• Be responsible to solve client issues from the first analysis and reproduction to the development of a software fix in Java and the management of support tickets.
• Be responsible with the software support team to document Datahub knowledge and features from a software support point of view.
• Manage the day-to-day work of the APAC Support service (taking over new support tickets, participating in conference calls, relationship with other teams…).
• Manage performance optimisation request from Customer or Project in link with R&D team if required.
• Lead Cloud discussion and customer migrations.
• At a later stage, be responsible to develop and deliver fixed and enhancements in Java.
• Manage technical installation or upgrade of the solutions.

PROFILE

• Engineering/Computing School, Degree / Master’s degree or equivalent.
• Minimum of 10 years of working experience with Financial software implementation and/or support and IT Projects in the banking / financial industry.
• Minimum of 2 years of team management experience.
• Knowledgeable in: XML APIs, Webservices (SOAP/REST), Web Application servers (Tomcat/JBoss/Webphere), Messaging, HMI SWING or SWT, OS (Unix and Windows), DBMS (Oracle, or SqlServe).
• Knowledgeable in development tools (Eclipse...) and the Scrum/Agile methodology.
• Knowledgeable in versioning tools like Git.
• Knowledgeable in Unix commands.
• Ability to do peer reviews and assess code.
• Ability to analyze, design and develop software with high operating constraints (robustness, performance, etc.).
• Independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided.
• Proactive and a real team player.
• Fluent in English.

There will be occasional travel requirements within APAC.

The position requires rigour, tenacity, patience, ability to sometimes handle the pressure from clients, and a good ability to communicate and promote best practices.

Provide logistic and administrative support in CYC's retail store located at Capitol Singapore.

- process order forms bound for the workshop

- check and receive merchandise

- arrange merchandise in storeroom

- process online inventory

- manage whatsapp communication with customers

- notify customers of items ready for collection / fitting daily

- check on orders in storeroom and send reminders to customers whose orders have lapsed for more than 1 month

- answering phone calls

- scan and digitize order forms

You will be supporting the sales team and are expected to be meticulous with the administrative tasks and be a good organiser.

Working hours: Mon to Friday 11 am to 3 pm

Annual leave: 3 days a year

Role Summary

You will be part of a young and dynamic data team working in a cross-functional team environment to build up and support our investment data warehouse. The data warehouse will have a set of investment and market data that is used by investment managers and risk professionals in their investment reporting and analysis. This role will report directly to the Head of Data Strategy & Management.

The warehouse’s data assets will be built up incrementally starting with a set of risk data used in the investment risk dashboards.The data analyst will be part of the team overseeing the day-to-day data operations and working with cross-functional teams to build up new datasets and ensuring data quality and compliance with relevant standards and best practices.

Join us if you have a passion for building quality data assets and capabilities that improve process efficiencies, drive investment insights and reduce operational risks. The ideal candidate will have a passion for data with a good working knowledge of investment data and data management skillsets such as designing & implementing data models & quality rules and analyzing complex data. You will work with SQL, Excel and relational databases on data analysis, pipelines and operations. Having additional experience in Snowflake, Python programming language for data pipelines and/or BI tools for implementing dashboards and reporting will be advantageous.

Key Duties and Responsibilities

As a data analyst/ steward in the data team for our investment data warehouse, you are expected to:

• Work closing with business teams to drive, implement and deliver changes and/or new investment data assets and solutions.
• Leverage on good understanding of investment asset class domain knowledge, business processes and data usage in delivering data model design, quality rules and solutions.
• Drive a scalable data model leveraging on design best practices, with clarity on data definitions and usage.
• Drive synergy across different business units for common solutions on similar data needs.
• Influence business processes and workflows to align with data quality management, data definitions and usage.
• Work closely with data engineers in the delivery of data pipelines and ensure system performance meets business SLAs.
• Enable data quality management with data quality rules and operational processes and monitoring.
• Support BAU (business-as-usual) operational activities in data SLA and quality management, issues resolution, user data queries and guide effective and efficient use of investment datasets in dashboards and reporting.

Education Qualification

• Bachelor’s degree in Data Analytics, Mathematics, Data Science, Business Analytics, Information Technology or equivalent discipline.

Experience and Skills

• 5-8 years of relevant experience in data management, implementing data pipelines and supporting data operations.
• Strong domain knowledge of investment data and their usage in both trade life cycle and investment analysis/ reporting.
• Good working knowledge of data management concepts, data quality rules and data models design & implementation.
• Hands-on experience using SQL, stored procedures, databases (Snowflake, Oracle) in building data quality rules and data transformations/ aggregations.
• Knowledge of Amazon S3, Python and Lambda programming for data pipelines’ implementation and/or tools for data visualization (MS PowerBI, Excel) will be advantageous.
• Strong team player and yet exhibit independence in driving and delivering business outcomes.
• Structured in thought process, with good attention to details.
• Fast and independent learner
• Strong written and verbal communication skills

ROLE & RESPONSIBILITIES

Responsible for supporting company CFO and CEO on general financial and business analysis.

• Work closely with the business teams by providing quality financial information on projects, clients, gross margins, time cost, job profitability, client profitability, team forecasts, budget, etc.;
• Provide support in reviewing project costing, financial analysis in a major pitch and monitoring the general health of the business;
• Monitor for regular job review to ensure that gross margins are within forecast and job status is updated;
• Compile and review various periodic analytical reports (e.g. Financial Income Statement, AOT/AOGM tracking, Billability% report, Pipeline analysis, etc.), interpret and communicate financial data including variance analysis vs. budget and best estimates and commentaries for the Management; hold discussion meeting with divisional heads regularly so as to make them aware of their updated divisional performance.
• Provide value add services by working closely with all business unit leaders, research teams, operation team and the Management to help make financial decisions and actionable insight;
• Ensure spending is kept in line with the budget/forecasts;
• To provide analytical support on major projects, credit terms and contractual agreements;
• Offer professional judgment on financial matters and advise on ways of improving business performance;
• Provide tax advisory to the business (such as applicable services tax and withholding tax from other countries, etc.)

COMPETENCIES

• Self-motivated and independent
• Good interpersonal skills and a team player
• Excellent analytical and numerical abilities, meticulous
• Excellent knowledge in M.Excel

BACKGROUND

Skills/Knowledge:

• Accounting standards and principles.
• Financial analysis capabilities
• Recent computing development especially in accounting software packages.
• Knowledge in market research products e.g.methodology, product type and client type etc. is an advantage.
• Good communication and interpersonal skills and able to communicate with people from different background and with different seniority.
• Basic grasp of the market research industry.
• Good computer skill especially in Microsoft Excel, Word, and PowerPoint.
• Good presentation skill.

Qualifications:

• Degree in Accounting/Finance or similar qualification
• Ideally with 2-5 years' post-qualification work experience with 3 or 4 years from an accounting/audit firm

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Role: Production Support Analyst

Job Requisition Number: JR33497

Job Level: 2-5 years of relevant experience (L2/L3)

Location: Singapore

Key Skills: BMC Remedy, K2

Job Objectives:

· To provide proactive, timely, effective and efficient support to the business users in the Enterprise domain.

· To perform production support activities which involve assignment of issues, issue analysis and resolution within the specified SLAs in the Enterprise domain.

· To own issues and initiatives in the Enterprise domain, and work with the various teams to develop solutions for the users.

· To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution.

Job Responsibilities

· Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space

· Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders

· Embrace standard Change Control Management practices, procedures and guidelines for application releases and roll-outs

· Participate and collaborate with the Development team in requirements gathering, clarifications, and analyse impact on issues or users’ requirements

· Assist the Development team as needed by validating fixes or enhancements to ensure problems have been adequately resolved

· Participate in annual DR/BCM activities or infrastructure-related upgrades

· Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

· Troubleshoot 2nd level technical support issues by identifying the root cause and working closely with users and various IT teams

· Be the important bridge between Users and Development team and provide regular updates to all relevant parties

· Articulate and escalate the support issues with detailed investigation/ findings to the Development team if it requires any code change

· Manage and follow up on Problem tickets (those issues escalated to Development team) to make sure that they are resolved and that any implemented fixes are rolled out into Production

· Be the main gate keeper of the Production environment by adopting a proactive approach to being updated and informed on any and all upcoming Production environment changes

· Be proactive to identify any potential risk(s) in upcoming Production environment changes, and flag that to the Development team or Users

· Participate in testing to ensure that only quality defect fixes are rolled out into Production environment

· Identify areas of improvement to drive down the support volume

· Perform system monitoring and set up alerts to improve incident resolution times

· Manage incidents and collaborate with other technology teams as necessary for incident assignment and resolution, identify root cause and corrective actions, and track improvement actions until closure in compliance with the bank standards.

· Review incidents and ensure agreed Service Level Agreement (SLA) are met with various business stakeholders.

Job Requirements

· Good team player, independent, proactive and self-starter with excellent interpersonal and communication skills

· Strong analytical and good problem-solving skills

· Ability to work in a fast-paced and team-oriented environment

· Able to adapt to a dynamic change environment, provide on-call 24/7 support and have a positive attitude towards learning on the job.

Must have:

· 2 – 5 years of hands-on support experience in BMC Remedy, K2 software

· Experience in working with some of these technical platforms or programming languages – MS Windows, Unix, SQL, Unix scripting, Control-M

Good to Have:

Experience working in an ITIL-driven environment, and working knowledge of ITIL principles and processes preferred

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Sales Support

Xin Yuan Fei Edu Hub is looking for Sales Support to support the Sales team and assist potential clients in addressing and resolving any concerns they may have.

Job Description:

• Respond to enquiries (Wechat, telephone, email & walk-in) providing advice when necessary to prospective clients, ensuring that the Company provides all applicant with the relevant and accurate information.
• Attend to agents/parents to promote and market Company services, establish sales network and develop sales strategies.
• Assist students/parents on administrative matters relating to student admission to school (MoE or International)
• Accompany clients to statutory board, student admission requirements, etc.
• Plan & participating in visitation to schools by prospective clients including school staff liaison and relating matters
• Attend briefing/ subject sharing/ training sessions as mandated by the Company and/or its related corporations
• Assisting in other ad-hoc duties if required

Requirements:

• Diploma or Bachelor’s Degree holder with an interest in the education industry
• Proficient in Microsoft Office
• Excellent communication & interpersonal skills
• Ability to engage with customers via various channels
• Ability to engage and work as a team
• Bilingual in English & Mandarin to liaise with Chinese clients who can converse in Mandarin only

Role Summary

You will be part of a young and dynamic data team working in a cross-functional team environment to build up and support data analytics capabilities and improve data-driven decision making. The analytics will derive insights from our investment data warehouse as well as any other external datasets for our investment managers and risk professionals in their investment reporting and analysis. This role will report directly to Head Data Strategy & Management.

The data analytics capabilities will be built up incrementally starting with a set of investment risk dashboards.The data analyst will be part of the team ensuring the smooth operations of the dashboards/reports and working with cross-functional teams to build up and maintain the data semantic layer and new dashboards/reports in compliance with relevant standards and best practices.

Join us if you have a passion for data and building data capabilities and visualizations that improve process efficiencies, drive investment insights and reduce operational risks. The ideal candidate will collaborate well with business teams to build up a strong understanding of the business insights & reporting needs. He/she will leverage on good working knowledge of investment data, data modeling & visualization skillsets to deliver analytics solutions on the required insights & reports. You will work with SQL, Excel, relational databases and BI tools on data analysis, visualizations and operations. Having additional experience in Snowflake, Python programming language for data pipelines will be advantageous.

Key Duties and Responsibilities

As a data analyst in the data team for our investment data analytics capabilities, you are expected to:

• drive, implement and deliver changes and/or new investment data dashboards & reporting.
• build-up a deep understanding of the various business teams’ processes and insights/reporting needs to identifying data requirements and investment dashboards/ reports needed.
• work closely with business teams and data owners/stewards to manage & deliver the pipeline of analytics data, dashboards and reports. Drive synergy across different business units for common solutions on similar needs.
• work closely with technology teams on delivery of data pipelines and ensure system performance meets business SLAs.
• develop best practice and design guidelines on building and maintaining analytics data, dashboards and reporting.
• explore and experiment new data tools and capabilities for provision of data analytics and insights discovery (AI/ML, NLP, Visualization etc).
• support BAU (business-as-usual) operational activities in analytics data & dashboards/reports SLA, quality management, issues resolution, user queries.
• manage BAU changes on production analytics data, dashboards and reports.
• guide business teams in their own development and management of dashboards and reports where applicable.

Education Qualification

Bachelor’s degree in Data Analytics, Mathematics, Data Science, Business Analytics or equivalent discipline.

Experience and Skills

• 5-8 years of relevant experience in data management, business intelligence & analysis
• Strong domain knowledge of investment data and their usage in investment analysis & reporting.
• Good working knowledge of data management concepts and getting & harmonizing data from different data sources for data analytics.
• Hands-on experience with MS Power BI, Power Query, DAX, MDX, Snowflake, SQL & Stored Procedures, Python or equivalent in delivering BI & reporting solutions and semantic data layers.
• Knowledge of Amazon S3, NLP, AI/ML and MSSQL BI Stack tools (SSRS, TSQL etc) implementations would be advantageous.
• Experience implementing data projects and/or applying data analytics for investment analysis and/or operational process improvements.
• Experience leveraging both traditional and advanced data analytics techniques in combination with strong business acumen to generate actionable insights.
• Strong team player and yet exhibit independence in driving and delivering business outcomes.
• Structured in thought process, with good attention to details.
• Fast and independent learner
• Strong written and verbal communication skills

Role:Business Analysis

JD:

Specific requirement:
1. Temenos/TAP background: Knows Temenos Triple A Plus and it’s nuances
2. Wealth Domain
3. Functional BA

Description

1. Stories Refinement
a. Understanding the requirements received from the product owner or business stakeholders
b. Document the requirement in form of user stories
c. Refine the requirements and prepare detailed user stories with acceptance criteria (including NFR and monitoring needs), target business process, changes required in application from current state to target state, screen mock up, data mapping, rules sheet and interface mapping etc.
d. Walkthrough the refined user stories with business stakeholders and product owners to confirm the scope
e. Explain the requirement to squad members in the backlog grooming session and further refine story as needed
f. Review the solution presented by developers and architects to validate if the solution would meet business needs
g. Review the test cases prepared by testers to validate if the testers would cover the acceptance criteria
2. Analysis of production bugs
a. Receive the incident raised by business users on production bugs
b. Analyse the bug to understand what caused the bug and present finding to developers to fix
c. Review the fix done by developers to validate if the fix has resolved the issue permanently
d. Where needed, guide the squad to find interim solution and/or data patch.
3. Support UAT/in-sprint testing/regression testing/UVT
a. Guide UAT users on what needs to be tested. Where needed, prepare UAT test cases and test data
b. Explain the UAT users on test approach, and handhold during testing period
c. Analyse any defects raised (during SIT/UAT/Regression testing) and guide developers on what need to be fixed
d. Where needed, test the functionality from business perspective and document the test results.
4. Backlog maintenance
a. Support the Product owner in overall backlog maintenance
b. Walkthrough the backlog with business users as needed
c. Review business priorities with business users and Product owners
d. Work with business users and Product owners to define long term target state processes
5. Training and Documentation
a. Train business users on functionalities and how to use them

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Role: Production Support Analyst

Job Requisition Number: JR33641

Job Level: 5-7 Years of experience (L3/L4)

Location: Singapore

Skills: Swift Product Skills: Swift Alliance, Alliance Messaging HUB, GPI, SAG/SNL

Programming Language: Java, J2EE, Webservices, JMS, Unix(Shell Scripting)

Database and Tools: (Oracle, SQL, PL sql), Control M, Splunk, Grafana

Servers and Middleware: Open shift Platform, IBM MQ Series, WebLogic and Tomcat

Job Objectives:

Application support Led to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities:

• Hands-on knowledge in AMH (Alliance Messaging HUB) to ensure the BAU, addressing production queries, Monitoring, and maintaining the AMH Swift IT prod support, responding to and resolving incidents and service request related to AMH Swift IT systems.
• Manage day to day issues in AMH, including daily health checks of applications and processes, working closely with various stakeholders (Users, Development team, Vendor, Infrastructure team, Operation team and Incident and Management team, etc) to prioritize and resolve reported production incidents.
• Providing technical support and guidance to end users and stakeholders.
• Documenting procedures, configurations and troubleshooting steps for future references
• Manage and support high-availability 24/7 production systems with an on-call option during non-office hours with team member’s rotation on weekly basis. Require to be in onsite depends on issue criticality.
• Continuously improving processes and procedures to enhance system reliability and efficiency.
• Act as the focal point for critical/high impact incident resolution for application systems that are in production
• Ensure end of day batch process is getting completed successfully for multiple applications across country on every day.
• Correlate events across multiple systems to narrow down potential root causes of problems.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Investigate production issues and provide workaround to user to move business forward. And engage analysis to L3/Vendor team for further investigation
• Manage and respond to users on timely manner for reported production issues/clarification
• Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
• Perform Disaster Recovery (DR) exercise for multiple applications across all country on every year
• Generate one time report as per user request/audit request.
• Run problem governance call with business user, Dev and Vendor to prioritize problem tickets and ensure to review before problem ticket get resolved

Ensure to bring-up all service after system maintenance / OS patching / DB patching activity

Key Requirements:

• 5-7 years of Strong Swift product knowledge and hands on experience in supporting Swift related products like Alliance Messaging HUB, GPI, SAG/SNL.
• Minimum 5-7 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in the financial services industry supporting mission critical applications is a big plus.

Please forward your resume in MS word format to [email protected]and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location