About the role

The incumbent will directly report to a Hub Manager with the key objective of providing customer-focused solutions in support of operational objectives and business development strategies. The incumbent will also indirectly report to the Operational Excellence team, which governs the framework and methodology of continuous improvement projects.

What you will be doing

• Leverage on lean principles to increase operational performance and optimise warehouse resources, creating value for internal and external stakeholders
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management
• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L
• Partner with the Key Account Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities
• Collaborate with subject matter experts from the Innovation, Automation, and Warehouse Management System (WMS) team to implement new technology or fine-tune existing solutions within the warehouse
• Contribute to the Operational Excellence (OpEx) community by sharing knowledge of best practices and new solutions, and participating in technical trainings and focus group workshops
• Support the OpEx core team in OpEx-led events and group collaterals

The successful candidate

• Degree in Engineering / Logistics / Supply Chain Management
• Project management and change management
• Strong in data crunching, analytical, conceptual and problem-solving abilities
• Knowledge in lean, six sigma, 5S, WMS
• Proficiency in Microsoft Office, Excel, Access, SQL
• Excellent interpersonal and communication skills

Requirements Gathering and Analysis:

• Collaborate with stakeholders to gather and document business requirements related to system enhancements and changes.
• Conduct thorough analysis of business processes and systems to identify gaps and opportunities for improvement.

System Integration Testing (SIT):

• Design and execute test scenarios and test cases for SIT, ensuring comprehensive coverage of functional and non-functional requirements.
• Coordinate with development teams to validate system integrations and data flows across various banking applications.

User Acceptance Testing (UAT):

• Develop UAT test plans and scripts based on business requirements and functional specifications.
• Facilitate UAT sessions with business users to ensure all aspects of the system meet business needs and expectations.

Test Execution and Defect Management:

• Perform test execution, monitor results, and document defects or issues found during testing phases.
• Work closely with developers and stakeholders to resolve issues promptly and ensure timely delivery of high-quality solutions.

Documentation and Reporting:

• Prepare detailed test documentation including test plans, test cases, test scripts, and test summary reports.
• Provide regular status updates and reports on testing progress, issues, and risks to project stakeholders.

Quality Assurance and Process Improvement:

• Contribute to continuous improvement initiatives related to testing processes, methodologies, and tools.
• Participate in post-implementation reviews to evaluate the effectiveness of system changes and identify areas for refinement.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
• Proven experience as a Business Analyst, System Analyst, or similar role within the banking or financial services industry.
• In-depth knowledge of banking operations, products, and regulatory requirements.
• Hands-on experience with Systems Integration Testing (SIT) and User Acceptance Testing (UAT) methodologies.
• Strong analytical skills with the ability to interpret complex business requirements and technical specifications.
• Excellent communication skills with the ability to liaise between technical and non-technical stakeholders effectively.

We are seeking a highly skilled and experienced System Analyst to join our dynamic team in the banking sector. The ideal candidate will have a strong background in business analysis, user acceptance testing (UAT), and SQL. As a System Analyst, you will play a crucial role in bridging the gap between IT and business, ensuring that our systems and applications meet the highest standards of performance and reliability.

Business Analysis:

• Collaborate with business stakeholders to gather and analyze requirements.
• Develop detailed business requirements documents and functional specifications.
• Identify areas for process improvement and propose innovative solutions.

System Analysis and Design:

• Analyze existing systems and applications to identify areas for enhancement.
• Design and develop system specifications, including data models and process flows.
• Ensure that system designs meet business requirements and align with technical standards.

User Acceptance Testing (UAT):

• Develop and execute UAT plans, test cases, and scripts.
• Coordinate with business users to conduct UAT sessions and gather feedback.
• Track and resolve defects, ensuring that all issues are addressed before deployment.

SQL and Data Analysis:

• Write and optimize SQL queries to extract and manipulate data.
• Perform data analysis to support business decision-making and reporting.
• Ensure data integrity and accuracy across systems and applications.

Project Management:

• Assist in project planning, including defining scope, timelines, and resource requirements.
• Monitor project progress and report on status to stakeholders.
• Ensure that projects are delivered on time and within budget.

Collaboration and Communication:

• Work closely with developers, testers, and other IT professionals to ensure successful project delivery.
• Communicate effectively with business stakeholders, providing regular updates on project status and issues.
• Provide training and support to end-users as needed.

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
• Proven experience as a System Analyst, or similar role within the banking or financial services industry.
• 3+ years of experience as a System Analyst, preferably in the banking sector.
• Strong knowledge of business analysis techniques and methodologies.
• Proficient in SQL and experience with database management systems.
• Experience with UAT, including test planning, execution, and defect management.

- Prepare proposals and contracts to customers

- Answering incoming phone call and attend to customer queries

- Process enquires and orders via email or phone

- Prepare and follow up on quotations and invoices

- Provide excellence customer services

- Check data accuracy in orders and invoices and process orders in a timely manner

- Liaise with the logistics department to ensure timely deliveries

- Communicate important feedback from customers

- Providing administrative support to other departments

- Performing ad-hoc duties as assigned

Job Requirements
• Driven and possess excellent customer service to interact well with clients
• Knowledge of Microsoft Office is mandatory
• Passionate about F&B industry

• Knowledge of Halal standards and regulations in F&B is an added advantage

• Experience in F&B sales preferred

Working Hours (5.5 days):

- Mondays - Fridays: 9:30am to 6.00pm

- Alternate Saturdays: 9:30am to 1:30pm

Requirements

Degree or Diploma with relevant experience
Experience in semiconductor manufacturing industry and system management are advantageous
Effective verbal & written communication skills, a positive attitude, an open mindset and a team-oriented individual.
Strong attention to detail while producing accurate and high quality work.
Self-driven with ability to multi-task and willing to learn and grow in a fast-paced environment.

Responsibilities

· To support in upgrading and implementation of New Enterprise Resource Planning System and support SME for Manufacturing Process to achieve defined First Pass Yield, Productivity and Target Throughput

· Learn the existing system functions/features and Gather feedbacks from stakeholders.

· Work out the discussions with both internal and external parties and map out the requirements details.

· Work with cross-functional teams to understand and ensure the systems integration works smoothly.

· Perform Verification & Testing before implementation and ensure the new system meets business requirements and goals.

· Identify and document the change requests accordingly to fulfil the business needs.

· Provide ongoing supports before the system go live.

· Document out the new procedures and train to the respective parties on update-to-date process flows.

· Setting and managing expectations throughout the full project lifecycle.

· Responsible and track to ensure that project requirements are delivered as per timeline.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for

Internal Code: A24069

What will you do?

• Assist in the engagement with various stakeholders to identify the requirements and business objectives for the product.
• Assist in the work with developers to ensure swift time-to-market delivery and optimal resource utilisation.
• Assist in the work with the app architect and developers to harmonise the data structure to ensure usability and consistency of data fields across various applications
• Assist in the translation of the user requirements into detailed requirements and prototypes for the product development.
• Assist in the prioritisation activities based on business and customer impact with the product owner.
• Assist to conduct product evaluation exercises to ensure that they are consistent with product line strategy.
• Assist in driving product launches, collaborating with diverse stakeholders and other members of the product management team.
• Support the execution and follow-through of the Change Management Plan.
• Assist to conduct feedback gathering exercises from end users on the grounds for the developed products and services.

What are we looking for?

• Bachelor's degree in business, technology, or a related field.
• Minimum of 10 years of experience as a Business Analyst or in Enterprise Architecture, with expertise in Microsoft Power Platform and Microsoft Modern Workplace
• Demonstrates exceptional articulation and presentation skills, consistently achieves set targets.
• Experience in Microsoft Dynamics 365
• Strong in articulation and presentation skills

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

The job scope of a Sales Support Associate typically includes providing administrative support to the Sales departments.

Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)

• Assist to check and update orders into the system

• Plan and Create Sales quotations / confirmation orders in a timely fashion

• Assist to update keying in of data in the ERP system

• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers • Administrative work to assist the team (Admin)

• Any other duties assigned by the In-Charge

Requirements:

• Min 2 year of experience

• Good Command of MS Word & MS Outlook

• Strong, Good & Strategic Team Player yet able to work Independently

• Good Interpersonal skills

• Highly-Motivated & Experience in F&B Industry would be an advantage

• Ability to start ASAP would be an advantage

The Role

The End User Support Lead will be responsible for leading the team to plan and implement JRIS internal system projects and perform BAU activities. He/she will work closely with stakeholders mainly from Japan Head Office, end users, system development teams, back-office teams and vendors to establish effective and efficient collaboration.

Job Responsibilities

• Develop digitalization solutions for internal systems to enhance operational efficiency.
• Improve the office automation (OA) environment to create more productive workspaces.
• Establish governance frameworks to effectively manage IT risks and ensure alignment of activities with overall business objectives.
• Evaluate and review internal system processes and procedures to ensure the adherence to the corporate security process.
• Ensure that internal systems are properly maintained.
• Act as the point of liaison to Head Office for all matters related to OA and internal systems.
• Lead, guide and manage team members for project planning, execution and BAU support.
• Review and develop strategies for resource planning and utilization.
• Oversee the development of learning roadmaps for teams and functions.
• Establish performance indicators to benchmark effectiveness of learning and development program against best practices.
• Implement succession planning initiatives for key positions.
• Advise stakeholders toward reaching compromises and agreeing on expectations.
• Build high performance values-driven culture among the team in support of the organization's agenda.
• Lead and motivate team towards development and delivery of strategic priorities for Planning department.
• Provide daily supervision to team members, ensuring that they are motivated and equipped with skills and resources to manage their tasks respectively.
• Oversee hiring, training and coaching of team members.
• Perform other duties as and when assigned.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent with around 5 years’ experience in providing IT services to financial institutions.
• In -depth knowledge on MSO365, Group Policy, AD Trusts, AD Sites and Services, DNS, DHCP, and DFS.
• In -depth Knowledge on Microsoft Licensing, SCCM, PC/laptop hardware and software delivery.
• Knowledge of IT service business for bank or FI.
• Comprehensive knowledge of technologies supporting asset management processes.
• Experience to handle regional projects which involve stakeholders in Japan.
• Experience supporting IT End User Service in a large organization.
• Proven experience in solution, architecture, design for desktop OS engineering, virtualization
• Experience in internal control or audit area with a deep understanding of the IT business process and systems.
• Capability to lead and drive the IT BAU related tasks with good time and stakeholder management skills and experience.
• Proactively socialize with stakeholders and maintain good relationship to steer the tasks.
• Possess strong and assertive verbal, written communication skills and presentation skills.
• Ability to work in a fast -paced environment with constantly changing priorities.
• Good bi-directional and collaborative attitude to work as a professional in a team.
• Microsoft certification – Intune, MS 365 mobility and security, Managing Modern Desktops, Modern Desktop Administrator, MS Azure certification, MCSA/MCSE.
• VMware certification - Security certifications and CCNA certification are desired for the role.
• ITIL v3 Foundations Certification.
• CPA, CIA, CFE or other related certification for corporate governance.
• Project Management certification (e.g., PMP, PRINCE2) or equivalent experiences.

LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Paco Rabanne, Salvatore Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier).  The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets. 

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

Reporting to the Group Head of FP&A, the Senior Finance Analyst will partner with the Business Unit Managers and support groups to provide the necessary guidelines, strategies, plans, processes and controls in the region and divisional brand P&Ls.

Responsibilities:

A. Budgeting/Forecasting & Variance Analysis

• Analyze revenue, profitability by brand/customer/channel/market with quality commentary
• Provide analytical support to cross-functional initiatives and ad hoc projects and cashflow forecast
• Systematic variance analysis with quality commentary/business insight to support business objectives

B. Financial Reporting

• Responsible for overall accuracy in P&L reporting during month end closing; including preparation of journals; working closely with Shared Services Team; review with Senior Business Controller
• Prepare monthly management reports & review results with management
• Lead the actualization and analysis of monthly P&L, KPI, present divisional brand P&L and highlights with recommended action plans as required
• Liaising with the local accounting team (SSC environment) to ensure the integrity, accuracy of the accounting records, as well as in compliance with general accounting principles

C. Business Partnering

• Serves as the primary finance business partner and controller to support business operations by partnering with business teams to meet corporate objectives and decision support
• Preparation of Cashflow actuals and projection to Group

D. Compliance

• Ensure compliance with internal controls and statutory requirements including audit, tax, corporate secretarial preparation/enquiries etc.
• Manage and liaison with the external auditor, tax consultants, corporate secretary, banks and other external parties
• Ensure robust process and adequate internal controls are in place

• Minimum 5+ years post-qualification experience in Finance and Controlling, preferred to have some regional exposure but not required
• FMCG industry experience highly desired, but not required
• Commercially minded, pragmatic in approach with high attention to detail
• Creative and innovative attitude, always looking for new ways to improve current activities
• Highly organised self-starter with the ability to prioritise
• Multi-tasker able to achieve deadlines
• A team player able to work with multiple teams
• Strong influencing skills - ability to lead and build relationship with stakeholders
• Able to recognise senior stakeholders’ priorities and understand the optimal way of presenting information

Role Overview

A real-time analyst/editorial role reporting to the Head of Credit, Asia, producing insightful content to tight deadlines that showcases IGM’s new issue data. IGM’s credit market coverage focuses on the primary syndicated bond market, tracking new issues individually and in aggregate, while seeking to present value added intelligence which builds upon what is available via other channels. Market analysis of this level requires development and maintenance of a mutually beneficial contact base with industry practitioners at all levels.  The role also requires a deep understanding of financial markets with an emphasis on fixed income credit, and an appetite to seek ways to add colour and context for subscribers and data users alike.

The role holder will need to be, or quickly become, comfortable with the calculation and verification of various relative value measures, as well as the authoring of well-structured, authoritative daily reports which consistently showcase the engagement of IGM with the industry that our products and services address. An ability to bring reports to life with data visualization techniques including charts and tables will be an advantage.

Main Functions and Responsibilities

• Outreach to practitioners to support analysis of major public investment grade deals via self- publication of intra-day reports including Open, Previews and Viewpoints
• Analysis of new deal performance incl. investigative, focused interviewing of contacts to assess performance, funding decisions, structure, trends and context
• Gathering timely and accurate market talk on rumoured and potential bond issuance, including up-to-date price discovery and relative value (including new issue concession, book evolution, distribution).
• Intel gathering to publish and regularly update industry leading pipeline issuance tables.
• Contribution to various summary reports.
• Work with product managers and other colleagues to define ideal coverage mix based on user workflow needs.
• Cover for colleagues as part of the APAC credit team
• Participate fully in product development to ensure content always reflects market evolution and customer needs.
• Participate in such sales and commercial calls and visits to clients as may be required to aid the sales process from time to time.

Judgement

• Draw on knowledge of the markets in your collection, processing and reporting of information from market participants.  Use an understanding of any possible variations from standard events to enrich pre- and post-launch analysis.  Make sound judgments on the accuracy and validity of that information, and promptly question anything suspect.
• Prioritise tasks on a continuing basis to ensure delivery of key information to customers.
• Maintain a flexible approach to enable the team to respond rapidly to market developments.
• Re-evaluate the time required to complete your duties through the day, the obligations and capacity of colleagues, and any tasks outstanding to ensure the team’s deadlines are met.
• Judge the extent to which the value of each story decreases with time and prioritise accordingly in the pursuit of an effective real-time news service.
• Use information derived from contacts judiciously in order to maintain trust in and reputation of Informa Global Markets. 

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.
  

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.

Responsibilities:

• Manage coverage of telephone and email service support to customers to provide technical support in a timely and effective manner for all products
• Investigate customer complaints at 1st level. Advise and guide customers with solutions. If the problem cannot be resolved over the phone or email, schedule a technician and fix a service appointment.
• Escalate appropriate customer’s complaints or queries to relevant departments or management
• Plan and liaise with Technicians on servicing scheduling and day-to-day matters
• Maintain high levels of customer engagement focusing on customer satisfaction and loyalty.
• Prepare Product Warranty Letter and liaise with warranty-related issues.
• Assist in establishing, tracking and monitoring service reports, customer satisfaction standards, and other performance metrics.
• Prepare purchase requests and tracking of spare parts purchases.
• Any ad-hoc duties as prescribed by HOD or Management

Requirements:

• Minimum ITE/Diploma in the Business field
• At least 1 year of experience in a similar capacity is preferred but not necessary
• Applicants with no prior experience but possess a strong willingness to learn may be considered for this role
• Working knowledge of customer service principles, processes and standards
• Prior experience in SAP would be advantageous but not a must
• Good communication and problem-solving skills, with good organization ability
• Must be able to multitask in a fast-moving environment.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Compliance Surveillance Sr Analyst - SINGAPORE - Hybrid (Internal Job Title: Compliance Surveillance Sr Analyst - C12) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The senior compliance risk analyst for Independent Compliance Risk Management (ICRM)’s Surveillance team is responsible for the oversight for surveillance services designed to detect behaviors that may violate regulatory rules or internal policies and procedures. Additionally, this role is responsible for the design and implementation of new or enhanced surveillances. When potentially anomalous behavior is detected, the team is responsible for escalating the activity and working collaboratively with partners across the first and second lines of defense to determine the appropriate resolution of the matter The ICRM Global Surveillance platform encompasses a number of surveillance related portfolios including trade surveillance, e-communications, and voice surveillance, employee trading, outside activities surveillance, and information barrier surveillance.

In this role, you’re expected to:

• Reviews and analyzes surveillance and trading activity data and assists with developing, maintaining, and performing surveillance reviews and reports as necessary.
• Identifies potential risks and escalates the issue to a designated supervisor/manager and the respective product coverage areas, as appropriate.
• Provides troubleshooting support on a wide variety of projects, including ad-hoc projects and regulatory exams directed by other organizations within the compliance and legal departments, to ensure they remaining compliant with regulatory and legal requirements.
• Monitors adherence to ICRM’s risk policies and relevant procedures and remains abreast of any changes to regulations and or policies to prevent risk and protect the organization.
• Assists with editing and maintaining ICRM program related materials and interacts with other areas within Citi in a collaborative manner to provide best-in-class surveillance support.
• Influences senior managerial decisions by advising, counseling, and contributing to team deliverables and projects that impact both the team and the business.
• Acts as a subject matter expert (SME) to senior stakeholders and/or other team members.
• Assumes both formal and informal leadership roles within team and assists in training and mentoring new team members upon their arrival.
• Assesses and mitigates risks to ensure that team projects and deliverables are uninterrupted, and that Citigroup’s reputation is safeguarded when business decisions are made.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the company's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience
• Knowledge of Compliance laws, rules, regulations, risks and typologies
• A general understanding of securities trading and corresponding regulations with proven ability to prioritize and manage multiple responsibilities
• Excellent research and analytical skills
• Excellent written and verbal communication skills
• Must be a self-starter, flexible, innovative and adaptive
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as subject matter expert (SME) to senior stakeholders and/or other team members.
• Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization, as well as the ability to navigate a complex organization.
• Bachelor’s degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

What a Senior Tax Analyst does at Visa:

• Assist in tax forecasting and reporting activities
• Assist in managing a broad spectrum of tax compliance for specified entities in the AP Region
• Manage external tax service providers to ensure tax reporting, compliance, and other services provided are completed within the scope of our agreements
• Support tax audits and examinations by tax authorities for specified entities in the AP Region
• Support tax incentive related compliances and monitoring
• Assist in ad-hoc advisory work
• Assist in managing supplier engagements, including PR/PO administration
• Support merger and acquisitions (M&A) for taxes
• Champion process improvement initiatives in the region
• Monitor changes to tax legislation to evaluate impact and formulate response

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Social Media Analyst 

Fixed term contract

As a Senior Social Media Analyst supporting our client - one of the largest technology brands, you’ll play a pivotal role in owning measurement and analysis of their social booster campaigns and how it fits in the broader social marketing campaigns. 

Your primary focus will be creating engaging and cutting-edge social strategies targeted toward consumers.  You will work across several of our client's products and consumer apps in APAC to deliver methodological and intelligent campaign performance insight reports. You’ll also bridge the country, regional and global teams. It’s imperative to be a self-starter, dynamic with a can-do attitude. This opportunity would suit someone knowledgeable and skilled in marketing measurement, Social Media and Analytics, with solid spreadsheet skills and a love of data and interested in exploring new ways of using data to drive business value. 

Role: 

• Lead campaign measurement reporting from Earned, Owned and Paid Social data for the local market and/or product teams. 
• Set up, maintain and develop social listening databases across key markets and products for establishing relevant baselines.
• Implement a consistent campaign measurement framework that can be scaled using regional and global best practices
• Uncover data-based insights, drive experiments with marketing teams and iterate to find winning strategies in Social
• Translate complex analytics to easy-to-understand and engaging recommendations for internal marketing teams and relevant agencies working on Social
• Lead the internal discussions on Social campaign measurement between marketing teams and supporting social media research agencies
• Initiate experimental projects on your own for at least 10% of your working time

You:

• 6 years+  of experience in an advertising, digital, or social media agency or in technology companies as a social media analyst, measurement analyst, digital marketing or marketing analyst
• Understanding that social media data is inherently messy and largely irrelevant. Our job is to find what matters, and we can learn from it.
• Relevant skills in working with social listening tools (e.g. Brandwatch) and developing clean boolean.
• Understand the best marketing analytics tools available for audience behaviour and campaign data.
• A keen interest in data-driven marketing and understanding the important role data plays in campaigns or always-on strategy.
• Capable of visualizing data and quickly producing charts and graphs that tell and story to our team and internal marketers.
• An appreciation of structure and simplicity in everything you do.
• A strong understanding and knowledge of relevant social platforms and their data.
• Proven ability to set campaign goals, KPIs and targets.
• The ability to turn data into tangible learnings and recommendations that can be applied across marketing activations.
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment.
• Strong communication skills while having a proactive attitude. 
• Skilled in data management and visualization tools (Sheets, Slides, Data Studio).
• A problem-solver, adept at facing challenges and creating solutions.
• Exceptional verbal and written English communications and presentation skills and, ideally, fluent in another Asian language to support the projects across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

As a multinational leader in the information technology and electronics industry, our Client is seeking an Asset Management Analyst to join their team.

The Role:

As a Asset Management Analyst, you will be responsible for the following:

1. Manage and drive the Asset Management’s service delivery processes for Managed Services’ outsourcing clients
2. Ensure accuracy of all IT hardware and software assets database meets the contractual obligations of the Service Level Agreements
3. Verify procedures are developed, maintained and enforced for all service delivery activities and audits
4. Maintain accuracy in inventory data collection, storage, tracking and maintenance of IT hardware and software information
5. Co-ordinate with vendors on all aspects of the Agreement, including acquisition, software distribution and technical support requirements
6. Monitor and ensure all assets are tagged in accordance with the quality control standard
7. Provide periodic reports on the progress of Asset Management’s activities
8. Any other ad-hoc duties as required or assigned

1. Bachelor Degree or Advanced Diploma in IT or Computer Science
2. At least 1 year of experience in IT environment
3. Must be well versed in Basic IT Technical Skills and Microsoft Applications
4. Proficiency in Microsoft Excel is a pre-requisite
5. Strong in English communication, both oral and writing skills
6. Pleasant personality and ability to work independently

Our Client is a well-established multinational cargo leader. With the expansion of the team, they are looking for a SAP FICO and Treasury Support Consultant who will beresponsible for the configuration, implementation, and troubleshooting of the financial modules within the SAP system. The primary areas of focus include Accounts Payable, Procurement to Pay, payment instruction to bank, bank statement processing, treasury, vendor business partner management and analysis.

Responsibilities:

• Configuration and implementation of the SAP FICO modules, including General Ledger, Accounts Payable, Controlling, Treasury, etc.
• Analyze business requirements and translate them into appropriate configuration settings within the SAP FICO system.
• Perform comprehensive testing of the configured FICO modules to ensure accuracy and functionality.
• Provide support and troubleshooting for Accounts Payable-related issues, such as vendor master data maintenance, invoice processing, and payment processing.
• Responsible in the Procurement to Pay process, from purchase requisition, purchase order, invoice management to bank payment.
• Work with bank solution to implement SAP Treasury related functions or payment interfaces.
• Set up and maintain the bank statement processing functionality, ensuring accurate and timely reconciliation of bank transactions.
• Troubleshooting experience on the bank payment instruction process, ensuring compliance with financial institution requirements.
• Manage the vendor business partner lifecycle, including vendor creation, maintenance, and performance evaluation.
• Develop and generate financial reports and analyses to support decision-making processes.
• Collaborate with cross-functional teams, such as IT, business analysts, and end-users, to address FICO-related issues and provide training.
• Participate in project planning, documentation, and knowledge transfer activities.
• Stay up-to-date with the latest SAP FICO functionalities, patches, and best practices.

• Bachelor's degree in Accounting or Business IT.
• Certification in SAP FICO or relevant SAP modules is preferred.
• Minimum 3-5 years of experience as an SAP FICO Consultant.
• Proven expertise in the configuration and implementation of SAP FICO modules, including Accounts Payable, Procurement to Pay, bank statement processing, bank payment instruction, treasury, and vendor business partner management.
• Have global SAP implementation experience on FICO and Treasury.
• Support experience on Kyriba Treasury functions will be added advantage.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills to work effectively with cross-functional teams.
• Experience in project management and implementation methodologies.

• Work contract until 31 Dec 2025.
• End-of-contract bonus.
• Performance bonus

Overview:

Momos is an early stage, fast-growing company based in Singapore and US, and backed by Sequoia Capital and other leading investors. We are adding to our team of passionate foodies and tech enthusiasts who are looking to digitize the F&B industry. Momos is building the Shopify for Restaurants; we help restaurants harness all of their data across food delivery, social, and discovery channels, and allow them to maximize their business and grow. We are modernizing the entire approach to Food and Beverage, and are helping restaurants embrace the digital change.

At Momos, we put restaurants at the forefront of everything we do. The consistent feedback and input from restaurant partners have been ingrained in our culture and design of the product from day 1 and is something that we will hold constant as we continue to scale Momos globally. If you love food, and are looking to work at a Company that is mission-driven and is helping build the future for F&B, we'd love to work with you!

Job Description:

The Momos Finance team is looking for a hustler to work closely with our Founders to kickstart our FP&A function and will be responsible for everything from financial planning and analysis, to processing payments and managing the books. You will be the first outside finance hire, and as a result, will get a chance to look after everything in the organization. 

We’re looking for an individual to come into this role to have integrity, excellent mathematical and accounting skill, and also a hustler mentality. We’re an early-stage startup so we want to hire someone who can grow alongside us, and make a significant impact as an early hire of the finance team.

Responsibilities:           

• Hustler, first and foremost.
• Perform financial forecasting, reporting, and operational metrics tracking
• Analyze financial data and create financial models for decision support
• Preparation of monthly bank reconciliation statements.
• Identify and drive process improvements, including the creation of standard and ad-hoc reports, tools, and Excel dashboards
• Increase productivity by developing automated reporting/forecasting tools
• Perform market research, data mining, business intelligence, and valuation comps
• Preparation of supporting documentation for internal and regulatory audits.
• Reviewing and performing audits on financial statements and reports.
• Overall financial statement management 

• Minimum 1-3 years of progressive working experience at a Big 4 Accounting firm, tech startup, or other similar environment with exposure to project accounting, financial management including budgeting, planning and analysis.
• Degree in Commerce/Business Accounting.
• At least CPA part I or II or equivalent.
• Excellent knowledge of MS Excel and accounting software.
• Understanding of finance records reconciliations.

• Competitive salary and bonus scheme
• Private medical insurance
• Paid time off and flexible working culture
• Opportunities for rapid career advancement
• A dynamic and inclusive company culture
• Access to the latest technology and tools for personal development
• Comprehensive onboarding program for new employees
• Employee recognition programs for outstanding performance
• Participation in industry conferences and events
• A supportive environment that encourages innovation and creativity
  
  
  

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment
• A collaborative and flat company culture
• Comprehensive private health insurance
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it's safe to travel!)
• Cross-cultural team bonding/networking
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.

i. collection activities associated with external customers, including disputes, etc.;

ii. approval of application of cash to external receivables;

iii. credit review, approvals, monitoring and controls;

iv. general accounting, including the financial closure process; and

v. general accounting related to accounts receivables, including the financial closure process.

This is 6 months contract role based in Singapore, Hybrid Working Model

Job Description

• Perform large scale data analysis to identify trends and efficiency opportunities
• Support implementation and optimization for company monetization and platform solutions.
• Support GP sales users through our email customer service tools.
• Troubleshoot account issues where required and provide account administration support.
• Contribute to automation efforts and offer possible solutions to increase operational efliciencies.
• Perform other administrative and operational role related tasks such as: creating reports, presentations, communicating with stakeholders.

Requirements

• Creative problem-solving, analytical skills, comfortable handling and interpreting data.
• 3 years of work experience with Account Management, Ad Operations or Project Management (experience with AdX, AdSense, AdMob, and DFP a plus).
• Broad understanding of online advertising solutions (i.e. ad serving, monetization) and of key plations and trends (i.e. desktop, mobile, video).
• Advance knowledge of Microsoft Office Suite: Excel, Word, PowerPoint & SQL.

We seek creative individuals who combine strong analytic abilities and effective communication skills to better shape and deliver solutions. You will work with several account leads and clients. You will primarily be responsible for the design, build, testing, deployment, and support of complex dashboard & analytical solutions as part of an established APAC Analytics & BI team.

• A growth focus individual, who is motivated to push the boundaries, while proactively and innovatively finding ways to develop both client appetite for data and analytics; as well as developing world-class excellence in Asia Pacific delivery of data and analytics solutions for advertising and marketing.
• Work with the regional client team to analyze business requests and partner with stakeholders to provide a strategic solution data and analytics into actionable plans and tactics at regional and local market level.
• Work with business support, project management and technical experts as required across local markets to translate identified data into effective dashboarding solutions and reporting projects.
• Design, Build, Test, Debug, Monitor, and Troubleshoot various dashboarding solutions.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Rapid Response Social Media Measurement Analyst

Fixed term contract

We are looking for a Social Media Measurement Analyst to join our team and work on our technology client. The analyst will identify, monitor, escalate, and report emerging social media trends. Additionally, the analyst will collaborate with various stakeholders to quantify conversations about the brand, recommend optimisations, and scale the program across different products and regions. They will also play a crucial role in identifying, monitoring, and reporting on reputational issues on social media. As this role includes a large element of rapid response, you may be expected to work sporadically outside of your regular working hours. 

Role:

Trend Monitoring and Reporting

• Manage proactive monitoring systems to identify and respond to emerging social media trends using Brandwatch, Sprinklr, NewsWhip, and Tubular.
• Collaborate with agency teams to monitor social trends and insights, participating in a 24/7 on-call system and sharing findings internally. 
• Produce clear insights and action items for product teams through daily reports during significant trend volumes.
• Translate complex analytics into actionable recommendations for internal marketing teams and agencies.
• Lead discussions on Social campaign measurement (with a focus on Earned & Owned Social) between marketing teams and agencies.

Social-First Operations and Infrastructure

• Develop and maintain central Social-First operations to enable program success.
• Identify and implement automation solutions for existing and new deliverables (e.g., newsletters, databases).
• Manage benchmarking sheets, a Social-First database, and a dashboard for improved reporting.
• Support local markets in developing consistent measurement frameworks for key tentpole Social campaigns.

Stakeholder Management and Education

• Manage complex stakeholders across various organisations (marketing, comms, product teams, regions/markets).
• Increase education and awareness about the Social-First program and its importance.
• Ensure all major campaigns receive Social-First support.
• Create custom Brandwatch/Newswhip/Tubular builds with specific queries for individual teams.

• Own and maintain a daily newsletter covering social trends and conversation topics.
• Create learning decks showcasing best practices to enhance campaign effectiveness and creative excellence.

Influencer and Sentiment Analysis

• Leverage expertise to improve Social-First efforts focused on influential voices and tastemakers.
• Develop queries and monitoring systems to identify strategically relevant sentiment.
• Ensure important influencer trends are surfaced and escalated to relevant team stakeholders.
• Maintain and improve methodology for working with brand-safe partners.

Innovation and Experimentation

• Dedicate at least 10% of working time to initiate independent experimental projects deemed valuable, even if not explicitly requested.

You:

• BA/BS degree or equivalent practical experience.
• 3+ years of experience in social media analysis for global brands and 5+ years in marketing (preferably digital) for technology companies or agencies.
• Expert knowledge of social listening tools (e.g., Brandwatch, Sprinklr) and Boolean logic.
• Proven track record managing social media intelligence for large brands.
• Excellent written/verbal communication and strong analytical skills for diverse audiences.
• Experience collaborating with diverse stakeholders and managing complex projects simultaneously.
• Proactive, independent, with initiative in analysis, reporting, and story-based narratives.
• Up-to-date on social measurement trends, ideally with reputation management and influencer marketing experience.
• Skilled in data visualisation tools and marketing analytics platforms for audience behaviour and campaign analysis.
• An appreciation of structure, clarity, simplicity and efficiency in everything you do.
• Strong understanding of social platforms, ability to set goals/KPIs, and translate data into actionable insights.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

• 9-months maternity contract
• Up to $3,000 + Transport Allowances $220 + Shift Allowances $500
• Permanent Day Shift: 7.15 am to 7.15 pm (Shift Pattern 3 2 2)
• Work Location: Jurong Island
• Fresh graduate (Diploma/Degree) with internship experience in a laboratory environment added advantage!

Overview of the Role:

• Conduct accurate test analysis in accordance with test methods for the approval and rejection of finished products.

Purpose of the Role:

• Inspect and perform test analysis on finished products to support the batch approval and rejection process.
• Record results of test analysis following site QA good documentation practices.
• Perform test analysis on non-routine samples such as retests, customer complaints, or rejects.
• Prepare chemical reagents used in the lab and maintain proper housekeeping, including washing glassware and cleaning work areas and equipment.
• Monitor and record the inventory levels of chemicals and glassware and inform the QC Manager for replenishment.
• Coordinate and send samples to external labs for additional testing (e.g., microbial analysis, heavy metals).
• Undertake ad-hoc projects related to shelf-life studies and statistical tests, typically lasting 3-4 months.
• Complete assigned tasks according to site QSHE requirements with minimal supervision.
• Conduct laboratory investigations when out-of-spec results are obtained.
• Communicate any abnormalities to the Quality Manager as appropriate.
• Cover duties of colleagues in their absence.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661