Job Highlights

• SGX Catalist listed company
• West - Office located at Bukit Batok Crescent, The Spire Building, Singapore 658079
• Basic Salary + Commission
• AWS

Job Description

• Handling sales inquiries and quotations from customers;
• Handling pre and post sales enquiries from customers;
• Entering confirmed orders into order system;
• Arrange and track delivery of products from overseas and local warehouse to customers’ location;
• Documentation of order archiving;
• Conduct general office administration;
• Ability to communicate with clients regarding on their orders and our products

Job Requirements

• Diploma in Business Studies / Engineering
• Entry level candidates are welcomed to apply
• Proficient in MS Excel & MS Word
• Good verbal and written communication skills

Fresh graduates Welcome

Our client's Singapore Team and become a key player in the world of financial data to our client. We are looking for a Financial Data Quality Analyst who will be responsible for ensuring data integrity and accuracy, particularly in the realm of Exchange Traded Funds (ETFs) and major Indices.

In this role, you will work closely with clients and vendors to streamline data normalization, handle corporate events, and enhance the client experience. If you're passionate about financial markets and have the skills to dive into data with an analytical mindset, we want to hear from you.

Day To Day Responsibilities:

• Monitor and enhance the quality of captured data for regional Exchange Traded Funds (ETFs) and major Indices to optimize client experience.
• Analyze corporate actions (CAs) and ensure the accurate application of relevant data to ETFs and Indices for client consumption.
• Provide real-time support for over 700 Portfolio Composition Files (PCFs) of ETFs, ensuring timely delivery before the European market opens.
• Conduct thorough data quality checks across client-facing platforms, performing sanity and validation checks.
• Address and troubleshoot client queries related to PCFs and major index-related issues, utilizing in-depth knowledge of workflows and calculations.
• Collaborate with the team or work independently to propose enhancements to data normalization and aggregation processes, continuously improving the quality of data delivered to clients.
• Demonstrate an entrepreneurial spirit by problem-solving, setting up, and streamlining internal operational processes using VBA, Python, and SQL.

Skills Need as

Qualifications and Experience:

• A Bachelor’s Degree from a recognized institution, with preference given to degrees in Finance, Accounting, Economics, or Engineering.
• Fresh graduates to 5 years of relevant experience.
• Broad understanding and keen interest in financial markets and reference data, with specific knowledge and interest in ETFs and Indices.
• Ability to thrive in an entrepreneurial, fast-paced, and team-oriented environment.
• Excellent verbal and written communication skills, agile critical thinking, and a problem-solving demeanor, with acute attention to detail.
• Proficiency in MS Excel is a MUST ; proficiency in VBA, Python, and SQL is advantageous.
• Proactiveness, a strong willingness to learn, and excellent time management skills.

If you are enthusiastic about ensuring data accuracy, thrive in a fast-paced environment, and are passionate about maintaining high-quality standards in the financial sector, we invite you to apply and become part of our dynamic team.

Please contact [email protected] for more information

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net’s Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Primary Role

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user’s requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

System Analyst job qualifications and requirements

A formal qualification will be important when advertising for a highly skilled System Analyst, however, some candidates will be self-taught or have learned their programming skills on the job. In a System Analyst job description, the below fields of study would be most relevant to include:

• IT

• Science or Computer Science

• Business Administration

Whether formally qualified or not, a System Analyst should also possess these skills:

• Critical thinking ability

• Strong problem-solving capacity

• High-level written and verbal communication skills

• Project management skills

• Ability to work under pressure and to tight deadlines

• Knowledge of data modelling and data visualisation tools

System Analyst duties and responsibilities of the job

As a role critical to smooth operation and safe, secure computer systems, a System Analyst job description should include many of the duties and responsibilities below:

• Maintaining and upgrading existing systems as required

• Designing new computer systems and frameworks

• Troubleshooting technical issues

• Risk mitigation planning

• Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent

• Creating system guidelines and manuals for the organisation

• Running training sessions and workshops on system processes

• Conducting regular reviews of systems and generating reports on efficiencies and improvement areas

• Structuring and prioritising business requirements and communicating plans with stakeholders for review and approval

Working Day: Mon to Fri, 8.30am - 5,50pm

Salary: $3200- $3500

Address: Bedok South

Job scope:

• Support purchasing duties, including expeditor role
• Support ISO 9001 / ISO 18001 procedures, implementations and documentations
• Assist in packing and shipping documents and other administrative duties
• Support project managers in implementation and liaising with clients

Requirements:

• Minimum Diploma / Degree in Business Management or relevant course
• At least 3 years of relevant experience

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities

Business Application Development / Support

- Maintain, support in-house developed Power BI reports; Power Apps and Automate workflows.

- Analyzing the business requirements and challenges of the stakeholders;

- Designing and developing solutions using the Power Platform, Power BI;

- Closely train, support business users hands-on with these tools, to become citizen developer;

Project Coordination / Business Analyst

- Track project milestones and ensure deliverables quality; committed to project success;

- Lead hearing and analyse of business requirements, propose new solution;

- Manage and update IT Project and Knowledge online document library;

- Organize periodic meeting and management report.

Communication

- Proactively communicate, track performance and milestone metrics to project members and IT leadership

- Communicate to various functional departments in regards to support projects, process changes, issues and deliverables.

Requirements

- IT Degree or 2-3 years of equivalent IT working experience;

- Knowledge and relative development work experience on Power Platform, Power BI;

- Proficiency in data modling, DAX, ELT tools, SQL, Azure Data Lake, Azure Synapse.

- Meticulous with strong analytical and problem solving skills;

- Service oriented, team player;

- Excellent interpersonal skills, with the ability to communicate with all levels and external partners/vendors as well.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume. We regret that only shortlisted candidates will be notified
Job Code: SHUL
Email Address: [email protected]
EA License: R1656128
Registration No: 01C4394
More jobs available HERE!

Your role :

Are you an expert when it comes to Unix and SQL skills? Do you have good knowledge in automation tools like – Splunk, AppDynamics, Automation Anywhere or IPCentre? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs?

We’re looking for a IT support analyst to:

• support the Service & Product Manager across several technical domains
• ensure workflows, processes, tooling and applications are of the highest quality standard
• contribute expertise to the management of existing and new IT products and services
• define workarounds for known errors and initiate process improvements
• maintain a knowledge database

Your team :

You’ll be working in the Hosting Services Wealth Management Team in Singapore. We provide best in class IT services for Wealth Management business. As a Support Analyst, you’ll play an important role in providing availability and stability to the global WM IT platform.

Your expertise :

• 2-5 years of hands-on experience with UNIX, ORACLE, Sybase, Postgress, Websphere/Tomcat
• proficient with software tools, such as APPDYNAMICS, SPLUNK etc.
• prior experience in development or support of wealth management or other banking domain applications
• track record of influencing senior IT stakeholders and business partners
• confident communicator that can explain technology to non-technical audiences
• capable of understanding client needs and translating this into products and services
• knowledge on Securities Settlement and/or Corporate Action

Are you seeking the new norm career opportunities?

We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

Who we are

Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.

Our DELIVERIES:

· Quality

· Speed

· Technology

· Right Pricing

· User eXperience

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

Governance, Risk, and Compliance (GRC) Analyst

Job Title: Governance, Risk, and Compliance (GRC) Analyst

Work Location: Downtown, Singapore

Job Type: 1 year contract, subject to renewal

About the Job

The : GRC Analyst will be responsible for ensuring the compliance of company’s technology landscape against establish guidelines MAS Technology Risk Management Guidelines & MAS Cyber Hygiene), group policies and standards.

Primary Responsibilities:

1. To assist in

· ISO 27001 assessment, compliance review and certification.

· Internal/external IT audit management.

· Technology risk management.

· Information security issues and SLA (Service Level Agreement) overview.

· End of life/end of support (EOL/EOS) management.

2. Identify and implement continuous improvement / automation to enhance governance process.

Job Requirements:

· Diploma or Bachelor's degree in Information Security, IT Engineering, Information Technology, or related field.

· Proficient in project management and coordination, with hands-on experience.

· Strong knowledge of software engineering, emphasizing secure software development.

· Familiarity with the Secure System Development Life Cycle (SDLC) process.

· Critical Thinker with excellent judgement and strong initiative.

ARE YOU THATZ ONE?

Get in touch

· Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

· Apply through this application or send your resume to [email protected]

· All shortlisted candidates will be contacted

As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more!

Instagram: https://instagram.com/thatz_international

Telegram: https://t.me/+Qfwm_1-DbIhmMjc1

Facebook: https://www.facebook.com/profile.php?id=100091735044533

LinkedIn: linkedin.com/in/thatz-recruiter-25234548

STAY SAFE AND HEALTHY! TAKE CARE!

Finance & HR Executive

• Working Days: 5 Days [Monday - Friday]
• Working Hours: 8.30am - 5.30pm
• Salary: $2600 - $3000
• Location: Eu Tong Sen ( Near Clarke Quay MRT )

Summary:

This position will play an integral function in ensuring business operations is efficient and according to set corporate company policies. You will be responsible in ensuring data security & corporate and client confidentiality is not compromised. The Executive (Finance/HR) will provide corporate finance and HR support in addition to some administrative tasks.

Responsibilities:

1. Office Management (General Admin)

• Co-ordinates office maintenance with appropriate vendors
• Manages office supplies inventory & places order through the appointed vendors.
• Manages & coordinate postal/courier services
• Manages the cleanliness of the office.
• Handle request & queries promptly & appropriately.
• Maintain electronic & hardcopy filing system.
• Review, propose and implement approved corporate policies & procedures

2. Finance/Accounts Management

• Handle accounts receivables function which includes invoicing, follow-up on overdue accounts
• Handle accounts payables function which includes monitor & record expenses, manage staff claims
• Follow through on signed agreements & contracts

3. HR Management

• Review, propose and implement HR Policies & procedures
• Manage recruitment function which include on-board/off-board, orientation and work pass application
• Manage leave records and schedules of staff and co-workers
• Manage the training and development of staff and co-workers which include activities planning

Requirements:

• Minimum a Diploma in Business or other closely related fields
• Must have at least 2 years experience in finance and hr-related work

The Supreme HR Advisory Pte Ltd || EA No: 14C7279

Ng Syu Ching (Ellis) || Reg No: R22107944

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The IT ERP (Enterprise Resource Planning) Business Analyst plays a crucial role in the successful implementation and ongoing support of ERP systems within an organization. The function requires a combination of technical expertise, business acumen, effective communication skills, and good SAP knowledge to bridge the gap between business needs and SAP and other ERP (Systems, Applications, and Products) software's capabilities. The primary responsibility is to understand business processes, identify opportunities for improvement, and leverage ERP solutions to meet business objectives. To make sure that ERP projects support and complement the strategic plans of Mediacorp business units and the organization as a whole, the role must collaborate closely with the business transformation department.

Responsibilities

• Collaborate with key stakeholders, including business leaders, department heads, and endusers, to understand and document business processes and requirements
• Analyse existing systems and processes to identify areas for improvement
• Work closely with the IT team to design and configure the ERP system to meet the organisation's business requirements
• Customise and tailor the ERP system to align with specific business needs
• Able to identify areas of the ERP system that do not support best practices and industry standards, and advise the business effectively
• Develop and execute test plans to validate that the ERP system meets functional and performance requirements
• Collaborate with end-users to conduct user acceptance testing (UAT) and address any issues or concerns Develop training materials and conduct training sessions for end-users to ensure they can effectively use the ERP system
• Create and maintain documentation for system configurations, processes, and procedures
• Provide ongoing support to end-users and address any issues or concerns related to the ERP system Investigate and resolve system errors or discrepancies in a timely manner
• Stay informed about updates and new features in the ERP system
• Identify opportunities for continuous improvement and optimisation of business processes
• Participate in project planning and management activities related to ERP implementations or upgrades Ensure that projects are delivered on time and within budget
• Facilitate communication between business stakeholders and the IT team
• Provide regular updates on the progress of ERP projects to relevant stakeholders
• Collaborate with ERP vendors to address issues, obtain support, and stay informed about product roadmaps and updates
• Analyse data within the ERP system to extract meaningful insights and support decisionmaking processes

• Proven experience as a Business Analyst, preferably with a focus on ERP
• In-depth knowledge of ERP modules relevant to the business domain
• Strong analytical and problem-solving skills
• Excellent written, communication and interpersonal skills
• Must be comfortable addressing C-suite executives as well as coordinating at various levels of the business
• Ability to manage multiple projects from beginning to completion
• Must have the ability to understand the team’s challenges and develop solutions
• Be familiar with various types of project management and business analysis software
• Having knowledge of the local culture and preferably experience in media business operations

Your role :

Are you an expert when it comes to Unix and SQL skills? Do you have good knowledge in automation tools like – Splunk, AppDynamics, Automation Anywhere or IPCentre? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs?

We’re looking for a IT support analyst to:

• support the Service & Product Manager across several technical domains
• ensure workflows, processes, tooling and applications are of the highest quality standard
• contribute expertise to the management of existing and new IT products and services
• define workarounds for known errors and initiate process improvements
• maintain a knowledge database

Your team :

You’ll be working in the TOC (Technology Operations Center) Wealth Management team in Singapore. We provide best in class IT services for Wealth Management business. As a Support Analyst, you’ll play an important role in providing availability and stability to the global WM IT platform.

Your expertise :

• ideally 5-10 years of hands-on experience with UNIX, ORACLE, Sybase, Postgress, Websphere/Tomcat
• proficient with software tools, such as APPDYNAMICS, SPLUNK etc.
• prior experience in development or support of wealth management or other banking domain applications
• ability to solve complex issues, good at problem statement analysis and solution design thinking
• track record of influencing senior IT stakeholders and business partners
• confident communicator that can explain technology to non-technical audiences
• preferrable knowledge on Securities Settlement and/or Corporate Action

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

The position requires engineer to carry out tasks related to IT security assessment, remediation and mitigation of security risks, carry out security patching, Operating System updates, monitoring of critical infrastructure, endpoint security, corrective and schedule preventives maintenance for broadcast IT system and support implementation of broadcast IT system projects.

• Provide technical support to broadcast equipment and systems in News Studios & News Post Production and asset management system, Outside Broadcast production van, News Room Computer System and etc.
• Document, communicate, collaborate, and handle security incidents
• Assess system vulnerabilities and provide guidance, remediate and mitigate the security risks
• Perform troubleshooting and repair of broadcast equipment and system.
• Perform preventive and corrective maintenance broadcast and IT equipment.
• Work with different business units to provide technical solutions to enhance existing operation and setup
• Evaluate and recommend new broadcast IT equipment and system.
• Support project implementation of broadcast IT system and infrastructures.
• Perform shift and standby duty to support broadcast system and infrastructures.

• Degree or Diploma in Information Technology, Information Systems, IT Security or equivalent. 
• Basic understanding of cloud / enterprise security best practices

Work location: Central (Queenstown/Alexandra area)

Working hours: Mon – Fri, 9am – 6pm

Job Responsibilities:

• Data Ingestion: Collect and manage data from various sources.
• Data Parsing: Normalize, parse, and structure data for analysis.
• Search and Query: Use Splunk's SPL to analyze data effectively.
• Visualization: Create dashboards and reports for data visualization.
• Alerts and Notifications: Set up alerts for critical events.
• Troubleshooting: Investigate and resolve data-related issues.
• Security Monitoring: Detect and investigate security threats.
• Compliance: Assist with compliance reporting and audits.
• Documentation: Maintain records of configurations and processes.
• Communication: Collaborate with teams and present findings.
• Continuous Learning: Stay updated on Splunk and industry trends.

Requirements:

• 1 year relevant working experience with Splunk technology
• Knowledge in IT operations and troubleshooting, communication and documentation
• Knowledge in Compliance and Regulatory requirements will be an added advantage
• Candidates with Splunk Architect certification will be considered for Splunk Architect position

Interested candidates may send your resume to [email protected]. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

1. Oversee the entire event lifecycle, from initial planning and budgeting to execution and post-event evaluation.
2. Lead and manage a team of event coordinators, ensuring effective communication, collaboration, and task delegation.
3. Ensuring timely delivery of services.
4. Coordinate all aspects of event logistics, including venue selection, setup, equipment rentals, and transportation.
5. Identify and assess potential risks associated with the event and implement mitigation strategies.
6. Anticipate and resolve issues that may arise during the event, ensuring smooth execution and minimal disruptions.
7. Evaluate event performance, identify areas for improvement, and implement changes for future events.

Job Scope:

Responsible for the pre-examination preparation, invigilation of examination and post-examination work

1) Support examination administration, including logistical and facility arrangements, handling of examination papers and other examination materials

2) Invigilate examinations

3) Liaise with examination service provider for examination-related technical issues and feedback

Requirements:

- Diploma Qualification

- Good knowledge in MS Word, Excel, Internet

- Team Player

- Good attitude

Salary: $2200 to $2500 per month

Working Arrangement: Mondays to Thursdays: 8.30am to 6pm & Fridays: 8.30am to 5.30pm

Location: Changi Airport

Contract Period: 1-year

Daily Operations

• Operate and run day to day AV and VC system for virtual and physical events
• Plan and manage schedule for multiple Teams/ VC meeting to ensure setup and tests are done
• Responsible in ensuring AV and VC system are in good working condition by conducting predictive and preventive maintenance
• Providing Level 1 support on fault rectification works
• Produce monthly report of the maintenance checks for filing and checking
• Working closely with Facilities Management team on operation.
• Attending to maintenance service requests
• Maintain an asset inventory with proper labelling as well as problem and incident reports
• Coordinate and supervise the rectification of AV and VC defects, maintenance, replacement and upgrading works
• Monitor and attend to maintenance service requests

Who we are looking for

• Technicians/ Operational Executive shall have at least 1 year experiences in audio visual (AV) equipment operations and maintenance
• Good communication and interpersonal skills, with an eye for detail
• Well knowledge on MS Teams and Polycom system
• Positive working attitude
• Able to handle stress and multitasking
• Good team player

We are looking for a proactive and dynamic professional to join our monitoring team to provide support and monitorbatch jobs processes for a mission critical system.

Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools.

Job Description

• Monitor system and batch job processing; perform 1st level problem determination and resolution; and timely escalation of issues and critical alerts,
• Assist System / Application Support engineers for system and / or batch jobs recovery,
• Setup and maintain the monitoring maintenance policy for system undergoing maintenance, to stop and resume the monitoring and alerts,
• Work closely with System / Application Support engineers in improving the system and batch monitoring and alerts,
• Participate in the Daily Operations meeting and prepare Health Check report,
• Coordinate with the Change Manager on the communication to the client for the start and end of the change activities,
• Provides 24x7 rotating shift roster support on eight (8) or twelve (12) duties. To support/ assist in extended support and / or swap of duties when there is a need such as stand-in for colleague on medical leaves and/ or support to major production issue, etc. and
• Conformance to the established standard operation procedures.

Requirements

• Has an analytical mindset and able to understand business and functional concepts
• Proactive, self-driven and able to work under pressure with a high sense of urgency,
• Ability to work effectively both independently & within a team and
• Comfortable interacting with both internal and external stakeholders.
• Experience with working in a ticketing system,
• Experience with monitoring tools and writing scripts for automation and
• Possess SQL knowledge and capable of constructing basic SQL queries

The position requires at least 3-5 years of experience in the manufacturing field or in a related area.

You must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals.

Key Job Accountabilities (Actual daily deliverables):

·To support and maintain business web applications.

·To discuss with business users to understand business requirements for systems enhancements.

·To provide enhancement to the systems based on time to time business needs.

Responsibilities:

·To maintain and enhance operation web applications.

·To write technical procedures and documentation for the applications including operations, user guide, etc.

·To Investigate and resolve application functionality with vendor, if enhancement is needed.

·To assist in troubleshooting software application issues.

Reporting Relationships (Who this job reports to; Who reports to this job):

·This position reports to Manager.

Required Experience and Qualifications (Required knowledge, skills and experience---however acquired):

·Degree / Diploma in Computer Science or Computer Engineering with at least 2-5 years’ of relevant experience

·Experiences in Platforms like VB6, ASP.Net, VB.Net, VB.net and Oracle and C#.net with J2EE & JavaScript are required.

·Hands on experience in Oracle & SQL Server databases SQL queries and stored procedures.

·Knowledge in Microsoft Access VBA will be added advantage.

·Knowledge in SQL Server Reporting Service will be added advantage.

·Been through at least 2 cycles of full SDLC Implementation.

·Understanding of the semiconductor industry business will be added advantage.

·Independent, strong analytical skills and ability to work under pressure with tight deadlines.

Working hour: 8am to 5.30pm, 5days

Your new company

Be a part of a global market leading tech company.

Your new role

• Handle and resolve end to end post-sales queries for advertising products, ability to work on case volumes across email and chat channels

• Own and drive query resolution through collaboration with Product & Engg groups to resolve all types generic, technical or product queries

• Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points

• Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer

• Manage escalations workflows with internal teams across Product teams

• Partner with upstream technical specialists to educate advertisers on product features and common issue types

• Engage and support new product launches across the advertising platform, act as Voice of Customer for fixes and advocate for efficient resolution

What you'll need to succeed

Minimum qualifications:

• 4+ years of Technical Customer support or Operations , in region where role is based

• Preferred experience in a Contact Centre/Service program for any Advertising Tech company

• Prior Customer Support exp as in-house team is highly desirable

• Fluent with social media products usage and basic understanding of Advertising industry

• Japanese speaking to communicate with stakeholders from other regions

What you'll get in return
This is an exciting opportunity to join a global tech firm. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Highlights:

- Work Life Balance (Monday - Friday, 9am to 5:30pm)

- Lunch provided

- Shuttle Bus (Aljunied and Potong Pasir Mrt)

- 18 days AL

Responsibilities:

- Support the development of market penetration strategy by identifying and evaluating potential strategic partnerships and business opportunities to enhance the platform's offerings and market reach.

- Support the partnership development process, including initial outreach, negotiations, contract finalization, and successful onboarding of partners.

- Collaborate cross-functionally with product, marketing, and operations teams to develop strategies for partner integration and implementation.

- Conduct market research and analysis to identify trends, opportunities, and competitors' positioning.

- Build and maintain strong relationships with key stakeholders, ensuring alignment of objectives and delivering value to partners and the platform.

- Support the preparation of materials required for partners' presentation/discussion.

- Provide regular reporting on partnership performance, key metrics, and insights to internal stakeholders.

Qualifications:

- Bachelor's degree in Business Administration, Finance, Marketing, or related field.

- Minimum 2 years of business development or sales support within the e-commerce industry.

- Strong understanding of e-commerce platforms, marketplace dynamics, eco-system building and emerging trends.

- High level of proficiency in Microsoft Office suite, with advanced skills in Excel and Powerpoint.

- Ability to thrive in a fast-paced environment and drive results independently.

- Analytical mindset with proficiency in data analysis tools and deriving actionable insights.

Proven experience as a Business Analyst in the wealth management sector, with a deep understanding of investment products, portfolio management, financial planning, and client servicing.

8+ years of experience in investment products and business solution analysis, preferably in the financial services industry. Experience with technology platforms is beneficial, but not a primary requirement.

Strong analytical skills with the ability to collect, analyze, and interpret complex data from various sources.

Solid knowledge of wealth management industry trends, including regulatory requirements, digital transformation, and evolving client expectations.

Excellent communication skills, both verbal and written, with the ability to present complex concepts in a clear and concise manner.

Strong problem-solving abilities, with a focus on identifying creative and innovative solutions.

Experience working in an agile development environment and familiarity with agile methodologies.

Proficiency in using business analysis tools, project management software.

Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment.

Company overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Function Overview

• International Wealth Management (IWM) in Nomura has been expanding its business. Over last years – several enhancements are ongoing on continuous basis including expanding newer set of applications in IWM application landscape
• This job role – will report head of IWM production support in Singapore
• This job would entail working in shifts
• Good knowledge of Avaloq Banking System is a must

Job Responsibilities

• Primary responsibility of the candidate will be to provide L1/L2 technical support for all applications used by wealth management technology including Avaloq, Marginman and many others
• Manage day to day production issues including daily health checks of all applications and processes
• Working closely with various stake holders like business users, development staffs and infrastructure teams. Prioritize, mitigate or resolve issues and/or minimize outages
• Responsible for availability, incident, problem and capacity management for all applications in scope
• Maintain high performance and availability of production environment including ensuing batch monitoring during late shifts
• Monitor critical components of the system and troubleshoot problem areas
• Liaise with users to ensure production incidents are resolved on a timely basis and that remedial actions are taken. Manage and keep track of production issues, follow up incident post mortem to mitigate root cause
• Work closely with regional IT teams (cross IT BUs) to maintain effective up-stream & down-stream
• Processing
• Implement continuous process improvements including but not limited to Policies and procedures and production monitoring
• Participate in business continuity planning and exercises
• Participate/support in regional and/or global projects

Job Requirements

• University graduate with minimum 7-8 years of application support experience in application support role in banking environment/ financial institution
• ITIL v3 or similar qualifications with Java, Oracle, Unix/Linux, Sybase technologies
• Demonstrate basic financial understanding in FX/MM/Equity/Derivatives and associated front to back operational workflow
• Able to work with sense of urgency under multiple deadlines, can organize and deliver with minimal supervision
• Excellent analytical and problem solving skills; Willing to learn and able to adapt to different technologies
• Self-motivated, responsible and reliable team player

Essential technical skills:

• Experienced in both banking / financial services supporting large applications
• 5-6 years of hand on experience in Unix/Linux, Oracle/Sybase, Java technologies, Avaloq and Marginman
• > 5 years’ experience in production support including managing incident & problem management
• Experienced in supporting Wealth Management system/Order Management system/ Execution Management System
• Experience in disaster recovery planning and test execution

Preferred:

• Completed Avaloq Certification training
• Knowledge of market data and financial models will be advantage
• Practical understanding of FIX protocol
• Understanding on cloud operations, micro services, python/perl and excel skill
• Communicates well & across all levels.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5246

• Strong business domain knowledge in banking
• Experience in IFRS9 and Moody’s
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Minimum 10 years of relevant banking and/or consulting experience
• A passion for learning and the willingness to solve problems.

The FBA will be responsible for the following deliverables

• Business Requirement Document (BRD)
• Functional Specification Document (FSD)
• Data mapping specifications
• Test Strategy
• Review of Unit test / SIT / UAT approach, test cases and results
• review and prioritise defects
• support deployment and post deployment activities
• project status updates and escalation

Our Client:

An exciting opportunity to join our client who is a well-established MNC in the Manufacturing industry. Company is currently in growth phase with presence in APAC countries. Hence, they are looking to hire an IT Application Analyst to provide application and helpdesk support.

With a collaborative culture, candidates can look forward to a supportive environment with high autonomy.

The Responsibilities:

This role will report to the Head of IT (APAC), based in Singapore. The role requires proficiency in full Microsoft O365 Suite, particularly in Power Platform and SharePoint, to provide support in translating business requirements to technical requirements, along with conducting tests and QA. The role will also be expected to have Project Management and Helpdesk Support experience.

Your responsibilities will include but not limited to:

• Provide regional support for software solutions and troubleshoot issues whenever needed
• Ensure timely resolution of requests logged in the ticketing system
• Migrate legacy applications to new technology applications in accordance to global team alignment (Documentum, Lotus notes app, SharePoint, etc.)
• Analyze business requirements and translate them into technical requirements
• Work independently to design, develop, and implement software automation solutions, e.g. Power Automate
• Develop and maintain project documentation, including requirements, functional specifications, and user manuals
• Collaborate with stakeholders to identify and resolve issues, ensuring project success
• Conduct testing and quality assurance to ensure software solutions meet business requirements
• Participate in project planning and provide insights on timelines, resources, and risks
• Stay up-to-date with emerging technologies, pertaining to software development
• 20-30% hybrid role in providing onsite and regional (India) helpdesk support

The Requirements:

• Bachelor’s Degree in Computer Science or IT-related
• Proficient in Microsoft suite (Power Platform, SharePoint)
• Experience in Helpdesk Support
• Experience in Project Management
• Excellent interpersonal and analytical skills
• Independent, resourceful, proactive, and adaptable to fast changes

What’s in it For You?

• Competitive salary
• Working for one of the globally acknowledged company within the industry. A truly established and leader in the industry
• Available avenues to contribute positively for the organization to grow and being recognized for it

Other Information:
Location: West (Accessible by MRTs and Buses)
Mode of Work: 4 days office, 1 day work-from-home

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

JO Reference: JO-230815-325452