• Remuneration package: Up to SGD$5,700 Basic + AWS + Variable Bonus
• Location: Simei
• Healthcare industry

Description

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure smooth business operations, including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management, including tech refresh, preventive maintenance (e.g., laptops / Printers) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products, including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements

• Recognized Diploma or Degree in Information Technology or equivalent
• Experience Minimum 3 years of experience in providing IT support to end-user community
• Has a passion or keen interest in Healthcare or Community Services
• Strong in tracking on-hand tasks and seeing through to completion
• Experienced in troubleshooting IT issues at L1/L2 support
• A great team player and able to work well with other team members
• Able to communicate well and maintain documentation

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R23114519

Posting Personnel: Lin Pei Yu

Benefits Summary:

• Up to $3500 + Variable Bonus + Benefits
• 5 Days work week
• Working Location: Sentosa

Responsibilities:

• Provide technical support service to users in the organization
• Setup, configure and ensure smooth running of the computers, network devices, printers
• Performing first level troubleshooting of devices
• Server Administration including running backups and trouble shooting
• Any adhoc task assigned by superior

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

• Processing quotation and sales orders
• Liaising with Suppliers for product related matters including purchase order creation
• Must be customer & team oriented.
• Candidate must possess at least secondary/Pre-U/A level/College in any field.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Candidate must be suitable for working in a fast pace environment

Our Client is one of the leader in the banking industry, they are currently hiring a business analyst to assist in market and credit risk operation. This individual will need to be strategic, proficient in SQL and excel to execute the responsibility of this role.

Salary up to $6000

Location: Central

Responsibilities:

• Undertake the business analyst role for Market & Counterparty Risk Domain
• Gather, collate and analyze user’ requirements from business and risk users and provide clear business specifications for system implementations
• Analyse and perform impact analysis of requests and review system and functional designs are sound and adequate to address Market & Counterparty Risk Business needs
• Devise comprehensive test plans (including test scenarios and test cases) to test system deliverables
• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives
• Plan, schedule and adhere to enhancement timeliness to meet agreed deliverables

Requirements

• Degree in Banking, Financial Engineering, Computer Science or any other related quantitative discipline with about 3 or more years’ relevant experience in business analysis area
• Prior business analysis experience of working between technology and business users to specify business requirements for development of systems solutions
• Understanding and experience in the area of Market Risk or Counterparty Risk
• Prior experience in implementing Market or Counterparty System or innovative digital solutions within Risk Management Group is an advantage
• Team player with strong inter-personal, communication, presentation, analytical and problem-solving skills
• Proficient in SQL and Excel

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

OUR COMPANY

In Technical Support, our vision is to delight customers with speedy responses. As a Support Specialist you are responsible for support cases for our customers. The team adheres to a touch-and-hold Support model operating from a single global queue. The breadth of product knowledge that you will obtain in this role is unsurpassed. While you will own the entire case lifecycle, you are also granted access to Subject Matter Experts throughout the organization. Note that we resolve every case with a knowledge article, making it easy for customers to find answers to their questions without opening a case. There will be times when existing literature does not address your case, so you will craft a new knowledge article to help your customer resolve their case.

Our team metrics highlight our industry leadership, notably First Response Time of 2.3 hours and Customer Satisfaction scores averaging 4.8 on a scale of 5.0. In Technical Support we have a pre-defined career track that recognizes your achievements and rewards you for your contributions.

WHAT YOU WILL DO

• Triage & Managing the Queue - ensure that inbound cases have the correct values in key fields: Severity, Category, Subcategory, and Case Synopsis. And also verify the contact and hotel information.
• Self-assignment - you will assign yourself cases from the queue not only in areas where you have expertise, but in subjects that will challenge you and help you grow.
• Case Management - We do not follow a tiered support structure; rather, you will own each case from Opening to Resolution. By relying on Training, Playbooks, Knowledge, and Peers, you will quickly learn to troubleshoot and resolve cases across all Duetto products.
• Escalations - You will need to document product defects (using written text and video content) for escalation to R&D. You must be able to articulate Expected Behavior, Actual Behavior, and Repro Steps to Engineering.
• Once you have on-boarded for one year and have become an independent contributor, you may be eligible for promotion to Senior Specialist. Senior Specialists have the following added responsibilities: peer review of knowledge articles, peer review of case escalations, and system monitoring (using tools such as sentry.io, sumologic.com, etc.)

QUALIFICATIONS

• University degree
• 2+ years experience in Hospitality or Hospitality Technology
• Client Centered Approach and Professional Orientation
• Self-driven, motivated over-achievers will fit well with our team culture
• Good team player, flexible and a positive attitude
• Intelligent, problem solvers will be successful when troubleshooting complex, technical issues
• The ability to articulate a path to resolution in written English is crucial to success in this role
• We need professionals who can defuse volatile situations
• 50% of our cases are issues dealing with integrations and data quality, so you must be strong analytically.Familiarity with XML is a big plus.
  Ability to manage large complex spreadsheets and familiarity with XMl is a huge plus.
  

PREFERENCES

• University Degree
• Experience with ticketing systems (Service Cloud, JIRA, etc.)
• Hotel experience in Front Office, Sales, Reservations or Revenue Management
• Ability to work under pressure

About Duetto

We are a team of passionate hospitality and technology professionals delivering a modern platform to hoteliers in over 60 countries. Our solutions address the biggest problems faced by the hospitality industry by simplifying distribution complexity and optimizing profitability with unique and powerful applications that increase conversion, guest loyalty, operational efficiency and revenue. Our goal is to become the most trusted, effective and widely used hotel technology company in the world. Founded in 2012, Duetto is headquartered in San Francisco with offices in Las Vegas, London, Singapore and Buenos Aires. Duetto is backed by leading investors: Warburg Pincus, Accel Partners, Icon Ven Icon Ventures, and Battery Ventures. If you want to be a part of a fast-growing company, working with amazing people tackling big challenges in a massive industry, then Duetto is looking for you.

Apply here

https://boards.greenhouse.io/duettoresearch/jobs/5375157

Job Responsibilities:

• As a Business Analyst, you will be involved in the software development life cycle and agile methodology from project initiation, requirements, application development, implementation, maintenance and post-implementation review phases.
• Mandatory - SQL skillset, experiences in Banking industry and ability to perform detailed data and business analysis and testing.
• Liaise extensively with external, internal clients and vendors;
• Lead design thinking sessions and requirements discussion with customers; conduct requirement analysis to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues;
• Successfully translate users’ requirements into use cases, technical solutions;
• Present and communicate functional requirements and use cases to the technical and development teams and ensure system meets functional and system requirements;
• Define system-level application architecture, high-level and detailed design, architectural policies and principles, implementation risks and mitigation measures, etc;
• Engage customers to explain the rationale of architecture’s selection, or other technical issues;
• Prepare documentation, such as requirements and functional specification, design specification, enterprise class structure, data and application management framework, interfacing, infrastructure requirements, data migration approach, etc; work closely with customers to review and sign-off documentation;
• Prepare system training programs and conduct training to the customers;
• Develop test plans, cases and results and trace to requirements to ensure comprehensive test coverage. Measure test results with customers’ required outcome;
• Perform functional and backend testing, review results and logs, resolve test issues and ensure application quality;
• Perform test briefing to the stakeholders and support UAT.
• Trouble-shoot system problems faced by the project team, customers and follow up till resolution;
• Conduct change impact analysis on customers’ requests in a change management lifecycle;
• Work with local and off-shore teams to deliver projects on the technical aspects;
• Prepare solutions and proposal for pre-sales activities;

Experience:

• Degree in Computer Science and Engineering;
• Must have experience working in banking domain.
• Minimum 2 years onwards of relevant experience as a Business Analyst and tester in Java environment.
• Strong analytical skills and possess stamina in following up on issues reported till its resolution;
• Experience in issues/problems and change management processes;
• Ability in analysing system backend logs and performing data mapping and categorisation;
• Able to perform functional and backend testing activities and ensure traceability to requirements;
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, good writing and communication, negotiation and interpersonal skills including strong persuasive technique and an eye for details;
• Development skillset Java environment, well verse in Jira and SQL is an added advantage;
• Able to work under stringent timeline and exhibit commitment to project completion;
• Strong customer-service orientation and good presentation skills;
• A good team player

Below is the detail JD Technical System Analyst.

Payment Domain and Payment Messaging formats especially ISO20022(Pain/Pacs/Camt/Admi)/SWIFT(MT*) formats. Must have experience as Business Analyst/System Analyst

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Translate functional requirements to design.
• Work with technical SMEs to understand their requirements and ensure these are met.
• Define best practices and standards for the microservice implementation.
• Identify and define implementation patterns.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.
• Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.
• Highlights design risks, provide alternative options, and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

• Bachelor’s degree and 10-15 years of technical experience within architecture development, integration of backend systems and development. Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Micro services, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.
• Demonstrated knowledge of OAuth token-based authentication protocol.
• Demonstrated knowledge of PCI and Security Coding Standards.
• Experience with MSSQL, data modelling, query development and performance optimization

GOOD TO HAVE

• Experience in migrating TIBCO services to spring boot microservices.
• Experience in gaming and Hospitality industry would be an advantage.

Technical / Professional Skills

Spring Boot, Java/J2EE,SOA,REST and Soap Services, Microservices

•             Provide excellent customer service.

•             Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

•             Support on desktops, notebooks, printers, scanners hardware components.

•             Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

•             Installation of Apple IPad software’s.

•             Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

•             Printer Maintenance.

•             Take on and resolve complex calls or tasks the other engineers could not resolve.

•             Responsible for learning and working independently.

•             Responsible for providing excellent support and timely service

•             At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.

•             Good attitude.

•             Willing to learn and work in a team.

•             Strong problem-solving skills.

•             Excellent client-facing skills.

•             Professional presence and excellent communication skills.

•             Hardware Skill – Desktop, Laptop, Printer and Scanner

•             · Windows OS (Must know Windows 10)

*NEW* L1-L2 Desktop Support - up to 4,000 with Bonus

Our client is one of the leading food and agriculture trading firms, known for its stable and friendly working environment. They are currently seeking an experienced L1-L2 Technical Support Engineer. The ideal applicant will provide general BAU IT support to internal users.

We are looking for someone with strong interpersonal and communication skills in English and the following technical skills:

• Minimum of 2 years of L1-L2 technical support experience in a large corporate infrastructure (250 user environment).
• Hands-on experience in desktop, laptop, printer, and scanner configuration.
• Basic administration knowledge of systems and servers, phone systems, and wireless infrastructure related to the network.
• Knowledge of Windows 7, Windows 10, Mac OSX, patch management, and essential applications such as Microsoft Office.
• Experience in troubleshooting all office network-related issues, such as switches and WIFI.
• Fair understanding/knowledge of LAN/WAN/MPLS.
• Working experience with Office 365 to prepare reports and dashboards.
• Ability to adhere to the organization’s standards, processes, and procedures.
• Good command of English and strong communication skills, both written and interpersonal.
• A team player who can work with minimal supervision and collaborate with heterogeneous teams.
• Good time management and multitasking capabilities.
• Proactive with meticulous attention to detail.
• Willingness to learn, take ownership, and show initiative to achieve desired results.
• Ability to work in a diverse multicultural environment.

Anyone with relevant experience is welcome to chat. For more details, please email [email protected].

Business Registration Number : 200611680D | Licence Number : 10C5117 | EA Registration Number : R1768258

Job Description

· Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.

· Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.

· Understand End to end system implementation including analyse, design, testing, and deployment of application

· Explain and guide Developers during Sprints to clarify the scope and intent of user stories

· Lead or support SIT and UAT test case creation

· To work with QA engineers in validating that the story is implemented as intended.

Top 3 MUST have skills:

1. Business Requirements Analysis

2. Functional Design

3. Functional Testing

Good to have skills –

· Agile Delivery Methodology .

· Ensure that goals, scope, and product domain are understood by everyone in the squad.

· Excellent client-facing communication skills.

. Have functional expertise to pick up and understand domain-related knowledge swiftly to work with other business analysts, Scrum Master, and product owners to drive pragmatic delivery decisions, control scope, and prioritize work.

· Lead scope discussions and effectively manage and control change.

· Dependency management within the squad and across agile teams.

· Help the squad understand the need for clear and concise Product Backlog items.

· Guide squad to develop a high-quality product.

Roles & Responsibilities

Job Description

The Documentum Support Analyst reports to the COE lead and maintains responsibility in managing and supporting Organisation's global Documentum system. This position represents the module expertise for Documentum Capital Projects in MOPS, supporting ongoing projects which rely heavily on document exchanges with client's system. He/She will work closely with the Document Control Team in terms of technical support and ensuring services are delivered according to the IES service level agreement (SLA).investigate non-syncing issues and interpret for error messages for ‘’TIE’’ Web.
re-solve all system issues (Documentum and TIE web).
monitor DCP-TIE portal daily for any document exchange / transmission issues.
train new joiner on using Document CP, TIE Web, BOX.
attend client meeting & re-solve issues pertaining to technical errors.
review comparison report (PIMS, CP, STID) and to assign tasks to DC, IES or EQN.
engage AMS support team for Document enhancement request.
monitor BOX performance on a daily basis.
assist DC task (such as replacement file in CP).
send automatically via ‘’TIE’’ once ‘’Review Class Status’’ provided, ‘’Internal Review Completed’’ in PIMS.
have a monthly / weekly discussion with DC Team on new implementation in DCP or discrepancies in system.
provisioning of missing files (native, PDF, generated PDF) that are not uploaded in PIMS/STID during normal sync operation.
monitor Incoming / Outgoing CRS.
Complies with the HSEQ Code of Conduct as described in the HSEQ Policies, the 14 HSEQ Standards, and the HSEQ Procedures to protect people and the environment at all times. Has a duty of care to ensure that all personnel work in a manner that is not harmful to their own health and safety and the health and safety of others.
Complies with the Group Policy Code of Business Conduct and Ethics and expected training at all times
Requirements:Bachelor's degree in related field
5 years’ experience in Documentum and D2 with rollout and ongoing support.
Minimum 3 full life cycle implementation experience from design to go-live for Documentum and D2 modules
Strong communication and/partner skills with end users with non-technical background
Strong hands-on and support experience with Document CP 16.2 / 20.4
2 to 3 end to end implementation cycles experience and maintenance of global instance of Documentum D2/Capital projects (Prefer experience with version 4.6 D2 and Capital Projects version 1.10)
Excellent communication and interpersonal skills
Experience coordinating with onsite/Offshore team members
Must have hands on knowledge in implementing Documentum and D2 modules
Efficient in analyzing business requirements, needs and objectives and mapping them to
Documentum/D2 configurations
Basic knowledge of Documentum/D2 implementation, configuration, data/Documentmigration and cutover activities
Experience with preparing user training documentation, and test scripts
Must be a decision maker and problem solver, possess communication skills and service orientated

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

Duties

• Provision of secretariat support to Clinical Board meetings
  • Collate all papers and presentations and circulate to members.
  • Attend each meeting and take the minutes of the meeting.
  • Submit minutes of meeting for vetting, amendment and approval.
  • Prepare a register of outstanding matters and engage the relevant stakeholders in ensuring that actions are taken.
• Research and draft strategic papers and presentations for the Clinical Board
• Provision of secretariat support to one or more of the following strategic committees
• Lead and initiate in the preparation of discussion papers and presentations
• Lead in the provision of administrative support including handling committee/workgroup appointments, arranging meetings, setting meeting agendas with the Chairs etc.
• Lead in the provision of administrative support including handling of committee/workgroup appointments, arranging meetings, setting meeting agendas with the Chairs etc.
• Prepare discussion papers and presentations
• Review and harmonise administrative and clinical governance policies across institutions to ensure consistency in the provision of patient-centred andevidence-based care
• Assist with special projects as deemed appropriate by Chair, Clinical Board or Assistant Director
• Develop and execute plans to meet the project requirements

Requirements

• Bachelor’s Degree in any discipline
• Excellent interpersonal, organisational and analytical skills
• Strong project management skills

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Information:

• Mon-Fri; 9am-5.45pm
• Salary; Up to $4,000

Responsibilities:

• Provide technical support to internally and customers
• Drive department performance for providing best services and equipment
• Write specification and technical reports
• Work with technicians to visit customer and fix the problems
• Check and grade return stock with justification
• Work with customer to identify product problem and advice solution.
• Work with technician & service team to develop solution to meet customer needs
• Prepare defect reports to communicate with factories for quality issues
• Lead projects by supporting the technical manager.
• Conduct field testing for new products

Requirements:

• ITE/Diploma in Engineering field
• Min 2 years’ experience in home appliances products
• Good interpersonal skill able to communicate in mandarin speaking customers.
• Proficient in SAP and MS Office

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Responsibilities

• Gather, collate, and analyze user requirements from business and risk users and provide clear business specifications for system implementations.
• Analyse and perform impact analysis of requests and review system and functional designs are sound and adequate to address Market & Counterparty Risk Business needs.
• Devise comprehensive test plans (including test scenarios and test cases) to test system deliverables.
• Perform user acceptance testing, regression testing, simulation testing and live verification to ensure system deliverables meets the required objectives.
• Plan, schedule and adhere to enhancement timeliness to meet agreed deliverables.

Requirements

• Degree in Banking, Financial Engineering, Computer Science, or any other related quantitative discipline with about 3 or more years’ relevant experience in business analysis area
• Prior business analysis experience of working between technology and business users to specify business requirements for development of systems solutions.
• Understanding and experience in market risk or counterparty risk
• Good to have prior experience in implementing market or counterparty system or innovative digital solutions within Risk Management Group
• Proficient in SQL and Excel

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Our client is a highly reputed corporate & investment bank.

Responsibilities:

• Analyze client profile to determine the required KYC information as per procedure.
• Analysis of existing documents, obtain the new documents if any changes are observed.
• Collect or source the client information from the public sources.
• Analysis of collected data, perform sanity check, liaise with relationship manager for further documents, information and confirmation.
• Perform name screening and background checks.
• Input client's data and upload documents into KYC system.
• Responsible to liaise with quality checkers and compliance teams for any issues.
• To ensure the global quality of the KYC files according to the compliance rules.
• To be part of department methods and process improvement by bringing an active contributor of the convergence program between Paris, London, New York and Singapore.
• To conduct/review and analyze information procured and ensure that Know Your Customer (KYC) and Customer Due Diligence for new account opening and maintenance of existing client accounts is in compliance with local regulations as well as the Bank's global procedure.
• Ensure that the KYC Due Diligence package for client for new onboarding client or recertification of existing client is completed accurately and in a timely manner.
• Team spirit and share knowledge, working within a team – with an adaptable & flexible approach, coordinate & guide with other stakeholders across the team and globe on KYC queries.

Skills/Requirement:

• Bachelor’s or Master’s degree in any Finance & Banking or equivalent fields.
• 1-2 years of Previous experience in KYC/AML / due diligence in corporate or investment banking in a client facing environment is highly preferable.
• Knowledge of banking regulations across the globe is a plus.
• Anti-Money Laundering, CAMS or ICA certification would be considered as an asset.
• Highly analytical person with ability to recognize important information and identify risks and with problem solving skills.
• Strong organizational skills with excellent attention to details.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

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Responsibilities

· Broad experience in designing, programming, and implementing large distributed systems with microservices.

· Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.

· Translate functional requirements to design.

· Work with technical SMEs to understand their requirements and ensure these are met.

· Define best practices and standards for the microservice implementation.

· Identify and define implementation patterns.

· Lead activities to build accelerators and tools to increase the quality of deliverables.

· Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.

· Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.

· Continuously seeks to more efficiently manage and utilize technology, platforms, and systems.

· Highlights design risks, provide alternative options, and recommend quality solution to specified problem.

Essential Requirements (Skills Requirements)

· Bachelor’s degree and 8-15 years of technical experience within architecture development, integration of backend systems and development. Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.

· Deep knowledge of SOA, Architecture and Design on Micro services, REST Services and Soap Services Development.

· Experience in core java fundamentals, Java 8+, Spring, Springboot, testing framework Junit, Cucumber.

· Strong hands-on with design patterns, clean code.

· Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.

· Experience in designing and coding scalable Microservices.

· Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.

· Experience in Spring Cloud.

· Experience in Azure Kubernetes Service(AKS).

· Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.

· Experience in API Management using Azure API Gateway(APIM).

· Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.

· Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.

· Demonstrated knowledge of OAuth token-based authentication protocol.

· Demonstrated knowledge of PCI and Security Coding Standards.

· Experience with MSSQL, data modelling, query development and performance optimization

GOOD TO HAVE

· Experience in migrating TIBCO services to spring boot microservices.

Experience in gaming and Hospitality industry would be an advantage

To be part of the Prefessional Services Team as Business Analyst in implementing our e-Financial Services solutions. To participate in requirement gathering and analyst, and preparing documentation using UML to accurately capture the user requirements and analyse results.

Be expected to work with the development team in managing or expectation and in ensuring the solutions meet the user requirement, including preparaing test cases and analysing the rest results, and assisting the team in the SIT and UAT. As a secondly role, will be expected to assist the pre-sales activities to support the Financial Solution Practice Team.

Requirements:

· Minimum 3 years of demonstrated work experience in the IT industry

· Candidates with specific business experience and/or related experience in banking domain in the area of Credit Process, Collateral Management, Risk Management, Capital Markets and /or Basel II will be advantageous

· Experience in end-user support, including the prioritization and rationalization of new support issues, business requirements analysis, functional unit testing and facilitating user acceptance testing (UAT)

· Must have superior written, presentation and verbal communication skills, analytical and project management skills.

· Must possess a solid understanding of information technology and have the ability to conceptually relate technology to a business' needs.

· Competence in data modeling, rapid applications development, or process re-engineering is a plus.

· Must be able to work under a fast pace environment with tight deadlines.

· Has experience with large-scale projects, ongoing production support, software banking/financial applications.

The Role

WTW primary point of contact for facility clients (direct servicing model)

• Support in escalations from Clients via emails & calls
• Facility client's renewal: Follow-up with appointed Carrier to ensure 100% completion for renewal with proper documentation and billings.

Support Consultants in the following works

• Renewal process: Perform technical review (i.e. data accuracy) on all renewal reports prepared by Global Delivery Centre (Manila)
• Prepare Pricing Tool Checklist to facilitate Consultants’ renewal review of clients.
• Support and assist to prepare all necessary reporting requirements based on the SOWs agreed with selected clients (e.g. Benchmarking report, Claims analysis report, Service Level report)
• Prepare employees communication decks, handbook and Benefits Guidebook.
• Prepare insurance premium breakdown for ad-hoc billings, for selected clients.
• Internal documentations and update requirements (for e.g., Update Client Account Checklist, Change & Update forms, IT Security forms)
• For selected clients: Be part of the client servicing team to respond to clients’ enquiries and urgent requests, where necessary (calls & emails)
• Client servicing : Follow-up closelywith Global DeliveryCentre (Manila) to ensure timely and accurate delivery of tasks and e-mail responses based on agreedturn-around time
• To be able to participate in selected, initiatives or ad hoc matters.

Governance, Compliance and Control

• Act with integrity in carrying out duties and responsibilities.
• Act with due care and diligence
• Ensure observation of proper standards of market conduct
• Ensure data quality and accuracy when delivery clients’ work.

The Requirements

• Minimum of 2-3 years’ experience in a Health & Benefits insurance or consulting or brokerage role
• Experience in client supporting role
• Enjoy working with data & experience in analysis work
• Excellent ability to communicate effectively with a strong focus on customer service.
• Good oral and written communication skills
• Technical proficiency in Singapore employee benefits
• Broad understanding of compliance issues related to local legislation.
• Proficiency in Microsoft Office (especially Excel)
• Proficiency in English language

Equal Opportunity Employer

This is a 6 months contract assigned to our client

Work Location: City Hall

Salary Range : $2,300-$2,600

Job Description

1. Logging/resolving User Queries.

2. User administration for the project with regards to client and consultants IDs in the DEV and

QA environment.

3. Backup to PMO tasks.

4. Audit and Operation report preparation.

5. IR/SR/CR administration and alerting.

6. Basic administration of the ServiceNow tool, including ticket assignment, creating new users etc.

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Monthly Basic Salary: S$2,500 to S$3,000 (+ Variable Bonus)

Working location: Mandai Link

Working days: 5 days a week

Working Hours: 8:00 am to 5:00 pm

Given the company's business expansion, we seek the right candidate to manage an e-commerce platform seamlessly, improve order processing, explore new sales opportunities, and effectively handle customer engagements.

Key Responsibilities:

1. E-commerce Platform Management:

• Oversee daily operations of the company's e-commerce platform, ensuring smooth and efficient functioning.
• Troubleshoot and resolve platform-related issues to deliver an exceptional customer experience.

2. Order Processing:

• Process daily orders from online platforms.

3. Customer Service:

• Handle and report customer feedback and complaints.
• Address issues promptly to ensure a high level of customer satisfaction.

4. Quotation:

• Responsible for sending out quotations accurately and on time.

Job Requirements:

• Minimum a graduated Diploma with at least one (1) year of working experience in Sales Administration
• Strong communication skills
• Capable of working independently with a proactive and positive working attitude

Responsibilities:

• Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
• Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
• Apply extensive knowledge of the client's business and industry to develop requirements specifications.
• Document requirements and translate into proper system requirements specifications using high-maturity methods, processes and tools.
• Develop visualization, user experience and configuration elements of solution design.
• Execute and coordinate requirements management and change management processes.
• Develop and maintain internal and external relationships to support management of scope and expectations.
• Participate in proposals, feasibility studies, implementations, and new business development.
• Operates as a team member and as a team leader. Advise on methods to improve business processes.
• Consider the business implications of the application of technology to the current and future business environment.
• Develop and execute acceptance test plans and test cases.
• May lead the training of clients and peers.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. <R1548745> <Teoh Shiau Swang>

Team Summary

The Expense & Investment team is part of the Financial Planning & Analysis team. We are a group of finance business partners supporting various Business Functions.  This role supports the Products & Solutions function to drive Value Added Services

What a Senior Financial Analyst does at Visa:

• Support the budgeting, forecasting and multi year planning process for the Business Function teams in AP. Provide guidance to Business Functions to achieve realistic and timely forecasts. Support the business and finance teams in the preparation of budget and forecast reports to support management review of financial outcomes
• Review forecast and budget submissions and perform an independent challenge to improve accuracy of forecasts. Analyze spending trends and recommend to Finance management a handicap to forecasts if required
• Provide advisory and consultative support to Business Function teams on finance related areas and bring financial discipline in investment decisions
• Maintain templates to track revenue, incentives and expenses.  Prepare reports to evaluate business performance to forecast and budgets
• Build financial models and provide projections using historical data, industry assumptions and metrics. Prepare ad hoc business cases & analysis
• Acquire and maintain a deep understanding of the strategies, priorities, and issues related to the assigned functional areas
• Collaborates easily and successfully with all levels of management in a matrix organization structure
• Establishes and maintains relationships with key stakeholders, i.e. executives and staff, and serves as a key point of contact for finance issues
• Thrives on an environment that is fast paced, rapidly changing, and customer service oriented

Why this is important to Visa

This exciting role will focus on supporting the Business to achieve Product Roadmap priorities, a key focus area that will build out the business for tomorrow.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Opportunity

Our Mission

Technology is here for a reason – to make life easier for everyone.

At BlueBell Discovery, we are passionate about creating IT systems that are effective, reliable and truly makes everyday life easier for users! Thus, over the years, we have been delighting clients from a wide range of industries with our integrated solutions, which have played a key part in driving productivity improvements, enhancing customer experience and catalysing business growth for them. Some of our key products which have made life easier for clients and end users include our Media and Queue Systems, Self-Service Payment Systems, Self-Service Registration Systems etc.

Our Team

We value teamwork above individual glory, we favour ability over experience and degrees, and as a Singapore IT company that delivers results, we cherish a great can-do attitude over all else!

About the Role

We’re looking for a Project and Support Engineer to be the go-to professional trusted and relied upon to provide IT system support and to resolve system issues.

If you are looking for:

• a key role in system support;
• an opportunity to learn and contribute in a challenging and dynamic environment; and
• the satisfaction that comes with keeping systems in tip top condition,

read on, as this is the opportunity you’re looking for!

What You’ll Learn

At BlueBell Discovery, with the right attitude, you will have an exponential learning curve.

Some things you will learn:

• Integrate equipment
• Configure system and network
• Diagnose system issues
• Apply targeted and effective system fixes
• Problem-solving skills
• Communication skills
• Be a better team player
• Industry insights on trends and requirements

Job Description

Be a key personnel in system development and on-going usability

• Co-ordinate project activities and monitor project progress
• Assemble and test equipment and systems
• Install and commission systems
• Conduct user training
• Manage and resolve issues
• Conduct routine maintenance
• Help clients resolve system-related issues

The job will also require the candidate to be on standby for system support if necessary. There will be rotation for the after-office hours standby within the team. Should the candidate be activated after office hours to provide system support, flexible working arrangements can be arranged for the following day.

Requirements

• Fresh graduates or experienced engineers who are constantly seeking challenges
• Diploma or NITEC in any of the following: Information Technology, Electrical and Electronic Engineering, Computer Engineering, Mechanical Engineering or any other related disciplines
• Experience or knowledge in networking equipment configuration and design, setup and deployment
• Knowledge in using AutoCAD or any 2D or 3D technical designing tool is a plus
• Singaporeans and Singapore PR only

What we’re looking for in you:

• Enjoy Project and Support work and are constantly seeking improvements in work processes, to make life easier for people
• Possess strong analytical and problem-solving skills; able to break down a complex problem into manageable modules
• Strong attention to details
• Self-motivated
• Able to work independently and effectively in a team
• Ability to work in a fast-paced environment
• Excellent time and project management skills