Job Summary

As a Lead Business Analyst in our cross-functional squads, you will support the Product Owners in driving the outcomes of the squad to deliver on their objectives and key results. You will work closely with the Product Owners in creating business requirements to achieve business goals and develop the overall product roadmap. You must have proficiency in AI/ML based advanced analytics and have experience in driving digital transformation projects in Wealth Management.

We are looking for talented individuals who can be effective leaders with functional and operational expertise. You must be a strong communicator who builds trust-based relationships within the squad and amongst stakeholders.

The candidate must possess at least 5 plus years of experience in Banking / Wealth Management. The candidate must have proficiency in Data & Analytics and Recommendation systems which include Rule based, Decision trees, advance analytics and machine learning, as well as strong understanding of data platforms and data interfaces. Experience in solution designing and stakeholder management is a plus.

Business
• Create Business requirements and follow through with walkthrough with Technology team for functional implementation
• Create use cases / framework around the analytics space (e.g. AI / NLP / NLU)
• Support the Product Owners for implementation of digital advisory tools from ideation, design, development, and adoption
• Identify, refine and document business requirements throughout the life cycle of implementation
• Design and develop platform and supporting data sources/interface
• Perform analysis and prepare test cases covering various scenarios
• Participate in UAT and ensure contribution towards successful delivery/implementation
• Ensure proper documentation and sign off from stakeholders are properly maintained
• Liaise with key stakeholders and reporting teams and with application vendors as applicable
• Maintain timely & Quality delivery of all tasks / activities assigned.
• Communicate efficiently the business process requirements to IT staff, program staff and stakeholder.
• Bridge vendor products and internal technology and build a best-in-class advisory platform, fully integrating investment ideas
• To liaise with external providers, research and evaluate tools and products, and onboard and collaborate where suitable, to increase Digital Advisory efficiency and effectiveness.
• To stay abreast of industry developments related to investment advisory and portfolio construction and incorporate best practices where possible

Key Responsibilities

Processes
• Awareness and adherence to advisory process of Advisory Frontline tools.

Risk Management
• Awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

• Adherence to policies and control standards, ensuring compliance and operation within risk tolerance and risk appetite
• Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’ within the deliverables and possessing the ability to constructively challenge relevant stakeholders and teams effectively.
• Ability and willingness to work through details with relevant control functions in an open and collaborative manner to achieve the desired governance outcome within the bank’s risk appetite.
• Work with global teams in Risk, Compliance and COO Office to ensure adherence to the Bank’s Risk framework, in the identification, assessment, mitigation, control and monitoring of risk.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Skills and Experience

Key stakeholders

• Investment Advisors, Team Heads, Relationship Managers, (PvB and Retail)
• Global WM Product Teams
• Global and Country Technology teams
• Product Owners across Digital Advisory and Client Journey
• Country WM Product Heads
• Group, Regional and Country WM COO teams

Our Ideal Candidate

• 5+ years in Digital banking initiatives especially on Mobile Banking, Online Banking, RM dashboard, or any other digital channels or devices.
• 5+ years in Digital & technology implementations, preferably in a large wealth management organization, handling complex implementations.
• 5+ years Product Delivery, Product Management or Product Owner Experience.
• Experience in client personalization, digital analytics and recommendation systems
• Broad technology knowledge and comfort level, and history of successful matrix management while representing the wealth advisory business
• Experience in managing teams across a global organization with senior stakeholders in various locations
• Experience with dealing with emerging technologies, proofs of concepts, driving pilots, and product evaluations utilizing innovative client engagement technology
• Proven experience in Scrum or similar Agile development methodology.
• Be a self-starter that thrives in the face of challenge, clearing obstacles with a resourceful and creative approach to problem-solving.
• Understanding the Customer Experience design and user experience principle.
• Expertise in external vendor and product management

Skills
• Strong intellect with superior analytical, problem solving and decision-making skills
• Strong interpersonal skills with the ability to collaborate with multi-functional, multi-cultural, multi-product teams to achieve superior results
• Strong communication skills – oral, written and presentation to explain complex or technical issues for a broad audience
• Strong ability to map the client requirements into functional specifications
• Experienced with designing customer journey’s
• Experienced with design and delivery of Digital applications such as Mobile applications
• Experienced with innovative projects / Proof of Concepts (PoC) using Analytics, AI and NLP technologies
• Experienced with managing delivery with scrum masters, technical developers and architects
• Ability to manage the effective planning, implementation, evaluation and sustainment of product backlogs, to ensure the achievement of anticipated benefits, using Agile methodology
• Good understanding of wealth management products and investments

Role Specific Technical Competencies

• Agile Product Owner
• Business Analysis
• Customer Experience design and user experience principle
• Scrum or similar Agile development methodology

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

What you'll do:

As a Commodities Reporting Analyst, you will be immersed in the exciting world of chemical and polymer markets. Your primary responsibility will be reporting on daily physical trading activity, producing prices by gathering information from various market contacts. You will also write daily commentaries explaining price-driving trends and create real-time news stories. Your role will extend beyond reporting; you'll engage with market participants, build a robust database of industry contacts, and identify opportunities for growth. This role is perfect for someone who thrives in a fast-paced environment and is eager to make their mark in the commodities sector.

• Report on daily physical trading activity to produce prices by gathering information from a range of contacts in the market
• Write daily commentaries explaining the trends driving prices
• Create real-time news stories and participate in multi-media coverage such as webinars and presentations
• Engage with market participants while building and managing a database of industry contacts
• Identify opportunities to refine methodology, research new markets, develop contacts within those markets and launch new price assessments

What you bring:

The ideal Commodities Reporting Analyst brings a wealth of skills to our team. With a BA degree or higher, you possess excellent communication skills that allow you to interact effectively with diverse personalities both internally and externally. Your self-starter mindset coupled with your problem-solving skills enables you to navigate challenges independently. Your strong research abilities are crucial in developing comprehensive market coverage. Furthermore, your ability to perform well under tight deadlines ensures timely delivery of accurate reports. Lastly, your excellent English speaking and writing skills are essential in creating clear, concise reports.

• BA degree or higher
• Excellent communication skills with the ability to interact with a wide range of role types and personalities
• Self-starter mindset with effective problem-solving skills
• Strong research abilities
• Ability to perform well under tight deadlines
• Excellent English speaking and writing skills

What sets this company apart:

Our client is a premier source of commodities intelligence, serving customers in over 150 countries. They are committed to delivering greater transparency and efficiency to markets. The company values diversity, equity, and inclusion, making all team members feel welcome and valued. They believe strongly in effective collaboration and strong inter- and intra-team relationships.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

about the company
Our Client is a established private bank offering a full suite of global financial services and has global footprints.

about the job

• Assist the wealth management team in document preparation for client onboarding, periodic reviews and trigger reviews
• Work together with the front office to address any gaps
• Perform AML reviews to align with the bank and MAS requirements
• Obtain necessary documents from clients and/or front office
• Perform SOW corroboration and name screenings

skills and experience required

• >2 years of banking experience in KYC/CDD/AML functions
• Understanding of MAS regulations and guidelines
• Ability to work in a fast paced environment
• Team player

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/R21100955)

ABOUT GOLDMAN SACHS

Goldman Sachs is a global investment banking, securities and investment management firm. We provide a wide range of services to a substantial and diversified client base that includes corporations, institutional investors, governments, non-profit organizations and high net worth individuals. Our headquarters are in New York and we maintain significant offices in London, Bangalore, Mumbai, Tokyo, Hong Kong and other financial centers around the world.

ABOUT OUR HUMAN CAPITAL MANAGEMENT DIVISION

Human Capital Management (HCM) takes a strategic approach to attracting, developing and managing a global workforce. HCM aims to enable all Goldman Sachs people to create the career they want by being trusted partners in their professional and personal growth. We provide expertise and resources designed to help colleagues thrive at the firm and in their life outside it.

The HCM division in Asia is organized into 8 functional teams such as Recruiting, Mobility, Employee Relations (ER), Benefits and Wellness, Firmwide Compensation, Learning & Engagement, Talent Advisors and Diversity & Inclusion.

BASIC QUALIFICATIONS

• Graduating from August 2024 to July 2025* with a Bachelor or Masters Degree
• No full time work experience (excluding internship experience)
• Interest and passionate in working in financial industry
• Ability to work in a dynamic global environment with a focus on teamwork
• Impeccable attention to detail and excellent problem solving and analytical skills
• Ability to grasp complex issues, interpret information and communicate commercial and operational issues
• Flexibility to adapt to a dynamic and changing organization
• Excellent verbal and written communication skills in English
• A proactive approach and a high level of enthusiasm
• Proficient with suite of Microsoft Office software

*This is a future opportunity in our 2025 campus analyst program

We ask all interested candidates to also submit an application through our global recruiting portal which can be found at goldmansachs.com/careers.

Goldman Sachs is an equal opportunity employer. © The Goldman Sachs Group, Inc., 2024. All rights reserved.

Purpose of the role

Responsible for preparing simple and robust credit applications for Corporates across a variety of industries in country. Also, support in monitoring the department/Branch credit portfolio including but not limited to borrower ratings, credit due date control and collaterals to identify any credit risks to the department.

Job Responsibilities:

• Develop and maintain strong stakeholder management with key stakeholders within MUFG
• Work in partnership with colleagues across the region to deliver an integrated service for our customers.
• Work in partnership with Relationship Managers in the country to support the team in resolving any complex credit processes or credit operational issues
• Work in partnership with Relationship Managers and Credit department in other Branches to support transactions booked in other Branches balance sheet
• Work in partnership with Credit Division to resolve any complex credit application issues and share various credit reports prepared by the team
• Collect relevant information from relationship managers and prepare credit applications for approvals, ensuring that thorough analysis has been performed including analysis of cash flow projections.
• Review borrower ratings in accordance to MUFG’s guidelines and policies.
• Monitor due date controls to support the credit facility renewal and ensure that covenant checks are completed in a timely manner.
• Prepare reports to monitor submission of documents on covenants checks to ensure that credit applications are appropriately supported.
• Support in updating local credit policies to ensure alignment with all relevant regulations.
• Support the delivery of timely process improvement initiatives for the department.
• Support in assessing the health of department’s credit portfolio, including but not limited to borrower rating and collaterals control
• Support in internal and external audits by coordinating activities for the department.
• Maintain good working knowledge of industry trends, products, relevant laws and regulations.
• Adhere to all company policies as well as guidelines

Job Requirements:

• Degree qualified
• Minimum 1 year of corporate credit experience
• Candidates with no experience but has prior accounting or credit internship experience may also be considered.
• Experience in preparing credit application
• Good analytical skills to interpret large and complex data sets and ability to identify implications of data sets.
• Good communication and presentation skills
• Good knowledge of industries and economic environment in the region.
• Detailed understanding of Bank’s products and their risks.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10065966

• Position: Admin Sales Support / Travel Retail Coordinator
• Working days/hour : Mon- Fri 9am-6pm
• Salary : $3000- $3500
• Location: Somerset

Interested applicants can also send your resume to WA:+65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope

Counter merchandising

• Creation of planogram for dissemination to retailers and to ensure the adherence.
• Plan, submit visual requests to HQ and coordinate with suppliers on proper implementation.
• Work closely with internal team to ensure counter merchandising materials are shipped for new launches or counter setup.
• Check display is implemented timely and according to guidelines on-counter.
• Counter POSM tools planning and compilation.
• Check quotation.

Advertising & Social Media

• Work with HQ on visual materials for advertising/social media usage.
• Liaise with retailers and suppliers to ensure materials and guidelines is used correctly.
• Check that published artwork/information is correct and according to brand guidelines.

Administrative

• Compilation and upkeeping of marketing calendar.
• Retrieve guidelines and information from HQ portals and organize it for internal team usage.
• Assist in updating of templates for dissemination to distributors and retailers.
• Assist in applying for certification, registration, when required.
• Compile and arrange lab samples, pre-series to be delivered to distributors and retailers.
• Upkeep brand incentive record.
• Arrange color proof to be delivered to suppliers.
• Filling and submission of documents/forms requested by retailers for new SKU creation or account opening.

In-flight listing

• Work with Managers to prepare and submit listing proposals.
• Organize information for in-flight catalogue printing upon confirmation of proposal by the airline agents.
• Work with internal team on text copy translation.
• Check listing details are provided and published accurately on airlines’ platforms.
• Update results in master report.
• Introduce new products to agents during trade show, when required.
• Assist in general enquiries from airline agencies.

Job Purpose

This role reports to the Operations Director in Singapore and will work with other senior team members globally to deliver the full range of Operations for Lighthouse Canton.

Individual Contributor or People Manager

Individual Contributor.

Responsibilities

Operational Support

• Assist the head of operations in building a strong governance process for the operations in Singapore.
• To work closely with other senior team members within the Investment Operations Group to deliver the full range of services in an effective & efficient way within a robust operational risk framework.
• Compile fund performance, portfolio, and other reports required by management.

Relationship Management

• To develop strong relationships with internal stakeholders (e.g., portfolio managers, Compliance, etc.) as well as external parties such as Bankers, Custodians, Prime Brokers, Fund Administrators, Auditors, and other service providers to facilitate the delivery of operational services and meet KPI objectives.
• Engage external counterparties in order management and trade settlement processes.

Documentation & Administration

• Monitor Group Mailbox and be proactive in following up/responding to queries.
• Provide inputs to the Investor Relations team on the Fund newsletters/ factsheets etc.
• Preparing subscription and redemption documents for fund subscriptions.
• Provided administrative support where required (e.g., Improve operational processes and workflow, navigate data, manage large scale of data and share point).

Prior Experience

• 1-3 years relevant experience in Fund Administration /Asset Management Operations.

Qualifications

Domain Skills

• Strong understanding of investment products is ideal if the candidate has strong accounting, investment educational background such as CPA / CFA. Preferred.
• Good understanding of Reconciliations (Cash + Position).
• Familiarity with capital markets technology such as Portfolio Management, Order Management, and Reconciliation systems.

Soft Skills

• Excellent interpersonal and communication skills – candidate is expected to interact with all levels of internal and external stakeholders.
• The ability to prioritize and multi-task is an important asset.
• Strong process and systems orientation.
• Intellectual curiosity and hardworking, are both essential qualities.

· Provide support on process remediation project as a core member

· 6 months contract / Extendable/ Convertible

· Possess 8-10 years of experience as a Business Analyst in Asset Management firm

· Knowledgeable in end-to-end trade lifecycle process with strong project management experience

· Basic Salary up to $ 8,000 - $ 10,000

Job Responsibilities:

· Participate actively in project planning activities for both Singapore and local business units.

· Leverage your in-depth knowledge of the trade lifecycle process to drive project success.

· Take ownership of project objectives and outcomes, collaborating with consultants to ensure on-time delivery.

· Review project deliverables, including process maps, SOPs, control matrices, and RACI matrices, to ensure accuracy and completeness.

· Work with SMEs to develop current state understanding and future state process maps, drawing upon their expertise.

· Advocate for standardization and rationalization proposals to achieve project objectives.

· Partner with process owners and SMEs to review, enhance, and finalize SOPs, enriching the process knowledge repository.

· Collaborate with process owners, SMEs, consultants, and the Change Management team to implement project outcomes.

· Communicate effectively with key business stakeholders, ensuring understanding and buy-in for proposed process changes.

· Liaise with business teams and consultants to identify and resolve risks/issues related to processes and controls.

· Conduct business resources for workshops and project activities, coordinating among stakeholders.

· Contribute to system enhancement projects and support process improvement initiatives.

Job Requirements:

· Bachelor degree

· Min 8-10 years of experience in business analyst role within asset management firm

· Knowledge in end-to-end trade lifecycle process is highly preferred

· Good interpersonal and strong problem solving skills

· Ability in adapting to fast-paced environment, working against tight timelines while managing multiple priorities

Should you be keen, please send your cv to [email protected] or reach out to me at +65 8869 8708.

I regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

Roles & Responsibilities

• Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
• Implement and support digital customer journeys to further improve both customer and employee experience in bank
• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations
• To conduct requirement gathering workshop, Review and documenting requirements artefacts
• To review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Post-production support, production issues review and track them to closure
• Work closely with regional teams and country teams to ensure timely delivery of project
• Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
• Ensure the smooth operational rollout

Requirements

• Bachelor / Diploma Degree holder
• At least 1 year experience in systems development and / or business process improvement initiatives.
• Preferably with project life cycle experience in Financial Services Industry in the following areas like Consumer Banking Operations, Customer Centre, Wealth / Loan / CASA product knowledge
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

We regret that only shortlisted candidates will be notified. Please email your resume to [email protected]

People Profilers (Services) Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

http://www.peopleprofilers.com

Responsibilities -

• To work in L2 application production support cycles, other operations
• Responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.
• Responsibilities include root cause analysis, management communication and client relationship management.

Requirement

Must have skills -

• Overall 5 years of relevant experience in IT
• Hands on experience on Production Support / L2 Support
• Knowledge of Unix, Shell Script, SQL, Kubernetes
• Should be proficient in one of the technologies - Java / Python / Hadoop

Good to have -

• SRE Knowledge
• Cloud concept - GCP Cloud

ABOUT GOLDMAN SACHS

We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. We commit people, capital and ideas to help our clients, shareholders and the communities we serve to grow.

OPERATIONS DIVISION OVERVIEW

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation.  For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

OPERATIONS ANALYST PROGRAM

The Operations Analyst Program has been designed to combine business, technical and professional skills training with a wide-ranging platform of development opportunities to give you a broad portfolio of business management skills.

Starting with both firm-wide and Operations-specific orientations, the program provides a comprehensive schedule of formal training. Alongside this formal training, you will continue to benefit from peer mentoring, networking opportunities and a range of challenging developmental assignments that will take you outside your day-to-day responsibilities.

TEAM OVERVIEW

Analysts joining Operations teams will be on the front-line of the division enabling all of the firm’s businesses. This includes taking an active role in the life-cycle of each deal, trade or transaction – including onboarding the client, assisting in pricing, settling and allocating trades, and post-settlement activities such as collateral management or maintenance of securities and cash. These teams work closely with traders and bankers to service our clients and mitigate risk. Professionals in these functions have diverse academic backgrounds (Liberal Arts, Business, STEM).

LOCATIONS

New York City area, Salt Lake City, Dallas, Sao Paulo, Beijing, Hong Kong, Seoul, Singapore, Sydney, London, Warsaw, Bengaluru, Tokyo.

BASIC QUALIFICATIONS

• Graduating from August 2024 to July 2025* with a Bachelor or Master Degree
• No full time work experience (excluding internship experience)
• Interest and passionate in working in financial industry
• Ability to work in a dynamic global environment with a focus on teamwork
• Impeccable attention to detail and excellent problem solving and analytical skills
• Ability to grasp complex issues, interpret information and communicate commercial and operational issues
• Flexibility to adapt to a dynamic and changing organization
• Excellent verbal and written communication skills in English
• A proactive approach and a high level of enthusiasm
• Proficient with suite of Microsoft Office software

*This is a future opportunity in our 2025 campus analyst program

We ask all interested candidates to also submit an application through our global recruiting portal which can be found at goldmansachs.com/careers.

Goldman Sachs is an equal opportunity employer. © The Goldman Sachs Group, Inc., 2024. All rights reserved.

ABOUT GOLDMAN SACHS

We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. We commit people, capital and ideas to help our clients, shareholders and the communities we serve to grow.

OPERATIONS OVERVIEW

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation.  For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

OPERATIONS ANALYST PROGRAM

The Operations Analyst Program has been designed to combine business, technical and professional skills training with a wide-ranging platform of development opportunities to give you a broad portfolio of business management skills.

Starting with both firm-wide and Operations-specific orientations, the program provides a comprehensive schedule of formal training. Alongside this formal training, you will continue to benefit from peer mentoring, networking opportunities and a range of challenging developmental assignments that will take you outside your day-to-day responsibilities.

TEAM OVERVIEW

Analysts joining Operations teams will be on the front-line of the division enabling all of the firm’s businesses. This includes taking an active role in the life-cycle of each deal, trade or transaction – including onboarding the client, assisting in pricing, settling and allocating trades, and post-settlement activities such as collateral management or maintenance of securities and cash. These teams work closely with traders and bankers to service our clients and mitigate risk. Professionals in these functions have diverse academic backgrounds (Liberal Arts, Business, STEM).

LOCATIONS

New York City area, Salt Lake City, Dallas, Sao Paulo, Beijing, Hong Kong, Seoul, Singapore, Sydney, London, Warsaw, Bengaluru, Tokyo.

BASIC QUALIFICATIONS

• Graduating from August 2024 to July 2025* with a Bachelor or Master Degree
• Japanese language skills (spoken and written) required to interact with Japanese speaking colleagues and clients
• No full time work experience (excluding internship experience)
• Interest and passionate in working in financial industry
• Ability to work in a dynamic global environment with a focus on teamwork
• Impeccable attention to detail and excellent problem solving and analytical skills
• Ability to grasp complex issues, interpret information and communicate commercial and operational issues
• Flexibility to adapt to a dynamic and changing organization
• Excellent verbal and written communication skills in English
• A proactive approach and a high level of enthusiasm
• Proficient with suite of Microsoft Office software

*This is a future opportunity for our 2025 campus analyst program

We ask all interested candidates to also submit an application through our global recruiting portal which can be found at goldmansachs.com/careers.

Goldman Sachs is an equal opportunity employer. © The Goldman Sachs Group, Inc., 2024. All rights reserved.

ABOUT GOLDMAN SACHS

We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. We commit people, capital and ideas to help our clients, shareholders and the communities we serve to grow.

OPERATIONS OVERVIEW

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation.  For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

OPERATIONS ANALYST PROGRAM

The Operations Analyst Program has been designed to combine business, technical and professional skills training with a wide-ranging platform of development opportunities to give you a broad portfolio of business management skills.

Starting with both firm-wide and Operations-specific orientations, the program provides a comprehensive schedule of formal training. Alongside this formal training, you will continue to benefit from peer mentoring, networking opportunities and a range of challenging developmental assignments that will take you outside your day-to-day responsibilities.

TEAM OVERVIEW

Analysts joining Operations teams will be on the front-line of the division enabling all of the firm’s businesses. This includes taking an active role in the life-cycle of each deal, trade or transaction – including onboarding the client, assisting in pricing, settling and allocating trades, and post-settlement activities such as collateral management or maintenance of securities and cash. These teams work closely with traders and bankers to service our clients and mitigate risk. Professionals in these functions have diverse academic backgrounds (Liberal Arts, Business, STEM).

LOCATIONS

New York City area, Salt Lake City, Dallas, Sao Paulo, Beijing, Hong Kong, Seoul, Singapore, Sydney, London, Warsaw, Bengaluru, Tokyo.

BASIC QUALIFICATIONS

• Graduating from August 2024 to July 2025* with a Bachelor or Master Degree
• Japanese language skills (spoken and written) required to interact with Japanese speaking colleagues and clients
• No full time work experience (excluding internship experience)
• Interest and passionate in working in financial industry
• Ability to work in a dynamic global environment with a focus on teamwork
• Impeccable attention to detail and excellent problem solving and analytical skills
• Ability to grasp complex issues, interpret information and communicate commercial and operational issues
• Flexibility to adapt to a dynamic and changing organization
• Excellent verbal and written communication skills in English
• A proactive approach and a high level of enthusiasm
• Proficient with suite of Microsoft Office software

*This is a future opportunity for our 2025 campus analyst program

We ask all interested candidates to also submit an application through our global recruiting portal which can be found at goldmansachs.com/careers.

Goldman Sachs is an equal opportunity employer. © The Goldman Sachs Group, Inc., 2024. All rights reserved.

• Total 10+ years of expereince in risk and monitoring domain with AML products/systems
• 3 years experience in Net Reveal (NR v8.1) used for Watch List Management (WLM) and Customer Due Diligence (CDD)
• Nice Actimize: use for client risk classification, watch list filtering and suspicious account monitoring
• Monitor, track, and manage risk mitigations and exceptions and ensure adequate monitoring capability is incorporated into solutions.
• Expereince in Anti-Money Laundering systems and products to mitigate risk and ensure monitoring capability
• Handles defects. Performs initial investigation, analysis and resolution to users.
• Assess the severity of the issues and ensures that defect is being addressed within SLA.
• Ensure the system health check including identifying bad records and checking on report generation
• Perform impact analysis and effort estimation of CRs
• Strong stakeholder management and regularly updating them with the project status
• Requirement gathering skills with strong documentation experience
• Bachelor's Degree in Science, Cyber Security or equivalent
• Proven and strong analytical skills and a good team player

about the company

A successful and established multinational Company in the aerospace industry is seeking for an experienced Customer Support Executive to handle all customers' inquiries across the APAC region, and ensure that any complaints are attended to promptly, while processing orders and delivery procedures.

about the job

* Handling customers' orders for aerospace parts.
* Monitor and follow-up for all purchase orders.
* Handle customers' complaints and provide solutions according to their requirements.
* Generation of reports and administrative duties.

skills and experience required

* GCE A'Level or Diploma in Business Administration.
* Min. 2-3 years of experience in supporting customer service in large multinational companies.
* Willing to work in flexible schedules

To apply online please use the 'apply' function, alternatively you may contact Deneen Chia at 9119 2824.
(EA: 94C3609/ R1985244)

• Position: Admin Sales Support / Travel Retail Coordinator
• Working days/hour : Mon- Fri 9am-6pm
• Salary : $3000- $3500
• Location : Somerset
• Training provided

Interested applicants can also send your resume to WA:+65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope

Counter merchandising

• Creation of planogram for dissemination to retailers and to ensure the adherence.
• Plan, submit visual requests to HQ and coordinate with suppliers on proper implementation.
• Work closely with internal team to ensure counter merchandising materials are shipped for new launches or counter setup.
• Check display is implemented timely and according to guidelines on-counter.
• Counter POSM tools planning and compilation.
• Check quotation.

Advertising & Social Media

• Work with HQ on visual materials for advertising/social media usage.
• Liaise with retailers and suppliers to ensure materials and guidelines is used correctly.
• Check that published artwork/information is correct and according to brand guidelines.

Administrative

• Compilation and upkeeping of marketing calendar.
• Retrieve guidelines and information from HQ portals and organize it for internal team usage.
• Assist in updating of templates for dissemination to distributors and retailers.
• Assist in applying for certification, registration, when required.
• Compile and arrange lab samples, pre-series to be delivered to distributors and retailers.
• Upkeep brand incentive record.
• Arrange color proof to be delivered to suppliers.
• Filling and submission of documents/forms requested by retailers for new SKU creation or account opening.

In-flight listing

• Work with Managers to prepare and submit listing proposals.
• Organize information for in-flight catalogue printing upon confirmation of proposal by the airline agents.
• Work with internal team on text copy translation.
• Check listing details are provided and published accurately on airlines’ platforms.
• Update results in master report.
• Introduce new products to agents during trade show, when required.
• Assist in general enquiries from airline agencies.

Job Description:

Provide IT support to end users for hardware and software problems and resolve the issues in a timely manner. Key Responsibilities:

• Support project teams in implementation, installation, and configuration of PCs/Workstations OS., applications and related peripheral devices.

• Provide phone and on-site support, resolving, troubleshooting and investigating issues pertaining the PCs, applications and peripherals for systems.

• Record incidents into the incident management system, either through incident tracking software or email.

• Ensure all incidents are addressed within the defined Service Level Agreement (SLA).

• Follow through all necessary escalation from L1.

• Prepare daily situation reports for management review.

• Provide timely updates on assigned requests.

• Verify the functionality of newly deployed PCs and IT peripherals; escalate any issues for resolution. • Maintain accurate asset information in the asset database, including required documentation.

• Assist in the testing and rollout of the system bug fixes/ enhancement / patches.

• Provide regular progress updates to Project Leads regarding bug fixes, enhancements, or patches. Requirements:

• Minimum ITE / Diploma in Computing and Information Systems.

• At least 2 years of equivalent work experience (in operations support).

• Knowledge of Office automation tools, MS Operation Systems.

• Experience in desktop software for patch management, software packaging and software delivery is an added advantage.

• Strong oral and interpersonal communication.

• Excellent analytical and problem-solving skills.

• Proficient in Microsoft Office, e.g Words, Excel, PowerPoint, etc.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Must be independent, resourceful, pro-active and a team player.

• Be on 24x7 standby or on shift / rotation to attend on-site 24 hours emergency service / issues or additional scheduled work arrangement.

• Strong aptitude in picking up (operation knowledge) in more than one type of system.

• Non-office environmen

- Prepare proposals and contracts to customers

- Answering incoming phone call and attend to customer queries

- Process enquires and orders via email or phone

- Prepare and follow up on quotations and invoices

- Provide excellence customer services

- Check data accuracy in orders and invoices and process orders in a timely manner

- Liaise with the logistics department to ensure timely deliveries

- Communicate important feedback from customers

- Providing administrative support to other departments

- Performing ad-hoc duties as assigned

Job Requirements
• Driven and possess excellent customer service to interact well with clients
• Knowledge of Microsoft Office is mandatory
• Passionate about F&B industry

• Knowledge of Halal standards and regulations in F&B is an added advantage

• Experience in F&B sales preferred

Working Hours (5.5 days):

- Mondays - Fridays: 9:30am to 6.00pm

- Alternate Saturdays: 9:30am to 1:30pm

Industry: Telco

Location: Ubi

Working hours: 9:00am to 6:00pm, Monday to Friday

Salary Range: $2,500 Per Month (Max)

This is a 1-Year Contract role. (Subject to renewal)

Roles:

• Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA
• Providing accurate and timely information about the company's products or services based on the defined set of QnA
• Resolving customer issues efficiently and in a friendly manner
• De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
• Document/ update the QnA depository to ensure the knowledge is updated with standard answers/ future reference
• Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
• Provide weekly report SLA, key queries, new escalation/ topics from customer queries

Qualities and Skills:

• Previous experience working in a customer-facing role/ contact centre/ telemarketing
• Proficiency in using a computer, ability to quickly learn how to use different software
• Process-oriented and customer-oriented mindset
• Highly proficient in both written and verbal English to communicate effectively with our consumers

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

1-3yrs exp and Exp on Unix/sql and monitoring tools

Incident and Problem management.

Morning (7.30am-4.30pm) /afternoon (2-11pm) shifts /night shift time- 10pm- 7.30am

Rotation is every 2 weeks, you'll be on a single shift for 2 weeks.

But you need to be flexible as well since it can change considering this is a new team.

• Perform work in shifts to provide 24/7 on-site .

• Incident and Problem management.

• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.

• Provide root cause analysis techniques to determine cause and resolve complex system issues.

• Perform post-resolution follow-ups to ensure problems have been adequately resolved.

• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.

• Work with onsite and offshore teams across multiple technologies/applications

• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.

• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

• Good to have knowledge, experience on UNIX and SQL

Our company is at the forefront of innovation in financial technology. Our mission is to develop an AI-driven platform that predicts market trends, empowering retail investors with the tools previously only accessible to professionals. We're looking for a talented Senior Machine Learning Developer with an interest in finance to join our growing team in our Singapore office.

Job Responsibilities:

• Focuses on bridging financial models to machine learning and deep learning models to financial models.
• Focuses on bridging manual subject matter experts’ rule-based financial strategies to ML/AI strategical agents such as multi-agent modelling, macro-micro model ensembles.
• Combine statistical and non-statistical models via meta-learners.
• Range of work scope may involve that extends but not limited to: AI Stock Screener using Bayesian Modelling etc., AI Portfolio Optimization using Reinforcement Learning, AI Stock Trends Prediction using PyTorch Forecasting etc.
• Combine classical model evaluation with financial trading evaluation metrics such as Sharpe, Turnover, Fitness, Returns, Drawdown, Margin, Long Count, Short Count, Sector/Subindustry Allocations etc.
• Part of a sub-team focusing on full autonomous AI Trading under a larger trading division.

Job Requirements:

• Bachelor’s degree of Financial Engineering Background or relevant qualifications.
• Possess stack: PyTorch/Tensorflow, Python, R and SQL.
• Experiences in Alpha generations and metrics evaluation contextualization to financial trading metrics.
• Able to explain the meaning behind ‘everything is AI but nothing is AI’.

** Salary will be commensurate with the candidate's level of experience and qualifications, reflecting our commitment to equitable compensation practices

KEY RESPONSIBILITIES

Review of system interfaces

Monitor, troubleshoot and resolve system interfaces i.e. between collection system(s), accounting system(s), banks and any other related systems such as systems managing donations, volunteers, user access and procurement.

Review of user access of accounting systems and bank portals

· Monthly, quarterly and yearly review of user access of various systems and different bank portals.

· Prepare reports for management’s review and approval.

Maintenance of helpdesk Email

· Average 25 emails per day

Fixed Assets Management

· Process capitalisation of assets, disposal, transfers.

· Fixed Assets Reporting

· Asset count

REQUIREMENTS

· Bachelor degree relating to Finance field

· At least two years’ experience in IT systems or as Finance Officer or Accountant.

· Good understanding of FRS and SB FRS.

· Meticulous with good analytical and problem-solving skills.

· Good written and verbal communication skills.

· Good customer service skills.

· A good team player.

· Good presentation skills.

· Able to multi-task.

· Able to meet tight deadlines.

· Hands on experience of Workday accounting system will be an added advantage.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394

Chan Sau Wah Kenny | EA Reg No: R1106707

More jobs available www.persolkelly.com

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

We are looking for Technical Business Analysts at various levels (middle/senior) to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, technical knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project management team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and System owners) and internal stakeholders (Project Management, Development and DevOps team).
• Work closely with the project’s Solution Architects (both external and internal) to understand technical requirements in the realm of Cloud Architecture, DevSecOps, Continuous Integration and Continuous Delivery (CI/CD).
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Analyze technical requirements; factor in dependencies and critical path, and deliver technical deliverables on a timely basis.
• Deliverables may include the following:
  - Architecture Diagrams
  - Cloud Hosting and Set-up (AWS or Azure cloud)
  - Technical integrations with 3rd party systems
  - Performance and Load Testing
  - Solution Design / Technical Specifications
  - Data Extraction, Transformation and Migration
  - User stories/ functional specifications
  - Workflow diagrams to demonstrate business processes
• Manage the project’s technical track, in relation to overall project timeline; plan and prioritise tasks in a constantly changing environment.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Be open to learning and exploring new technologies, and more importantly, love getting your hands dirty.

Requirements

• Degree in Computer Science, Infocomm Technology, Computer Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of relevant experience e.g. Software Development, Cloud Architecture, Technical Analyst / System Analyst etc.
• Participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior hands-on coding experiences.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability to understand and translate technical requirements into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detailed oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Being a pro-active, self-motivated and resourceful team member who can guide and mentor others.

The following would be a “plus”:

• Relevant certifications e.g. Cloud Certificates, Project Management Certificates.
• Prior experience in a product development firm or consulting experience (IT consultancy, IT service delivery etc).
• Knowledge or experience in one or more of the following areas:
  - Database designs
  - Cloud architecture
  - CI/CD pipelines

If you are interested in joining us, kindly submit your application via https://thesoftwarepractice.freshteam.com/jobs/4PjkczMxlgmH/technical-business-analyst-projects?ft_source=MCF_3000241553&ft_medium=CareerSite_3000194761

We seek your understanding that only shortlisted candidates will be notified.

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

About the role

The incumbent will directly report to a Hub Manager with the key objective of providing customer-focused solutions in support of operational objectives and business development strategies. The incumbent will also indirectly report to the Operational Excellence team, which governs the framework and methodology of continuous improvement projects.

What you will be doing

• Leverage on lean principles to increase operational performance and optimise warehouse resources, creating value for internal and external stakeholders
• Spearhead continuous improvement projects within the warehouse, from process gap identification to solution design and implementation, as well as operational change management
• Support the Operations Manager in the monitoring and analysis of performance data such as KPI and productivity reports, as well as financial data such as billing reports and account P&L
• Partner with the Key Account Manager in business development efforts through maintenance of customer satisfaction and solutioning of value creation opportunities
• Collaborate with subject matter experts from the Innovation, Automation, and Warehouse Management System (WMS) team to implement new technology or fine-tune existing solutions within the warehouse
• Contribute to the Operational Excellence (OpEx) community by sharing knowledge of best practices and new solutions, and participating in technical trainings and focus group workshops
• Support the OpEx core team in OpEx-led events and group collaterals

The successful candidate

• Degree in Engineering / Logistics / Supply Chain Management
• Project management and change management
• Strong in data crunching, analytical, conceptual and problem-solving abilities
• Knowledge in lean, six sigma, 5S, WMS
• Proficiency in Microsoft Office, Excel, Access, SQL
• Excellent interpersonal and communication skills