Role purpose:

The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as hands-on support at the on-site level.

Responsibilities:

· Perform hands-on fixes, including installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications.

· Owns and drives issues to resolution including escalation to specialized resources within the broader IT organization. Remains engaged on issues until resolution.

· Provide Tier 2 technical support for client facilities such as video conferencing and audio conferencing services.

· Lead, coordinate and participate in improvements as they relate to the on-site IT environment.

· Serves as an advocate for the organization’s information security management system. Assists customers to work efficiently within the ISMS framework.

· Test fixes to ensure problems have been adequately resolved.

· Perform post-resolution follow-ups to customer requests.

· Evaluate documented resolutions and analyse trends for ways to prevent future problems.

· Field incoming requests from customers via both telephone and e-mail in a courteous manner.

· Build rapport with customers.

· Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.

· Prioritise and escalate problems (when required).

· Record, track, and document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.

· Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

· Understands the essential responsibilities of the position and works to continuously to build and improve the skills necessary to be proficient in the role.

· Serves as a back up to the IT Support Technician as appropriate.

· Serves as lead Audio Visual SME for live meetings and events held onsite or at remote locations as requested.

· Supports operates and maintains AV equipment for live meetings and events.

· Provides support and demonstrates expert knowledge for online webinar tools and applications.

· Acts as backup trainer when requested.

Job Scope:

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Prepare monthly financial and operations reports and analysis.
• Process sales/purchase orders, tax invoices and coordinate on local deliveries and overseas shipments.
• Back up Accounts Receivable, Accounts Payable / Treasury functions, as and when necessary.
• Assist on year-end audit and liaise with auditors.
• Ensure proper housekeeping and filing of all necessary financial records.
• Ad hoc accounts monitoring and other duties as and when required.

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of experience in accounting
• Good understanding of local accounting standards and tax regulations
• Proficient with MS Office application and use of accounting software (knowledge of Microsoft Dynamics Navision will be added advantage)
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines

• 3 years of experience as Risk Analyst.
• To track and follow up on transformation projects to ensure timely completion.
• To coordinate and liaise with different stakeholders on their followups.
• To be able to devise,assess and analyze the proposed solutions.
• Identify and assess operational risks related to processes and systems.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Analyze and structure projects and new requirements coming in the domain with all stakeholders involved in order topropose to the organization the best way to deliver appropriate solutions;

•Lead the elaboration of a functional solution with business stakeholders and concerned IT teams

•Lead, with the support of technical teams, the definition of the solution and the implementation roadmap

•Drive the definition of use cases for User Acceptance Test with end users

•Manage all the decision-making and analysis process allowing to design, validate the solution, and get the necessary approvals in terms of architecture, IT risk and IT Security, budget and capacity planning.

•Coordinate the implementation from a project management perspective and ensure the WMIS Project governance is applied at each step

•Bring added value to both the IT tools functionality and potential changes to operational processes impacted.

•Ensure that every new solution implemented respects WMIS standards and allows for mutualization / reuse as much as possible between sites. Avoid/minimize specific local solution in favor of standard reusable solution.

•Organize and run dedicated committees (steering committees, project committees, etc)

•Identify and report on project risks, attention points and issues to follow-up

•Requirements and general functional specifications (GFS): Coordination of workshops, minutes, writing GFS, Review and validation with Sponsors, Presentation and support to Dev Team, etc

•Coordinate all teams, from same division or other divisions, working on the same project

•Plan the migration strategy and change management activities related to these new projects

•Coordinate, supervise and contribute to Users Acceptance Tests (UAT) related to new implementations

•Ensure the good relationship with business sponsors and stakeholders on each location

•Core Banking Platform, Corporate Actions, Settlements and Payments, Reconciliation systems, Regulatory Reporting

•Transversal projects involving other domains, but with a major impact on Core Banking platform.

Profile

•Minimum Diploma or Bachelors in Engineering or Business

•Minimum of 10 years of experience in :

• Banking Industry, as a Business Analyst and as a Project Manager

• Core Banking processes and features :

•Strong knowledge of transaction capture, settlement and accounting booking

•Good knowledge of financial products and on their underlying (Securities, Payments, Money Markets, Foreign Exchange, Credit, Derivatives and Structured Products, Commodities)

•Regulatory Reporting (e.g.MIFID2, Cost and Charge Reporting to clients)

• Reconciliation and matching systems (e.g. Intellimatch)

• Payment and transaction settlement systems (SWIFT, SEPA, local domestic systems in Europe and in Asia)

•Project Manager role on core banking projects

•Excellent communication skills in English, both oral and written.

•Strong proficiency with Powerpoint, Excel, Word, Visio

Responsibilities

• Ensures payments are calculated and paid accurately and timely; ensures proper calculation of taxes and deductions.
• Provides customer support to the sites including any off-cycle or replacement payments needed.
• Reviews the information prepared for general ledger entries and other accounting and financial reporting activities associated with payroll.
• Participates in the review and preparation of data necessary for the filing of payroll related tax returns and miscellaneous withholding forms.
• Completes year end process including year end adjustments, year end tax statements and review of year end tax filing information.
• Serves as an internal and external resource on payroll related inquiries.
• Participates in continuous improvement projects and initiatives; supports the development and maintenance of payroll process documentation.
• Ensures compliance with internal controls on payroll systems and compliance with tax and other payroll related legislation.

Requirements

• 3-5 years of relevant work experience required.
• Manage Time and Attendance (eTime)
• Handle all Payroll Transactions (well-versed in ADP & SAP)
• Payroll Processes documentation
• Prepare Reports to stakeholders (monthly and annual)
• Ensure all Payments are made in timely
• Reconciliation (monthly and annual)
• Submitting of govt claim eg: Nsmen claim, childcare leave claim, etc
• Finance accrual
• Other tasks assigned by Manager

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Our client, an established Reinsurance Broking business, is seeking a Senior / Financial Analyst to join their team in Singapore. Sitting within the Operations here in Singapore, the incumbent will be a key link between the business and finance team.

We are keen to speak to finance individuals with similar finance business partnering experience with a reinsurer or reinsurance broking firm.

Responsibilities:

• Responsible for monitoring revenue and costs, ensuring they are appropriately
• budgeted, forecasted and reported in line with Group’s policy.
• Review monthly management financials and assist in providing insight on significant variances.
• Assist in the annual budgeting and monthly / quarterly forecasting processes.
• Act as the key link between Business and Finance.
• Ensure that all controllable costs and those allocated costs where the business has some influence (e.g. overseas offices costs, etc) are both acceptable, budgeted and correctly forecasted.
• Be prepared to represent the business in any financial forum.
• Ensure that Sales data (CRM) is appropriately collated and shared with management.
• Provision of other ad hoc financial reports as requested.

If this sounds like a role for you, please apply or email your updated resume to [email protected]

EA License 16S8145

MOM Registration No R1443068

The Role:

The lead analyst will be responsible for managing a portfolio of South and South East Asia (SSEA)-based issuers rated by Moody’s. The role involves conducting high quality quantitative and qualitative analysis to assess the credit quality of a range of entities and debt instruments, including rated projects and corporates in the infrastructure and power/utilities sectors within SSEA. The individual will demonstrate in-depth knowledge of the operating environment and sectors, and conduct ongoing monitoring to support rating accuracy. The individual will manage both internal and external relationships, including at senior levels, and write comprehensive, insightful, and thought-provoking research on individual companies, projects, and broader sectoral themes, including ESG-related aspects. The role requires frequent interaction with investors, intermediaries, and issuers, and managing assigned relationships, hence an ability to confidently interact with external parties is a prerequisite. The analyst’s activities will also include outreach initiatives on a broader regional basis.

Responsibilities:

Quantitative and Qualitative Analysis
•The lead analyst will be responsible for ongoing monitoring of rated entities to ensure rating accuracy, managing a portfolio of utilities, infrastructure, and project finance companies in SSEA.

•This role demands strong analytical skills, along with a comprehensive understanding of financial statements and business operations, to conduct both quantitative and qualitative analysis assessing the credit quality of different entities and debt instruments.

•The analyst will conduct credit analysis, encompassing the analysis of data, the development of financial forecasts, the review of transaction documents, and the assessment of credit quality, all in line with Moody’s rating methodologies.

•The successful candidate will have a solid understanding of the utility, project finance, and infrastructure sectors in SSEA. This may require an in-depth understanding of the operating environment, cultural knowledge,.

•In addition to leading effective presentation of credit in rating committees and other analytical meetings, the individual will also provide a knowledgeable perspective to other analysts throughout the credit process.

Research
• The lead analyst is expected to generate insightful and thought-provoking research reports on individual companies and industry sectors.

• This role requires strong writing skills, the ability to articulate complex concepts in a clear and comprehensible manner, and an in-depth knowledge of the subject matter.

• The role also involves creating compelling company-specific and sector-related research, which includes credit reports, sector comments, and industry outlooks. Balancing these research and outreach responsibilities with daily transaction and surveillance activity is a critical part of the job.

• The responsibilities also include conducting detailed research on broader sectoral themes, especially those related to environmental, social, and governance (ESG) factors. The analyst must exhibit excellent research skills, a keen eye for detail, and a thorough understanding of the relevant sectors and ESG issues.

Outreach
• The role entails frequent interaction with investors, intermediaries, issuers, and senior utility and infrastructure executives. Broad existing contacts in this area will be advantageous. The analyst is expected to confidently and effectively communicate with these external parties, manage relationships with both internal and external stakeholders at senior levels, and handle sensitive information with discretion.

• The analyst is expected to confidently engage in, and deliver insightful presentations at, various conferences, industry events, and key stakeholder meetings. This active participation will enhance the visibility and leadership of Moody’s franchise throughout the region.

• Managing issuer relationships at a very senior level is a critical aspect of the role, demanding exceptional interpersonal skills, professionalism, and the ability to handle situations with tact and diplomacy.

Leadership and collaboration
•The analyst is expected to take an active role in strategic projects that bolster team effectiveness and success across the region.

•The individual should be adept at forging constructive working relationships with a diverse team spread across various locations. Furthermore, the analyst should be able to collaborate seamlessly and collegially with other team members and analytical teams within Moody’s.

•A significant part of the role involves providing leadership, as well as coaching and mentoring to less experienced staff.

Qualifications:

• The candidate should hold a graduate degree in finance, banking, economics, corporate finance, or a related discipline, with postgraduate qualifications being highly desirable.
• The individual should have a minimum of 6 years of relevant analytical experience, preferably gained within a financial institution and predominantly in a credit role. Experience in analyzing corporate, project, and infrastructure sectors would be beneficial, as would experience in another financial institution or major research house
• The ideal candidate will exhibit a robust quantitative aptitude, coupled with a proven analytical ability. This includes proficiency in MS Excel and a comprehensive understanding of complex financial structures.
• The candidate should be an articulate communicator, delivering clear and concise messages both in written and verbal forms, with public speaking experience being a commendable attribute. A background in writing research, particularly in equity or credit market contexts, is an advantage.
• The ability to exercise sound judgment, developing independent opinions and defending personal views, yet remaining open to alternative perspectives is essential. A high standard of work, with a keen eye for detail, is expected. Experience with documentation review will be helpful.
• The candidate should be highly organized and efficient, with the ability to juggle multiple task and meet stringent deadlines.
• The candidate should be capable of establishing strong professional relationships, managing complex stakeholder interactions, and effectively representing the Moody’s franchise.
• A balanced and mature personality is crucial, along with the ability to thrive in a highly collaborative and learning-focused environment. The candidate should embody a proactive work ethic, characterized by a “can do” attitude and a history of demonstrating initiative and strong teamwork.
• Fluency in English is a prerequisite, while competency in any other regional languages would be a bonus.

• creating, enhancing, and managing the assigned Computer Integrated Manufacturing (CIM) applications and components to ensure their optimal performance and functionality.
• Responsible to provide 24/7 level 2 & 3 support to ensure the eefiecient operation of production lines.
• Involve collecting specifications, creating, implementing, and rolling out new versions of CIM applications, with a particular emphasis on automation solutions for the Equipment Manager system.
• collaborating with other IT teams towards a shared objective of enhancing system response time and availability.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience in Java development, SEMI Equipment Communication Standard (SECS), Oracle SQL, and/or Tibco.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Job Summary:

As an Onsite IT Support Technician, you will be responsible for providing technical assistance and support to end-users within the organization. Your primary focus will be on-site troubleshooting, problem resolution, and ensuring the smooth operation of computer systems, software, and hardware. You will play a crucial role in maintaining a productive and efficient IT environment for all employees.

Key Responsibilities:

1. End-User Support:

· Respond promptly to user inquiries, and provide technical support either in person, over the phone, or via remote assistance.

· Diagnose and resolve hardware, software, and network issues.

· Install, configure, and upgrade computer components and software applications.

· Provide IT support and resolve problems through assigned incident or request tickets in accordance with established SLA.

2. Hardware Maintenance:

· Conduct on-site troubleshooting and repairs of computer equipment, printers, and other peripheral devices.

· Perform routine hardware maintenance, such as cleaning, upgrades, and component replacement.

3. Software Support:

· Install, configure, and update software applications on user devices.

· Troubleshoot and resolve issues related to operating systems and software applications.

· Collaborate with the IT team to deploy software updates and patches.

4. Network Support:

· Assist in the setup and configuration of network devices, such as routers, switches, and access points.

· Troubleshoot network connectivity issues and assist in resolving network-related problems.

· Provide minimal hands and eyes support to Global infrastructure teams for network, server, hardware upgrades or projects at site.

5. Security:

· Implement and enforce security measures to protect systems and data.

· Educate end-users on best practices for security and data protection.

6. Documentation:

· Maintain accurate records of hardware and software inventory.

· Document solutions to common issues for knowledge sharing.

· Preparation and submission of activity reports

7. User Training:

· Conduct training sessions for end-users on basic IT procedures and best practices.

· Provide guidance to users on utilizing IT resources effectively.

· Assist with onboarding of new joiners. Manage PC setup and deployment for new employees using standard hardware, images, and software.

8. Collaboration:

· Collaborate with the IT team to escalate and resolve complex issues.

· Communicate effectively with end-users, understanding their needs and providing timely solutions.

Qualifications:

· Minimum of [1-2] years of experience in providing onsite IT support.

· Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

· Proficient in troubleshooting hardware, software, and network issues.

· Strong knowledge of operating systems (Windows, macOS) and common software applications.

· Familiarity with basic network concepts and protocols.

· Experience with ticketing tool (preferably ServiceNow)

· Troubleshooting experience on MS O365 suite

· Incident and management knowledge.

· Excellent communication and interpersonal skills.

· Problem analysis and solving skills.

· Attention to details.

· Team Player.

· Planning and organizing.

· Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

Working Conditions:

· This position may require occasional after-hours or weekend work to perform system maintenance or address critical issues.

· Ability to lift and carry computer equipment.

About us

Guotai Junan International is a leading diversified financial services company whose core business activities include brokerage, wealth management and investment management. The company has been building up its presence in Singapore to complement its existing businesses in Greater China and serve a wider range of customers and offer new business and financial products to meet evolving investors’ needs in the Greater China and Southeast Asia region.

We are looking for an Operations analyst to join our Singapore Asset Management business and work on a variety of fund and business operational tasks. The role offers an opportunity to gain hands-on experience and make an impact across many areas of our asset management business.

Role and Responsibilities

• Work closely with the front office, clients, external and internal stakeholders to ensure accurate trade capture and upload for investment funds
• Trade life-cycle management including trade confirmations, settlements and cash and position reconciilation
• Perform daily NAV and P&L review & monitor fund expenses and accruals
• Liaise with data providers for monthly/ ad hoc updates (PPM, Factsheet & Data)
• Assist in due diligence questionnaire & regulatory reporting testing
• Assist in brokers onboarding and set up and other related matters
• Assist in KYC process for onboarding of customers and due diligence for onboarding of service providers
• Assist portfolio managers in portfolio cash and liquidity monitoring and management
• Assist portfolio managers in trade implementation as and when required
• Manage relationships with service providers such as prime brokers, custodians and fund administrators
• Work closely with compliance team to ensure fund and operational compliance
• Assist in changes to existing fund set ups and new fund launches
• Work closely with legal team on amendments to fund-related documentation
• Prepare periodic reports on fund valuation and performance returns
• Monitor & manage data on various platforms and website
• Be involved in the annual audit process and act as one of the main points of liaison with auditors
• Manage ad hoc projects whenever required

Requirement

• Degree in business, finance, economics or other relevant disciplines
• At least 2 years of fund operations experience, with significant experience in buy side firms
• Must be driven, responsible, proactive, meticulous and detail-oriented
• Good interpersonal and verbal and written communication skills
• Able to work independently and under pressure. Must be organized and able to multi-task and work within tight deadlines
• Must be flexible as the role frequently requires dealing with ad-hoc queries from different stakeholders
• Able to manage multiple stakeholders including clients, service providers, regulators, auditors and senior management
• Resourceful and enjoys working in an entrepreneurial environment
• Open to new ideas and proactive in broadening knowledge in unfamiliar areas
• Strong Excel skills (VBA skills a plus)
• Ptyhon programming skills a plus

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g8-uBqe6

• Opportunity to lead projects management
• Engagement with business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Project Manager / IT Project Specialist / Project Executive to be part of their team.

About the job

Your responsibility involves:

• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.
• Partnering with the business team to gather requirements and prioritize demands to drive IT digitalization initiatives, exploiting new and emerging technologies technology and translate them into viable IT Digital implementation.
• Shaping business demand by partnering with business to facilitate the creation of business cases and value plans and ensuring value optimization and communication across teams.
• Identifying and proposing improvement solutions to enhance business processes and productivity

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in senior business stakeholder management.

Proven track record in Agile or Waterfall will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g8-uBqe6 (EA: 94C3609/ R1219669)

Department purpose

The Technology Services department is responsible for providing world class support and services to our business all across the globe. The IT Service Management team is part of Technology Services, and operates all of the IT services and infrastructure for the firm.

Role context and purpose

The DMS Support Analyst is accountable for supporting and maintaining the following areas:

• On-going support, maintenance and administration of the iManage DMS service for 7000+ users in the firm, in particular the 3000+ fee earners. Provide them with the best service possible to allow them to service the firm’s clients.
• On-going support, maintenance and administration of the iManage Document Management System, RAVN search platform and enterprise scanning solution. It currently runs over 700 servers.
• On-going support, maintenance and administration of client-side iManage, running on 7000+ laptop/desktop devices, along with MS Office add-in and mobile client for iOS and iPadOS.
• Support for cloud/SaaS hosted instances of iManage, currently planned for deployment in China and Australia.
• Support for DSAR/eDiscovery requests that require access to the DMS
• Support of the RBRO toolset used for matter maintenance (import/export/transport)
• Including packaging, configuration, deployment, patching of software
• Providing technical expertise for projects where required.

The remit of this team is global and extends to all aspects of 3rd line support relating to the infrastructure and services, independent of location.

The role involves:

• Providing a single point of technical leadership on projects (including SIPs and SEs) for technical delivery, leading the technical decision making.
• Ensuring that services are effectively delivered, understood and supported so that they fulfil business needs.
• The role holder will be seen as a clear leader for all technical matters relating to their specialist areas
• The remit of this role is global and extends to all aspects of the product set, independent of location.
• Support the firm’s environmental goals and initiatives.
• Providing 3rd line support for the timely resolution of incidents and problems
• Executing regular maintenance and monitoring tasks
• End-to-end ownership of incidents, ensuring accurate and timely updates
• Accountable for the management and maintenance of systems and services, by ensuring they are fit for purpose and available at all required times.
• This includes maintaining and optimising applications and infrastructure; and
• Bringing new releases into production.
• Being recognised as subject matter experts in the technologies supported by the team
• Keeping within operational targets; for example ‘problem record’ targets; ‘age of incident’ targets; and ‘backup assurance’.
• Supporting the firm’s environmental goals and initiatives.

Role and responsibilities

Architecture & Technology Planning

• Understand the relevant technology standards and roadmaps

Application and Infrastructure Support

Works with the Team Leader to ensure effective, seamless support for end users to include:

• Support of applications and infrastructure;
• Ensure effective hand-offs between teams;
• Ensure effective, reliable and efficient end to end processes (internal and external) are in place;
• Embed continuous improvement and leading by example;
• Operate within Service and Operational Level Agreements and performance reporting; and
• Ensure customer satisfaction levels (for example, as reported in the Customer Satisfaction Survey) are maintained and reflect business requirements.
• Maintain appropriate documentation (including knowledge bases containing known issues /workarounds and support handbooks) for effective 3rd line support

Service Delivery

• Diagnose all incidents/problems escalated to 3rd line support and identify root cause and actions required to maintain or improve service levels
• Develop implementation plans for dealing with requests for change; evaluate risks to the integrity of the service inherent in proposed implementations; seek authority for those activities; and undertake review of effectiveness of change implementation.
• Define and deliver continuous improvement programmes, in conjunction with the Team Leader, so that, where applicable, systems deliver an improved performance to the business.
• Enhancements and improvements to services should be delivered by the appropriate governance authority; and
• Maintain a culture of continual improvement and problem solving.

Build and Implementation

• Provide specialist guidance information to the Support, Systems Testing and Quality Assurance functions
• Ensure that documentation and training materials are created and are suitable

Risk Management

• Refer to domain experts for guidance on specialised areas of risk, such as architecture and environment.
• Take part in audits and risk assessments as directed by the Global Application and Security Manager.
• Participate in disaster recovery rehearsals to prove their effectiveness.

Quality, Methods & Tools

• Strive for improvements to processes by suggesting changes in approach and use of industry best practices, typically using recognised models.
• Provide advice to management on ways of improving the effectiveness and efficiency of their control mechanisms.

Knowledge

• Technical expert within this discipline and excellent all-round technologist.
• Detailed practical knowledge of the operation and maintenance of IT infrastructure and services within a Microsoft technology environment.
• Expected to have a solid understanding of all technologies used by A&O and business working practices.

Experience

• Minimum 2/3 years IT experience with at least 1 years experience in a 3rd line role supporting a number of the technologies listed in this job description.
• Experience working within the professional services sector with an appreciation of the demands placed on support teams by the business.

Qualifications

• Ideally the candidate should have the following or equivalent:
• Minimum “A” level standard education or equivalent
• Recognised accreditation - preferred

Note that any offer of employment will be conditional on proof being supplied that the candidate is fully vaccinated against Covid-19 with a vaccine under Singapore’s National Vaccination Programme or WHO Emergency Use Listing and their respective post-vaccination duration, save where the candidate is medically ineligible for vaccination.

The VBA Data Analyst will be responsible for utilizing their expertise in VBA programming and data analysis to support the organization's data-driven decision-making processes. This role will involve developing and maintaining VBA macros, automating data processes, and conducting data analysis to provide valuable insights and recommendations. The successful candidate will have a strong understanding of VBA, Excel, and data manipulation techniques, along with excellent problem-solving and communication skills

Location: East

Salary up to $5,000

Duration: 6 Months Contract

Responsibilities:

• Develop and maintain VBA macros and scripts to automate data analysis and reporting tasks.
• Extract, transform, and load data from various sources into Excel spreadsheets or databases using VBA.
• Collaborate with analysts to understand their data analysis requirements and develop VBA solutions accordingly.
• Identify, troubleshoot, and resolve issues in existing VBA code to ensure data accuracy and reliability.
• Design and implement Excel-based dashboards and reports to present findings and insights to stakeholders.
• Perform data cleansing, manipulation, and validation to ensure data quality and accuracy.
• Develop and maintain documentation for VBA code, processes, and workflows.
• Perform in-depth business analyses to identify trends, patterns, and insights that drive actionable recommendations.
• Create and maintain Power BI dashboards for key performance indicators (KPIs) to support decision-making processes.
• Provide expertise in data visualization techniques to present complex information in a clear and concise manner.

Requirements:

• Bachelor's degree in Computer Science, Mathematics, Statistics, or a related field.
• Proven experience as a VBA Developer or Data Analyst, with a strong focus on data manipulation and automation.
• Proficient in VBA programming, Excel formulas, and macros.
• Strong analytical and problem-solving skills with the ability to interpret complex datasets.
• Experience with data visualization tools and techniques.
• Advanced proficiency in Microsoft Excel, including complex formula creation, pivot tables, and charting.
• Solid understanding of business processes and the ability to translate business requirements into effective data solutions
• Effective communication skills with the ability to convey complex information to both technical and non-technical stakeholders
• Capable of commencing work with minimal notice

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

Responsibilities

• Develop quantitative models and algorithms for Trading, including order execution, market making, and alpha generation.

• Deliver well-documented prototype and production code to run financial models, mainly in Python and Scala.

• Create software applications, user interfaces, APIs, dashboards, and automated reports for business users.

• Assist with Business Development, including writing Data Analytics mandate, preparing reports, and delivering business presentations. • Understand and clearly present Quantitative Finance literature.

• Create technical reports, and appropriately document developed libraries.

• Assist, when needed, with the development of Data Analytics platform, including Databases and Data Lake.

• Collaborate with Data Scientists, Developers, and Traders to jointly meet deadlines.

Qualifications & Skills
• Master or PhD in a technical field, such as Quantitative Finance, Mathematics, Physics, Engineering, Economics, Computer Science, or alike.
• 3+ years of work experience as a Quantitative Analyst / Quantitative Developer in a financial firm.
• Advanced coding skills in programming languages such as Python, R, Matlab, Haskell, Scala, C++, and/or Java.
• Experience in Quantitative Trading, for example developing systematic strategies.
• Knowledge of Mathematical Finance and Financial Markets, including Algorithmic Trading, Derivative Pricing, Portfolio and Risk Management, Dynamic Programming, and Numerical Methods.
• Knowledge of Machine learning methodologies, including Clustering techniques, Factor Modelling, Reinforcement Learning, and Advanced Statistics. • Knowledge of Git, SQL, and Dash (or similar).
• Basic knowledge of PowerBI, Tableau, and VBA.
• Experience with Real Time Analytics, Low-Latency Algorithms, Webapp Development, Docker, Kubernetes, etc. is a strong plus.
• Experience with Business Development is a plus.

• Collaborative, team player, open minded, and easy to work with.

• Proficient presentation skills and high attention to detail. • Able to explain technical results to non-technical audiences.

• 4 to 5 years of experience as Application Support Analyst.
• Support and assist in regular server maintenance, system accesses, systems monitoring, backups and patching.
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily monitoring, system capacity review.
• Provide on-going maintenance support for production systems/applications and 24/7 stand by support required.
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA).
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification).
• Knowledge of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to othersystems.
• Knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Experience supporting Web / Mobile / Client based applications.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

MorganMcKinley is Your Gateway to Career Success.

We are looking for a KYC Analyst to join our client, one of the world's leading financial services providers. Thisrole primary task will be to review client files for either new account openings or KYC reviews. This includes (but is not limited to) a review of the client's source of wealth, AML risk factors, corporate structures, and due diligence searches.

Responsibilities:

• Provide expert advice to Client Advisors on complex account structures and KYC/AML cases the business is confronted with.
• Act as sparring partner for Client Advisors in all AML / KYC related topic
• Support and advice Client Advisors in completing the KYC information in line with Bank’s standards
• Oversee and monitor the entire KYC process including coming due and overdue KYC cases
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
• To understand the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes
• Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
• Support the Business Management Team by performing outreach to the various APAC teams to consolidate the status, updates in excels and attend calls.

Qualifications:

• Bachelor’s degree in economics, Banking, and finance or equivalent
• At least 2-3 years of KYC or AML experience in financial services industry
• Proficiency in Excel with VLOOKUP and PowerPoint.
• Good communication skills (verbal and written).

Join us in shaping the future of investment compliance! Apply now to be part of a team driving excellence through innovation and strategic oversight.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Duties
•Assist Project Department with admin support.

•Assist Sales Department with admin support, such as tender submission slides,binding tender document etc.

•Assist/Upkeep showroom setup

•Responsible for inventory of product finishes and swatches.

•Ensure proper documentation, maintains and update records accordingly.

•Any other ad-hoc duties as assigned.

•Other ad-hoc duties as assigned.

•Analyze and structure projects and new requirements coming in the domain with all stakeholders involved in order topropose to the organization the best way to deliver appropriate solutions;

•Lead the elaboration of a functional solution with business stakeholders and concerned IT teams

•Lead, with the support of technical teams, the definition of the solution and the implementation roadmap

•Drive the definition of use cases for User Acceptance Test with end users

•Manage all the decision-making and analysis process allowing to design, validate the solution, and get the necessary approvals in terms of architecture, IT risk and IT Security, budget and capacity planning.

•Coordinate the implementation from a project management perspective and ensure the WMIS Project governance is applied at each step

•Bring added value to both the IT tools functionality and potential changes to operational processes impacted.

•Ensure that every new solution implemented respects WMIS standards and allows for mutualization / reuse as much as possible between sites. Avoid/minimize specific local solution in favor of standard reusable solution.

•Organize and run dedicated committees (steering committees, project committees, etc)

•Identify and report on project risks, attention points and issues to follow-up

•Requirements and general functional specifications (GFS): Coordination of workshops, minutes, writing GFS, Review and validation with Sponsors, Presentation and support to Dev Team, etc

•Coordinate all teams, from same division or other divisions, working on the same project

•Plan the migration strategy and change management activities related to these new projects

•Coordinate, supervise and contribute to Users Acceptance Tests (UAT) related to new implementations

•Ensure the good relationship with business sponsors and stakeholders on each location

•Core Banking Platform, Corporate Actions, Settlements and Payments, Reconciliation systems, Regulatory Reporting

•Transversal projects involving other domains, but with a major impact on Core Banking platform.

.

Profile

•Minimum Diploma or Bachelors in Engineering or Business

•Minimum of 10 years of experience in :

• Banking Industry, as a Business Analyst and as a Project Manager

• Core Banking processes and features :

•Strong knowledge of transaction capture, settlement and accounting booking

•Good knowledge of financial products and on their underlying (Securities, Payments, Money Markets, Foreign Exchange, Credit, Derivatives and Structured Products, Commodities)

•Regulatory Reporting (e.g.MIFID2, Cost and Charge Reporting to clients)

• Reconciliation and matching systems (e.g. Intellimatch)

• Payment and transaction settlement systems (SWIFT, SEPA, local domestic systems in Europe and in Asia)

•Project Manager role on core banking projects

•Excellent communication skills in English, both oral and written.

•Strong proficiency with Powerpoint, Excel, Word, Visio

About ISUZU MOTORS ASIA LIMITED (IMA):

A Global Japanese Automotive Manufacturer with an office in Singapore is embarking on an evolving path and expanding role. The Singapore office assists the Japan Head Office in managing the Group’s interests and exposures in the ASEAN region, India and Middle East.

There are many opportunities for staff to be involved in cross-department and regional projects. And as part of the Group’s initiative towards greater adoption of technology and boosting work efficiency, the Singapore Office offers a chance to take part in exciting tech projects that can have impact across the Group.

The Finance & Administration Department is looking for a matured and capable team player to join their growing team. As an integral member of the Singapore Office, the expectations and challenges are high but will be very rewarding and exciting for high performers.

We are looking for a Treasury Analyst (1-Year Contract) with/who is:

• 3 years in Accounting, Corporate Treasury, Finance, or a relevant role. Fresh graduates are also welcome to apply.
• Excellent knowledge in Excel and PowerPoint is a must.
• Experience with SAP and Bloomberg terminal is a plus.
• Team player mindset and excellent communication skills.
• Highly accurate and meticulous with numbers.
• Ability to work independently and under pressure to meet tight reporting deadlines.

Possibility of conversion to permanent, subject to internal availability.

Duties & Responsibilities:

• Treasury Operations
  • Cash management activities, including payments, monitoring and forecasting of company’s cashflows and FX exposures.
  • Executing and ensuring transactions are compliant with Treasury and Accounting guidelines.
  • To evaluate, analyse & monitor hedging activities such as FX Forward deals with banks.
  • To assist in the monitoring and approvals of loans and borrowings to/from subsidiaries.
  • Support control & governance efforts in bank account architecture, management (e.g., opening, closing and maintenance) and banking approval matrix.
  • Identify, assess, and mitigate financial risks (i.e., liquidity, FX, interest rate, settlement, investment, counterparty credit, market, fraud, project, regulatory risks) working closely with wider Isuzu Group Finance teams.
  • Assist with payment runs and check bank uploads for payments are accurate.
  • Plan and manage FX Netting within the Group and liaise with internal and external parties.
• Assist with ad-hoc bank mandate updates and corporate secretarial matters.
• Continuous Improvement Projects
  • Opportunity to improve controls and processes across Isuzu Group’s treasury functions with new projects.
  • Evaluate business processes, anticipate requirements, and uncover areas for improvement.

Expected Start Date of Work: March 2024 / ASAP

Job Description:

• Communications Development and Delivery - Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution.
• Research, gather and synthesize information.

Job Requirements:

• Diploma holder with experience in marketing, communication or events industry.
• Good verbal communication
• Team Player
• Proficient in Microsoft Excel, Microsoft Powerpoint and other Microsoft Office Applications
• Candidates with no relevant experience is welcome to apply as training will be provided

Interested applicants, please submit your updated resume in MS WORD format via Apply Now for immediate processing. Do include your availability, last drawn & expected salary.

**We regret that only shortlisted candidates will be notified. Thank you.

Ashlynn | R21100397

Client Account Service Executive

Working days: 5.5 days (9 am to 6pm , 9am to 1pm)
Location: Pandan Loop (Clementi)
Salary: S2,800 - $3,600

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings

Requirement:-

• Minimum Diploma / Degree / Professional Certificate with some related experiences preferably in FMCG/Retail industry

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

About the job

An amazing opportunity has opened up at one of the world's largest wealth funds seeking a talented individual to join their Risk & Performance Management Department (RPMD).

Role

• Collaborate with risk managers to design and produce risk and performance reports for their investments, covering various asset classes and strategies
• Provide meaningful analysis and explanations for performance and risk numbers in reports
• Identify, investigate, and address issues related to data quality and report content
• Implement and enhance risk modelling and performance attribution methodologies
• Proactively evaluate weaknesses, redundancies, and inefficiencies in existing processes to continuously improve productivity, accuracy, and reporting capabilities

Requirements

• Minimum 5-8 years of experience in an analytical or reporting role within a financial institution
• Strong technical skills in SQL, Python, R, Tableau, with experience handling large analytical datasets
• A degree in Finance, Financial Engineering, Engineering, Mathematics, Statistics, or a quantitatively inclined field
• Proficiency in investment performance and risk measurement and attribution methodologies
• Attention to detail, initiative, and the ability to work well under pressure
• Strong team player in a fast-paced environment
• Excellent communication skills with the ability to interact effectively with stakeholders
• A desire for continuous learning and the commitment to upgrading your knowledge base and skill set

Salary – $240,000 (Negotiable)

If you are interested in this role or would like to have a discussion, please contact Vanessa at [email protected]