In this role, you will have an in-depth understanding of business processes, and define the use cases / user story for applications in Prudential Singapore. You will also develop acceptance criteria to provide assurance for quality of the applications releases. As part of this dynamic role, you will report to Lead Business Analyst, and work closely with business units and other IT teams to deliver leading edge digital capabilities for Prudential Singapore.

Job Description:

• Understand business processes and able to translate business requirements into precise, high quality user stories that are clear and concise and are easy to understand and implement by the development team.
• Conduct gap analysis of current business process to identify improvement opportunities.
• Solid consulting and business analysis experience, preferably exposed to digital transformation challenges.
• Design IT solutions together with relevant IT teams that will meet business requirements and timeline.
• Deliver IT solutions in accordance to relevant IT policies and procedures.
• Provide and share knowledge to other team members.
• Good understanding of Software Development Life Cycle (SDLC) processes.

Who we are looking for:

Competencies & Personal Traits

• Independent and works well across different functions.
• Strong analytical, problem-solving skills and delivery mindset, being experienced working in an agile delivery environment.
• Excellent verbal and written communication skills.
• Strong sense of drive and commitment to deliver on responsibilities.
• Works well in a dynamic environment.
• Ability and willingness to be hands-on.
• Self- motivated with a positive can-do attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Demonstrated ability to understand and discuss technical solutions.

Working Experience

• 2-8 years in delivering IT applications.
• Experience in Agile software development.

Education

• Bachelor degree

Language

• Fluent written and spoken English

JOB SCOPE:

Job Responsibilities:

• Provide domain expertise & focus in payment/securities domain.
• Propose alternative solutions and technologies to improve and bring about high-quality system solutions.
• Ensure that the resulting IT solution meets the needs of the defined business requirements.
• Plan and lead requirement gathering and design.
• Clarify requirement and manage scope against baseline.
• Participate in developing and reviewing Functional Specifications/Use Cases
• Participate in developing test plan, reviewing Test Specifications and test results.
• Lead testing team to conduct test plan and when required, conduct the testing together with team.
• Provide domain/functional guidance to software engineers in delivering in accordance to requirement
• Lead and co-ordinate various testing phases, managing internal and external stakeholders.

Experience:

• Bachelor’s degree in computer science, Information Systems, or a related field.
• Hands-on experience in implementing (from start to finish) at least one of the following transaction processing platforms for multiple countries or markets (preferably ASEAN, AU, HK):
  o domestic payment system
  o cross border payment system
  o securities middle / back-office system (for post trade, settlement and custody)
• Hands-on experience in handling ISO 20022 message standards for payment (PACS), cash management (CAMT) and securities (SESE, SEEV, SEMT)
• Familiar with payment business lifecycles – from initiation, to clearin
• settlement, accounting and reporting (advice and statement.
• Familiar with government securities business lifecycles – from issuance, auction, allotment, settlement (primary and secondary markets), collateral management, repo, re-issuance, corporate actions, redemption (full or partial)
• Demonstratable traits in business analysis, problem solving and troubleshooting.
• Demonstratable track record in solutioning for transaction processing systems
• Articulate in thought process and oral/written communication
• Familiar with Software Development Life Cycle (SDLC)
• Ability to produce specifications for documentations and implementations.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship.

The Company

Our client is a global consulting firm working with a global bank specialized in Wealth Management. We are looking for a Financial Crime Prevention – STR Testing Analyst with the ability to join as early as possible on an exciting 6 months project with potential of extension.

The Role

• Support the post-mortem review of STRs filed in the past.
• Identify and evaluate the effectiveness of controls designed to address FCP risks, provide practical, innovative, and value-added solutions to issues identified, and prepare reports of compliance testing findings for senior management.
• Develop and draft compliance testing reports summarizing design review and testing results and remediation efforts required by line management to address open issues.
• Help to develop applicable and appropriate compliance testing methods, processes, and templates to be used for specific compliance tests.

Your profile

• University degree or international equivalent, with a focus in a finance or internal audit related fields.
• 8 to 10 years of experience performing compliance testing and/or internal audit/program assessments either at a bank or a consulting/internal audit company to a bank, preferably Big 4 or similar.
• Familiar with the products of Wealth Management/Private Banking.
• Industry knowledge of relevant regulations, regulatory expectations, testing concepts and methods (e.g., sampling).
• Prior experience conducting AML related investigations.
• Well organized, especially in the areas of testing workpapers, documenting testing results and decision making, as these will be subject to review by internal audit and regulators.
• Good team player, and ability to work independently and confidently drive stakeholder discussions.
• Effective communication skills with all seniority levels, strong verbal and in writing skills.

Apply Today

Please send your resume, in WORD format only and quote reference number GO12880420, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

OUR IMPACT

Multi-Asset Solutions (MAS) is a multi-asset class investing group that sits within the Asset Management Division at Goldman Sachs. It designs and develops comprehensive investment management solutions customized to meet the investment objectives and relevant constraints of clients. These solutions bring together state-of-the-art techniques for multi-asset portfolio design and implementation and reflect proprietary research and analytics conducted by the MAS team. With investment professionals across the globe, MAS invests or advises on assets for some of the world’s leading corporations, sovereign wealth funds, pension plans, governments, financial institutions, endowments, foundations, and family offices.

YOUR IMPACT

We are seeking a member to join our Multi Asset Solutions (MAS) Lead Portfolio Management (LPM) team. As a member of the Lead Portfolio Management Team within MAS Partnership Portfolios channel, the person will have the responsibility for designing and constructing multi-asset class portfolios for large institutions particularly insurers, public pensions, sovereign wealth funds and government institutions. This role is client-facing and highly analytical, focusing on developing and communicating customized investment solutions and asset market views to clients.

Core responsibilities include:

• Portfolio design, construction and oversight of client portfolios involving areas such as strategic asset allocation, investment manager / vehicle selection and oversight, risk / performance management and evaluation
• Develop client relationships by understanding client investment needs and proposing appropriate portfolio solutions
• Communicate and develop materials for clients and prospects including investment-related analysis, client and prospect presentations and developing responses for client Request for Proposals (RFP)
• Work with distribution channels, senior portfolio managers and internal team to drive business opportunities
• Conduct and be involved in client training sessions to discuss portfolio construction, approach to asset allocation, markets and economy

SKILLS & EXPERIENCE WE'RE LOOKING FOR

• 2-4 years of investment or portfolio management experience, with a preference for cross-asset experience
• CFA charter holder preferred, or someone pursuing it
• Client-focused mentality with ability to communicate complex market ideas/strategies to clients of varying levels of sophistication in both large and small audiences
• Strong interest in the financial markets and a good investment sense/commercial instinct
• Highly organized individual able to manage multiple tasks in a fast-paced environment
• Intelligent, creative, and good problem-solving abilities
• A self-starter, should have ability to work independently as well as thrive in a team environment
• Detail oriented and meticulous, strong quantitative and analytical skills

JOB SCOPE:

Responsibilities

1. Provide domain expertise & focus in payment/securities domain.
2. Propose alternative solutions and technologies to improve and bring about high-quality system solutions
3. Ensure that the resulting IT solution meets the needs of the defined business requirements
4. Plan and lead requirement gathering and design
5. Clarify requirement and manage scope against baseline
6. Participate in developing and reviewing Functional Specifications/Use Cases
7. Participate in developing test plan, reviewing Test Specifications and test results
8. Lead testing team to conduct test plan and when required, conduct the testing together with team
9. Provide domain/functional guidance to software engineers in delivering in accordance to requirement
10. Lead and co-ordinate various testing phases, managing internal and external stakeholders.

Requirement

1. Hands-on experience in implementing (from start to finish) at least one of the following transaction processing platforms for multiple countries or markets (preferably ASEAN, AU, HK):
   • domestic payment system
   • cross border payment system
   • securities middle / back office system (for post trade, settlement and custody)
2. Hands-on experience in handling ISO 20022 message standards for payment (PACS), cash management (CAMT) and securities (SESE, SEEV, SEMT)
3. Familiar with payment business lifecycles – from initiation, to clearing, settlement, accounting and reporting (advice and statement)
4. Familiar with government securities business lifecycles – from issuance, auction, allotment, settlement (primary and secondary markets), collateral management, repo, re-issuance, corporate actions, redemption (full or partial)
5. Demonstratable traits in business analysis, problem solving and troubleshooting
6. Demonstratable track record in solutioning for transaction processing systems
7. Articulate in thought process and oral/written communication
8. Familiar with Software Development Life Cycle (SDLC)
9. Ability to produce specifications for documentations and implementations
10. Degree Holder
11. Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
12. Ability to lead, develop and maintain respectful and trusting relationship
13. Proficient in written and spoken English

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gR7_gzJP

• Opportunity to lead Business transformation
• Engagement with senior business stakeholders

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 50 years with a global footprint of more than 15 countries. With rapid expansion plan, they are now looking for a new SAP C4C / sap sales cloud / SAP Sales & Service Cloud, Hybris System Analyst / SAP Cloud for Customer Analyst to join their team.

About the job

Your responsibility involves:

• Engaging key business stakeholders (Sales and marketing team) which includes gathering requirements and translating them into solution design for the Cloud for Customer platform
• Performing the role as subject matter expert for Cloud for Customer with assistance of external vendors. This includes providing support for Cloud for Customer platform
• Leading Cloud for Customer project transformation/ implementation which includes, milestone planning, progress reporting and external vendor management.
• Exploiting new and emerging technologies technology and translate them into viable IT Digital implementation to increase productivity. This is done with the aim to improve top line (revenue/sales) for the company

Skills and experience required

As a successful applicant, you will have at least 5 years of experience in direct business stakeholder engagement / project management relating to CRM. At least 2 years of experience in sap sales cloud / Hybris / Cloud for Customer SAP C4C is required for this role.

Candidates with regional exposure will be of added advantage.

Whats on offer

This is an excellent opportunity to join a leading end user environment with opportunity to engage with senior business stakeholders across Asia. You will have the opportunity to lead business transformation through SAP Cloud technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gR7_gzJP (EA: 94C3609/ R1219669)

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Requirements

• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products
• Knowledge with vanilla product and derivatives and understand the general market practice
• Understand the basic concept of valuation/pricing approach of vanilla and derivatives
• Knowledge in market data
• Experience with scripting language, i.e. Python or Excel Macro
• Master in Financial Engineering, Quantitative Finance or CFA will be a great plus

Responsibilities

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between business users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Must have)

At least 1-2 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Job Description:

• Provide first level customer support and services
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Perform day to day Basic AR/ AP activities such as issuing Invoices/Credit Notes/Receipts/ Payments
• Follow Up payments on outstanding invoices
• Perform general administrative duties such as data entry and filings
• Perform daily and weekly operational processes on case logging.
• Support the operations and activities of the sales and marketing team
• Provide training to the new customers if needed
• Attend roadshows and events if needed
• Perform any other ad hoc duties as and when assigned.

Job Requirements:

• Diploma or equivalent in any discipline
• Minimum 1year working experience in a customer services environment
• Good interpersonal and communication skills
• Good attitude and responsibilities to jobs and assignments
• Good team player who is able to work under pressure in a fast-paced environment

A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF300 billion and operating from over 25 offices across 4 continents.

With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.

“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.

Your Role:

• Produce in-depth companies’ ESG qualitative analyses (multi-sector/region) & detailed reports based on data available through in-house databases and through company’s own disclosure.
• Review the positioning of companies in the sustainable regulatory framework with a bottom-up perspective. In particular, assess companies on “Do No Significant Harm” and “Minimum Safeguards” principles.
• Leverage on sustainability expertise to support stewardship team to engage companies on industry-specific challenges.
• Contribute to various research projects to improve our corporate and sovereign proprietary rating & reporting systems.
• Interact regularly with financial teams to provide extensive advice on ESG & sustainability issues.

Your Profile

• Bachelor’s or Master’s degree in sustainability-related fields, economics or finance.
• Excellent research and analytical skills with high attention to detail.
• Ability to break down complex concepts.
• Excellent understanding of industry-specific sustainability challenges and global trends
• Excellent understanding of sustainability landscape and data in the financial industry (ESG information, impact & risk metrics, SDGs, etc.).
• Previous experience in ESG research, corporate sustainability management or company engagement is a must.
• Capabilities in data management, processing and reporting (coding experience would be a plus).

Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.

Job Summary:

This position reports to and works closely with the APAC Trade Compliance Manager and the global compliance team, managing the day-to-day operations of trade compliance and logistics for the APAC region.

Scope:

Experience in maintaining and managing positive relationships with internal customers and external vendors and consultants is required. Excellent communication and interpersonal skills are required to communicate and interact across all functions and levels within the company.

Essential Functions:

• Reports to and partners with the APAC Trade Compliance Manager.
• collaborates with the APAC distribution and logistics teams to implement trade compliance policies.
• Work with approved freight forwarders and customs brokers to ensure exemplary compliance performance.
• Conducts internal training on trade customs compliance topics.
• Provides expertise advisory to the global compliance team for daily oversight of imports to ensure compliance with all rules and regulations and on-time delivery of products to customers.
• Develops and maintains KPI’s and quality scorecards relating to compliance as outlined in compliance manuals.
• Audits and under the Global Trade Compliance, approves international freight invoices.
• Works with the local and global RAQA personnel to obtain updated US Food & Drug Administration information for CooperVision, and with local regulatory authorities throughout APAC region to ensure accurate and timely filing of license/registration information upon import.
• Determine HS code/ECCN for items being export or imported by CooperVision, review export license.
• Partners with the global compliance team with ongoing projects.
• Collaborates with stakeholders in the APAC region in trade facilitation projects.
• Independently solve moderately complex issues with minimal supervision while escalating more complex issues to appropriate staff.
• Other duties and projects as assigned.

Knowledge, Skills and Abilities:

• Experience in importation of medical devices in the APAC region desired.
• Bilingual (Mandarin and English) is a plus.
• Must possess demonstrated administrative skills.
• Excellent verbal, written and interpersonal communication skills.
• Strong computer skills are required with expertise in MS Office Suite such as Outlook, Word, PowerPoint and Excel as well as other internet applications.
• Strong verbal/written communication skills are required.
• Must have the ability to prioritize and meet deadlines.

Experience:
A minimum of 2-4 years’ experience dealing with APAC customs and FDA is required.

Education:
Associate degree preferred.

Work Environment:
Hybrid, work from office environment.

SEB is a leading northern European financial services group. Bring an entrepreneurial mindset, passion for earning, and a collaborative nature, and you will have the opportunity for a long and exciting career here.

At SEB, we have always believed that the future depends on turning great ideas into reality. Ever since we welcomed our first customer in 1856, we have been a catalyst for positive change by providing responsible advice and capital to people with ideas for the future. Grounded in our long history and strong heritage, we want to create long-term value for all our stakeholders by being curious about what the future holds. We have a strong ambition to accelerate the pace towards a sustainable future for people, businesses, and society. Our skilled and dedicated employees stand by our customers in good times and bad and offer financial products and services that meet their ever-changing needs – both in our home markets in northern Europe and through our international network around the world.

Read more: https://sebgroup.com/

Client Support Service, Private Wealth Management & Family Office Singapore

We are looking for an experienced, committed and result oriented talent to join us as the Client Support Service Officer to support the. Private Wealth Management & Family Office in Singapore.

The main responsibility is to assist in Client Servicing and Administration, Operations, Know Your Customer (KYC) and Anti Money Laundering (AML) updates for the PWM & FO in Singapore,

The role is based in Singapore and reports to the Head of Private Wealth Management & Family Office in Singapore.

Duties and Responsibilities:

Client Servicing/Administration /Operations

• Responsible for preparing account opening forms and ensure complete submission of documents.
• Assist with different reporting needs of the unit.
• Support in operations processes that will ensure delivery of good customer service levels, such as: payments verification/perform independent voice logs for payments & updates of client data, statement mailing and archiving, internet banking devices/Digi passes, credit cards, etc.
• Prepare relevant files and account reports for Client Executives prior to meeting clients.
• Coordinate and follow-up on credit card matters
• Archival of client records
• Assist in other administrative tasks where necessary.
• Coordination of client events

Anti Money Laundering/Know Your Customer/Know Your Transaction (AML/KYC/KYT)

• Assist in the AML/KYC/KYT process to ensure documentation is complete, submitted within deadlines as well as to coordinate with Head Office on reviews relating to cross border managed account. Ensure prompt update of KYC documentation review status in the system. Google name screening.

Requirements:

• At least 2-4 years’ experience in the banking industry preferrable within private banking.
• Ability to multitask, prioritize and work well under pressure with minimal or no supervision.
• Ability to work with sensitive information in a professional and confidential manner.
• Good knowledge of the organisation’s set up combined with a well-established collaborative network of contacts across the organisation to facilitate liaison.
• IT literacy and the ability to use in-house systems in addition to relevant work-related software applications.
• Communication skills: ability to express clearly and logically, verbal and written.
• Process Improvement – analysis and restructuring of processes and work flows to improve quality and promote greater efficiencies and/or cost savings.

Morgan McKinley is Your Gateway to Career Success.

Role Overview:

This position focuses on retail funds administration, supporting manufacturing and distribution for offshore funds in Singapore and Hong Kong. As an #OperationsAnalyst, you will ensure accurate processing, collaborates with stakeholders, handles fund transactions, and addresses operational queries. 6 months contract role highly renewable!

What We Offer:

Exposure to Investment Operations, established procedures, work-life balance, and a respectful, flexible work environment promoting employee potential.

Key Responsibilities:

• Support fund order collation and reporting

• Assist in new fund/share class launches and fund terminations

• Serve as the central point of contact for stakeholders

• Ensure timely dissemination of fund prospectus and investor notifications

• Oversee Semi-Annual/Annual Reporting Process

• Provide data for fund surveys and regulatory reporting

• Monitor Transfer Agent service vendor

• Identify and control operational risks

• Apply internal/external policies for Service Level Agreements and Key Performance Indicators

Skills and Experience:

• Bachelor’s degree in finance & Banking, Economics or Equivalent

• 1-3 years in Asset Management Operations

• Critical thinking, analytical skills, and problem-solving flexibility

• Meticulous, detail-oriented, and effective team collaborator

• Utilize knowledge and experience to enhance process efficiency

• Strong communication skills, adaptable to a fast-paced environment

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

About KidsFirst

KidsFirst is an Early Intervention School, Occupational Therapy, and Speech and Language Therapy clinic for children. Our centre works with children with special needs (Autism, Global Developmental Delay, Down Syndrome, Attention Deficit Hyperactive Disorder (ADHD), genetic disorders, and Cerebral Palsy, etc). We deliver an intensive therapy-based program and also provide 1-1 therapy services.

KidsFirst serves a mixed population of international and Singaporean clients, with KidsFirst being listed as one of the preferred Early Intervention Centres by KK Women's and Children's Hospital and National University Hospital (NUH) - Singapore.

We are located at 8 Hong Kong Street, Singapore 059651.

Our brand-new facility houses five state of the art Occupational Therapy Gyms, five Speech Therapy Rooms and two levels for the Early Intervention classrooms. Conveniently located to shopping malls and food spaces like Clarke Quay Central, Chinatown Point, Riverside Point and Hong Lim Market & Food Centre.

Our Benefits

• Competitive Remuneration
• Performance Bonus and Increments
• Medical Insurance Coverage
• In-House Career Development and external training
• An international and diverse work atmosphere
• Central Location in Singapore

Requirements

· Must have at least a professional Diploma/ Certificate (but Bachelor's degree is preferred) in Education, Special Education, Counselling, Psychology, or related field

· Team-oriented

· Excellent knowledge of Behavioral strategies and related experience

· Professional experience working with children with developmental delays and behavioral challenges

· Preferred: Early Denver Start Model Training / RBT Certification

· Preferred: Completed coursework towards a BCaBA/BCBA is a plus

· Good interpersonal skills and the ability to work with a team

Job Description

· Maintain close relationships and communication with all stakeholders of the classroom/ school.

· Provide 1:1 and small group sessions.

· Manage student behaviours in classroom.

· Develop and implement therapy protocols. Ensure holistic student welfare. Maintain case notes and report progress.

· Work with teachers to support the student's needs in their classrooms.

· Carry out special duties (e.g., outdoor recreation area monitor, extra-curricular activities, holiday camps, school fairs, open houses).

· Mentor/ support Teachers in the behavioural management realm.

· Modify lessons according to each child’s ability level.

· Be knowledgeable on professional techniques and best practices in special education.

· Adhere to organization’s SOPs.

· Complete respective administrative duties (e.g., maintaining the communication booklet, attendance-record keeping, etc.).

· Maintain, adhere to and be up to date with Edutrust processes and systems.

JOB SCOPE:

Responsibility:

· Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

· Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.

· Develop technical design specification and translate technical design into process/program specification. Involved in the design review session.

· Make changes to configurable items, which include hardware, software, documentation, etc.

· Participate in Coding and Code Review.

· Assist in the integration testing, system testing, User Acceptance Test & implementation activities.

· Prepare user manual and operations manual, and plan & facilitate training of users and operators.

· Provide post implementation support (including production support and service requests).

· Escalate and discuss critical issues such as scope creep with the relevant managers.

· Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

Requirement

· Degree in Computer Science/ IT or other related fields

· Typically, 6 years IT working experience.

· Possess relevant system development / maintenance experience using Java -related technologies.

· Good understanding of Software Development Life Cycle (SDLC) processes

· Ability to produce specifications for documentations and implementations.

· Experience in IT business analysis techniques

· Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.

· Ability to lead, develop and maintain respectful and trusting relationship.

· Proficient in written and spoken English.

Technology Operational Risk Analyst, Fintech

In this first line operational risk role, you will identify, assess, monitor and report technology risks as well as working across all controls functions to improve risk. Great opportunity for tech or cybersecurity risk consultants from the Big 4 or major consulting firms to move in-house.

Key Duties:

Assist with IT/technology risk management frameworks, policies, processes, and procedures.

Support identification, assessment, monitoring and reporting of key risks

Assist on risk and controls self-assessments (RCSA)

Liaise with auditors, external stakeholders, etc. as required

Work with management on annual risk tasks/exercises

Work with second and third lines to close any identified gaps.

Ensure accurate and complete documentation is in place.

Requirements:

2 – 3+ years of experience in auditing, assurance or enterprise/operational risk

Financial services exposure preferred (retail banking, insurance, payments, etc)

2+ years of experience in financial services technology audit/consulting, cybersecurity, IT risk etc.

Understanding of common risk management tools, techniques and controls

Foundation knowledge of relevant regulations (MAS TRM Guidelines, MAS Cyber Hygiene, ISO 27001 & ISO 31000 standards, NIST Framework)

Compensation:

$5.25kpm-$6.5kpm

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment for the banking & financial services sector across Asia and the Middle East. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Responsibilities

• Support the review and enhancement of data governance framework, policies, standards, guidelines and data inventory across the Group

• Assist in performing risk and impact assessments

• Provide advisory to Business Units on personal data protection at various stages of the personal data life cycle

• Review and assist in conducting awareness training on personal data protection to foster personal data protection awareness across the Group

• Assist in data breach incident investigations and facilitate remediation action plans

• Manage the data incident log to ensure accuracy and up-to-date

• Assist in providing data incident summaries and reports as per request

• Providing support in the Cross-Border Privacy Rules certification renewal process

• Assist in any other ad hoc duties as assigned

Skills/Requirement

• At least 1+ years of relevant working experience in the area of data protection and risk management, preferably from the financial services/insurance industry

• Knowledge of Singapore PDPA and preferably with knowledge of other related/relevant privacy regulations

• Training in Data Protection Management, Business Risk Management, and Cyber and Data Breach Incident Management is desired

• Proficient in Microsoft Office applications

• Meticulous attention to detail and accuracy

• Team player and able to work under pressure and meet timelines

• High level of integrity, takes accountability of work and good attitude towards work

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

What gets measured, gets managed.” The Business Analyst is responsible for gathering and understanding business requirements, collating and preparing data, performing analyses, extracting insights, and making recommendations to assist the company in developing meaningful business solutions and operational improvements. The position is also expected to monitor progress to agreed measurables and within set organizational procedures.

The ideal candidate can work on multiple initiatives simultaneously and translate data into digestible and actionable insights that improve our businesses.

You are also required to perform these job functions:

• Work on the analytics projects across operation performance, HR and finance etc at group level
• Work with operations & stakeholders across different regions, countries, and cultures to streamline data collection, transformation for reporting and analysis enabling better and faster decision making for C-Suite
• Conduct statistical analysis for better insights extraction.
• Provide data analytics support for operation whenever needed.
• Work with IT and data engineering team to set up proper backend for data storage and ETL.
• Proactively come up with new initiatives to improve the process & efficiency and optimize the existing practice.
• Educate internal/external users appropriate use of analytics and business intelligence
• Occasional travel may be required.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Bachelor’s Degree or higher. Major in mathematics, statistics, business, marketing, analytics related are preferred.
• Strong interest in working with data/database/big data for business problem-solving.
• Proficient in BI tools such as Tableau and Power BI; knowledge/experience in SQL/Python/R is a plus.
• Able to navigate through large, messy and complex data to extract business insight to help solve business problems.
• Passionate about identifying user pain points, process bottlenecks, or inefficiencies and designing data solution for resolution.
• Strong analytical thinking, problem solving, strategic thinking, and presentation & communication skills in front of leadership and stakeholders, outstanding organizational and time management skills to handle complex tasks efficiently, excellent stakeholder management ability, able to thrive in an agile, dynamic and collaborative environment.
• Able to work independently and under pressure, and to influence others without having direct authority.
• Eager to learn, an initiative `taker, problem-solver and team player.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX

• Minimum 3 years of experience
• The successful candidate will be expected to support application operations and project implementation.
• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.
• Skillsets (Goood to have) -Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins, Experience in Linux environment, Experience in Python.

Client is an esteemed global MNC Banking and Financial Payment company.

Job Description:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Document cases to show action taken.

Requirements:

• Candidate needs to be proficient in either German/Italian/Russian and should be open to support and liaise with customers or clients.
• Candidates are required to work from 3pm to 12am (5-day work week, including weekends). This will be rotated in the future.

Benefits:

• Daily allowance of $10-20
• Monthly remuneration up to $4,500
• Quarterly incentive from $800 - $1,000
• Transport claimable (to and from work)
• Hybrid work arrangement (Work from home for up to 2 days)
• Yearly increment and salary review
• Strong employee benefits (AL, MC, Medical Coverage)

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Job description;

· To provide basic support on desktop, computers, laptop on windows.

· Provide problem escalation to other groups/leaders/principal vendors where required

· Provide desktop, software troubleshooting

· Support /upgrade Windows 7/10

Requirements

· Basic Knowledge in IT Support.

· · Good attitude and able to follow simple instructions

Responsibilities

• Principle duties are collecting functional requirements from stakeholders, and able to document and explain the requirements to development and QA team
• Facilitate requirements workshops to engage the various stakeholders such as Front Office, Middle Office, Finance users to elicit and validate business requirements.
• Lead and manage issues during UAT/Sprints, and ensure all requirements have proper traceability.
• Leverage the subject matter experts in Technology & Operations in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between business users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Requirements

• Master in Financial Engineering, Quantitative Finance or CFA will be a great plus
• Experience of derivative product characteristic, including structure of products, valuation/pricing information associate with the products
• Knowledge with vanilla product and derivatives and understand the general market practice
• Understand the basic concept of valuation/pricing approach of vanilla derivatives
• Knowledge in market data
• Experience with scripting language, i.e. Python or Excel Macro

Interested applicants, please submit your updated resume in MS WORD format via Apply Now for immediate processing. Do include your availability, last drawn & expected salary.

**We regret that only shortlisted candidates will be notified. Thank you.

Ashlynn | R21100397