Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for an Information Technology Business Analyst

Internal Code: HC024

What will you do?

The Information Technology Business Analyst shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

What are we looking for?

• Minimum of 3 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle, mysql, MSSQL and/or Postgres Database, middleware ie IIS, weblogic, JBoss and Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Location: Lakeside

Mon to Fri 8.30am to 5.30pm

Have AWS & Bonus

Good career progression

Job Description

• Support finance/management control
• Prepare yearly budget and quarterly forecast
• Prepare monthly analysis for financial reports
• Analysis the variance of financial results and budget/forecast
• Monitor and review each division’s action plan
• Support yearly external audit, yearly transfer pricing report, yearly external reporting, ad-hoc internal audit, ad-hoc external surveys
• Prepare documents for Annual General Meeting, Board of Director Resolutions
• Issue Business Consignment Fee’s quotations and invoice From MAP
• Prepare simple agreements

Requirement

• Diploma/Degree in related disciplines
• At least 2 years relevant experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Singapore which will be hybrid.

Service Support Administrator

Your Responsibilities

Overview

The incoming Service Support Specialist is responsible to drive the SEA service administration and backend operation forward through DBS approach, meeting operation metrics, ensuring resources optimization and timely reporting. He/She has overall accountability to build a robust service support standard work, collaborate with sales operation to drive growth, effective management of dealers‘ service teams, as well as radically increase in customer satisfaction.

• Responsible for service contract management in new contract creation, contract renewal and contract termination.
• Responsible for timely service billing.
• Responsible for service warranty and service repair in processing of service order, coordination of shipment and arrangement of loaner if necessary.
• Responsible for service call management and PM scheduling.
• Document backend service processes.
• Service support on service enquires, service quotation, service inventory management and invoices preparation.
• Drive annual review of service pricing
• Perform customer and service data analysis
• Champion for SAP and SFDC

Key Deliverables

• To process all warranty claims and perform service billing timely
• To handle customer request and quote service quotation timely
• To prepare and submit monthly service performance and growth report
• To work with team, peers, stakeholders to drive customer satisfaction and operational targets
• Deployment of standard work (SW) and daily management (DM)
• To meet all service metrics:Revenue and orders
  Utilization and productivity
  Total Time to Repair (TTR) and First Time Fix rate (FTF)
  Inventory ITO and management of warranty cost impact
  Customer Satisfaction (NES/NPS)
  

Your Profile

• 2 years of service management experience in aftersales service delivery function, preferably in a sales & service organization, especially in medical device, life science instrument, and healthcare equipment industry.
• A good team player with excellent communication and interpersonal skills.
• ERP knowledge, preferably SAP and SFDC is a plus
• Possess business management, marketing, technical degree or equivalent

What We Offer

• Equal pay is a given for us.
• Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us
• We have no room for prejudices and stereotypes. We promote equal opportunities, diversity and inclusion.
• We offer a balance between support and autonomy to achieve your own goals in an international environment.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

Get More Insight

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Job Description:

• Provides support and trouble shoot application issues
• Performs unit and integration software testing
• Gathers and understands the business requirements and translate to Functional Specifications
• Involves in the Functional Specifications with users, development and technical teams
• Produces Test Scenarios targeting all business requirements
• Takes charge of all requirements/functional specs clarifications
• Provides support for commercial-off-the-shelf (COTS) applications
• Conducts defect analysis during UAT
• Coordinates and liaises with relevant parties for project related items
• Provides coaching and mentoring to team members

Requirements:

• Bachelor's degree in Information Technology, Engineering, Computer Science or related disciplines
• At least 5-7 years experience as System Analyst
• Experience in conducting User Acceptance Test and User Training
• Good understanding of programming and coding standards
• Familiar with Database design in MS SQL
• Working experiencc in Power BI, SQL Server Integration Service, SQL Server Reporting Services
• Working knowledge in developing Web based applications using .NET, Java
• Working experience in supporting multiple COTS applications eg rules configurations

Our Addresses and Working Hours:

Seatrium Limited

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Fri: 7:30am - 5:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Info:

• Salary: Basic up to $4000 + AWS + VB
• Working Hour: 5 Days (Monday - Friday), 7.50am - 4.55pm
• Location: Tuas (Company transport pickup at designated point islandwide)

Job Scope:

• Collaborating with end-users, business partners, and software vendors to articulate user requirements and system design specifications
• Creating, developing, testing, and deploying new software solutions to meet business needs
• Offering application support and managing changes for existing applications
• Actively engaging in innovation and implementing cutting-edge technologies across diverse application platforms
• Evaluating software design architecture and revising technical documents
• Overseeing server and database administration, ensuring their functionality and maintenance
  

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Partner with the best

This role encompasses a wide range of responsibilities aimed at maintaining financial integrity, optimizing revenue, and supporting efficient operational workflows.

As a Service Analyst, you will be responsible for:

• Providing reports and analysis on sales margin and changes in project schedule and conducting review updates on revenue
• Addressing customer invoice issues and disputes, ensuring timely resolution and payment
• Collaborating on local administrative tasks, such as past-due invoice follow-up, customer training, shipping, customs clearance, and document collection.
• Creating necessary workflows to streamline operations
• Handling other ad-hoc assignments as required

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's from an accredited academic institution
• Have knowledge in SAP and Microsoft Office
• Have accounting and project management background

• Position : Sales Support Coordinator/Admin (West)
• Location : Kian Teck Road (10 Mins Bus from Pioneer)
• Working hours : Monday - Friday 8.30am-6.00pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Bonus + 14 Days Annual Leave + Insurance and Medical Claims
• Duration : Permanent
• Industry : Supplier and Manufacturer for Conduits/Struts/Cable Containment

Main Responsibilities:

• Support sales staff quotations, provide regular updates AND project coordination
• Follow up on samples submission & do updates
• Marketing admin support
• Administration duties assigned by supervisor
• IT Savy to provide digital marketing to outreach to the markets
• Support procurement dept admin needs
• Trained as automatic backup support to indoor sales counter if needed

Requirements:

• 1 year sales/marketing admin experience preferably
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects
• Write and implement networking protocols company-wide and department policies and procedures
• Research and analyze new network technologies and present suggestions for upgrades to improve existing communications network
• Configure and install software, servers, routers and other network devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects
• Write and implement networking protocols company-wide and department policies and procedures
• Research and analyze new network technologies and present suggestions for upgrades to improve existing communications network
• Configure and install software, servers, routers and other network devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.
• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.
• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.
• Perform printer maintenance.
• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Responsibilities

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.
• Requirements
• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training
• Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Job Descrition

• Perform Level 1 and Level 2 IT support to users in Singapore and Asia Pacific.
• Proactively ensure high value customer service by providing customers with specific delivery times for IT solutions and clear communications, limiting the use of technology terms when not needed.
• Handle users’ requests for install/move/add/change of PC hardware and software.
• IT Asset Management - Perform asset (hardware and software) inventory, tracking and equipment retirement.
• Support the GLOBAL IT Technology refresh projects.
• Monitor and report local inventory.
• Identify and report incidents trends.
• Document processes and work instructions.
• Involve in RFQ activities for IT hardware and software.

Requirement

• At least Diploma in Electronics, Mechanical or Computer Engineering from a local polytechnic.
• At least 2 years working experience in an IT support environment with knowledge on Service Delivery operations and support including incident management in a regional environment.
• Experienced working in a regional environment for a MNC.
• Assist in compiling and analyzing statistical data and trends.
• Excellent Communication skills (both written and verbal), with the ability to interact effectively with others.
• Demonstrated analytic and problem solving skills
• Ability to meet deadlines and manage priorities.
• Technical knowledge of O365 , Microsoft Windows 7 & 10, Office Productivity Suite, Cisco VOIP Phones, Active Directory, PC imaging, Bitlocker .
• Good Knowledge with Symantec Endpoint Protection, PGP, Symantec VIP, Juniper VPN, label printers and barcode scanners.
• Perform other duties as assigned.
• Able to multi-task, is resourceful and keen to learn.
• Strong Customer Service delivery attitude

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.
• Offer support for hardware components such as desktops, notebooks, printers, and scanners.
• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.
• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.
• Perform printer maintenance.
• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are seeking a highly motivated and skilled Lead Data Analyst - Finance to join our dynamic team at Funding Societies. As a lead data analyst, you will be part of a fun team which will be working to support all business functions with finance focus in Funding Societies. In short, the function of a data analyst is to understand the needs of the business and use data to derive a solution that you will then present, implement, and track and add value to the company and its performance. In addition to having a knack for problem-solving, it is crucial that you are willing to learn, understand, and hear the needs of our people.  We solve challenging problems. As long as you are adding value to the business, you are your own boss. You’ll get loads of support from your friendly, talented and motivated colleagues

What will you do:

• Lead, mentor & enable team members to drive a high performance team
• Ensure the timeliness and accuracy of Finance data analysts work for key projects such as finance audit, finance closing, regulatory & BAU reporting
• Pioneer and develop financial analysis capabilities within the data team, and perform some hands on analyses yourself to drive insights from multiple data sources
• Collaborate with regional Finance and various business teams, plan roadmap & quarterly OKR, drive projects and propose solutions and strategies to business challenges
• Establish best practices in coding & analytics solutions 
• Contribute to driving overall team process improvements through new frameworks, processes, and execution excellence 

What we are looking for:

Must-haves

• Qualifications Bachelor in finance and/or quantitative related disciplines or equivalent. 3-7 years of experience
• Good stakeholder management ability 
• Ability to be hands on and mentor team members problem solve 
• Prioritization skills
• Experience leading and managing team performance for at least 1 year
• Strong logical reasoning and analytical mind, with can-do attitude
• Independent learner who enjoys solving challenges (Google is your best friend)
• Outstanding communication and teamwork skills, with cross-departmental and cross-team projects experience, independently promoting project execution
• SQL, Python, visualization tools such as Tableau/Qlik experience required
• English is required

Good to have:

• Experience working in FinTech or financial industries highly preferred
• Experience in working on performance management, cost allocation, financial statement analysis, building financial model with basic accounting understanding is preferred
• Experience with agile methodology
• Understanding of ELT workflow

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Responsibilities

• Liaising with end-users, business partner and software vendor to define user requirements and system design specification.
• Designing, developing, testing and deploy new software to support business requirements.
• Providing application support and change management for existing application.
• Participate in innovation and implementing emerging technologies in the various application platforms.
• Reviewing software design architecture and updating technical documents.
• Server/database administration and maintenance.

Requirements

• Familiar with Software development lifecycle (SDLC).
• Capable to learn new IT application technology.
• Good analytical skill and programming skill.
• Experience with Syteline ERP system is an added point

Shift Type / Work Hours

Normal Shift (5 days work week)

7.50am to 4.55pm

Benefits

1. Company transport provided at designated pick-up points island-wide.
2. Medical insurance and dental coverage.
3. In-house canteen at subsidized prices.

Please visit our corporate website for more information on Seiko Epson Corporation

Responsibilities

• Liaising with end-users, business partner and software vendor to define user requirements and system design specification.
• Designing, developing, testing and deploy new software to support business requirements.
• Providing application support and change management for existing application.
• Participate in innovation and implementing emerging technologies in the various application platforms.
• Reviewing software design architecture and updating technical documents.
• Server/database administration and maintenance.

Requirements

• Familiar with Software development lifecycle (SDLC).
• Capable to learn new IT application technology.
• Good analytical skill and programming skill.
• Experience with Syteline ERP system is an added point

Shift Type / Work Hours

Normal Shift (5 days work week)

7.50am to 4.55pm

Benefits

1 Company transport provided at designated pick-up points island-wide.

2 Medical insurance and dental coverage.

3 In-house canteen at subsidized prices.

Please visit our corporate website for more information on Seiko Epson Corporation

Role Summary:

The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will use data as a strategic asset to provide decision support, accurate planning of sales quota forecasting, and sales productivity reporting and efficiency analysis.
Responsibilities & Requirements:
- Customer focused with a results-driven mindset.
- Ability to work in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms.
- Promote a positive and professional working atmosphere, where the status quo is challenged to improve, and the team is driven toward creating an exceptional customer experience.
- Experience in sales or customer service in an engineered manufacturing environment with proven success in administrating commercial and/or government contracts.
- Demonstrate success in influencing people through effective collaboration, problem-solving and relational engagement.
- Lead coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders.
- Review customer specifications and documents to apply current Flowserve technical and commercial requirements.
- Drive daily tactical customer proposals in addition to support strategic offerings, as well as identified sales win back opportunities.
- Partner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework.
- Generate high quality, on time, value priced proposals to facilitate order fulfilment.
- Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate optimization.
- Demonstrate a fundamental understanding of pump applications and types, a clear understanding of parts, programs, and processes to best drive solutions to our valued end user customers.
- Identify and develop key actions in partnership with sales leadership team required to achieve forecast accuracy, addressing gaps in performance, preparation of QBR data analytics.
- Maintain current, accurate and organized records of sales training, organization charts as well as other critical pieces of information needed to manage the sales engagement.
- In collaboration with Sales leadership team ensure continuous improvement projects are executed and delivered to meet objectives.
- Receive in and compile weekly sales reports.
- Support 30 day/ quarterly sales forecast and monthly outlook processes.
- Strong problem-solving skills, able to work independently and be a team player with a global mindset and approach.
- Proficiency in Microsoft Office package.
- Excellent organizational skills, able to establish priorities and work to specific deadlines with little supervision.
- Other duties as assigned.

Preferred Experience / Skills:
- Industry experience related to pumps/rotating equipment.
- Experience with customer relationship management in the power generation and utility industries.
- Experience in Sales Force.
- Experience in pricing, contract review and ERP administration.
- BS or BA Degree in relevant field and 3-5 years relevant experience

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.

• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.

• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.

• Perform printer maintenance.

• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer #Ittechnician

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solars Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for RECs strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, Indias largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

The BA Analyst is the primary contact in REC IT for SAP S/4HANA functional areas and its related integrations. This person is responsible to provide solutions for business needs & support day-to-day operations. It requires to work closely with other SAP Analysts & 3rd party vendors to propose solutions and align steps before execution.

A successful IT BA Analyst must have at least 3 years SAP (or other similar tools) experience in project implementation or in a support role in an end user environment.

Business Analysis & Support

• Resolve day-to-day business application operational issues & requests within SLA.
• Ensure day-to-day activities, projects / change requests are done in compliance with REC IT Control Policies & Procedures.
• Liaise with key users and Business Process Owners (BPO) to identify pain points and problem areas that require IT solution. Then capture specific requirements, propose cost effective solution, coordinate activities and implement.
• Prepare and maintain up to date business process flows, configuration documents, technical / functional specifications, test scenarios / case creation, conduct user acceptance testing & roll-out solutions.
• Establish rapport with end users from different departments, other IT members, and vendors to meet targets & KPIs.
• Submit required documents and reports as and when required.

Problem Solving

• Understands that any given problem may have many good answers, therefore must know how to ask good questions that compel further discussion, research, collaboration and innovation.
• Is attentive to details and has good analytical skills to understand a wide net of interdependencies to be able to identify, clearly articulate, and proactively mitigate risks.
• Empathise with end users in their needs while also able to manage and align business requirements and IT goals.

• Degree in Computer Science, Information Systems or Business related with minimum 3 years of relevant experience
• Well-developed understanding and working experience on SAP (or any other ERP) modules such as PPE (Production Planning & Execution), MM (Materials Management), WM (Warehouse Management), SD (Sales & Distribution), and TM (Transportation Management).
• Experience in SAP IBP (Integrated Business Planning) is preferred but not required, or experience in any other planning tool for Supply Chain Planning such as Microsoft Dynamics 365, Netsuite, IBM, etc. will also be considered.
• Must be able to do basic configurations in SAP or whichever applicable ERP / planning tool.
• General knowledge in business processes associated with the use of SAP and comfortable with manufacturing business terms and concepts.
• Experience in Windows Environment, Visio, Power BI, and other document management / reporting tools.
• Integration experience with other legacy or 3rd party systems.
• Flexibility to meet company timelines and objectives.
• Self-starter that can thrive in a fast-moving environment.
• Have a good sense of ownership.
• Good communication skills and ability to present in small to medium group settings.

Additional advantageous skills:

• Experience in operating an ERP System with integration to an MES System in a 24x7x365 manufacturing environment.
• Preferably at least one full cycle project implementation experience in a manufacturing environment.
• Experience in SAP PO, LSMW, ABAP Query, ALV Reports and iDocs.
• Experience specific to S/4HANA environment and FICO area is advantageous

Customer Support

• Lead and inspire the customer support team to deliver best-in-class post-sales support.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular team assessments and provide guidance to enhance performance.

Administrative Support

• Assist the director in various administrative tasks to ensure smooth operations.
• Oversee Singapore entity GST submission, ensuring compliance with regulations.
• Manage corporate income tax returns in a timely and accurate manner.

Financial Oversight

• Work closely with the accounting team to manage financial transactions and reporting.
• Coordinate banking activities and maintain strong relationships with financial institutions.
• Ensure timely and successful completion of internal and external audits.
• Implement and maintain robust internal controls to safeguard financial processes.

Logistics and Sales Operational Support

• Collaborate with global logistics teams to optimize supply chain operations for APAC.
• Support Director in forecasting in a timely fashion to support strategic planning. 
• Manage the overall Singapore entity GST submission, Corporate Income Tax returns as well as internal and external audits in a timely fashion.
• Relationship building with corporate bank and support commercial director in relevant banking activities and proper documentations as and when required.
• Arrange banking and boardroom documents sign off as well as keep record of all the correspondence and documentation pertaining to the Singapore corporate entity.
• Build policies on distributors and customers credit limits and payment terms in compliance with company policies.
• Oversee monthly accounts closing and financial reporting, invoice payments to internal and external parties as well as accrual postings.

Team,

Come join the Customer Outcomes Operations team, and work with a talented group of

Sales, Services Delivery, Customer Success and Business Operations Leaders. We are focused on partnering with the Customer Outcomes organization to ensure they have the business processes, technology and analytics capabilities required to deliver amazing customer experiences.

Role

The Business Operations Analyst for the APJ team is a critically important role, enabling Customer Outcomes to work most effectively with its internal and external stakeholders and fulfill their commitments to ServiceNow and its customers. This role will work closely with APAC Business Operations Manager and APAC Customer Outcomes leadership and understand business concepts of Services business and help to build data models using Power BI.

Responsibilities

• Be part of executive analyses, strategies, and deliverables (E.g., QBR)
• Provide visibility and performance tracking to the business by helping to build, maintain and improve our data and reporting foundation solely using Power BI.
• Drive operational efficiency by automating and improving processes, tools, and dashboards that scale
• Ad-hoc work as required by Area leaders or APJ leadership

Key Responsibilities
1. Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations2. Organize and track the pipeline, capturing data on readiness for approval and other relevant data3. Ensure there is an aligned pipeline view across GRCTO and GTO COO Office4. Maintain and update GRCTO projects approval data and dashboard5. Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects6. Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view7. Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence8. Organize the provision of the current pipeline decks for review by the GRCTO leadership9. Support the Pipeline education & training needs for the GRCTO teams10. Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams11. Support special initiatives, management and governance forums & workshops that may arise

Qualifications and Skills Required· Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services· Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy· Good sense of risk & issue management, and escalation management· Able to produce structured and effective presentations· Proficient in creating presentations using the Microsoft suite of software· Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure· Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise· Excellent written and verbal communication skills· Comfortable with engaging senior management

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Role purpose

• To Learn and acquire knowledge and skills for the formulation lab for agrochemical industry.
• To support the Lab Team lead in the day-to-day Quality Assurance and Quality Control related
• activities for ensuring efficient execution of Site quality system.
• Support to Quality to drive lab vision, ensure execution of lab vision to meet company business and production requirement.

Responsibilities:

• Collaborate with clients, stakeholders, and end-users to gather and analyze business requirements, ensuring a thorough understanding of project objectives.
• Translate business requirements into clear and detailed technical specifications, providing guidance and support to the development team throughout the software development lifecycle.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Define and document functional and non-functional requirements, ensuring they align with business goals and objectives.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Collaborate with developers, designers, and QA teams to clarify requirements, resolve any ambiguities, and ensure accurate implementation.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Requirement:

• Bachelor's degree in Computer Science, Information Systems, or a related field with 3 to 5 years of experience as a Technical Business Analyst or a related role.
• Experience working in an IT/software development company or in a client-facing consulting role.
• Familiarity with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms.
• Proven experience as a Business Analyst or similar role, with a focus on translating user requirements into technical specifications.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Excellent written and verbal communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Familiarity with software development methodologies and practices, such as Agile or Scrum.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661