Admin Support Coordinator

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! We are seeking for a skilled and dynamic Service Coordinator to join our team!

Meanwhile, please check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

A JOB THAT MATTER: YOUR RESPONSIBILITIES

As a Admin Support Coordinator, you will play a crucial role in efficiently managing the schedules and resources of our deployment team.

This position requires strong coordination and administrative skills, the ability to thrive under tight deadlines, and a commitment to enhancing operational efficiency.

Responsibilities:

1. Provide shared support to Service Sales & Operations team
2. Handle customer’s enquiries via phone call and emails in his/her assigned territory
3. Manage administrative tasks such as preparing of quotations, invoices, pick list, reports, and other documentations.
4. Effectively schedule and follow up on customer work orders for automatic doors breakdown, installation, and/or preventive maintenance until closure for Service Engineers, ensuring smooth field support operations.
5. Liaise and coordinate with Warehouse to facilitate materials and equipment to meet delivery KPI (Key performance indicators).
6. Monitor and follow up customer payments, including outstanding collection, if any.
7. Assist in back up of tasks when respective team member is out of office
8. Perform other ad-hoc duties assigned by immediate supervisor or head of department from time to time.

EXPERIENCE THAT MATTERS: YOUR SKILLS & QULIFICATION

1. Good communication and coordination skills to enable interaction with internal and external customers effectively.
2. Good knowledge and application of Microsoft Office such as MS Excel (e.g VLOOKUP and Pivot Table).
3. Strong coordination skills
4. Strong attention to details
5. Ability to manage multiple tasks simultaneously

Qualification:

1. Diploma in business adminstration/engineering or equivalent
2. Minimum of 1 year of relevant working experience in construction industry

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Long service award recognition for our committed and dedicated colleagues.
• Health insurance and flexi-benefits cater for the employee’s health and wellness.
• Company transport is provided (ie: Boon Lay MRT & Serangoon MRT)

Is this you? Access your career at dormakaba today! Please also apply via our job portal

Link: https://www.linkedin.com/jobs/view/3931326830

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Mandatory Skills

Responsibilities:

• To manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Business users’ communications.
• To enhance existing support processes to maintain/improve service level & quality.
• Weekend support if any urgent issue or deployment issue.

Requirements:

• Microsoft .Net development skills.
• MS-SQL development skills.
• Debugging and troubleshooting.
• L2/L3 support skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality.

Mandatory Skills

• Support Webex Event
• Troubleshooting
• Handle TAC
• Perform daily system health check
• BAU
• Must have experiences with Video Conferencing and Solutioning, must be able to do complex troubleshooting and solutioning for L2 related stuff.

Mandatory Skills

Responsibilities:

• Manage and support eFX/Banking & Financial services applications.
• Work with ECNs and Liquidity Providers.
• Communicate effectively with business users.
• Work independently and proactively, demonstrating a 'can-do' mentality.
• Collaborate effectively as a strong team player.
• Perform under pressure to deliver excellent results.

Requirements:

• More than 5 years of Application Support Experience in eFX/Banking & Financial services.
• Experience with ECNs and Liquidity Providers.
• Proficiency with Oracle, MariaDB, KAFKA, OpenShift, MQ, CD, Jenkins, Bitbucket.
• Thorough understanding of Network and Firewall concepts.
• Familiarity with FIX Protocol.
• Proficiency in UNIX Shell/Perl Scripting.
• Knowledge of Java, HTML, and JavaScript.

Wise is on a mission to make money without borders - convenient, fast, and eventually free. We’re looking for a Senior Analyst to join our Spend Squad in Singapore to help us deliver product experiences for our card customers. 

The Wise Card was first launched in Europe in 2018, allowing customers to spend internationally at the mid-market rate, with only a low, upfront conversion fee. Since then, we’ve expanded to over 50+ countries and territories in the Americas and APAC, and built features like instant issuance of digital cards and enhanced spending controls. We’ve issued more than 4 million cards that are being used in over 160 countries every minute.

As part of the Spend Squad, you’ll primarily work on enabling customers to spend from their Wise accounts in a sustainable manner, ensuring that we’re able to grow our product in-line with our squad-level KPIs.

How you’ll contribute:

• Provide data-driven insights to inform product decisions, from improving in-product flows to building card customer segmentation.
• Partner with Product Managers, Engineers, Data Science and Operational teams to drive product enhancements and optimizations.
• Design experiments to monitor the impact of new product features on risk, convenience and conversion metrics.
• Build conviction on high-impact areas and challenge them if there are faster or more effective ways to tackle the problem.

This role will give you the opportunity to:

• Choose your path to impact – we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls.

• Grow as a Product Analyst in a global team. This role will give you exposure to how we build our card product globally. 

• The freedom to have real impact – The opportunities you’ll identify will be key to how we impact our millions of card customers across the globe.

• Travel when needed to our offices across the globe to connect with team members in other countries.

Department: Parts Solutions/Spare Parts

The Sales Administration Analyst is responsible for the order fulfilment process, which includes handling point of sales inquiries, order processing, shipment and delivery of orders to the customer. He/She is also responsible for engaging customers, distributors, sales offices to ensure work targets and deadlines are being met. He or she will assist the Manager on work improvements to meet the department's business targets. Systematic and logical, he/she is required to assist customers in fulfilling orders and understand customer needs.

Basic Responsibilities

• Coordinate and process internal and external parts purchase orders
• Handle AR collections related tasks
• Handle customer registration and changes to credit facilities extended
• Ensure customers' requests and orders are fulfilled timely and accurately to achieve department's targets
• Support sales administration operations by maintaining database of customers
• Perform business administration tasks and apply operational policies, standards and procedures
• Handle enquiries, quotations and orders of products and services
• Provide good service to customers in fulfilling orders and also to understand customer needs
• Execute logistics services that meet customer requirements

Requirements:

• Diploma in any discipline, or relevant experience
• IT literacy, with proficiency in Microsoft Excel
• Good team-player and able to work in a fast-paced environment

Island-wide company transport provided

5-day work week

Work in Tuas

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Mandatory Skills

Facilitate requirements workshops to engage the various stakeholders such as Front Office/Back office/Finance users to elicit and validate business requirements.

Lead and manage issues, and ensure all requirements have proper traceability.

Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

Become an effective “bridge” between users and technology.

Good team player with strong interpersonal skills.

Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Review UAT test cases to ensure requirement traceability from requirements to test cases.

Required Experience (Indicate nature and extent of work experience including minimum number of years required.)

• Education – Bachelors or higher degree preferably in Business or Computer Science IT
• At least 3-5 years working as a Business Analyst.
• Possess strong Treasury knowledge, with expertise in at least one asset class.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner
• Has experience working in projects on Agile methodology (Scrum, Kanban, etc)

Mandatory Skills

1. Business Process Mapping and improvements.
2. Experience in writing user stories/requirement specs.
3. Basic Data Analytics.
4. Experience in Financial Markets

Desirable Skills

Experience in Credit derivatives or debt instruments

Murex

Traits We Look For In Our Candidates:

1. Attention to details
2. Team player
3. Pro-active.
4. Logical Thinking.
5. Clarity of Thoughts.

Mandatory Skills

Facilitate requirements workshops to engage the various stakeholders such as Front Office/Back office/Finance users to elicit and validate business requirements.

Lead and manage issues, and ensure all requirements have proper traceability.

Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

Become an effective “bridge” between users and technology.

Good team player with strong interpersonal skills.

Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Review UAT test cases to ensure requirement traceability from requirements to test cases.

Required Experience (Indicate nature and extent of work experience including minimum number of years required.)

• Education – Bachelors or higher degree preferably in Business or Computer Science IT
• At least 3-5 years working as a Business Analyst.
• Possess strong Treasury knowledge, with expertise in at least one asset class.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner
• Has experience working in projects on Agile methodology (Scrum, Kanban, etc)

Mandatory Skills

1. Business Process Mapping and improvements.
2. Experience in writing user stories/requirement specs.
3. Basic Data Analytics.
4. Experience in Financial Markets

Desirable Skills

Experience in Credit derivatives or debt instruments

Murex

Traits We Look For In Our Candidates:

1. Attention to details
2. Team player
3. Pro-active.
4. Logical Thinking.
5. Clarity of Thoughts.

Mandatory Skills

Facilitate requirements workshops to engage the various stakeholders such as Front Office/Back office/Finance users to elicit and validate business requirements.

Lead and manage issues, and ensure all requirements have proper traceability.

Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

Become an effective “bridge” between users and technology.

Good team player with strong interpersonal skills.

Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Review UAT test cases to ensure requirement traceability from requirements to test cases.

Required Experience (Indicate nature and extent of work experience including minimum number of years required.)

• Education – Bachelors or higher degree preferably in Business or Computer Science IT
• At least 3-5 years working as a Business Analyst.
• Possess strong Treasury knowledge, with expertise in at least one asset class.
• Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner
• Has experience working in projects on Agile methodology (Scrum, Kanban, etc)

Mandatory Skills

1. Business Process Mapping and improvements.
2. Experience in writing user stories/requirement specs.
3. Basic Data Analytics.
4. Experience in Financial Markets

Desirable Skills

Experience in Credit derivatives or debt instruments

Murex

Traits We Look For In Our Candidates:

1. Attention to details
2. Team player
3. Pro-active.
4. Logical Thinking.
5. Clarity of Thoughts.

Job Summary:

We are seeking a highly skilled and motivated Business Analyst who is fluent in both Mandarin and English, with substantial experience in Anaplan. The successful candidate will be responsible for analyzing business processes, developing solutions, and working closely with stakeholders to implement Anaplan-based models that drive business efficiency and decision-making.

Key Responsibilities:

• Business Analysis:
• Conduct thorough analysis of business processes and requirements.
• Develop and document business requirements, functional specifications, and business processes.
• Identify areas for improvement and propose solutions to enhance business performance.
• Anaplan Implementation and Management:
• Design, build, and maintain Anaplan models and modules.
• Collaborate with cross-functional teams to gather requirements and translate them into Anaplan solutions.
• Provide ongoing support and maintenance for Anaplan applications.
• Stakeholder Collaboration:
• Liaise with stakeholders, including business leaders and IT teams, to ensure alignment and effective communication.
• Conduct training sessions and workshops for end-users to maximize the use of Anaplan solutions.
• Data Management and Analysis:
• Analyze large datasets to extract actionable insights and support decision-making.
• Ensure data integrity and accuracy within Anaplan models.
• Reporting and Documentation:
• Develop and maintain detailed documentation for Anaplan models and business processes.
• Create and distribute regular reports and dashboards to stakeholders.

Qualifications:

• Language Skills:
• Fluency in both Mandarin and English, with excellent written and verbal communication skills in both languages.
• Education and Experience:
• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• Minimum of [X] years of experience as a Business Analyst, with a focus on Anaplan implementation and management.
• Proven experience working in a bilingual environment.
• Technical Skills:
• Proficient in Anaplan, including model building, maintenance, and optimization.
• Strong understanding of data management, analysis, and reporting.
• Familiarity with other business intelligence tools (e.g., Excel, SQL, Power BI) is a plus.
• Analytical and Problem-Solving Skills:
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Excellent problem-solving skills and attention to detail.
• Interpersonal Skills:
• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.
• Demonstrated ability to manage multiple priorities and meet deadlines.

Job Info:

• Salary: Basic from $2900 - $4000 + AWS + VB + Incentive (Quarterly)
• Working Hour: Monday - Friday (8:30am - 5:30pm)
• Location: Bukit Batok MRT

Job Scope:

• Manage the product we distribute, overseeing all aspects of product management
• Provide pre-sale and post-sale application and sales support by analyzing customer needs and recommending appropriate solutions
• Prepare and present application and solution proposals based on customer requirements
• Offer technical and application support, responding to customer queries and issues via telephone or email
• Conduct product training and demonstrations for customers
• Collaborate with the sales team to maintain and strengthen relationships with existing customers
• Use product application knowledge to showcase how our products can better meet potential customers' needs compared to competing options
• Develop strong relationships with our product's principal and relay customer feedback to them for service and product enhancements
• Enhance customer relationships by adding value to their needs and building strong connections.

Requirements:

• Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics
• Entry level candidates are welcome to apply
• Passion for automation, with creative and adaptive approaches
• Training on products will be provided
• Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

SHIELD is a device-first risk AI platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activities. SHIELD identifies the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable risk intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney and more. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission – eliminating unfairness to enable trust for the world. 

Responsibilities

 As a Senior Data Analyst (Risk), you will be involved in supporting the risk operations by retrieving meaningful and relevant information from large databases, conducting data analysis to discover fraud trends and patterns. Thereafter, helping in designing long-term solutions to fight fraud. The insights you provide will contribute towards optimizing risk management strategies and creating business value by enabling trust for our clients.

• Handle end to end process from retrieving data, data analysis, deriving insights, summarizing, and presenting recommended actions to stakeholders in order for us to stay ahead of new and unknown fraud. 
• Utilize statistical tools to identify areas of potential fraud risk and/or potential areas of improvements to current fraud detection mechanisms. 
• Collect, validate, and clean data from various sources to ensure data accuracy and reliability. 
• Optimize fraud detection by rapidly identifying emerging fraud trends through data-driven analysis in complex and large dataset such as device metadata, user data, payment data – and coming up with proposals to address them and preventing future occurrence. 
• Improve and maintain dashboards to provide visibility of key metrics and fraud patterns for relevant stakeholders. 

• At least 5 years of experience as a hands-on data analyst. 
• Minimum Bachelor’s Degree in Computer Science, Data Sciences, Statistics, Mathematics, or other related fields. 
• Working experience in handling large-scale unstructured data. 
• Proficiency in SQL or other data handling tools. 
• Experience in using business intelligence tools such as Tableau, Qlik Sense, and Microsoft Excel. 
• Experience with any data analysis tools such as Python, R, SPSS and SAS. 
• Ability to take initiative in a fast-moving and dynamic environments, and take timely actions to prevent risk of fraud. 

Job Descriptions:

* Perform System deployment, implementation, testing and documentation, maintenance and optimization of Software Application.

* Develop technical specifications, design, coding, data security, implementation, integration, documentation and user guide for computer, server and cloud computing

* Provide technical support in daily operational administration and field support.

* Perform in-house proof of concept, research and testing

* Perform Systems Development Life Cycle (SDLC) methodology.

* Perform Support & Engineering services

* Install, configure, troubleshoot and administration of cybersecurity / system infrastructure/ networking / Windows servers / Disk storage / Cloud Management.

* Perform backup, disk space housekeeping, and creation/deletion of user accounts.

* Provide direct support to other employee on IT Related matter

Job Requirements:

* Diploma or Degree in Computer Science, IT or Computer Engineering

* 1-2 Years of similar working experience, Fresh graduate are welcome

* Experience in system integration work.

* Experience in database such as Oracle, MS SQL Server, Informix, NoSQL time-series databases

* Programming experience in .Net, VB and C/C++.

* Experience in implementing Cloud computing, ASP.NET, Web Service and desktop applications

* Developed websites with PHP, HTML, Ajax, JSON and jQuery is a plus

* Skilled in enterprise technical architecture

* Well versed in Cloud Management, Server Management such as MS Windows, Red Hat Enterprise Linux

* Virtualization platforms such as VMware ESX and Microsoft Hyper-V

* Operating System Clustering such as Windows, Red Hat, Hardware load balancing

* Server skillsets in Ms SQL, IIS, Group policy, Active directory, Backup & Recovery, Monitoring,

* Networking skills, LAN, Wifi, Cyber Security, DHCP, DNS, etc

* Security hardening of Windows and Redhat Servers is an advantage

* Disk and tape storage technologies

* Possess good verbal/written communication and interpersonal skills

* To stay abreast of new product and technologies in IT infrastructure data management solution.

* Quick learner in languages, pragmatic in solution delivery

Interested applicant please send resume with expected remuneration to [email protected]

We regret that only shortlisted candidates will be notified

Mandatory Skills

Job Responsibilities:

1) Taking L1 and L2 support of existing BAU systems.
2) Taking the ownership of investigating the root causes within SLA
3) Manage the lifecycle of Jira tickets.
4) To coordinate and support infrastructure maintenance activities.
5) To manage implementations of new application releases;
adhering to the best practices of the release management process.
6) To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
7) To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
8) To enhance existing support process to maintain/improve service level & quality.
9) Linux and Maria DB/Any database knowledge is must

Requirement:

• More than 5 yearsApplication Support Experience will be highly considered.

• Familiar withMariaDB, KAFKA, Openshift, Jenkins, BitBucket

• Possess experience and proficiency in UNIX Shell/Perl Scripting

• Knowledgeable onJava, HTML and JavaScripting.

• Effective communicator, with the ability to communicate with business/users

• Independent, proactive and demonstrate 'can-do' mentality

• Strong team player

• Ability to work under pressure and deliver excellent results.

Working Hours :-

• Time : 9 to 6PM
• If there are deployments and incidents after office hours, staff needs to be flexible to work beyond office hours. Time-off is allowed if work more than 4 hours
• If the staff work the previous night, the time can be adjusted so that the staff can recover and have sufficient rest.

Mandatory Skills

Job Responsibilities:

1) Taking L1 and L2 support of existing BAU systems.
2) Taking the ownership of investigating the root causes within SLA
3) Manage the lifecycle of Jira tickets.
4) To coordinate and support infrastructure maintenance activities.
5) To manage implementations of new application releases;
adhering to the best practices of the release management process.
6) To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
7) To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
8) To enhance existing support process to maintain/improve service level & quality.
9) Linux and Maria DB/Any database knowledge is must

Requirement:

• More than 5 yearsApplication Support Experience will be highly considered.

• Familiar withMariaDB, KAFKA, Openshift, Jenkins, BitBucket

• Possess experience and proficiency in UNIX Shell/Perl Scripting

• Knowledgeable onJava, HTML and JavaScripting.

• Effective communicator, with the ability to communicate with business/users

• Independent, proactive and demonstrate 'can-do' mentality

• Strong team player

• Ability to work under pressure and deliver excellent results.

Working Hours :-

• Time : 9 to 6PM
• If there are deployments and incidents after office hours, staff needs to be flexible to work beyond office hours. Time-off is allowed if work more than 4 hours
• If the staff work the previous night, the time can be adjusted so that the staff can recover and have sufficient rest.

Job Description:

- Assisting Ops Manager, includes but not limited to Operations, Logistic, Purchase Request, Quotation, and Administrative.

- Monitor SAP processes and resolve any issue in a timely manner with support from IT department.

- Prepare and consolidate presentation materials.

- Assist in ad-hoc duties assigned (tree planting, site visits etc)

Job Requirements:

- Diploma in Business Admin or equivalent

- Minimum 1 year experience as an operation administrator or in a similar position

- Strong organizational and administrative skills.

- Excellent communication skills, both written and verbal.

- Proficiency in Microsoft Office

- Knowledge or prior experience in SAP system will be an advantage

Mandatory Skills

Job Responsibilities:

1) Taking L1 and L2 support of existing BAU systems.
2) Taking the ownership of investigating the root causes within SLA
3) Manage the lifecycle of Jira tickets.
4) To coordinate and support infrastructure maintenance activities.
5) To manage implementations of new application releases;
adhering to the best practices of the release management process.
6) To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
7) To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
8) To enhance existing support process to maintain/improve service level & quality.
9) Linux and Maria DB/Any database knowledge is must

Requirement:

• More than 5 yearsApplication Support Experience will be highly considered.

• Familiar withMariaDB, KAFKA, Openshift, Jenkins, BitBucket

• Possess experience and proficiency in UNIX Shell/Perl Scripting

• Knowledgeable onJava, HTML and JavaScripting.

• Effective communicator, with the ability to communicate with business/users

• Independent, proactive and demonstrate 'can-do' mentality

• Strong team player

• Ability to work under pressure and deliver excellent results.

Working Hours :-

• Time : 9 to 6PM
• If there are deployments and incidents after office hours, staff needs to be flexible to work beyond office hours. Time-off is allowed if work more than 4 hours
• If the staff work the previous night, the time can be adjusted so that the staff can recover and have sufficient rest.

Job Summary:

We are seeking a skilled and experienced Technical Business Analyst with a strong background in Endur to join our dynamic team. The ideal candidate will have extensive knowledge of the Endur trading platform, along with a solid understanding of business analysis methodologies. The Technical Business Analyst will work closely with stakeholders to identify, analyze, and document business requirements, and translate them into technical specifications and solutions. This role requires a blend of business acumen, technical expertise, and excellent communication skills.

Key Responsibilities:

• Requirements Gathering and Analysis:
• Work with stakeholders to gather and document business requirements.
• Analyze business processes and identify areas for improvement.
• Translate business requirements into functional and technical specifications.
• Endur Platform Expertise:
• Utilize in-depth knowledge of the Endur platform to design and implement solutions.
• Provide technical support and troubleshooting for Endur-related issues.
• Configure and customize Endur to meet business needs.
• Project Management:
• Assist in project planning, including defining project scope, goals, and deliverables.
• Coordinate with cross-functional teams to ensure project milestones are met.
• Monitor project progress and provide regular updates to stakeholders.
• Stakeholder Collaboration:
• Serve as a liaison between business users and technical teams.
• Facilitate communication and ensure alignment on project objectives.
• Conduct workshops and training sessions for stakeholders as needed.
• Documentation and Reporting:
• Create detailed documentation of business processes, requirements, and solutions.
• Develop and maintain technical documentation for Endur configurations and customizations.
• Generate reports and dashboards to track project performance and outcomes.
• Quality Assurance:
• Develop and execute test plans to ensure the quality of delivered solutions.
• Perform system testing and user acceptance testing (UAT).
• Identify and resolve defects and issues during the testing phase.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field. Master’s degree preferred.
• Experience:
• Minimum of [X] years of experience as a Business Analyst or Technical Business Analyst.
• Extensive experience working with the Endur trading platform.
• Proven track record of delivering successful technology projects in the energy trading or financial services industry.
• Technical Skills:
• Strong knowledge of Endur configuration, scripting, and customization.
• Proficiency in SQL, PL/SQL, or other database query languages.
• Familiarity with programming languages such as Java, C#, or Python is a plus.
• Experience with data analysis and reporting tools.
• Soft Skills:
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Preferred Certifications:

• Endur certification or relevant technical certifications.
• Certified Business Analysis Professional (CBAP) or PMI-PBA certification.

Additional Requirements:

• Ability to work in a fast-paced, dynamic environment.
• Willingness to travel as needed.

Job Summary: We are seeking a highly skilled and experienced Business Analyst with a strong background in Endur and implementation projects. The ideal candidate will have a deep understanding of business processes, exceptional analytical skills, and a proven track record of successfully implementing Endur solutions. This role requires collaboration with stakeholders, identifying business needs, and ensuring that the Endur solutions meet business objectives.

Key Responsibilities:

1. Endur Expertise:

• Utilize in-depth knowledge of Endur to analyze, design, and implement business solutions.
• Configure and customize Endur to meet specific business requirements.
• Stay updated with the latest Endur features, functionalities, and industry trends.

• Lead and manage Endur implementation projects from inception to completion.
• Develop detailed project plans, timelines, and milestones.
• Coordinate with cross-functional teams to ensure timely delivery of project components.

• Conduct thorough business analysis to understand and document business processes, requirements, and challenges.
• Collaborate with stakeholders to gather and validate requirements.
• Translate business needs into technical specifications and functional requirements.

• Act as a liaison between business users, technical teams, and vendors.
• Facilitate communication and ensure all stakeholders are informed of project status, risks, and issues.
• Conduct regular meetings and presentations to update stakeholders on project progress.

• Design effective Endur solutions that align with business goals.
• Develop and execute test plans to ensure the quality and functionality of implemented solutions.
• Identify and resolve any issues or defects during the testing phase.

• Provide training and support to end-users to ensure successful adoption of Endur solutions.
• Create user manuals, training materials, and documentation.
• Offer ongoing support and troubleshooting assistance post-implementation.

About Us

FPG Food Services operates more than 100 outlets across Singapore where customers can delight themselves with a wide selection of food choices. The Food Centre Formats (FCF) segment operates the beverage and other counters selling popular local delicacies such as Dim Sum, Desserts, and Fruits (depending on the footprint and location).

Job Description

The Administration Executive supports outlet operations in the areas of property, tenancy and financial management. He/she ensures that records and reports are properly maintained and made available to internal and external clients in a timely and accurate manner. From time-to-time, the Administration Executive may also assist with other administrative duties relating to meeting coordination, procurement, customer service and regulatory / audit compliance.

Key Responsibilities

• Coordinates day-to-day administrative functions with business partners, shared service centers and third party service providers (e.g. payroll, invoicing, insurance)
• Interfaces with government agencies on the administration of relevant policies
• Tracking and monitoring of performance metrics
• Administers license agreements, including termination and contract enforcement
• Performs cyclical and off-cycle invoicing
• Perform regular, ad hoc purchases and cost allocation
• Reconciles and monitors licensee sales and accounts receivable
• Manage applications, renewals and cancellations for utilities and various licenses
• Responds to customer inquiries and feedback, including handling and qualifying incoming sales enquiries
• Clerical duties including, but not limited to maintaining data accuracy and completeness, filing, note-taking, meeting support, claims submission
• Month end inventory reconciliation

Requirement

• GCE “O” Level/ Diploma
• Organized and meticulous
• Familiarity with office applications, especially GSheet/ Excel and Word/ Docs
• Prior experience in the retail/ service industry preferred, especially in food services
• Familiarity with ERP (SAP) and CRM (Zendesk) will be an advantage

Summary:

In the role of Financial System Analyst, you will be part of the Corporate Finance team, reporting to the Senior Manager Financial Application in USA. The Financial System Analyst will assist the Senior Manager of Financial Applications with duties relating to key Finance Systems, to better support the Finance user group, and to support the implementation of new Finance Applications.

Role Responsibilities:

Financial Systems:

• Perform administrative work in HFM, and Lease Query
• Change/resolve mapping issues in FDM
• Load fx rates for HFM, SAP, and Lease Query
• Lock/unlock, consolidate, and perform data management tasks
• Other administrative tasks as needed
• Support FP&A team for Plan and Forecast
• Assist user group with issues regarding loading data, running consolidations, analyzing data, and running reports

Consolidations:

• Responsible for monthly intercompany balancing
• Responsible for accumulation and loading of order backlog
• Responsible for reviewing loaded statistical data
• Assist with month end topside journal entries
• Assist business units as needed with month end close
• Assist with Equity cleanup

EPM Project:

• Data Validation
• Report Building
• End user support/training
• Task Management

EPM System Administration:

• Setup/maintain navigation flows
• Adjust security/permissions for users/groups
• Maintain/write business rules
• Data integration for mapping, process flows, and rules/logic for data loads
• Report writing, building, maintenance
• Create/adjust primary dashboards
• Maintain metadata, ensure consistency across platform
• Adding members to dimensions
• Dimension design and setup
• Task Management and Workflow Automation
  • Setup tasks and schedules for users to follow/be prompted
  • Approval flows and setting rules/responsibilities
  • Maintenance of rules that initiate task automation jobs
• Cube design and setup(ASO, BSO, and Hybrid)
• Manage exception reporting
• System configuration adjustments
  • Activating new features
  • Determine visibility to end users
• System settings
  • Locking/closing the system
  • Set the look/feel of the system - Background, logos, branding
  • Aliases/parameters
• Provide training/refreshers as needed

Additional: Alteryx designer

• Will have the opportunity to learn this software if not already using it
• SharePoint support
• Better support the HFM/EPM user group
• Involvement with Finance Transformation
  • Work with local teams to identify opportunities for process improvement
  • Work with local teams to leverage systems as part of a continuous improvement effort

Qualifications:

• Bachelor’s degree required, with a degree in accounting/finance
• Three to Five-plus years of experience with HFM/Oracle consolidation software, consolidations, and related compliance tasks
• Basic accounting knowledge and a willingness to learn more as needed is required to support the finance organization
• Confident, diplomatic, professional and exercise great judgment in developing and maintaining excellent business relationships within the business
• Strong teambuilding and leadership skills and excellent written and verbal communication skills
• Will need to be a self-starter and able to prioritize and manage responsibilities without significant direct supervision. Will need to be able to solve problems independently and comfortably communicating using technology as many counterparts work in other offices
• Team and customer focused approach to work - responds promptly, solicits feedback, while seeking a path forward that balances company risk and customer needs
• Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
• Effectively navigates a decentralized and complex global organization
• Able to exercise sound business judgment on key decisions, including recognizing circumstances that require escalation
• Emotional intelligence, mature, considerate of circumstance, culture and audience
• Maintains the highest standards of ethics and professional integrity
• Willing to handle new areas of responsibility
• Available to travel (15-20%)

Responsibilities

We are looking for an individual to join where you will provide project administrative

• support and other duties. Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.
• Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.
• Plan, implement, execute and oversee all aspects of an event
• Process purchase orders and perform acceptance, in a timely and accurate manner.
• Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.
• Support on related reporting and administrative duties
• Interface with vendor regarding products and services needed
• Meet project deadlines as assigned
• Coordinate and execute meeting logistics and event
• Support new business processes by conducting research as well as drafting credentials and proposals
• Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate
• Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities
• Other responsibilities as assigned

Requirements

• Diploma in any discipline
• Good interpersonal and communication skills.
• Structured and systematic way of working.
• Able to work independently and with a team in a fast-paced environment.
• Possess good planning, organisational and multi-tasking skills.
• Strong knowledge of Microsoft Office Applications, particularly MS Project, MS Word, MS Excel and MS PowerPoint
• Knowledge in any of the following will be an advantage

When submitting a job application, please include the following details:

Expected and last drawn basic salary

Earliest availability date / Notice period

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