Job Responsibilities:

1. Warehouse operation management

· To manage inbound and outbound cargos and operation activities.

· To be responsible for maintaining acceptable and accurate inventory levels.

· To communicate and coordinate with warehouse operation team according to customer requirements.

· Handle Transportation arrangement and co-ordinations.

2. Team management

· Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.

· Work on monthly billing report for transportation and warehouse customers and do system invoicing.

· Communication with customer to receive orders and enhance customer satisfaction.

· Willing to take challenges and work offsite for different projects in the future.

3. Quality control and continuous improvement

· To assist with warehouse team leader/Manager for quality control and continuous improvement.

· To propose to warehouse team leader on continuous improvement schemes.

· To conduct the cost saving within the team.

· Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.

· Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.

Job Requirements:

· Diploma in Logistic Management / Supply Chain / Business Management.

· Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.

· Possess good communication skills with both internal and external customers.

· Good team player, can do attitude and willingness to learn.

· Positive attitude and must be able to handle sudden change and work in a fast paced environment.

· Result-oriented problem-solving capabilities and on-time task management.

· High attention to detail who is meticulous and efficient.

· Proficient in computer skills ie. MS Office, Excel, Lotus Notes.

Design end-to-end solutions based on business requirements, ensuring that these solutions are both effective and efficient in meeting the defined objectives.

Organize meetings and workshops with users and subject matter experts to understand business requirements. You will collaborate with these experts to create comprehensive business workflows for the Business Requirements Document (BRD) and Functional Specifications Document (FSD), ensuring alignment with IT roadmap and strategies.

Articulate business requirements to vendors, providing effort estimation and ensuring complete coverage of the business requirements relevant to vendor delivery.

Work closely with the IT development team, Application Architects, and vendors to deliver prototypes (when needed), and evaluate these with business users to align expectations and solidify requirements.

Coordinate cross-functional team members and activities for business work streams or entire change and technology implementation initiatives. You'll ensure all business requirements are addressed within functional specifications and keep the Project Manager and/or functional stream leads updated on progress.

Support Business Leads or user representatives in preparing training plans or materials, and user manuals.

Assist Product Owner in reviewing UAT test artifacts like test plans, test scenarios, test cases, and data. Your role will involve thorough assessment of the upstream and downstream impact of changes, and ensuring the quality of JIRA stories by identifying comprehensive exception scenarios.

Proven experience as a Business Analyst in the wealth management sector, with a deep understanding of investment products, portfolio management, financial planning, and client servicing.

5+ years of experience in investment products and business solution analysis, preferably in the financial services industry. Experience with technology platforms is beneficial, but not a primary requirement.

Strong analytical skills with the ability to collect, analyze, and interpret complex data from various sources.

Solid knowledge of wealth management industry trends, including regulatory requirements, digital transformation, and evolving client expectations.

Strong problem-solving abilities, with a focus on identifying creative and innovative solutions.

Experience working in an agile development environment and familiarity with agile methodologies.

Proficiency in using business analysis tools, project management software.

Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment.

GNOC Network Specialist/Associate – Global Operations

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

If you think you could support Visa as an GNOC Network Specialist/Associate we want to hear from you – together, let’s make Visa a great place to work.

The Work itself:

As a member of Global Network Operations Centre (GNOC) team, the Associate/Specialist is the in-shift detection, notification and escalation point for network issues. They have the primary responsibility for managing and responding to Network, Hardware and external client and circuit events which may result in impaired connectivity to our clients and internal business. The position requires an in-depth understanding of how logical and physical connectivity issues can affect transaction quality of Visa Client. You will be able to explore many latest technologies that support the Visa Operations, such as Cloud, SASI Network, many other Payment products, and services.

Essential Functions

The Skills You Bring:

• Understanding of customer topology and potential work-around scenarios to mitigate client impact.
• Modify and create work instructions or Recipes to prepare for similar impacting events and allow for a quicker response. Constantly review work instructions for accuracy and solicit improvements through second level support groups.   
• Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process.
• Follow documented support procedures, managing each issue through resolution or turnover in order to maintain established service levels.
• Track update and resolve all assigned incidents, changes and problem reports in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.
• Use sound judgment in determining incident priorities and enlisting support of other internal groups to prevent any compromise to Visa business or client service level agreements. Proper escalation to support groups based on criticality and exposure.
• In-depth understanding of all Visa proprietary as well as industry standard tools to support monitoring and response for client and Visa brand issues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

What we want you to do...

• Market research
• Business plan analysis
• P&L simulation

• Are you currently pursing or have recently completed a degree?
• Can commit to at least 3 months of full-time work?
• Passionate, positive & collaborative?
• Love working and contributing to an impactful environment?

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Take a video tour of our global network of 24/7 Security Operations Centers (SOCs).

Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last five consecutive years. MSSP Alert ranks Proficio among the top 250 global Managed Security Services Providers (MSSPs).

We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and are the only company in our space with a patent for cyber risk scoring and security posture gap analysis.

Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood. Our prospective clients are also challenged to effectively harness technology and build hardened processes that reduce the risk of security breaches.

While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

Proficio’s commitment to developing and promoting our team members is unparalleled in our industry. Most of our senior managers were promoted from within.

Summary:

Available: Day and Night shift

The Threat Analysts are the core of our SOC-as-a-Service operations. They are on the front line receiving and triaging alerts from our SIEM platform. The operate across multiple customers and time zones while utilizing multiple consoles and technologies. Our Threat Analysts have strong network and security knowledge, are strong problem solvers, and work under time pressure to quickly analyze and report security threats in our customers’ networks.

Professionals at the Associate Threat Analyst level possess 0-3+ years’ experience and have mastered the core skill of threat monitoring

Core Skills:

• Threat Monitoring – actively monitoring our SIEM for alerts, then identify the root cause of the alert and provide suggested fixes
• Threat Analysis: Utilize knowledge of internal and external information vulnerabilities and match those to real-world cyber attacks

Advanced Skills:

• Incident Response: address and manage the aftermath of a security breach or cyber attack with a focus on limiting damage, reducing recovery time/costs, and returning systems to normal.
• Threat Intelligence: creation of the information our organization uses to understand the threats that have, will, or are currently targeting our customers. This information is then used to prepare, prevent, and identify cyber threats.
• DevOps: integrating security practices to bridge traditional gaps between IT and security while ensuring fast, safe delivery of services

• Education and/or experience equivalent to 0-3+ years’ in both networking monitoring and cybersecurity

• Work with SIEM technologies receiving and triaging alerts from various log sources preferred
• Continuous learner who has a passion for defensive cybersecurity; ability to utilize resources at your disposal in an efficient manner; advanced problem-solving skills when encountering emerging security attack scenarios
• Strong base in Linux operating systems, scripting skills (preferably in Python), and experience with a variety of other security tools such as firewalls, IDS/IPS, and vulnerability management are all pluses
• Demonstrated communication skills including written documentation of troubleshooting and required responses
• Proven ability to work in a fast-paced environment with strict SLAs for response time

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for an Information Technology Business Analyst

Internal Code: HC024

What will you do?

The Information Technology Business Analyst shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

What are we looking for?

• Minimum of 3 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle, mysql, MSSQL and/or Postgres Database, middleware ie IIS, weblogic, JBoss and Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Location: Lakeside

Mon to Fri 8.30am to 5.30pm

Have AWS & Bonus

Good career progression

Job Description

• Support finance/management control
• Prepare yearly budget and quarterly forecast
• Prepare monthly analysis for financial reports
• Analysis the variance of financial results and budget/forecast
• Monitor and review each division’s action plan
• Support yearly external audit, yearly transfer pricing report, yearly external reporting, ad-hoc internal audit, ad-hoc external surveys
• Prepare documents for Annual General Meeting, Board of Director Resolutions
• Issue Business Consignment Fee’s quotations and invoice From MAP
• Prepare simple agreements

Requirement

• Diploma/Degree in related disciplines
• At least 2 years relevant experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Singapore which will be hybrid.

Service Support Administrator

Your Responsibilities

Overview

The incoming Service Support Specialist is responsible to drive the SEA service administration and backend operation forward through DBS approach, meeting operation metrics, ensuring resources optimization and timely reporting. He/She has overall accountability to build a robust service support standard work, collaborate with sales operation to drive growth, effective management of dealers‘ service teams, as well as radically increase in customer satisfaction.

• Responsible for service contract management in new contract creation, contract renewal and contract termination.
• Responsible for timely service billing.
• Responsible for service warranty and service repair in processing of service order, coordination of shipment and arrangement of loaner if necessary.
• Responsible for service call management and PM scheduling.
• Document backend service processes.
• Service support on service enquires, service quotation, service inventory management and invoices preparation.
• Drive annual review of service pricing
• Perform customer and service data analysis
• Champion for SAP and SFDC

Key Deliverables

• To process all warranty claims and perform service billing timely
• To handle customer request and quote service quotation timely
• To prepare and submit monthly service performance and growth report
• To work with team, peers, stakeholders to drive customer satisfaction and operational targets
• Deployment of standard work (SW) and daily management (DM)
• To meet all service metrics:Revenue and orders
  Utilization and productivity
  Total Time to Repair (TTR) and First Time Fix rate (FTF)
  Inventory ITO and management of warranty cost impact
  Customer Satisfaction (NES/NPS)
  

Your Profile

• 2 years of service management experience in aftersales service delivery function, preferably in a sales & service organization, especially in medical device, life science instrument, and healthcare equipment industry.
• A good team player with excellent communication and interpersonal skills.
• ERP knowledge, preferably SAP and SFDC is a plus
• Possess business management, marketing, technical degree or equivalent

What We Offer

• Equal pay is a given for us.
• Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us
• We have no room for prejudices and stereotypes. We promote equal opportunities, diversity and inclusion.
• We offer a balance between support and autonomy to achieve your own goals in an international environment.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

Get More Insight

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Job Description:

• Provides support and trouble shoot application issues
• Performs unit and integration software testing
• Gathers and understands the business requirements and translate to Functional Specifications
• Involves in the Functional Specifications with users, development and technical teams
• Produces Test Scenarios targeting all business requirements
• Takes charge of all requirements/functional specs clarifications
• Provides support for commercial-off-the-shelf (COTS) applications
• Conducts defect analysis during UAT
• Coordinates and liaises with relevant parties for project related items
• Provides coaching and mentoring to team members

Requirements:

• Bachelor's degree in Information Technology, Engineering, Computer Science or related disciplines
• At least 5-7 years experience as System Analyst
• Experience in conducting User Acceptance Test and User Training
• Good understanding of programming and coding standards
• Familiar with Database design in MS SQL
• Working experiencc in Power BI, SQL Server Integration Service, SQL Server Reporting Services
• Working knowledge in developing Web based applications using .NET, Java
• Working experience in supporting multiple COTS applications eg rules configurations

Our Addresses and Working Hours:

Seatrium Limited

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Fri: 7:30am - 5:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Info:

• Salary: Basic up to $4000 + AWS + VB
• Working Hour: 5 Days (Monday - Friday), 7.50am - 4.55pm
• Location: Tuas (Company transport pickup at designated point islandwide)

Job Scope:

• Collaborating with end-users, business partners, and software vendors to articulate user requirements and system design specifications
• Creating, developing, testing, and deploying new software solutions to meet business needs
• Offering application support and managing changes for existing applications
• Actively engaging in innovation and implementing cutting-edge technologies across diverse application platforms
• Evaluating software design architecture and revising technical documents
• Overseeing server and database administration, ensuring their functionality and maintenance
  

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Partner with the best

This role encompasses a wide range of responsibilities aimed at maintaining financial integrity, optimizing revenue, and supporting efficient operational workflows.

As a Service Analyst, you will be responsible for:

• Providing reports and analysis on sales margin and changes in project schedule and conducting review updates on revenue
• Addressing customer invoice issues and disputes, ensuring timely resolution and payment
• Collaborating on local administrative tasks, such as past-due invoice follow-up, customer training, shipping, customs clearance, and document collection.
• Creating necessary workflows to streamline operations
• Handling other ad-hoc assignments as required

Fuel your passion

To be successful in this role you will:

• Have a Bachelor's from an accredited academic institution
• Have knowledge in SAP and Microsoft Office
• Have accounting and project management background

• Position : Sales Support Coordinator/Admin (West)
• Location : Kian Teck Road (10 Mins Bus from Pioneer)
• Working hours : Monday - Friday 8.30am-6.00pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Bonus + 14 Days Annual Leave + Insurance and Medical Claims
• Duration : Permanent
• Industry : Supplier and Manufacturer for Conduits/Struts/Cable Containment

Main Responsibilities:

• Support sales staff quotations, provide regular updates AND project coordination
• Follow up on samples submission & do updates
• Marketing admin support
• Administration duties assigned by supervisor
• IT Savy to provide digital marketing to outreach to the markets
• Support procurement dept admin needs
• Trained as automatic backup support to indoor sales counter if needed

Requirements:

• 1 year sales/marketing admin experience preferably
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects
• Write and implement networking protocols company-wide and department policies and procedures
• Research and analyze new network technologies and present suggestions for upgrades to improve existing communications network
• Configure and install software, servers, routers and other network devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation

• Research hardware and software solutions and create plans, including layouts and product specifications, for all data communication networks resulting from meeting
• Present findings in report format to appropriate personnel and explain how the new communications network will address current issues
• Secure all hardware and software required for network solutions or supervise network administrator tasked with securing all hardware and software
• Plan out network installation and/or upgrade project, assign milestone tasks to support personnel and meet company deadlines for full implementation, including network and user station set-ups and permissions, installation of all software and end-user security
• Assign and supervise network support staff in their daily activities and during special projects
• Write and implement networking protocols company-wide and department policies and procedures
• Research and analyze new network technologies and present suggestions for upgrades to improve existing communications network
• Configure and install software, servers, routers and other network devices
• Monitor network performance and integrity
• Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users when needed
• Maintain complete technical documentation

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.
• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.
• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.
• Perform printer maintenance.
• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Responsibilities

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.
• Requirements
• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training
• Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Job Descrition

• Perform Level 1 and Level 2 IT support to users in Singapore and Asia Pacific.
• Proactively ensure high value customer service by providing customers with specific delivery times for IT solutions and clear communications, limiting the use of technology terms when not needed.
• Handle users’ requests for install/move/add/change of PC hardware and software.
• IT Asset Management - Perform asset (hardware and software) inventory, tracking and equipment retirement.
• Support the GLOBAL IT Technology refresh projects.
• Monitor and report local inventory.
• Identify and report incidents trends.
• Document processes and work instructions.
• Involve in RFQ activities for IT hardware and software.

Requirement

• At least Diploma in Electronics, Mechanical or Computer Engineering from a local polytechnic.
• At least 2 years working experience in an IT support environment with knowledge on Service Delivery operations and support including incident management in a regional environment.
• Experienced working in a regional environment for a MNC.
• Assist in compiling and analyzing statistical data and trends.
• Excellent Communication skills (both written and verbal), with the ability to interact effectively with others.
• Demonstrated analytic and problem solving skills
• Ability to meet deadlines and manage priorities.
• Technical knowledge of O365 , Microsoft Windows 7 & 10, Office Productivity Suite, Cisco VOIP Phones, Active Directory, PC imaging, Bitlocker .
• Good Knowledge with Symantec Endpoint Protection, PGP, Symantec VIP, Juniper VPN, label printers and barcode scanners.
• Perform other duties as assigned.
• Able to multi-task, is resourceful and keen to learn.
• Strong Customer Service delivery attitude

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.
• Offer support for hardware components such as desktops, notebooks, printers, and scanners.
• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.
• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.
• Perform printer maintenance.
• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are seeking a highly motivated and skilled Lead Data Analyst - Finance to join our dynamic team at Funding Societies. As a lead data analyst, you will be part of a fun team which will be working to support all business functions with finance focus in Funding Societies. In short, the function of a data analyst is to understand the needs of the business and use data to derive a solution that you will then present, implement, and track and add value to the company and its performance. In addition to having a knack for problem-solving, it is crucial that you are willing to learn, understand, and hear the needs of our people.  We solve challenging problems. As long as you are adding value to the business, you are your own boss. You’ll get loads of support from your friendly, talented and motivated colleagues

What will you do:

• Lead, mentor & enable team members to drive a high performance team
• Ensure the timeliness and accuracy of Finance data analysts work for key projects such as finance audit, finance closing, regulatory & BAU reporting
• Pioneer and develop financial analysis capabilities within the data team, and perform some hands on analyses yourself to drive insights from multiple data sources
• Collaborate with regional Finance and various business teams, plan roadmap & quarterly OKR, drive projects and propose solutions and strategies to business challenges
• Establish best practices in coding & analytics solutions 
• Contribute to driving overall team process improvements through new frameworks, processes, and execution excellence 

What we are looking for:

Must-haves

• Qualifications Bachelor in finance and/or quantitative related disciplines or equivalent. 3-7 years of experience
• Good stakeholder management ability 
• Ability to be hands on and mentor team members problem solve 
• Prioritization skills
• Experience leading and managing team performance for at least 1 year
• Strong logical reasoning and analytical mind, with can-do attitude
• Independent learner who enjoys solving challenges (Google is your best friend)
• Outstanding communication and teamwork skills, with cross-departmental and cross-team projects experience, independently promoting project execution
• SQL, Python, visualization tools such as Tableau/Qlik experience required
• English is required

Good to have:

• Experience working in FinTech or financial industries highly preferred
• Experience in working on performance management, cost allocation, financial statement analysis, building financial model with basic accounting understanding is preferred
• Experience with agile methodology
• Understanding of ELT workflow

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Responsibilities

• Liaising with end-users, business partner and software vendor to define user requirements and system design specification.
• Designing, developing, testing and deploy new software to support business requirements.
• Providing application support and change management for existing application.
• Participate in innovation and implementing emerging technologies in the various application platforms.
• Reviewing software design architecture and updating technical documents.
• Server/database administration and maintenance.

Requirements

• Familiar with Software development lifecycle (SDLC).
• Capable to learn new IT application technology.
• Good analytical skill and programming skill.
• Experience with Syteline ERP system is an added point

Shift Type / Work Hours

Normal Shift (5 days work week)

7.50am to 4.55pm

Benefits

1. Company transport provided at designated pick-up points island-wide.
2. Medical insurance and dental coverage.
3. In-house canteen at subsidized prices.

Please visit our corporate website for more information on Seiko Epson Corporation

Responsibilities

• Liaising with end-users, business partner and software vendor to define user requirements and system design specification.
• Designing, developing, testing and deploy new software to support business requirements.
• Providing application support and change management for existing application.
• Participate in innovation and implementing emerging technologies in the various application platforms.
• Reviewing software design architecture and updating technical documents.
• Server/database administration and maintenance.

Requirements

• Familiar with Software development lifecycle (SDLC).
• Capable to learn new IT application technology.
• Good analytical skill and programming skill.
• Experience with Syteline ERP system is an added point

Shift Type / Work Hours

Normal Shift (5 days work week)

7.50am to 4.55pm

Benefits

1 Company transport provided at designated pick-up points island-wide.

2 Medical insurance and dental coverage.

3 In-house canteen at subsidized prices.

Please visit our corporate website for more information on Seiko Epson Corporation

Role Summary:

The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will use data as a strategic asset to provide decision support, accurate planning of sales quota forecasting, and sales productivity reporting and efficiency analysis.
Responsibilities & Requirements:
- Customer focused with a results-driven mindset.
- Ability to work in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms.
- Promote a positive and professional working atmosphere, where the status quo is challenged to improve, and the team is driven toward creating an exceptional customer experience.
- Experience in sales or customer service in an engineered manufacturing environment with proven success in administrating commercial and/or government contracts.
- Demonstrate success in influencing people through effective collaboration, problem-solving and relational engagement.
- Lead coordination efforts on applicable aftermarket quotes while ensuring close collaboration and communication with all applicable stakeholders.
- Review customer specifications and documents to apply current Flowserve technical and commercial requirements.
- Drive daily tactical customer proposals in addition to support strategic offerings, as well as identified sales win back opportunities.
- Partner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework.
- Generate high quality, on time, value priced proposals to facilitate order fulfilment.
- Manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool, while monitoring hit-rate optimization.
- Demonstrate a fundamental understanding of pump applications and types, a clear understanding of parts, programs, and processes to best drive solutions to our valued end user customers.
- Identify and develop key actions in partnership with sales leadership team required to achieve forecast accuracy, addressing gaps in performance, preparation of QBR data analytics.
- Maintain current, accurate and organized records of sales training, organization charts as well as other critical pieces of information needed to manage the sales engagement.
- In collaboration with Sales leadership team ensure continuous improvement projects are executed and delivered to meet objectives.
- Receive in and compile weekly sales reports.
- Support 30 day/ quarterly sales forecast and monthly outlook processes.
- Strong problem-solving skills, able to work independently and be a team player with a global mindset and approach.
- Proficiency in Microsoft Office package.
- Excellent organizational skills, able to establish priorities and work to specific deadlines with little supervision.
- Other duties as assigned.

Preferred Experience / Skills:
- Industry experience related to pumps/rotating equipment.
- Experience with customer relationship management in the power generation and utility industries.
- Experience in Sales Force.
- Experience in pricing, contract review and ERP administration.
- BS or BA Degree in relevant field and 3-5 years relevant experience

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.

• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.

• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.

• Perform printer maintenance.

• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer #Ittechnician

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solars Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for RECs strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, Indias largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

The BA Analyst is the primary contact in REC IT for SAP S/4HANA functional areas and its related integrations. This person is responsible to provide solutions for business needs & support day-to-day operations. It requires to work closely with other SAP Analysts & 3rd party vendors to propose solutions and align steps before execution.

A successful IT BA Analyst must have at least 3 years SAP (or other similar tools) experience in project implementation or in a support role in an end user environment.

Business Analysis & Support

• Resolve day-to-day business application operational issues & requests within SLA.
• Ensure day-to-day activities, projects / change requests are done in compliance with REC IT Control Policies & Procedures.
• Liaise with key users and Business Process Owners (BPO) to identify pain points and problem areas that require IT solution. Then capture specific requirements, propose cost effective solution, coordinate activities and implement.
• Prepare and maintain up to date business process flows, configuration documents, technical / functional specifications, test scenarios / case creation, conduct user acceptance testing & roll-out solutions.
• Establish rapport with end users from different departments, other IT members, and vendors to meet targets & KPIs.
• Submit required documents and reports as and when required.

Problem Solving

• Understands that any given problem may have many good answers, therefore must know how to ask good questions that compel further discussion, research, collaboration and innovation.
• Is attentive to details and has good analytical skills to understand a wide net of interdependencies to be able to identify, clearly articulate, and proactively mitigate risks.
• Empathise with end users in their needs while also able to manage and align business requirements and IT goals.

• Degree in Computer Science, Information Systems or Business related with minimum 3 years of relevant experience
• Well-developed understanding and working experience on SAP (or any other ERP) modules such as PPE (Production Planning & Execution), MM (Materials Management), WM (Warehouse Management), SD (Sales & Distribution), and TM (Transportation Management).
• Experience in SAP IBP (Integrated Business Planning) is preferred but not required, or experience in any other planning tool for Supply Chain Planning such as Microsoft Dynamics 365, Netsuite, IBM, etc. will also be considered.
• Must be able to do basic configurations in SAP or whichever applicable ERP / planning tool.
• General knowledge in business processes associated with the use of SAP and comfortable with manufacturing business terms and concepts.
• Experience in Windows Environment, Visio, Power BI, and other document management / reporting tools.
• Integration experience with other legacy or 3rd party systems.
• Flexibility to meet company timelines and objectives.
• Self-starter that can thrive in a fast-moving environment.
• Have a good sense of ownership.
• Good communication skills and ability to present in small to medium group settings.

Additional advantageous skills:

• Experience in operating an ERP System with integration to an MES System in a 24x7x365 manufacturing environment.
• Preferably at least one full cycle project implementation experience in a manufacturing environment.
• Experience in SAP PO, LSMW, ABAP Query, ALV Reports and iDocs.
• Experience specific to S/4HANA environment and FICO area is advantageous

Customer Support

• Lead and inspire the customer support team to deliver best-in-class post-sales support.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular team assessments and provide guidance to enhance performance.

Administrative Support

• Assist the director in various administrative tasks to ensure smooth operations.
• Oversee Singapore entity GST submission, ensuring compliance with regulations.
• Manage corporate income tax returns in a timely and accurate manner.

Financial Oversight

• Work closely with the accounting team to manage financial transactions and reporting.
• Coordinate banking activities and maintain strong relationships with financial institutions.
• Ensure timely and successful completion of internal and external audits.
• Implement and maintain robust internal controls to safeguard financial processes.

Logistics and Sales Operational Support

• Collaborate with global logistics teams to optimize supply chain operations for APAC.
• Support Director in forecasting in a timely fashion to support strategic planning. 
• Manage the overall Singapore entity GST submission, Corporate Income Tax returns as well as internal and external audits in a timely fashion.
• Relationship building with corporate bank and support commercial director in relevant banking activities and proper documentations as and when required.
• Arrange banking and boardroom documents sign off as well as keep record of all the correspondence and documentation pertaining to the Singapore corporate entity.
• Build policies on distributors and customers credit limits and payment terms in compliance with company policies.
• Oversee monthly accounts closing and financial reporting, invoice payments to internal and external parties as well as accrual postings.