Customer Service Coordinator

Basic Salary: $2,000 - $2,300 + OT + AWS & variable Bonus
Working Days: Mon - Friday 9am -5.30pm | Alt Sat 9am – 1pm
Address: Jurong East

Responsibilities:

• Provide customer service support via phone and email.
• Attend to Customer’s enquires on product, RFQ and deliveries.
• Preparing of shipping document and import/export documentation.
• Monitor and ensure outgoing shipments being delivered as prescribed.
• Monitor and ensure incoming shipments being cleared timely.
• Processing of invoice promptly.
• Extract and tabulate data for report analysis using Microsoft Office Suite.
• Performing of general housekeeping within the workplace and maintaining of a safe working environment.
• Perform any other duties as and when assigned by the Management.

Job Requirements:

• Min. 1 years of working experience in related field
• Proficient in MS office
• Able to commit OT as and when required

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position with higher remuneration
• Strong command of spoken and written English
• Able to speak Mandarin is an advantage (to liaise with Mandarin-speaking associates)
• Possess a customer-centric mindset
• Meticulous & hardworking with strong organizational and analytical skills
• Good self-drive and self-discipline with minimal supervision required and possess a 'Can Do' attitude
• High level of integrity and can be trusted in handling confidential information
• Able to work well in a team as well as being independent and pro-active
• Able to work under tight schedules and handle high volume of requests, yet remain composed and positive under difficult situations
• Able to work after office hours when required
• Have excellent communication, interpersonal and influencing skills to integrate with people of differing backgrounds
• Experience in managing multiple projects/engagements with short deadlines is an advantage
• Working hours: 8.30am - 5.30pm (Mon to Fri)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Position: Aftersales Support Executive

Working location : Boon Lay ( office)

Working days : 5 days

Working hours : 8am - 5pm

Salary : $2,500-$3,500

Description:

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Job Requirements:

• Able to read and understand schematic and block diagrams(Training will be provided)
• Min. Diploma in Electrical and Electronic

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

To train and educate medical professionals and therapists at aesthetic clinics and medical spas on the company's products and treatment protocols.

Key Responsibilities:

Product Knowledge:

• Deepen understanding of the company's product range, including technologies, ingredients, benefits, and potential side effects.
• Stay updated on the latest product information and advancements.

Treatment Protocol Development:

• Collaborate with industry experts to develop and refine treatment protocols.
• Ensure protocols align with industry best practices and regulatory guidelines.

Trainer Certification:

• Obtain necessary certifications to conduct training sessions effectively and legally.
• Maintain certifications through ongoing training and education.

Training Delivery:

• Conduct in-person and virtual training sessions.
• Tailor training content to the specific needs.
• Utilize effective training techniques, such as demonstrations, hands-on practice, and interactive discussions.

Clinical Support:

• Provide clinical support, including troubleshooting treatment issues, answering product questions, and offering guidance on patient management.
• Conduct site visits to assess training needs and provide on-the-job training.

Sales Support:

• Collaborate with the sales team to identify potential customers and provide product demonstrations and training.
• Support and contribute to sales efforts by building strong relationships with clinic staff and addressing their concerns.

Performance Evaluation:

• Track and evaluate the effectiveness of training programs through surveys, assessments, and follow-up visits.
• Identify areas for improvement and implement strategies to enhance future training sessions.

Regulatory Compliance:

• Stay informed about regulatory requirements and ensure that all training materials and practices adhere to industry standards.
• Collaborate with the compliance team to address any regulatory concerns.

Essential Skills and Qualifications:

• Tertiary Education (Diploma and above)
• Fresh graduates are welcomed
• Strong understanding of medical aesthetics, dermatology, and skincare.
• Excellent communication and presentation skills.
• Ability to build rapport and establish trust with medical and beauty professionals.
• Strong organizational and time management skills.
• Attention to details and a commitment to accuracy.
• Ability to work independently and as part of a team.
• Proficiency in relevant software applications, such as PowerPoint and CRM systems.

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with bank’s initiatives and strategies.

Main responsibilities

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Responsibilities:

• Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.
• Propose improvements for systems based on identified process gaps.
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Participate in system restoration for Disaster Recovery exercises.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science or Information Technology.
• 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.
• Technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.
• Possess hands-on experiences in supporting Payment systems.
• Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
• Excellent communication, interpersonal and presentation skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24911

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

The Company

We are seeking an experienced NetSuite Business Analyst to support the implementation of NetSuite for a leading client in the telecommunications industry. The ideal candidate will play a critical role in analyzing business processes, gathering requirements, and ensuring the seamless deployment of NetSuite. With a deep understanding of business systems and knack for problem-solving, you will work closely with cross-functional teams to drive operational excellence and optimize system functionality.

The Role

• Gather and document business requirements to configure NetSuite to meet organizational needs.
• Analyze current business processes, identify gaps, and recommend enhancements using NetSuite solutions.
• Collaborate with stakeholders across finance, supply chain, sales, and other functions to ensure NetSuite aligns with business objectives.
• Configure and customize NetSuite modules to support business workflows.
• Conduct data migration, including mapping, cleansing, and validation.
• Develop and deliver reports, dashboards, and analytics within NetSuite.
• Provide end-user training and create detailed documentation to facilitate user adoption.
• Troubleshoot system issues and liaise with technical teams for resolutions.
• Monitor project milestones and timelines, ensuring deliverables are met on schedule.
• Support post-implementation activities, including system upgrades and optimization.

Your Profile

• Proven experience as a Business Analyst or similar role, specifically with NetSuite implementations.
• Strong understanding of NetSuite modules, including Financials, CRM, Inventory, and Order Management.
• Excellent analytical skills with the ability to identify process improvements and develop effective solutions.
• Proficient in creating workflows, custom records, and reports in NetSuite.
• Experience with data migration, integration tools, and APIs is highly desirable.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13115397, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Role & Responsibilities

• Be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation.
• Provide 24/7 primary application maintenance support when necessary.

Requirements

• Successful track record in project coordination, user and vendor management.
• Experience in MS Windows environment & application support.
• Strong analytical skills and ability to work independently.
• Experience in healthcare industry is an added advantage.
• Degree in Computer Science, Computer Engineering

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Role: Test Analyst (Banking / 6 month contract)

Job Duties & Responsibilities

• Design, develop, execute, and maintain test scenarios and detailed end-to-end test cases for assigned projects related to the digital platform’s user acceptance testing
• Write test cases in JBehave for agile projects
• Expert in using testing tools such as JIRA and Confluence to execute and maintain project status
• Knowledge of web and mobile application testing in the banking domain:Good time management
  Keen eye for details to ensure quality and timely output
  
• Detect, report, and track defects in application tools and with various stakeholders to ensure proper closure of issues
• Collaborate proactively with all stakeholders to complete job assigned from clarification to issue closure
• Good with documentation to update project changes timely

Required Experience

• Minimum 1 year of experience in web and mobile application testing in the banking industry is preferred
• Strong analytic skills to process complex requirements and develop end-to-end scenarios and test cases
• Familiar with Agile and Waterfall methodologies:Understand the life cycle of testing in both automated and manual testing
  
• Experience in running or being part of an agile project team in the banking industry:Hands-on experience with JBehave
  
• Understanding Java and VB Scripting is an advantage:For automation QA role, hands-on usage of Selenium or Appium is a must
  
• Experience with quality assurance processes and JIRA is required
• Good stakeholder engagement skills with strong verbal and written communication:Collaborate closely across multiple teams during project execution
  
• Good team player with strong organizational skills:Ability to work independently with minimum guidance
  

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key Responsibilities:

1.Financial Planning & Forecasting:

• Assist in the preparation of the annual budget and quarterly forecasts.
• Develop financial models to project future performance based on various scenarios.
• Monitor and analyze budget variances and provide explanations for discrepancies

2.Data Analysis & Reporting:

• Prepare monthly, quarterly, and annual financial reports for management.
• Analyze financial data to identify trends, risks, and opportunities.
• Create and maintain dashboards and key performance indicators (KPIs) for business units.

3.Business Partnering:

• Collaborate with department heads to understand their financial needs and provide support.
• Participate in strategic planning sessions and provide financial insights to guide decision-making.
• Assist in evaluating new business opportunities, investments, and projects.
• Participate in building specific FP&A business partnering capabilities such as Commercial Finance, Production Costing Finance, R&D Finance etc.

4.Ad Hoc Analysis:

• Conduct ad hoc financial analysis as requested by management.
• Support special projects and initiatives that require financial expertise.

5.Process Improvement:

• Identify opportunities for process improvements in financial reporting and analysis.
• Assist in the implementation of financial systems and tools to enhance efficiency.

Qualifications:

Education:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field. A Master’s degree or professional certification (e.g., CFA, CPA) is a plus.

Experience:

• 3-5 years of experience in financial planning and analysis, corporate finance, or a related field.
• Experience in financial modeling and forecasting.

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and financial modelling software.
• Familiarity with financial reporting tools and ERP systems (e.g. Netsuites, BI).
• Excellent communication and presentation skills.

Personal Attributes:

• Detail-oriented with a strong commitment to accuracy.
• Ability to work independently and as part of a team.
• Strong organizational skills and the ability to manage multiple priorities.

We are seeking a skilled IT Business Analyst to join our consultancy team and collaborate on delivering cutting-edge IT solutions. The successful candidate will play a key role in managing projects, aligning IT strategies with business goals, and ensuring seamless execution across teams.

Key Responsibilities:

• Communicate regularly and work closely with business units to ensure alignment on projects and overall service delivery.
• Contribute to IT projects by ensuring they are delivered on time, within budget, and adhering to internal processes and standards, including IT security protocols and SDLC frameworks.
• Participate in all phases of the project lifecycle, including requirements gathering, design discussions, SIT, UAT, user training, and maintaining comprehensive project documentation.
• Collaborate with software architects, vendors, team members, and business stakeholders to coordinate efforts and deliver projects efficiently.
• Identify, manage, and resolve complex issues while proactively preventing escalations.
• Stay updated on emerging trends, industry disruptions, and innovative technologies to support and enhance business objectives.

Key Requirements:

• Degree in Computer Science, Engineering, Information Systems, or a related discipline.
• 4-5 years of technology experience with strong business analysis skills.
• Familiarity with how hospitality systems integrate to deliver seamless customer experiences.
• Knowledge of creating tender documents, evaluating tenders, and managing contracting processes is advantageous.
• Proven ability to facilitate business users in defining problem statements, articulating business outcomes, and driving process re-engineering or business transformation.
• Ability to adapt to shifting priorities, ambiguity, and multiple demands in a fast-paced environment.
• Experience in managing projects using agile methodologies is preferred.

Why Join Us?

As part of our consultancy, you’ll have the opportunity to work on impactful projects for leading enterprises. This role offers a chance to expand your skill set while contributing to the delivery of high-quality IT solutions.

Primary Responsibilities

Using our own network of ship brokers, correspondents, subscription products, public databases, company reports, trade and specialist media, the Dry Bulk Analyst will:

· Monitor the latest developments in the dry bulk commodity markets

· Be responsible for producing weekly and daily reports

· Assist brokers with ad hoc requests as per their client’s needs

· Assist in producing monthly reports on the dry bulk market outlook

· Produce reports autonomously according to the latest macroeconomic and localised developments, which have had or may impact the dry bulk market

· Co-operate with broking colleagues to generate the house view for the dry bulk markets

· Give client presentations, pitches and conferences

· Assist Research colleagues with periodical and ad-hoc research requests from internal and external clients

· Assist with the production of content for the newly launched website, as well as contributing to its development

· Assist in editing reports before publication

· Assist in the managing of and maintenance of the Valuation Tool app

Knowledge and Skills

· Minimum five years’ experience

· Strong understanding of shipping market fundamentals

· Excellent communication skills, and ability to work on own initiative

· Proven track record in client presentations and participation in conferences

· Personable character comfortable working in a team environment

· Highly proficient in all MS Office software

· Ability to work to deadlines

· Excellent organisational skills

· Able to work quickly under varying workloads, including reviewing many documents at any given time

Job Summary

We are seeking a highly motivated and skilled Test lead with experience in stakeholder management, to work on projects with a leading bank.

Mandatory Skill-set

• Bachelor’s degree in Business Administration, Information Technology, or a related field;
• 5+ years of experience as a Business Analyst/Test Lead, with a focus on requirement gathering and testing processes;
• Strong experience in writing user stories and documenting acceptance criteria;
• Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence);
• Actively manage UAT progress and issues within project timelines, providing updates to the business team and key stakeholders;
• Maintain a JIRA dashboard for status updates;
• Assist the product owner and UAT lead in preparing the Test Strategy and Test Plan;
• Ensure traceability among test cases, user stories, and defects in JIRA during testing execution;
• Excellent communication and stakeholder management skills;
• Strong analytical and problem-solving abilities;
• Ability to work collaboratively in a fast-paced environment.

Desired Skill-set

• Experience in the Banking and Financial Services sector;
• Knowledge of compliance requirements (KYC, AML);
• Certifications such as Certified Scrum Product Owner (CSPO) or Project Management Professional (PMP).

Responsibilities

• Collaborate with product owners to create and refine user stories for system improvements;
• Engage in workshops and discussions to review Business Specification Documents (BSD);
• Define acceptance criteria for user stories and obtain approval from product owners;
• Support the product owner and UAT lead in formulating comprehensive Test Strategies and Test Plans;
• Identify potential challenges, risks, and gaps within the testing framework;
• Organize UAT kick-off meetings and maintain regular progress meetings to monitor updates;
• Evaluate test scenarios and cases with key product owners to ensure they align with business needs;
• Maintain a JIRA dashboard to provide status updates and ensure traceability between test cases, user stories, and defects;
• Oversee UAT progress and address issues within project timelines, providing updates to the business team and stakeholders;
• Coordinate with related teams to facilitate testing efforts and confirm environment readiness;
• Monitor and manage the UAT defect pool to ensure prompt resolution;
• Analyze and summarize outstanding defects as necessary, leading daily defect triage meetings for resolution;
• Generate daily reports to track UAT progress, summarizing key metrics and findings for stakeholders.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

· Analyse and define detailed functional specification based on the functional and non-functional requirements document

· Collaborate with Functional Business Analyst and Business Unit to clarify with functional and non-functional requirement

· Work closely with architecture team to define project target state and specification

· Collaborate with business and IT to analyse, elicit and review business requirements

· Participate and contribute to technical solutioning and architecture reviews with architecture team

· Define functional and non-functional requirements and perform impact analysis assessment with the vendor

· Perform detailed estimation of projects and change requests

· Facilitate communication between vendor, project team, business stakeholders and internal IT team

· Conduct FDS review / Write and review user stories with Functional Business Analyst and Business Unit for signoff

· Review interface design specifications created by development team

· Review test strategy and functional test cases created by testing team

· Support project and delivery team all throughout the project implementation

· Monitoring and manage risks /issues related to requirements and scope creep

Skills

· Bachelor’s Degree in related disciplines or equivalent experience

· 8 to 12 years of relevant Business Analysis experience related to Pre-Payments, Core-Payments processing and Post Payment processing, eg, Local, Interbank (G3, DuitNow, FPS, PromptPay, PayNow, BI Fast) &, Cross Border Payments (Swift, other payment providers like Bank of New York)

· Relevant experience in Banking / Finance / IT; good knowledge in financial services policies, procedures, products and industry practices.

· Good knowledge in channel products for wholesale banking focusing user experience/journey, validation and processing will also be preferred

· Advantageous to have hands-on experience to configure Payment product/systems from vendors like FIS, etc

· Good Open API knowledge for design and delivery

· Excellent communication and inter-personal skills to manage functional and technical stakeholders across multiple business units.

· Able to work independently with minimum supervision

· Ability to work in a fast-paced, team-oriented environment

· Strong problem solving and analytical skills

· Proven results-oriented person with main focus on delivery

· Good understanding and experience in standard Software Development Life Cycle (SDLC) and Agile development methodology.

· Strong negotiation skills.

Singlife is a leading homegrown financial services company offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

First announced in September 2020 and valued at S$3.2 billion, the merger of Aviva Singapore and Singlife was the largest insurance deal in Singapore then and created one of the largest homegrown financial services companies in the republic.

Singlife is looking for a IFRS 17 Finance Analyst. The role will play an important role in the Finance function to help ensure timely and accurate IFRS17 financial reporting by preparing actual cash flow data, maintaining configuration files for ETL processes, and preparing thorough analyses and reconciliations. The role will also be involved in process improvements and system upgrades.

Key Responsibilities:

• Prepare and maintain accurate and timely IFRS17 actual cash flow data through ETL processes, including maintaining configuration files and collaborating with IT team.
• Perform detailed reconciliations, internal controls, and analyses to ensure accuracy and completeness of actual cash flow data.
• Collaborate with actuarial team to prepare and interpret analyses of IFRS17 results, including variance analysis.
• Assist in IFRS17 sub-ledger runs, journal upload to GL and related reconciliations.
• Assist in preparation of audit documentation.
• Assist in the development and implementation of procedures and process improvements within the IFRS17 finance function.
• Assist in user acceptance testing and validation of results from source systems, data management layer and IFRS17 system.
• Collaborate with multiple teams such as Actuarial and IT to implement system changes and enhancements that support end to end IFRS17 process improvements.
• Maintain documentation of work performed, key findings and solutions as part of the implementation process.
• Explore opportunities for automation to streamline repetitive and manual tasks.
• Participates in ad-hoc activities as and when assigned.

Requirements

Experience

• 0-3 years of experience in financial reporting, accounting, or audit within the insurance industry.
• Experience in IFRS17 is an advantage.
• Experience in working with source system data extractions and SQL is an advantage.
• Motivated to work independently.
• Ability to collaborate effectively with cross-functional teams.
• Strong analytical skills and attention to detail.
• Proficiency in Microsoft Excel, Alteryx or other data analysis software is an advantage.

Education

• Bachelor's degree in Finance, Accounting, or related field.

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.

General Overview

The incumbent will be a shared resource between the Strategy & Analytics and Sustainability teams, and is responsible for the monitoring of the energy market developments & trends; supporting the team in the execution of the corporate strategies and regular reporting to the Board and/or senior management team on KPIs performance and action items arising out of various strategic review and business planning activities. The incumbent is also responsible for conducting in-depth environmental, social, and governance (ESG) analyses and reporting, interpreting complex ESG data, identifying trends, and formulating actionable insights to enhance ESG performance. The incumbent will also collaborate cross-functionally with internal teams and external stakeholders to promote sustainable practices.

Roles and Responsibilities

The incumbent shall be responsible for, but not limited to, the following scope of tasks and duties:

LNG Market Insights & Analysis

• Conduct research and monitor LNG market trends, business models for energy-related activities including new developments and regulatory requirements related to energy transition. Keep abreast with advances and innovation in the energy industry (e.g. technology and commercial practices) that are relevant to SLNG’s corporate vision.
• Coordinate, consolidate and integrate different sources of information for internal & external stakeholder communications.
• Work closely with internal functions and supports the leadership and management teams in developing regular summary on LNG market developments, news and insights and recommendations
• Support business analytics requirements for various business functions, including working with stakeholders to develop and/or enhance use of business analytics dashboards to guide decision-making processes.
• Manage subscriptions to newsletter, database, publications and recommend solutions to bridge data gap (if any).

Corporate Planning & Reporting

• Assist in the annual business planning processes and development of strategic plans, in support of SLNG’s business growth, sustainability & energy transition goals.
• Support planning and organisation of management retreats for offsite discussions
• Support development and alignment of corporate KPIs to strategic initiatives, and periodic reporting (e.g. monthly, quarterly) to the Board and/or senior management team on progress of work-plans & KPIs performance, analyse results and identify areas for improvement.
• Support implementation of performance management tool (e.g. electronic dashboards) to track and benchmark business performances (corporate strategy KPI and score cards)

ESG Stakeholder Engagement

• Liaise with internal and external stakeholders to gather relevant information, insights, and feedback on ESG initiatives.
• Assist in developing communication materials to inform stakeholders about ESG initiatives and progress.

ESG Data Collection & Analysis

• Custodian and maintenance of ESG Performance Dashboard and Data Base
• Collect, track, and analyse ESG-related data, ensuring accuracy and relevance.
• Interpret data trends and provide insights to support ESG strategy and reporting.
• Conduct benchmarking analyses to compare ESG performance with industry standards.
• Track carbon emissions and coordinate scenario analysis of emissions profile based on business projections.

ESG Reporting and Compliance

• Prepare ESG reports in accordance with recognized frameworks, such as GRI, SASB, TCFD, ISSB-IFRS and UN SDGs.
• Ensure compliance with all local, regional and international ESG regulations.

​​​​​​​​​​​​​​ESG Strategy

• Collaborate with respective teams to develop and implement sustainability initiatives that align with strategic goals.
• Identify opportunities to reduce environmental impact, enhance social initiatives, and strengthen governance practices.
• Custodian and maintenance of SLNG Corporate Sustainability page
• Conduct, review and/ or participate in risk assessment on Sustainability and Climate Related Risks and Opportunities
• Conduct research on ESG trends, regulatory changes, and best practices, and provide updates and insights on emerging ESG issues.

Others

• Support and perform other duties and participate in the development and execution of projects/ initiatives as assigned
• Assist in organizing and conducting workshops, training sessions, and meetings.

Requirements

• Minimum Bachelor’s degree in Engineering, Environmental Science, Sustainability, Business, Finance, or a related field.
• At least 1-2 years of working experience in strategic or corporate planning and/or in ESG analysis, sustainability consulting, or a similar role within a corporate or consulting environment.
• Relevant ESG certifications preferred
• Engaging personality with good interpersonal and communication skills, has a curious mind that is able to learn independently and work well in team settings.
• Good stakeholder management and engagement skills who is comfortable interacting with leadership and management teams.
• Good conceptual and analytical skills with an aptitude towards problem-solving and able to organise information in a logical and systematic manner. Meticulous and detailed in processes and procedures.
• Strong writing and presentation abilities.
• Proficient with MS Office applications. Experience in data analysis and use of Power BI or other data visualization tools will be advantageous.

Job Summary :

The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the system.

• Analyze an organization and design its processes and systems, assessing the business model and its integration with technology.
• Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.
• 3 years experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• Good to be Salesforce Certified Business Analyst and have passed/obtained the following Certifications:
• Salesforce Administrator Exam (CRT101).
• Basic Salesforce configuration experience / have completed

Working Location: Labrador Park

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Collect, clean, and analyze data to support business decision-making
• Create and maintain reports, dashboards, and presentations to visualize insights
• Conduct research to identify trends, opportunities, and risks within the industry
• Analyze workflows and recommend improvements for efficiency
• Work with teams to support key initiatives and achieve business goals
• Track market and industry developments to provide actionable insights
• Use software tools like Excel, SQL, or data visualization platforms to manage data
• Handle special projects or tasks as assigned by the team lead

JOB REQUIREMENTS

• Minimum Diploma and above
• Proficiency in Excel and basic understanding of data analysis tools
• Strong analytical skills with the ability to interpret data and identify trends
• Clear and effective communication for presenting findings and collaborating with teams

EA Reg. Number: R21100629

EA License Number: 22C1278

• Remuneration: Up to Basic $3,000 + Fixed Allowances $950
• Position: Permanent with AWS, Variable Bonus and Flexi Benefits
• Location: Jurong Island
• 12 hours rotational shift (7.15 am – 7.15 pm/ 7.15 pm – 7.15 am)
• Entry-level with a Degree in Chemistry or relevant field

Key Responsibilities:

• Plan, organize, and perform quality control (QC) analysis of raw materials, in-process, and finished products using established testing methods.
• Coordinate QC activities to meet the needs of other departments and the business.
• Make daily decisions based on QC results, ensuring accuracy, and troubleshoot as needed to ensure correct results.
• Proactively identify and implement improvements to QC products and systems.
• Lead short-term projects (up to six months) involving non-routine analysis, including investigating customer complaints that may involve multiple departments.
• Calibrate equipment and maintain records following standard procedures.
• Communicate accurate results promptly to relevant departments to ensure product quality aligns with customer specifications.
• Provide guidance to plant operators in the lab and take full responsibility for the QC lab outside normal working hours.
• Supervise and train new QC team members on products and testing methods.

Requirements:

• Degree in Chemistry, fresh graduates are welcome
• With chemical lab testing experience during internship added advantage
• Willing to perfom 12 hours shift

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R1983718

EA: 21C0661

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ (EA: 94C3609/ R1219669)

• Permanent role with an established company
• Exposure to latest technology

About the company

Our Client is one of the most established company with the high tech manufacturing industry. They have a well-established presence of more than 50 years with a global footprint of more than 20 countries. With rapid expansion plan, they are now looking for a new MES System Analyst (Manufacturing Execution System) / CIM Analyst / Engineer – PROMIS to be a part of their team here in the regional headquarters.

About the job

You will be responsible for:

• Oversee, support, and maintain the MES model, including products, routes, operations, and lot movements.
• Design, develop, maintain, and continuously improve assigned Computer Integrated Manufacturing (CIM) applications and components.
• Provide 24/7 Level 2 & 3 support to ensure smooth operation of production lines.
• Collect requirements, design, develop, and deploy new versions of CIM applications.
• Document requirements and manage enhancements in the assigned area.
• Plan, coordinate, and deliver training for assigned applications.
• Work with other departments to enhance productivity, reduce errors and costs, and contribute to improvement projects as needed.

skills and experience required

As a successful applicant, you will have at least 3 years of experience in MES.

Whats on offer

This is an excellent opportunity to join an established MNC with high job stability.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gehbbtfJ

The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.

Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

5+ Years of CyberArk Experience:

Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.

Scripting and Reporting:

Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.

Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.

Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.

Audit Experience:

Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.

Remediation Expertise:

Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.

Technical Platform Knowledge:

In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.

Banking Environment Experience:

Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.

Educational Background:

Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Role SAP Signavio Business Analyst

Role Type: Contract

Description:

Key Responsibilities
• Work closely with stakeholders to gather, document, and analyze business requirements related to SAP systems.
• Map, model, and analyze current business processes using Signavio and identify areas for optimization.
• Collaborate with SAP functional and technical teams to design and implement process improvements and solutions.
• Use Signavio’s process modelling tools to create visual representations of business processes, workflows, and data flows.
• Assist in the development of process documentation and user manuals, ensuring alignment with SAP functionality.
• Conduct training sessions to educate users on process changes and SAP functionality.
• Support SAP-related projects, including upgrades, new implementations, and system enhancements.
• Perform gap analysis and recommend solutions to bridge business needs with SAP capabilities.
• Ensure compliance with best practices and standards for business process management and SAP usage.
• Provide ongoing support and troubleshooting for SAP and related business processes.

Qualifications
• Proven experience as a Business Analyst with a focus on SAP systems (e.g., SAP ECC, SAP S/4HANA).
• Strong experience in business process modelling and optimization using Signavio
• Deep understanding of SAP modules Sales & Distribution (SD)
• Proficiency in process mapping, workflow management, and data analysis tools.
• Experience in managing SAP implementation projects or working in SAP-focused environments.
• Excellent communication, documentation, and presentation skills.
• Strong problem-solving skills with the ability to translate business requirements into technical solutions.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Responsibilities:

• Oversee and streamline the bank's operational workflows, including settlements, reconciliations, and transaction processing.
• Resolve discrepancies and ensure the accuracy of financial data.
• Work closely with front-office teams to support trade execution and post-trade processes.
• Prepare operational reports and identify areas for process improvement.

Requirements:

• Bachelor’s degree in Business, Finance, or related discipline.
• 1-3 years of experience in banking operations or trade support.
• Proficiency in operational tools and financial systems.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

You will be responsible for month end closing activities, variance analysis, forecasting and budgeting for Business Unit in the region. You will support tracking of KPIs, working capital and Capex and be a business partner for operational management in finance related topics. You would possess strong excel skills and has the ability to handle large data sets and data analysis.

This position is based out of our Tuas Bay Drive office, Singapore

Reporting to the Regional Finance Director, you will be responsible for month end closing activities, variance analysis, forecasting and budgeting for Business Unit in the region. You will support tracking of KPIs, working capital and Capex and be a business partner for operational management in finance related topics.

Key responsibilities:
• Assist in the development of the annual operating budget and management forecast for Far East
• Responsible for timely management reporting for the region to meet monthly and quarterly management reporting requirements
• Track and conduct monthly review of KPIs and financial data (Inventory/AR/unbilled) and provide regular updates to key stakeholders to support business performance management
• Develop and implement processes to achieve accurate and timely management reporting and compliance to corporate guidelines.
• Partner with finance and operational teams to resolve issues to achieve financial and business goals
• Partnering with operations and be an adviser in financial related topics
• Complete adhoc financial analysis projects as required.
• Perform other work-related tasks as assigned.
• Comply with all NOV Company and HSE policies and procedures.

Job Requirements:
• Degree in Finance /Accountancy or related field with at least 5 years’ experience in FP&A. Those with less experience may be considered for the Financial Analyst position
• At least Intermediate/advanced Excel skills and has the ability to handle large data sets and data analysis
• Good knowledge of US GAAP and/or IFRS
• Good time management and problem-solving skills
• Ability to understand business needs and drivers (business acumen)
• Performing work with energy and exploring opportunities (Action Oriented)
• Ability to build effective relationships (organizational agility)
• Strong communication and interpersonal skills with the ability to work in a fast-paced environment
• Expect some business travelling
• Experience with Hyperion planning and Power BI would be advantageous.