Responsibilities:

• You will be responsible for analyzing business requirements and translating them into technical solutions
• Work closely with stakeholders to identify business needs and provide recommendations for process improvements.
• Responsible for conducting business process analysis, design, and requirements analysis.
• Collaborate with stakeholders to identify business needs and provide recommendations for process improvements.
• Conduct business process analysis, design, and requirements analysis.
• Provide expert guidance and support to project teams throughout the implementation lifecycle.
• You shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.

Requirements:

• The Business Analyst shall have at least a Diploma, with at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• a Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Graduate from Business School, Computer Science, Information Technology, and other Engineering discipline.
• Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).

• Lead month-end financial reporting for Asia.
• Ensure timely, accurate monthly close processes.
• Track Opex, Capex spend, and headcount movements.
• Generate reports to inform regional management.
• Manage cost allocation across countries and entities.

Requirements:

• Minimum Degree holder in Banking/Business with at least 2-5 years of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Position Overview:

We are looking for a detail-oriented and highly analytical Financial Analyst to join our finance team. As a Financial Analyst, you will be responsible for conducting financial analysis, generating financial reports, and providing insights to support strategic decision-making. You will play a crucial role in assessing financial performance, identifying trends, and recommending actions to optimize business operations. The ideal candidate possesses strong quantitative skills, a solid understanding of financial principles, and the ability to effectively communicate complex financial information to stakeholders.

Responsibilities:

1. Budgeting and Forecasting:

• Collaborate with cross-functional teams to develop annual budgets and forecasts.
• Assist in the preparation of budget guidelines, assumptions, and templates.
• Review and analyse budget proposals, identifying risks and opportunities.
• Monitor budget performance, prepare variance reports, and provide explanations for budget deviations.

2. Financial Analysis and Reporting:

• Gather and analyse financial data to assess the company's financial performance and identify areas of improvement.
• Prepare financial reports, including budget vs. actuals analysis, variance analysis, and key performance indicators (KPIs).
• Monitor and track financial metrics, such as profitability, liquidity, and other ratios, and provide recommendations for improvement.
• Manage Capex process including budget, commitment and actual tracking with variance analysis.
• Support cashflow management.

3. Financial Modelling and Decision Support:

• Build financial models to support strategic initiatives, investment decisions, and scenario analysis.
• Evaluate the financial feasibility and potential return on investment (ROI) of new projects or business ventures.
• Provide financial insights and recommendations to stakeholders based on financial modelling and analysis.

4. Financial Systems and Process Improvement:

• Collaborate with stakeholders to improve financial systems and processes.
• Identify opportunities for automation and efficiency enhancements.
• Participate in the implementation and testing of financial systems and tools.

5. Other ad hoc duties as assigned.

Qualifications:

• Degree in finance, accounting, economics, or a related field.
• 3-5 years’ experience as a Financial Analyst or in a similar financial role.
• Solid understanding of financial principles, accounting standards, and financial statement analysis.
• Proficiency in financial modelling, forecasting, and analysis using spreadsheets and financial software (e.g., Excel, financial databases).
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication skills with the ability to present complex financial information in a clear and concise manner.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
• Strong business acumen and the ability to think strategically.
• Team player with positive attitude.

As a Senior Pricing Analyst here at Kape Technologies, you will play a pivotal role in enhancing our pricing strategies across all brands within the Privacy Division, contributing to revenue growth and market competitiveness. This role will report directly to the Head of Pricing within the Revenue Team.

Job Responsibilities

• You will be responsible for coordination, delivery and continuous improvement of our A/B testing, business case modeling and competitor benchmarking initiatives.
• You will be responsible for leading a variety of projects and driving change management within Pricing.
• You will be responsible for running a variety of promotional campaigns aimed at acquiring, upselling and retention of our customers.

Role Requirements

• Ideally 5+ years of professional experience, preferably in pricing or in a consulting role
• Problem solving mindset with a focus on delivering results
• Excellent analytical skills
• Strong business acumen

Nice to haves:

• Prior experience in subscription based businesses
• Understanding of the VPN industry

What we offer

• Challenging work in a fun and collaborative environment
• Ample career growth opportunities
• Attractive compensation and benefits with equity
• Hybrid work environment
• Multicultural teams represented by 30+ nationalities

• Perform month end closing process including journal entries preparation, balance sheet account reconciliations
• Review and analyze monthly variances for any irregularities or unusual transactions and work closely with other counterparts to understand those variances
• Preparation and computation of monthly sales accrual computations
• Preparation and timely submission of monthly, quarterly, year-end reporting package to Regional FP&A
• Ensure financial records are maintained in compliance with specified policies and procedures.
• Complete quarterly P&L forecast & annual budget
• Liaise with external auditors for statutory audit, including preparation of audit schedules and financial statements
• Assist the Regional Team with other administrative tasks for month end close
• Any other assigned duties

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Role & Responsibilities

• Support Institution IT projects
• Support the Ministry funding request and review forums
• Support the internal funding requests and review forums, from budget submissions, requirements review, workplan prioritisation, procurement, and project approvals.
• Support the technical forum presentations for your projects such as Solution Review Board.
• Manage multiple stakeholders across projects and build good rapport.
• Collaborate with project delivery teams and infrastructure teams to manage project requirements, implementation timeline and budget.
• Responsible to monitor and ensure project implementation status, including regular project updates to various stakeholders and forums.
• Provide support for day-to-day operational issues as required. (24/7 standby if required)
• Support administrative tasks or other adhoc tasks assigned by your reporting manager as required.

Requirements

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 7-10 years of relevant working experience
• Have some experience in SAP billing systems or familiar with tertiary care hospital billing system.
• Experience with managing Finance/ Billing Systems before
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

What a Supply Chain Senior Finance Analyst does in HP:
• Conducts comprehensive financial analysis for specific functions or business units, providing valuable analytics to support key business initiatives.
• Support Supply Chain Operations on key deliverables of Financial Planning & Analysis activities: Forecast/Flash, Month end close, budgeting, long-term planning (LTP) with primary focus on Cost of Sales.
• Establishes and maintains relationships with business leaders to guide and influence decision-making.
• Supports policy and process enhancement, identifying opportunities for improved efficiency and organizational growth.
• Drives the forecasting process (weekly, monthly, and long term) by analyzing trends within the businesses and ensuring alignment with overall business objectives.
• Provides information and counsel in the areas of controls, budgeting, and planning, return on investment decisions, and the development of overall business plans and strategies.
• Solves difficult and complex problems with a fresh perspective, demonstrating good judgment in selecting creative solutions and managing projects independently.
• Leads moderate to high complexity projects, delivering professionally written reports, and supports the realization of operational and strategic plans.
• Provides mentoring and guidance to lower-level roles, thereby aiming to enhance individual as well as organizational performance.

Individuals who do well in this role at HP, usually possess:
• Four-year or Graduate Degree in Business Administration, Economics, Finance, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in financial management, internal audit, accounting, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications
• Certified Public Accountant (CPA)
• Certified Financial Analyst (CFA)

Knowledge & Skills
• Accounting
• Auditing
• Automation
• Corporate Finance
• Data Analysis
• Economics
• Finance
• Financial Analysis
• Financial Modeling
• Financial Planning
• Financial Services
• Financial Statements
• Generally Accepted Accounting Principles
• Internal Controls
• Investments
• Key Performance Indicators (KPIs)
• Process Improvement
• Profit And Loss (P&L) Management
• SAP Applications
• Variance Analysis

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
• Responds to moderately complex issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices globally.

Job scopes

· Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System

· Customize and configure Salesforce to meet business requirements.

· Manage and implement Salesforce updates and changes.

· Analysebusiness processes and workflows to identify areas for improvement.

· Document functional and non-functional requirements, user stories, and acceptance criteria

Job requirement

· Diploma/Degree in Computer Science, Information Technology or equivalent

· With at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects

· Certified Scrum Product Owner or Certified Scrum Master or equivalent

· Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101)

· Excellent communication and interpersonal skills.

· Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

The primary purpose of the position of Senior IT Systems Analyst is to analyse, design, and enhance the Company’s Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organization.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Providing technical guidance and mentoring to junior system analysts

• Perform any other duties as directed by Section Head and Management

Experience

• Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP, Javascript, HTML5,

• Previous project experience with Microsoft end-user technology and related applications. (eg: Microsoft Office 365, Microsoft Teams, Power Automate, Power Apps)

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions.

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Knowledge and experience on Automotive Industry business process and application systems preferred.

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders will be an added advantage

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Astignes Capital is an Asia-focused alternative investment management firm based in Singapore. Our investment strategy aims to capture macro and relative value opportunities in the Asia-Pacific region primarily through the use of interest rates, FX and volatility instruments. The firm launched its flagship Asia Rates fund in 2007. We are looking to hire a full-time Finance and Compliance Analyst.

Roles and Responsibilities

· Prepare financial statements in accordance with local jurisdiction accounting principles, working with local third-party administrators

· Administer QuickBooks software including entity creation, chart of accounts and security

· Prepare tax information for Singapore and US tax filings

· Work with local auditors on Firm audit

· Prepare or assist with regulatory reporting and government surveys

· Assist with execution of the Firm’s Compliance Monitoring Program

· Assist in monitoring regulatory developments and updating compliance manuals, policies and procedures

· Assist with counterparty onboardings / account set-ups

Required Skills & Experience

· Bachelor’s degree or diploma in accounting

· High level of proficiency in Microsoft Excel

· Outstanding verbal and written communication skills

· Highly organised and detail oriented

· Strong sense of personal responsibility/accountability

This is a full-time position, with a comprehensive compensation and benefits package commensurate with the candidate’s qualifications and relevant experience.

Job scopes

• Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System
• Customize and configure Salesforce to meet business requirements.
• Manage and implement Salesforce updates and changes.
• Analysebusiness processes and workflows to identify areas for improvement.
• Document functional and non-functional requirements, user stories, and acceptance criteria

Job requirement

• Diploma/Degree in Computer Science, Information Technology or equivalent
• With at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects
• Certified Scrum Product Owner or Certified Scrum Master or equivalent
• Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101)
• Excellent communication and interpersonal skills.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Your primary responsibilities include but not limited to:

• Lead the month-end reporting process which includes consolidation of the Asia financial results.
• Manage accurate and timely monthly close in compliance with applicable regulatory standards.
• Tracking Opex, Capex spend and headcount movements.
• Generating regular and ad-hoc financial reports to provide insights to regional management and other stakeholders.
• Manage cost allocation within countries and entities.

Requirements:

• Min Degree in Accountancy or equivalent with 3-4 years of relevant experience
• Preferably in MNC environment

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Position

The department is responsible for development and maintenance of Capital Market IT applications (in-house and package) used worldwide, covering Front Office (Murex, Apex, Orchestrade…), Back Office (Summit, Calypso…), Market data referential (Asset Control..), Market Risk (in-house application on big data technologies).

The Repo and Secured Financing (RSF) IT division, works across the full value chain to sustain business activity and enable its acceleration.

This role aims to develop on the Calypso back-office package, in project mode as well as maintenance, and to support the “run the bank” function. It requires a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems. The build and support team continuously works with business users, infrastructure engineers and system managers.

Main responsibilities

Build & change management

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Incidents and Requests management (business users and other IT teams)

• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.

Continuous improvement

• Improve operational processes.
• Coach more junior team members as required.

Qualifications and Profile

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Very good communication skills and keen to work with business users.

Education Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Working Hours

• Work in shift for ASIA (9:00am – 6:30pm SGT) or (11am – 8pm SGT).
• Special week-end operations if required for projects.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Responsibilities

• Perform statistical analyses and derive business insights for Trading, Execution, and Sales at finance Markets.
• Develop quantitative models for Market Making, Order Execution, and Delta One desks.
• Build data pipelines and dashboards associated to distinct use cases on the Trading floor.
• Ensure data quality, including mining, cleansing, and analyzing large datasets for use-case development.
• Develop well-documented code, mainly in Python, for optimizing and automating trading flow.
• Assist with the business development and vision of Markets Data Analytics, including liaising with external vendors, scheduling and monitoring teamwork, preparing reports, and building business presentations.
• Assist with the creation of software applications, user interfaces, APIs, and automated reports for business users.
• Present insights associated to business results and Data-Science methodologies to key stakeholders.
• Assist, when needed, with the development of Data Analytics platform, including Databases and Data Lake.
• Collaborate with Data Scientists, Developers, and Traders to jointly meet deadlines.

Qualifications & Skills

• Master or PhD in a technical field, such as Statistics, Mathematics, Physics, Engineering, Economics, or alike.
• 4+ years of work experience as a Quantitative Analyst or Data Analyst in a financial firm.
• Advanced coding skills in Python.
• Advanced knowledge of Power BI, Tableau, and VBA / Power Query.
• Proven experience in Quantitative Trading and/or Algorithmic Trading.
• Knowledge of Machine Learning methodologies, including Clustering techniques, Factor Modelling, Reinforcement Learning, and Advanced Statistics.
• Certain knowledge of Mathematical Finance and Financial Markets, for example Algorithmic Trading, Derivative Pricing, Portfolio and Risk Management, Dynamic Programming, and Numerical Methods.
• Knowledge of Scrum methodology, Agile framework, and Jira.
• Knowledge of Git, SQL, Spark, and Dash (or similar).
• Familiarity with cloud services such as Microsoft Fabric, Azure Synapse, Databricks, and Snowflake.
• Experience with Business Development is a plus.
• Experience with MLOps tools (e.g. Dataiku or similar) and with programming languages such us R and Scala is a plus.
• Collaborative, team player, open minded, and easy to work with.
• Proficient presentation skills and high attention to detail.
• Able to explain technical results to non-technical audiences.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Reporting Analyst

Job Requisition Number: INGSSK001

Job Level: 9 years of relevant experience (L3/L4)

Location: Singapore

Job Objectives:

· Support monthly, quarterly, annual and adhoc status reporting, forecasting and associated deliverables aligned with the operational activities of the Reporting & Analytics function.

· Support Service Reporting & Analytics team for tasks required for definition, improvement and delivery to the organisations stakeholders

· Receive demand requests, prioritise and manage resource allocation to key activities along with the Reporting Lead in managing outputs required from the Reporting & Analytics team

· Support day-to-day operational activities associated within the Dept’s Service Catalogue for reporting

Key Responsibilities:

· Prepare reports using Qlik / other visualisation tools and provide trend analysis statistics to assist in management’s decision making.

· Lead in managing overall deliverable for key stakeholders with guidance from the Reporting & Analytics Lead

· Continuously bring in improvements and efficiency in the reporting deliverables using features of Qlik tool and other associated reporting tools

· Automate manual ways of generating periodical reports to gain efficiency and take forward data analysis capability to next level

· Ensure defined processes and best practices are followed by the unit and act as a single point of contact in clarifying the latest artefacts, documents and best practices related to reporting & analytics processes

· Ensure best practice, process improvements are held in a repository and are kept up to date.

· Assist the Reporting & Analytics team lead in resolving any department operational issues related to reporting and process activities and driving improvement initiatives.

Key Requirements:

· About 5 - 7 years of core experience in data handling, reporting using Qlik sense (and any other related reporting tools) and process related environment, preferably in the area of Banking and Finance.

· Exposed to dashboard building, reporting automation, user management, stakeholder management, reporting, process improvement, department level operational activities and assisting the leads in governance forums.

· Aspiration to excel in reporting and process streams and willingness to continuously learn new tools and techniques

· Strong attention to details, excellent data analytical and reporting skills.

· Strong people management and time management skills.

· Excellent client facing, internal communications, written and verbal communication skills.

· Hands on experience with any of the exporting tools, advanced excel skills and certification in any of the process frameworks is a plus.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send a PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

GENERAL DESCRIPTION

Candidate will a member of the Global IT Service Desk Team working in the Singapore Office. IT Service Desk Analyst provides support for day-to-day support for users in Singapore and Hong Kong. The candidate will provide basic incident resolution and service requests reported to the Global IT Service Desk.

KEY FEATURES OF THE POSITION

• Provides Level 1 Phone support. Logs all incidents and service requests in Bank’s ticketing system (HP Service Manager).
• Uses the appropriate Incident Types and Service categories for logging incidents and Service Requests.
• Ensures end-to-end user experience and provides a single point-of-contact for the users.
• Take ownership of user problems, follow up the status of problems on behalf of the user, and communicate progress in a timely manner.
• To maintain a high degree of customer service for all support queries and adhere to all service management principles
• Escalate unresolved calls to the responsible support team.
• Engages other Service Desk resources or appropriate support teams to resolve incidents that are beyond the scope of their ability or responsibility.
• Develop knowledge of organization specific systems (e.g. CRM and internet Banking systems) and services to increasing ability to resolve requests on first contact.
• Mobile phone data roaming activation.
• Shift work arrangement

Regulatory Responsibilities &/OR Risk Management

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS OF THE POSITION Personal and Social

• Meticulous and accurate in executing work assigned with a strong risk control approach
• Able to multi-task and work under time sensitive environment
• Team player with the capability to work independently
• Excellent inter-personal skills
• Compose in handling calls from users
• Clear and Concise in communication
• Ability to work in shifts

Professional and Technical

• Diploma Holder or Higher
• Minimum 5 years of experience in a IT Service Desk and/or Call Centre
• Minimum 2 years of experience of working for a financial institute
• Good knowledge of Ticketing system like HP Service Manager or similar tools will be an advantage
• Good knowledge of MS Office software applications, Macros and Visual Basic knowledge as well as an aptitude for technology
• Certification in ITIL v3 or v4 and have very good understanding of ITIL Framework and Service Desk process.

Regards,

Lini

Recruitment Consultant

R22108463

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Perform documentation of requirements and new process/workflows for the developed solutions.
• Perform functional analysis of new systems and enhancements to existing systems.
• Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing and verifying test results and following up on issues to resolution.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport particularly in the area of defining IT processes, organizations and workflow relationships to complement the solution.
• Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results.

Requirements

• Degree in Computer Science, Computer Engineering or equivalent.
• Experience in MS Windows environment & application support.
• Experience in Database management systems (SQL, Oracle).
• Strong analytical skills and ability to work independently.

Responsibilities

• Design Performance Test Scripts for enterprise applications based on Requirements.

• Participate in Performance bottleneck analysis and fixes.

• Perform Performance Engineering (for Senior Perf Testers) & Performance Improvement activities.

• Communicate progress and issues through regular Status Reports

• Collaborate with Business/ Application teams to improve system performance

Skills/Requirement

Requirements:

• Minimum 3+ Years of Relevant Experience in IT Performance Testing.

• Expertise in Test Planning, Test Estimation, Test Strategy, Workload Design, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management & Configuration Management.

• Expertise in Performance Testing tools: JMeter

• Execute Benchmark, load, stress, endurance, and other non-functional tests.

• Monitor application logs to determine system behaviour.

• Address all technical issues; facilitate the resolution and necessarily follow up with Development and other cross-functional departments.

• Analyse the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.

• Generate performance graphs, session reports and other related documentation required for validation and analysis.

• Publish results and receive appropriate sign off. Prepare detail status reports, and monitoring of all defects and issues.

• Identifying memory leakage, connection issues & Bottleneck problem in the application.

• Strong problem-solving skills and very good time management skills

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

Job Responsibilities:

• Plan and assign equipmentoperators for aircraftpushback/towing, water/toilet servicingand supply of GSE equipment.
• Liaise with IGO/Maintrol/CEG for aircraft towingand other utilities servicing activities.
• Liaise with Equipment Maintenance team on equipmentrequirements/shortages.
• Maintain regularwalkie-talkie communication with the equipment operators to ensurepunctual departure of flights and any other changes in assignment for any services.
• Attend to customers’ requests/complaints (wherenecessary).
• Update the duty supervisor on any delay.
• Carry out any other duties as assigned.

Job Requirements:

• Higher Nitec / Diploma in Aviation or Aircraft Mgt with at least 2 years experience in the similar role in aviation industries.
• Candidates who are proficient in SAP and Microsoft Applications will have an advantage.
• Must be able to perform shift works

Job Responsibilities:

• Plan and assign equipment operators for aircraft pushback/towing, water/toilet servicing and supply of GSE equipment.
• Liaise with IGO/Maintrol/CEG for aircraft towing and other utilities servicing activities.
• Liaise with Equipment Maintenance team on equipment requirements/shortages.
• Maintain regular walkie-talkie communication with the equipment operators to ensure punctual departure of flights and any other changes in assignment for any services.
• Attend to customers’ requests/complaints (where necessary).
• Update the duty supervisor on any delay.
• Carry out any other duties as assigned.

Job Requirements:

• Higher Nitec / Diploma in Aviation or Aircraft Mgt
• Candidates who are proficient in SAP and Microsoft Applications will have an advantage
• Must be able to perform shift works
• Work Location: Changi Airport

Key responsibilities:

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Skills :

• Shell Script
• SQL, Spark
• Python
• System Diagram

Banking Compliance Technology Project: Machine Learning System & Dynamic Customer Risk Score

- This role is not data engineering and not suitable for Data engineers who have never worked on a user facing application. Databases are not considered~ applications

- This role is a not a System integrators.

- This role is not a Pure project managers/scrum masters. The person has to be hands on

- This is a *Application Solutioning Role*

Jobs Responsibilities

• Perform manual testing for user acceptance testing for various systems
• Perform end to end User Acceptance Testing
• Track and monitor testing progress and defect resolutions.
• Communicate to UAT Team Lead on open issues and defects, run book execution progress, and risks.
• Provide regular test progress to Team Leads and work closely with UAT test lead to prepare test data needed for the end-to-end test cases
• Assist in admin work like data preparation, and other adhoc projects as assigned by the supervisor.

Job Requirements

• Min. 3-4 years of UAT experience in Banking/Financial Institutions

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

• Work closely with Accounting team ensure accurate monthly closing
• Prepare journals for internal cross-charging and other ad-hoc tasks.
• Prepare P/L variance analysis for internal meetings.
• Prepare/submit management reports according to the specified deadlines.
• Monitor actual collections and payments.
• Prepare presentation decks for management meetings and budget meetings.
• Other adhoc duties as assigned.

Requirements:

• Degree holder with Finance related qualifications
• 2 to 5 years of experience in a similar capacity

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Position Purpose

Provides first line of technical support for APAC CB ITO Applications for various domains (Cash Management, Core Banking & Functions, and Trade and Finance Services).

Key Responsibilities

· Responsible to respond to user requests, incidents and problems on a timely manner

· Resolve or coordinate the resolution of issues with other internal teams and/or the vendor

· Escalate and collaborate with respective Level 2 application support teams or other support if necessary.

· Communicate and provide status updates on issues to business users, management team and other stakeholders.

· Document operation procedures, contribute to knowledgebase and cross train other team members

· Analyze and challenge existing support processes to achieve continuous improvement

· To understand and support ITIL procedures and guidelines defined by tower owners.

· To be able to apply and relate ITIL procedures in handling day to day tasks.

· To be able to provide innovative solutions and recommendations as needed.

· Support Disaster Recovery Test and Business Continuity activities

Competencies (Technical / Behavioral)

The candidate should demonstrate a combination of technical and functional skills together with excellent communication and interpersonal skills. He/she must have a genuine willingness to work in a role where the operation of availability- & time-critical systems is routine.

Successful candidate might be required to work in shift weekend rotation and occasionally work on public holidays.

The following knowledge and experience are required:

· A background in banking, and more specifically in Corporate Banking, and prior exposure to payments platform is a plus.

· Proven track record in maintenance & support of business critical applications while realizing operational efficiencies

· Good understanding of messaging infrastructure and the ability to analyze and monitor data flows

· Good understanding of change, incident & problem management methodologies

· Familiarity with approaches & procedures of Business Continuity/Disaster Recovery

· Good understanding of IT risk and security

· Strong team player

Skills

· Dynamic, Proactive and Teamwork oriented

· Self-starter and fast learner

· Good command of spoken and written English.

· Functional knowledge in UNIX, ORACLE DB, PL/SQL, COBOL, CICS & VSAM, Java & Tibco

· Functional knowledge in Microsoft Office suite (Excel, word, powerpoint, visio)

· Familiar with Windows platform

· Programming and Shell scripting

· Ability to develop support tools/scripts as required

· Practical knowledge of change, incident & problem management tools

· Practical knowledge of active monitoring and alerting tools

· Web / Application server technology

· Trouble shooting and problem solving

· Flexible attitude

· Ability to perform under pressure

· Strong analytical skills

· Education Level: Degree in Information Technology, Computer Science or Engineering

· Experience Level:minimum 5 years

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

To perform routine sampling and report the results according to the SOP’s.

Ad-hoc duties for office administration.

Responsibilities

1. for Laboratory Assistant

1. Perform routine/non routine Environmental monitoring for all required facilities, clean rooms and labs, inclusive of Particle monitoring (by Particle counter).

2. Perform water sampling as stipulated in the SOP’s

3. Documentation of test results in accordance with current Good Manufacturing Practices(cGMP)

2. For Office support

1. Liaise with the clients by providing support, information, recommending products

2. Making report, plan meeting and taking minutes of meeting

3. Act as point of contact for customer as well as vendors

4. Develop and carry out an efficient documentation and filing system

5. Be responsible for end to end order fulfilment process:

Create / Amend order / fulfilment / delivery until the completion of every order.

Requirements:

1. Bachelor in Science or Advanced Diploma/Diploma in Microbiology/Pharmaceutical Science/ Life science with 1 year relevant laboratory experience

2. Able to work independently

3. Good communication skills (oral & written)

4. Singaporean/ SPR only

5. Freshers welcome to apply, training will be provided