This is a 12 months contract assigned to our client

Work Location: Novena MRT

Salary Range : $2,800-$3,200

Working schedule:

Days: Monday to Friday

Time: 9.30am to 6.30pm

Job Description

1. Communications Development and Delivery

2. Analyze an organization and design its processes and systems, assessing the business model and its

integration with technology.

3. Assess current state, identify customer requirements, and define the future state and/or

business solution.

4. Research, gather and synthesize information.

5. Poly grads/Diploma holders only

6. Looking for candidates with 0-2 years experience in marketing/communication/events industry

CAT 1 Security Clearance is required.

1. Candidate must be 2nd generation Singaporean (both parents must be Singaporean)

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Corporate Actions Analyst to join their team
• This is a 6 months maternity cover

The Job

The APAC Asset Services department are responsible Corporate Actions events relating to Equity and Fixed Income products. Asset Services associate will have the exposure to deal with Traders, Stock Loan counterparties and Clients in his day to day for managing various tasks such as Corporate Actions notification, payment, election management, handling Client queries and breaks solution. Associate will be supporting the day to day control tasks within the teams as well.

Responsibilities:

• Processing of Corporate Action events in an accurate, timely and consistent manner, in accordance with departmental procedures and to the agreed service level
• Managing internal and external stakeholders on Corporate Action issues
• Adhering to documented procedures, control guidelines and compliance framework
• Attending to reconciliation breaks in accounts on a daily basis
• Ensuring that all queries are attended to and investigated promptly
• Supporting change by assisting in devising and implementing improved processes
• Participating in project initiatives and taking up ad hoc tasks as required
• Managing operational risk and control associated within the processes

The Talent

• Minimally 3-5 years of experience in Corporate Actions
• Strong knowledge of Corporate/Investment Banking within the Custody space is preferred
• Ability to work in a fast paced environment
• Ability to prioritise heavy workloads and work efficiently in dynamic environment to meet deadlines
• An independent and proactive worker with strong communication skills
• Driven and self-motivated individual
• Good organizational skills
• A flexible approach to work

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Corporate Actions Analyst
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Ecommerce Data Analyst Full-Time Intern

The e-Commerce Data Analyst intern is highly passionate about data analytics.

Loves to work with big data from various categories and is motivated to learn about digital data.

He/She is a great communicator and loves being a team-player.

Responsibilities:

Assisting The Data Analyst in

· Managing large volume of raw data by filtering, sorting, processing and ananalyzing

· Prepare and present compiled data into reporting format in accordance to client specification.

· Data discipline and ensuring accuracy.

· Manage campaigns performance and weekly competitor’s analysis reports.

Requirements

· Proficient in Excel (Vlookup, Pivots etc).

· Self-motivated, persistent, hardworking, team player and a committed individual.

· Effective communication (verbal and written); Good command of the English language.

· Passionate towards e-commerce data analytics and willingness to learn.

· Working more than 3 months (Long-term) can be a plus

We are looking for a Test Analyts on a 12-month contract basis. This is an extendable contract role based on your performance and business needs.

Roles and Responsibilities:

• In depth knowledge on testing for cards and payments
• Working experience on multiple projects in the payments area
• Creating Test Scenarios, Test Case Design, Test Execution, Logging and Retesting of defects and Failed test cases re-execution, regression testing and UAT support along with Post Go Live support
• Creation and co-ordination for requited Test data with different stakeholders
• Ensuring knowledge transition to the team

Expereince:

• Experience in Scheme Certifications , Scheme Compliance Testing. Hands-on experience in handling of Scheme Simulator (VTS, MAS, JCB OTS, UPI, Amex Simulator).
• Experience in Functional Testing for Cards & Payments products like Powercard / Vision Plus. Powercard experience will be an added advantage.
• Candidate should have sound knowledge on Acquiring and Issuing flow in Authorization, Clearing, Merchant & Cardholder settlements.
• Knowledge on Visa Edit Packages, MasterCard Clearing Optimizer is preferred
• Excellent problem solving and troubleshooting skill with sound knowledge on Unix and SQL
• Working knowledge with JIRA for Test Management and Defect Management
• Bachelors Degree

If you are interested in this position, please feel free to apply for this role.

Argyll Scott Consulting Pte Ltd

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Execute continuous service improvement plan, process improvement

· Ensures essential process / procedures are followed and contribute to defining standards.

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Key Requirements

Must have :-

· Minimum 4 years of experience working in Banking IT industry support. Experience in internet banking applications and mobile banking applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Solid understanding of ITIL methodology

Essential Technical Skill :-

· 3-4 years’ experience with Distributed Technologies - AIX, MQ, Java, RDBMS, connect-direct

· 2+ years’ experience supporting native iOS / Android applications in large Production environments

· Support maintenance of OpenShift, container native applications and microservice design patterns

· Two years of experience managing or supporting OpenShift or Kubernetes infrastructures

· Experience with additional container, virtualization, or cloud technologies like Red Hat OpenShift Container Platform, Kubernetes, Docker, VMware vSphere, Amazon Web Services (AWS), etc.

· Ability to manage the container platform ecosystem

· Assist in change review of container platform for new versions of OpenShift, Hotfixes, etc.

· Integrate multi-functional applications into container-based support services

· Participate in a highly collaborative team environment, contributing to all phases of the development lifecycle

· Troubleshoot software code issues and report findings

· Review and provide feedback on project technical documentation

· Assist in the troubleshooting of incidents, timely follow up with development team for fixes

· Assist with trouble tickets with the ability to create, update, and close tickets, and track items to resolution (Remedy,Confluence, JIRA)

· Hands-On experience in writing / debugging scripts, code, database queries

· Software Engineering & Change Management

· Solid understanding of resiliency and redundancy designs

· Interfaces and Messaging systems

Personal Skill :-

· Ability to work in a team environment

· Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority

· Excellent communication and interpersonal skills with the ability to communicate well at all levels

· Strong problem solving skills while being process orientated

· Self-motivating and delivery focused individual

· Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues

· Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner

Contract Duration: Immediate till end of October 2024

Job Description:

• Administers and processes payroll according to internal procedures.
• Ensures payments are calculated and paid accurately and timely; ensures proper calculation of taxes and deductions.
• Provides customer support to the sites including any off-cycle or replacement payments needed.
• Reviews the information prepared for general ledger entries and other accounting and financial reporting activities associated with payroll.
• Participates in the review and preparation of data necessary for the filing of payroll related tax returns and miscellaneous withholding forms.
• Completes year end process including year end adjustments, year end tax statements and review of year end tax filing information.
• Serves as an internal and external resource on payroll related inquiries.
• Participates in continuous improvement projects and initiatives; supports the development and maintenance of payroll process documentation.
• Ensures compliance with internal controls on payroll systems and compliance with tax and other payroll related legislation.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Our Background

Founded by Temasek & UST, Temus is a start-up on a mission to empower Singapore’s Smart Nation and enhance the lives of citizens.

Our services span from strategic advisory through to digital, data and AI delivery. We work across a wide variety of use cases from financial services, sustainability and environmental science to research, health and public sector. Our focus is on harnessing disruptive innovation to unlock economic and social value enabled by technology.

We are growing quickly, and we are recruiting strong and highly motivated people to join us on this mission.

Key Responsibilities:

• Collaborate with cross-functional teams to understand data requirements to build central data layers to enable data scientists and data analysts
• Develop dashboards on visualization tools on Tableau using best practices for user to draw business insights and meet their reporting needs
• Execute the tableau administrator duties which include:
  • Server setup and configurations by working with the infrastructure team
  • Setup the process for user access controls and permissions
  • Establish the deployment, maintenance and data backup strategy
• Build the basic metrics to measure tableau performance, adoption, etc.
• Analyse data sources and perform data profiling to identify data quality issues, data discrepancies, and data transformation requirements
• Move data from source to destination, build data workflows, data management, data governance, and maintaining solutions like cloud data warehouses and lakes
• Develop technical capability to track campaigns, notifications, promotions, referrals and attribution models
• Build data catalogues or data dictionaries to enable data discovery and enhance trust of data presented on dashboards or visualizations
• Stay updated with the latest data transformation and visualization tools, technologies, and industry best practices, and provide recommendations for process improvements

Requirements:

• Proven experience in designing, building and operationalizing data visualizations and related data solutions (with batch ETL or streaming data)
• Proven experience in server side setup and administrator activities on data visualization tools such as Tableau (preferred), Power BI or Qlik
• Experience working with AWS cloud data platforms (S3, RDS, Glue, Redshift, …)
• Good understanding of SQL data storage structures and storage/query optimization
• Knowledge of databases, data modelling, and data architecture concepts
• Proficient in at least one core language (e.g., Python, Java, Scala, etc.) and SQL
• Excellent analytical, problem-solving, and troubleshooting skills
• Strong communication, collaboration skills to work effectively with cross-functional teams
• Ability to work independently, manage multiple tasks, and meet deadlines
• Attention to detail and commitment to data accuracy and integrity

Temus is an equal opportunities employer. We welcome applications from all. We do not discriminate by race, religion, belief, ethnicity, origin, disability, age, citizenship, partnership status, sexual orientation, or gender identity.

We see the diversity of our team as a strategic advantage, and we work actively to maintain it.

By applying for this role, you have read and acknowledge the data privacy statement via this link - temus.com/job-applicant-data-protection/

We’re looking for a Customer Support Strategy and Reporting Lead to join our Customer Support team in either our Singapore office. Customer Support Strategy and Reporting Lead is someone who designs strategies, plans, and guides analytics for Wise Customer Support.

Your mission:

Your mission is to ensure that our operational organization structure is lean, scalable and optimized for the best customer outcomes and you will also identify new operations opportunities. Your scope includes introducing risk management strategies and analyzing the current strategy and strategic plans. You will also run operations diagnostic and hypothesis checks for the respective plans. We expect you to develop business scenarios and innovative ideas.

Here’s how you’ll be contributing to the team:

• You are an owner and a driver of Customer Support Strategy and Planning working towards assigned goals, vision and mission of the team;
• Provide strategic insights and tactical leadership to Customer Support teams;
• Align and propose KPIs and Target Guidance for Customer Support teams;
• Develop strategic plans for optimized cost, quality or speed of Wise Customer Support;
• Design Wise Customer Support change roadmap;
• Design Customer Support unit operational organization structure to ensure it is lean, scalable and and optimized for best customer outcomes;
• Identify new operations opportunities;
• Analyze the current strategy and strategic plans to ensure its efficiency;
• Run operations diagnostic and hypothesis checks;
• Create business unit development scenarios and innovative ideas.

A bit more about the role:

• You're responsible for planning delivery efficiency, target attainment, Customer Support global cost per contact and Customer Support Global Resolution rate;
• You support Customer Support Reporting and embedded Customer Support Analytics teams engagement and motivation;
• You ensure the Customer Support Reporting and embedded Customer Support Analytics teams are equipped with all the necessary tools, trainings and support to perform their daily functions;
• You staff and hire for assigned team and communicate job expectations during hiring process;
• You provide effective feedback via regular 1-1s, biyearly GrowWise and propose compensation changes for Customer Support Strategy and Reporting team;
• You support Customer Support Reporting team with actionable goals that enable their growth in Wise;
• You ensure the collaboration between the various stakeholders such as Workforce Management, Service Delivery, Product and Vendor Management teams;
• You represent the Customer Support Strategy and Implementation (CSSI) team in relevant meetings and planning sessions for launching, assessing, and managing CS OPS plans and strategies;
• You align all parties that affect the success of the CSSI plans and strategies;
• You'll be responsible for the team budget in the assigned team;
• You'll be accountable for full regulatory compliance and legal requirements of delivered projects and products.

A bit about you:

• You’re placed in Singapore or willing to relocate there;
• You have at least 3 years of experience in Operations;
• You have at least 2 years of experience in analytics in Operations;
• You have good verbal & written English, your communicational skills are excellent;
• You feel comfortable working with data;
• You have strong strategic planning, decision making, problem solving and critical thinking skills;
• You're a team player, have emotional intelligence skills and know how to manage expectations;
• You're great at stress management, able to delegate and negotiate where necessary;
• You are deadline-oriented and have great time management skills;
• You're knowledgeable about agent targets and CS KPIs;
• You are comfortable reviewing escalated calls/emails/chats;
• You know how to conduct regular performance reviews and interviews;
• You have a experience in vendor operations;
• You know your way around the following tools: Excel/G Suite, Confluence, Calabrio, Looker/Superset, Figma, Twilio Voice, Twilio Chats, Zendesk.

PS! If you're interested in the position, please apply by submitting your CV and cover letter in English.

Please note that applications without a cover letter won't be considered.

The Company

This is an excellent opportunity to join a high-profile and reputable industry leader within the marine industry. Due to evolving business needs, we are currently recruiting for a Senior Analyst to support the team in raising debt financing, evaluating tenders and investments as well as managing loan portfolios.

The Role

Reporting to the Senior Manager and working in an established team, you will be responsible for arranging debt funding to finance capital expenditure and working capital requirements involving financial modeling, financial structuring & analysis, reviewing and negotiating financing documents. You will support the development, acquisition and tender process for vessels and renewable projects which includes counterparty and project analysis, contract review & negotiation, bankability studies, JV negotiation, and execution support. The key areas include managing existing loan portfolios, interest rate risk and other financial risks of each project, reviewing counterparty credit risk and arrange credit support instruments including letter of credit. You will also assist in forecasting and monitoring medium to long-term funding requirements of the group, subsidiaries and joint ventures. Last but not least to actively be involved in continuous process improvement.

Your Profile

To qualify for this role, you must have a Degree in Accountancy or Finance with minimum 4 years of relevant experience in loan management. It is essential to have prior experience in financial modelling and proficiency in Word, Excel and PowerPoint. We are looking for a detail-oriented and analytical treasury professional with excellent interpersonal skills.

Apply Today

Please send your resume, in WORD format only and quote reference number GC12777732, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Chia Lan Xian Gina EA Registration no.: R1109282

My client, an Asian bank is looking to grow their IT Business Analyst team. This team will focus on delivering wealth management, private banking projects within the APAC branches. This is a full time position

Role

As an IT Business Analyst, you will work with business and IT stakeholders to define and set up the IT landscape for Wholesale Banking, Private Wealth Banking, and other products and services in the Asia Pacific region. You will also support the implementation of regional technology programs, establish and implement project management practices, and participate in key regional meetings.

Key Responsibilities

• Support the set-up of IT workstreams for Wholesale Banking, Private Wealth Banking, and other products and services
• Help create technology roadmaps to meet program objectives
• Support feasibility studies, cost-benefit analysis, and stakeholder consensus-building
• Work with stakeholders to define business and system requirements, scope, schedule, resources, budget, implementation plan, and quality assurance processes
• Review application architecture and infrastructure designs
• Explore technical solutions to achieve business objectives and requirements
• Support the implementation of regional technology programs, focusing on standardization opportunities
• Establish and implement project management practices, templates, policies, and tools
• Participate in key regional meetings and provide updates and alignment
• Support program risk assessment and tracking

Qualifications

• Bachelor's degree in Computer Science or Information Technology
• 5-7 years of work experience in a bank, preferably in Corporate Banking, Private Wealth, or Capital Markets
• Knowledge of banking domain, including Wholesale Banking, Private Wealth Banking, Loan, Deposits, Treasury, and Securities Custody & Execution
• Familiarity with regulatory compliance requirements for the banking industry in the Asia Pacific region
• Ability to deliver technology solutions, design solutions, and manage projects within a project governance framework
• Experience in program feasibility studies, cost-benefit analysis, and stakeholder consensus-building
• Excellent communication, presentation, and interpersonal skills
• Experience supporting IT programs in the financial services domain with budgets above USD3 million

APPLY NOW! Interviews are ongoing! Email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Core Responsibilities

• Follow up on behalf of MD for new customers enquiries & follow through on order confirmation
• Communicating with customers, making outbound calls to potential customers, and following up on leads as provided by MD
• Handle potential customers' enquiries and gather feedbacks/comments on product samples and direct to relevant departments
• Generate sales report & quotations
• Co-ordinate and handle admin for specific export shipments
• Any other ad-hoc task as assigned by the MD

Profile:

• Be proficient in both spoken and written English, can speak Mandarin & Bahasa
• High EQ & Customer orientated
• Diligent, good perseverance and follow-up skills
• Highly motivated & energetic
• Ability to manage multiple tasks/ projects simultaneously
• Have strong interpersonal, communications, negotiation skills
• Trustworthy, maintain confidentiality and handle sensitive information with utmost discretion and professionalism.

Other info

• Minimum poly diploma, Food Science or related
• Previous experience in a similar role would be preferred
• Salary: SGD 3,000 to SGD 3,500 depending on experience & suitability
• Daily lunch catered and paid by company
• Company bus from Tampines East MRT to company provided in the morning to work
• Office location in East, prefer candidates living in the East (Pasir Ris/ Loyang/Changi)
• Working hours: Mon to Fri (9am to 6.15pm) and once a month Sat (9am to 12pm)

Responsibilities

1. Involved in full spectrum on bi-monthly payroll process for staff strength of 500 headcount by using Timesoft payroll software via bank GIRO transfer.
2. Ensure all monthly or ad-hoc payments and deductions are correctly updated into the payroll system.
3. Submit NS make-up claims, handle annual IRAS Auto-Inclusion Scheme exercise, preparation & submission of income tax clearance (IR21) for foreign employees leaving company, monthly CPF submission, other government leave claims such as Childcare/Maternity/Paternity and course funds from e2i.
4. Process manual payroll computation for monthly intern/new hire/resigned staffs.
5. Prepare payroll GL report for mid & end closing for management’s review/approval.
6. Process reimbursement claim for staffs’ expense (Such as: Petty cash, Medical/dental, cab claim per diem and other expenses)
7. Handle payroll audit and liaison with internal and external auditors.
8. Maintain knowledge of and complies with all payroll policies and procedures
9. Co-ordination with HR on staff issues and enquiries on payroll related matters.
10. Monitor payroll deadlines and ensure timely delivery.
11. Support other HR related matter from time to time and other ad-hoc duties as assigned.

Requirements

1. At least 4 years of relevant experience with a degree or its equivalent.
2. Highly meticulous with an eye for details.
3. Good interpersonal and communication skills
4. Cooperate and work harmoniously with other departments

Morgan McKinley is Your Gateway to Career Success.

Embark on a rewarding career journey as an #AssetServicesOfficer for our client, who is the leading financial services company across the globe.

This role will be under a regional team that oversees Corporate Actions events related to Equity and Fixed Income products. As an Asset Services Officer, you'll engage with stakeholders, traders, stock loan counterparts, and clients to manage tasks such as Corporate Actions Election management and query resolution.

About the Client:

• Presence in 19 cities across 12 markets in the Asia Pacific region.
• Focus on connecting Asia to the world and vice versa, leveraging global expertise.
• Regional footprint spanning 12 currencies, over a dozen languages, and five time zones.
• Positioned among the leading financial services companies in the region.

Role & Responsibilities

• Accurate and timely processing of Corporate Action events in line with departmental procedures.
• Management of internal and external stakeholders on Corporate Action issues.
• Adherence to documented procedures, control guidelines, and compliance frameworks.
• Resolution of reconciliation breaks in accounts daily.
• Prompt investigation and resolution of queries
• Active participation in change initiatives and project tasks.

Who we are looking for:

• Bachelor’s Degree in Banking and Finance, Economics or equivalent
• At least 3 years of relevant experience in transaction operations and client services
• Prior experience in the Financial Industry, with a preference for Corporate Actions knowledge.
• Thrives in a fast-paced environment, excelling at prioritizing heavy workloads to meet deadlines.
• Organized and flexible, adapting efficiently to dynamic work environments.
• Brings innovative thoughts and ideas to teams, fostering a culture of continuous improvement.
• Excels in collaborating with diverse viewpoints to find optimal solutions.
• Experience in connecting with a varied client base to understand future business needs.
• Committed to challenging the status quo and promoting positive change.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Job Description

• Industry Type: Ship
• Mon to Fri , 9:00a.m. - 5:30p.m.
• Permanent Role & comprehensive benefits
• Working Location: Bukit Batok

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Attend to customer enquiries and follow up enquiry

· Follow up shipment movement with overseas agents and update customers closely

· Prepare full set of shipping documents

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements:

• Candidate must possess at least Diploma in any field.
• At least 1 Years in relevant experience
• Good team player with the ability to work independently
• Knowledge in Microsoft applications (Word, Excel and powerpoint)
• Preferably Junior Executive specialized in Customer Service or equivalent.

The incumbent is responsible to provide technical leadership for the Technical Support team in supporting and managing technical escalations and new product introduction (NPI), stabilisations and knowledge transfer of Advantest Automated Test Equipment, Device Handling, Device Interface and Test Cell solution products in South East Asia region.

Job Responsibilities

• Lead and develop a regional team of technical support engineers to deliver an outstanding support experience through our local field service teams towards our regional customer base for all Advantest’s Automated Test Equipment (ATE), Device Handling, Device Interface and Test Cell products.
• Responsible for defining support strategies for the introduction of new products into our region to ensure highest service levels, risk mitigation and contingency plans.
• Collaborates closely with our Global Escalation team as well as Business Unit R&D to quickly provide sustainable solution to urgent customer escalations.
• Liaise and collaborate with global support teams, local field support and regional account teams.
• Ensure the Technical Support team provide the technical leadership product knowledge/solution transfer and feedback, responsible for knowledge retention.
• Maintain metrics and analyse data to assess process performance and implement improvements.

Job Requirement

• Minimum Bachelor degree in engineering in either Electronics, Mechanical or Software is preferred.
• Proven experience as a support/service manager in technical support or support delivery.
• Demonstrable a strong ability to lead as an experienced people manager with good employee engagement to achieve successful outcome for support activities and projects.
• Excellent analytical, problem solving and organizational skills.
• Solid communication skills at spanning the regional organisation as well as global.
• Winner attitude and mentality with outstanding customer and result focus.
• Occasional travel is required.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Our client, one of world’s largest financial services institutions is looking for:

Production Support

Responsibilities:

• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Work with onsite and offshore teams across multiple technologies/applications
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
• Incident and Problem management
• Continuous improvement of the system, eq. job automation, performance tuning, issue sharing
• Good to have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work
• Provide root cause analysis techniques to determine cause and resolve complex system issues

Requirements:

• Read, understand and record issues for tracking or investigation purpose based on current system and new enhancements /features. Source : Helpdesk mailbox and chat query
• Raise tickets and follow up till closure of tickets with resolution in Bank internal system
• Participating in training of enhancement
• Proactive individual with pleasant personality

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Production Support”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Case Manager – Job Retention Support

Ingeus, in partnership with yellow Ribbon Singapore, will be delivering the Job Retention Support contract supporting ex-offenders reintegrate into the workforce. Case Managers will provide guidance and assistance to in work clients addressing their work and life challenges enabling them to remain and thrive at work. Case Managers serve as a single point of contact working closely with employers and clients to resolve their work, financial and other social issues by providing career coaching and motivation support.

Key Responsibilities

• Support Client through 6-9 months of employment via monthly calls or visits to ensure sustained employment.
• Manage client’s expectations of the programme including responsibilities of both parties, data protection and programme requirements.
• Work closely with Yellow Ribbon staff to transfer client to Ingeus and provide appropriate support to the client.
• Update all systems with case notes and actions as required to maintain robust records
• For clients who have fallen out of work to provide employment assistance including CV tailoring, interview preparation, exploration of alternative career options according to client’s needs.
• Identify barriers to employment, job goals and various training needs to support clients back into employment.
• Motivate, encourage and empower Client throughout their job search journey
• Assist Client by troubleshooting and resolving any issues that may affect sustained employment.

Job Requirements

• Minimum Diploma / Degree qualification
• Fluent in English with proficiency in Malay/ Tamil/ Mandarin/Chinese Dialects (Hokkien, Cantonese, Teochew, etc)
• Proficient in the use of Microsoft Office applications (Excel/Word) and the ability to pick up new systems / software
• At least 2 years experience in a case management environment
• Evidence of setting and achieving targets across a broad range of KPIs
• Exceptional communication and collaboration skills, with the ability to adapt to a wide range of communication and learning styles
• Strong interpersonal skills – specifically around building rapport, listening, and influencing skills to build and maintain effective relationships.
• Able to manage own time and the time allotted to clients effectively.
• Positive attitude, willingness to learn and develop professionally.
• Maintain appropriate professional boundaries and confidentiality

Senior Data Analyst

Responsibilities:

• Work across all aspects of data from engineering to building sophisticated visualisations, machine learning models and experiments
• Analyze and interpret large (PB-scale) volumes of transactional, operational and customer data using proprietary and open-source data tools, platforms and analytical tool kits
• Translate complex findings into simple visualisations and recommendations for execution by operational teams and executives
• Be part of a fast-paced industry and organisation where time to market is critical

Requirements:

• Degree in a quantitative discipline, such as Mathematics/Statistics, Actuarial Sciences, Computer Science, Engineering, or Life Sciences
• 3-5 years of full-time work experience in an Analytics or Data Science role
• A self-driven team player with the ability to quickly learn and apply new tools and techniques such as proprietary analytical software, data models and programming languages
• A natural curiosity to identify, investigate and explain trends and patterns in data and an ability to analyse and break down complex concepts and technical findings into clear and simple language for communication

Interested applicants please submit your resume to [email protected]

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a Sales Support Officer to be part of their Sales Support Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Support Officer:

• Order processing / Invoicing / Credit Note / Purchase Request
• Support, maintain and filing of documentations

Requirements:

• Relevant experience with administrative duties
• Knowledge with SAP System

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job purpose

Handle on-going risk management duties which includes daily risk operation as well as project-oriented tasks.

Responsibilities:

• Tracking Risk of different business segments.
• Analyse margin accounts and margin calls. Approving cash/asset movement after validation.
• Keeping tab of risk exposure of customer portfolios.
• Review assigned risk limits and evaluate limit increase requests.
• Perform daily Risk Management tasks, ensuring internal policies and procedures are adhered to.
• Understand how the Firm’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Working on ad-hoc projects.

Required Skills and Experience

• Bachelor’s Degree and 3-5 years of financial analysis/accounting and/or risk analysis in commodity and financial markets experience
• Understand commodities futures and options, including market infrastructure and understanding of operational matters
• Perform under pressure in a dynamic environment, with the ability to handle numerous tasks simultaneously, and prioritise.
• Strong organisational, analytical, and problem-solving skills.
• A team player with an ability to work independently.
• Strong communications skills, both written and verbal
• Proficient in all Microsoft Office products, especially Excel

Department Head: Deputy Head of Risk - Asia

• Diploma in Information Technology or Computer Science or any computer-related subject.
• At least 1 year of relevant experience.
• Good knowledge in PC hardware, LAN and Windows OS.
• Resourceful and able to resolve problems independently using online and offline resources.
• Well organized, proactive and self-directed.
• Able to perform with minimal supervision and a team player.
• Shift duty and weekend support are required when needed.
• Good communication and Interpersonal Skills.

Morning shift duty Once per week, ( 6 am to 2 pm).

Weekend support for system upgrade / cutover is about once every 2 months.