Our Client is an established local bank, they are looking for a Business Analyst to join them.

1. Leverage on data analytics knowledge & experience to facilitate to uncover the data breaks.

2. Go through daily reconciliation report or schedule query via database to identify anomalies and discrepancies, find out root cause and implement corrective measures.

3. Oversee and responsible for ensuring data quality and fitness for purpose of data assets.

4. Able to articulate clearly the problem statement observed after investigation of the data breaks.

5. Monitor & engage in the ongoing and detailed evaluation & trending of data quality.

6. Ensuring data integrity, assess and improve data quality, oversee data from cradle to grave and remediate data quality issue.

7. Collate, manage, rationalise, associated with technology team to support in impact assessment, fix data quality issue, UAT and support implementation and live verification.

8. Actively partnering with the technology team in the solution's process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

9. Experience in banking reconciliation is a plus

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Duties and Responsibilities:

• Act as System Admin for assigned Principals
• Work closely with local IT to ensure smooth system uploads and reporting
• Schedule system reports to relevant stakeholders – COMZ Division and/or Principals
• Sales mapping by customer by Rep for uploading into the different systems
• Weekly and monthly sales overview reports to COMZ management (GM, Biz Unit Managers)
• Monthly sales reports to Finance for billing purposes
• Prepare monthly sales reports per Principal in excel pivot for COMZ managers to use for their monthly sales performance report to Principals
• Prepare monthly sales forecast templates for COMZ managers to input.
• Preparation of monthly Salesmen’s commission and quarterly Manager’s commission for COMZ Management’s review and approval
• Handle customers’ sales queries and/or redirect them to respective Sales Team
• Maintaining A&P tracking reports for HPH & Simple
• Management of access control to all confidential documents and drives upon approval by GM.
• Maintenance of filing systems for Division’s key documents (Price/Bonus Maintenance forms, Request for Return Notes, sample chits etc)
• Follow up with Principals on outstanding price and trade returns documents
• Sorting incoming faxes and forward to relevant parties
• Work with Central Admin/HR in prompt replenishment of stationery/beverages for the Division
• Prepare the necessary for monthly Division meetings – meeting room booking and arrangement, refreshments
• Secretarial support to COMZ management team in arranging travel bookings, meeting and appointments.
• Compliance with ISO procedures, quality systems and COC
• Others duties as assigned by management

Requirements:

• Diploma in any field
• Minimum 3 years of secretarial experience in a sales environment
• Responsible, Adaptable, Meticulous and sense of urgency
• Able to have good communication skills and initiating actions
• High management of work and stress
• Building customer loyalty and contribution to team success

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

The Opportunity

• Helping my banking client look for a Business Analyst to join the team
• 12 months contract

The Job

• Collate and manage all the details regarding the application for the assigned business vertical
  – information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

The Talent

Skills preferred:

• 1-2 years of MS Excel skills
• 2-4 years of JIRA Skills
• 1-2 years of MS Visio

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• We regret to inform that only shortlisted candidates will be contacted

NTU is leveraging learning analytics to improve teaching and learning as part of our Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions. In addition, he or she is expected to have some technical competency in SQL, python and/or SharePoint, and to support the administration of key system Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university
• Engage students and support faculty champions to increase acceptance and adoption of learning analytics
• Communicate with end-users and analyse their business needs
• Manage and maintain the department website

Data management

• Support the data engineer in handling data request
• Manage the data science machine learning platform
• Work with director and data engineer to look into methods to ensure data and AI governance.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields
• At least two years of experience as a business analyst or experiences working on data related project
• Prior experience working in a university setting is highly preferred
• Proficient in statistics,
• Some knowledge of machine learning approaches and AI approaches including discriminative and generative
• Some idea of the various data governance framework issued by PDPA
• Strong communication and networking skills
• Strong ability in translating user needs into a data science problem
• Good understanding of data science or analytics and governance
• Good technical skills such as python programming, system administration
• Experiences in developing dashboards and other visualization tools such as Qliksense and Power BI would be ideal

Our client is an established foreign bank.

Job Duties:

• Develop investment thesis using primary and third-party research
• Creating, updating and maintaining company models, company valuation, and industry databases
• Performing regular tasks promptly and providing regular reports to the analyst including analysis of periodically released industry statistics, sector news, etc.
• Assist in research, analytical review on performance and perform financial modelling
• Work with the deal teams on portfolio company management, such as implementation of strategic plans, acquisition opportunities, budgeting / forecasting, and other board level initiatives

Job Requirements:

• Degree in Finance/Accounting/Economics or related field
• Minimum 3 years of statitics/financial modeling/accounting experience
• Candidate must also possess effective interpersonal and oral / written communications skills.
• Proficiency in Microsoft Excel and PowerPoint required

Interested applicants please send your resume in MS Words format to [email protected] and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Our Client is an established local bank, they are looking for a Business

Analyst to join them.

A) Data Analytics:

1. Participate in data projects for Investment Advisory and Products team

2. Gather requirements, collaborate with stakeholders on user journeys, perform data validation, ensure data integrity

3. Using data-driven approach to drive insights and support MIS and sales management strategy

4. Perform regular and ad-hoc data analysis on Advisory Sales and Products attributes, depending on business needs and strategy

B) Business reviews and MIS:

1. Assist in preparation of regular updates and presentation materials for MIS and ad-hoc reporting purposes.

C) Drive productivity:

1. Improve strategy team’s productivity through workflow/process enhancements

2. Drive digital adoption by automating existing data extraction/maintenance tasks and processes.

Requirements:

• 2-5 years relevant working experience

• Proficiency in SQL, Tableau, MS Excel is a must

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Make an Impact by:

Key Industry Research Analyst firm’s liaison & management:

• Single point of contact and interface for strategic key industry research firms, namely, IDC, Gartner, Frost & Sullivan & others research publications, for industry insights, leadership positioning and awards.
• Proactive engagement and leadership positioning for Singtel Group Enterprise in key market research and reports conducted by these named research firms.
• Triangulate product houses, sales and marketing with the industry research firms in deliver industry awards and positioning, for thought leadership and sales enablement.

Market & Audience Research:

• Partner with stakeholders in research projects for sales enablement, customer and marketing insights.
• Partner research firm on Digital & social campaigns / Case Studies.
• Market research and intelligence capability.

Lead and deliver Marketing Services deliverables for the EMI on reporting and financials. Track and ensure monthly / quarterly budgeting to plan. Annual planning and budgeting.

• Planning cadence and operational tracking
• Analysis and finance interlock
• Budget system/platform management

Special project squads to work on data analysis, insights, and automation through MarTech/AI/NLP etc.

Skills for Success:

• BA/BS or equivalent working experience in Tech industry, business analyst related.
• Minimum 5 to 8 years of related research experience in the ICT industry.
• Regional/Global experience in a matrix organization.
• Data analysis and dashboard analysis experience.
• Experience in Excel, Power BI, Power App, Automation tools and Salesforce.

Rewards that Go Beyond

• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Our client is from Travel industry. They are looking for a IT Business Analyst to assist their team for the next phase of their business. They are located in East.

Duties:

• Analyze user requirements and draft detailed functional specifications.
• Serve as the bridge between business users and technical teams.
• Collaborate with IT teams to ensure timely project delivery.
• Develop comprehensive test strategies and support testing phases.
• Facilitate effective communication among stakeholders.
• Mentor junior analysts and provide training to business users.
• Mitigate business and regulatory compliance risks.
• Stay updated on industry trends related to compliance and technology.
• Proactively address potential concerns and share risk management practices.

Requirements:

• Min Diploma in IT or any relevant field.
• Min 2 years of relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a locally based company with customers and products mainly in the Healthcare and Hospitality industry. Our focus had always been geared towards the creating of solutions through innovative use of technology. We are therefore recruiting candidates in our expansion.

Job Description

The primary responsibility of the Application Support Specialist will be to provide functional and technical support for the company’s products, directly to our customer base. This is a full-time position based in Singapore; this is a technical role, supporting mainly Windows and Linux based client applications.

The successful individual will be able to find solutions to complex problems whilst holding to the highest level with regards to quality and technical expertise. Working as part of a global support team, the ability to build productive working relationships with customers and colleagues will make you successful in this role.

· Respond promptly to support requests and inquiries from clients.

· Actively monitor and respond to alerts to company’s systems and infrastructure supported

· Support customers and resolve issues related to inhouse developed applications such as Digital Signages, Facility Booking systems, Interactive kiosks, Smart Room Automation, electronic Meal Ordering systems.

· Work directly with new customers to coordinate the deployment and configuration of the company’s products.

· Manage distribution and installation of software enhancements and upgrades.

· Work with our infrastructure team to test and complete various server and network upgrade projects.

· IT related Configuring and troubleshooting

Job Requirements

The successful candidate will have a formal technology certification or several years practical working experience in IT support. You will be able to manage and prioritise, at times, a high number of requests and will have demonstrated the ability to maintain high levels of productivity with minimal supervision.

· Respond promptly to client needs and solicit feedback to improve service,

· Take pride in resolving customer issues – using strong analytical skills to correctly identify the root cause, working on or actively contributing to the resolution and ensuring its successful rollout

· Perform well and be comfortable in high-pressure or time critical situations, whilst always maintaining a high level of accuracy and attention to detail

· Be willing to assume responsibility and make timely decisions, including to escalate when appropriate

· Have effective verbal and written communication skills

· Have experience supporting Linux based server applications, using Linux command line tools such as grep, sed and awk

· Be able to perform basic network troubleshooting and configuration tasks using tools such as telnet, ssh, tcpdump and ncat

Desirable

· Knowledge of or experience with message middleware packages

· Experience with or knowledge of cloud-based technologies such as AWS, Azure

· Knowledge of relational database systems and knowledge of SQL queries

Job Highlights

Flexible and self-organised working environment

Make real-life impact and contribution through innovations

Continuous training for all employees

Interested candidates are invited to submit their resumes and expected salary. (In keeping with PDPC’s guidelines, please do not include NRIC No in your resume. We reserve the right not to process any applications that do not adhere to these guidelines.)

We regret that only shortlisted candidates will be notified.

Customer Support Specialist, Contract Logistic

Working Days: 5 days Monday – Friday

Working Hours: | 9am – 6pm

Location: Pioneer Sector [Near Gul Circle MRT]

Salary: $2,600 – $3,000 + $200 Transport Allowance

Job Description:

Warehouse operation management

• To manage inbound and outbound cargos and operation activities.
• To be responsible for maintaining acceptable and accurate inventory levels.
• To communicate and coordinate with warehouse operation team according to customer requirements.
• Handle Transportation arrangement and co-ordinations.

Team management

• Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
• Work on monthly billing report for transportation and warehouse customers and do system invoicing.
• Communication with customer to receive orders and enhance customer satisfaction.
• Willing to take challenges and work offsite for different projects in the future.

Quality control and continuous improvement

• To assist with warehouse team leader/Manager for quality control and continuous improvement.
• To propose to warehouse team leader on continuous improvement schemes.
• To conduct the cost saving within the team.
• Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
• Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.

Job Requirements:

• Diploma in Logistic Management / Supply Chain / Business Management.
• Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

5 days
9am - 6pm
Kallang
$2500-$3200

Responsibilities:

• Able to handle order processing, quotations generation and monitoring of delivery shipment

Requirements:

• Minimum ‘O’ Levels with 1 year relevant experience

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

Role: Business Compliance Analyst - CDD

Duration: 6 months renewable

Location: Central, Singapore

Responsibilities :

• Conduct name screening, enhanced customer due diligence reviews on bank’s customer base; corporate case reviews;
• Follow-up closely with internal unit(s) for relevant information or documents for review(s) performed;
• Provide findings/recommendation for Management’s decision making for each case review;
• Perform ad-hoc administrative duties.

Requirements:

• Degree in Accounting/Banking/Finance or related discipline with at least 2 years of experience in conducting CDD for institutional clients;
• Good analytical, interpersonal, verbal and written communication skills;
• Proficient in MS office applications / Public Domain searches ;
• Proactive, team-oriented and has a positive attitude with the ability to organize, prioritize and multi task functions within tight timeline.

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Deliver both pre and post-technical assistance to customers regarding their vision needs.
• Offer comprehensive technical support to address customer inquiries and concerns.
• Conduct on-site services to ensure optimal customer satisfaction.
• Assess and qualify new products for effective integration and performance.

Requirements
• Profound grasp of camera, lens, and optical systems.
• At least 3 years of hands-on experience in machine vision applications.
• Willingness and ability to travel on short notice.
• Diploma or Degree in Electrical or Optics Engineering.
• Prior experience in AOI (Automated Optical Inspection) is highly valued.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Roles & Responsibilities

You will have the opportunity to join our IT project team, where we have several in-house projects running on OutSystems and building them from ground up. This will also allow you to work alongside with our internal IT project teams and OutSystem vendor teams on challenging and interesting projects that we are collaborating on. You'll work closely with various business users, translating business requirements into technical solutions.

• Work closely with project, vendor and users’ teams, interacting with technical and non-technical members to translate business requirements into technical solutions mainly on the microservices.
• Address and solve architectural challenges, implementing scalable, high-performance, and robust solutions for the new applications.
• Sharing knowledge and best practices.
• Ensure effective interoperability between modules or external systems, providing an integrated user experience.
• Translating complex business requirements into technical solutions, ensuring that applications accurately and effectively meet customer needs.
• Act as a “devil advocate” to validate against the OutSystems vendor on their delivery of OutSystems portions, where their designs are effective and right.
• Assist in troubleshooting on the OutSystems issues, bug fixing and optimizing the performance of the applications. Additionally, implement strategies and techniques to improve operational efficiency of the applications.
• Challenging feature requirements if you think they add no value
• Participating and contributing to other company-wide initiatives

Requirements

• At least 6 years of proven working experience as Systems Analyst
• At least 3 years of proven work experience with the OutSystems platform
• Knowledge of SQL/PostgreSQL and experience in Data Modeling is a plus
• Hands on knowledge in C# for API(microservice), JAVA, PHP and JSON are a need
• Knowledge of Process Maker software is an added advantage
• Bachelor’s degree in Computer Engineering or Computer Science
• High sense of responsibility and rigor in the execution of tasks
• Experience in Agile environments
• A focus on the result (and not on the task)
• Ability to work both collaboratively but also on your own
• Excellent verbal in English and Mandarin and written communication skills in English
• A keen commitment to your team
• The courage to question the status quo in a constructive and empathic way
• An unshakable desire to keep on learning, and the willingness to share what you already know

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

Job Description

• Perform LAN/WAN Network management.
• Day to day IT support duties via remote or on-site support.
• Provide IT support to the Security and Surveillance Project Team on IT related domain.
• Troubleshooting of Network problems.
• Manage and Maintain Windows Server and QNAP.
• Provide support to IT Project
• Install, setup and monitor company office network infrastructure, eg. LAN, WAN, DHCP, DNS and etc.
• Liaise with IT procurement team to sourcing the make / model of the hardware or software.
• Indetify risk of existing systems and bring across to the Team for internal discussion.
• Responsible for IT support for IT issues which needs hands on support such as hardware problem diagnostics, PC/software installation, configuration, maintenance of operating systems, etc.

Job Requirement

• Diploma in any IT related
• At least 2 years of working experience
• Experience in troubleshooting of network issues.
• Basic computer hardware and software troubleshooting.
• Knowledge of Router setup and configuration (e.g. Ip address configure, DHCP, WiFi, and etc.)
• Knowledge of NAS Setup, configuration, maintenance (Qnap, Synology, and etc)
• Copier machine setup, configure, troubleshooting (Install print driver, Scanning configure, Fax, and etc.)

Key Requirements

• A bachelor's in accounting, business management, finance, or similar.

• At least 15 years of experience as Business analyst with expertise in Cards and Payment domain.

• Thorough knowledge of the area of specialization – Cards and Payments

• Ability to understand the bigger picture

• Working knowledge of data and process modelling

• Elicitation and comprehension skills

• Ability to translate high-level requirements into detailed documentation within the organisation’s context.

• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.

• Ability to envision and design end to end business processes keeping an eye on the details.

• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.

• Ability to communicate and clarify requirements with developers.

• Ability to identify and clearly document dependencies.

• Excellent functional / documentation skills.

• Ability to multi-task and perform well under pressure

Key Responsibilities

• Be an authority in the area of specialization - Cards and Payments

• Fulfil the role of a subject matter expert in requirement elicitation

• Document requirements, create functional specifications and prepare flowcharts

• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in the Bank to get detailed requirements, and ensure that they are met through proposed solution.

• Analyze and decompose complex requirements ensuring that they follow the Bank’s prescribed format

• Ability to analyze the Bank’s existing systems and highlight areas of improvement

• Enhance opportunities by identifying new software/service to be developed

• Oversee the development of the product as per the specifications

• Validate the functionality of the end product according to the requirement specifications

• Consult Solution Architect or System Analyst for technical requirements.

• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.

• Assist on operational impact and ensure affected areas embed in operational readiness plan

Key Roles & Responsibilities

• Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices – Windows and Apple Platforms
• Escalate and work with second or third level support/third party vendor on resolution of problem when necessary
• Support remotely, if necessary
• Maintain hardware inventory at assigned locations
• Provision new users with hardware, software and account setup
• Provide with both remote and onsite support for multiple locations, if required
• Troubleshoot and resolve a variety of technical problems
• Assist with network connectivity issues
• Provide great communication and customer service to company employees in person and through phone calls and emails
• Work on assigned tasks and projects including hardware and software rollouts
• Work with hardware / software vendors, whenever required
• Provide training when needed help to facilitate users requests and in the implementation of company project
• Provide VPN support including end-user setup and problem
• Work closely with other support teams (client support team, application support team, server support team)
• Develop and document IT operational processes whenever required
• Active Directory (User/ID creation, delete, reset, update, distribution, list/security and accesses), if required
• Assist on AV setup in meeting rooms for conference calls and meetings
• Provide regular checks and maintenance on system health of the meeting rooms
• Provide back-end support for live event broadcast
• Support ad-hoc IT project deployments
• Attend meetings to update current projects
• Attend trainings provided by the company
• Perform procurement/RMA duties as and when required and liaise with vendors, keep track of orders and update users or IT team on delivery status
• IT Asset Management

Key Qualifications & Skills

• Minimum Diploma in Information Technology or equivalent in relevant discipline
• Minimum 2 years of experience in PC, hardware, software support & IT security preferably
• Ability to perform PC hardware and software trouble-shooting with experience in the use of diagnostic programs and tools
• Preferably with MS Office 365 hands-on experience of minimum 1 year
• Level 1 & 2 Support

Key Requirements

• Analytical, competent, able to work independently and self-motivated and with good-problem solving skills
• Helpful and able to communicate effectively with fellow colleagues and customers
• Fluent in English and writing
• Currently residing in Singapore
• Able to start work immediately or within short notice

Interested candidates are invited to apply online.

We regret to inform that only shortlisted candidates will be notified. Thank you.

• Responsibilities:• Provide Level 2 Support for Treasury and Market’s eFX Application
  • Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
  • Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
  • Follow escalation procedures during outages
  • Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
  • Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
  • Ensure all new deployments have correct documentation and training
  • Ensure accurate and timely incident and problem logging
  • Track incidents and provide regular updates to users on request status and progress
  • Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement
  • Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team
• Mandatory Skills Description:• 5+ years Application Support experience for eFX application will be highly considered.
  • Has working experience on Banking/Foreign Exchange applications.
  • Has experience working with ECNs and Liquidity Providers.
  • Familiar with Oracle, MariaDB, KAFKA, Openshift, MQ, CD, Jenkins, BitBucket
  • Have exposure working with Network and Firewall team.
  • Familiar with FIX Protocol.
  • Possess experience and proficiency in UNIX Shell/Perl Scripting
  • Knowledgeable on Java, HTML and JavaScripting.
  • Sound knowledge of Financial Markets products
  • Effective communicator, with the ability to communicate with business/users
  • Independent, proactive and demonstrate 'can-do' mentality
  • Strong team player
  • Ability to work under pressure and deliver excellent results

1) Analyze and plan change requests cum project related to Financial Reporting, Management Accounting and Regulatory Reporting applications using Hyperion, Oracle Financials and Moody's Ray software.

2) Perform regulatory requirements and data analyses, functional solution review, User Acceptance Test(UAT) preparation, UAT execution and production implementation tasks

3) Tasks include configuration management of the software system to support User Acceptance Tests(UAT)

4) Conduct functional validation of system changes, including data transport from the Data Warehouse to the OFSAA, Hyperion, Moody's Ray and Wolters Kluwer OSX applications

Job Requirements:

1) Degree in Accounting, Economics, Business Admin, Mathematics or related discipline

2) Minimum 2 years working experience, preferably in the banking/financial services industry with exposure and participation in at least 1 major project

3 Foundational knowledge in Financial Accounting and Financial Reporting Standards, as well as familiarity with the financial/ regulatory reporting process and submission frequency. (BASEL, IFRS, MAS, ACCOUNTING)

4) Sound knowledge of banking products, including Loans, Overdrafts, Trade Finance and Treasury instruments 5) Understanding of the process of change management, regulatory changes and reporting cycles

6) Able to oversee change management, as well as track, manage and escalate issues

7) Experience in conducting UAT, logging errors and documenting test scripts, results and findings

8) Proficiency in SQL scripting, MS Excel functions including Pivot table is a must

9) Good understanding of Data Architecture, Data Warehouse and Business Intelligence subjects

10) Experience with use of analytics tools such as OBIEE and QlikSense is a plus

11) Possess good communication skills, a curious nature and strong ability in project identification, variance analyses and issue resolution.

12) Team player, meticulous and able to work independently and motivate others.