There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Report / System Analyst

1. Working experience in as a Report or System Analyst is required.
2. Experience in Agile scrum processes will be advantage.
3. Must have recent working experience in Data reporting (2+ years).
4. Must have Working knowledge of project management tools (Jira, Confluence).
5. Knowledge with IT projects life cycle in banking environment- Good to have
6. Experience in SDLC is good to have.
7. At least basic product knowledge on Digital banking and related technology - Good to have
8. Good communication skills to liaise with different stakeholders (Technical / Business users / Testing team)
9. Strong analytical skills & interpersonal skills
10. Excellent skills in Microsoft Excel, PowerPoint preferred
11. Able to work under stress and fast-pace environment
12. Degree in Business/Accountancy is highly preferred.
13. Domain : Banking

Job Description: Administrative Support Staff

• Authority: Serangoon Garden Secondary School
• Location: 21 Serangoon North Avenue 1, S555889

Position Overview:Serangoon Garden Secondary School is seeking a skilled and motivated individual to fill the role of Administrative Support Staff. The selected candidate will play a crucial role in supporting the administrative functions of the school by providing efficient and effective office assistance.

Contract Details:

• Contract Period: From April 1, 2024, to March 31, 2025.
• Option to Extend: The contract may be extended for an additional 12 months, from April 1, 2025, to March 31, 2026, at the discretion of the Authority.

Working Hours:

• Mondays to Thursdays: 6:45 am to 3:45 pm (inclusive of 30 mins lunch break)
• Fridays: 6:45 am to 3:15 pm (inclusive of 30 mins lunch break)
• Off Days: Saturdays, Sundays, and gazetted public holidays
• Total Hours: 42 hours per week

Scope of Services:The selected Personnel will be responsible for the following tasks:

• Manning the office counter and addressing enquiries.
• Calling absentees’ parents to inquire about reasons for absence.
• Performing simple clerical duties, including printing, checking, and sorting out FAS and bursary applications, and informing parents of outcomes/collection of approval letters.
• Printing and arranging timetables.
• Sorting out hardcopy mails to respective owners.
• Updating staff absence records in the General Office.
• Performing any other administrative duties as assigned by the school’s management staff.

Qualifications, Skills & Experience:The ideal candidate should possess:

• Minimum O level or relevant experience in office/reception duties.
• Experience in working with schools will be advantageous.
• Strong organizational and multitasking skills.
• Effective communication and interpersonal skills.
• Proficiency in basic office software applications.
• Ability to work independently and collaboratively.
• Familiarity with school administrative processes is a plus.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ Identity and Access Management (IAM) operations.

Responsibilities:

• Manage the day to day Pin Advise printing
• Reviewing of Audit Reports and prompt escalation of violations
• Perform ID provisioning request
• Support yearly DR Drills and Audit artefacts.
• Support team administration works.

Requirements:

• Diploma in IT or equivalent
• Good in Microsoft Excel is a MUST
• Meticulous in work

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We are looking for an experienced Application Support Analyst who can provide technical support and assistance for our client's custom built software applications.

Mandatory Skill-set

• Degree in Computer Science, Business Information Technology or related disciplines;
• At least 1 year of working experience in Application Support;
• Hands on experience of working on SQL, Linux/ Unix;
• Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
• Experience in supporting Microsoft application framework;
• Excellent communication and stakeholder management skills;
• Good critical thinking and analytical skills.

Desired Skill-set

• Exposure to CRM system, digital signage / inventory systems.

Responsibilities

• Handle IT Incident, Request, Escalation process and troubleshoot and resolve system application problems;
• Provide technical expertise on analyzing and providing best solution on complex technical issues in timely and efficiently;
• Engage with various teams on resolution and maintain effective communication between stakeholders;
• Manage vendor performance through service level management;
• Enhance existing support process to maintain/improve service level and quality;
• Support audit and compliance related activities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

1. Watering of plants/planting areas.

2. Weeding；forking, trimming，pruning, fertilizing.

3. Pest and disease-controlling.

4. Tending to certain specific plants such as the butterfly plants and caterpillars, including cleaning the tanks where the caterpillars are housed.

5. Tidying of planting areas, including sweeping, removal of the resultant debris, dead plants and fallen branches etc.

6. Removal and destroying of wild creepers growing along fences, trees, walls, planter beds and the like.

7. Any other relevant duties assigned by the School.

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Roles & Responsibilities:

The position will entail the job of providing support to an MNC bank controller team for the daily preparation of reports while the team is in the process of automation and streamlining of reports.

Key Responsibilities:

• MAS610 Monthly, Quarterly & Annual returns, including passing of appropriate adjustments and consolidating financials at the end of each accounting period, and performing analysis of financial results and concluding cause of variances such as accounting issues and economic events.
• Daily Monitoring of capital adequacy ratios, qualifying liabilities, asset maintenance ratios & intragroup and intercompany ratios, and fortnightly submissions where applicable.
• Assist in Annual Investment Abroad Survey submission.

Qualifications:

• Accounting and Finance qualifications
• MS Excel (basic functions like Sumif, Pivots, and vlookup)
• MS Access (Running of databases)
• Data Analytics inclinations
• Banking knowledge and experience preferred

Skills:

• Should have a basic understanding of Accounting & Finance
• Should be able to handle tasks independently
• Should be proactive in escalating issues in a timely manner
• Good communication skills
• Should be keen to explore automation opportunities
• Should be proactive in planning the upcoming work for peak periods
• Should be able to step up to cover the tasks of colleagues in emergencies

The Work Location will be in the Changi Business Park.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• Independent and has ownership of his/her assigned tasks.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Responsibilities:

• Provide desktop support at customer’s site. This includes installation, repair, servicing, liaising and maintenance of solutions in accordance with the manufacturer’s specifications, to ensure customer satisfaction and service operation are achieved
• Conduct installations based on customer’s requirements and company specifications, from site inspections through to final sign-off and acceptance
• Diagnose and perform repairs on equipment and solutions and ensure that relevant updates and patches are applied accordingly on-site or remote diagnostic procedures at customer’s sites
• Initiate escalation procedures and follow up on all open requests of allocated sites to ensure customer satisfaction
• First level troubleshooting of network connectivity in a LAN/WAN environment
• Responsible for tracking hardware and software inventory and report to asset management team on a regular basis
• Assist in user/hardware movement and office relocations
• Maintain defective equipment/parts in maintenance inventory, document customer repairs, maintain and restock assigned parts inventory to ensure proper spare parts levels
• Provide user data and application recovery
• Maintain IT records and track on areas of responsibilities

Requirements:

• Bachelor Degree or Diploma in Engineering, Computer Science/Information Technology or its equivalent
• At least 1 year of experience in a technical service role
• Technical skills in Microsoft Windows, desktop hardware, desktop software application and network environments

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Data, Report and Dashboard Analyst

Job Requirements

• Minimum bachelor’s degree or equivalent professional qualifications in Computer Science, Business Information Systems, Mathematics, Statistics, or similar quantitative discipline, with at least 4-6 years of total work experience in banking/finance industry, preferably with business / functional knowledge
• Basic knowledge in banking operations is required. Having experience as a data analyst or in a related role/field in banking/finance industry is highly desirable
• At least 2 years of hand-on experience in MS SQL, Jira, Confluence, Qlik Sense, Power BI, eazyBI and relevant data/report-related plugins for these systems
• Excellent command of Excel, and fluent in one or more programming languages, such as Python, SQL, SAS, and R
• Experience in gathering and documentation of business and technical requirements for data collection, analysis, maintenance, and reporting purposes
• Proficient in designing, developing, modeling, and documenting data-driven solutions – including capturing / creating / utilizing data architectures, metadata systems, data dictionaries, databases, applications, pipelines, BI Tools, Big Data Platforms, analytical /query, and visualization tools\
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy, and keen to deep dive into data to find answers to yet unknown questions and have a natural desire to go beneath the surface of a problem
• Exceptional data visualization and communication skills to present findings and insights to senior management and key stakeholders, including non-technical business users.
• Good written / oral communication skills to effectively interact with different stakeholders and external vendors, able to work independently under pressure
• Ability to work effectively in a team-fostered, multi-tasking environment, and a proactive team player who is curious about data and possesses a strong drive to create and lead initiatives

Make an Impact by

• Work as a member of 24x7 Advanced Security Operations Team contributing to the technology-based solutions.
• Perform security monitoring and incident response to the internal / external business users.
• Develop and maintain process, procedures, and guidelines.
• Fine-tune alerts as part of ongoing improvisation of security operations.
• Identify technical and security risks and provide mitigation strategies.
• Provide relevant recommendations to improve the overall security posture of customers.
• Review configurations with other team members to ensure quality and accuracy of requirements.
• Prepare and review reports as part of periodic deliverables.

Skills for Success

• 2-3 years’ working experience in IT Infrastructure Operation and/or Support.
• Willing to work with 24/7 shift pattern that includes weekend work.
• Sound fundamental knowledge on Internet technologies, such as TCP/IP, HTTP, SSL, DNS, OWASP Top10 and web servers (e.g. Apache, IIS, Nginx, etc.).
• Strong level of experience with and understanding of firewalls, endpoint detection and response (EDR), IDS/IPS, WAF, etc.
• Bachelor’s degree / Polytechnic Diploma in Computer Science, Information Technology or Information System.
• Experience in scripting (e.g. shell scripting, Macro, PHP, Perl, Java, etc.) and/or Regular Expression.
• Experience with TCP/IP packet analysis / network debugging with tcp dump or similar.
• Experience with web security concepts and technologies such as web application firewall, proxy.
• Experience general security technologies, processes, and concepts.
• Industry recognized security certifications (GCIA/GCIH, CISSP, CISA, CEH, etc.).
• Experience writing/decoding exploit, vulnerability, and attack detection signatures.
• Experience working with a SOC team is an advantage.

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,500

Top 3 Must have skills / Primary skills Top 3 MUST have skills:

1. At least 1 to 3 years of hands-on experience in SAP technology as a functional consultant or tester

2. Experience in the preparation of test packages, perform functional testing, conduct user

acceptance test etc.

3. Working experience on the SAP Projects

Good to have skills (Optional)

1. Deep knowledge or understanding of SAP HCM modules

2. SAP HCM payroll knowledge/experience

3. Involvement in the SAP upgrade projects

4. Experience in conduction UAT sessions with the end users.

Detailed Job Description

1. Read through the functional design documents and understand the functionality of the existing

applications.

2. Working in a team and involved in the preparation of test packages/test data and perform testing.

3. Troubleshooting if any data issues and/or work with the developer in resolving the system issues

identified as part of the testing

4. Prepare the test data as per the test package and conduct the User acceptance test together with the

end-users design/test/implementation of SAP HR system, especially submodule SAP HR Payroll.

5. Experience on SAP HCM On Premise Human Capital Management

Job Decription

• Perform sample analysis accurately in accordance to the specified standard methods
• Prepare chemical stock solutions and reagents
• Standardize reagent/equipment when necessary
• Review the results and retest when it is suspect
• Upkeep the cleanliness of work areas, apparatus and equipment
• Perform any tasks as assigned by team leader or supervisor

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma In Chemistry or equivalent
• At least 2 Year(s) of working experience in Petroleum Testing is required for this position.
• Experienced lab technician specialized in Petroleum Laboratory
• Well spoken English and communication skills
• Computer Literate
• Should be able to work in 12 Hour Shifts
• Able to work during Weekends & Public Holidays

Have an opportunity to earn up to S$5000 per month

The system analyst role is responsible for the delivery of strategic projects or tactical changes for the bank’s treasury division. The focus is on the roll out of the Murex - Risk related deliveries.The role requires the successful candidate to gather requirements, work with the vendors and drive the testing with the end users to ensure a successful deployment of the project.

Key Responsibilities

• Self-motivated risk management professional with an interest in delivering strategic change solutions to enable effective solutions around traded risk management
• Good understanding of key market riskconcep ts (eg. traded products, VaR, stress testing, risk/limit management)
• Strong technical knowledge specially in Murex domain
• Good business domain knowledge of banking & trading book
• Good understanding of datamart and simulation module in GMP
• More than 6-10 years track record in developing and delivering IT capabilities for a multi-national/regional company with annual budgetary responsibility
• Highly effective communicating with technical stakeholders, proficient communicating with non-technica stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Ability to identify, monitor and manage project risks, issues and dependencies, and agree appropriate solutions with sponsors and key stakeholders
• Strong influencing skills to achieve alignment up and down the organization
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Good understanding and experience in software development cycle

Key Requirements

Preferred Requirements:

• Experience working with MUREX
• Experience in VaR, MRA, MRE Configurations
• Understanding of the model assignments,Market data, Rate curves etc.
• Understanding of simulations and datamart module
• Strong technical & functional background.

Education:

• Bachelor's or Maters degree in computer science, engineering or in Finance domain
• Related professional/technical qualification will be advantageous although not mandatory
• Strong Murex Knowledge

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Function Overview
The Know Your Customer (KYC) Controls team has a regional exposure covering the controls against money laundering and terrorist financing for different entities of Nomura in the region. The requirements for compliance are conferred by regulations and guidelines in different countries.

Role description

• Conduct name screening for client on-boarding or periodic review due diligence for Wealth Management clients, counterparties and other parties
• Ensure name screening alerts are handled according to Bank guidelines and procedures
• Ensure client information and documents are validated / updated correctly for name screening
• Ensure proper reasoning and justification on any escalations to FCC, Legal & Compliance teams
• Ability to work with minimal supervision, oversight and with cross region teams
• Flexible and be quick to adopt change in policies, systems and requirements

Job Requirement:

• Degree in Banking/Business/Economics/Finance
• Preferably with 1 to 2 years of relevant experience in KYC
• Knowledge of AML/KYC regulatory requirement in Wealth Management / Private Banking
• Team player and willing to take on adhoc initiatives and projects
• Accuracy, attention to details to avoid errors
• Proficient technically and analytically
• Good communication and interpersonal skills
• Good knowledge and skills on MS Excel and MS PowerPoint
• Ability to read and understand Chinese is an advantage

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5632

Sales Support Executive - Communication Service Provider [3770]

Location :Jurong East)
Working days : 5 days
Working hours : 9am - 6pm
Salary : $2,500 - $3,500

Job Descriptions

• Provide administrative support to the Sales team
• Collaborating with the Warehouse and Logistics department to ensure timely and satisfactory order fulfilment
• Assist in resolving incoming customer queries relating to orders such as invoice discrepancies.
• Provide support in preparing monthly sales reports and reconciliations
• Assist in the preparation and submission of relevant documents for claims from manufacturers and retailer incentives
• Coordinate with the Finance team to ensure timely payment to retailers
• Support event logistics by setting up equipment and proving on-site assistance during launch events/ roadshows
• Perform other ad-hoc duties as assigned

Job Requirements

• Bachelor’s degree in business administration, operations management or a related field from a reputed institution is preferred. Diploma holders possessing relevant work experience will be considered.
• Proven experience in operations support, invoice management, and project coordination within the telecommunications/ FMCG industry will be an advantage.
• Proficient in Microsoft Office (Excel, PowerPoint, Word and Outlook)

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• This role is responsible to drive the PBTPC Phygital initiative and to further deepen customer engagement and product penetration via Next best nudges (NBN)for clients and Nextbest conversations (NBC) for relationship managers.
• Identify key client engagement goals and work closely with business management and marketing teams to create strategies to meet these goals.
• Oversees and manage client engagement initiatives such as new product launch. Involved in developing bank's multi-channel communication strategies from client targeting to personalised content and effective call to action.
• Perform post campaign evaluation to identify areas and plans for improvement
• Support Business to uncover insights through deep dive analysis and presenting recommendations via storytelling and visualization to non-analytics audience
• Good understanding of business and key performance metrics of Private Banks such as Cash-to-Investment-Conversion, Net New Money etc.
• Capable of managing frequent evolving business requirements effectively (i.e. scope management)
• Advocate and promote a culture of self-service and data-driven decision-making through agile prototyping, and measuring effectiveness of deployed campaigns

Requirement

• At least 7 years of data translator or digital marketing analytics experience. Minimum degree in Statistics or Computer Science or Analytics is preferred.
• Strong and hands-on experience and contributes to, best practices and common processes for campaign management
• Strong in campaign management tools such as HCL Unica campaign, Interact
• Proficient in usage of SAS, SQL, Python and other advance analytical languages/tools is preferred
• Proven track record of successful execution of data analytics initiatives to improve client engagement, drive business performance and support critical business decision
• Practical experience and highly knowledgeable in applying advance analytics (AI/ML) in the Private Banking domain across Digital marketing analytics and Client and Investment Analytics.
• Acquainted with big data frameworks and platforms (e.g. Hadoop, Spark etc.) used in AI and Machine Learning
• Familiarity with Wealth Management Core Banking systems such as Avaloq, T24/Transact is a plus
• Excellent verbal and written communication skills and critical thinking and problem-solving skills to lead problem formulation, analytic approach and solution design
• Attention to detail and a commitment to data accuracy is critical
• Basic proficiency in statistical analysis, data mining, machine learning and working with large scale datasets
• Involved in providing ad hoc analysis, insights, and building and maintaining machine learning solutions

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:
As a Senior Software Test Analyst, you’ll play a key role in the development of fintech products that are changing the way the world pays, banks and invests. This will involve consulting on software development or operations processes, quality practices, quality audits and software measurements.

• Performing usability testing and communicating activities and findings.
• Controlling and managing daily test activities.
• Providing internal quality assurance.
• Developing automated test cases
• Maintaining automated test cases.

What you bring:

• Minimum 10 years of relevant experience in Automated Software Testing
• Proficient in Mandarin to work and manage internal and external stakeholders in Mandarin speaking regions
• Experience in leading testing activities
• Experience in implementing and driving change
• Experience with API automation test tools (Postman, RestAssured, Karate)
• Experience with UI automation (Selenium)
• Knowledge of application development, software testing and quality management.
• Experience with primary database engines and the ability to write data validation and troubleshooting queries.
• Expertise in at least one object-oriented language.
• A bachelor’s degree or equivalent experience.

What we offer you:

• Competitive salary
• Attractive benefits
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team

Our client is a chemistry tuition center in Singapore, offering classes for students through engaging teaching methodologies.

Job Highlights:

• Basic Salary: Up to $2600
• Working Hours: (5 days work week) Weekdays 1.30pm-9.30pm, Weekends 8:30am-6:30pm
• Off Days: 2 days on weekdays
• Location: Bedok (Opp Bedok MRT)
• Career Advancement Opportunities provided!

Key Responsibilities:

• Front Desk Management (enrollment, registration, handle enquiries, billings/invoices/payments etc).
• Maintain accurate student records, ensuring all required documentation is complete.
• Manage students' attendance, class schedules and communicate any changes in the schedule to relevant parties.
• Provide administrative support to instructors to ensure necessary materials and resources are available when required.
• Management of center's cleanliness
• Any other ad-hoc general admin duties as assigned necessarily.

Requirements:

• A Level/Diploma or above holders, entry level/no experience are welcome to apply.
• Prior experience in an administrative or customer service role is preferred.

• Strong organizational, communication and interpersonal skills, with high attention to details.

• Able to multitask and work in a fast-paced environment.
• Proficient in office software (e.g. Microsoft Office) and administrative tools.

How to Apply:

Should you be keen to explore the opportunity, click APPLY NOW button!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina Binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Global eXperience Center (GXC) is part of the GNE organization and aligned with GNE organization direction, which is to build a customer-centric organization. As a global experience center, we will strengthen our global capabilities to enable business success and empower our regional teams with global expertise, policies, tools, and frameworks.

We are looking for a Business Analyst Program Manager role to be responsible for deep-dive analyses into key metrics, for developing data-driven strategies and drive business reviews. This role will also help support the team to shore up the metrics-reporting foundation, and provide other key analytical, reporting, forecasting support for the group. Most importantly, this role will act as a project and program manager, and have ownership of key projects to drive improvements in metrics and key business areas.

Roles & Responsibilities

- Conduct time-critical data analysis into key metrics' trends and understand how they are impacting the customer experience, especially as regards Aftersales, Fulfilment Experience, Loyalty, Repurchase, Service Recovery and Consumer Protection.

- Maintain the integrity of customer experience data and put checks in place to ensure accuracy.

- Develop insights and data-driven strategies to resolve Customer painpoints. - Own and drive projects, in collaboration with cross-functional teams like Product and Engineering, to implement solutions for key metric and business issues improvement.

- Collaborate with regional teams to harmonise standards, product solutions and capabilities globally.

- Support the team and other teammates in data reporting and insights generation. Build dashboards and reports to facilitate easy exploration of data as needed.

- Manage projects from start to finish, ensuring that they are delivered on time and within budget.

Qualifications

- BA/BS degree in business, computer science, or a related field.

- 5+ years experience in e-commerce, business analysis, or a related field.

- Experience with SQL, and other data analysis and visualization tools.

- Strong understanding of customer experience principles.

- Strong problem solving, strategic thinking, and presentation and communication skills in front of leadership and clients.

- Eager to learn, initiative taker and problem-solver.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team, and to thrive in a start-up and fast-paced, fast-changing environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our ideal candidate should have the ability to handle sensitive information confidentially. Desired personal traits include the ability to navigate through the emerging space, be a team player, able to work effectively and collaborate with colleagues across the firm.

Roles and Responsibilities:

• Compliance review of the CDD and client screening function, such as ensuring that CDD processes meet policy standards and working with the Compliance Manager to manage risk.
• Maintain MVGX’s regulatory and compliance documents which include MVGX’s KYC and AML, Listing and Trading rules, Conflicts of Interest and other policies and procedures to ensure they are up-to-date and comply with MAS and MVGX requirements.
• Executing processes to review new and existing account documentation for completeness and validity.
• Ensure ongoing processes and controls is complete and accurate recordkeeping of all documentation and relevant communications with internal stakeholders, regulators, and clients.
• Advise on, and escalate, higher risk relationships and reputation risks arising from CDD and customer screening.
• Partner with functional experts (i.e., Legal, Business, etc) to develop procedures, processes, and controls.
• Provide full support on all regulatory and compliance matters, including periodic reporting and submissions to the Monetary Authority of Singapore.
• Other ad hoc matters as and when required.

Requirements:

• Diploma or bachelor’s degree in law, finance, business management or a related field.
• Minimum 2 years of relevant experience in fintech industry or Digital Payment Token (DPT) Service Providers.
• Familiar with Payment Services Act (PSA) would be advantageous
• Excellent at building rapport with different client types through effective communication and interpersonal skills.
• Training will be provided to the suitable candidates. Prior experience in clientonboarding and AML/CDD in a financial institution is a plus.
• Strong verbal, presentation, and written communication skills. Fluency in both Chinese and English is required.
• Result focused, detailed-oriented, diligent, and collaborative.
• A team player that collaborates well with other departments.

As a Senior Application Support Engineer at JPMorgan Chase, you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance, and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose.

Responsibilities

• Oversee and execute the delivery of tandem applications changes; including root cause analysis, troubleshooting, maintaining, escalations and resolutions

• Ensure that production changes are aligned to best practices, lifecycle methodology and sound risk management

• Act as the face-off between the Business and Software Engineering team

• Draw on your experience to mentor junior members to drive strategic change, both within your team as well as in collaboration with the firm's global network of innovators.

Qualifications and Experience

• Bachelor Degree in Computer Science, Information Systems, Engineering or relate disciplines

• Minimum 4 years of Application Support experience and exposure to software project lifecycle

• Hands-on experience working on mainframe TANDEM or HP NonStop platform (e.g. Guardian and OSS environment, COBOL, C, C++)

• Experience with Monitoring Tools such as Splunk, Netcool, Control M, Dynatrace, Prognosis

• Proven experience in drivig large scale problem and change management

• Ability to articulate strongly in verbal and written, with prior experience leading large conference calls

• Application Support is a teamsport so strong interpersonal skills is a must

• Proven experience in Problem Management, Change Management best practices.

• Ability to work independently as a self-starter and thrive in fast dynamic environment

• analytical mindset to drive identification of patterns/trends which would predict problematic situations..

Preferred Skills

• Experience using SQL

• Experience using Geneos

• Understanding of the payments/Acquiring business

• Domain experience in cards issuing or merchant acquisition

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=cd2a714206133a783a0846a3d7e01c93