Job Description:

· Engagement with business, capture business requirements accurately, comprehensively and without ambiguity, facilitate traceability and in harmony with existing system functionality

· Play a consultant role to business in coming with multiple options for solutions and initiatives

· Coordinate internal/business review and get business signoff for the project cost, plan, specifications etc

· Be the bridge between Business and Technology team during solution and all phases of SDLC and/or Agile/SCRUM sprints/delivery.

· Know market intelligence, regulatory requirements for trade finance business

Key Roles and Responsibilities:

· To engage business managers and end users to understand requirements

· Elicit requirements, prioritise and analyse requests, design business processes, workflows and user interfaces, review of functional specifications and data mapping templates

· Perform specific cross-asset class analysis on in scope countries to aid decision-making on the most appropriate solution, for e.g. entities in scope, unique identifiers etc

· Work with Delivery and Project Office as well as other internal IT departments, IS and vendor organizations to design optimal solutions, ensure requirements are transformed into effective solutions, within cost and schedules and quality adhering to the bank’s standards, guidelines and policies

· Involve in high level technical design/implementation discussions and contribute from business perspective

· Prepare / review test scenarios and test cases, support test utility team for SIT, support user for UAT and other related activities to ensure business needs are met

· Ensure gaps in deliverables are identified early and addressed effectively

· Ensure Business stakeholders' expectations are met

· Collaborate with Application / Service Owners as the Process Management counterpart in the management of service

· Provide thought leadership within own area of responsibility and BA profession within the bank

· Provide SME support to extended IT teams such as EDW by articulating requirements

· Provide support to architecture committee and project teams to ensure that target operating models are progressing in line with the preferred strategic architecture / chosen architectures

· Prepare and deliver selective analysis presentations to aid decision-making by governance forums and facilitate sessions when required

· Attend working group calls, operating committee meetings and other relevant meetings when required

· Other similar support activities as required

Requirement:

· At least 8-10 years of relevant business analysis experience in financial services environment

· Strong business knowledge of Trade Finance products including Letter of Credit, Bank Guarantees, Standby Credits, Collections, Trade Financing, Participation Loans, Supply Chain Management, Factoring, Fund Transfers, Forex Payments, Accounting and SWIFT

· Good cross product knowledge - impact of trade to loans and limits

· Able to demonstrate end to end flow of product and roles and responsibilities from front office to middle office to back office

· Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required

· Good oral and written communication skills, including documentation and presentation skills

· Comfortable communicating across business divisions and levels of seniority

· Strong team player with the ability to take ownership and deliver independently

· Able to work under pressure with tight deadlines and/or multiple projects

· Strong interpersonal skills required to liaise with other subject matter experts to problem solving issues or generating ideas

· Possess initiative, drive and excellent attention to detail

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery

· Experience in tools such as Visio, Powerpoint, Excel, SQL

· Familiar with object-oriented architectural concepts and database concepts

Please submit your application directly at: https://ocbc.taleo.net/careersection/ocbc_external/jobdetail.ftl?job=2400004N&lang=en

Let’s Talk About the Role!

On behalf of my client, I am searching for an IT analyst to assist with the development, maintenance, and implementation of IT solutions for the organization. In this role, you will be required to handle the analysis of IT systems, develop strategies for optimization, manage all procedures relating to implementation, and run regular checks on your work.

To ensure success as an IT analyst, the candidate will have a keen understanding of IT best practices and be skilled at adapting their approaches on the fly. A top-notch IT analyst will be passionate about the merging of business and IT systems and have practical expertise in developing and implementing solutions across various sectors.

Let’s Talk About Responsibilities!

· Analyzing current IT systems, architectures, and processes.

· Identifying risks, opportunities, faults, and areas for development within the company's IT framework.

· Designing IT solutions and solving issues effectively.

· Executing well-thought-out solutions and plans to improve company efficiencies.

· Maintaining robust systems processes and ensuring compliance with relevant regulatory bodies.

· Developing new IT methods and solutions for the business.

· Reporting issues, advances made, and other important information to stakeholders.

· Advising management on weak points, avenues for improvement, and risks in the company's IT infrastructure.

· Strategizing with other key stakeholders on how to best align IT systems with company objectives.

Let’s Talk About Requirements!

· A Diploma/ Degree in computer science, business information systems, information technology, or a related field.

· At least 2 years of experience in an IT-related position.

· Knowledge of databases, data processes, program architectures, and data security.

· Skills in designing, reporting, and documenting implementations, and solutions.

· Knowledge of industry best practices and experience with both hardware and software systems.

· Up-to-date insight into the latest developments in the information technology sphere.

· Ability to work independently and knowledge of agile team structures.

· Excellent report writing and communication skills.

If the above position is of interest to you, Let’s Talk!

Let’s Tok Pte. Ltd.

EA Licence No: 19S9976

Registration No:R1989525

Job Duties and Responsibilities:

• Analysis and validation of payroll processing results using technology through reports and macros for all country scope

• Complete post payroll audits and reporting, prepare metrics and track errors using technology and reporting tools

• Review of current payroll processes to identify areas of process improvements, standardization and mitigating risks.

• Establish payroll processes that is aligned to company’s policies, procedures, and guideline.

• Documentation of payroll processes and procedures as well as creating process maps and payroll training manuals

• Oversees payroll projects or change request, monitors status and reports the same to leaders/stakeholders.

• Interprets pay policies, (e.g., holiday worked, overtime, calculation basis for deductions, government regulations, withholding exemptions, etc.) and ensures appropriate amounts/deductions are calculated and applied to the various accounts correctly

• Maintenance of payroll systems and tools ensuring that it correctly computes and record time, process earnings, employee benefits, special deductions, mandated benefits, taxes, garnishments, and other items that affect net pay and/or company liability

• Review manual checks and pay related adjustments processed in the payroll system

• Verifies compliance with government payroll requirements; stays current with changes in the law

• Oversee payroll system testing for version upgrades and legislative updates

• Oversees internal or external audits, and other related documentation (compliance) required by government agencies

• Root cause analysis including constructive and preventative actions (CAPA) • Ensure all payroll related data are handled in accordance with the company’s guideline for confidential data handing process.

Preferred Qualifications:

• Diploma or bachelor’s degree in Accounting, Human Resources or relevant field or equivalent experience of 5 or more years of APAC payroll experience as a Payroll Analyst or Consultant for a large multi-country employer plus 3 or more years of experience in project management as part of the project team

• With relevant certification or experience in multi-country payrolls, project management is a plus

• Has above average and updated knowledge in APAC payroll statutory and regulations as well as adept in Philippines timekeeping.

• Has exposures to different payroll and timekeeping system like ADP Globalview, Streamline and eTime.

• Exposure on knowledge transfer activity such as transition planning, documentation of process, desktop procedure, payroll checklist, etc.

• Ability to prioritize, organize and coordinate multiple projects to timely completion, and manage many detailed tasks.

• Must be comfortable working in a fast paced, hands-on, growth-oriented work environment with tight timeline.

• Meticulous with strong analytical, organization and planning skills, extreme attention to detail and a self-directed individual

• Ability to work independently, with positive attitude, flexible, and a willingness to learn new things

• Able to maintain good working relationship with payroll vendor and stakeholders

• Advanced Excel level, proficient with all other Office applications

• Good in verbal and written communication skills with customer service and excellent interpersonal skills

Job Description:

• Check Policy Contracts to prepare for mailing to policyholders
• Process billings, collections and payments of policy premiums
• Data Entry / Amendments for insurance applications
• Daily retrieval & sorting of documents at mailroom
• Ensure department KPIs are achieved for policy delivery and processing

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

Requirements:

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Job Objectives

The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required

Able to work in shift based environment, support implementations during banks green zone

Core Key Responsibilities

Investigate production issues, respond based on production defect severity SLAs

Manage and respond to users on timely manner.

Log incident ticket for production issues and user queries

Follow up on defect and incident closure and meet incident closure KPI

Make sure system availability as per respective agreed SLA

Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully

Provide support for annual Disaster Recovery (DR) exercise for supported applications

Provide support to System Engineers on server level patches / upgrade as and when applicable

Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration

Ensure application incident & task documentation is properly updated for each production release

Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainfraim or unix shell or DB scripts etc

Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation]

Key Requirements

Prior hand-on production support experience of OPEN Systems/AS4000
Good support knowledge in either one of the retail or wholesale payment or customer information systems
Willing to work in onsite shift-support model [24*7]
Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
Strong written, oral communication skills and able to manage user
Ability to easily adopt to any technology / environment
2 or more years production support experience in bank or financial vendors across multiple technologies / platform
Be able to work in fast pace and high-pressure working environment
9.5 hour shift work on a rotational basis
Willingness to work across platforms UNIX / open, AS/400 and mainframe

Rotational Shift Basis (9.5 hr/shift): 7.00 am to 4.30 pm, 2.00 pm to 11.30 pm, 10.30 pm to 8.00 am

Responsibilities:

• Provide basic support to end-users and application teams for security tools, including installation, configuration, and troubleshooting.
• Collaborate with vendors to acquire necessary updates, patches, and support for security tools.
• Assist in monitoring security tool alerts and notifications, escalating potential issues to the appropriate teams when necessary.
• Maintain an up-to-date inventory of all IT security tools, including antivirus software, EDR, microsegmentation, and other security solutions.
• Regularly reconcile security tools inventory with active licenses and installations to identify discrepancies and ensure accurate asset management.
• Generate reports on tool inventory, license status, and reconciliation results for management and compliance purposes.
• Maintain organized records of reconciliation activities, updates, and communications with vendors.

Qualifications:

• Basic understanding of IT security principles and practices.
• Strong organizational and documentation skills.
• Attention to detail and a focus on accuracy.
• Familiarity with IT security tools and their functions.
• Effective communication skills to collaborate with internal teams and vendors.

Our client, a top-tier global investment bank, is looking for Application Support to work closely with front-office users to support commodity trading applications. They adopt the follow-the-sun model.

Responsibilities:

• Provide applications support across Front Office order management, market data, risk systems, etc.
• Work closely with front office users including traders and quants to provide technical and functional support and root cause analysis
• Manage Application and Infrastructure changes and upgrades.

Requirements:

• 5-10 years of application support experience in the finance industry, ideally in a front-office trading environment.
• Good knowledge of UNIX/ Linux, SQL/ Oracle, and Shell/ Perl. FIX protocol is a plus
• FICC business domain knowledge is a big bonus
• Excellent command of English, good communication, and interpersonal skills. Mandarin/ Japanese/ Indonesian is a plus because the role provides support for different users in the APAC region
• University Degree in Computer Science or equivalent

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Vince Natteri @ [email protected] (EA Registration number: R22104834)

Responsibilities

• Serve as the principal advisor to Customer’s business systems involving the security of the operating unit’s IT Systems.
• Perform security related statistics assessment, recommendation and reporting
• Develop and maintain baseline security standards (BSS) for servers, databases, network devices and monitoring tools
• Plan, schedule and conduct periodic BSS compliance assessment against servers, databases, network equipment and monitoring tools
• Fronting of Security Audit
• Lead in investigations, identification and managing risks, into Medium to Low Information Security incidents and threat.
• Escalate Critical/High Security incident to Incident Manager and support incident manager in the investigation.
• Oversee resolution of security related incident
• Monitor, analyze, recommend and follow through the appropriate action for security vulnerabilities and patches
• Project Advisory on IT Security and Compliance
• Administration and Control of Privileged Accounts Access Authentication Systems
• Participate in Cyber Security activation and Disaster Recovery exercise
• Perform verification, validation and risk assessment of report generated from Vulnerability Assessment and/or Web Application Penetration Test
• Expected to be attached to customer’s site as and when required.

Job Requirement

• Bachelor Degree or Diploma in Electronics, Computer Engineering or related disciplines.
• At least 3 years of relevant experiences in a cyber security setting.
• Possesses relevant experiences with any of the following:
• Vulnerability Assessment, IDS/IPS configuration/monitoring, Firewalls, TCP/IP packet analysis, Log analysis, and understanding of exploiting vectors
• Familiar with information security requirements/ standards across various industries.
• Working knowledge of best practices for incident response, network architecture, current networking technologies, security requirements, features of networks and applications, Cyber Security trends and related security issues.
• Relevant certifications such as CISSP, CISA will be advantageous

Job Description

As a geospatial analyst, some day-to-day tasks include:

• Preparing input data for AI models
• Developing and automating GIS processes
• Researching into remote sensing technology and methods
• Researching into carbon markets and carbon accounting methods
• Developing bespoke AI models, post-processing and analyzing results
• Presenting insights to clients

Job Requirements

• Vector manipulation using GIS software (ArcGIS/QGIS)
• Coding skills, preferably Python or R
• Experience with remote sensing is a plus
• Interest in learning AI
• Interest in tackling environmental and conservation issues; knowledge in carbon markets and nature-based solutions is a plus

Job Description

● Assist in coordinating jobs for service department and liaising with all parties involved with servicing

● Attend to customer enquiries as well as arrangement of appointments

● Maintain work report database and all related data entry

● Quotations, billing of completed jobs and monitoring of service assignments.

● Follow through with Preventive Maintenance contracts

● General administrative office duties and technical activities

Job Qualification

• Basic analytical skills
• Proficient in MS Office
• Excellent Interpersonal & communication skills
• SAP B1 an advantage

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts

Job Requirements (highlighted ones are critical & must have)

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• Knowledge/Experience in Asset Disposal Processes
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 10 desktop environment & Microsoft suit of applications

• Position : Sales Support Coordinator/Admin - Up to $3500 (West)
• Location : Kian Teck Road (10 Mins Bus from Pioneer)
• Working hours : Monday - Friday 8.30am-6.00pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Bonus + 14 Days Annual Leave + Insurance and Medical Claims
• Duration : Permanent
• Industry : Supplier and Manufacturer for Conduits/Struts/Cable Containment

Main Responsibilities:

• Support sales staff quotations, provide regular updates AND project coordination
• Follow up on samples submission & do updates
• Marketing admin support
• Administration duties assigned by supervisor
• IT Savy to provide digital marketing to outreach to the markets
• Support procurement dept admin needs
• Trained as automatic backup support to indoor sales counter if needed

Requirements:

• 1 year sales/marketing admin experience preferably
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Jackson Square Aviation ("JSA") is seeking to hire a Marketing Analyst/AVP for our regional office in Singapore supporting Marketing. The Singapore team is a supportive, diverse, inclusive, driven and experienced group of aviation professionals with business backgrounds at airlines, airframe/engine manufacturers, lessors, international law firms & financial institutions.

Reporting to the Head of Asia Pacific, supporting the Chief Commercial Officer and Marketing team the successful candidate will be charged with the following duties and responsibilities:

• Developing research and tracking tools that help the Marketing team identify new business opportunities and create business strategies;
• Help collate and categorize market intelligence and deal information through JSA’s Customer Relationship Management software;
• Assist in analyzing remarketing, orderbook placement and financing opportunities for JSA owned and managed aircraft; develop and utilize database analysis and market intelligence tools relating to airline fleet plans, airline prospects, lease rates and values;
• Create regional strategy and market assessment presentations for leadership team, executive team and shareholder audiences;
• Develop specific country level or airline level reports and presentations including assessing fleet, traffic, operational and financial metrics;
• Support marketing team members with research and reports on airline customers;
• Participating in internal deal team meetings as applicable;
• Working on cross departmental ad hoc projects with analytical and financial modelling requirements;
• Assist in the detailed financial and operational analysis of new and existing global airline customers;
• Assist in the development of an independent view on airlines and the markets they operate and aid the ranking and prioritization of counterparties in their respective markets;
• Support the regional Deal Teams, in the transaction structuring, approval, and execution processes;
• Some international travel will be required on an ad-hoc basis;
• Positively contribute to the JSA Singapore team culture, promoting teamwork, contributing to team activities and being a supportive and collegiate colleague.

Required Qualifications / Competencies:

• Legally authorized to work in Singapore, Employment Pass sponsorship could be offered to the right candidate if required.
• Bachelor’s degree in one of the following: Finance, Business, Engineering, Economics or similar.
• Demonstrated understanding of financial statements and investment concepts.
• Good analytical and problem-solving skills.
• Excellent presentation and communication skills, both written and oral.
• Ability to work under pressure to meet tight deadlines, manage multiple projects and adaptable to change.
• Highly self-motivated, team orientated and driven to succeed.
• Good understanding of a variety of international cultures and an internationally oriented mindset.
• Strong proficiency in Microsoft Excel & PowerPoint.

Preferred Qualifications:

• Work experience in aircraft leasing, aircraft appraisers, investment/commercial banking, accounting, risk management, or consulting with a financial or accounting focus.
• Demonstration of continued education: a Masters degree, other applicable diplomas, CFA or courses taken in finance, etc. would be an advantage.
• +3 years working experience in aviation and/or finance.
• Strong interest in aviation.
• Foreign language skills.
• Local candidates in Singapore.

Main Duties

• Having an in-depth understanding of the network/security operational technologies and metrics that helps to measure quality, speed, user experience, and more, and making solid recommendations
• Manage service improvements for all Network and Security services supported throughout the organization
• Provide daily operational support for network security infrastructure documents, reviews, maintains and shares relevant technical information to the team
• Manage all high severity incidents and try to resolve them and restore the infra services within the stipulated SLA
• Manage all low severity incidents/requests without breaching the stipulated SLA
• Participate in incident management calls and problem management discussions
• Drives and delivers root cause for any high severity issue
• Support technical skills development within the team and provides training when required
• Plan, schedule, closely coordinate and implement network security changes and present them in respective meetings while ensuring the conformity to change management policies, process and procedures
• Maximize network performance by monitoring performance; scheduling upgrades; collaborating with Network Architects on network optimization efforts.
• Review technology changes to identify potential risks
• Perform real-time analysis and trending of security systems
• Respond to user incident reports and evaluates the type and severity of security events.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Qualifications and Profile

Must have:

• Cisco Nexus & Data Center Architectures (VPC/VDC/ACI/MPLS)
• Routing protocols – high level proficiency of BGP/OSPF
• Layer 2 switching technologies
• High level proficiency of operations and troubleshooting mechanisms
• Network monitoring and management tools (HPNNM/Solarwinds/Grafana)
• At least a Bachelor’s degree in any of these faculties:
• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Good to have:

• Firewalls (Checkpoint/Fortinet)
• Proxy technologies
• Load balancers/reverse Proxy (F5)
• IPAM Technologies (DNS/DHCP)
• Packet analysis knowledge (wireshark)
• Scripting knowledge (python/ansible)

Working Hours:

• Primarily match Europe business hours
• On-call support will be expected on a rotational basis

Job Responsibilities

• Leading the deal from the financing/credit perspective. Expansive opportunity to showcase deal leadership to senior management with significant visibility to the CEO.
• A credible debt structuring partner and consultant/advisor to coverage, private wealth management (PWM) & sales.
• To lead the credit conversation on prospective opportunities in the screening committee forum.
• Deal structuring, negotiation and developing bankable financing for the firm and delivering credit approvals to the client.
• Primary responsibility and to lead the internal credit application process from end to end.
• With guidance from the credit manager, or head of department (with support from internal legal counsels and Lenders’ counsel), to lead the termsheet negotiation and structuring discussions with the client. Ensure compliance with local and international regulations and credit policy guidelines.
• Guide and coach, the junior team members, developing them professionally.
• Other ad-hoc duties/projects as assigned by the Head of Department.

Requirements:

• People leader, team player and solid independent professional. Highly adaptable to a cross-cultural environment and working closely with a multitude of professionals from various nationalities.
• Extensive deal structuring and credit experience across a multitude of sectors and exponent in various financing structures.
• Seasoned credit professional with extensive experience and track record in taking credit decisions/views. Ability to work with semi-complete information, but sufficient (enough) to form a sound, well-grounded credit view in a fast-paced, quickly moving, fluid and highly compressed schedule.
• Confident in expressing and communicating a credit opinion, including a negative recommendation.
• Strong stakeholder management skills, getting their buy-in on credit recommendations (including the case when it is a negative recommendation).
• Strong written and oral communication skills.

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R1660413 (Zhang Jiawei)

The successful incumbent will be responsible for providing excellent investment advice for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate investment analysis, client discussions, marketing and promotion.

A brief description of responsibilities as follows:

• Supporting the Client Advisers to provide excellent advice to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• Partnering Client, Business Support and Third-Party Service Providers to ensure relevant product access as well as competitive pricing for clients
• Ensure all client portfolios are in-line with clients’ needs, objectives and risk appetite
• Provide market updates to clients, prepare reports related to the portfolio, as well as specific product performance
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of any in-house funds and portfolios
• Take ownership of proposals and follow ups new prospects
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times
• Develop strong hands-on understanding of the client services function. While this is not a day to day responsibility, complete understanding of client services function is critical for the incumbent to succeed in this role

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

Min 2-3 years of relevant experience from wealth management or private banking areas.

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred but not necessary.

The incumbent must have strong analytical, written and spoken English skills. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

Role : Technical support/desktop support personnel

Experience: Minimum 18 months relevant experience

• Provide first/second level contact and problem resolution for customer issues.
• Work with vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• Minimum of 18 months’ years of IT experience.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Proven ability to multi-task, effectively determine priorities and meet SLA’s.
• Excellent communication relationship-building and internal customer service skills.
• Adaptable and flexible in a fast-changing industry and work environment.
• Willing to work off-hours and weekends when required for projects or emergency support.

Responsibilities

• Handle Order fulfilment, Orders processing and manage sales orders
• Generate sales order schedules
• To provide continuous post-sales support
• Monitor shipment, preparation and expediting of sales orders and invoices
• Sourcing drawings, technical information, and data as required
• Provide operational solutions and support in resolving enquires
• Prepare monthly sales reconciliation report

Qualification and Experience Requirements:

• Min Diploma in Business or Technical discipline
• 3-5 years of relevant sales support / order processing / customer service experience

Interested candidates please send your updated resume in MS Word Format to: [email protected]

Jacqueline Jessica Fong Hsin Ting
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA License No: 99C4599
Personal EA License No: R21103226

We are looking for enthusiastic Customer Support Representatives to join our team . In this role, you will be the first point of contact for tourists seeking information and assistance with their travel plans. This position requires a commitment to providing exceptional customer service, with a focus on planning travel routes and selling travel products.

Key Responsibilities:

• Answering questions for tourists through online platforms.
• Planning travel routes and selling travel products tailored to client needs.
• Handling inbound phone calls and conducting online consultations.
• Guiding tourists through the transaction process.
• Keeping accurate records of customer interactions and transactions.

Requirements:

• Excellent communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and handle multiple tasks.
• Familiarity with travel destinations and route planning.
• Customer service experience is preferred but not mandatory.

Salary:

• Competitive salary based on experience and qualifications.

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

• Has developed analytical skills and application of scientific methods to perform a variety of activities

Business Expertise

• Has good understanding of how the team integrates with others

Leadership

• Has no supervisory responsibilities

Problem Solving

• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

​

Impact

• Impacts the quality of own work

Interpersonal Skills

• Uses communication skills to exchange of information

We are seeking a Legal Support Assistant to provide secretarial and administrative support in a timely and responsive manner to legal staff, with a consistent and high standard of quality to partners, lawyers and business services staff in the practice group to meet client requirements and deadlines to deliver an exceptional client experience.

KEY RESPONSIBILITIES

• Provide timely and accurate support to lawyers and business service managers, with administrative support needs.
• Deliver high quality, accurate work whilst managing deadlines, responding to change and the competing priorities of all work.
• Meet required deadlines and negotiate alternate timeframes when necessary.
• Scan, print or photocopy relevant documents as and when required by the relevant practice group support colleague or lawyer.
• Liaising with business services and other services to coordinate urgent mail and courier requests.
• Develop and maintain a robust file management system for all electronic and hard copy documents.
• Provide ad hoc support to the group or division such as dealing with incoming mail, answering the telephone, amending documents and any other administrative duties.
• Assist lawyers with petty cash requests, currency requests and expense claims in a timely manner.
• Assist with updating client information and relevant databases, following legal assistant or lawyer instructions in a timely manner (eg, InterAction).
• Prepare files for archiving and manage return and retrieval of files following firm guidelines.
• Assisting internal and external practice group events and functions.
• Adhere to firm, office and practice group policies and procedures, including those that are formal, informal, documented or verbal.
• Take all necessary steps to ensure you are aware of correct procedures. Maintaining inquisitive, collaborative and vigilant work habits, keeping abreast of changes and developing more efficient work processes.
• Demonstrate enthusiasm and proactivity in the workplace, including participating in and contributing to team meetings and activities, firm initiatives, learning and development sessions and other relevant activities.
• Take responsibility for your own learning, undertake recommended training, keep up to date and comply with firm policies, adopt new or improved firm and practice group recommended work practices, and share information with others about better ways of working.
• Comply with WHS obligations and responsibilities in accordance with the requirements for this role as set out on the intranet.

SKILLS, EXPERIENCE AND QUALIFICATIONS

• Typing speed minimum of 60wpm with 98% accuracy.
• Knowledge of the Microsoft suite (Outlook, Word, Excel and PowerPoint).
• Good written and verbal English communication skills with a demonstrated ability to building effective and trusting relationships with people internally and external to the firm.

At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.

Responsibilities

• To review customers’ accounts
• Assist with customer due diligence checks within commercial banking
• Conduct report checking, media searches
• AML and KYC duties
• Assist with KYC documentation
• Liaise with the client to gather detailed client information and supporting documentation required to complete the CDD profile including Financial Crime Risk Review and Know Your Customer
• Review and check for completeness of CDD information and supporting documentation before submitting the case to CDD Operations for review and approval
• Act as a point of escalation for backend CDD Operations and escalate a case to the Relationship Manager if the client is not cooperating
• Timely and accurately updating the activity tracker for management reporting Customers / Stakeholders
• Other ad hoc duties

Requirements

• Diploma / Degree in Banking & Finance or relevant course
• Proficient in MS Office
• Good communication skills
• Preferably with at least 1 year of relevant experienced

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

• Monitor third party security feeds, forums, and mailing lists to gather information related to the client through automated means

• Produce intelligence outputs to provide an accurate depiction of the current threat landscape and associated risk through the use of customer, community, and open source reporting

• Produce actionable intelligence information for delivery to colleagues and customers in the form of technical reports, briefings, and data feeds

• Review vulnerabilities advisories

• Review and process threat intelligence reports

• Perform detailed investigative works into all traffic anomalies against established, historical baselines of individual agencies. Reviewing and profiling the events of all monitored clients

• Assess each event based on factual information and wider contextual information available

• Review, propose and generate reports to automate or reduce low value event escalations

• Build rules and intelligence to detect such threats and proliferate to all monitored networks

• Implementing and devising detection method of such threats in our security operations through SIEM Rules, DB scripts etc

• Perform periodic analysis of security events, network traffic, and logs to engineer new detection methods, or create efficiencies when available

• Supports the development of tactics, techniques, and procedures in providing proactive threat hunting and analysis against the available information sources (e.g. Netflow, DNS and Firewall logs, etc.)

• Assist the Security Analysts with the investigative works

• Prepare training programme for Security Analyst and conduct knowledge sharing sessions for Security Analyst

• Fulfil Change Requests, Service Requests and respond to internal / external enquiries with regards to detection Use Case

• Any other tasks as assigned

Requirements

• Degree holder with at least 5 years' of experience in related field and capacity

• Prior experience working in a Security Operations Centre (SOC) or Computer Emergency Response Team (CERT/CIRT)

• Possessed deep interest in open source research and critical thinking / contextual analysis abilities

• Investigative and analytical problem solving skills

• An understanding of the current vulnerabilities, response, and mitigation strategies used in cyber security

• Related professional cyber security certification, such as GCIA, CEH, will be preferred

• Experience with intelligence analysis processes, including Open Source Intelligence (OSINT) and closed source intelligence gathering, source verification, data fusion, link analysis, and threat actor

• Ability to research and characterize security threats to include identification and classification of threat indicators

Job Description

· Communications Development and Delivery - Analyse an organization and design its processes and systems, assessing the business model and its integration with technology.

· Assess current state, identify customer requirements, and define the future state and/or business solution.

· Research, gather and synthesize information.

· Looking for candidates with 0-2 years’ experience in marketing/communication/events industry –

· Primary skill Change Management.