Customer Support Assistant

• Working Days: 6 Days [ Offday on Monday ]
• Working Hours: Tuesday-Friday 9.30am-5pm; Weekends, public holidays and school holidays [ 9.30am-6pm ]
• Location: Snow City [ Jurong East ]
• Salary: $1,800-$2,200

Job Scope:

• Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.
• Greeting customers and assisting them in making purchases
• Identifying customers’ needs and matching these with available products or services.
• Maintaining the store’s neatness and arranging displays.
• Ensuring that the store is well-stocked.
• Receiving and organising new deliveries.

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are a money broking firm looking for dynamic individuals to join us as IT Support Executive.

1. Responsibilities

1.1. Provide technical support to user desktops and laptops

1.2. Provide support in telecommunication and voice equipment

1.3. Setup new users – desktops and laptops applications installation and voice turrets

1.4. New equipment, desktops and printers’ installations

1.5. Participate in tech refresh, operating systems and applications upgrade

1.6. Regular checks for desktops and laptops: anti-virus and anti-malware checks; ensure that patches are up to date

1.7. Troubleshoot hardware and software issues

1.8. Assist in evaluations and tests on new software and hardware

1.9. Relocation of user positions and desk positions

1.10. Handle inventory management (updates and tracking)

1.11. Maintain IT documentations, ensure information is up to date.

1.12. Tasks and processes in accordance with IT and Compliance policies

2. Others

2.1. Assist in office renovation by supervising workers

2.2. Any adhoc assignments by Management

Requirements

- Professional Certificate / Nitec, Diploma in Information Technology related field

- Minimum 3-5 years of experience

- Work experience in financial institutions would be added advantage

- Team player with the ability to collaborate and support each other

- Independent and has ownership of his / her assigned tasks

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

This position will lead logistics initiatives and help ensure all Deliver transformation standards are deployed across manufacturing sites. This includes proactively developing and deploying best practices and driving continuous improvement. This role will lead large scale cost savings projects, drive efficiencies, and work closely with senior leadership across manufacturing sites and the global deliver team to address logistics needs.

A Day In The Life

• Develop and prioritize opportunities and action plans to improve service, and reduce transportation costs across the network.
• Partner with finance to review freight spend, potential risks, potential upside and lead projects to reduce variance vs Annual Operating Plan.
• Collaborate with large manufacturing sites to drive process standardization and deploy best practices.
• Ensure route code and route guide compliance.
• Identify inefficiencies in processes and technology and support enhancements by working with Enterprise Deliver COE (i.e. TMS, E2E Visibility, Control Tower, etc).
• Uncover cost savings opportunities to achieve 5-6% YoY cost.
• Work with the Deliver COE to achieve service, sustainability, and cost targets.
• Deploy transportation acumen/capability/knowledge management/training within manufacturing sites.
• Drive cross-functional initiatives and collaboration.
• Ability to consistently make timely decisions even in the face of complexity, balancing systematic analysis with decisiveness.
• Travel 15% to manufacturing sites within Greater Region China and APAC.

Must Have:

• Bachelors degree required
• Minimum of 8 years of relevant experience in transportation, with a minimum of 3 years people management experience.
• Ability to speak Mandarin as the role needs to work with stakeholders in China
• In-depth knowledge of transportation planning and transportation management system (TMS)
• Experience managing China ground transportation network and China exports
• Strong results orientation (driving to deadlines, financial targets, project goals, etc).
• Microsoft Office Suite User
• Analytical mindset and excellent problem-solving skills.
• Experience leading cross-functional initiatives.
• Experience working in a multi-national companies with diverse culture, matrix organization and regional led responsibilities.
• Experience in Medical Device or Life Science industry.

Overall Role:

Responsible for overseeing the core operations of the Home by using best business practices and maximizing cost-effectiveness to ensure the maintenance,upkeep of the facilities and safety aspects are in compliance with the guidelines set by Government agencies for a clean, comfortable, safe, secured and pleasant home environment for residents and staff.

Key Responsibilities

Strategic Planning

1. Contribute to the creation and implementation of best practice strategy, policies, processes and procedures to aid and improve operational performance.
2. Contribute and support new programmes, initiatives and projects with positive outcomes.
3. SSet KHIs for staff, review staff’s performance and motivate and mentor them to achieve excellence.
4. Implement action plans approved by Executive Director
5. Liaise with consultants on various fields to improve outcomes for the Home.
6. Prepare the annual Department budget.
7. Review existing vendors and ensure securing best quotations for Home’s projects and purchases.

Supervision

1. Oversee a multi-disciplinary team.
2. Devise work objective plan for subordinates.
3. Create a healthy and work balance environment to ensure physical and mental wellness.

Administration

Operations related - to ensure efficient and smooth delivery of services to the Home:

• Oversee and manage the stock keeping and purchasing of food, household and toiletries and personal needs of the residents.
• Oversee Environmental and Sanitisation programme
• Housekeeping & upkeeping of premises – kitchen, laundry, repairs and replacement, landscape and related tasks to ensure the safety, cleanliness and functionality of facilities and equipment
• Fire Safety Management
• Indoor Air Quality Management
• Transport Management
• Vendor and supplier contract Management
• Security and Guard post Management
• Audits by Government agencies
• Oversee in-house project works
• Preparation of Cyclical Maintenance report

Office related

• Donation-in-kind management – identify needs & work with Partnership Dept for donations
• Review and renewal of vehicle insurance
• Working closely with Governmental Agencies and Suppliers

Facilities Manager Qualifications / Skills:

• Strong project management skills
• Customer service orientation
• Good Written & Communication skills
• Technical engineering skills
• Decision making
• Problem solving
• Good MS Office skills
• Leadership
• Professionalism

Education and Experience Requirements:

• Diploma/Degree in Building Services, Mechanical Engineering, Building & Facilities Management or equivalent
• 5 -10 years in related positions
• Good Knowledge of mechanical building services installation, building maintenance, operations, safety, health & environmental practices and product knowledge

My client is a risk and assurance company, supporting the maritime sector. This role will support RFx activities and negotiations, and supporting Global Category Managers with tactical procurement activities.

Job Description:

• Support RFx activities and negotiations
• Identify, develop, execute and monitor strategic sourcing
• Assist in improvement of Procurement governance, documentation, and P2P processes/system
• Track and support contract renewals, vendor performance management, and supplier audits
• Support Global Category Managers in tactical procurement activities
• Analyse spend data
• Track and report savings
• Assist in market benchmarking exercises and research
• Active support and collaboration with local and regional stakeholders for project implementations
• Provide new ideas and innovative solutions to the team

Requirements:

• Bachelor Degree
• Prior working experience in Procurement, Logistics or Supply Chain roles

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Temp, Strategic Capabilities and Learning

Location: Thomson, Caldecott

Work Days: Monday - Friday, office hours (Hybrid)

Contract: 12 months

• Support delivery of briefings, trainings, and engagement sessions, including related administrative and logistical matters.
• Coordinate meetings and follow-up on tasks such as notes of meeting and action items.
• Assist in the development, implementation and review of programmes and services to build the social sector’s capability.
• Assist in development and analysis of feedback and evaluations.
• Develop resource materials for training and supervision.
• Conduct trainings and briefings.
• Review existing training and briefing materials, where applicable.
• Conceptualise and implement organizational development initiatives (e.g. Director’s engagement sessions).
• Other tasks related to supporting Adult Protection work.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)

Phillips 66 & YOU - Together we can fuel the future

Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Phillips 66 was recognized by Forbes as one of “America’s Best Employers” in 2021.

Learn more about Phillips 66 by visiting phillips66.com/about.

Reporting to the Director, Market Analysis, the Senior Market Analyst will be responsible for supporting Singapore Trading desks by providing short- and long-term fundamental analysis to the Crude desk. The senior analyst will work effectively within the Singapore analysis group, but contribute regularly to the assignments led by trading strategists in other locations such as Houston and London. He or she is responsible to identify and propose trading strategies based on fundamental analysis. The senior analyst should proactively engage with traders and trading managers to understand current and potential business needs and tailor analysis accordingly.

Primary Function/Responsibilities:

• Analyze fundamental data; update monthly supply and demand crude balances for the Asia and Middle East crude markets and contribute to fundamental reports.
• Track refinery maintenance, expansions, crude trade flows, and fuel specification changes.
• Model crude demand based on refinery runs, product demand, stockpiling activities.
• Calculate arbitrage values for multiple crude grades based on RCV values and freight.
• Maintain and update databases, with data from multiple government sources and data agencies. Estimate crude field maintenance and refinery operating rates.
• Tracks ships to keep the relevant desks updated on regional trade flows.
• Participate in weekly meetings with traders, collaborate and formulate the short-term market view and try to generate trading ideas.
• Develop, maintain and improve new models to support changing business needs.
• Provide daily market updates of news and analysis pertinent to the crude market worldwide. This would include market intelligence from a range of publications, news sources and original work.
• Provide ad hoc analysis and help with data augmentation exercises carried by the Singapore analysis team.

Education, Skills & Experience:

• Bachelor’s degree in engineering, finance or economics.
• 6-10 years’ experience on a commodity trading floor, with trading support, or in a refinery in a market/planning function, or a fundamental research firm is preferred.
• Financial, economic, statistical analysis or modeling experience is preferred.
• Strong written, oral communication and presentation skills.
• Proficiency with Excel, Access or other database software, statistical modeling software, and economic model development is a plus (R, Matlab, Eviews, Stata,etc) preferred.
• Coding experience in SQL and VBA or other programing language preferred.
• Proficiency in Microsoft software applications.

We regret to inform that only shortlisted candidates will be notified.

Phillips 66 International Trading Pte Ltd adopts the Tripartite Standards and is committed to be a fair and progressive employer.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary range : $2500 - $4,300

Location : Buangkok

Working hours: 44 hours AM shift (to be discussed)

• Monday - Sunday (3 or 4 days work week) 8am to 8pm
• Monday - Sunday (5 days) 8am to 6pm

Responsibilities

• Carry out preventive and curative medical services under the guidance of the doctor and head nurse
• Oversee the general health of the residents: participate in and supervise medical and nursing care routine
• Supervise and assess the performance of nursing aides and health attendants
• Assist and carry out emergency situations in the Home
• The Staff Nurse will report to the Head Nursing and Therapy

Requirements

• Candidate must possess at least a diploma / degree / professional degree in Nursing
• Candidate must be a State Registered Nurse with valid certificate by the Singapore Nursing Board (SNB)

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

COMPANY DESCRIPTION

We are an ISO-certified full-service consumer research consultancy with proven local expertise. For thirty years now, we have helped some of Singapores best-known brands and government agencies discover deeper insights into their consumers. From advanced analytics to qualitative exploration, our research specialists and data scientists bring incisive data-driven rigour to every business question.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

An Assistant Manager in Client Servicing will lead project teams in the design, set-up and management of turnkey research projects, and carry out account management activities - managing existing client relationships, including seeking repeat business.

Responsibilities

• Direct complex projects and higher-value work, displaying well-developed research skills, knowledge and thought
• Generate meaningful insights from research data to add real value to the client
• Demonstrate a high-level of competence in project debriefs and client recommendations. Design and co-implement advanced analytics techniques where relevant (with the marketing science team)
• Maximize opportunities for client contact; relationship-building and seeking repeat and new business wins, including a min of two targeted account face-to-face meetings/year
• Keep abreast of current trends within market research and competitors, in order to develop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
• Supervise junior executives work and provide analytical and reporting guidance

• Bachelors degree in Business, Economics, Social Sciences, Marketing, or a related field
• At least 6-8 years of strong Market Research Experience in managing projects of different types and across a wide array of industries
• Have at least 2 years of experience as a people manager
• Problem resolution and ownership of results
• Use advanced research techniques and apply them appropriately
• Keen to learn, proactive in self-development and development of others
• Strong attention to detail and perform with consistent accuracy
• Communicate and work effectively with the team

Key Responsibilities

• Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships via cold-calling
• Deliver consistent high-quality customer services by possessing customer focus attitude, with the ability to recommend an appropriate solution and creating value
• Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience
• Increase customer base and revenue through awareness of local market trends and intelligence
• Other ad-hoc duties as required

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Regional Supply Analyst - GJR

Our client is a Global US Healthcare MNC. The organization has a strong base in Singapore. They have more than 20 years of experience and rapidly expanding and they looking for an experienced Regional Supply Analyst.

1. Supply Planning

• Collaborate with various cross-functional teams to support the APAC commercial team in achieving the financial plan and meeting demand requirements.
• Act as the single point of contact for APAC with the global team on allocation matters.
• Lead supply and allocation meetings with the global planning team.
• Support global allocation communications and processes within APAC.
• Key deliverables for this role: On-Time In Full (OTIF), Backorders, and meeting financial plan targets.

2. Inventory Planning

• Maintain inventory targets to ensure optimal stock levels.
• Drive and govern correct inventory planning parameters.
• Actively participate in process improvement initiatives to enhance supply chain efficiency and reduce costs.
• Key deliverables for this role: Days Inventory on Hand (DIOH), Excess and Obsolete Inventory (E&O), and implement improvement strategies as needed.

Essential Skills / Experience

• Bachelor's degree or Diploma in Business, Supply Chain Management, or a related field
• Minimum of 5 years of experience in supply planning and/or inventory management within
• Multinational companies
• Comprehensive understanding of end-to-end Supply Chain strategies and planning execution, particularly in a regional capacity
• Proficient in SAP and Microsoft Office, with a particular emphasis on Excel skills such as
• Lookups, PivotTables, Nested formulas, Macro/ VBA Programming, Power Query, Power Pivot Etc.

Location : Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Gerard James Rozario, Reg No: R21101884) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Summary

• Perm role comes with comprehensive benefits (Annual leave, VB (twice a year), medical benefits, etc
• Working days & hours: Monday to Friday 830am-530pm
• Reporting to IT Manager

Roles & Responsibilities

• Assist in IT strategies including application system (Navision), and infrastructure to support the Business Unit.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Administer the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• Maintenance of all software and IT related warranty and licenses used by the company.
• Administer and maintain LAN/WAN infrastructure on routers, wireless AP, IP Phone and firewall.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Implement change requests and application enhancement to the ERP system.

Requirements:

• Possess min Diploma or Degree
• Possess minimum 3-5 years of experience in the NAVISION and ERP applications and systems
• Knowledge and experience with Microsoft SQL Server

How to Apply:

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Position Type: Contract, deputed to Client | Work Location: City Hall MRT

Minimum 1 year of experience as a Service Desk with hands on experience in ITSM – ServiceNow.

Provide support to end-users, managing user accounts in different environments, assisting with project management tasks, conducting audits, and preparing reports, handling incident and change requests, and performing basic administration of the ServiceNow tool. The role is crucial in ensuring smooth IT operations and user satisfaction within the specified project. Specifically:

• Logging/Resolving User Queries: Serve as the first point of contact for users who have issues or queries related to IT services, systems, or applications. They log and track these issues and work towards resolving them.
• User Administration: Managing user accounts and access permissions for a specific project in different environments (DEV - Development, QA - Quality Assurance). This includes creating, modifying, or deactivating user accounts as needed.
• Backup to PMO Tasks: Providing support or assistance in Project Management Office (PMO) tasks. This could involve helping with project-related documentation, tracking tasks, or assisting in project management activities.
• Audit and Operation Report Preparation: Conducting audits to ensure compliance with established processes and preparing operation reports. This involves collecting and analyzing data to provide insights into the performance and efficiency of IT services.
• IR/SR/CR Administration and Alerting: Managing Incident Requests (IR), Service Requests (SR), and Change Requests (CR). This includes handling the administration of these requests and setting up alerts or notifications for critical incidents or changes.
• Basic Administration of ServiceNow: Basic administration involves tasks such as assigning tickets, creating new user profiles, and managing the overall functionality of the tool.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

Job Responsibilities:

• Collaborate with multiple stakeholders and agencies to enable efficient data collection process.
• Manage report schedules and download from multiple data source systems, to ensure prompt data delivery.
• Clean and transform data into predefined templates.
• To validate and ensure data accuracy and quality.
• Harmonize, organize and prepare data as per analysis requirements.

Must-have Requirements:

• Must be proficient in Microsoft Excel Power Query and Power Pivot.
• Strong grasp of data organizing, data cleansing, and dataset bridging among tables.
• Familiarity with various data modeling techniques, encompassing management of table relationships across different systems.

Good-to-have Requirements:

• Ability to pay attention to details and manage tasks effectively.
• Experience with MarTech tools (e.g., Adobe, GA4, Google Ads, SFDC, etc.) is a plus.
• Foundational knowledge of common marketing campaign metrics and definitions is a plus.
• Support the data analytics requirements for the business
• Maintain data and reporting requirements
• Perform data-mining searches from the data warehouse
• Maintain data integrity standards and appropriate business / commercial rules
• Generate ad hoc reports for the team as requested

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

We have partnered with a growing maritime technology company to find an Network Support Engineer, who will be responsible for technical support of the existing clients, dealing with exciting network related cutting edge technologies. You'd be joining an international European company with great culture and supportive environment (e.g. generous leave benefits).

Responsibilities:

• Provide excellent customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet their expectations,
• Provide 1st and 2nd lvl technical support to the clients troubleshooting technical issues predominantly through phone call and email,
• Monitoring smooth operation of company's solutions ensuring full utilization of the product,
• Help customers understand the best ways to utilise our products, based on their business needs
• Provide and manage feedback to various internal customer teams to improve customer experience

Requirements:

• Comprehensive understanding of troubleshooting networking technology related to operating systems, hardware, email protocols and firewall
• Any professional certifications such as CCNA or equivalent would be a plus. Similarly any exposure to the maritime industry is nice to have, but not necessary.

If you'd like to hear more, please apply and/or contact us at:

www.holloberg.com

Business Registration No: 201805144D

EA Registration No: R1653145

License No: 18C9522

Responsibilities:

• Gather, analyses and formalize user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.

Requirements:

• Minimum 1 year experience with substantial project work in software development
• Diploma/Degree in Computer Science, Information Technology, Management of Information Systems or equivalent
• Hand-on experience in React Native
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques

Kindly indicate 106 – Analyst (Business Analyst)

Interested applicants may send in their detailed resumes in MS Word to Meme @ [email protected]

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R23116792 | www.itcspl.com.

The PM/BA will be the privileged contact for user representatives during the analysis and project phases, and will be responsible for all standard project management tasks such as:

- Preliminary studies and analysis

- Planning and budget elaboration and follow-up

- Organize and run dedicated committees (steering committees, project committees, etc)

- Identify and report on project risks, attention points and issues to follow-up

- Requirements and general functional specifications (GFS): Coordination of workshops, minutes, writing GFS, Review and validation with Sponsors, Presentation and support to Dev Team, etc

- Coordinate all teams, from same division or other divisions, working on the same project

- Plan the migration strategy and change management activities related to these new projects

- Coordinate, supervise and contribute to Users Acceptance Tests (UAT) related to new implementations

- Ensure the good relationship with business sponsors and stakeholders on each location

At least 5 years of experience in:

• Banking Industry, as a Project Manager and/or as Business Analyst

• Core Banking processes and features :

• Strong knowledge of transaction capture, settlement and accounting booking

• Good knowledge of financial products and on their underlying (Securities, Payments, Money Markets, Foreign Exchange, Credit, Derivatives and Structured Products, Commodities)

• Regulatory Reporting (e.g. MIFID2, Cost and Charge Reporting to clients)

• Reconciliation and matching systems (e.g. Intellimatch)

• Payment and transaction settlement systems (SWIFT, SEPA, local domestic systems in Europe and in Asia)

• Excellent communication skills in English, both oral and written.

• Strong proficiency with Powerpoint, Excel, Word, Visio

Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)

Scope of project(s)

• Core Banking Platform, Corporate Actions, Settlements and Payments, Reconciliation systems, Regulatory Reporting

• Transversal projects involving other domains, but with a major impact on Core Banking platform.

Responsibilities and skills required:

• Proactively communicate and collaborate with external and internal third-parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, Screen and Interface designs, Business process designs

• Define requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.

• Drive and challenge business units on their assumptions of how they will successfully execute their plans

• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, subject matter experts and technical teams.

• Serves as the conduit between the customer community and the technology teams through which requirements flow.

• Develop requirements specifications according to standard templates & methodology

• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Be the liaison between the business units, technology teams and support teams.

Business Information Support Analyst

Our client is a bank.

Job Description:

• Responsible for performance reporting

• Provide insightful, accurate and comprehensive business performance analysis

• Highlight performance variance and provide comparison against budget expectation and other business cycles

• Perform reconciliation to ensure financial data accuracy

• Manage and resolve data issues

• Work closely with business units to assess feasibility of report requirements

• Assess and review objective of data request prior to extraction

• Constant review and assessment of workflow to strengthen work process.

• Identify and initiate automated mechanism

Job Requirements:

• Degree in any relevant discipline

• Proficient in Excel

• SAS query tool preferred

• Salary ranges between S$3,500 to S$4,500 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

Role purpose

• To Learn and acquire knowledge and skills for the formulation lab for agrochemical industry.
• To support the Lab Team lead in the day-to-day Quality Assurance and Quality Control related
• activities for ensuring efficient execution of Site quality system.
• Support to Quality to drive lab vision, ensure execution of lab vision to meet company business and production requirement.

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, applications, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, applications, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer and application systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair applications and computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

As a system Analyst is required to work on a project that Birlasoft Solutions, Inc (formerly known as KPIT Infosystems Incorporated and herein after referred to as “Birlasoft”) is executing for our client, Cummins Inc in Singapore. GOMS is a customized ERP used by Cummins Inc Engine business unit. The project involves software development, upgrade and support to customer’s current Global Order Management Systems (GOMS). This project manages and handles order booking for aftermarket sales for engine business unit of Cummins Inc.

Development and support include the enhancement and maintenance of the existing functions of Global Order Management Systems. It includes the integration, testing, troubleshooting and analysis of the problem related to GOMS application. Timely upgrade of GOMS application in customer environment which includes upgrade plan, Roll-Out plan, Backup plan and running a trial upgrade.

The project also includes the development of the new functions which are initiated by Change request, documentation of the work performed via incident report and change request, documenting the customer’s requirements (DUR), coding and testing the module. Birlasoft is following the Agile method to implement the projects for Cummins Inc.

As a system Analyst is also, required to work on WMS Application (Red Prairie (2009)) used by Cummins Inc Engine business unit. The project involves software upgrade and support to customer’s current warehouse operations which is fully dependent on Red Prairie Application. This project manages and handles Shipment to customer, it allows to receive customer orders from GOMS system and then floor will pick, pack, stage and ship the shipments. Below are core operations handled/managed by Red Prairie (2009)

· Inbound – Receiving of inventory in warehouse (ER/ASN).

· Packaging – Stock/store/make readiness of received inventory.

· Inventory – In/Out/Stock/Categorize/Manage inventory.

· Outbound – Manage customer orders for their shipments (pick, pack, ship) based on order types like Emergency, Engine Down, Priority Customer, Direct Shipment, etc.

During whole operations, any worker, supervisor, any one on floor if faces any issue, pop-up or any connectivity issues, needs to be look after, troubleshoot and provide prompt solution to avoid any delay with inbound/outbound, shipments to customer.

Responsibilities:

• Collaborate with clients, stakeholders, and end-users to gather and analyze business requirements, ensuring a thorough understanding of project objectives.
• Translate business requirements into clear and detailed technical specifications, providing guidance and support to the development team throughout the software development lifecycle.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Define and document functional and non-functional requirements, ensuring they align with business goals and objectives.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Collaborate with developers, designers, and QA teams to clarify requirements, resolve any ambiguities, and ensure accurate implementation.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Requirement:

• Bachelor's degree in Computer Science, Information Systems, or a related field with 3 to 5 years of experience as a Technical Business Analyst or a related role.
• Experience working in an IT/software development company or in a client-facing consulting role.
• Familiarity with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms.
• Proven experience as a Business Analyst or similar role, with a focus on translating user requirements into technical specifications.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Excellent written and verbal communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Familiarity with software development methodologies and practices, such as Agile or Scrum.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Support Production system, perform enhancement and develop new changes, etc.
• Good technical Skills with Unix scripting, Sql, oracle and production support.
• Knowledge in Java or web technologies, will be preferred.
• Experience in ITIL processes.
• Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself.
• Prepare/update Technical Specifications and end user system job instructions documents.
• Liaise with external parties pertaining to system collaboration and system testing.
• Observe, maintain and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set.
• Ensure quality deliverables, documentation, reporting for work assigned and performed.
• Willingness to work on call support on weekends / public holidays.

Job Summary

As a Legal & Secretariat Support member, you will play a vital role in providing assistance with various legal and secretarial tasks. Your responsibilities include preparing joint venture and franchise agreements, supporting the Company Secretary for CEG-wide companies, managing trademark registrations, and obtaining essential business licenses.

Key Responsibilities

• Legal Documentation: Assist in the preparation of joint venture and franchise agreements, ensuring accuracy and compliance with legal requirements.
• Company Secretarial Support: Provide valuable support to the Company Secretary for CEG-wide companies, assisting with administrative and secretarial duties.
• Trademark Management: Aid in the registration, tracking, and monitoring of trademarks, safeguarding our intellectual property assets.
• Business Licenses: Collaborate on the process of obtaining necessary business licenses, ensuring compliance with regulatory requirements.

Requirements

• Minimum Diploma qualification with a minimum of 2 years' relevant experience.
• Pleasant demeanor and a proactive, meticulous, and well-organized approach to tasks.
• Proficiency in MS Office applications, with excellent PC literacy.
• Bilingual proficiency in English and Mandarin (written and spoken), enabling effective communication with Chinese-speaking clients regarding their queries and concerns.

Join our team and contribute to our legal and secretarial endeavors, supporting the growth and compliance of our organization.