Responsibilities

- Perform impact analysis on Project scope and document proposed solution and estimated required effort

- Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

- Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

- Define and ensure traceability from functional specifications to business requirements

- Ownership of the creation of functional design specifications and technical design document

- Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

- Review and contribute to test planning and design for SIT and UAT

- Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

- Provide input to impact assessment and estimation for Project Change Request

- Manage and work with vendor and internal teams to successfully deliver committed scope for AML systems

- Manage and work with stakeholders during all phases of system changes delivery

- Coordinate and plan with Infra and change management teams for application deployment activities in DevOps environment.

- Conduct technical delivery/process knowledge and best practices sharing/training sessions with internal teams to help improve overall delivery competency level.

Requirements

- AML/Compliance Tech system enhancements delivery experience in the banking industry

- Hands on experience in design and configurations/development work for the NetReveal AML application

- Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work

- Strong Oracle SQL, PL/SQL and Unix skills

- Good application design operational impact awareness

Key Domain/ Technical Skills:

· SQL / PL-SQL, Java, Unix shell scripts

· Netreveal / Actimize / Fircosoft AML application,

· DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon

Mon to Fri 8.30am to 5.30pm

Job Purpose: To help company manage the various key systems and develop integration strategy according to the company’s strategic IT direction.

Job Description:

1. Support Finance department to resolve and analyze issues with Dynamic 365 Finance.

2. Support Commercial team to resolve and analyze issues with billing system.

3. Support Operation team to resolve and analyze issues with ship operation system.

4. Manage and enhance existing 3rd party systems integration with Dynamic 365 Finance.

5. Help identify business requirements and develop solutions to address those requirements.

6. Help design, setup and maintain company centralized data vault, which is a key initiative to take ownership of company data.

7. Work with stakeholders to identify and develop integration mechanisms of 3rd party system with centralized data vault.

8. Provide recommendations to keep pace with technological advancement in Database technology.

9. Be the project leader for new system deployments.

10. Assist with daily IT support of ISD department.

Skills requirement:

1. Strong programming skills in SQL/MySQL, XML, XSLT, HTML/CSS, Java, JavaScript, JSON, php, and Python.

2. Has experience working in accounting system with basic accounting concept

3. Familiar with Microsoft Dynamic 365 environment

4. Familiar with Microsoft 365 – Power Platform

5. Familiar with Microsoft Azure environment

6. Familiar with Microsoft Server environment

7. Familiar with Microsoft Databases – SQL DB, Azure SQL database, Dataverse

Qualification:

1. University graduate or diploma in computer sciences related disciplines

2. Microsoft certification in Azure Database or SQL Database related disciplines

3. Min 5 years working experience with Database and application development.

4. Accounting software and business analysis experience is preferred

5. This role required to communicate with counter part in China

Responsibilities

· Responsible for installing, configuring, testing and maintaining Informatica PowerCenter software

· Responsible for reviewing and understanding requirements and translating them into high-level and low-level documentation including source to target mapping

· Responsible for building of data mappings, sessions and workflows to meet requirements (Informatica 10.x or higher)

· Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)

· Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity

· Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures

· Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities

· Must have impeccable written and oral communication skills down to the mapping documentation level

· Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners

Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines

Requirements

· Should be independent, quick learner and team player

· Able to work independently with minimum guidance

· Have good communication skills (to work with various levels)

· Minimum 4 years or above with the relevant experience

· Proficiency in Informatica PowerCenter 10.x or higher preferably in a Unix (Linux/AIX) environment with AS400/Oracle sources and targets.

· Must have experience in Oracle 19c or higher (SQL*Plus, PL/SQL)/Experience in Unix Shell Scripting (Linux/AIX)

· Experience Job scheduling tools like Control-M

· Good to have experience in Change Control Management tools & Visio

· Have experience on all stages of Software Development Life Cycle (SDLC)

· Able to do requirement gathering, impact analysis, ETL mapping, build, unit testing, support SIT/UAT/Production

Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment

Key Domain/ Technical Skills

· Proficiency in Informatica PowerCenter version 10.x or higher

· Experience in setting up, upgrading and troubleshooting Informatica PowerCenter infra

Experience in analyzing and producing technical mapping design specifications

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement
• Company Gym

Job Summary

We are seeking a highly skilled .NET Developer with strong system analysis and technical leadership capabilities. You will play a key role in analyzing business requirements, designing and developing software solutions, and optimizing system performance. Collaborating closely with stakeholders and team members, you’ll ensure our applications meet business goals and technical standards.

Job Description

• System Analysis: Gather and document business requirements, analyze existing systems, and create detailed functional and technical specifications.
• Software Development: Design, develop, test, and deploy applications using the .NET framework (ASP.NET, C#, MVC). Write clean, reusable code and integrate systems with APIs and databases (SQL Server).
• Project Leadership: Provide guidance to junior developers, collaborate with the Lead Analyst and cross-functional teams, estimate timelines, and review code for quality assurance.
• System Maintenance: Monitor, optimize, and maintain applications to enhance performance, security, and usability. Resolve system bugs and production issues efficiently.
• Technology Innovation: Stay updated with the latest technologies and tools, evaluate new solutions, and recommend process improvements to strengthen our systems and architecture.

Requirements

• Degree in Information Technology, Computer Science, Engineering, or related field.
• Proficiency in:HTML5, CSS, JavaScript/jQuery, ASP.NET MVC, VB.NET, C#, MS SQL Server, Visual Studio, and Version control systems (GIT, SVN).
• Strong analytical, problem-solving, and communication skills.Ability to lead and collaborate effectively in a team environment.
• Preferably 8+ years (minimum 6 years) in .NET development and system analysis.

Responsibility

• Analyse, develop, enhance, debug, support, maintain, test applications
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.
• You will typically be assigned to work on specific projects and is expected to support the Application Delivery.
• Expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Essential:

• Overall 6+ years experience in System Analysis.
• Must have Banking experience.
• Minimum 3 years of working experience in application testing, development and delivery.
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.
• Experience in working in vendor environment.
• 1 year working experience with AML (specifically transaction monitoring will be nice to have)
• Experience with Oracle PL/SQL, Oracle SQL, Batch Scripting, Control M, DevOps.
• Database (Ability to use and understand for the purpose of analysis and design an investigation)
• Analyse requirements and form solutions for the application.
• Works with external application/user teams on E2E executions.

Job Description:

We are seeking a highly skilled Senior System Analyst cum Developer with extensive experience in Microsoft Power Platform and Microsoft Modern Workplace to join our dynamic IT team. In this role, you will be responsible for designing, developing, and implementing solutions using Power Apps, Power Automate, Power BI, and other components of the Power Platform suite. You will collaborate closely with business stakeholders to gather requirements, analyze, processes, and streamline operations through automation and efficient application development.

Key Responsibilities:

• Design, develop, test, and deploy Microsoft Power Platform solutions including Power Apps, Power Automate flows, and Power BI dashboards.
• Customize and extend Microsoft Dynamics 365 using Power Platform tools.
• Analyze business processes and workflows to identify opportunities for automation and process improvement.
• Work closely with business users to gather requirements, create technical specifications, and deliver solutions that meet business needs.
• Provide technical leadership and guidance to junior developers and analysts.
• Collaborate with cross-functional teams including IT, business operations, and external vendors to ensure successful project delivery.
• Stay current with industry trends and best practices related to Microsoft Power Platform and recommend improvements or enhancements based on emerging technologies.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Senior System Analyst cum Developer with a focus on Microsoft Power Platform (Power Apps, Power Automate, Power BI) and Microsoft Modern Workplace.
• Strong understanding of Microsoft Dynamics 365 platform and its integration capabilities with Power Platform.
• Experience in designing and implementing complex Power Apps solutions with a focus on user experience and functionality.
• Proficiency in Power Automate (formerly Microsoft Flow) for workflow automation and integration.
• Experience in developing Power BI dashboards and reports for data visualization and business intelligence.
• Excellent analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
• Strong communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels.
• Microsoft Power Platform certifications (such as Power Apps Developer Associate, Power Platform Functional Consultant) are a plus.

Preferred Qualifications:

• Experience with other Microsoft technologies such as SharePoint, Azure, and Office 365.
• Knowledge of Agile development methodologies.
• Experience in mentoring and coaching junior team members.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Summary

You will be working with our client in the financial industry. You will play an important role in transforming structured and unstructured data. You will be part of a dynamic team responsible for developing, enhancing and maintaining IT systems/applications that support data management needs.

Responsibilities

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.
• Work with the stakeholders to ensure smooth deployment and adoption of new solution.
• Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.
• Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.
• Elicitation: Explore, identify and document business needs
• Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
• Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.
• Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement.
• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

Requirements

• Bachelor’s degree in IT, Business Analysis or a related field.
• Business Analysis certification (Certification of Competency in Business AnalysisTM (CCBA®), Certified Business Analysis
• ProfessionalTM (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Good experiences in SQL, data modelling and data analysis.
• Good understanding of analytics and data warehouse implementations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Knowledge Management
• Knowledge of design thinking and workshop facilitation will be an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire SYSTEM ENGINEER. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Duties of a System Engineer:

· Ensuring on-time software delivery to clients

· Overseeing and monitoring all installed systems and infrastructure

· Installing, configuring, testing, and maintaining operating systems, application software, and system management tools

· Generating reports as requested

· Proactively maintaining optimal system and infrastructure availability

· Traveling onsite for troubleshooting when necessary

· Implementing and managing security, backup, and redundancy strategies

· Collaborating with vendors and IT teams to resolve technical issues

· Managing compliance and vulnerability reports for infrastructure, including servers and workstations

· Coordinating compliance and vulnerability reports to support remediation efforts

· Submitting, extending, and managing change requests and exemptions for vulnerabilities

· Obtaining customer approvals for change requests

· Addressing customer inquiries related to change requests

· Compiling flagged items from vulnerability management system (VMS) scans

· Consulting manufacturers and resources for available solutions

· Delivering project enhancements and solutions

· Resolving incidents within the specified service level agreements (SLA)

Skillset keywords:

· Patch Management tools – Bigfix / SCCM

· Wintel Servers and AD administration

· HyperV virtualization

· MS SQL Server administration

· Security compliance

· Backup and Restore

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job Description

As a System Engineer, you will be responsible for maintaining the technical infrastructure, ensuring system reliability, and streamlining operational workflows to support Project WATT. Reporting directly to the Project Manager, you will ensure seamless integration between hardware, software, and operational systems, enabling the successful achievement of project objectives.

Your role focuses on ensuring the stability, scalability, and performance of technical systems. Unlike the Operation Manager, who oversees resource allocation and process efficiency, or the Firmware Engineer, who specializes in hardware-software interactions, you will bridge technical infrastructure with business and operational needs. By driving system optimization and cross-functional collaboration, you will play a pivotal role in supporting robust and efficient operations.

Responsibilities

• System Infrastructure Management: Design, configure, and maintain technical systems to ensure scalability, reliability, and resource efficiency.
• Dashboard Administration: Oversee WATT’s dashboard system, ensuring accurate data visualization, reporting, and accessibility for internal and external stakeholders.
• EVCO Reporting and Compliance: Manage technical aspects of EVCO reporting and ensure all system-related operations comply with regulatory and safety standards.
• System Monitoring and Optimization: Continuously monitor system health and performance, implementing proactive measures to enhance stability and prevent disruptions.
• Technical Troubleshooting: Diagnose and resolve system-level issues, coordinating with Firmware, Integration, and QA teams to address root causes and implement fixes.
• Workflow Documentation: Develop and maintain standard operating procedures (SOPs) and system workflows, ensuring consistency and efficiency in system operations.
• Collaboration with Operational Teams: Work closely with the Operation Manager and other stakeholders to align technical systems with business and operational needs.
• System Improvement: Stay informed about emerging technologies, proposing and implementing system upgrades or optimizations to support evolving project requirements.

Requirements

• A Bachelor’s or Master’s Degree in Systems Engineering, Information Technology, or a related field.
• Candidates with 3-5 years of experience in system operations, infrastructure management, or EV/IoT industries will be given priority.
• Proven expertise in system architecture, configuration, and maintenance, with a focus on scalability and reliability.
• Familiarity with dashboard systems, EVCO reporting, and regulatory compliance processes is preferred.
• Proficiency in system monitoring tools and troubleshooting techniques, with a track record of resolving complex technical issues.
• Strong organizational skills, with experience documenting workflows and standard procedures.
• Excellent communication and collaboration abilities to work across technical and operational teams.
• A proactive mindset and problem-solving orientation, with the ability to anticipate challenges and implement effective solutions.

Reporting to:

Project Manager

IT Infrastructure Support:

• Provide Level 1 technical support to end user, including software & network problem
• Deployment of new computer, including installation of software to end user
• Create & maintain end user account (AD & Email)
• Co-ordinate with external vendor for support
• Involve with infrastructure project & setting up new site office
• Responsible for new staff orientation briefing
• Provide onsite support to end user
• Ad-Hoc duties/task as per assigned

General:

• Create and maintain documentation on technical problem.
• Procurement of IT hardware and software
• Update & maintain IT inventory
• Disposal of IT hardware

Requirements:

• Nitec / Higher Nitec / Diploma / Advanced Diploma in IT
• Min. 2 years of experience or relevant working experience. Preferable with desktop support experience
• Basic Active Directory, Networking & MS365 skill. Candidate with Server, Hyper-V & Firewall knowledge is a plus point
• Good Knowledge on Microsoft Product
• Travel to various location around Singapore
• Able to work independent & multitask

Job Description

• Monitor systems performance and usage, including response times.
• Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting.
• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security.
• Provide technical advice to the team and clients on installation, setup, configuration of systems.
• Implement plans to make systems available to users in a shared, secure and controlled manner.
• Identify any complex system issues to provide advisory to the stakeholders.
• Install, configure, and maintain server operating systems (Windows/Linux/VMWare).
• Deploy, configure, manage, and troubleshoot the following software/hardware - Active Directory, Exchange Server & Exchange Online, VMware ESXi, SAN Storage & Backup.
• Develop automated processes to define, measure, and report on service quality, stability and capacity.

Requirements

• At least 3 years’ experience in developing, implementing and maintaining IT systems.
• Systematic in approach and familiar with enterprise level trouble shooting.
• Bachelor's Degree/Diploma in Computer Science, Engineering or equivalent.

EA Licence No: 11C5502 | EAP Registration No: R21100522

Good knowledge and hands on experience working with software and hardware systems in the area of:

• IP CCTV System

• Perimeter Protection System (PPS)

• Physical Security Information Management System (PSIM)

• Video Management System (VMS)

• Audiovisual System

 Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system.

 Work closely with team members to meet client’s service delivery level agreement

 Able to work and coordinates with contractors and clients

 Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance

 Understands technical documentation, installation manuals, system drawings etc.

 Able to read and orientate construction drawing, floor plan, etc.

 Continuously looking to improve processes as well as introduce new technologies for better security and greater customer satisfaction

 Proficient in electrical power and good knowledge on power cabling works for on-site works

 Understands technical documentation, manuals, as-built system drawings etc.

 Works independently without supervision and communicates well with team members, partners, and clients

 Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement

 Carries out any other technical related duties that may be required

 With knowledge on construction site safety and regulatory requirements

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

Work Location Mostly outdoors on different sites across Singapore

A global manufacturing firm is looking for a System Eningeer to join their team. Manage enterprise-level Windows servers for on-prem and Azure cloud and security vulnerabilities.

Your new role:

• Configure, deploy and manage on-premise Windows servers including Active Directory, DNS, group policies etc
• Monitor and optimize system performance and availability, troubleshooting and resolving issues across the Windows ecosystem.
• Implement, manage, and monitor cloud-based solutions in Azure, including M365, Azure AD, Virtual Machines, and ensure seamless integration between on-premises Windows systems and Azure resources.
• Apply knowledge of Windows security protocols to secure communications across applications and systems.
• Assess and mitigate risks associated with any security vulnerabilities, certificate management, and encryption practices.

You will need:

• Prior experience in a similar role managing Windows system and server infrastrcuture on a global scale, idealing working with IaaS and PaaS operations
• Sound technical knowledge on Windows infrastructure (e.g. Windows Server 2016/2019/2022) and Azure cloud services and best practices for hybrid environments
• Experience writing scripts for automation in powershell is preferred as is familiarity with Windows security frameworks (e.g., zero trust, CIS and more)
• Professional certifications such as Microsoft Certified: Azure Fundamentals or Solutions Architect Expert is a strong advantage

If you are interested in this role or know someone who might be suitable, please click 'Apply' to submit an updated copy of your CV or email [email protected].

EA registration No.: R1987315

Employment Agency License No.: 18C9146

Responsibilities:

• System and network setup, deploy and maintenance support for projects
• Provide technical proposals and deliver with quality standards and deadlines
• Provide technical guidance and expertise to the team, assisting with problem-solving and decision-making
• Participate and support cybersecurity risk assessment, hardening and VAPT
• Setup and conduct UAT test for system, storage, switches, router and firewall
• Perform system and network hardening, VAPT test and provide solutions to VAPT

Prerequisites:

• Degree in Information Technology, Computer Science or relevant disciplines
• Familiar and hands-on experience in design, setup, harden and deploy Windows/Linux OS, Storage and MSSQL server
• Familiar and hands-on experience in design, setup, harden and deploy Huawei/Cisco switches, router, FortiGate Firewall, NMS and MFA software
• Prepare system setup, deployment, manual and hardening documentations based on the project requirements
• Proficient in Cybersecurity principles, hardening methodologies, scripting and tools
• Possess CCNA, CISSP, Security+ , CISA certified will be a plus
• Willing to standby and attend projects' system issues during off office hours

We are inviting anyone who processes experience working with systems and a keen interest in Cybersecurity to join our team in Singapore. This role is a technical role and candidates will be evaluated based on their technical knowledge. Thank you.

Responsibilities

• Monitoring and managing all installed systems and infrastructure.
• Establish, configure, test and maintain operating systems, application software and system management tools.
• Oversee the constant availability of technical resources.
• Participate in Pre-sales and Post-sales activities.

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication) or equivalent
• Basic system fundamentals
• 2+ years in system support experience, ideally in an enterprise environment
• Knowledge of Microsoft Technologies and Identity Management concepts will be an added advantage.
• Must be able to work independently

Description :

The senior Windows Server Engineer/Lead is a technical specialist working as part of a Wintel Enterprise Operations Team. The Team provides to an enterprise level client base responsible for incident resolution, processing of change requests, and contributions to problem management for all Wintel platform cases. The candidate will ideally be qualified to an MSCA/MCSE/MCITP level or possess a similar proven track record of experience.

Position Objectives:

Resolving third level support cases; 90% of which will be resolved without escalation.

Escalating to the relevant team as required, promptly following procedures and ensuring management is updated accordingly.

Ensuring the Client and delivery team is up to date at all times on incident progress.

Maintain, troubleshoot and co-ordinate replacement of faulty hardware.

Involve in the execution of Client Change Requests in a timely manner as planned by Client Service Partner and Infra Delivery teams.

Escalation of critical issues/outages to Delivery Team Management as per procedures.

Provide detailed feedback to team members on all incident resolutions, ensuring full details are documented and entered into Knowledge base

Daily review and action of open cases; updating Operations Management on current cases and their status as appropriate.

Update Operations team on any projects being worked on.

To provide comprehensive handovers to peers at the end of shift.

Attend Daily Operations and Change Review Meetings as required.

Log cases to 3rd party vendors requesting assistance on unresolved issues.

Compliance - Working with Client base to organize and schedule compliance items such as hardware and software updates including firmware revisions and OS and Sub-Systems patching.

Technical Skills

• 6 years of excellent knowledge of Windows 2008, 2012 and associated platform(s) and/or tools,
• Hands on experince in Vmware 6.5 and above.
• Good knowledge and experience in Active directory forest and multiple domain trusts
• Good knowledge in Microsoft clustering
• Experience in DHCP,DNS, GPO
• Knowledge of Storage technologies, virtualisation like VMware, MSSQL and Citrix (useful)
• Excellent debugging and problem analysis skills
• Excellent interpersonal skills, self-motivation and the ability to work in a team
• Ability to manage large projects as Project Manager
• Should be Ok to work on Hospital Environment.
• Acknowledged expert in their field

EA License No. - 14C6941

System Architect:

Job Description Summary:

We are seeking a System Architect. The ideal candidate will possess a minimum of three years of experience in the design,

implementation, and management of systems. A strong background in systems, software, and networking is essential, along with proven expertise in preparing and managing tender processes.

Job Responsibilities:

• Lead collaborative discussion between various teams to determine system requirements and transform them into technical specifications.

• Consult with customers and their representatives in order to appropriately influence system architecture and design.

• Ensure that the proposed architecture and design will meet the customer's requirements.

• Ensure proposed software design meets all requirements of quality, security, modifiability, extensibility etc.

• Work with fellow team mates to develop user stories, functional specifications, and acceptance criteria.

• Create and maintain detailed documentations such as Software Requirements Traceability Matrix, Software Requirements Specifications, Software Design Document, Interface Design Document etc for system architecture and design workflows.

• Preparation and submission of tenders for new projects, including requirement analysis, solution design and cost estimation.

• Efficiently handle tender-related queries and offer technical support throughout the tender evaluation and negotiation phases.

• Experience working in a team-oriented and collaborative environment.

Required Qualifications & Experience:

Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or related fields.

A minimum of 3 years’ experience in System Architecture and Design.

Demonstrated expertise in systems engineering, software development and network infrastructure.

Strong analytical and problem-solving skills, capable of addressing complex technical issues.

Excellent Oral, Communication & liaison skills.

Good knowledge of UML and other modelling methods.

Experience on Software Architecture such as Micro-Services, N-Tier Architecture.

Experience using team collaboration tools(e.g., JIRA) will be added advantage.

Relevant certifications in System Architecture and Design will be beneficial

Responsibilities:

• Install, configure, and maintain server operating systems (Windows/Linux/VMWare)
• Deploy, configure, manage, and troubleshoot the following software/hardware - Active Directory, Exchange Server & Exchange Online, VMware ESXi, SAN Storage & Backup
• Perform routine system administration duties
• Monitor servers and troubleshoot issues
• Provide additional support when necessary (eg. backup and storage functions)
• Perform proper documents for all processes
• Recommend solutions and ensure all IT issues have been corrected, and maintain records of work performed
• Provide technical support across the company, including Singapore, regional offices, and retail stores
• Provide technical support to server and network infrastructure and perform regular upgrades to ensure systems remain updated
• Troubleshoot system failures or bugs, and provide solutions to restore functionality
• Assist with any ad-hoc tasks as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology, or a similar field
• At least 2-3 years of working experience in the related field
• Experience in configuring, monitoring, and troubleshooting systems
• Able to communicate effectively in both oral and written aspects
• Able to work independently and in a team
• Possesses analytical skills and works well in a fast-paced environment

• To report & assist Deputy/Department Head in meeting financial targets, SLA and KPIs in accordance to maintenance contractual agreement.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders, including vendors/OEMs.
• Operational management of team size of 10 to 15 engineers
• 24/7 standby for urgent operations requirement
• Ability to effectively conduct ops meeting with customers using digitilisation/BI tools.
• Active participation in project tenders

Requirements

• Diploma/Degree in Electronics/Mechatronics/Computer Engineering or equivalent.
• Minimum 3 years of experience in a similar engineering-related capacity
• Positive work ethics, mature and team player
• Experience in tender participation will be added advantage.
• Physically fit and able to work effectively in an outdoor environment
• Experience in BI Tools such as Tableau, Power BI will be added advantage.
• Experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic Networking skills, UPS). Other Engineering-related experience maybe considered.
• Experience and/or certifications in either CCNA, will be added advantage

Responsibilities:

IT Infrastructure Support:

• Provide Level 1 technical support to end user, including software & network problem
• Deployment of new computer, including installation of software to end user
• Create & maintain end user account (AD & Email)
• Co-ordinate with external vendor for support
• Involve with infrastructure project & setting up new site office
• Responsible for new staff orientation briefing
• Provide onsite support to end user.
• Ad-Hoc duties/task as per assigned

General:

• Create and maintain documentation on technical problem.
• Procurement of IT hardware and software
• Update & maintain IT inventory
• Disposal of IT hardware

Requirements:

• Nitec / Higher Nitec / Diploma / Advanced Diploma in IT
• Min. 2 years of experience or relevant working experience. Preferable with desktop support experience
• Basic Active Directory, Networking & MS365 skill. Candidate with Server, Hyper-V & Firewall knowledge is a plus point
• Good Knowledge on Microsoft Product
• Travel to various location around Singapore
• Able to work independent & multitask

Role and Responsibilities

• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• Provide enterprise-wide support to a high level of Microsoft Windows, VMWare & Linux Redhat.
• Provide support in a 24/7 environment and would require to work on-call at least 1 week every month

Requirements

• Diploma in Computer Science or related technology disciplines
• Possess initiative, positive attitude and strong passion in operation support
• Good communication skills and able to work independently;
• 7+ years of experience
• Proficient with Windows Server, VMWare and Linux Redhat

We are seeking a skilled and proactive System Engineer to join our team and play a critical role in managing and maintaining backend systems, servers, and IT infrastructure. The ideal candidate will have hands-on experience in Windows and Linux environments, with a focus on ensuring system reliability, security, and optimal performance.

As a System Engineer, you will be responsible for performing daily, weekly, and quarterly system health checks, troubleshooting and resolving technical issues, implementing system updates and patches, and ensuring compliance with security standards. You will collaborate with cross-functional teams to optimize system performance and support the seamless operation of IT services.

Job Scope:

System Engineer

1. System Administration and Maintenance
   • Manage and maintain backend systems, servers, and IT infrastructure, including Windows and Linux environments.
   • Perform regular system health checks (daily, weekly, and quarterly) to ensure optimal system performance and stability.
   • Troubleshoot and resolve system-related issues, ensuring minimal downtime and maximum reliability.
   • Oversee system updates, patches, and configurations to maintain security and compliance.
2. Monitoring and Reporting
   • Continuously monitor server performance, resource utilization, and system logs to identify and address potential issues.
   • Generate detailed reports on system performance, health status, and maintenance activities for review by management.
3. Backup and Recovery
   • Ensure proper backup procedures are in place for critical data and systems.
   • Regularly test backup and disaster recovery plans to ensure data integrity and quick restoration in case of failures.
4. Security and Compliance
   • Implement and enforce system security policies, including user access controls and operating system hardening.
   • Monitor and mitigate vulnerabilities by applying security patches and updates to systems.
5. Collaboration and Support
   • Collaborate with cross-functional teams to ensure seamless integration of systems and applications.
   • Provide technical support and expertise to end-users and team members as needed.
6. Optimization and Continuous Improvement
   • Analyze system performance trends and identify opportunities for optimization and efficiency improvements.
   • Stay updated on emerging technologies and best practices to implement innovative solutions.

Qualifications and Skills for System Analyst

1. Educational Background:
   • Bachelor’s degree in Information Technology, Computer Science, or a related field.
2. Technical Skills:
   • Strong knowledge of Windows Server and Linux (e.g., RedHat, Ubuntu) operating systems.
   • Experience in backend system management and server administration.
   • Familiarity with system monitoring tools and utilities.
   • Understanding of backup and recovery tools and processes.
3. Soft Skills:
   • Strong analytical and problem-solving abilities.
   • Excellent communication and documentation skills to work effectively with technical and non-technical teams.

Certifications (Preferred):

• Certifications such as CompTIA Server+, Red Hat Certified System Administrator (RHCSA), or Microsoft Certified: Windows Server are advantageous.

Shortlisted candidate will be notified.

Who Are We Looking For

We're looking for someone to provide game changing services to our customers. Resourceful, independent and strong follow up skills are key qualities in this position.

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analysing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your Duties & Responsibilities

● Provide Level 1 / 2 IT support to end users (onsite / remotely)

● Provide front-line IT support to employees via walk-ups, tickets, and MS Teams

● Maintain accurate ticketing processes and asset management tracking records

● Provide emergency requests / VVIP support outside of business hours

● Monitor, troubleshoot, and repair IT hardware and software

● Handle hardware and software sourcing / purchasing

● Write and update technical documentation for end users and the IT team

● Assist in Projects / Audits based task given by the IT team

● Liaising with 3rd party vendors

You're Good At

● Good interpersonal skills

● Highly adaptable and flexible

● High level of ethics, values, integrity and trust

● High proficiency in both written and spoken English

Will Be Awesome If You Are/Have

● Highly disciplined and productive when working independently

● Takes initiative to identify gaps and develop solutions to close the gaps

● Good in follow up and follow through to complete tasks

● Powershell / CMD Line Scripting

● Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

● Windows Server Knowledge

Qualifications

● Minimum 2 years of experience providing IT support in a corporate environment

● Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

Join Our Team!
Are you passionate about technology and the food & beverage industry. We are looking for a talented System Administrator to manage and optimize our systems, ensuring smooth operations across our establishment.

Key Responsibilities:

• Manage and maintain restaurant systems, including POS, inventory management, and reservation platforms.
• Troubleshoot hardware and software issues to ensure seamless daily operations.
• Implement system upgrades and new technologies to improve efficiency.
• Train staff on the use of restaurant systems and software.
• Ensure data security and compliance with regulatory requirements.
• Monitor system performance and provide reports to management.

Requirements:

• Proven experience in IT system administration or a similar role, preferably in the F&B industry.
• Strong knowledge of POS systems and restaurant management software.
• Excellent troubleshooting and problem-solving skills.
• Familiarity with data security practices and local compliance regulations.
• Good communication and interpersonal skills for staff training and support.

What We Offer:

• Salary Range: SGD 6,100 - 9,300
• Professional development opportunities.
• A dynamic and supportive work environment.
• Employee meal benefits and other perks.

Job Description

We are looking for a motivated System Engineer to join our team! As a System Engineer, you will be responsible for supporting our System team in all aspects of the development, testing and implementation of our in-house integrated solutions. Project phases involved include design reviews, lab setup, Factory Acceptance Test, installation, checkout, integration and on-site acceptance test, training and documentation.

Responsibilities

• Support System Lead in System design, development and project delivery
• Responsible for System documentation
• Formulate / revise specifications for purchase of IT equipment (e.g. servers, switches) and software, ensure successful and timely delivery by contractor
• Plan, manage and perform system equipment installation
• Perform system OS and software installation, configuration
• Perform OS hardening according to security guidelines
• Plan and conduct system acceptance tests with customer, prepare acceptance test reports
• Support integration testing
• Provide support during project phase and system warranty period
• Prepare operator manuals and assist in conduct of user training

Requirements

• Degree in Computer Engineering / Electrical Engineering / IT
• Microsoft Certified Engineer (MCSE) and/or VMware certification is an added advantaged
• Knowledge and experience for Windows OS configuration and hardening, software installation and virtualised environment setup
• Knowledge of Red Hat Enterprise Linux will be an added advantage
• Good understanding of computer networking
• Experience in configuration of network switches, routers and firewalls will be an added advantage
• Strong interest in learning technologies and products
• Good interpersonal communication skills
• Good technical writing and presentation skills
• Good analytical and problem-solving skills