Job Description:

• As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide L1 and L2 support for both the Asian Region and the World.
• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for company clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

Scope of Work

• Manages user requests & incidents in a timely manner
• Prioritizes User requests based on their urgency, their criticality and their context.
• Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).
• Ensures Daily support tasks
• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user
• Pushes for sustainable resolutions and sustain knowledge management
  In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
• Keeps the support documentation up-to-date
• Acts as the IT Run preferred communication channel with all stakeholders
• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and company stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.
• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Requirements:

• Needs functional banking experience in cash payments / trade and loans.
• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
  Functional knowledge of similar kinds
• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry

JOB DESCRIPTION

Job Title

T24 Business Analyst

Occupation

BUSINESS ANALYST

Job Description & Requirements

About the Client:

Our client is a leading Information Technology (IT), consulting, and business process services company.

Responsibilities:

• Gather and document business requirements from stakeholders.
• Analyze business processes and workflows to identify improvements.
• Develop functional specifications for T24 system enhancements.
• Collaborate with technical teams to design solutions that align with business needs.
• Configure T24 modules based on business requirements.
• Oversee customization to ensure compliance with standards and minimal risk.
• Develop and execute test plans to validate system functionality.
• Ensure issues are identified, tracked, and resolved in a timely manner.
• Support user acceptance testing (UAT) and address feedback.
• Create user manuals, process documentation, and training materials.
• Maintain detailed records of system changes and configurations.
• Act as a liaison between business units, technical teams, and external vendors.
• Provide updates and gather feedback throughout the project lifecycle.
• Assist with post-implementation support and troubleshoot issues as they arise.

Requirement:

• Solid background in working with the T24 core banking system( Wealth Management ), including experience in modules like Accounts, Loans, Payments, or Treasury.
• A strong understanding of banking operations, products, and workflows.
• Experience in business analysis, including requirements gathering, process mapping, and solution design.
• Experience in managing or contributing to large-scale banking projects is a plus.
• T24 Customization and Configuration: Knowledge of T24 programming (e.g., jBASE, InfoBasic) and configuration settings.
• Familiarity with SQL and database query skills.
• Experience with reporting and analysis tools that integrate with T24.
• Proficiency in using software testing tools and frameworks.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

About the job

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Senior Analyst, Finance (Tax) in Singapore. The position is based in our HQ at Ang Mo Kio.

As a Senior Analyst, Finance (Tax), you will:

Be part of the Group Tax Team and supporting the Group in tax compliance, tax reporting and involved in various tax projects with the objectives of strengthening the tax compliance, the robustness of documentation for tax defense and mitigating the tax risk of the Group, and improving the Group ETR.

• Support in tax planning and tax compliance works for Group and review of income tax returns for Group entities.
• Support in transfer pricing documentations including local file and review of Master File and CbC report.
• Assist with periodic and annual review of tax provisions.
• Support sites in developing tax audit defense strategy.
• Liaising with external tax consultants on certain assignments (e.g. tax compliance).
• Keeping abreast of tax regulations and Budget announcement, and update Tax Controller on impact to Group.
• Participates in projects assigned by the Tax Controller and coordinate with Group finance personnel, site finance and various other stakeholders, such as Globe minimum tax implementation, identifying/implementing improvements in generating reports from accounting system.
• Involve in tax incentives project and coordinating with respective stakeholders on collation of information.
• Involve in M&A and divestments projects.
• Involve in advisory roles such as review of contracts, double tax treaties, withholding tax, indirect tax advice, etc.
• Support in Global Minimum Tax (GMT) including assessment / computations and regulations updates.

What skills and experiences are we looking for?

• Degree in Accountancy preferred.
• At least 5 years’ experience in tax. Big Four, Regional or commercial tax experience preferred.
• Good verbal and written communication skills in English and Chinese (Mandarin) to liaise with Chinese-speaking associates.
• Good attitude and willingness to learn and take on new challenges.
• Must be a team player with ability to work with people across functions and culture and from all levels within the organization.
• Good in Excel skills.
• Knowledge of SAP a plus.
• Good technical knowledge and understanding of Singapore and Malaysia tax landscape.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

Job Description:

• Work closely with stakeholders to gather, document, and analyze business requirements related to SAP systems.
• Map, model, and analyze current business processes using Signavio and identify areas for optimization.
• Collaborate with SAP functional and technical teams to design and implement process improvements and solutions.
• Use Signavio’s process modelling tools to create visual representations of business processes, workflows, and data flows.
• Assist in the development of process documentation and user manuals, ensuring alignment with SAP functionality.
• Conduct training sessions to educate users on process changes and SAP functionality.
• Support SAP-related projects, including upgrades, new implementations, and system enhancements.
• Perform gap analysis and recommend solutions to bridge business needs with SAP capabilities.
• Ensure compliance with best practices and standards for business process management and SAP usage.
• Provide ongoing support and troubleshooting for SAP and related business processes.

Requirements:

• Proven experience as a Business Analyst with a focus on SAP systems (e.g., SAP ECC, SAP S/4HANA).
• Strong experience in business process modelling and optimization using Signavio.
• Deep understanding of SAP modules Sales & Distribution (SD)
• Proficiency in process mapping, workflow management, and data analysis tools.
• Experience in managing SAP implementation projects or working in SAP-focused environments.
• Excellent communication, documentation, and presentation skills.
• Strong problem-solving skills with the ability to translate business requirements into technical solutions.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

About the Centre for Research in Health Systems Performance (CRiHSP)

Optimizing the performance of health systems is essential to ensuring the wellbeing and longevity of populations worldwide. Singapore is particularly well placed to lead research in this field as its health system has been consistently ranked as one of the best in the world based on independent evaluation with the Global Burden of Disease data. The new Centre for Research in Health Systems Performance (CRiHSP) aims to advance research in this area within the Yong Loo Lin School of Medicine of the National University of Singapore (NUS) as the leading centre for research in health systems in Asia with the following core functions:

1. Research: empirical and methodological research and evidence synthesis on health systems performance with a particular focus on Value Based Healthcare.
2. Health policy intelligence: health policy impact analysis aimed at policy makers, service providers, researchers, and the wider public.
3. Capacity building: formal postgraduate programme (from certificates to PhD), fellowships, mentoring, on-the- job and ad hoc training
4. Contributing to improving NUHS performance: expert advice on the development, implementation, and evaluation of flagship initiatives (including Healthier SG) aimed at making step changes in NUHS performance, and programme evaluation

The multidisciplinary team of researchers in health systems (health services and policy researchers, data scientists, social scientists, and others), and administrators working in CRiHSP will provide an exciting and dynamic place in which people of diverse backgrounds collaborate towards the common goal of achieving excellence in Health Systems Research. The team will further benefit from a significant expansion in related fields and collaborations with the Department of family Medicine at the National University Health System (NUHS), the new Centre for Sustainable Medicine (CoSM) and the Centre for Behavioural and Implementation Sciences Interventions (BISI) at the School of Medicine and the Saw Swee Hock School of Public Health.

Duties and Responsibilities

The Research Associate will have the following duties:

• Contribution to the management of research activities including grant and IRB/DSRB applications, budgeting, planning and monitoring project timelines and generally support project management and coordination and liasing with internal and external stakeholders
• Conduct literature reviews, including collation and synthesis of the literature
• Conducting policy analysis: problem definition, data gathering, stakeholders identification, describe policies, assess alternatives, evaluate their impacts using qualitative and quantitative methods and develop clear recommendations in the for of policy briefs
• Contribute to and lead (where appropriate) protocol, manuscript and report timely writing, editing and submission.
• Present work for feedback and dissemination at workshops or conferences locally and/or internationally

The post holder will be expected to be flexible in their role as the CRiHSP´s capacity evolves.

NUS offers highly competitive remuneration packages. The successful applicant will be offered an annual salary plus benefits commensurate with his or her qualifications, experience and expertise and may have access to travel support to disseminate research outcomes at international academic conferences.

The position is full-time for 1 year in the first instance, depending on project commitments and candidate’s career objectives.

Qualifications

Applicants will be evaluated based on the following selection criteria:

Qualifications

• Masters in Life Sciences, Health & Social Sciences, with emphasis in Policy Analysis

Experience

• Experience in planning, managing and implementing healthcare-related research projects, from conception to completion, in a University setting (essential)
• Demonstrated experience in conducting policy analysis on range of topics and development of policy briefs for a range of stakeholders (essential)
• Track record of publishing in international peer-reviewed journals (desirable)
• Researchers with existing research activities related to policy analysis aimed at stakeholders in Asian countries are particularly encouraged to apply

Qualifications

Skills and Personal Attributes:

• Strong communication skills in English, both written and spoken (essential)
• Ability to work independently and as part of a multidisciplinary team (essential)
• Highly developed problem-solving skills and adept at managing complex problems (essential)
• Outcome-orientation with excellent organizational and project management skills, and attention to detail (essential)
• Ability to work with culturally diverse populations (essential)

Interested candidates should submit a detailed CV (personal particulars, academic and employment history, full list of publications, contacts details of three (3) referees) and cover letter outlining their motivation and suitability for the project addressing each of the criteria outlined above. Only shortlisted candidates will be notified. Applications will be considered on a rolling basis until a suitable candidate is found.

The application should include a CV and a cover letter that describes the applicant’s specific interest in joining the team. Only shortlisted candidates will be contacted.

Informal enquiries can be made to Prof Jose M Valderas at [email protected].

You will be working closely with the Business Lead and IT Team to support our regional data warehouse projects, playing an active role in requirements gathering and user acceptance testing. You will also be working closely with a team of junior actuarial data analysts to set up the company’s systems to process and consume bordereaux data provided by clients and provide extracts, reports and business insights to down-stream users.

Your Role:

• Assess data quality in the region and for the robust processing of data
• Provide actuarial and business input to the IT Team during requirement-gathering exercises
• Use actuarial and systems knowledge to assess proposed IT solutions
• Plan, support and actively manage the User Acceptance Testing of system changes
• Set up the regional systems to consume the data provided by selected cedents
• Support other members of the Data Team in expanding their actuarial and insurance knowledge
• Liaise with local offices throughout the region, as and when necessary
• Support the change management function in relation to data systems and processes
• Work with other members of the Data Team to analyse available data and to develop dashboards and reports, communicating relevant insights to senior management

Your Profile:

• Nearly-qualified / recently-qualified actuary with 5 to 10 years of experience in life reinsurance
• Thorough understanding of life insurance principles and products in the region
• Proven knowledge and hands-on experience in managing and contributing to IT projects,
• Possess technical computing skills such as SQL and Data Services
• Good analytical abilities and proficient in resolving challenges
• Fluent in English (both verbal and written business level)

Our Benefits:

• Flexible and Hybrid working arrangements
• Generous annual leave allowance
• Competitive dental, life and health insurance coverage

At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the centre of this interaction is each of us.

The Group Treasury Analyst in Front Office will be primarily responsible for supporting Treasury activities.

Key Responsibilities

Foreign Exchange

• Negotiate and execute money market and foreign exchange transactions (Spot, Forward, Balance Sheet and Cashflow Hedges) with various banks.
• Work closely with Foreign Exchange Risk Management AGM in terms of monthly and semi or yearly hedging requirements review.
• Review BOA pool mix of currencies and interest to maximise cost vs interest. Ensure timely updating of monthly FX swap file for management analysis.

Banker’s/Parent’s Guarantee

• Liaise with internal stakeholders (Finance team/Group Corp Legal) and banks on the issuance/renewal/discharge of Banker’s Guarantee (BG) and Parent Guarantee (PG) within the deadline to meet business needs.
• Manage the streamlining of BG/PG process and guideline with Group Corp Legal and regional Finance team.
• Familiarize and update accordingly Group BG/PG Policy and Procedure.

Working Capital

• Active management of Group’s working capital tools such as Receivable Purchase Program (RPA) and Corporate Card Programs.

Others

• Proper cash management of the Group’s Multi-Currency Notional Pooling (MCNP) structure which includes timely updating of cash flow position (update loan drawdown/repayment, interco settlement, fund transfers etc..) and forecasting.
• Ensure proper maintenance of Treasury Management System Kyriba data to facilitate monthly
• Corporate MMR reporting of FX and contingent liabilities.
• To work closely with Back Office to ensure to meet timeline for delivery of jobs such as fund transfers, RPA repayment, keying cashflow hedges/balance sheet hedges trades into Kyriba.
• Build strong rapport with banks and internal stakeholders/external service providers.
• Participate in adhoc projects and initiatives.

Requirements

• Bachelor in Banking and Financial, Business or Accounting
• Minimum of 3 years of relevant Treasury experience
• Proficiency in MS office applications, especially MS Excel and PowerPoint
• Experience in execution of foreign exchange, banker’s guarantee, parent’s guarantee and cash management
• Strong numerical and analytical skills, problem solver
• Good to have Treasury Management System Kyriba knowledge
• Prior working experience in fast-paced environment and Regional/Group Treasury Center will be an advantage

Job Summary

An exciting opportunity for a Business Analyst to work on credit card and card rewards processing in a fast-pace environment

Mandatory Skill-set

• Degree in Computer Science, Information Technology, Business, Finance or equivalent.
• Has understanding in Credit Card and Card Rewards processing;
• Good experience in using Microsoft Excel;
• Meticulous and detail-oriented, capable of supporting user requests and testing;
• Possess good stakeholder management skills to work with different department;
• Strong planning skills with a commitment to meeting deadlines;
• Excellent communication skills to interact with teams efficiently.

Desired Skill-set

• Work experience in banking industry.

Responsibilities

• Coordinate with technology partners on solution design, delivery timeline, and readiness of the User Acceptance Testing (UAT) environment;
• Develop UAT plans, define test scope, scripts, and data; configure Rewards Campaigns in UAT, and conduct end-to-end testing;
• Record test outcomes and compile structured test documentation for stakeholder review and walkthroughs;
• Oversee UAT progress, provide timely updates, flag issues early, monitor resolutions, and keep business teams and key stakeholders informed;
• Work closely with technology, business, and operations teams on system implementation, including preparing instruction/parameter forms for Rewards Campaign setup;
• Organize live verification with business teams and stakeholders.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Roles & Responsibilities

• Responsibility to ensure that the settlements activities for Treasury products (Securities and Cash) are correctly and timely executed within the market/currency cut-off times and liquidity treasury constraints where applicable
• Liaise with internal/external stakeholders and clients for any discrepancies timely.
• Ensure all queries and escalations are managed in a timely manner
• Make sure settlements are done according to Risk and Compliance Group guidelines/requirements including embargoes/sanctions alert management
• Establish and maintain a strong working relationship with internal and external stakeholders
• Drives process improvement and system automation.
• Drive new ways of working and behaviour across organisation to deliver faster, better, cost-efficient customer (internal and external service)
• Participate / Support in projects, business-driven initiatives and UAT
• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.
• Continuous participation to “Growing the Team”: formalisation of team procedure, training, coaching colleagues, brainstorm ideas for any occasions, creating a fun environment among others)

Requirements

• Degree holder preferred
• Good knowledge of Treasury products (e.g. Securities, Derivatives, FX/MM) preferred
• Good understanding of Front to Back Trade operational processes especially settlements of any treasury products is an advantage
• Understand the principles of financial transactions, methods of payments and potential settlement/delivery issues
• Exhibits good communication and interpersonal skills, flexibility and accountability
• Ability to work in a fast-paced environment with good time management
• Innovative mindset and constantly on the lookout to improve efficiency
• Proficient in Microsoft Office applications

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

We are looking for Business Data Analyst to join one of the government agency!

• Be part of the team to handle government project
• Great working environment and career exposure (Agile, Cloud, Design Thinking, Data Analytics)
• Attractive salary package & employment benefits (up to 24 days leave, medical insurance etc)

Responsibilities:

• Partner with the Government Agency’s business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with the Agency's project teams to develop user stories, functional/technical specifications and acceptance criteria
• Adopt best practices in data governance, perform data cleansing, pre-processing and feature engineering that facilitate meaningful analysis
• Design interactive visualisation dashboards for data exploration and provide insights to Agency’s business teams
• Evaluate and recommend suitable technology while aligning with Government’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Ensure system or product readiness for smooth deployment, adoption and operations
• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)

Requirements:

• Singaporean Only
• Min 4 years of experience in business analytics, application solutioning design and testing
• Experience with one of the following: Agile (Scrum/Kanban), Cloud (AWS/Azure), Design Thinking, Data Analytics
• Data manipulation using scripting languages like Python or using ETL tools Visual analytics technologies like Tableau, Power BI End-to-end analytics architecture, preferably with some working knowledge of big data stack

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Liew Chien Hui (Vivian) | R2090138

ScienTec Consulting Pte Ltd | 11C5781

The successful incumbent will be responsible for providing excellent investment advice for a dedicated group of investors, and will be the centre of a servicing ‘gold standard’. The key areas will cover all aspects of Wealth Management and in managing private client relationships which will incorporate investment analysis, client discussions, marketing and promotion.

A brief description of responsibilities as follows:

• Supporting the Client Advisers (RM) to provide excellent advice to high net worth clients & investors, maintaining a high standard of service quality in all work and output
• Partnering Client, Business Support and Third-Party Service Providers to ensure relevant product access as well as competitive pricing for clients
• Ensure all client portfolios are in-line with clients’ needs, objectives and risk appetite
• Provide market updates to clients, prepare reports related to the portfolio, as well as specific product performance
• Prepare investment reviews and periodic portfolio reviews, which include portfolio rebalancing and asset allocation calibration
• Responsible for the operation and maintenance of any in-house funds and portfolios
• Take ownership of proposals and follow ups new prospects
• Perform Periodic due diligence and ensure relevancy of clients’ documentations
• Adhering to the MAS regulatory requirements and achieving compliance standards at all times
• Develop strong hands-on understanding of the client services function. While this is not a day to day responsibility, complete understanding of client services function is critical for the incumbent to succeed in this role

Skill Requirements of the Position

Personal and Social

Must be a strong team player and possess excellent inter-personal skills, with an ability to integrate quickly into an established team and communicate closely with team members, most importantly with the firm’s clients and investors.

The incumbent will be expected to show initiative, be assertive and highly independent in their work. Strong communication skills, a highly pleasant demeanour, the ability to take on responsibility and ownership are must haves.

Professional and Technical

Min 2-3 years of relevant experience from wealth management or private banking areas.

A keen interest in the regional wealth management industry – an aptitude to service the needs of UHNW/HNW clients: mainly Expatriate, Singaporean, Malaysian, and other client groups is essential.

A strong understanding of complex client requirements, acting as the clients’ key interface in direct interactions and communication

Sound knowledge of banking products and services including investment products such as mutual funds, equities, bonds, ETF’s and treasury products. Proficiency with financial tools such as Bloomberg and Microsoft Excel required. Knowledge in VBA and other programming language such as SQL preferred but not necessary.

The incumbent must have strong analytical, written and spoken English skills. Relevant banking &/or finance qualifications will be highly regarded.

Regulatory Requirement

All necessary qualifications as required by the MAS must be acquired within a 6month period from commencement of employment.

Key Skills

• Master’s degree in relevant specialties
• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Domain/Business Area:

· Retail Banking

Key Responsibilities:

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

Requirements:

· 4+ years of experience as a Business Analyst, preferably in the banking industry.

· Prior experience in retail banking is mandatory.

· Experience with Agile methodologies.

✉️ [email protected]

Role: PMO - 12 months Renewable contract

Location : Changi Business Park

Benefits:

• Renewable contract (Performance-based, with possibility of conversion to perm)
• Medical Insurance Coverage
• Leave credits

Responsibilities:

• Manage project budget and oversee headcount processes within the Project Management Office (PMO), ensuring compliance with financial regulations.
• Collaborate with stakeholders and project managers to meet strict monthly timelines and achieve investment deliverables, proactively addressing potential escalations.
• Develop and refine financial and operational reports to support project decision-making.
• Present financial insights to the Tech Lead, highlighting project performance, risk assessment, and areas for improvement.
• Provide financial guidance to project teams, ensuring compliance with financial policies and procedures.
• Assist in monthly forecast updates and generate purchase orders to support platform operations.

Qualifications:

• A Bachelor’s degree or diploma, preferably in Business / Commerce
• Minimum of 5 years in Accounts Payable and/or Contract management or PMO
• Previous experience in financial governance roles for of work will be an added advantage
• Knowledge of PMO analyst, finance processes, risk and project management standards
• Knowledge of financial& business analysis skills
• Familiarity with Coupa will be an added advantage
• Attention to details
• Team player with good communication skills
• Solid skills in MS Office

about the company

Our client, one of the largest international life insurance companies and offering insurance coverage for individuals and businesses.

about the job

In this position as a Claims Analyst, you will be responsible and manage high value and complex claims referred from either the Account Managers or the company's existing clients which are based globally across Asia, US and Europe region.

You will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers’ Chief Medical Officer where appropriate and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority.

The ideal incumbent will also be expected to support the product development and design for existing and new Insurance Clients in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

**Office is located at central CBD

**Client offers excellent medical benefits + bonus

** Hybrid work arrangement, good work life balance and excellent environment

skills and experience required

• Ideally some medical background with experience in nursing or allied health professionals
• Strong knowledge of healthcare and insurance markets
• Experience with health insurance claims handling
• Good written and communication skills for effective claims handling toward all stakeholders
• Ability to make good judgement and claims decision

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Responsibilities

• Client Consultation: Partner with clients to develop functional and digital banking solutions.
• Requirement Gathering: Collect, analyze, and translate business requirements into functional specifications or user stories.
• Process Improvement: Assess business processes and propose solutions to optimize efficiency and performance.
• Workshop Facilitation: Lead functional workshops to achieve design outcomes.
• Journey Design: Map customer journeys and operational processes for end-to-end banking functions.
• Product Backlog Management: Support product owner in maintaining a well-organized backlog.
• Cross-functional Collaboration: Work with development, testing, and deployment teams, managing dependencies.
• SDLC Advisory: Provide guidance on systems development lifecycle (SDLC) activities.
• Testing & Documentation: Create test cases, review results, and document project deliverables.

Qualifications

• Education: Bachelor’s degree or equivalent.
• Experience: 5+ years in banking business analysis; strong knowledge in Core Banking, payments, billing, and general ledgers.
• Methodologies: Skilled in Agile/Waterfall; ITIL, Scrum experience is advantageous.
• Skills: Strong analytical and project management skills, clear communication abilities.
• Languages: Proficiency in both Chinese and English, essential for collaborating with offshore teams.

EA License Number : 11C4879

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Overview
The job-holder is responsible to provide personalised, specialised and cost-effective care to patients, in accordance to established hospital policies and procedures, standards of nursing care and practices. He/ She is responsible for the effective and efficient running of the ward/department assigned.

Job Responsibilities
Primary Responsibilities:
• Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice
• Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways
• Co-ordinates patients’ access and treatment sequence where required for the specialty
• Conducts teaching and counselling for patients and their families / carers
• Initiates and ensures implementation of discharge planning for patients
• Leads and participates actively in the review of patients with the multidisciplinary team
• Follows up on patients at NUH specialist outpatient clinics where appropriate
• Conducts specialty nurse-led clinic for patients and their families where needed
• Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery
• Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate
• Applies understanding of prevention of medico-legal issues in relation to patient care
Secondary Responsibilities:
• Acts as a resource person for clinical nursing matters
• Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs
• Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients
• Guides and develops specialty competencies of registered nurses
• Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff
• Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors
• Assists with nursing audits on nursing care standards
• Applies best evidence to practice
• Participates in research activities
• Undertakes quality improvement / research projects
• Participates in training / quality improvement / research committees
• Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students
• Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements
• Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician
• Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board.
• Technically skilled and competent
• Good interpersonal and communication skills
• Computer literacy skill – MS Word and PowerPoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

Our client is a well-established brand Information Technology Services who is now looking for a passionate and driven Fresh Graduate. This is an amazing opportunity for individuals who want their career to grow with a global multinational organization.

KYC Analyst

Job Type: contract, 2 months internship

Address: Changi City Point, South Tower, Singapore

REQUIREMENTS

• Entry level fresh graduate ( 6 months – 1 year experience also ok) Diploma/ Degree, mid-career switchers etc.
• Responsible for banking KYC document screening.
• T&M model
• Junior resources with a few years of experience
• Training will be provided, with reference materials (SOP) available.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Our client is a global manufacturer. Due to business needs, they are now recruiting a FP&A Accountant to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Oversee SOX compliance and address internal and external audit queries.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 5 years experience in FP&A and SOX
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Description:

• You must be the experienced developer, with good experience in system integration/interfacing
• You will typically be assigned to work on specific projects and is expected to support the Application Delivery Manager (ADM) in all relevant technical matters, end-to-end, within the project.
• Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.
• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover
• You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.

Requirements:

• Min. 4 years’ relevant experience
• Independently work on development:
• Batch/online new complex development/modification given a functional specification
• Experience in development with MQ/TCP IP interfaces
• Perform and coordinate complex unit and integration testing
• Provide related documentation on the development and testing performed
• Coordinate/support SIT, UAT and other pre and post-implementation testing activities
• Perform implementation activities and support
• Manage codes according to the organization standards

Job Duties & responsibilities

• Strong involvement in the full system development life cycle (SDLC) by performing research/ analysis, providing functional specifications/ design, developing modules, performing unit testing, system integration testing / user acceptance testing, implementing modules, providing post implementation support.
• Provides first level support for FX applications and BAUs.
• Involved and participate in Regional Disaster Recovery (RDR) Exercise
• Maintains proper documentation for all projects and issues handled
• Contributes to team effort by accomplishing related task/s which may be assigned to him/ her.

Required Experience

• Candidate should have min 6 years of technical skills in AS400, Open System, Control-M skillset.
• Experience in Treasury Systems (FX Trading Platforms/Margin Trading/Bullion and Futures)
• Knowledgeable in routers, handlers, data queues
• Experience in ClearCase, ClearQuest, JIRA, Aldon.
• Prefer those with financial/banking experience
• Works independently, anticipates and handles critical situations
• Has a strong communication and interpersonal skills.
• Shift work is required

JLL’s Hotels & Hospitality Group serves as the hospitality industry’s global leader in real estate services for luxury, upscale, select service and budget hotels; timeshare and fractional ownership properties; convention centres; mixed-use developments and other hospitality properties. The firm’s more than 350 dedicated hotel and hospitality experts partner with investors and owner/operators around the globe to support and shape investment strategies that deliver maximum value throughout the entire lifecycle of an asset. In the last five years, we helped clients complete more transactions than any other hotels and hospitality real estate advisor in the world, totalling more than USD 68 billion. We also helped solve nearly 4,400 unique client challenges by completing advisory, valuation and asset management assignments around the globe, in addition to managing the design and construction of over 50 unique hotel destination projects. The group’s hotels and hospitality specialists provide independent and expert advice to clients, backed by industry-leading research.

OPPORTUNITY

We are currently seeking an Analyst or Associate to join our growing Hotels & Hospitality platform with a primary focus on hotel and resort consulting and asset management projects in Southeast Asia. The role will be based in Singapore and will report directly to our Senior Vice President of Advisory & Asset Management.

We are looking for an individual who is passionate, highly motivated about adding value and delivering superior results to the team. As a member of JLL’s Hotels & Hospitality team, you will support the team in conducting financial modelling, preparing detailed feasibility and valuation reports, support asset management and operator selection assignment and assisting with pitch documents.

KEY RESPONSIBILITIES

• Conduct financial modelling, primarily focusing on discounted cash flow analysis, sales comparable analysis, etc;
• Review client / operator’s cash flow projections and support with benchmarking analyses;
• Assist with monthly operational and financial review of our managed properties;
• Assist in preparing feasibility and valuation reports for clients;
• Assist with due diligence of relevant documents (review of legal documents, title, management contracts, etc.);
• Research and analyse business, tourism and hotel market fundamentals;
• Interpret investment market trends and insights;
• Maintain data integrity of research databases;
• Assist with pitch documents and any other duties that management may reasonably require.

REQUIRED SKILLS / EDUCATIONAL BACKGROUND

• Undergraduate degree in relevant discipline such as business, hospitality, finance and/or real estate;
• Proven academic track record with strong performance in analytical and financial courses;
• Strong critical thinking skills;
• Excellent report writing skills and attention to detail essential;
• Excellent presentation, communication and interpersonal skills;
• Proficiency in English and a second language (Mandarin preferred);
• Proficiency in Microsoft Office (Word, Excel and PowerPoint) (VBA and other software skills a plus);
• Team player, organized, and strong communication skills;
• Self-motivated and ability to multi-task;
• Comfort in working independently and as part of a diverse team.
• Must be willing to travel in the region.

As a dedicated Hotels and Hospitality sector specialist you should possess strong analytical, communication and team-working skills and be comfortable in dealing with people of all cultures and at different levels across Asia.

You should enjoy working in a dynamic, multi-national environment and be comfortable contributing innovative ideas, insights and suggestions on how to improve the way we conduct, present and communicate our expertise. You should embrace the latest available technology tools as a leverage to source, prepare and deliver up-to-date, world-class data analytics to both internal and external stakeholders.

What You'll Do

This is an exciting opportunity for a Senior Trade Compliance Screening Analyst to join Cisco's Legal team within the Trade Legal and Compliance (TLC) team. TLC oversees global trade regulations and compliance. We seek a curious, creative teammate who will:

• Conduct due diligence and lead sanctions and export controls screening for Asia Pacific (APAC) based transactions, including denied party, location, and end-use/end-user screening for various sales, service, and other transactions.
• Validate appropriate export authorizations (licenses or exceptions) for transactions, conduct due diligence, monitor internal tools to ensure compliance, and determine when to bring up to senior management and/or trade counsel.
• Represent the TLC team in developing and maintaining relationships with internal business teams and senior leaders in the APAC region to understand, educate, and implement business support in line with regulatory requirements and Cisco policies.
• Participate in periodic reviews of screening procedures, reports, and systems to identify risks or deficiencies and ensure the effectiveness of our compliance screening program.
• Support ongoing adoption and implementation of new and/or updated screening tools, including technology software and systems, trade compliance training programs, and process development.
• Stay updated with regulatory changes related to sanctions screening and business transaction monitoring.

Who You’ll Work With

You will join Cisco’s Trade Legal and Compliance (TLC) team, reporting to the Manager of our Screening Operations (ScOps) team. ScOps manages Cisco’s global trade transaction screening program. You will collaborate with Cisco business, product, and sales teams to enable and ensure trade compliance throughout our supply chains. You will work cross-functionally with various sales and service teams and directly with customers. Our distributed team consists of diverse Global Trade Compliance Legal and Trade professionals who embrace new ways of thinking to help Cisco deliver products compliantly.

Who You Are

The successful candidate will have:

• Deep understanding of U.S. sanctions regulations (geographic and list-based), EU and UK sanctions regulations, the BIS Entity List, and other applicable denied party regimes and associated risks and prohibited activities.
• Knowledge of export license requirements, including end use and end-user restrictions such as the military end use/user (MEU) rule and supercomputer and semiconductor end use restrictions.
• Ability to conduct due diligence and open-source research in Mandarin.
• ACAMS, ECTI, or similar sanctions and export controls certification is preferred but not required.
• Experience reviewing sanctions screening alerts, including record keeping of analysis and alert disposition.
• Familiarity with Enterprise Resource Planning screening software tools (e.g., Oracle Global Trade Management, Global Trade Solution).
• Experience with export/sanctions operations in APAC, ability to explain regulatory requirements and compliance risks to the business, and develop and maintain relationships with key business customers.
• Excellent written and verbal English communication skills.
• Strong project management and decision-making skills.
• Ability to balance quality of work with deadlines in a fast-paced, results-oriented culture.
• Ability to identify risk issues affecting work progress and recommend solutions.
• Experience collaborating closely with virtual teams and cross-functional customers.
• A minimum of a BA/BS and 5 years' experience or a master's or equivalent experience and 3 years' experience delivering dynamic, business-minded solutions within trade compliance, law, supply chain, and/or logistics, along with strong knowledge and experience developing processes related to trade (export & import) regulations.

Why Cisco

#WeAreCisco, where each person is unique, and we bring our talents to work as a team to power an inclusive future for all.

We embrace digital transformation, helping our customers implement changes in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software and security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do.

But “Digital Transformation” is just a buzzword without a culture that fosters innovation, creativity, and yes, even failure (if you learn from it).

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA). We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world-changing? Be you, with us!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

Job description

You will be part of the Global Partnerships team, which supports the world’s leading publishers and helps drive accelerated business growth for them through our publisher business growth and platform solutions. The Global Partnerships Sales Engine (GPSE) team is a critical part of driving operational efficiency and scale in support of our publisher business growth and platform solutions. The GPSE team centralizes work away from sales teams so that front-line sales leaders can concentrate their efforts on client-specific activities and continue growing a multi-billion dollar global business. The Global Partnership Sales Engine (GPSE) Team is an integral part of creating efficiency and scale in support of our publisher business growth and platform solutions. The GPSE team is designed to accelerate operational activities and centralize work (e.g. operational activities like reporting, implementation and optimization) away from the sales teams so that they can concentrate their efforts on client-specific activities.

Qualifications

Job responsibilities

• Publish and communicate operational metrics/KPIs with some guidance.
• Contribute to creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs.
• Contribute to tracking and analysis for trends of operational characteristics in process or workflow performance and identify opportunities to improve operational procedures with some guidance (e.g., manage utilization, eliminate non-productive activities, create cross-site efficiencies, influence automation and robotics enhancements).
• Work with partner teams (e.g., service provider teams, internal teams) to set and implement process improvements and changes with some guidance. Define and implement workflow efficiency scoring frameworks to proactively and retroactively identify gaps in execution with some guidance.
• Support Sales users via the menu of services covering Optimization and Troubleshooting support. Maintain high service levels through meeting or exceeding CSAT, timeliness and efficiency goals.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in a customer or client-facing role supporting Account Management, Ad Operations or Project Management.

Preferred qualifications

• 2 years of experience building relationships with stakeholders or clients.
• 2 years of experience analyzing data and generating business insights in order to guide business decisions.
• 2 years of experience in managing vendor and outsourced providers.
• Ability to work with systems tools, such as SAP, homegrown systems, etc.
• Demonstrated analytical ( e.g. understand and analyze large data sets and simplify insights), operational efficiency ( e.g. streamline process flow) and stakeholder management ability.