Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

About the role

Regional Consumer Banking Operations (CBO) initiatives focus on delivering scalable and efficient processing capabilities in various countries. This role will provide the leadership in ensuring the successful implementation of such initiatives working with Technology teams and in-country Tech and Operations teams

Responsibilities

• Re-engineer the end-to-end process, analyse and review operations solutions
• Implement automation agenda to transform consumer banking operations across DBS
• Liaise with senior stakeholders on initiatives - from conceptualization to implementation.
• Conduct requirement gathering workshop, review and documenting requirements artefacts
• Review functional specifications and process define documents
• Coordinate and ensures UAT test plans and test case are executed within UAT schedule
• Work closely with regional teams and country teams to ensure timely delivery of project
• Drive and support the Regional CBO project management office
• Manage overall program financials across Regional CBO and work closely with business stakeholders & financial controllers to obtain program funding and developbusiness plans.
• Facilitate and assess budget, scope, risk and impact assumptions before project is undertaken
• Facilitate monthly project steering committee meeting to monitor and report projects progress (following up until completion) and for strategic decisions
• Facilitate and manage annual budgeting exercise
• Lead and guide the team members and work on task base/ad-hoc initiatives when required

Requirements

• Minimum 10 year experience in systems development and/or business process improvement initiatives
• Preferably with project life cycle experience in Financial Services Industry in Consumer Banking Operation
• Proven track record and experience in managing change management projects
• Hands-on team player who is able to see the big picture, possesses a can-do attitude and able to handle ambiguity
• Strong interpersonal, coordination and planning skills
• Work location is Changi Business Park

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Work location: Raffles Place

Working hours: Mon - Fri, 9am - 6pm

Contract: 1 year

Salary: Up to $3800 + Completion Bonus

Responsibilities

• Perform customer due diligence activities including clearing of screening matches and carrying out enhanced due diligence on high risk customers in accordance to the target turnaround time.
• Perform peer quality check/review on activities carried out by other analysts as and when required by the supervisors.
• Ensure proper documentation of work performed and retention of such documentation.
• Liaise with various business and functional units for information gathering to ensure customer due diligence activities are completed properly and accurately.
• Escalate positive matches of high risk customers and other key AML/CFT issues to the supervisors.
• Familiarize one-self to all the relevant internal policies, process and procedures in order to carry out the job function properly.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Diploma/Degree in Financial/Business/Accounting studies.
• 1 – 2 years of relevant working experience;
• AML/CFT and relevant internal policies’ rules and regulations from the Insurance industry
• Computer literate - Microsoft Office and BAE/Detica/Norkom AML System

Key Skills:

• Good analytical skills
• Strong sense of ownership and responsibility
• Able to write report with basis of judgment
• Able to relate facts and information from various sources

Key Competencies:

• Legislation and Compliance (AML/CFT)
• Risk Analysis and Management (AML/CFT)
• Process, Procedures and Policies
• Report Writing and Reasoning
• Policy management and AML/CFT Systems

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Overview: We are seeking a Senior Consultant with a strong techno-functional background in business analysis and financial risk management, specifically within the banking sector. The ideal candidate will have experience in implementing financial solutions, managing risk calculations, and handling Murex system upgrades and migrations.

Key Responsibilities:

• Risk Management: Specialize in market and credit risk analysis within a banking environment, focusing on capital requirements, risk charge modules, and regulatory compliance.
• Solution Implementation: Implement and manage financial solutions such as XVA/PFE, and oversee collateral agreements and risk computations.
• System Upgrades: Lead Murex version upgrade projects, including merging applications and ensuring smooth transitions. Manage testing phases, address issues, and provide post-production support.
• Regulatory Compliance: Configure and validate risk management rules in accordance with banking regulations. Develop and manage reporting interfaces for regulatory requirements.
• Murex Expertise: Work with various Murex modules including MLC, PFE, Market Risk Engine, and others. Handle Murex Limit Controller (MLC) and Counterparty Credit Risk (SA-CCR) configurations.
• Stakeholder Collaboration: Collaborate with stakeholders to gather requirements, prepare reports, and resolve discrepancies. Engage with vendors and other teams as needed.

Technical Skills:

• Systems & Tools: Extensive experience with Murex systems and modules related to market risk, credit risk, and regulatory compliance.
• Skills: Risk Analysis, Solution Implementation, Murex Configuration, Regulatory Reporting, System Upgrades, Functional Design, Testing.

Qualifications:

• Experience: Minimum of 7 years in a techno-functional role within the banking sector, with hands-on experience in financial risk management, Murex systems, and system implementations.
• Technical Expertise: Proven background in Murex and other financial systems, with a strong understanding of banking regulations and risk management processes.
• Education: Bachelor’s or Master’s degree in Finance, Business Administration, or a related field.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Salary: up to $4000 + 1m completion bonus

Duration: 1 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Jurong East

Job Description:

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.

• Ensure Service master is updated and accurate for system go-live.

• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.

• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.

• Monitor and report SharePoint workflow turnaround time.

• Ensure accurate and timely update of data files for internal management reporting.

• Support annual cost refresh/ updates on services.

• Provide Business partnering support to Business Units within a growing regional healthcare system.

• Any other ad-hoc duties.

Job Requirements: Min Degree in Business/Finance/Accountancy or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Jobs Responsibilities

• Provide AML/CFT expertise in reviewing and analysing customer profile in the relevant AML/CFT/Sanctions scope of work,
• Provide overall Sanctions, ML/TF risk assessment on customers profile, identifying key risk areas for attention
• Recommend and provide risk mitigating plan for senior management consideration
• Implement effective risk mitigating actions/plans as part of the team’s risk management activities.

Job Requirements

• Min. GCE A levels/Diploma
• Training on the job will be provided
• Able to start work within short notice

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Duties & Responsibilities

• Track constantly the backup status for SAP and non-SAP servers and update the SOP if there is any change in the backup configurations. Provide timely update to the Operations Manager for any backup failure.
• Ensure that SSL Certificates in SAP and non-SAP servers are renewed timely.
• Work closely with other interfacing systems to ensure operational efficiency and interoperability with the interfacing systems.
• Assess the design and ensure implementations in the system achieves data quality, usability, and compatibility with other interfacing systems.
• Also identify areas in other interfacing systems and the system to improve integration and operation efficiency.
• Liaise with the relevant parties to resolve issues and verify that all rectifications are satisfactorily performed prior to updating the Operations Manager on the closure.
• Consolidate and prepare submission of the Log Review Report, Performance Management Report / Post Implementation Review for update to the Operations Manager.
• Consolidate and prepare submission of checklists related to audit, compliance and governance, and update the Operations Manager.
• Monitor and track the technical Change Request (CR) / Service Request (SR) that are being implemented and ensure proper closure, including maintaining the required documents in Organisation’s case management system.
• Monitor software maintenance contracts, liaise with procurement to prepare, renew and establish contracts where applicable and where there is no conflict of interest.
• Prepare monthly project progress reporting to the Operations Manager, management and to various forums, prepare for presentations for meetings when required.
• Prepare Variation Agreements documents for implementation and CR and seek approval from the Organisation.
• Work with the System Maintenance/Vendor(s) on :

- design solutions proposal that will involve requirement gathering & evaluation, review CR effort, assess impact.

- ensuring contract related to the respective CR is raised correctly and timely.

- monitoring of the SR raised and assess impact.

- improving the System Investigation Requests (SIRs) / Problem Report Management, or system defects reported by users.

- ensuring prompt resolution to defects reported, and provide prompt clarifications for the SIRs.

- ensuring timely and complete resolution of outstanding tasks that are to be completed.

- ensuring deliverables to conform to the standards and control defined for the programme.

- ensuring that the COE (Common Operating Environment) Certification is properly conducted.

Qualification & Requirements

• Only Singaporeans need apply.
• Degree/Diploma in Computer Science, Information System, Science, Engineering or equivalent.
• Minimum 4 years of working experience in Information Technology.
• Minimum 2-3 years of experience in Project Management.
• Proficiency in Office productivity suites such as Microsoft Project and Microsoft Office.
• Good planning, co-ordination and supervisory skills.
• Strong writing, verbal communication, and presentation skills.
• Good Team Player, responsible and conscientious.
• Resourceful, independent, responsive, and pro-active.

The Candidate is expected to support & contribute towards the smooth operations of Bank’s Vickers Singapore Operations team.

1. Perform Reconciliation & settlement of trades against our Broker(s)

2. Prepare Trade Settlement Instructions to Broker/Custodian

3. Monitor & follow up with our brokers on our unsettled trades.

4. Perform Reconciliation of our Nostro & Trust accounts on a daily basis

5. Work with Stakeholders & support the investigations to resolve any identified discrepancies.

6. Support any team with any ongoing projects or ad hoc assignments from time to time.

Our client is a global MNC, one of the most established pioneers in the FMCG industry. Due to business needs, they are now recruiting a System Analyst to be part of their ITTeam for ongoing transformation projects. They are located in the West - easily accessible.

Duties of System Analyst:

• Provide ongoing support and enhancement for the company's SAP system.
• Design, develop, and maintain other in-house applications to meet business needs.
• Collaborate with internal teams and external vendors to gather business requirements, address system issues, and implement change requests.
• Create test data, conduct system tests, and document outcomes. Ensure system documents and operational guides are updated.
• Conduct training sessions for end-users to ensure effective system usage and adoption.

Requirements:

• Diploma / Degree in Information Technology
• 5 years of relevant experience with SAP related experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Determining business needs via consultation, business analysis, and targeted observations.
• Assesses existing SAP operation process and recommending improvements.
• Provides support for difficult and complex system environments.
• Provides SAP system support, assistance, and end-user training.
• Performs role of trouble-shooter, successfully identifying system inconsistencies and implementing optimum business solutions and business process enhancements.
• Involved in business analysis and technical design session with business and technical staff to develop requirements document and ETL specifications.
• Performs role of supporting business and operation needs such as audit and compliance, both internal and external, etc.
• Strengthens organizational capability and build downstream domain knowledge through facilitation of knowledge transfer sessions for employee.
• Keeping abreast of the latest SAP offerings, updates, and developments.
• Experienced in analysing and identifying SAP Service Pack impact, preparing release notes for transport, preparing FFID log and other SAP logs.
• Performs rigorous documentation of SAP processes and presenting progress reports.

Requirements:

• Bachelor's degree in Information Technology, Computer Science or related disciplines
• Minimum 5-6 years in experience as a SAP consultant in a similar industry and in Financials, Controlling and Project System modules.
• Intensive knowledge of SAP S/4 HANA and FIORI.
• Excellent teamwork, collaboration, interpersonal, and communication skills
• Experience in planning, analysing, designing, developing, testing, implementing, documenting, and training in S/4 HANA Financials, Controlling and Project System will be an added advantage
• Excellent organizational and time- management skills
• Effective communication with business users and vendors
• Ability to work under business focused and fast-moving environment
• Always projecting a positive outlook in a fast-paced, sometimes stressful environment
• Possesses SAP-accredited certification

Our Addresses and Working Hours:

Seatrium Limited

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Thu: 8.00am - 5:15pm

Fri: 8.00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Candidates must have SQL, Data Analysis.

Prefer candidates with banking experience especially in Risk Management.

• Collate and manage all the details regarding the application for the assigned business vertical

– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.

• Support user community on business queries and guidance on better usage of the system on daily BAU activities.

• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.

• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow

strategy.

• Collate and rationalise all stakeholders’ requirements and walk-through these requirements with team

• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.

• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.

• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.

• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The Bank is seeking a Data Analyst to support the design, development, and implementation of various dashboard requirements within Bank.

The ideal candidate will collaborate closely with a team of data analysts and business users throughout each project stage to ensure timely and high-quality delivery of dashboard solutions.

Responsibilities:

• Requirements Gathering:
  • Gather and analyze requirements from business stakeholders.
• Data Preparation:
  • Clean, transform, and analyze data to ensure its suitability for dashboard development.
  • Perform data discovery and analysis from the bank’s data platform to assess the feasibility of requirements.
• Dashboard Design:
  • Conceptualize dashboard designs through wireframes and prototypes.
  • Develop visually appealing and intuitive dashboards in QlikView/Qlik Sense to effectively communicate key insights and metrics.
  • Apply best practices in user interface (UI) and user experience (UX) design.
• Testing & Troubleshooting:
  • Conduct testing and troubleshooting to ensure dashboard functionality and performance across different devices and platforms.
• Training:
  • Conduct training sessions and roadshows to promote awareness and usage among target users.
• Additional Tasks:
  • Assist with other data discovery tasks (non-dashboard related) that the team is working on.

Qualifications and Requirements:

• Education: Bachelor’s degree in Business Analytics, Computer Science, or a related field.
• Technical Skills:
  • Knowledge with QlikView and Qlik Sense, including dashboard development, data modelling, and reporting.
  • Proficiency in Business Intelligence (BI) tools, visualization tools, and scripting.
  • Knowledge of SQL for data manipulation.
• Analytical Skills:
  • Ability to convert data into meaningful information and insights.
  • Strong problem-solving skills and ability to propose fit-for-purpose solutions.
• Soft Skills:
  • Strong interpersonal, communication, and presentation skills.
  • Effective time and stakeholder management skills.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Good Bonus - AWS + up to 6 month Variable Bonus / Permanent Role

Junior & Senior & Engineering can apply

• Entry level / Junior / Senior / No experience welcome apply X 3 Opening

• Full training provided

Responsibilities:

· Perform data analysis to support business initiatives and projects

· Identify areas for process improvement and implement solutions to enhance data accuracy and efficiency

· Develop and maintain dashboards, reports, and visualizations to communicate findings to stakeholders

· Support software/hardware troubleshooting to identify and resolve issues

· Collaborate and communicate with both internal and external stakeholders to define project requirements, address issue and ensure the successful execution of projects

Requirements:

· Degree in Electrical/ Electronics, Computer Engineering or Computer Science

· Experience with statistical analysis tools such as R, Python etc.

· Knowledge in Java, C, C++, SQL and Oracle/Postgres database

Our benefits and compensation for permanent position are as follows:

Salary for experience candidates will be considered based on the years of experience and our internal salary structure

1 month AWS

Variable Bonus up to 6 month depending on individual and company performance

Working hours: 8.00 am to 5.00 pm / 8.30 to 5.30 pm / 9.00 am to 6.00 pm / 9.30 am to 6.30pm / 10.00am to 7.00pm

Working days: Monday to Friday (1 day work from home per week)

Annual Leave: 14 days up to 17 days for non-executive (Assistant Engineer and below)

18 days up to 21 days for executive (Engineer and above)

Medical benefits of $500 per financial year (Benefit is extended to spouse and children (below 21 years old) of married employees)

Insurance coverage: Hospital & Surgical (Benefit is extended to spouse and children (below 25 years old) of married male employees and child (below 25 years old) of married female employees)

Term Life

Personal Accident

Maternity Insurance for female employee and spouse of male employee on the birth of their 1st 2 children claimable up to delivery bill of $6,000.00 whichever is lower.

Flex Dollars of $500 per financial year

Free annual year-end Health Check-Up

Monthly Birthday Party Celebration

Monthly Sports Activities

New Born Gift

CSR Initiatives

Department Bonding Activities

Biennial team building and staff appreciation dinner

Gym Corner for employees to exercise

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Tasks:

- Assist with trade bookings in Murex, amendments, restructuring. [ daily tasks ]

- Assist with PL reports, risk reports, fund onboarding

- Assist with DigiPlatform and system automation testing, integration and operations.

- Work on ad hoc desk automation tasks

- Work with Operations, Structuring desks, Finance

Skiils

- Proficiency with Microsoft office

- Experience using Murex

- Programming in python and / or VBA is desirable

- Some basic Finance product knowledge – will be working mainly with Equity Swaps although this can be taught

Qualities:

Technical background

· Can pick up info quickly, self starter, can work efficiently and diligently

· Aware that it’s a fast-paced environment and uses initiative and common sense

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Candidates must have Strong analytical/ problem solving skills and comfortable with working with numbers and relational datasets.

• Partner with business units to identify, quantify and realise cost/ productivity/ efficiency savings

• Lead enterprise programmes/ workstreams / projects to improve Group cost shape

• Drive financial analyses- data collection, analysis of financial / operational data, model development

• Develop and sharpen cost methodologies: Conceptualise/ implement performance management framework to assess initiative progress, incl. productivity from technology implementations

• Strengthen reporting, governance

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Overview*

Alexandra Hospital, a member of the National University Health System (NUHS) cluster, is a historic site providing integrated, holistic care to patients. The hospital is a test bed for innovative care approaches in Singapore and is currently running a diverse portfolio of studies. Alexandra Research Centre for Healthcare In a Virtual Environment (ARCHIVE) is set-up to support the design of innovative experiments in hospital-supported, community-focused, patient-centred virtual care (vCare) models. ARCHIVE’s projects can include research studies, quality improvement projects and clinical trials that incorporate digital technology to ensure the care models are future ready.

The successful candidate will be expected to contribute towards new virtual healthcare projects and manage tasks on the evaluation of existing vCare programs in the areas of telemonitoring, telecollaboration, connected ward ecosystem and virtual care centre.

Job Responsibilities*

You will be responsible for the following:

• Successfully manage projects from start-up to completion.
• Study protocol development
• Develop statistical analysis plans and conduct analyses.
• Oversee study compliance to the ethics requirements and local regulations
• Supervision of quantitative and/or qualitative analysis
• Development of scientific papers and the dissemination of the study findings
• Preparation of proposals for new grants
• Conduct literature reviews, including systematic reviews.
• Mentoring junior staff
• Engage with healthcare professionals and collaborators to support research activities.

Requirements*

• PH.D. in Public Health or Health Services Research
• Proven track record in clinical/public health/health services research, with outstanding management abilities and a demonstrated track record of leadership.
• Minimum 2 years’ relevant experiences
• Strong acumen with in-depth understanding of quantitative and ideally qualitative research methodologies.
• Proficient in use of standard statistical or qualitative software e.g. STATA, SPSS, NVivo.
• Good scientific writing skills as demonstrated by track records of publications in international peer-reviewed journals
• Able to drive research projects from design, implementation to deployment
• Project management capabilities and experience in driving a cohesive research team and cross teaming environment
• Possess confidence to resonate with clinician investigators and research collaborators – internal and external stakeholders
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Manage service point operations assigned

• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Clinic Nurse Manager, Clinicians, Allied Health Professionals and other stakeholders to solve system and process problems.
• Ensure that system and processes are in accordance to SOP to create a positive experience for patients along the continuum of care.
• Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Ensure that workflows for new and existing services are reviewed, optimised and streamlined.

Partner Head, Ops & Admin in achieving patient / caregiver satisfaction targets

• Responsible for devising innovative services to continually improve service levels and delight patients.

Involvement in Campus development workshops and planning.

• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out clinical service plans in consultation with clinical chiefs to ensure that goals are met.
• Manage Service Associates (SAs) providing services in service points, as the Reporting officer
• Ensure that SAs receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff engagement, recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired patient / caregiver and service outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems

Participate in committees and other tasks as assigned.

Requirements
• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry

• Healthcare operational experience will be advantageous

• At least 4 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact [email protected] to understand more on the role. Please indicate the position that you are interested in the subject heading

*Only Singapore Citizens and Singapore Permanent Residents may apply.

You will be responsible in providing Occupational Therapy in inpatient and/or outpatient in an integrated general hospital You will participate in administration, clinical supervision, research supervision, professional education as and when required.

Job Responsibilities

• Assess and manage patients referred for occupational therapy independently
• Implement appropriate treatment plans and comply to clinical standards
• Provide timely review of patients in the continuum of care
• Document patient’s progress and records accurately
• Manage and supervise C-reg/junior OTs where applicable.
• Involve in administrative duties such as charging, statistics collation.
• Communicate and collaborate with other healthcare members in the multi-disciplinary team
• Participate and assist in managing clinical and/or service initiatives
• Assist in providing clinical education of occupational therapy students
• Contribute to departmental in-service training programmes and hospital educational talks

Requirements

• Recognised Diploma / Degree in Occupational Therapy
• Fresh grads are welcome to apply
• Interest in working in the following areas: Geriatrics, Neurology, Orthopedics (including hand therapy) & Palliative Care, prior experience in any of these areas will be an advantage
• Good communication and interpersonal skills
• Able to work well in a team and also independently
• Competent in using Microsoft Office

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Provide general clinical pharmacy services in direct patient care settings independently or in collaboration with a multidisciplinary health care team to promote wellness and optimize medication therapy outcomes for patients with a broad range of disease states.

Provide pharmaceutical care to defined standards and assure the quality use of medicines.

Provide education and training to trainees, pharmacy students, support staff and the public.

Provide guidance to trainees, pharmacy students and support staff and supervise their professional training and development.

Initiate and/or participate in clinical research independently or in collaboration with other health care disciplines, and publish abstracts and/or scientific papers in peer reviewed journals.

2.1 Primary Responsibilities and Duties (90%)

Clinical Practice

• Provide general clinical pharmacy services in assigned patient care area/service.
• Participate within a multidisciplinary health care team to ensure optimization of medication therapy and outcomes for patients.
• Identify and define patient-specific medical problems, recommend, implement and manage patient pharmacotherapy, review, counsel, dispense and/or supply medications as needed, provide ongoing monitoring and adjustment of patient's drug therapy, resolve and/or prevent patient's drug-related problems in accordance with departmental policies and procedures, work and/or consult with other health care providers to improve patient outcomes.
• Promote and monitor for adherence to prescribing guidelines or drug use protocols.
• Provide professional advice and evidence-based drug information to patients, pharmacy students and the health care team.
• Work with patients, caregivers and other health care providers to ensure safe, cost-effective, timely distribution and quality use of medication that will best meet the patient's needs, achieve desired patient outcomes and assure continuity of services.
• Communicate with patients and/or caregivers on a group or individual basis to ensure understanding of prescribed drugs, to resolve or prevent drug-related problems and to assure optimal patient cooperation in drug therapy.
• Document clinical activities as defined in the competency development framework and/or department guidelines.
• Serve on departmental clinical practice committees and/or other relevant committees as assigned.
• Provide educational programs and training to trainees, pharmacy students, support staff and the public.
• Contribute to the development or publication of high quality patient education materials.
• Provide guidance to trainees, pharmacy students and support staff and supervise their professional training and development.
• Contribute to the development and implementation of pharmacy professional standards, competency framework and/or assessments for pre-registration pharmacists at departmental level.
• Participate in and contribute to continuing professional development

Secondary Responsibilities and Duties (10%)

• Contribute to the review and evaluation of services, policies and processes; and contribute to the implementation of medication safety and quality improvements initiatives to ensure optimal outcomes at institution level.
• Participate, supervise and/or coordinate pharmacy activities relevant to clinical work.
• Any other duties or responsibilities as assigned.

Requirements

• Able to work independently and in a team
• Able to communicate effectively
• Possess clinical skills and knowledge in running ambulatory service(s) and/or Inpatient clinical services
• Hospital experience is preferred but not necessary
• Min 5 years in a clinical setting is preferred
• Masters in clinical Pharmacy, PharmD or Board certification
• Registered with the Singapore Pharmacy Council

If this role sounds interesting to you, please contact '[email protected]' to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Responsibilities

• Provide application support for all users on Enterprise and OSS/BSS applications (e.g., Remedy, Service Web Portal, Corporate Portal, Payment Portal, etc). This includes application software configuration, programming, enhancement, and testing based on changing business requirements.
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects and ensure successful implementation by performing regular progress/performance monitoring.
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Ensure that all activities are performed in compliance with IT policies and procedures.
• Provide support to audit exercises around OSS/BSS applications, the associated interfaces and work with stakeholders to address audit findings.
• Assist in any ad-hoc duties as assigned by immediate supervisor or IT HOD.

Job Requirements

• Diploma in Information Technology, Computer Engineering or equivalent, preferably with relevant experience in OSS and/or Telecommunications industry.
• Proficient in Microsoft tools like Word, Excel, PowerPoint..
• Good knowledge and hands-on experience in web services and dynamic web application developments (SOAP, WDSL, PHP, JSP, Java, J2EE, Spring, Hibernate, Oracle, MySQL etc).
• Knowledge of working with tools such as Python with Django Rest Framework, Postgres Database, Nginx application server, Workflow would be advantageous.
• Experience in Linux environment and application server setup is advantageous.
• Good command of written and spoken English.
• Excellent interpersonal, communication and analytical skills.
• Pro-active, meticulous, resourceful and strong team player.
• Able to work independently under tight schedules.
• Work well with all functional levels in the organization.
• Candidates with over 4 years of relevant experience will be considered for Senior Associate Engineer position.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume

EA License: 13C6305

Reg. No.: R24122460

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for an Engineer to be part of our Automation & System Department diverse team of talent.

What you will be working on:

• Setup, configure and provide operation support to CIM system.
• Investigate, analyze production line operation issue, develop solution to system related problem.
• Develop technical or training material as required.
• Involve in user/vendors discussion and brainstorming session.
• Analyze requirements, design, develop and test, implement, optimize.
• Document design specifications, user acceptance test and release.
• Analyze and implement improvement opportunity to enhance CIM system in support of business strategy.
• Provide cross-functional leadership (for senior position) and vendor interaction to troubleshoot, analyze and develop solution for problem involving integrated systems.
• Provide training to enable 1st line support equipped with appropriate knowledge/skill to provide frontline operation support for production.

More about you:

• Degree in Electronic Engineering, Computer Science, Information Technology or equivalent fields
• Familiar with dot.net
• Familiar with SECS / GEM Protocol will be advantage
• Database knowledge (SQL commands, data accessing etc.)
• Familiar with SDLC (Software Development Life Cycle) process will be advantage
• Good communication and self-driven

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

Summary:

The Senior System Assurance Engineer is responsible for the execution of RAMS (Reliability, Availability, Maintainability, and Safety) Engineering activities in line with company processes, industry standards, and best practices. This role involves performing hazard identification, safety analysis, RAM analysis, and coordinating with internal and external stakeholders to ensure system assurance and compliance.

Responsibilities:

• Execute RAMS Engineering activities according to industry standards and best practices.
• Ensure RAMS strategies are integrated and applied across project organizations.
• Perform hazard identification studies, safety analyses, and hazard management.
• Define and evaluate design compliance with safety requirements and principles.
• Review safety test strategies, plans, procedures, scenarios, and results.
• Oversee Installation, Testing & Commissioning (T&C), and deployment method statements.
• Review and produce safety evidence and safety artifacts.
• Perform RAM analyses and manage RAM demonstrations.
• Coordinate project EMC (Electromagnetic Compatibility) activities.
• Act as the interface with customers, internal teams, and other parties (e.g., ISA) for system assurance coordination.
• Maintain KPIs for System Assurance activities, including quality, cost, and deadlines.
• Other tasks as assigned by the direct manager.

Requirements:

• In-depth knowledge of CENELEC (EN) Railway RAMS Standards.
• Experience in hazard identification and safety compliance assessments.
• Experience in RAM demonstration and EMC coordination.

Qualifications:

• Bachelor’s degree or higher in Engineering (Electrical, Electronic, Computer Science & Engineering, or a related discipline).
• Minimum 5 years of experience in RAMS Engineering, with at least 2 years of experience in Communications and Supervisory Control systems within the railway safety-related industry.

Responsibilities

As a System/ Network Engineer, you will be responsible for the following:

System And Network,

Able to configure CISCO, Fortinet, Juniper, Firewall & Antivirus, and other security software.

Experience with CISCO core switches, Access Points (Wireless) such as Aironet / Meraki / HP Aruba is a plus.

Familiarize with CISCO Network LAN & WAN design.

Pre-sales to Point to Point and Client VPN.

Setup and perform troubleshooting with network technical skills, including CISCO Routers, CISCO Switches, wireless devices, Fortinet Firewalls, Load Balancers, and system management tools like Network Analysis.

Install WINDOWS Server O/S, WIN 11, Microsoft 365, Microsoft Platform for Servers, and PCs with hands-on experience in setup and configuration.

Knowledge of setup/configure VMWare, Exchange Server, SQL, and Virtual Server, along with hardware configuration experience (Server, external backup, UPS) in FAS System, HPE Storage, Synology NAL, etc.

Job Description

Rack/stack IT Equipment.

Installation/configuration of various OS (Windows, Linux, Vmware).

Work closely with Team Leader to meet system delivery milestones.

Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.

Assist in day-to-day operation of the System Delivery team.

Carry out other technical related duties that may be required.

Design and implement LAN, WAN, VPN, and wireless networks.

Configure and Network security appliances such as firewalls, routers, and switches.

Requirements

Diploma/Degree in Information Technology, Computer Science, Engineering or equivalent

Able to configure/design and provide consultation for Cisco Switches, Router and Fortigate Firewall

3 – 10 years of relevant experience in server implementation / operation / administration for Vmware / Storage / Redhat / Windows.

Good analytical and problem-solving skills

Possess initiative with positive working attitudes

Strong teamwork, communication and interpersonal skills

Ability to work after office hours/weekend for systems preventive maintenance

Responsibilities:

• Tech refresh old Solaris/AIX machine to new virtual machine
• AIX/Solaris OS patching and version upgrade
• Automate system admin tasks
• Server performance tuning
• IPKVM server console support. To track and drive tech refresh of DSview servers and KVM equipment

Requirements:

• Experience in: 6 years’ experience on Oracle Solaris, Solaris Cluster, Solaris Virtualization, IBM VIOS, IBM AIX server, IBM GPFS Cluster, HP-UX, Unix scripts
• Better to have: Chef, Bigfix Enterprise, Redhat Linux, Windows server

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.