Bridgepoint Health is a new, ambitious group of GP practices - family clinics - focusing on preventive and whole-of-person primary healthcare.

We reckon that GPs in Singapore don’t get the support they need for the frontline they hold against chronic and age-related diseases.

As admin and technical challenges build, the actual practice of medicine - taking time to communicate and journey with the patient – becomes even more difficult.

This changes with us.

We are seeking a proactive and detail-oriented candidate to join our team.

You will play a crucial role in engaging stakeholders to define project requirements, selecting suitable vendors, and managing the delivery of services, software and setup of hardware, and Project Manager/Quality Assurance work for projects. The projects will typically be under $1M and are expected to be completed within one year.

The Role

Stakeholder Engagement: Collaborate with various stakeholders to gather and document detailed project requirements.

Vendor Selection: Identify, evaluate, and select appropriate vendors to meet project needs.

Project Management: Oversee the entire project lifecycle, ensuring all milestones are achieved within the specified timeframe and budget.

Communication: Maintain clear and consistent communication with stakeholders and vendors to ensure project alignment and transparency.

Risk Management: Identify potential risks and develop effective mitigation strategies to ensure project success, including awareness of cybersecurity risks.

Quality Assurance: Conduct thorough testing and validation of project deliverables to ensure they meet the defined requirements.

Budget Management: Monitor and manage project budgets to ensure financial goals are met.

OKR and KPI Tracking: Define and track Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) to measure project success and performance.

The Person

Bachelors in Computer Science or Engineering

3 to 5 years of work experience in business analysis and project management, preferably with focus on stakeholder and vendor engagement

Experience in defining requirements and delivering IT hardware and software implementation project

Strong understanding of project management principles and methodologies, including familiarity with Scrum methodology and agile practices

Proficient in managing Active Directory (AD) services, defining access rights, and implementing efficient onboarding processes

Knowledge of security protocols and best practices related to AD and access management, and understanding of cybersecurity principles, including data protection and threat management

Understanding and deployment of clinical IT environment, Health Information Bill (HIB) cybersecurity requirements for systems, data, policy and team player with excellent analytical and organizational skills

Operating knowledge of standard CMS systems

Clinical IT and Clinical Management Systems (CMS) deployment experience are essential

1. Work closely with business stakeholders to identify roadmap of technology solutions and enhancements

2. Work closely with Manager in the approval, acquisition and implementation of IT projects

3. Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects

• Project evaluation
• Project Integration
• Scope management
• Time management
• Cost management
• Quality management
• Human resource management
• Project communication management
• Project risk management
• Project organization management
• Stakeholder management

4. Oversee the planning, directing, supervising, monitoring and coordinating of vendor and department operations, including assigning work activities, projects, evaluate work processes and procedures, preparing correspondences e.g. general and special reports

5. Collaborate with stakeholders to prioritize, design, develop and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned

6. Ensure that the in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholder and handle minutes taking.

Interested applicants please send your resume to [email protected]

Jane Ng Wei Ling

R1104585

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are seeking an Associate to be part of the Asia Pacific Regulatory Reporting team that partners with the Asia Pacific Senior Financial Officer, Legal Entity Controller and Corporate Technology teams to contribute to automate the Asia Pacific local regulatory reporting systems and BASEL last mile reporting.

As a Business Analyst within the Asia Pacific Regulatory Reporting team, you will be responsible for taking part in different initiatives to automate regulatory changes triggered by Asia Pacific regulators for local regulatory or BASEL reporting. The demands include business expansion, general ledger optimization, technology modernization and global alignment in data sourcing and consumption.

Job responsibilities

• Partner closely with Finance users, Corporate Technology and external vendor consultants to deliver strategic regulatory reporting solutions which suit the defined operating model for Finance users

• Provide Project Management Office support to these programs. Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings

• Provide subject matter expert support in preparing business requirements and functional specifications for regulatory automation projects. Perform Product Validation/Proof of Concept, in partnership with Finance users, Corporate Technology and external vendors

• Be a product owner, work closely with Corporate Technology-scrum master and teams, participate in design/build discussions

• Develop testing approach, scope and plan. Execute system tests by leveraging on an automated tool to prepare test cases, build expected results and run end to end tests

• Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner

• Manage ongoing tactical and strategic finance platform enhancements and automation

Required qualifications, capabilities and skills

• Bachelor's Degree in Accountancy, Finance, Information Systems or a related discipline

• Minimum of 3 years of experience with 1 year in the banking industry

• Minimum of 1 year of experience in Finance/Product Controller/Business Analyst/Product Owner with regulatory reporting solution implementation

• Strong in data analysis with the ability to gather and validate facts, define gaps, perform impact analyses, draft business requirements, translate and streamline complex business requirements into functional specifications for technology builds

• Strong qualitative and quantitative analytical and problem-solving skills with strong interest to analyze large volume of data sets and present conclusions concisely

• Highly-motivated self-starter who thrives in a fast-paced, deadline-driven environment, demonstrates excellent time management and planning skills, and possesses the ability to handle multiple assignments at the same time

• Positive attitude and easy to work with while delivering on high priority and time sensitive initiatives. Highly inquisitive, solution-focused, enthusiastic, diligent, and capable of challenging status-quo

• Strong verbal and written communication skills with the ability to articulate complex issues clearly

Preferred qualifications, capabilities and skills

• Knowledge and experience of industry leading regulatory reporting vendor application e.g., Adenza (Axiom), WKFS, Reveleus and ledger and system upgrade/implementation

• Ability to use Confluence/Jira/Tableau/Alteryx/UiPath/Excel macro or any digital accelerator tools to support project deliverables

• Proficiency in Microsoft Excel

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=70903ae0dbfb96e0de14cbbe4e7bfe43

Job Description :

• Responsible for all the handshake tests, writeup creation, demo arrangement, sample graphic submission, ICONICS license handling, server arrangement.
• Responsible for Writeup and GUI preparation, Backend development monitoring, server arrangement.
• Designing network architecture, VLAN, network switches and firewall selection, server selection, procurement on network devices, IP assignment, rack assignment, rack power calculation and UPS selection, port assignment
• Monitoring project progress, attending to technical discussions, providing technical support, arranging Software requirement (EMS and MMS), implementing Smart solution
• Getting quotations, PR arranging, PI arranging with BM team, product delivering, attending technical discussions, project progress monitoring, resolving issues
• Selection of licenses, getting quotation from HQ, approving PR, optimizing license requirements, distributing license keys, holding all the license details for past and current projects
• Contacting ICONICS support team, raising tickets to clarify issues, updating status of the issues, arranging monthly meeting with ICONICS, meeting minutes creating and sharing, distributing details of critical fixes, testing new requirements
• Referring technical specs, providing server and license requirement, attending to tender meetings
• Creating and amending technical guidelines for ICONICS, G5, third party integration, graphic creation, project management, D&A, network designing, license selection, server selection, training manual

Requirement :

• Candidate must possess Diploma or Bachelor's Degree in Mechatronic or Electrical & Electronic Engineering
• Possess good interpersonal and communication skills
• Positive working attitude with pleasant personality
• Knowledge of C++/ Phyton/ PLC is needed
• Knowledge in HVAC systems, SCADA software, Building Management systems would be an added advantage

We regret that only shortlisted candidate(s) will be contacted.

The ideal candidate should possess:

• Bachelor’s degree in computer science, Engineering, Information Technology, Electrical / Electronic, Information Systems or equivalent discipline

• 5 - 10 years of relevant experience in security surveillance hardware and software administration, configuration, network design, and troubleshooting

Roles & Responsibilities:

 Work with system architect and pre-sales team to implement security surveillance systems and network infrastructure solutions in-premise and able to articulate and document the solution.

 Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system

 Good knowledge and hands on experience working with software and hardware systems in the area of:

• IP CCTV System

• Fence Intrusion Detection System (FIDS)

• Physical Security Information Management System (PSIM)

• Video Management System (VMS)

• Data Protection

• Identify and Access Management

• Windows Server OS, Linux OS in a virtual environment

• Virtualisation and Hypervisors

• Network Monitoring

 Work, liaise and lead inter-disciplinary technical team and stakeholders to design, implement and verify solutions to meet project requirements for performance.

 Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance

 Develop technical implementation timeline with critical path that complements project management schedule.

 Collaborate with respective key vendors/partners to design and review the proposed solution architecture in accordance with standards and policies.

 Understands technical documentation, installation manuals, system drawings and able to orientate construction drawing, floor plan, etc.

 Ensure the project User Acceptance Tests are conducted successfully accordance to requirements

 Proficient in electrical power and good knowledge on power cabling works for on-site works

 Attend customers meetings, report regularly on progress and monitor project progress

 Liaise with customers/consultants/project managers concerning approval of designs, reviews, progress of work, problem solving, etc.

 Determine and define clear deliverables, roles and responsibilities of technical engineers in a project to ensure all are actively working toward established milestones and ensuring work complete on time on schedule.

 Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement

 Conduct Root Cause Analysis of system issue and failures and recommend solutions.

 With knowledge on construction site safety and regulatory requirements

 Understanding of financial reporting, budget tracking, and project cost management

 Attain key certifications for partnership with key vendors

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

Job Summary:

We are looking for a skilled Systems Programmer with experience in signaling engineering to design, develop, and integrate software and hardware for railway signaling systems. The ideal candidate will have expertise in CITYFLO 650 systems, system testing, and programming languages like SCADA, C++, or Python.

Key Responsibilities:

• Develop and integrate wayside signaling systems and subsystems.
• Conduct system testing (FAT, SIT, SAT) and ensure compliance with EMC standards.
• Design and execute embedded software and hardware solutions.
• Manage large-scale systems and, optionally, lead project teams.

Job Requirements:

• Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent.
• Experience in signaling engineering and CITYFLO 650 systems.
• Proficiency in SCADA, C++, or Python programming.
• Strong knowledge of system testing and integration processes.
• Team management experience is a plus.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

EA Licence Number: 91C2918
Personnel Registration Number: R23114076

System Architect:

Job Description Summary:

We are seeking a System Architect. The ideal candidate will possess a minimum of three years of experience in the design,

implementation, and management of systems. A strong background in systems, software, and networking is essential, along with proven expertise in preparing and managing tender processes.

Job Responsibilities:

• Lead collaborative discussion between various teams to determine system requirements and transform them into technical specifications.

• Consult with customers and their representatives in order to appropriately influence system architecture and design.

• Ensure that the proposed architecture and design will meet the customer's requirements.

• Ensure proposed software design meets all requirements of quality, security, modifiability, extensibility etc.

• Work with fellow team mates to develop user stories, functional specifications, and acceptance criteria.

• Create and maintain detailed documentations such as Software Requirements Traceability Matrix, Software Requirements Specifications, Software Design Document, Interface Design Document etc for system architecture and design workflows.

• Preparation and submission of tenders for new projects, including requirement analysis, solution design and cost estimation.

• Efficiently handle tender-related queries and offer technical support throughout the tender evaluation and negotiation phases.

• Experience working in a team-oriented and collaborative environment.

Required Qualifications & Experience:

Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or related fields.

A minimum of 3 years’ experience in System Architecture and Design.

Demonstrated expertise in systems engineering, software development and network infrastructure.

Strong analytical and problem-solving skills, capable of addressing complex technical issues.

Excellent Oral, Communication & liaison skills.

Good knowledge of UML and other modelling methods.

Experience on Software Architecture such as Micro-Services, N-Tier Architecture.

Experience using team collaboration tools(e.g., JIRA) will be added advantage.

Relevant certifications in System Architecture and Design will be beneficial

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire SYSTEM ENGINEER. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Duties of a System Engineer:

· Ensuring on-time software delivery to clients

· Overseeing and monitoring all installed systems and infrastructure

· Installing, configuring, testing, and maintaining operating systems, application software, and system management tools

· Generating reports as requested

· Proactively maintaining optimal system and infrastructure availability

· Traveling onsite for troubleshooting when necessary

· Implementing and managing security, backup, and redundancy strategies

· Collaborating with vendors and IT teams to resolve technical issues

· Managing compliance and vulnerability reports for infrastructure, including servers and workstations

· Coordinating compliance and vulnerability reports to support remediation efforts

· Submitting, extending, and managing change requests and exemptions for vulnerabilities

· Obtaining customer approvals for change requests

· Addressing customer inquiries related to change requests

· Compiling flagged items from vulnerability management system (VMS) scans

· Consulting manufacturers and resources for available solutions

· Delivering project enhancements and solutions

· Resolving incidents within the specified service level agreements (SLA)

Skillset keywords:

· Patch Management tools – Bigfix / SCCM

· Wintel Servers and AD administration

· HyperV virtualization

· MS SQL Server administration

· Security compliance

· Backup and Restore

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job Description

As a System Engineer, you will be responsible for maintaining the technical infrastructure, ensuring system reliability, and streamlining operational workflows to support Project WATT. Reporting directly to the Project Manager, you will ensure seamless integration between hardware, software, and operational systems, enabling the successful achievement of project objectives.

Your role focuses on ensuring the stability, scalability, and performance of technical systems. Unlike the Operation Manager, who oversees resource allocation and process efficiency, or the Firmware Engineer, who specializes in hardware-software interactions, you will bridge technical infrastructure with business and operational needs. By driving system optimization and cross-functional collaboration, you will play a pivotal role in supporting robust and efficient operations.

Responsibilities

• System Infrastructure Management: Design, configure, and maintain technical systems to ensure scalability, reliability, and resource efficiency.
• Dashboard Administration: Oversee WATT’s dashboard system, ensuring accurate data visualization, reporting, and accessibility for internal and external stakeholders.
• EVCO Reporting and Compliance: Manage technical aspects of EVCO reporting and ensure all system-related operations comply with regulatory and safety standards.
• System Monitoring and Optimization: Continuously monitor system health and performance, implementing proactive measures to enhance stability and prevent disruptions.
• Technical Troubleshooting: Diagnose and resolve system-level issues, coordinating with Firmware, Integration, and QA teams to address root causes and implement fixes.
• Workflow Documentation: Develop and maintain standard operating procedures (SOPs) and system workflows, ensuring consistency and efficiency in system operations.
• Collaboration with Operational Teams: Work closely with the Operation Manager and other stakeholders to align technical systems with business and operational needs.
• System Improvement: Stay informed about emerging technologies, proposing and implementing system upgrades or optimizations to support evolving project requirements.

Requirements

• A Bachelor’s or Master’s Degree in Systems Engineering, Information Technology, or a related field.
• Candidates with 3-5 years of experience in system operations, infrastructure management, or EV/IoT industries will be given priority.
• Proven expertise in system architecture, configuration, and maintenance, with a focus on scalability and reliability.
• Familiarity with dashboard systems, EVCO reporting, and regulatory compliance processes is preferred.
• Proficiency in system monitoring tools and troubleshooting techniques, with a track record of resolving complex technical issues.
• Strong organizational skills, with experience documenting workflows and standard procedures.
• Excellent communication and collaboration abilities to work across technical and operational teams.
• A proactive mindset and problem-solving orientation, with the ability to anticipate challenges and implement effective solutions.

Reporting to:

Project Manager

Responsibilities:

System Administration

• Planning and migration of network, bare metals, virtual machines and services from Jurong East Hub Level 1 Server Room to Level 9 Computer Room
• Handling daily backup of DevOps services
• Administration of user accounts for access of services and environment
• Troubleshooting of servers and network issues

DevOps and Infrastructure Management

• Liaising with client for provisioning and deployment on QA and Production (current known as QA/Prod) environment
• Validating and assess risks and impact on both QA and Production environment, with Application team, on any CAB inputs
• Point of contact for Phase 1 VAPT assessment and resolution
• Mitigate and resolve security risks for deployment in client’s environment
• Collaborate with development and operations teams to streamline and automate processes.
• Ensure security and compliance across the infrastructure.

Requirements:

• Bachelor's degree in IT or related field with 3+ years of experience in system administration or DevOps.
• Experience in server/network migrations, daily backups, and user account management.
• Strong troubleshooting skills for servers and network issues.
• Familiarity with QA/Production deployments, risk assessment, and Change Advisory Board (CAB) processes.
• Hands-on experience with Vulnerability Assessment and Penetration Testing (VAPT) and resolving security risks.
• Proficiency in automating processes and ensuring infrastructure security and compliance.
• Knowledge of tools like Ansible, Jenkins, monitoring systems, and networking protocols.

A global manufacturing firm is looking for a System Eningeer to join their team. Manage enterprise-level Windows servers for on-prem and Azure cloud and security vulnerabilities.

Your new role:

• Configure, deploy and manage on-premise Windows servers including Active Directory, DNS, group policies etc
• Monitor and optimize system performance and availability, troubleshooting and resolving issues across the Windows ecosystem.
• Implement, manage, and monitor cloud-based solutions in Azure, including M365, Azure AD, Virtual Machines, and ensure seamless integration between on-premises Windows systems and Azure resources.
• Apply knowledge of Windows security protocols to secure communications across applications and systems.
• Assess and mitigate risks associated with any security vulnerabilities, certificate management, and encryption practices.

You will need:

• Prior experience in a similar role managing Windows system and server infrastrcuture on a global scale, idealing working with IaaS and PaaS operations
• Sound technical knowledge on Windows infrastructure (e.g. Windows Server 2016/2019/2022) and Azure cloud services and best practices for hybrid environments
• Experience writing scripts for automation in powershell is preferred as is familiarity with Windows security frameworks (e.g., zero trust, CIS and more)
• Professional certifications such as Microsoft Certified: Azure Fundamentals or Solutions Architect Expert is a strong advantage

If you are interested in this role or know someone who might be suitable, please click 'Apply' to submit an updated copy of your CV or email [email protected].

EA registration No.: R1987315

Employment Agency License No.: 18C9146

We are inviting anyone who processes experience working with systems and a keen interest in Cybersecurity to join our team in Singapore. This role is a technical role and candidates will be evaluated based on their technical knowledge. Thank you.

Responsibilities

• Monitoring and managing all installed systems and infrastructure.
• Establish, configure, test and maintain operating systems, application software and system management tools.
• Oversee the constant availability of technical resources.
• Participate in Pre-sales and Post-sales activities.

Requirements

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication) or equivalent
• Basic system fundamentals
• 2+ years in system support experience, ideally in an enterprise environment
• Knowledge of Microsoft Technologies and Identity Management concepts will be an added advantage.
• Must be able to work independently

Responsibilities:

• System and network setup, deploy and maintenance support for projects
• Provide technical proposals and deliver with quality standards and deadlines
• Provide technical guidance and expertise to the team, assisting with problem-solving and decision-making
• Participate and support cybersecurity risk assessment, hardening and VAPT
• Setup and conduct UAT test for system, storage, switches, router and firewall
• Perform system and network hardening, VAPT test and provide solutions to VAPT

Prerequisites:

• Degree in Information Technology, Computer Science or relevant disciplines
• Familiar and hands-on experience in design, setup, harden and deploy Windows/Linux OS, Storage and MSSQL server
• Familiar and hands-on experience in design, setup, harden and deploy Huawei/Cisco switches, router, FortiGate Firewall, NMS and MFA software
• Prepare system setup, deployment, manual and hardening documentations based on the project requirements
• Proficient in Cybersecurity principles, hardening methodologies, scripting and tools
• Possess CCNA, CISSP, Security+ , CISA certified will be a plus
• Willing to standby and attend projects' system issues during off office hours

Description :

The senior Windows Server Engineer/Lead is a technical specialist working as part of a Wintel Enterprise Operations Team. The Team provides to an enterprise level client base responsible for incident resolution, processing of change requests, and contributions to problem management for all Wintel platform cases. The candidate will ideally be qualified to an MSCA/MCSE/MCITP level or possess a similar proven track record of experience.

Position Objectives:

Resolving third level support cases; 90% of which will be resolved without escalation.

Escalating to the relevant team as required, promptly following procedures and ensuring management is updated accordingly.

Ensuring the Client and delivery team is up to date at all times on incident progress.

Maintain, troubleshoot and co-ordinate replacement of faulty hardware.

Involve in the execution of Client Change Requests in a timely manner as planned by Client Service Partner and Infra Delivery teams.

Escalation of critical issues/outages to Delivery Team Management as per procedures.

Provide detailed feedback to team members on all incident resolutions, ensuring full details are documented and entered into Knowledge base

Daily review and action of open cases; updating Operations Management on current cases and their status as appropriate.

Update Operations team on any projects being worked on.

To provide comprehensive handovers to peers at the end of shift.

Attend Daily Operations and Change Review Meetings as required.

Log cases to 3rd party vendors requesting assistance on unresolved issues.

Compliance - Working with Client base to organize and schedule compliance items such as hardware and software updates including firmware revisions and OS and Sub-Systems patching.

Technical Skills

• 6 years of excellent knowledge of Windows 2008, 2012 and associated platform(s) and/or tools,
• Hands on experince in Vmware 6.5 and above.
• Good knowledge and experience in Active directory forest and multiple domain trusts
• Good knowledge in Microsoft clustering
• Experience in DHCP,DNS, GPO
• Knowledge of Storage technologies, virtualisation like VMware, MSSQL and Citrix (useful)
• Excellent debugging and problem analysis skills
• Excellent interpersonal skills, self-motivation and the ability to work in a team
• Ability to manage large projects as Project Manager
• Should be Ok to work on Hospital Environment.
• Acknowledged expert in their field

EA License No. - 14C6941

Systems Engineer Job Description

We are a growing company looking for an efficient systems engineer to help us expand our computing infrastructure. The systems engineer's responsibilities include working with a team of IT specialists to design, set up and maintain a network of computers, including hardware, software, and system architecture. To be successful in this position, the systems engineer should be a highly motivated, results-driven individual who can create the perfect solution for our organization's higher-level needs. The best candidate will also be an excellent listener and communicator, with the ability to explain why their solutions are the best fit for us.

Systems Engineer Responsibilities:

• Overseeing the development and installation of new networking and computing infrastructures.

• Selecting the best possible solutions using knowledge of a wide range of available technologies.

• Monitoring systems in the existing network to ensure there are no productivity set-backs.

• Installing and configuring operating systems and application software.

• Implementing best practices for system security and data backups.

• Anticipating potential issues or bottlenecks and identifying possible solutions.

• Troubleshooting and resolving all technical issues when they arise.

Systems Engineer Requirements:

• Bachelor's degree in computer science, information systems, or related field (Master's preferred).

• Proven track record of installing, configuring, and troubleshooting UNIX-based systems.

• Experience creating scripts (e.g. using Perl, Ruby, Python) and setting up software for automation.

• Exceptional knowledge of networking technologies (OSI network layers, TCP/IP).

• Familiarity with administration, performance tuning, and system monitoring.

• Good communication skills (written, verbal, and face-to-face).

System Technician Job Description

The technician's responsibilities include monitoring and servicing systems, diagnosing problems and troubleshooting equipment, running tests and completing reports, updating and improving existing systems, and repairing or replacing faulty equipment. You should collaborate with other professionals and be able to make useful recommendations wherever possible.

System Technician Responsibilities:

• Inspecting, analyzing, and troubleshooting systems and equipment.

• Reading repair manuals and liaising with other professionals.

• Running tests and interpreting results to make effective recommendations.

• Writing up reports, safety regulations, and preventative maintenance plans.

• Sourcing replacement parts.

• Repairing or replacing faulty equipment.

System Technician Requirements:

• A relevant degree, certification may be required.

• Experience as a technician.

• A driver's license.

• Ability to multitask and liaise with professionals in different fields.

• Ability to explain problems simply and clearly.

• Proficiency in MS Office.

• Ability to understand verbal and written instructions.

• Ability to follow health and safety regulations.

• Excellent mathematical and problem-solving skills.

Scope of work requested for the services is to provide system support (level 1/2) to manage Government agency servers. It includes the following:

1. Incident Management

a. Monitoring new incidents

b. Working on incidents assigned

c. Troubleshoot and resolve system issues

d. Timely follow-up and closure of incidents

e. Updating and resolving incidents status in ITSM system

2. Service Request Fulfilment

a. Monitoring of new service request (SR)

b. Work on SR assigned

c. Setup and configure new systems

d. Hardening of OS and applications

e. Timely follow-up and closure of SR

f. Updating SR status in ITSM System and closure of SR

g. Updating Asset Management team on asset issued / returned

3. Monthly Patching

a. Patching of systems

b. Testing upon completion of patching

4. 24 x 7 standby support

a. 24 x 7 standby support and to go onsite as and when required

5. Daily health check / Escort vendor

a. Daily health check and submission of daily health check report

b. Escort vendor when request are raised

6. Other tasks

a. Conduct any other tasks as required of a system engineer role

6 PERSONNEL REQUIREMENTS

6.1 The Contractor’s support personnel managing the servers must be trained and minimally be proficient in the following areas:

Windows Server

(a) The System Engineer shall minimally possess the following requirement:

(i) At least three (3) years of experience in Microsoft Server administration;

and

(ii) Microsoft Certified Solutions Associate (MCSA);

Job Description

• Monitor systems performance and usage, including response times.
• Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting.
• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security.
• Provide technical advice to the team and clients on installation, setup, configuration of systems.
• Implement plans to make systems available to users in a shared, secure and controlled manner.
• Identify any complex system issues to provide advisory to the stakeholders.
• Install, configure, and maintain server operating systems (Windows/Linux/VMWare).
• Deploy, configure, manage, and troubleshoot the following software/hardware - Active Directory, Exchange Server & Exchange Online, VMware ESXi, SAN Storage & Backup.
• Develop automated processes to define, measure, and report on service quality, stability and capacity.

Requirements

• At least 3 years’ experience in developing, implementing and maintaining IT systems.
• Systematic in approach and familiar with enterprise level trouble shooting.
• Bachelor's Degree/Diploma in Computer Science, Engineering or equivalent.

EA Licence No: 11C5502 | EAP Registration No: R21100522

Good knowledge and hands on experience working with software and hardware systems in the area of:

• IP CCTV System

• Perimeter Protection System (PPS)

• Physical Security Information Management System (PSIM)

• Video Management System (VMS)

• Audiovisual System

 Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system.

 Work closely with team members to meet client’s service delivery level agreement

 Able to work and coordinates with contractors and clients

 Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance

 Understands technical documentation, installation manuals, system drawings etc.

 Able to read and orientate construction drawing, floor plan, etc.

 Continuously looking to improve processes as well as introduce new technologies for better security and greater customer satisfaction

 Proficient in electrical power and good knowledge on power cabling works for on-site works

 Understands technical documentation, manuals, as-built system drawings etc.

 Works independently without supervision and communicates well with team members, partners, and clients

 Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement

 Carries out any other technical related duties that may be required

 With knowledge on construction site safety and regulatory requirements

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

Work Location Mostly outdoors on different sites across Singapore

Responsibilities:

• Install, configure, and maintain server operating systems (Windows/Linux/VMWare)
• Deploy, configure, manage, and troubleshoot the following software/hardware - Active Directory, Exchange Server & Exchange Online, VMware ESXi, SAN Storage & Backup
• Perform routine system administration duties
• Monitor servers and troubleshoot issues
• Provide additional support when necessary (eg. backup and storage functions)
• Perform proper documents for all processes
• Recommend solutions and ensure all IT issues have been corrected, and maintain records of work performed
• Provide technical support across the company, including Singapore, regional offices, and retail stores
• Provide technical support to server and network infrastructure and perform regular upgrades to ensure systems remain updated
• Troubleshoot system failures or bugs, and provide solutions to restore functionality
• Assist with any ad-hoc tasks as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology, or a similar field
• At least 2-3 years of working experience in the related field
• Experience in configuring, monitoring, and troubleshooting systems
• Able to communicate effectively in both oral and written aspects
• Able to work independently and in a team
• Possesses analytical skills and works well in a fast-paced environment

System Architect:

Job Description Summary:

We are seeking a System Architect. The ideal candidate will possess a minimum of three years of experience in the design,

implementation, and management of systems. A strong background in systems, software, and networking is essential, along with proven expertise in preparing and managing tender processes.

Job Responsibilities:

• Lead collaborative discussion between various teams to determine system requirements and transform them into technical specifications.

• Consult with customers and their representatives in order to appropriately influence system architecture and design.

• Ensure that the proposed architecture and design will meet the customer's requirements.

• Ensure proposed software design meets all requirements of quality, security, modifiability, extensibility etc.

• Work with fellow team mates to develop user stories, functional specifications, and acceptance criteria.

• Create and maintain detailed documentations such as Software Requirements Traceability Matrix, Software Requirements Specifications, Software Design Document, Interface Design Document etc for system architecture and design workflows.

• Preparation and submission of tenders for new projects, including requirement analysis, solution design and cost estimation.

• Efficiently handle tender-related queries and offer technical support throughout the tender evaluation and negotiation phases.

• Experience working in a team-oriented and collaborative environment.

Required Qualifications & Experience:

Bachelor’s or Master’s degree in computer science, Engineering, Information Technology, or related fields.

A minimum of 3 years’ experience in System Architecture and Design.

Demonstrated expertise in systems engineering, software development and network infrastructure.

Strong analytical and problem-solving skills, capable of addressing complex technical issues.

Excellent Oral, Communication & liaison skills.

Good knowledge of UML and other modelling methods.

Experience on Software Architecture such as Micro-Services, N-Tier Architecture.

Experience using team collaboration tools(e.g., JIRA) will be added advantage.

Relevant certifications in System Architecture and Design will be beneficial

Role and Responsibilities

• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Participate in the design of information and operational support systems
• Liaise with vendors and other IT personnel for problem resolution
• Provide enterprise-wide support to a high level of Microsoft Windows, VMWare & Linux Redhat.
• Provide support in a 24/7 environment and would require to work on-call at least 1 week every month

Requirements

• Diploma in Computer Science or related technology disciplines
• Possess initiative, positive attitude and strong passion in operation support
• Good communication skills and able to work independently;
• 7+ years of experience
• Proficient with Windows Server, VMWare and Linux Redhat

Who Are We Looking For

We're looking for someone to provide game changing services to our customers. Resourceful, independent and strong follow up skills are key qualities in this position.

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analysing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your Duties & Responsibilities

● Provide Level 1 / 2 IT support to end users (onsite / remotely)

● Provide front-line IT support to employees via walk-ups, tickets, and MS Teams

● Maintain accurate ticketing processes and asset management tracking records

● Provide emergency requests / VVIP support outside of business hours

● Monitor, troubleshoot, and repair IT hardware and software

● Handle hardware and software sourcing / purchasing

● Write and update technical documentation for end users and the IT team

● Assist in Projects / Audits based task given by the IT team

● Liaising with 3rd party vendors

You're Good At

● Good interpersonal skills

● Highly adaptable and flexible

● High level of ethics, values, integrity and trust

● High proficiency in both written and spoken English

Will Be Awesome If You Are/Have

● Highly disciplined and productive when working independently

● Takes initiative to identify gaps and develop solutions to close the gaps

● Good in follow up and follow through to complete tasks

● Powershell / CMD Line Scripting

● Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

● Windows Server Knowledge

Qualifications

● Minimum 2 years of experience providing IT support in a corporate environment

● Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

We are seeking a skilled and proactive System Engineer to join our team and play a critical role in managing and maintaining backend systems, servers, and IT infrastructure. The ideal candidate will have hands-on experience in Windows and Linux environments, with a focus on ensuring system reliability, security, and optimal performance.

As a System Engineer, you will be responsible for performing daily, weekly, and quarterly system health checks, troubleshooting and resolving technical issues, implementing system updates and patches, and ensuring compliance with security standards. You will collaborate with cross-functional teams to optimize system performance and support the seamless operation of IT services.

Job Scope:

System Engineer

1. System Administration and Maintenance
   • Manage and maintain backend systems, servers, and IT infrastructure, including Windows and Linux environments.
   • Perform regular system health checks (daily, weekly, and quarterly) to ensure optimal system performance and stability.
   • Troubleshoot and resolve system-related issues, ensuring minimal downtime and maximum reliability.
   • Oversee system updates, patches, and configurations to maintain security and compliance.
2. Monitoring and Reporting
   • Continuously monitor server performance, resource utilization, and system logs to identify and address potential issues.
   • Generate detailed reports on system performance, health status, and maintenance activities for review by management.
3. Backup and Recovery
   • Ensure proper backup procedures are in place for critical data and systems.
   • Regularly test backup and disaster recovery plans to ensure data integrity and quick restoration in case of failures.
4. Security and Compliance
   • Implement and enforce system security policies, including user access controls and operating system hardening.
   • Monitor and mitigate vulnerabilities by applying security patches and updates to systems.
5. Collaboration and Support
   • Collaborate with cross-functional teams to ensure seamless integration of systems and applications.
   • Provide technical support and expertise to end-users and team members as needed.
6. Optimization and Continuous Improvement
   • Analyze system performance trends and identify opportunities for optimization and efficiency improvements.
   • Stay updated on emerging technologies and best practices to implement innovative solutions.

Qualifications and Skills for System Analyst

1. Educational Background:
   • Bachelor’s degree in Information Technology, Computer Science, or a related field.
2. Technical Skills:
   • Strong knowledge of Windows Server and Linux (e.g., RedHat, Ubuntu) operating systems.
   • Experience in backend system management and server administration.
   • Familiarity with system monitoring tools and utilities.
   • Understanding of backup and recovery tools and processes.
3. Soft Skills:
   • Strong analytical and problem-solving abilities.
   • Excellent communication and documentation skills to work effectively with technical and non-technical teams.

Certifications (Preferred):

• Certifications such as CompTIA Server+, Red Hat Certified System Administrator (RHCSA), or Microsoft Certified: Windows Server are advantageous.

Shortlisted candidate will be notified.