• Manages social media enquiries
• Manages tasks and projects in a fast-paced operations environment
• Coordinating administrative tasks for the entire team
• Prepare quotation
• Data filing

Position

In a challenging and multicultural environment, we seek a L2 Support role to join our application production support team

Mission: The L2 Support is responsible of ensuring the run of the applications in his perimeter.

He will work on requests, changes and incidents based on clients’ tickets, using the documentation and procedures put in place in his business unit.

He is expected to work on on-call support out of business hours, based on rotations defined within the team as well as to participate in planned ativities during few week-ends.

Main responsibilities

• Performing all run activities in respect of process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– process are dully followed (change, incident, problem management).

– Troubleshooting is performed and a full root cause analysis is performed to understand the origin of an issue

• Handling escalation on actions from Production Engineers Level 1 (incident, request, change)

– Escalates to your Service Manager when needed

– Collaborate between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

• Managing knowledge within the team

– Share the knowledge within AS teams

– Liaise with development and support teams to grab more knowledge

– Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

As L2 production Engineer, you will be expected to work in shifted time, with rotation every 2 weeks There are 3 shifts :

Morning : from 7am to 4pm

Afternoon : from 2pm to 11pm (day light saving season : from 3pm to 12am)

Night : from 5pm to 2am (day light saving season : from 6pm to 3am)

You will rotate on these 3 shifts every 2 weeks in general.

Qualifications and Profile

The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

Functional

• No functional skills required. Experience in a banking environment in obviously a plus.

Technical

• Knowledge on Unix with experience in scripting and automation. Basic Knowledge on Windows scripting, Active directory
• Knowledge on Windows administration - basics
• Knowledge on Network fundamentals
• [preferred] Control-M – Ability to re-run, force jobs, sysout capturing, investigating agent unavailable issues, create job/batch (Knowing would be added advantage)
• [preferred] MQ Series – Theoretical/Basic knowledge (Knowing would be added advantage)
• [preferred] CFT – Theoretical/Basic knowledge
• [preferred] EMC Networker/TSM – Tivoli Storage Manager – Theoretical knowledge, ability to backup/retrieve data, File restore
• [preferred] Basic database knowledge with ability to query, write commands and automate scripts

Other Professional Skills and Mind-set

• ITIL best practices knowledge is expected
• Proactive mindset
• flexibility

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

BUSINESS PERFORMANCE SUPPORT & BUSINESS LEADS GENERATION

• Generate new business leads to Account Managers (e.g. up-selling or cross-selling)
• Contribute to revenue through commercialization of Client Support Services
• Facilitate a unified network and integrated solution proposition during the pre-sales phase
• Support profitability management and planning & forecasting in collaboration with Account Management team

RELATIONSHIP MANAGEMENT

• Act as the Single Point Of Contact to the assigned Service Logistics network customer
• Lead Business Reviews with customers for business continuity and sustainable partnership
• Facilitate alignment between customer’s and DHL’s strategic plans and enhances partnership
• Work with respective Account Managers to ensure execution of Account Plans

PERFORMANCE MANAGEMENT

• Align country’s Ops Performance with global/regional goals
• Ensure consistency and service quality in collaborations with Country Operations
• Govern customer Change Requests to ensure scope management & cost recovery
• Manage customer escalations and drive recovery plans
• Establish and lead account community on a regular basis to deliver operations excellence

CONTINUOUS IMPROVEMENT

• Facilitate Continuous programs in various aspects – operations, systems, financial audits in collaborations with Network Operations
• Share best practices across countries and accounts
• Supports process standardization to attain an operating standard model
• Track and monitor cost savings in collaboration with Network Operations

ACCOUNT MANAGEMENT

• Grow Service Logistics share of wallet for existing customers in the region, focusing on regional account plans, commercial ownership of accounts and regional proposals (RFQ, renewal, commercial CRF) ownership
• Ensure overall commercial ownership of SL account in the region (incl. regional management of Global account)
• Develop pro-active business retention and growth plans that protect/enhance margins and are aligned with key internal stakeholder strategies.
• Accountable for tracking and managing account profitability in line and direct contact with Finance
• Identifies root causes to take direct actions and/or liaise & track other functions to solve account profitability issues
• Contributes to product development by generating ideas and providing commercial expertise during the process
• Continuously review business potential and identify potential business opportunities throughout the customer organization

PEOPLE MANAGEMENT

• Provide mentorship to a team of Client Support Services Managers, Assistant Managers, Analysts
• Act as the next escalation point for customer-related issues and guide CSS Managers / Assistant Managers / Analyst in issues resolution
• Provide OJT / coaching / knowledge sharing to team members

Requirements

• Minimum 8 years Supply Chain/ Logistics, or Distribution experience
• Minimum 5 years Customer Relationship Management background
• Solid understanding of the principles of supply chain management
• Excellent communications skills
• Well developed people management skills; ability to lead and inspire teams to accomplish objectives
• Strong analytical and problem solving skills; both short-term/tactical and long-term/strategic
• Well-structured, change oriented and results focused
• Internationally orientated executive

Responsibilities:

• Handling all administrative documents and correspondence
• Handling of document filing, data entry
• Preparing purchase orders, delivery orders, invoices
• Attending phone calls, mails, delivery services
• Permit application & renewal for construction industry
• Staff training registration & records updating
• Liaise with other depts on Admin/HR matters etc
• Ad hoc duties assigned

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Diploma/Advanced/Higher/Graduate Diploma in any field.
• Required language(s): English & Chinese
• Preferably Entry Level specialized in Clerical/Administrative Support or equivalent.
• Ability to multitask and adapt to environment
• Experienced in Construction Industry will be an advantage

About the Role

The SEA IT team is looking for a capable and hands-on IT Support Engineer experienced with software and hardware support for retail stores & office operation across Southeast Asia (SEA). Our team is dedicated to develop solutions for the retail business and offering daily support for the business and this is an outstanding opportunity to join a focused team and work collaboratively with other stakeholders to make a significant impact to the business & operation.

Job Description

• Act as single point of contact for service manager, operations manager or business and other IT teams in China and SEA countries for any kind of technical terms for both store & office operation.
• Assist on site and store opening preparation including installation, configuration, staging of equipment and maintenance of retail-specific hardware and software system such as POS (Point of Sales) terminals, barcode scanners, cash registers, payment gateways, etc.
• Collaborate with vendors and internal teams to implement and integrate retail systems including inventory management, loyalty programs and CRM systems.
• Support and maintain networking infrastructure, including switchers, routers, and wireless access points, etc.
• Coordinate with vendors to resolve equipment or software issues.
• Provide real-time support for critical and urgent retail issues.
• Adhere to industry-specific security standards and compliance regulations for retail systems.

Key Qualification & Skills

• Bachelor, Diploma or Higher NITEC in Computer Science/Information Technology (ICT Systems, Services & Support) or equivalent.
• Minimum 5 years of IT-related work experience, preferably from the retail industry.
• Experience in Retail POS systems, hardware and DRP (Distribution Requirements Planning) system.
• Good experience in supporting window and peripheral devices such as printers, scanners, and payment devices.
• Experience in database operation, programming languages and excellent debugging skills (MySQL or oracle).
• Results oriented, strong analytical and problem-solving skills with the ability to troubleshoot and resolve technical issues in a time-sensitive retail environment.
• Good communication and interpersonal skills, with the ability to effectively collaborate with stakeholders and end-users.
• Eager to learn and stay updated on new retail technologies and industry trends.
• Willing to travel overseas from time to time.
• High proficiency in both English and Mandarin in order to liaise with colleagues in China Headquarter and Southeast Asia countries. Ability to speak other local languages of SEA countries is advantageous.

About the Role:

Manage all aspects of sales administrations and reporting for the Commercial department . Works closely with the Sales Manager in planning and implementing of commercial activities.

Essential Duties and Responsibilities:

• Coordinate and track team training requirements, including but not limiting to new hire on-boarding and ad-hoc training needs.
• Co-manage capital equipment logistics and management, where necessary.
• Work closely with various department to maintain accurate spreadsheets and databases.
• Monthly case allowance compilation, checking against eLeave system for Annual Leave, Childcare Leave, Off in-lieu for the team before monthly payroll cut off. Payroll cut-off 10th of each month.
• Ad Hoc support of Sales stuff in preparation of patient ID card (must have signed PDPA form from patient/clinic).
• Plan monthly on calls for the team and input them into iCalendar.
• To work closely with the Medical Education team in ensuring smooth administration of Cadaver lab activities.
• Coordinates and provides timely updates on marketing and Med Ed activities.
• Prepare and submit required letters and approval forms to internal and external parties for local Med Ed events. This involve coordinating required signatories and approval from internal and external stakeholders.

Education and Experience:

• Minimum Diploma education
• Minimum 3-4 years of experience in Commercial preferred
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus

About Arthrex

Arthrex is a global medical device company and leader in new product development and medical education in Orthopaedics. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year. We are a privately held company with a family business culture committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Due to urgency of this role, we are looking at candidates who is currently residing in Singapore.

JOB SUMMARY

Under general supervision, process orders, provide customer service, or administrative support. Communicates a variety of information to internal or external customers to support the sale or service of products. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity. Originality and ingenuity are required to apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides timely and accurate information to update customer order status and product knowledge requests.

Processes customer orders/changes according to established policies and procedures.

Works closely with Finance to maintain Accounts Receivable according to contract terms

Provides timely feedback regarding service failures or customer concerns.

Generate and analyze data using appropriate toolsets

Provides general administrative support to assigned Business Unit.

May perform other duties and responsibilities as assigned.

KNOWLEDGE REQUIREMENTS

High proficiency in Microsoft office suite required while proficiency in Power BI, Power App, Power Automate, Macro will be beneficial.

Possess an ability to deal effectively with different functional personnel to drive results improvements.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

A self starter with the ability to work intuitively and with minimal supervision

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Strong problem solving, negotiation, and people skills are a must.

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree in related discipline required.

Preferably two years related experience

Or an equivalent combination of education, training or experience.

Job Title: Tech Co-founder/CTO - Mobile Application Development

Location: Singapore

About Us: TheCS.io is Singapore startup. We are an innovative coliving startup that’s reshaping the urban living experience. We’re leveraging technology to create smart, sustainable, and community-driven living spaces for the modern urbanite.

The Opportunity: We’re on the hunt for a Tech Co-founder/CTO who is not just adept at coding but is also passionate about building technology that makes a difference. Your primary role will be to spearhead the development of our mobile application, which will serve as the central hub for our residents’ coliving experience.

What You’ll Do:

• Lead the creation, Hands-on Development and Launch of our mobile application from the ground up.
• Collaborate with the founding team to align the app’s development with our business goals and user needs.
• Plan for and in future build and manage a tech team to develop a robust, intuitive, and feature-rich mobile application.
• Stay abreast of the latest trends in mobile technology and suggest innovative features to keep us ahead of the curve.
• Oversee the app’s maintenance, updates, and iterations based on user feedback and analytics.

Who You Are:

• A visionary technologist with a track record of developing and launching successful mobile applications.
• Entrepreneurial and ready to take on the challenge of building a tech startup’s foundation.
• A leader who can inspire and manage a team of developers.
• Someone with a deep understanding of mobile app architecture, design, and development.
• Proficient in cross-platform mobile development frameworks to ensure our app is accessible on all devices.
• A problem-solver who thrives in a fast-paced, dynamic environment.
• Creative and able to work with limited resources in a highly competitive startup environment.

Qualifications:

• Proven experience of at least 6 years in mobile application development, with a portfolio of launched apps.
• Strong knowledge of programming languages like Swift, Kotlin, and JavaScript, Flutter, React Native.
• Familiarity with mobile app design principles and the latest industry trends.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Previous experience in a startup or scaleup environment
• Knowledge of cloud platforms (e.g., AWS, Azure, or Google Cloud)
• Experience working with and integrating third-party tools and SaaS platforms (Good to have)
• Familiarity with database systems (SQL, NoSQL)
• Proven ability to efficiently manage all aspects of the software development life cycle, including successfully managing distributed teams
• Solid understanding of backend technologies, including server-side languages (e.g., Node.js, Python, Ruby) and API integration
• Entrepreneurs with lesser experience but have the right skillsets and motivations may apply as well.

Compensation:

• Do note this is more of a ESOP/ Equity role rather than a salary focused role for now.
• A competitive equity package (ESOP) with considerable ownership potential.
• A very low base mthly salary ($500-$1000) as the company is in an early startup stage with the promise of growth as the company scales.
• The unique opportunity to shape the future of coliving and make a real impact on how people live.

Do Apply or Join us if :

• You Want to Build A Start-Up.
• You want to be the founder of a business together with 2 other business owner co-founders. To succeed, you should show an entrepreneurial drive to build your business and fulfil your role as founder.
• You are a Risk Taker, Accomplishments and Challenges excite and motivate you.

Join Us: If you’re ready to co-found a company that’s changing the game in urban living, send your resume/CV and a cover letter to [email protected]. Let’s build something great together.

Job Summary:

We are seeking an organized and detail-oriented Administrative Support Specialist to join our team. The Administrative Support Specialist will play a crucial role in ensuring the efficient operation of our office by providing administrative support, managing various tasks, and assisting with bookkeeping and payroll duties. The ideal candidate is a proactive problem solver with excellent organizational and communication skills.

We are a company committed to the growth and development of our employees, offering mentorship and support to equip our staff with the skills and knowledge for career progression.

Key Responsibilities:

Administrative Support:

• Provide general administrative support such as handling phone calls, emails, and office correspondence.
• Maintain and organize office files, documents, and records.
• Other ad hoc admin duties.

Bookkeeping and Payroll:

• Assist with bookkeeping tasks, including data entry, expense tracking, and invoice processing.
• Collaborate with the finance team to ensure accurate and timely payroll processing.
• Prepare GST and financial reports as needed.

Operations Assistance:

• Assist in coordinating office operations, including ordering supplies and maintaining office equipment.
• Support the onboarding process for new employees by providing administrative and logistical assistance.
• Assist in daily office and company operations needs.
  

Client and Vendor Communication:

• Interact with clients, vendors, and partners professionally and promptly.
• Handle inquiries and resolve issues or redirect them to the appropriate team members.
  

Qualifications:

• Proven experience in an administrative support role.
• Strong proficiency in office software and bookkeeping software would be advantage.
• Excellent communication and interpersonal skills.
• Attention to detail and strong organizational abilities.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Able to work independently without supervision.
• Basic knowledge of bookkeeping and payroll processes is a plus.
• High density personality.

Additional Information:

• This position may require occasional overtime or flexibility in working hours.
• Training will be provided on company-specific software and processes.
• Will be moving office to Wcega Plaza, Bukit Batok in June 2024

Job Responsibilities

• Reporting to the local IT Supervisor
• Provide a high level of customer service. Provide support and troubleshooting of hardware and software problems to the end-users
• Involved in the company new system implementation as well as provide user training to the end-users
• Provide support for in-house application system and software upgrading that includes instatllation, configuration and troubleshooting of application system problems
• Coordinate with vendors or suppliers or internal support teams to solve problems
• Ensure compliance of the IT systems with corporate policy or guidelines
• Share service support whereby need to travel to few office locations to provide support

Job Requirements

• Diploma / Bachelor's Degree in Information Technology, Computer Science or related field
• Over 2 years’ work experience in IT support
• Familiar with Windows Operating Systems (Microsoft Windows 10, active directory, teams and office 365)
• Network skills: Internet connectivity, Mail host services, Network (LAN, WLAN, WAN, VPN) etc
• Mobile Technologies (iOS, Android)
• Customer relationship management skills proven within previous environments
• Can work independently with strong analytical and problem solving skill

Senior Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Description

1. Assist Training & Management Department on day-to-day operational matters (e.g., trainer support, invigilation, administrative support, ad-hoc support etc).

2. Managing lesson administration (e.g., LMS and Zoom (or equivalent)), supporting relevant software.

3. Provide first-level Tech and Admin support (i.e., LMS, Zoom) to staff and students, addressing admin issues (e.g., EdTech Tools tech support & administration), and network connectivity for classes and daily operations.

Job Requirements

1. Diploma / O levels & above.

2. At least 1 year of administrative work experience.

3. Basic software Skills: Experience in Microsoft Office and Zoom, with the ability to conduct basic troubleshooting. Experience in Learning Management Systems (LMS) is an added advantage.

4. Ability to support users on administrative issues.

5. Singaporeans / Singaporean PRs are welcomed to apply.

• Position : Sales Support Admin - Up to $3200 + AWS - Training Provided - WEST
• Location : West - Jurong - Corporation Drive
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Incentives + Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Products

Main Responsibilities:

• Processing of sales orders, delivery orders, and invoices accurately ad timely
• Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment.
• Prepare written and verbal quotations to customers timely and accurately.
• Follow up on inquires through communication channels, maintaining strong customer relationships at all times.
• Procuring new clients through direct contact, word-of-mouth and cold calling
• Other duties as assigned by management.

Requirements:

• Min. O levels and above
• Training will be provided.
• Proficient in MS Office application such as Word, Excel
• Bilingual in English and Mandarin to communicate with chinese speaking associates.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 11,600 employees across 32 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.

Reporting lines:

Functional – Group Services - Head Business Intelligence Center, Munich

Discipline – Head of Regional Application Center APAC

Responsibilities:

In the wake of digitalization, changing markets, increasing crises and uncertainties, reliable and aggregated data in real time is crucial to a company's success. G+D has therefore established a globally active Business Intelligence Center (BIC) to proactively manage the ever-increasing demands on data analysis and reports.

For our Business Intelligence Center (BIC) department, we are looking for application support in SAP BW with a focus on Sales Reporting to start as soon as possible.

Your tasks:

• The contact person for our business units regarding business intelligence solutions and data analysis
• Advising the specialist departments on the definition and implementation of reporting requirements in the sales area (SAP SD & Salesforce)
• Sub-project management/project management
• Competent contact person for BI & Analytics topics, especially for SAP BW/4 Hana and hybrid modeling approaches
• Coordination and implementation of reporting requirements in the SAP BW backend (SAP BW 7.4 and BW/4 Hana)
• Creation of queries and dashboards (SAP Analytics Cloud, PowerBI)
• Collaboration on international roll-outs and system conversions (upgrades, patches, HANA migration)
• Creation of IT concepts and their implementation in the respective tool (mainly SAP BW)
• Ensuring ongoing operations in the area of SAP Business Intelligence

Your skills:

• Completed studies in computer science, economics or a comparable education or professional experience
• Several years of proven project experience in the area of SAP BW/4 Hana and hybrid data modeling
• Strong ability to translate business requirements into technical concepts and implement innovative SAP BI solutions from these
• Experience in sales reporting with SAP BI/BW, including understanding sales-relevant key figures, their calculation and translation into high-level reports with various requirement widths, as well as advising internal stakeholders on the technical optimization of the same
• Knowledge of ABAP OO, CDS Views, SQL Script is an advantage
• Knowledge of SAP Analytics Cloud desirable
• Deep technical understanding and knowledge of ABAP, AMDP development
• Very good written and spoken English language

The ideal candidate is a dynamic and entrepreneurial-minded individual who has experience within both multinationals and the startup ecosystem alike. The successful candidate shall join our team in building impactful companies towards environmental sustainability in a fast-moving environment.

The candidate will:

• Scout for and recruit founders and early-stage startups globally to be admitted into our programmes in Singapore, using the most efficient recruiting tools and processes.
• Support the operations, finance, and HR functions.
• Have a dual-reporting line to both the Programme Director and the Commercial Director.

Personal Attributes

• Has experience in recruitment roles and the innovation ecosystem
• Has an eye for talents and promising startups
• Thrives in a fast-paced environment and is able to execute various tasks with speed, accuracy and excellence
• Able to produce significant output with minimal wasted effort
• Plan, organise, and schedule meetings and activities in an efficient manner
• Move quickly and take a firm stand without being overly aggressive
• Follow through on commitments and live up to verbal and written agreements
• Not let important details slip through the cracks
• Act without being told and demonstrate tenacity and willingness to get things done
• Exhibit passion and excitement for work
• Have excellent written and verbal communication, interpersonal and creative problem-solving skills
• Be able to convince others to pursue a course of action without being salesy
• Like reaching out to peers, both in-person and remotely, and cooperating with supervisors
• Be a Singapore Citizen or Permanent Resident of Singapore

The ideal candidate is a dynamic and entrepreneurial-minded individual who has experience within both multinationals and the startup ecosystem alike. The successful candidate shall join our team in building impactful companies towards environmental sustainability in a fast-moving environment.

The candidate will:

• Support the Programme Director with programme design, founder selection, coaching, guiding, and facilitating of internal and external venture teams in a structured and organised manner;
• Deliver all content with high quality and speed
• Leads EIR (entrepreneur-in-residence) coaching sessions as well as actively support venture teams with material contribution to their business growth through knowledge, network and resources
• Conducts weekly 1-on-1s with venture teams to ensure venture teams are on track and are following programme milestones diligently
• Take full responsibility to support each venture’s journey from founder matchmaking to seed funding
• Joins community, networking and/or innovation-related events to build up the SDTA brand through external engagements
• Contributes to building Singapore's thriving and connected innovation ecosystem

Personal Attributes

• Has an insatiable curiosity to gain knowledge across all innovation-related subjects
• Thrives in a fast-paced environment and is able to execute various tasks with speed, accuracy and excellence
• Able to produce significant output with minimal wasted effort
• Plan, organise, and schedule meetings and activities in an efficient manner
• Move quickly and take a firm stand without being overly aggressive
• Follow through on commitments and live up to verbal and written agreements
• Not let important details slip through the cracks
• Act without being told and demonstrate tenacity and willingness to get things done
• Exhibit passion and excitement for work
• Have excellent written and verbal communication, interpersonal and creative problem-solving skills
• Be able to convince others to pursue a course of action without being salesy
• Like reaching out to peers, both in-person and remotely, and cooperating with supervisors
• Ideally has experience in client-facing roles in either startups or large corporate environments
• Be a Singapore Citizen or Permanent Resident of Singapore with at least two years of experience in go-to-market and/or project management
• The ideal candidate has a bachelor degree related to business or innovation management
• The ideal candidate has an understanding of innovation methodologies and practices such as: lean startup, customer discovery and development, pitching, (rapid) prototyping

Job Summary:

We are seeking to employ a suitably qualified and experienced Specialist Teaching and Learning Assistant to join a dedicated team of professionals.

The successful applicant will use specialist subject expertise, knowledge of teaching and learning strategies and values of the School to contribute to the learning progress of students in their care, through planning and organising resources, as well as providing support to the children (ages 7 – 10) and their teachers.

The role reports to Head of Junior School through Head of Learning Support (Junior School).

Requirements:

• Minimum Diploma holder in Special Educational Needs and Disabilities or equivalent.
• Proven experience working with children who have a range of SEND and social, emotional needs.
• Experience working with Junior aged children will be an added advantage.
• Excellent command of written and spoken English.
• Sound Microsoft Office knowledge; proficient computer usage.
• Flexible, willing to adapt timetable to meet the needs of individual children.
• Enthusiastic and mature individuals who enjoy working with students and teachers.
• Pleasant personality with excellent interpersonal, organisational and communication skills.
• Ability to work independently as well as a good team player with good initiative.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week – working hours are from 7.30 am to 3.45 pm with school holidays entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

Closing date for applications is Friday, 22 March 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Working as part of a team of Technical Support Engineers, this role will be required to provide technical support and training to AspenTech customers for the Engineering suite of products (e.g., Aspen Plus and Aspen HYSYS). The ideal candidate should work as a team to accomplish the goals and objectives of the support organization and lead Southeast Asia and Australasia team as team leader.

Your Impact

Your time will be divided between solving customers technical problems with our Engineering software and delivering quality training on our Engineering product courses. In addition, your role will also involve engaging with our Sales teams in pre-sales consulting and other departmental projects as needed. More specifically your duties will include:

• Providing “Technical Solutions” to customers for Engineering products, through remote support telephone, web chat and e-mail.
• Maintaining high quality of support experience and KPIs to customers in terms of SLO, Customer satisfaction and Resolution.
• Driving improvements to our Engineering software through the communication of your own ideas and customer feedback to our R&D teams.
• Serve as a technical subject matter expert (SME) and provide technical leadership in specialized areas within our Engineering support team.
• Develop and maintain Engineering training course materials and curriculum to include newly released software features and functionality.
• Author white paper solution articles for publication to our user community through our support web knowledge base.
• Travel to our customer sites where required.
• Proactively engage with customers on onsite health check visits to identify roadblocks to using our software and ensure follow ups are conducted for timely resolution to identified issues.
• Participate in alpha and beta testing programs prior to new software version release dates to assess product quality and contribute to final product improvements.
• Support training course delivery for non-standard courseware where required by customers by engaging in creating course content and workshop examples.
• Provide coaching to new employees and junior team members

What You'll Need

• A Bachelor’s, Master’s or PhD degree in Chemical Engineering is required
• >8 years of previous experience in the chemical or oil and gas industries
• Dynamic modeling, Heat Exchanger design experiences are of advantage.
• Previous simulation and modeling experience in using Aspen Plus
• Excellent verbal and written communication skills in English
• Proficiency in Business Chinese and Malay will be of advantage
• Ability and motivation to do self-learning or self-training
• Willing to travel 30-40% time, both domestic and international.
• Strong customer relationship and troubleshooting skills
• Ability to work collaboratively within a team

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Description:

1. Ability to plan, strategize and execute product development and marketing plans;
2. Work closely within the product development team to achieve company’s objectives;
3. Work closely with existing key partners and recruit new partners;
4. Educate partners on product portfolio and complimentary services offered;
5. Address partner related issues, sales conflicts and pricing issues in a timely manner;
6. Introduce the company and product presentation fluently, favorable customer follow-up ability, cooperate with the technical engineer to find out and meet the customers' requirements;
7. Responsible for ensuring daily and weekly update of the outlook plan, sales funnel, and call plan;
8. Working cross functionally to build strong relationships with the key customers;
9. Develop a profitable product business to achieve significant growth;
10. Stay current with latest developments in marketplace and competitor activities;
11. Communicate up-to-date information about new products and enhancements to partners;
12. Work with partners to develop sales proposals, quotations, and pricings;
13. Deliver customer presentations and attend sales meetings and partner conferences; and
14. Any other adhoc duties assigned.

Job Requirement:

• Degree/Diploma
• At least 2 years of work experience in in the related field
• Working experience in Networking and Security products will be an added advantage
• Attention to details, excellent presentation
• Demonstrate ability to build relationships with prospective business partners
• Excellent written and verbal communication skills in English
• Good coordination skills
• Must possess good planning & organization skills
• Passionate, aggressive, proactive, versatile, well organized, self-motivated individual and possess strong business acumen

Job Description & Requirements

• Responsible for the installation and daily support operations of client platforms to meet agreed business needs & service levels.
• Provide IT support to business users in a timely manner
• Perform & attend to service request related to client platforms.
• Perform System & Network troubleshooting
• Respond promptly to incident, investigate & provide quality resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/deployment/upgrade project.
• Maintain and update documentation of procedures and configurations

Requirements:

• Nitec/Higher Nitec / Diploma in an IT-related discipline or Relevant qualification in Information Technology or related fields
• At least 2 years of experience in a support role
• Excellent technical support skills with good knowledge of hardware and software
• Knowledge & experience on Network Infrastructure
• Knowledge & experience on Microsoft Windows & Office suite
• Knowledge & experience on Windows Server, Active Directory and Group Policies
• Experienced in network/system installation, setup, configuration, migration and related end user issues
• Ability to troubleshoot and resolve all IT problems with minimum supervision.
• Ability to provide Helpdesk level support on phone, email and on-site
• Ability to work well with people
• Positive working attitude, self-motivated & proactive
• Independent, able to work with minimum supervision
• Ethical minded, professional & responsible
• Strong customer-oriented mindset
• Good communication in both English & Mandarin

Able to start work immediately or within short notice

Regret that only Singaporean or Singapore Permanent Resident will be shortlisted

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Working as part of a team of Technical Support Engineers, this role will be required to provide technical support and training to AspenTech customers for the Engineering suite of products (e.g., Aspen Plus and Aspen HYSYS). The ideal candidate should work as a team to accomplish the goals and objectives of the support organization and lead Southeast Asia and Australasia team as team leader.

Your Impact

Your time will be divided between solving customers technical problems with our Engineering software and delivering quality training on our Engineering product courses. In addition, your role will also involve engaging with our Sales teams in pre-sales consulting and other departmental projects as needed. More specifically your duties will include:

• Providing “Technical Solutions” to customers for Engineering products, through remote support telephone, web chat and e-mail.
• Maintaining high quality of support experience and KPIs to customers in terms of SLO, Customer satisfaction and Resolution.
• Driving improvements to our Engineering software through the communication of your own ideas and customer feedback to our R&D teams.
• Serve as a technical subject matter expert (SME) and provide technical leadership in specialized areas within our Engineering support team.
• Develop and maintain Engineering training course materials and curriculum to include newly released software features and functionality.
• Author white paper solution articles for publication to our user community through our support web knowledge base.
• Travel to our customer sites where required.
• Proactively engage with customers on onsite health check visits to identify roadblocks to using our software and ensure follow ups are conducted for timely resolution to identified issues.
• Participate in alpha and beta testing programs prior to new software version release dates to assess product quality and contribute to final product improvements.
• Support training course delivery for non-standard courseware where required by customers by engaging in creating course content and workshop examples.
• Provide coaching to new employees and junior team members

What You'll Need

• A Bachelor’s, Master’s or PhD degree in Chemical Engineering is required
• >12 years of previous experience in the chemical or oil and gas industries
• Dynamic modeling, Heat Exchanger design experiences are of advantage.
• Previous simulation and modeling experience in using Aspen Plus
• Excellent verbal and written communication skills in English
• Proficiency in Business Chinese and Malay will be of advantage
• Ability and motivation to do self-learning or self-training
• Willing to travel 30-40% time, both domestic and international.
• Strong customer relationship and troubleshooting skills
• Ability to work collaboratively within a team

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

【Job Responsibilities】

- Plan and execute company marketing activities, including but not limited to seminars, webinars, exhibitions, and offline promotional activities.

- Develop detailed strategies for marketing activities and collaborate with cross-functional teams such as growth, operations, product management, as well as external event planning agencies to ensure the success of the activities.

- Manage the event budget, maintain relationships with suppliers, and carry out logistics planning to ensure the smooth running of the activities.

- Evaluate the effectiveness of activities and submit reports, formulate event SOPs, and take responsibility for the performance of the events.

【Job Requirements】

- Bachelor's degree or above in marketing or related fields, and at least 2 years of working experience as an event coordinator or planner.

- Have the ability to formulate marketing activity strategies, familiar with the latest trends and best practices in event planning, and have a deep understanding of offline marketing and shopping malls, etc.

- Excellent problem-solving abilities, with experience in providing solutions and making immediate decisions during the event.

------------- Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564

Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037