Business Information Support Analyst

Our client is a bank.

Job Description:

• Responsible for performance reporting

• Provide insightful, accurate and comprehensive business performance analysis

• Highlight performance variance and provide comparison against budget expectation and other business cycles

• Perform reconciliation to ensure financial data accuracy

• Manage and resolve data issues

• Work closely with business units to assess feasibility of report requirements

• Assess and review objective of data request prior to extraction

• Constant review and assessment of workflow to strengthen work process.

• Identify and initiate automated mechanism

Job Requirements:

• Degree in any relevant discipline

• Proficient in Excel

• SAS query tool preferred

• Salary ranges between S$3,500 to S$4,500 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

Jobs Responsibilities
• Handle claims notification and registration for Life and General Insurance within the required turnaround time and ensure that claims are registered accurately in the system.
• Handle screening of medical bills to verify with policy information and status.
• Liaise with and follow up with claimants, policyholders and agents on outstanding requirements
• Ensure that claims registration are well managed
• Any other ad-hoc assignments assigned by supervisor.


Job Requirements

• On the job training provided
• Insurance admin/operations experience will be advantageous

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

Job Responsibilities:

Application Remediation -

1. Monitor the health/performance of applications to identify and address potential issues.

2. Conduct regular system checks and maintenance tasks to ensure optimal functionality.

3. Provide prompt and effective support to end-users, addressing inquiries, troubleshooting issues, and offering solutions.

4. Collaborate with users to understand and document their needs, ensuring a positive user experience.

5. Investigate and diagnose software issues, working closely with development teams to resolve complex technical problems.

6. Document and communicate solutions to recurring problems to minimize future occurrences.

7. Maintain comprehensive documentation of application configurations and support processes.

8. Create user guides and knowledge base articles to empower users to resolve common issues independently.

9. Work closely with cross-functional teams to ensure effective communication and collaboration.

10. Participate in the testing and deployment of new software releases.

Job Requirements:

• Application Support, Troubleshooting and Patching
• Degree or Diploma in IT/Computing with experience in managing applications and products to ensure day to day operations.

Saghana Sithara | Registration Number: R1550224

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Provide level 1 and level 2 application support (technical and functional) to a portfolio of counterpart credit risk applications.
• Analyze and manage incidents/problems/requests coming from users
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Supervise and monitor daily and monthly chains and handle user request by working
• closely with project, infrastructure and production teams
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Handle some automation and development to improve support activity
• Prepare and maintain support documentation
• Maintain programmable code outlined in technical instructions and specifications for software applications.

Job Qualification

Mandatory

• Candidates should have 3+ years’ experience in application support in a large organization.
• Exposure to Capital Markets applications
• Exposure to Counterparty Credit Risk applications
• Strong knowledge in Sybase, Unix, Shell scripting, Perl and Control-M
• Good knowledge Microsoft Office
• Good knowledge in Control-M
• Knowledge in Financial products (Treasury, FX, Credit, IRD…) is an advantage
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Good to have

• ITIL Experience
• French speaking capability is an advantage
• Exposure to Market Risk and Compliance domains is an advantage

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Shift Timings:

• Shift is required as per standard

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Support Analyst, you will be part of Run Control Tower team which is a gatekeeper for Production stability & quality as well as Support Practices across CBI Subdomains. Strive for continuous improvement in order to improve the quality of service regarding Produciton matters.

The Run Control Tower has two main functions:

• Gatekeeper for the production stability & quality
• Responsible for the support practices across CBI Subdomains

The main streams of its activities are to:

• Design the processes, methodologies, define and control their operational implementation (requests, incidents, problems, intprods, changes, knowledge
• Supervise the production activities (with reporting, governance and operational management)
• Coordination transversal IT events and operations (WIP, DRP, Crisis, Obso projects, Security topics sustainability)
• Control the transition from project to run (ORA/ CAB/ Frozen Periods/ Payment Setup)
• We have a strong collaboration and proximity on daily basis with support, dev and IP and DRP teams.
• We are also in touch with CAGIP and GIT production process owners and security referent and the different production communities.
• We work to develop and standardize the practices accross CBI so we report on our progress and solutions to the CBI board and have our heart set on communicating as widely as possible on our assets and results.
• We globally handle all transversal topics which help to set boundaries to production activities and to improve the production reliability.
• We handle around 2 daily communications, 3 weekly reportings, 1 monthly reporting for the CBI management, 4 monthly business reports.
• We also manage the CAB, WIP, DRP, ILSI activities with some oncall activities.
• We are finally responsible for the CBI Run Portal.

Strong points:

• Challenging mission which help to develop strictness, agile methods and precision in the communication
• Ensures a good visibility from the management and all CBI colleagues
• The collaboration with support & dev teams allow to develop IT and production knowledge
• It a long running mission (stable for 3 years)/ Home working 2 days by week/ Human and contstructive context

Improvement axes :

• Need to structure the information for all CBI teams
• Need to bring more and more visibility
• Need to propose initiative to develop digital solutions and assets
• Need to save workload by optimizing and automatizing RCT activities
• Need to strengthen the way to perform in parallel run and project tasks

CBI colleagues and management expectations:

• Be the point of contact on each run process to give advice on method and good practices
• Ensure a strong proximity with support teams on daily basis to help on incident management, tickets data quality and to remind deadlines on incident reports and problem follow up. Bring visibility with reportings on production health and risk exposure, Sustain change preparation and prod stability.
• Provide impact analysis and roadmap visibility and every transversal event (whenever it is a punctual operation, a WIP or a security exercise). Help to develop CBI production knowledge. Propose global action plan to secure the production and enhance its reliability

Job Qualification

• Good knowledge on ITIL processes and a 3 years’ experience in the IT (change management and CAB administration/ incident management/ resolution communication and coordination/ able to challenge an incident report/ Problem follow up/ Production risk analysis)
• Knowledge sharing minded (wiki + procedures + training + self-learning video)
• Fluent english
• Good communication
• Will to understand the production need and to propose a suitable solution
• Dynamic mindset interested in clarifying situations (impact analysis, process and rules definition, roadmap with roles and responsibilities) for other people
• Be able to perform regular concise executive summaries
• Be reactive

Techno:

• Jira + Service Now
• Full Office suite with an ability on iconography usage and pivot table
• SQL developer (simple and joined queries)
• PowerBI (data refresh, report generation and new indicators building).

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Job Scope:

• Weekly AP Plan (forecast)
• Sellout Results conversion to actual in system
• rafting of New Customer Claim T&C Letter
• Process Credit Note and Re- invoice. (Cover only)
• Reports & Performance Tracking
• Monthly Balance Closing Reports (Sales by Account, Balance report, Actual Sales Deduction)
• Month-End Estimate Cost allocation (Calculation and uploading)
• Moving Plan (Sales Deduction Forecast)
• Promotion Reconciliation (Compiling and checking)
• Sales Incentive Results (Sellout, Non Sales KPI results)
• Yearly Trading Term (Accrual, Achievement Check in Q3 and Drafting of agreements)
• Half yearly Promotion Reconciliation for all customers (Compiling and checking)

Requirements:

• Has at least 2 years of relevant working experience.
• Min Diploma/Degree in Business & Finance
• Good communication skills
• Flair for numbers and skilled in advanced MS Excel functions
• Strong coordination, interpersonal, and problem-solving skills
• Highly proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Make an Impact by

• Work with stakeholders such as developers, infrastructure and platform engineers, etc. to achieve security objectives in a Software development/ Agile setting.
• Review the results of external penetration tests and partner with Domains to contextualise findings and prioritise remediation.
• Advise developers on remediation strategy for potential security vulnerabilities and weaknesses identified in source code review.
• Collaborate with cross-functional teams to develop and implement risk management strategies.
• Lead and hold discussions to coordinate and plan for timely security assessments.
• Conduct security risk assessments at various levels – application, infrastructure, network, etc and consolidating report metrics for those assessments.
• Review and handle change requests from a security risk perspective.
• Assess risks associated with identified vulnerabilities and prioritize them based on potential impact and likelihood.

Skills for Success

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent work experience).
• 3-5 years of experience performing Vulnerability Assessment and Penetration Testing (VAPT) across diverse environments, from SME to Enterprise.
• Proven expertise in conducting source code reviews, host configuration reviews, security audits, consulting assessments, and risk management.
• Proficiency in using a variety of security testing tools and frameworks.
• Familiarity with secure coding practices and common programming languages
• Strong understanding of common security vulnerabilities, attack vectors, and mitigation strategies.
• Excellent written and verbal communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Ability to work independently, manage multiple projects simultaneously, and meet tight deadlines.
• Strong problem-solving skills and attention to detail.
• A commitment to staying up-to-date with the evolving cybersecurity landscape.

Responsibilities:

• Assisting the team in administrative works including but not limited policy issuance via insurer’s portal, checking and follow-up of policies
• Liaise with Insurers to obtain the most favorable coverage on client’s behalf.
• Collate documents and information relating to claims
• Handle and manage renewal business
• Ability in handling clients and communicating with underwriters
• Any other tasks assigned by HOD

Requirements:

• At least 2 years of experience in administration positions
• Minimum Diploma in Business Administration or equivalent
• BCP, PGI, ComGI and HI certifications will be an added advantage

Interested applicant, kindly send your detailed resume to [email protected]

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min. Diploma/Degree in Business Administration or relevant discipline
• Relevant working experience in manufacturing sector
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office, Adobe Photoshop Illustrator and Visual Graphic Design tools will be an added advantage

Please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description

• Provide exceptional customer service.
• Deliver onsite IT technical support for end-user service issues, encompassing identification, diagnosis, rectification, and escalation.
• Assist with desktops, notebooks, printers, scanners, and hardware components.
• Perform installations, re-installations, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications on Desktop PCs and Notebook PCs, including software like Windows XP/7 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Install bank-specific access and in-house applications.
• Manage queries, escalations, problem determination and resolution, and handle MAC (move, add, and change) requests.
• Conduct printer maintenance activities.
• Successfully address complex calls or tasks that other engineers were unable to resolve.
• Demonstrate the ability to learn and work independently.
• Take responsibility for delivering excellent support and ensuring timely service.
• Undertake any additional ad-hoc duties assigned by a supervisor.

Job Requirements

• Comfortable with a 5.5 day work week (Saturdays are 0.5 days)
• Comfortable with working in a healthcare environment or banking environment
• Able to articulate and communicate well
• Team player

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

•Source relevant tendering notices and respond with attending site show rounds and follow-up on the outcomes.

•Preparation RFQs/Tenders according to customer’s tender requirement and ensure timely submission

•Handling of services enquires, that includes sourcing, analysing of costs and sales and prepare a quotation, follow up all on outcomes.

•Preparation of sales reports/ quotation/document/ presentation materials for tender projects.

•Provides sales & coordination support to the ops team.

•Stay up to date on industry trends and new requirements to make recommendations for improvements.

•Any other ad-hoc duties assigned by superior.

•Direct reporting to Sales Manager.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

Job Responsibilities:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Job Requirements:

• Diploma/Degree in Business Administration or relevant discipline
• Relevant working experience in manufacturing sector
• Good communication and interpersonal skills
• Meticulous and Adaptable

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)