COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Primary Role

The role requires the individual to oversee Customer Support Service (CSS) team to support 1-Net core business, operations and services with 24x7 service availability at multiple sites of Data Centre (DC), including management of DC network infrastructure, network operation/services and service delivery.

This role also requires the individual to be responsible for developing and implementing processes and procedures that interfaces with the sales process, various services provisioning and customer requirement support.

Responsibilities

• Lead and manage the team of network engineers for the operations and management of 1-Net DC Core Network infrastructure, including peering network, DC Hosting network, Cross Connect services, Data Center Corridor service and data center MMR management. Assign team resources to support daily network operations and ensuring fair distribution of assignment.
• Monitor and improve overall network performance, optimise network bandwidth utilisation and secure 1-Net Core network infrastructure from potential network security risks.
• Network capacity management to ensure adequate resources available to support business and operations needs for network services.
• Support network services for internal and external customers, response to incident escalation and coordinate team effort in determining root cause and resolving problem. To work on preventive measures such as revise SOPs, re-engineering of network architecture, upgrade/enhancement and tech refresh.
• Test and evaluate technologies for supporting new network service, contribute in planning, design and implementation of new network services.
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes, procedures, timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning
• Ensure contracted service level agreements and key performance indicators are met
• Negotiating solutions, resolving conflicts and anticipating/ handling critical situations to ensure successful delivery of service to customers.
• Manage pre-sales activities including, but not limited to RFI, RFQ & RFP preparation, solution design, technical clarification and discussion.
• Manage relationship with customers, internal stake-holders and functions. Ensure that the assigned project(s) complete & handover to customers on time.
• Develop and align network policies/process for consistent implementation across all 1-Net data centers, ensure network operations is in compliance to regulatory and certification requirement, such as IMDA regulation, ISO 22301, ISO 27001, PCI-DSS, OSPAR. Work towards continual improvement in operational efficiencies, enabling innovation, furthering productivity and delivering value.

• Minimum 6 years of relevant experience
• Extensive Knowledge and experiences in networking and network devices, capable of designing and implementation of network solutions to support business and operations needs.
• Understand and have similar experiences in IP Transit implementation and operations, Internet routing, DNS management.
• Manage network operations across multiple physical sites.
• Network protocols such as TCPIP, BGP, FTP, HTTP, DNS, etc
• Knowledge of cloud service network and service provider security best practices preferred
• Must possess Network and Security troubleshooting skills and experience with management of network devices (switches, routers, firewall)
• Deep understanding and experience on Data Center structured cabling system and MMR deployments, Cross Connect planning and implementation.
• Good understanding of IMDA regulations on SBO license, ISO 27001, ISO 22301, PCI-DSS and OSPAR requirement.
• Degree/Diploma in IT or relevant Discipline.
• Certification in CCNA, CCNP is highly preferred and ITIL will be a plus
• Good command of English, both written and spoken
• Customer-oriented, patient and a strong team player
• Working location: 1-Net East (Chai Chee) and 1-Net North (Woodlands)

Job title: HR Admin

To apply: [email protected]

Job Description:

· Maintaining employee records and HR documentation.

· Assisting with onboarding and benefits administration.

· Coordinating training sessions and recruitment efforts.

· Handling HR inquiries from employees and management.

Qualifications:

· ITE or equivalent

· Strong organizational skills.

· Proficiency in MS Office.

· Effective communication skills.

· Ability to maintain confidentiality.

Why Join Us:

· Competitive compensation and benefits.

· Opportunities for professional growth.

· Supportive work environment.

· Be a vital part of our HR team.

How to Apply:

If you're an organized individual with a passion for HR admin, send your resume and cover letter to [[email protected]].

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/

problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excellent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, cybersecurity

- Programing or scripting skills for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Description:

1. Provide on-going application support and be involved in various stages of the SDLC with lead project teams.
2. Perform user requirement analysis for the development / implementation of new systems and/or enhancements to existing systems.
3. Evaluate potential solutions and make recommendations to resolve business problems.
4. Involvement in the system integration testing phase prior to implementation.
5. Plan and coordinate end-user training for any system implementations or enhancements.
6. Liaise closely with business users and build good rapport.
7. Liaise closely with project teams on test case reviews, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
8. Support the team in defining project requirements, tracking and documentation.
9. Provide 24/7 primary application maintenance support, rotational basis.
10. Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.
11. Assist team in Change Approval Board and Pre-commissioning preparations.
12. Lead team and front users in problem investigations and resolutions.
13. Review Vendor SLA reports.
14. Create/Update SOPs.
15. Support transition phases from project to operations.

Requirements / Qualifications:

1. Successful track record in service management, user and vendor management (good to have).
2. Experience in MS Windows environment & application support.
3. Strong analytical skills and ability to work independently.
4. Experience in healthcare industry is an added advantage.
5. Degree in Computer Science, Computer Engineering or equivalent.
6. Experience in SAP Applications/Modules is an added advantage.

We are currently looking for a Sales Support Executive to expand our team. If you aspire for an exciting and rewarding career, keep reading:

Responsibilities:

• Sales Order Processing (issuance of DO, invoices, etc)
• Regular Order Management Updates to the Sales Team
• Coordination of shipping schedules.
  Preparation of shipping documents (commercial invoice, packing list etc.).
• Tracking payments and updating on system
• Maintaining the customer data to ensure accuracy.
• Assisting in general administration duties and Ad-hoc duties assigned

Requirements:

• ‘O’ level with 2-3 years of relevant experience.
• Self-motivated with good initiative.
• Possess strong negotiation and selling skills.
• Knowledge in office supplies or office automation would be an advantage.
• Knowledge on SAP and TMS system would be an advantage.
• Positive working attitude with a willingness to learn and provide good customer service

Why join us:

• Attractive commission package
• 5 days’ work week
• Good staff benefits (CNY and Birthday angpow, insurance coverage, overseas company incentive trips etc)
• Good career growth path
• Transport pick-up to and from Jurong East MRT

Interested applicants, please email your resume with your Last/ Current drawn salary, Expected Salary, Notice Period to [email protected]

Responsibilities

• Formulate strategies to build a lasting digital connection with customers and grow followers, brand interest and engagement through engaging content across different digital platforms.
• Plan and monitor the ongoing company presence on social media (Facebook, Instagram, Linked In, Youtube and other new platforms)
• Launch optimized online adverts through Facebook or Google etc. to increase company and brand awareness.
• Brainstorming new digital marketing platforms and ways to capture customer attention
• Compose online copywriting, proofreading and editing for various digital marketing content to ensure consistency in branding
• Design of online marketing collaterals such as graphic illustrations, photo and video production via Adobe Design Software or Canva.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Conduct market surveys, research trade information, and analyse competitor’s online strategies.
• Deliver monthly proposals, reports, presentations and share insights to develop optimization plans and provide action plans
• Any ad-hoc duties as assigned

Requirements

• Minimum 3 years of relevant working experience
• Creative thinker & self-starter
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2B & B2C social media, Google Adwords and SEO
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills

Hype Media Pte. Ltd., a dynamic and growing large format printing company, is currently seeking a reliable and experienced Van Driver with a Class 3 license to join our team. The ideal candidate will also assist in the setup of stickers, banners, posters, and signages at various installation sites.

Responsibilities:

1. Safe Transportation:Operate company-owned vans in a safe and responsible manner.
   Ensure the secure and careful handling of both workers and print materials during transit.
   
2. Installation Support:Assist the installation team in setting up stickers, banners, posters, and signages at various installation sites.
   Provide support as needed, ensuring the timely completion of installation projects.
   
3. Delivery Schedule:Execute daily delivery schedules to meet customer requirements.
   Communicate effectively with the dispatch team for any updates or changes.
   
4. Vehicle Maintenance:Conduct routine inspections and maintenance on the assigned van.
   Report any mechanical issues promptly to the maintenance team.
   
5. Documentation:Maintain accurate records of deliveries, completed orders, and installation work.
   Ensure all necessary paperwork, such as delivery receipts, is completed accurately.
   

Requirements:

• Proven experience as a van driver or in a similar role.
• Valid driver's license with a minimum of 2 years of a clean driving record.
• Ability to assist in the installation of stickers, banners, posters, and signages.
• Physically capable of lifting and carrying heavy items.
• Proficiency in both English and Mandarin.

Work Hours:

• Monday to Friday
• 10:00 am to 7:00 pm

After-Hours Policy:The company vehicle is to be left at the company premise after work hours.

How to Apply:If you meet the qualifications and are interested in joining our team as a Van Driver & Installation Support, please submit your resume and a brief cover letter to [email protected]. Please include "Van Driver" in the subject line.

Hype Media Pte. Ltd. is an equal opportunity employer, and we welcome candidates from all backgrounds to apply.

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Description:

Provide ad-hoc IT maintenance support/Helpdesk, troubleshooting, monitoring, and resolving desktop PC and printer issues on customer site. Be the first point of contact to customer calls on IT related problems. Involve in deployment of new hardware and/or software for multiple users and locations. Perform installation and troubleshooting of IT hardware & software in a large and fast paced user environment. Standby Duties may be required. Open to working in customer premises. Ad-hoc duties that may be assigned by reporting manager.

Responsibilities:

•Required skill(s): Microsoft O/S (XP, Vista, Win7, 2000, 2003, 2008), Desktop/Workstation, Server support in end user environment.

•Possesses good interpersonal, analytical and problem solving skills

•Must be highly-customer focused and diligent towards customer related service issues

•Must be Self-motivated and committed

•Able to work in a team, is meticulous and has experience in interaction with customers and vendors

Job title: HR Admin

To apply: [email protected]

Job Description:

· Maintaining employee records and HR documentation.

· Assisting with onboarding and benefits administration.

· Coordinating training sessions and recruitment efforts.

· Handling HR inquiries from employees and management.

Qualifications:

· ITE or equivalent

· Strong organizational skills.

· Proficiency in MS Office.

· Effective communication skills.

· Ability to maintain confidentiality.

Why Join Us:

· Competitive compensation and benefits.

· Opportunities for professional growth.

· Supportive work environment.

· Be a vital part of our HR team.

How to Apply:

If you're an organized individual with a passion for HR admin, send your resume and cover letter to [[email protected]].

Responsibilities:

• Provide basic support to end-users and application teams for security tools, including installation, configuration, and troubleshooting.
• Collaborate with vendors to acquire necessary updates, patches, and support for security tools.
• Assist in monitoring security tool alerts and notifications, escalating potential issues to the appropriate teams when necessary.
• Maintain an up-to-date inventory of all IT security tools, including antivirus software, EDR, microsegmentation, and other security solutions.
• Regularly reconcile security tools inventory with active licenses and installations to identify discrepancies and ensure accurate asset management.
• Generate reports on tool inventory, license status, and reconciliation results for management and compliance purposes.
• Maintain organized records of reconciliation activities, updates, and communications with vendors.

Qualifications:

• Basic understanding of IT security principles and practices.
• Strong organizational and documentation skills.
• Attention to detail and a focus on accuracy.
• Familiarity with IT security tools and their functions.
• Effective communication skills to collaborate with internal teams and vendors.

We are looking for a business development associate/analyst to join our quest to grow our business, strengthen our service offerings and make new relations with like-minded partners. You will also support the business development in terms of research & analysis and project delivery activities. You don't need prior experience, we will be happy to help you excel in your role.

The team

Tech Observer Asia Pacific is an end-to-end contract research organisation with offices in India, Europe and the USA. Our medical communications team is looking for an business development associate/analyst to join them.

Tech Observer’s medical communications team in Singapore is made up of like-minded individuals who enjoy telling stories of science and medicine. The team works with clients in Singapore, Asia Pacific, Europe and North America from pharmaceutical, medical devices and biotechnology settings to produce high quality scientific materials. This productive and successful team works on projects from a wide range of therapeutic area including oncology, cardiovascular, endocrinology, aesthetics, consumer health, and digital health.

The position

The business development associate/analyst will support our medical communications department in Singapore. This role is crucial in facilitating the growth and success of the business development pipeline.

Roles and Responsibilities include (but are not limited to) the following:

Business development :

- Engaging potential clients through presentations and materials, responding to requests, and managing the contracting process. It involves conducting scoping calls, researching feasibility, and developing proposals.

- Assists with project setup, including timelines, resource allocation, and stakeholder liaison.

- Account and project management, maintaining client relationships, managing scope changes, and gathering feedback.

- Improves the business pipeline by monitoring and coordinating activities, using appropriate tools and metrics.

Account expansion and strategic business development

- staying informed about client needs and industry trends, deepening relationships with existing clients, and developing new client relationships.

- supports the development of marketing materials and activities.

Research and analysis

- conducts desk research and analysis to support business development and project delivery, including scoping, feasibility, and literature searches.

- develops and executes search strategies, employs various research tools and sources, and presents information effectively.

Required skills, experience and qualifications:

· Bsc level or above in a scientific or Business discipline

Graduating students are welcome to apply.

· Excellent interpersonal, verbal and written communication skills

· Mature & independent

· Strong sense of personal ownership and pride in work

· Team player and effective communicator with various stakeholders

· Exhibits initiative; flexible and curious to explore/apply more effective ways to work

· Invested in continual learning and personal growth

· Curious about the world with a global outlook

· Service-oriented mindset

· Team player and effective communicator with various stakeholders

· Flexible and agile

· Open to multi-cultural and multi-national work settings

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To support outdoor broadcast operation on the requirement of power services and the deployment of electrical facility.

Responsibilities

• Advise the team on electrical practises and safe measure in broadcast deployment.
• Assist the TP in his execution of role and to support media playback in production.
• Risk assessment and contingency plan.
• Organize and pre-plan on power requirement in OB operation.
• Field recce and deployment of electrical requirements on the ground of operation.
• Setup of distribution requirement and cabling work for outdoor broadcast.
• To service and monitor power utilities to ensure reliable operation.
• To support the TP in other areas of production e.g., media playback, vision operation when available.
• Preventive maintenance, check, and repair of OB electrical gear.
• Workplace safety & health practices.
• Keep abreast with the technology movement where applicable.

• NITEC in Electrical Engineering or Diploma
• 2 years of relevant experience
• Proficient in power requirement on OB operations, suitcase setup and OB truck deployment.
• Familiar in OB visual operations, assist in media playback function and technical setup.

Job Description:

Provide ad-hoc IT maintenance support/Helpdesk, troubleshooting, monitoring, and resolving desktop PC and printer issues on customer site. Be the first point of contact to customer calls on IT related problems. Involve in deployment of new hardware and/or software for multiple users and locations. Perform installation and troubleshooting of IT hardware & software in a large and fast paced user environment. Standby Duties may be required. Open to working in customer premises. Ad-hoc duties that may be assigned by reporting manager.

Responsibilities:

•Required skill(s): Microsoft O/S (XP, Vista, Win7, 2000, 2003, 2008), Desktop/Workstation, Server support in end user environment.

•Possesses good interpersonal, analytical and problem solving skills

•Must be highly-customer focused and diligent towards customer related service issues

•Must be Self-motivated and committed

•Able to work in a team, is meticulous and has experience in interaction with customers and vendors

Your Role

· Design and architect scalable and secure multi-chain data pipelines that support flexible data queries from community, clients

· Research and collaborate with front end and backend engineers, and technical experts including advisors, partners, and auditors, to integrate best practices and architectural solutions for our multi-chain data analysis platform.

· Engage in stimulating technical challenges in topics such as distributed systems, blockchain/smart contract data indexing and on-chain behavior analytics.

· Liaise cross-functionally with Engineering and Research teams to align technical objectives and deliver great products for our audience and community.

· Ability to create cohesive proposals and technology roadmaps, bringing together technical teams, business teams, and the broader community around the vision and impact on Mantle products.

· Write code mostly in Javascript, Python, Rust with a strong emphasis on good design and performance

· Communicate complex technical concepts to non-technical stakeholders, including AMA audiences, blog readers, investors, and other partners.

Your Craft

· Strong knowledge on the existing technical landscape of blockchains, database query engine and/or application layer products.

· A resourceful approach when it comes to finding and evaluating new technologies, including engaging with external teams and communities.

· 6+ years’ experience in a software development, systems architecture or tech lead role

· Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution,continual improvement, empowerment, and increasing transparency

· Ability to lead technical teams comprising scientists, developers and business analysts

Extra Credit

· 4+ years’ past work experience in blockchain technology, smart contracts, token, NFT, DeFi , encryption, on-chain data analysis, or distributed peer-to-peer systems

Experience on coding in Go, node, Python, Rust and willing to pick up new languages in a short period

Job Responsibilities:

· Liaise with sales team, geotechnical team and customer to collect project information

· Preparation of TBM (tunnel Boring Machine) technical offers (Design Calculations, Datasheet, Scope of supply, Method Statement, and other Supporting Documents)

· Clarification of technical requirements and technical solutions with various subsidiaries

· Order and review technical drawings with Drafting Department

· To support Herrenknecht Asia Headquarters (HAQ) sales activities of Japanese construction companies within Asia region

· Support of project manager during the execution of projects; participate in design meetings and help to prepare required technical documents.

· Assist the field service activities in Japan with required technical documents and meetings.

Job Requirements:

· A degree in Mechanical or Civil Engineering

· With 1 to 3 years of relevant working experience in the tunnelling or relevant industry

· Some experience in steel structure manufacturing or machinery fabrication would be preferred

· Possess good interpersonal and effective communication skill. An excellent team play who can also work well independently with minimum supervision and results-oriented in a fast-paced environment

· Good written and spoken English and Japanese to liaise with Japanese-speaking clients

· Good computer literacy skills with software, eg. Microsoft and/or windows applications

The Department

The IT Department is responsible for supporting and maintaining the Campus IT Infrastructure, AV Infrastructure and Phone system. Providing efficient system support to all users. The department is also responsible for resolving any IT-related faults Quickly and efficiently,

The Position

The IT support individual will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT Manager. The individual is responsible for supporting and maintaining IT Infrastructure, AV Infrastructure and Phone system plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

Key Responsibilities

· Installing and configuring computer hardware, software, systems, networks, printers, Desk Phones, and scanners

· Monitoring and maintaining computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the campus

· Repairing and replacing equipment as necessary

· Testing new technology

· Possibly training more staff members

· Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

· Assist management in creating training materials pertaining to computer troubleshooting and usage

· Act as the initial point of contact for all computer and system-related concerns from all users.

· Organize and file documentation pertaining to warranties and instructional guides for computer hardware

· Escalate IT issues to the IT Manager where necessary

· Responsible for managing backups

· Manage AV and Telephone systems

· Setup class AV system, Setup class recording

· Setup AV system for On-campus event

· Creating purchase requisitions for IT hardware/software

· Ensuring all software purchased licensing is recorded and maintained

· Setting up new users and disabling expired accounts in accordance with HR requirements

Other

· Prepare documents, meeting materials, and correspondence.

· Perform basic administrative support duties as required to meet specific operational objectives.

· Perform miscellaneous job-related duties as assigned by the IT Manager

Requirements

At least 2 years of experience in related profession preffered

Degree/Diploma in Computer Studies, Certification like MCSE or CCNA will be advantage.

Working hours

5 days work week (might have shift timigs and MUST work one weekend)

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for an experienced and highly motivated individual for the Technical Support role.

Responsibilities:

• Provide customer support by answering phone and email enquiries
• Primary investigation, information gathering before escalating to internal team for further diagnosis
• Manage operational issues/risks in a timely manner; escalating when necessary
• Keep track of service requests to meet service KPIs
• Follow standard operating procedures, and respond professionally
• Communicate effectively between customers and development team on escalated issues
• Understanding of issues raised by customer
• Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised
• Serve as a key point of contact based on agencies assigned
• Cross functional collaboration: You are required to work with different teams within our organisation to meet the needs of our business.
• Escalate critical issues / roadblocks to the Technical Support Team Lead

Requirements

• Minimum polytechnic diploma in IT, computer engineering, or relevant experience
• Preferably have knowledge in cloud services (eg. Microsoft 365, Amazon Web Services, Microsoft Azure, Google Cloud)
• Preferably have knowledge in ticketing system (JIRA)
• Good interpersonal and communication skills
• Strong analytical and problem solving/troubleshooting skills
• Strong interest in technology
• Ability to communicate highly technical information to both technical and non-technical customer audience
• Ability to work independently and as a team in a dynamic environment

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Apply for this job

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

You will be part of the End-User support team that is responsible to manage the day-to-day support for faculties, schools and departments. You will work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests and be responsible for answering IT requests via phone, email and IT Ticketing System.

Duties and Responsibilities

• Provide effective and timely day-to-day End-User device support, advice, guidance and diagnosis, and timely problem resolution.
• Maintain PCs/laptops, mobile devices, IP phone systems, printers and peripherals, etc.
• Support the use of End-User devices such as PC, laptops, tablets and mobile devices running on MS Windows, Linux, Mac OS, iOS, Android, etc.
• Support the use of IT applications such as O365, Faculty software and utility applications e.g., Adobe, Zip, etc.
• Provide technical consultation and advice to users on End-User devices.
• Work closely with technical teams to provide technical solutions.
• Assist IT Business Partner with miscellaneous administrative and management duties.

Qualifications

• Diploma in Computer Science / Information Technology / Software Engineering or equivalent.
• Minimum with 2 – 3 years of Technical Support Experience.
• Good knowledge on basic networks, security, printers, desktops/ laptops/mobile devices, endpoint security and imaging.
• Good experience in troubleshooting MS Windows Operating Systems, Linux, Mac OS, iOS, Android and vulnerability resolutions
• Good customer service, communications and problem-solving skills.
• Knowledge in ITIL processes will be an advantage.

Benefits:

• MNC, 5 days, North
• Salary: $1700 - $2500, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

JOB DESCRIPTION

· Assist in training sessions for the sales team

· Conduct market trend research

· Provide admin support for the sales team

· Communicate with clients

· Update client information and track interactions

· Assist in creating sales proposal and presentations

· Maintain organized documents

· Coordinate with other departments

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

-Submit and reconcile expense reports, claims

-Document financial transactions by entering account information.

-Keep track of Accounts Payable & Receivables and banking matters

 -Responsible for generating sales tax invoices , quotations etc to customers

Manage queries, registration, emails and and payment for courses.

- Organize and schedule appointments, answer and direct calls

• Assist in the preparation of regularly scheduled reports and maintain a filing system

• Order office supplies and research new deals and suppliers

- Welcome and support visitors, clients in a hospitable manner

- Manage staff welfare, office hygiene and pantry matters

Requirements

Ability to work with Quickbooks software

Warm and hospitable

Only Singaporean need to apply.

Job Description:

1. Facilitate all ServiceNow ITSM, GRC-IRM, and SecOps-VR workshops and assist ServiceNow

process business analysts with all workshops.

2. Facilitate, guide, coordinate and set up in all required environments (e.g., DEV, SIT, etc) as per following:

• ServiceNow Platform Core Setup.
• CMDB.
• ITSM.
• Development environment migration.
• Migration success.
• Development work including provisioning and configuration of ServiceNow App Instance, provisioning and configuration of ServiceNow Par export Instances, provisioning and configuration of ServiceNow MID server component Instances, provisioning and configuration of ServiceNow Databases including Oracle, MariaDB, AWS RDS, etc, and integration between ServiceNow and other APIs, integration points or applications.

3. Facilitate all ServiceNow testing.

4. Responsible for all ServiceNow architectural decisions and changes.

5. Involved in all discussions and responsibilities relating to ServiceNow.

Qualification

• Degree in Computer Science, Software Engineering or equivalent.
• More than 5 years of ServiceNow development experience and over 3 years of Solution Architect Role.
• Configuration experience in ServiceNow IT Workflows, Employee Workflows, Customer
• Workflows and Creator Workflows in projects over multiple towers.
• ServiceNow CSA, CIS – ITSM and 1 certification each from ITOM and IRM.

Preferred Skillsets

• Strong communication skills.
• Experience in out of box (OOB) customization for ServiceNow ITSM modules, surveys, forms, etc.
• Experience in self-hosted environment ServiceNow implementation in Cloud (AWS).
• Proven experience as a key technical resource leading the development of solutions in client environments that have implemented areas such as CSM, ITSM, ITOM, ITAM, SecOps, GRC integrations etc.
• Excellent Knowledge of integrating with internal and external applications and systems.
• Strong ability to demonstrate analytical and problem-solving skills with excellent verbal, written and time management skills.
• Demonstrated ability to influence and consult (providing options with pros, cons and risks around all key technical decisions during project delivery with outstanding results.
• Demonstrated ability to mentor staff in the development and release management relative to the ServiceNow platform to drive quality, value and best practice.
• Strong ITIL processes and best practice knowledge.
• Excellent knowledge of technical components such as LDAP, VPN, SSL and other such technologies.
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working in a SaaS environment.

Deliverables

• Ensure end-to-end project delivery success.
• Ensure that all deliverables are aligned with the client’s requirements.
• Ensure all technical documents are aligned to project deliverables and outcome
• System Design Guide
• Solution Overview
• ServiceNow Operating Model
• Security Review Document
• Functional and Technical Testing Documentation