Position:

Tech-Enhanced Learning Instructor- ICT Trainer

ICT Trainer for Primary and Secondary Education

Location: Jurong East, Sengkang, Tampines, Upper Changi
Salary: $3,000 - $3,600

About the Role:

Are you passionate about technology and education? Join us as an Tech-Enhanced Learning Instructor, where you will inspire primary and secondary school students by delivering innovative and interactive technology training programs.

Key Responsibilities:

• Curriculum Development: Craft and implement tailored curricula that enhance digital literacy and ICT skills across various age groups.
• Engaging Workshops: Conduct hands-on workshops and interactive lessons, sparking students' interest and participation in technology.
• Student Assessment: Monitor and evaluate student progress, providing constructive feedback to enhance their learning journey.
• Collaborative Support: Partner with educators to integrate ICT into the classroom, offering guidance on educational technology tools.
• Stay Ahead of Trends: Keep abreast of the latest ICT education trends and technological advancements to continually refine training materials.
• Extracurricular Initiatives: Organize exciting extracurricular activities, such as coding clubs and tech competitions, to cultivate a passion for technology among students.
• Community Engagement: Connect with parents and the school community to promote the value and benefits of ICT education.

What You Need to Succeed:

• A Bachelor's degree in Information Technology, Education, or a relevant field.
• Proven experience in teaching or training, ideally within a school setting.
• Strong familiarity with current ICT trends and educational technology tools.
• Excellent communication and interpersonal abilities.
• A collaborative spirit, thriving in team-oriented environments.

Why Join Us?

• Competitive Compensation: Enjoy a salary that reflects your expertise and dedication, along with opportunities for professional development.
• Innovative Environment: Work in a dynamic setting focused on educational innovation, where your ideas can flourish.
• Make a Difference: Play a vital role in shaping students’ learning experiences and empowering the next generation with essential ICT skills.

If you're ready to ignite students' passion for technology and transform their learning experiences, we want to hear from you! Apply today and embark on a fulfilling journey of education and innovation.

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

The Opportunity

• Adecco is partnering our client, one of the biggest Tech MNCs
• We are looking for a Digital Customer Experience Manager
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• 3+ years of relevant Community and digital content experience.
• Proficient in Microsoft Office and Excel.
• Highly experienced with analytics tools (Adobe Analytics, Google Analytics) and content publishing platforms preferred (Adobe Experience Manager).
• Experienced in Photoshop and/or other relevant image editing software. Experienced in Graphics/Video editing is an added advantage.
• Experienced in website optimization (SEO, UI/UX).
• Basic understanding of HTML, CSS and content management systems.
• Previous experience in content creation in the area of customer experience is a plus.
• Excellent communication skills, both written and oral.
• Attention to detail and a commitment to quality.

Job Description

• Responsible for conceptualizing, communicating, and executing a regional digital experience strategy from a CS perspective which will require close collaboration with other BUs
• Propose and lead initiatives to enhance customer digital self-help experience
• Oversight of Community Moderation for the region, engaging with the community moderators of each Subsidiary to ensure a healthy Community ecosystem, meeting key engagement metrics.
• Support web & mobile app FAQ contents management, including analysis and proposals to improve web support experience.
• Create and edit customer service-related content, including FAQs, help articles, support guides, and newsletters.
• Lead and collaborate with other departments such as Contact Centre, Service Operations, Marketing and Product teams in digital transformation initiatives to improve digital customer experience and support strategic commercial objectives
• Oversight of Business Profile, Community Moderation, and Members program
• Lead and implement Service Marketing strategies, including hands on approach to digital content creation (digital banners, videos, images), assets amplification, and digital content library maintenance
• Monitor and analyze content performance to identify areas for improvement, and stay up-to-date with industry trends and best practices in content creation and SEO.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

Job Summary

• Standard Chartered needs a Hive Tech Lead to drive the success of the combined Treasury Markets and Intraday Liquidity journey. This role sits within Treasury Technology team and will work closely with Treasury COO, Treasury Services, Treasury Markets, FM Technology and Treasury Technology teams.
• The Hive Tech Lead will be accountable to drive technology strategy, project delivery, process, people agenda, risk and governance of the journey.

RESPONSIBILITIES
Strategy

• Awareness of SCB’s group strategy and steer hive strategy to achieve group outcomes
• Alignment of technology strategy to business strategy
• Management and measurement of strategic outcomes
• Align T-M/IDL Hive activities towards Technology Strategy/ Scorecard

Business

• Delivery of strategic technology systems for IDL and Treasury Markets
• Drive effectiveness and efficiencies of T-M/IDL Hive to achieve business outcomes
• Awareness of the impact of T-M and IDL processes to the bank’s business
• Ensures timely and stable running of systems owned by the hive

Processes

• Implement systems operations processes leveraging the disciplines of SRE (Systems Reliability Engineering)
• Accountable once IDL transformation is implemented, transition domain over to ongoing Incremental Change (IC) model under Build & Maintain (B&M)

People & Talent

• Building and maintaining strong technologists and technology leaders
• Overall people leadership responsibility for technology teams with diverse skill sets, including budgeting, interviewing, hiring, coaching and developing more T-shaped/ M-shaped colleagues.
• Ensuring squads are adequately resourced and fully funded

Risk Management

• Management of third party risks related to usage of vendors and associated technologies
• Manages all information and cyber security risks owned by the hive
• Understands and manages capacity and resiliency of systems

Governance

• Adherence of all hive releases to prevailing System Delivery Framework
• Ensure the T-M/IDL domain adheres to all tech governance standards across ICS, risk, audit, resilience, service level dimensions

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the T-M/IDL Hive to achieve the outcomes set out in the Bank’s Conduct Principles:
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• CIO, Functions
• CIO, Finance
• Head of Treasury Technology
• Treasury COO
• Treasury Markets COO
• T-M/IDL Chief Product Owners
• Head of Treasury Services

Our Ideal Candidate

• 10+ years of experience in technology leadership with a leading commercial bank, preferably with international exposure
• Bachelor’s/Master’s degree in Business/Finance/Accounting/Science
• Proven and relevant experience preferably in trade lifecycle across Cash, Trade and Financial Markets. Relevant experience in Treasury activities preferable including risk management and intraday liquidity forecasting
• Familiarity with relevant parts of the CIB organisation with regards payment, settlement and ledger flows
• Thought leadership and proven ability to work across a global team and effectively collaborate with a wide range of stakeholders
• Strong analytical and program management skills with proven ability to collect and analyse data, establish facts, and make recommendations in written and oral form
• Successfully handle challenging roles requiring collaboration and stakeholder management
• Work with all levels of management and staff, successfully manage and engage multiple stakeholders, negotiate effectively in situations involving conflicting interests and positively influence key decision makers on critical issues. Proven people leader with experience managing other team leaders / senior individuals.
• Liaise and coordinate on an ongoing with various parts of the Bank, including senior business and risk stakeholders

Role Specific Technical Competencies

• Information Management
• System and Technology Integration
• Planning: Tactical, Strategic
• Influencing Through Expertise
• IT Governance
• Finance and Accounting

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities

About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok. Team Introduction

The Trust and Safety team aims to build a world where people can safely discover, create and connect. Our goals are to ensure the safety of the community and to build a safer experience for users.

The Trust and Safety Engineering team is responsible for building a highly scalable, complex and intelligent platform that is able to manage high traffic loads. You would also be building tools to help protect our users from harmful content and abusive behaviours. With the continuous efforts of our trust and safety team, we can provide the best user experience and bring joy to everyone in the world.

What you will be doing:

1. Responsible to lead the team to build a highly scalable, efficient and robust trust and safety platform and tools

2. Play a key role in driving project objectives, system design and architecture to ensure high stability and performance of the services;

3. Define a long-term technical roadmap for the team

4. Recruit and mentor engineers of various levels of experience into a performant team, build team culture and cohesion, and help team members grow technical capabilities;

5. Understand and brainstorm product objectives to develop an easy-to-use platform that aligns with customers' needs; 6. Collaborate closely with trust and safety specialists, experts and machine learning engineers;

7. Work with Trust and Safety teams to protect TikTok globally.

Qualifications

What you should have:

- At least Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience);

- At least 7 years of relevant experience, familiar with C++/Go/Java program development (at least one), striving for high-quality code and focusing on the technical quality of the code.

- Highly proficient in designing data structures, building algorithms, and at least one programming language: Java, Python, C++ Go, PHP, pursue high-quality code and focused on code engineering quality

- At least 1 year of experience in Technical Lead Management or People Management

- Good communication skills, able to lead and drive projects effectively.

- Familiar with team and project management methodologies and approaches.

Preference will be given to those who have one of the following:

- Experience with Trust and Safety

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Tech Grid Asia

Tech Grid Asia is an innovative IT software development company founded in Singapore that specializes in providing Digital Strategy Consulting and Technology Solutions services. Our team of professionals is experienced in creating and implementing custom software solutions to elevate your business to the next level.

In addition to our software development expertise, Tech Grid Asia also offers Technology Recruitment Consultancy services. We specialize in permanent, contract, staffing, and payroll solutions to help clients find the perfect fit for their organization.

We are currently expanding rapidly and looking for like-minded, driven people to join us!

Job Summary

In addition to being exposed to candidates and clients, you will be required to manage and ensure a successful and good process of a job seeking experience, developing relationships and developing recruiting methods, which are essential aspects of the job.

You will collaborate closely with the Team Leaders/Managers and learn the craft of hiring from them.

Responsibilities:

• Doing the 360 degree practice of recruitment including attracting clients and candidates
• Developing relationships, managing active communication with clients
• Pre-screening candidate’s CV, assessing candidate’s potential interview and prepare to forward candidate’s profile to clients
• Managing the end to end process from coordinating with client to candidate’s start date
• Developing and maintaining relations with HR team/Recruit channel partners
• Always keeping in contact with clients to get feedback of candidates
• Focused, self-motivated and a confident individual who possesses strong customer service, sales experience and multi-tasking skills
• Achieves sales target
• Preparing wage schedules, employment conditions, compensation and benefits for employment approval

Requirements:

• Great negotiation skills
• Good command of English
• Passionate in a sales-driven / target driven working environment
• Sociable, outgoing and hustler personality, enjoy meeting new people on a daily basis
• Eager and passionate in a recruitment consultancy environment where you will always learn new and different things from time to time
• Minimum 3 years of relevant experience in a past recruitment consultancy role

Why Join Us?:

• Competitive compensation package
• Comfortable and conducive working environment
• Attractive Paid Leave Package with additional Birthday & Anniversary Leave
• Professional Development Opportunities
• Career Progression

Job Descriptions:

• Support HR initiatives, such as performance reviews, employee engagement, and training programs.
• Source candidates through various channels such as job boards, social media, networking, and referrals.
• Support employee onboarding and offboarding processes, including conducting orientations, preparing employment contracts, and managing exit procedures.
• Assist in the development and implementation of HR policies and procedures.
• Maintain employee records and ensure data accuracy in HR systems.
• Ensuring compliance with labor laws and regulations
• Collaborate with finance and accounting departments to reconcile payroll data and resolve any discrepancies.
• Any other duties assigned.

Requirements:

• Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent work experience).
• Proven experience in HR.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• Proficient in MS Office suite, including Excel and Word.

As an executive assistant, you are responsible for providing comprehensive support to the CEO and managing the organization’s office operations. The person should possess the ability to anticipate needs, have critical thinking skills, and offer solutions to problems with a high level of professionalism and confidentiality.

Responsibilities

• Provide sophisticated calendar management for the CEO.
• Act as a liaison and provide support to the CEO in all business aspects.
• Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization (assisting with special projects, designing and producing complex documents, reports, presentations, etc.)
• Serve as the primary point of contact for internal and external constituencies on all matters involving the CEO, including those of a highly confidential or critical nature.
• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Maintain open communications and act as a "gatekeeper or "gateway, providing a bridge for smooth communication between the CEO and staff.
• Evaluate and assist in developing office policies and procedures for improved workflow and anticipate future needs as the organization grows.
• Other projects and duties are assigned for the overall benefit of the organization.

Requirements

• Bachelor’s degree in business administration or relevant fields.
• Significant executive support experience, including supporting C-level executives.
• Strong command of oral and written English.
• Very strong interpersonal skills and the ability to build relationships with key stakeholders.
• Strong organizational skills and ability to prioritize multiple tasks seamlessly with excellent attention to detail
• Results-oriented mindset, enthusiastic, meticulous, and autonomous.
• High degree of professionalism in dealing with diverse groups of people, including board members, senior executives, staff, and other partners.
• Ability to meet deadlines in a fast-paced, quickly changing environment.
• A proactive approach to problem-solving with strong decision-making skills.
• Ability to maintain a high level of integrity and discretion in handling confidential information.
• Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.

Benefits

• Competitive Industry-leading base salary
• Innovative and forward-thinking technology organization
• Positive Work Culture
• Career growth opportunities.

Responsibilities:

• Build & maintain good relationships with new and/or existing clients and provide quality after-sales service.
• Provides administrative support to sales department
• To follow up on all enquiries, preparing proposals where necessary
• Manage the CEO’s calendar
• Provide secretarial and administrative support to CEO
• Maintain strict confidentiality and professionalism at all times
• Any other ad-hoc duties as may assigned

Requirements:

• Able to multitask, prioritize, and manage time efficiently.
• ITE or Diploma in business studies, administration, or equivalent
• Proficiency in Microsoft Office
• Singaporean Only

• Implementation, commissioning and training of Aptsys’ products for customers. Setup of network and Wi-Fi infrastructure as required.
• Handle level 1 customer support tactfully of inbound call, email enquiries and on-site.
• Analyze and clarify customer technical inquiries. Troubleshoot and resolve issues.
• Where necessary, ensure that customer feedback, patch requirements and diagnosis are communicated thoroughly to Product Development team.
• Attend daily support meeting to update new issues and resolution progress.
• Manage support cases to ensure issues are comprehensively recorded, tracked, resolved and follow-ups are done in a timely manner.

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

The Role:

Being the catalyst for new business, you are responsible for hunting new business by leveraging on your experience, expertise and internal resources to engage with prospective clients and driving new business opportunities by being a spokesperson Info-Tech. You feel comfortable speaking with HR practitioners, Business owners as well as C-suites across various industries, creating opportunities to enable our local SMEs to digitalize HR functions, resulting in transformational customer outcomes.

About The Role

• Develop and manage long term strategic relationships with prospective and existing clients
• Identify, manage, and close multiple opportunities and projects at the same time, developing our commercial business.
• Work towards monthly targets in line with team goals
• Responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision.
• Participate in team meetings and contribute valuable ideas
• Ensure accurate overview and forecasts of sales activities using CRM System and various metrics
• Target and influence new customers to use Info-Tech range of products.

About You

• Work ethic - you’re self motivated, driven and hungry. The opportunity to learn, grow and succeed is what drives you whether it’s in sales, chess or as an elite athlete, you’re work ethic is key
• Interested in being a part of a fast-paced sales environment
• Team player with excellent oral and written communication
• Proactive - feel confident in your decision-making and welcoming change as an opportunity
• Strong project management skills with the ability to multi-task and ensure operational functionality

WHY CHOOSE US:

• Rapidly evolving HR Solutions company with a diverse, global team of friendly colleagues and environment
• Opportunities to advance from executives, to team leads to Management Level.
• Yearly increments and performance bonuses
• The opportunity to work in a fast-growing and innovative business that will revolutionize HR solutions across various industries.
• And we never forget your birthday! There is additional off in-lieu for your birthday!

Singapore Data Protection - https://www.info-tech.com.sg/data-protection-policy

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

The Global Security Organization provides industry-leading cybersecurity and business protection services to TikTok globally. Our organization employs four principles that guide our strategic and tactical operations. Firstly, we champion Transparency & Trust by leading the charge in organizational transparency, prioritizing customer trust, and placing user needs first. Secondly, we aim to maintain Best in Class Global Security by proactively identifying and reducing risks while enabling innovative product development. We constantly work towards a sustainable world-class security capability. Thirdly, we strive to be a Business Catalyst & Enabler by embodying the DNA of technical innovation and ensuring our Global Security operations are fast and agile. Finally, we Drive Empowered & Risk-Informed Decision Making by providing our leaders with the necessary information to make agile decisions based on risk.

Security Tools Operations and Validation team's responsibilities include designing and implementing IT security solutions that address the organization's needs, assessing risks and vulnerabilities, and developing strategies to mitigate them, validation of security technical controls.

The role will be responsible for leading the design, architecture design and implementation of our state to the art Security Tech Validation Framework. And setup the technical supporting team including product team, development team, domain validation teams, validation operation teams etc. The validation framework and validation in security domains will provide solid platform support to GSO's maturity measurement effort. And by implementing the validation of different security domains, the role will make sure the security requirements by GSO are implemented in all of TikTok's business.

Responsibilities

- Architect, design, and implement open and scalable security validation frameworks to automate security testing, validation, and reporting processes

- Implement security validation in different security domains, including network security, cloud security, endpoint security, Secure SDLC, Identity and authentication etc.

- Design and implement domain specific validation infrastructure and utilities

- Prioritize the target validation domains, working with a cross function team

- Setup the supporting teams for technical control validation, including operation team, SRE team etc

- Working with inside/outside service providers to find solution with the best ROI

- Setup validation strategy according to stakeholder's requirements

- Make the SLA of validation framework and implement

Qualifications

Minimum Qualifications:

1. A bachelor's (master's preferred) degree in computer science, information technology, cybersecurity, or a related field is usually required.

2. Strong experience with security automation frameworks and tools (e.g., Selenium, Ansible, Jenkins, Chef, Puppet).

3. Strong product or development experience in security testing tools (SAST, DAST, IAST, RASP, WAF, HIDS etc).

4. Strong understanding of Secure SDLC with best practice in industry

Preferred Qualifications:

1. Proficiency in at least two programming languages: Python, Java, Go, Bash, C/C++, shell; Having excellent debugging skills

2. Good knowledge of BAS(Breach As a Service) like frameworks

3. Broad knowledge of all security domains

4. Excellent team-working skills are needed. Previous successful working experience through different time zones is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

• Preparation of materials and apparatus for Science lessons
• Management, operation and maintenance of the science laboratories and outdoor facilities
• Carry out stocktaking of Science resources
• Curating of students’ artefacts for teachers’ reflections
• Ad-hoc duties as assigned by school

Requirements

• Shall have minimum GCE O levels or equivalent qualification with subject related to Science
• Should preferably have 2 years of relevant experience in administration and operations, preferably in supporting Science activities in a school environment
• Should be an excellent team-player who is organized and with the ability to multi-task
• Should be proficient in software skills (eg Microsoft office, video taking)
• Should have good communication and inter-personal skills
• Proficiency in English is preferred
• Shall be a Singaporean or Singapore PR

Working hours

For Jan to Nov

• Mondays to Fridays: 7:30am to 3:00pm, inclusive of 1hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

For Dec

• Once a week (maximum 4 times a month)
• Duration: 3 hours (each day)
• Service not required on Saturdays, Sundays and gazetted public holidays
• Hours are estimated and officer will be paid for the actual hours worked.
• Service is not required on Saturdays, Sundays and gazetted public holiday

Working locations

• (School environment)

Additional info:

• Contract Period: From 1 January 2025 to 31 December 2025
• With option to extend (Discretion)
• This is an outsource role

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to Fadhilah at [email protected] | 64941546

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’ PDPA and e2i’s PDPA.

Norfadhilah Awang

EA License No. 93C4403

EA Regn. No. R24120699

Responsibilities

• Handle incidents and service requests raised via helpdesk and call center.
• Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.
• Monitor the incoming demand through ISM tool and ensure right assignments on time.
• Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).
• Manage service requests recording for monthly management reporting.
• Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Office Location: Marina Bay Finance Centre

Job Responsibilities:

• Act as the first point of contact for customer calls and queries.
• Provide basic first-level technical support and troubleshooting.
• Deliver excellent customer service, focusing on listening, empathy, and patience.
• Educate and guide customers on new technologies and IT policies.
• Promote self-help through the Knowledge Base and technology portals.
• Manage customer expectations and ensure a smooth IT support experience.
• Collaborate with IT engineers to escalate and resolve complex issues.
• Use Service Now or similar ticketing tools to track and manage incidents.
• Document solutions, provide updates, and create knowledge articles for common issues.
• Assist with user training during service visits and improve end-user services.

Job Requirements:

• Bachelor’s degree / Diploma in Engineering, Computer Science, Management Information Systems, or related field.
• 2 years of experience in end user support experience in Desktop support or Technical Service Desk.
• Strong communication skills (both spoken and written English).
• Proficiency with Microsoft Office products (Word, Excel, Outlook).
• Familiarity with mobile devices (iOS/Android) for office use.
• Experience with Service Now or other ticketing tools.
• Basic understanding of ITIL processes and IT Security.
• Problem-solving abilities and a customer-focused mindset.

Support Window: 7am to 7pm | Mon – Fri | Working days

(Staggered work hours i.e., either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend / Out of Office Hour Work Requirement:

ADHOC weekend and out of office hours’ activities - Participation for such activities is a requirement for this position. The scope of these activities are generally simple and vary from Power Down, verifications, desk moves, etc. Out of Office Hour activities are not frequent and will be made known in advance.

Responsibilities

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/end-users IT related requests.
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Basic networking support & supporting in OS platform
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Might subject to client’s office working hours
• Possible of OT depending on projects

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Qualifications & experience

• At least 2 years of customer service management experience in customer facing role preferred.
• Strong organisational, analytical and effective problem solving skills.
• Strong communication skills, both written and verbal.
• Proven people management skills.
• Self-starter. Possess professional, positive, can-do attitude. Manage pressure effectively.

Tasks & responsibilities

• Carry out supervisory duties to plan, assign and direct work to ensure daily operation support efficiency.
• Ensuring that internal KPIs are met.
• Identify and provide solutions to both customers’ and team needs.
• Identifies, evaluates, and prioritises customer problems and complaints to ensure that inquiries are successfully resolved.
• Ensure new customers implementation is on time and satisfactory.
• Provide ongoing training to the team to ensure effective system use.
• Recommend and implement process improvements to enhance system functionality and user experience.
• Develop and enforce policies and procedures.
• Any other ad-hoc duties as assigned.

Benefits

• Excellence career progression
• Learn and get Involved in FinTech
• Help push new technology to the public

Job Description

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning (from 5am) and weekend shifts
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Qualifications

Please note that candidates that are able to work on weekends will be prioritised.

• Are a Singaporean Citizen or Permanent Resident (please note we cannot support Visas for this role)
• Have at least 1 year of experience working in a Customer Support role (Ideally in an in-house environment)
• Are willing to work from the office (please note that during your probation period (3 months), you’ll need to work in our SG office for 5 days a week).
• Have excellent verbal and written English. Additional language skills (Mandarin, Cantonese, Hindi, Thai, Malay and Vietnamese) are always a plus!
• Are flexible. While you’ll be able to plan your own schedule to a certain degree, the requirements can change based on our customers needs, so we can’t guarantee you your preferred shift and shifts can change over time
• Have a razor sharp attention to detail. Can multitask and take responsibility in challenging, high pressure situations.
• You hustle. And hard.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Responsibilities:

• Provide end-user support, ensuring smooth operations and addressing user concerns.
• Assist in operating system migrations and related support activities.
• Perform troubleshooting and diagnostics for hardware and software issues.
• Resolve issues related to the supported end-user equipment and software.
• Install necessary software and applications on devices.
• Maintain accurate and timely documentation using the IT Service Management tool.
• Ensure timely resolution of incidents, adhering to SLA requirements.
• Adjust application settings to meet specific environment needs.
• Relocate computer devices and peripherals as required.
• Set up application profiles for end users.
• Provide proactive updates and follow-ups to end users.
• Guide end users on necessary tasks and procedures.
• Perform other ad-hoc tasks as assigned

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Description

Key Responsibilities

Assists in planning the daily work schedule within assigned territory to ensure completion of Preventive Maintenance and remedial maintenance.

Uses escalation policies as required to keep management informed of down situations.

Verifies and approves the operational quality of system equipment. Performs daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance on systems within established time frames. Also performs wet cleans as required. Instructs customers in the operation and maintenance of systems. Troubleshoots and corrects process variations on systems partially with assistance from senior engineers.

Assumes responsibility for complete customer satisfaction within assigned accounts. Assists in planning, communicating, and co-ordinating support plans with customer management.

Performs start-up, warranty, paid service, and service contract activities. Performs TIER II start-ups within established time frames. Assists on TIER III start-ups. Provides technical assistance to less experienced Applied personnel. Uses training and experience to identify some process related system problems.

Serves as the Company liaison with the customer's front line management on administrative and technical matters for assigned projects. Assists in the preparation of and participates in customer meetings.

Develops and implements plans to increase productivity. Tracks equipment performance and plan uptime improvement. Has a working knowledge of Statistical Process Control. Utilises Quality Improvement Process methods and terminology.

Plans and executes support activities on a wide range of Applied Materials' systems. May need technical assistance in performance of daily responsibilities.

Functional Knowledge

• Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks

Business Expertise

• Has a good understanding of how the team integrates with others to achieve objectives

Leadership

• May provide informal guidance and support to more junior team members

Problem Solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures

Impact

• Impacts the quality of own work and its contribution to the team

Interpersonal Skills

• Uses communication skills to regularly exchange information

GENERAL DESCRIPTION
The candidate will be part of the IT Organization based in Singapore. The candidate will be personal assistant to the Head of IT APAC including admin support responsibilities to the business management office.

KEY FEATURES AND ACCOUNTABILITIES
Personal Assistant
• Managing Outlook Calendar, schedule meetings and appointments.
• Screen and direct phone calls.
• Travel arrangement and expense claim processing.
• Writing of meeting minutes during management meetings.
• Coordinate events, Townhalls and brown bags sessions as and when required.
• Any other ad-hoc tasks as and when required

People Management
• Responsible for onboarding and offboarding of IT resources from end to end on a timely manner.
• Management of desks and lockers for the IT Organization.
• Updating of department Organization Chart.

Business Management
• Support invoice processing related to Run-the-Bank and Change-the-Bank and ensure compliance with IT financial governance process and accounting policies.
• Oversee month-end time booking for management members.
Regulatory Responsibilities &/OR Risk Management
• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.

SKILLS REQUIREMENTS
Personal and Social
• Good communication and inter-personal skills;
• Team player and independent worker
Professional and Technical
• More than 5 years of experience as a personal assistant or admin assistant.
• Strong organizational skills and able to multitask.
• Proficient in Microsoft Outlook Calendar, excel and PPT

REPORTING LINE
• Functionally to Head of IT Business Management & Risk Management APAC
FURTHER INFORMATION
• Region/Division: APAC / Information Technology
• Location: Singapore

Internal ref: 9192

Regards,

Lini

Recruitment Consultant

R22108463

Job Description / Responsibilities:

Sales & Administration Documentation:

· Responsible for handling all sales-related paperwork, including the creation, maintenance, and management of administrative documents. This includes processing sales orders, ensuring all records are up-to-date and accurate, and assisting the sales team in managing documentation requirements.

Prepare Shipping and Banking Documents:

· Manage the preparation and organization of all essential shipping documents such as bills of lading, invoices, packing lists, and certificates of origin, ensuring compliance with legal and regulatory requirements.

· Handle the preparation of banking documents related to Letters of Credit (LCs), Bank Guarantees, and payment processing to ensure smooth and timely financial transactions.

· Collaborate closely with shipping companies to ensure timely and accurate delivery schedules, coordinate shipments, and resolve any potential issues that may arise in transit.

· Maintain ongoing communication with banks, customers, and vendors regarding shipping schedules, payment terms, and any necessary documentation for international trade transactions.

Job Requirements :

· Diploma in Shipping and Logistics, Supply chain management and other related studies

. Minimum 5 years of related working experiences in an International trading environment.

· Experience in preparation of shipping documents for import & export shipments

· Strong understanding of the intricacies of shipping documents (e.g., bills of lading, export/import documentation) and banking documentation (such as Letters of Credit, and documents for international trade finance) essential for facilitating global commodity trades.

· Proficient in MS office applications (Knowledge of SAP is advantageous)

· A team player with strong interpersonal and communication skills is critical to work collaboratively with internal teams, customers, vendors, and other third-party partners.

· Able to work independently in a dynamic environment

Location : Raffles Place - 5 days

Salary : $S4,000.00 – S$5,000.00

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

• Familiarity with multi-tier server architecture (Application, Web, Database).
• Hands-on experience with Oracle, SQL Server, or MariaDB.
• Proficiency in web services, including protocols like SOAP & REST.
• Knowledge of system applications such as backup software, Application Server - Jboss, Web Server - Apache, Messaging system - MQ / AMQ
• Experience in CI/CD pipeline tools like Jenkins using OpenShift cloud platform