Summary

Imagine what you could do here. The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to develop a culture where everyone belongs and is inspired to do their best work. Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magnificent, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things. We are seeking for a highly motivated professional to be a part of the Global Business Operations team. You will focus on APAC Retail Contact Center performance and support for decision of Apple’s Global Retail Customer Care. This position will have a direct role in owning the performance of key operational metrics for RCC. The role requires a detailed understanding of contact center performance metrics and analytics and will drive operational performance improvement at vendor and Apple contact center sites.

Description

This role will work as Individual contributor with full ownership of ensuring the contact centre is fulfilling its performance metrics related goals. With the support of data, this role acts as a consultant to provide insights, observations and recommendations to help improve the business.

Responsibilities:

• Perform quantitative analysis to identify trends, key root causes affecting key performance indicators, translate data into actionable insights and collaborate closely with site lead, Area Managers and Vendor Managers to connect the dots between data and business
• Lead and run Business Reviews in collaboration with partners and drive discussion on performance
• Define, measure and track performance, ensuring end-to-end visibility of metrics, and driving consistency across regions
• Develop effective reporting dashboards for business to analyze the key trends of metrics and generate insights
• Engage with partners to define and achieve metric goals
• Drive positive collaboration with functional teams and your peers to support both strategic and tactical initiatives

Minimum Qualifications

• 4+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience
• 3+ years of confirmed data analytics experience including significant knowledge across these tools and languages: Excel, Tableau, SQL, and Python
• Effective presentation and communication skills, including ability to explain sophisticated data and charts in a concise manner to large cross-functional audiences
• Solid team player and analytical demeanor

Preferred Qualifications

• Experience supporting contact centers is preferred
• Experience in performing statistical modeling and analysis and Text Analytics is a plus
• Bachelor’s degree in engineering, mathematics, finance, statistics, economics or other quantitative area, Master Degree or equivalent experience is a plus

JOB DESCRIPTION

Developing healthy relationships with customers and creating new areas of sales

Provide efficient and knowledgeable customer service to secure new sales and repeat orders

Preparation of quotations, receiving and handling the processing of orders with accuracy in product prices, discounts and product numbers.

Collaborating with other departments to ensure sales, queries and deliveries are handled efficiently

Retrieving of items and ensuring that it's customized to customers' requirements before delivery.

To schedule and coordinate deliveries and ensure they are made in a safe and timely manner

To supervise and assists in loading and unloading the items for delivery

Store and workshop duties such as stocking items, inventory and handle simple machine operations

Offer technical advice and information to customers as required

Maintaining daily and monthly sales records and analysis

REQUIREMENTS

Has minimum 2 years of relevant experience

Has minimum Trade Certificate or equivalent

Possess Class 3 driving license

A good team player and enjoy working in a team environment

Ability to build rapport quickly and establish trust with customers

Good administrative, organizational and problem-solving skills

Computer literacy with working knowledge of MS Word and Excel

The ability to multi-task and working hands-on

Able to commit long hours and work on weekends when required

Job Info:

• Monday to Friday 830 - 630
• Location: Outram Road

Responsibilities:

• Coordinate with technical team members in updating work progress
• Assist Technical Director in supervising the technical team members and ensure the guidelines are met
• Follow up and update technical documents such as Team KPI reports, attendance tracking, training arrangement and record updates, team org charts, etc.
• Assist in calendar support, team meeting arrangement, record & distribution of meeting minutes
• Assist in development and distribution of job status reports
• Assist in project time tracking and costing reports when necessary
• Facilitate all project logistics and facility needs
• Purchase of PPE items and wish list items through HR / Procurement
• Effectively handle and manage customers’ feedback and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Other duties assigned by Technical Director

Requirements:

• Min. ITE or Diploma in any field
• Min 1 year experience of related field
• Strong Microsoft Excel skills

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

EA License No: 24C2352
EA Personnel No: R24123724
EA Personnel Name: Tiffany Ng Xin Yi

Key Responsibilities:

1. Develop and maintain strong customer relationships
2. Conduct product demonstrations to showcase the features and benefits of our solutions
3. Drive sales through consultative and solution-selling techniques
4. Deliver compelling sales presentations to potential clients
5. Negotiate contracts and close deals to meet sales targets
6. Provide technical support to customers as needed
7. Possess a valid driving license to travel to client sites as required

Requirements:

1. 1-3 years of working experience in technical sales or a related field
2. Proficiency in technical sales, CRM, product demonstration, solution selling, consultative selling, sales presentations, negotiation, and technical support
3. Post Secondary / Diploma qualification in a relevant field
4. A valid driving license will be great but not necessary
5. Excellent communication and interpersonal skills
6. Ability to work on-site in Singapore

If you meet the above requirements and are passionate about sales and technology, we encourage you to apply for this exciting opportunity.

Please send your resume to: [email protected]

Description:

Hiring for Service Desk Lead who will manage and lead the technical support team.

Responsibilities:

• Manage and lead the technical support team.
• Responsible for overseeing the day-to-day operations of the technical support team,
• Providing guidance and support to team members
• Ensuring that customer inquiries and technical issues are resolved in a timely and efficient manner.
• Set performance goals and KPIs for the team
• Monitor individual and team performance and provide regular feedback
• Improve productivity and customer satisfaction
• Handle Customer Escalations

Requirements:

• 10+ years of related experience
• Bachelor's degree in a technical field or equivalent practical experience.
• ITSM Certified
• Proven experience in a technical support role, preferably in a leadership capacity.
• Strong technical background and knowledge of computer systems, software applications, and networking.
• Excellent leadership and communication skills, with the ability to motivate and inspire a team.
• Exceptional customer service skills with a focus on customer satisfaction.
• Ability to handle escalated customer issues and manage customer expectations effectively.

Company Overview

Advantech is a global leader in IoT intelligent systems and embedded platforms, aiming to build an intelligent planet through innovative solutions. We work with business partners to co-create ecosystems that accelerate industrial intelligence.

Responsibilities:

- Handle customer inquiries professionally and ensure timely responses.
- Provide quotations on product sales and solutions tailored to customer needs.
- Follow up on quotations, coordinate orders, and ensure high levels of customer satisfaction.
- Actively engage in pre-sales presentations and develop new accounts to expand sales.
- Collaborate with marketing teams on product promotions and conduct market research.
- Develop sales strategies to meet targets, drive lead generation, and prospect new accounts.
- Operate as both a key account sales representative, responsible for new and existing customers, and manage Microsoft product licensing responsibilities.
- Work independently, proactively, and resourcefully in driving customer success and growth.

Microsoft Product Sales and Management:

- Develop a deep understanding of Microsoft’s IoT and embedded product suite, including licensing models, product features, and support for various versions (e.g., Windows 11LTSC, Windows on ARM).
- Ensure the correct Microsoft licenses are offered and managed effectively for each customer project.
- Provide guidance on licensing options and downgrade paths, helping customers select the right license for their needs.
- Work closely with Microsoft CSP channel partners and distributors to ensure smooth delivery of products and solutions.
- Collaborate with customers to integrate Microsoft IoT solutions within their projects, providing ongoing support for successful adoption.

Sales Strategy Development:

- Collaborate with the marketing team to promote Microsoft IoT products and develop sales strategies that align with market needs and customer demands.
- Conduct market research and competitor analysis to refine sales approaches and identify new business opportunities in the IoT and embedded markets.
- Develop and execute comprehensive sales strategies for key accounts, driving revenue growth for both Advantech and Microsoft solutions.

Requirements:

- A Bachelor’s Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology, or a related field, or equivalent diploma with relevant experience.
- At least 2 years of corporate sales experience in the Industrial PC, Embedded Computing, or related fields.
- A technical engineer with a strong hardware background who wants to transition to sales will be considered.
- **Core Values**: We value honesty, loyalty, and a willingness to learn and grow. Mistakes are part of learning; we seek candidates who show resilience and courage in facing challenges.
- A team player with strong communication and presentation skills, ready to engage with others, share ideas, and collaborate respectfully.
- **Passion for learning**: A candidate must be passionate about learning new technologies, developing customer relationships, and growing within the role.
- Familiarity with vertical markets such as Edge AI, 5G, Transportation, Surveillance, Digital Signage, and Equipment Builders.
- Knowledge of embedded technologies, AI, and IoT will be advantageous.
- Microsoft Azure Cloud experience (preferably AZ900, AZ500, AZ104 certified) will be beneficial.

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic moral values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

The Senior / Systems Analyst is responsible for the daily operations of the various IT applications. He/ She provides after office support in the event of any IT applications failure. He/She develops new IT applications or enhances existing applications as assigned by the HOD, Technology Applications.

The responsibilities are as stated below:

• To keep up with developments in the computer industry.
• Familiar with the hospital’s operations and recommends solutions that meet the requirement of the affected department.
• To design and develop IT applications that are in alignment with the business strategy of the organization.
• To manage project team on the implementation of IT applications.
• To provide relevant training to application users.
• Work with IT vendors to ensure that the applications meet the requirements of the hospital.

How to Succeed

• Degree in Information Technology or equivalent
• Minimum 2 years of System Analyst experience.
• Good analytical skills.
• Fast learner, able to pick up new IT skills and technology quickly.
• Good analytical skills.
• Self-motivated and independent.

Job Description

• Coordinate with project manager, team and consultants to produce high-quality design & construction documents
• Mockup and organise design drawing set
• Coordinate architectural and structural details
• 3D modelling; understanding creative intent and translating to 3D
• Prepares work to be accomplished by gathering information and materials.
• Plans concept by studying information and materials.
• Illustrates concept by designing rough layout regarding arrangement, size, type size and style,
• Obtains approval of concept by submitting rough layout for approval.
• Prepares finished design layout through review process with supervisor.
• Completes projects by coordinating with other team members, utilizing previous knowledge
• Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Job Requirements

• Degree in Video Gaming, Animation, Architecture, Engineering or Interior Design
• Experience in related fields
• Organised, precise, and attentive to detail
• Great verbal, written, and graphic communication skills.
• Must speak & write fluently in English. Other languages are a big bonus.
• Self-motivated and enjoys contributing to highly collaborative teams
• Flexible and well-rounded to accommodate shifting schedules, project demands, multiple time zones, and deadlines

Job Description

P+A Projects is a designer of themed entertainment around the world and is looking for Technical Designers to be a key part of delivering successful projects alongside our Singapore office. Have a passion for theme parks, and want to apply your skills to build pirate ships, giant dinosaurs, and fairytale castles? Then you might be a perfect fit for our team. While we are mostly working from home (WFH) these days, the position will require some in-person duties from the office or onsite meetings.

General Requirements:

• Degree in Architecture, Engineering or Interior Design
• Experience in related fields
• Organised, precise, and attentive to detail
• Great verbal, written, and graphic communication skills.
• Must speak & write fluently in English. Other languages are a big bonus.
• Self-motivated and enjoys contributing to highly collaborative teams
• Flexible and well-rounded to accommodate shifting schedules, project demands, multiple time zones, and deadlines

Job Duties:

• Coordinate with project manager, team and consultants to produce high-quality design & construction documents
• Mockup and organise design drawing set
• Prepare architectural and structural details
• 2D & 3D drafting
• Prepares work to be accomplished by gathering information and materials.
• Plans concept by studying information and materials.
• Illustrates concept by designing rough layout regarding arrangement, size, type size and style,
• Obtains approval of concept by submitting rough layout for approval.
• Prepares finished design layout through review process with supervisor.
• Completes projects by coordinating with other team members, utilizing previous knowledge
• Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications:

Technical Design Skills, Layout Skills, Customer Focus, Creativity, Flexibility, Attention to Detail, Deadline-Oriented, Desktop Publishing Tools (AutoCAD, Revit, 3DSMax, Microsoft Office), Acute Vision, Handles Rejection

Job Description

• To assist the Architectural Associate/ Architect in his/her duties
• Preparing planning applications and other regulatory application procedures;
• Preparing design proposals using computer-aided design (CAD) and traditional drawing methods;
• Assisting in the detailed design process and co-ordinating design information;
• Preparing/updating tender documentation and construction drawings;
• Liaising with appropriate authorities (e.g. Planning enquiries and technical officers) to obtain statutory approval;
• Attending site visits and recording minutes/discussions
• Assisting project architect in coordinating site issues
• Producing and analysing detailed specifications for suitable materials or processes to be used in construction;

Job Requirements

• Relevant Degree in Architecture
• At least 2 years of relevant working experience
• Proficient in Vray renderer, 3D max, Adobe Photoshop and Sketch-up
• Must have Knowledge with 3D Autocad, Revit & BIM
• Relish working in a challenging and fast-paced environment
• Possess a flair for creativity and a keen eye for detail
• A proactive and conscientious team player
• Advantageous to have design experience in commercial, mixed-use and residential projects

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Company Brief

SPTel - a Joint Venture between ST Engineering and Singapore Power Group to deliver true network diversity and agility for a Smart Nation.

Offering high-value products and innovative services, SPTel plays an important role to enterprises accelerate their digital journey, We aim to improve the way people, places, and things, connect with each other by providing network infrastructure, enabling technologies, and building ecosystems.

With our fibre network topology built alongside the power network cables, SPTel provides a differentiated design and diverse network solution for discerning organizations and mission-critical businesses.

Responsibilities:

• Handling events such as identifying security issues, extensive troubleshooting, and coordinating resolution or restoration using a variety of applications and testing tools. The events can include hardware/software failures as well as security breaches, threats, or network connectivity issues.
• Professionally and courteously answer inbound security-related calls and provide customers with the best possible customer service and experience, create tickets, fill out necessary checklist paperwork, generate trouble tickets for all work and informational requests, handle security-related user complaints, and escalate according to establish procedures / runbooks / playbooks. Ensure operation SLA is met.
• Investigate security breaches and other cyber security incidents.
• Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.
• Document security breaches and assess the damage they cause.
• Work with stakeholders to perform tests and uncover network vulnerabilities.
• Fix detected vulnerabilities to maintain a high-security standard.
• Keep abreast of the latest intelligence, including hackers’ methodologies, in order to anticipate security breaches.
• Responsible for preventing data loss and service interruptions by researching new technologies that will effectively protect a network.
• Provide technical support for an on call 24x7x365 basis (based on shift roster).
• Creating, testing and implementing network disaster recovery plans
• Performing risk assessments and testing of data processing systems
• Installing firewalls, data encryption and other security measures
• Recommending security enhancements
• Collaborate for Security Network Planning with Engineering Team in formulating the designs and plans for network implementation.
• Hands on and in-charge of implementation for Security infrastructure nodes including Firewalls, DDOS solution, IDS/IPS and scanning tools.
• Perform on-site and off-site testing and commissioning for security network implementation and service activations.
• Manage the security appliance (Firewalls, DDOS, Vulnerability Scanner) through Network Management Systems and Controllers
• Perform standby duties.
• Assist in any other duties as assigned from time to time, where applicable.
• Support maintenance contract renewal
• Support or be technical lead on related Information Security project deliveries
• Candidates with many years of experience will be considered for Team Lead position.

Role Requirements:

• Experience managing network & security tools in an enterprise environment that include firewall, IPS/IPS, assessment, and scanning tools.
• Strong understanding of networking technologies (routers, switches, TCP/IP)
• Experience with different platform technologies (Windows, Linux, VMware, RHOSP)
• Experience with security technologies (IDS, IPS, FW, AV, Proxies, DLP, PKI, SSL/TLS, SSL visibility, VPN)
• Strong in Fortinet Firewall and Radware DDOS and Beyond Trust PAM.
• Strong knowledge in Security network. With at least 3-5 years’ experience in administration, planning, implementation or operation of Security Design
• Knowledge of IP (L2/L3) network. With at least 3-5 years’ experience in planning, implementation or operation of IP network
• Security certifications such as CISSP or equivalent will be preferred.

Company Overview

Advantech is a global leader in IoT intelligent systems and embedded platforms, aiming to build an intelligent planet through innovative solutions. We work with business partners to co-create ecosystems that accelerate industrial intelligence.

Responsibilities:

- Handle customer inquiries professionally and ensure timely responses.
- Provide quotations on product sales and solutions tailored to customer needs.
- Follow up on quotations, coordinate orders, and ensure high levels of customer satisfaction.
- Actively engage in pre-sales presentations and develop new accounts to expand sales.
- Collaborate with marketing teams on product promotions and conduct market research.
- Develop sales strategies to meet targets, drive lead generation, and prospect new accounts.
- Operate as both a key account sales representative, responsible for new and existing customers, and manage Microsoft product licensing responsibilities.
- Work independently, proactively, and resourcefully in driving customer success and growth.

Microsoft Product Sales and Management:

- Develop a deep understanding of Microsoft’s IoT and embedded product suite, including licensing models, product features, and support for various versions (e.g., Windows 11LTSC, Windows on ARM).
- Ensure the correct Microsoft licenses are offered and managed effectively for each customer project.
- Provide guidance on licensing options and downgrade paths, helping customers select the right license for their needs.
- Work closely with Microsoft CSP channel partners and distributors to ensure smooth delivery of products and solutions.
- Collaborate with customers to integrate Microsoft IoT solutions within their projects, providing ongoing support for successful adoption.

Sales Strategy Development:

- Collaborate with the marketing team to promote Microsoft IoT products and develop sales strategies that align with market needs and customer demands.
- Conduct market research and competitor analysis to refine sales approaches and identify new business opportunities in the IoT and embedded markets.
- Develop and execute comprehensive sales strategies for key accounts, driving revenue growth for both Advantech and Microsoft solutions.

Requirements:

- A Bachelor’s Degree in Engineering (Electrical/Electronic), Computer Science/Information Technology, or a related field, or equivalent diploma with relevant experience.
- At least 2 years of corporate sales experience in the Industrial PC, Embedded Computing, or related fields.
- A technical engineer with a strong hardware background who wants to transition to sales will be considered.
- **Core Values**: We value honesty, loyalty, and a willingness to learn and grow. Mistakes are part of learning; we seek candidates who show resilience and courage in facing challenges.
- A team player with strong communication and presentation skills, ready to engage with others, share ideas, and collaborate respectfully.
- **Passion for learning**: A candidate must be passionate about learning new technologies, developing customer relationships, and growing within the role.
- Familiarity with vertical markets such as Edge AI, 5G, Transportation, Surveillance, Digital Signage, and Equipment Builders.
- Knowledge of embedded technologies, AI, and IoT will be advantageous.
- Microsoft Azure Cloud experience (preferably AZ900, AZ500, AZ104 certified) will be beneficial.

Job Description:

• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement.

Requirements:

• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred.
• Proficient in MS Excels, Words, Power Point, etc.
• Excellent communication and coordination skills.
• Be a self-motivated, confident individual, confident in interacting with senior team members, clients and consultants.

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Our company emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

• Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

Benefits:

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Our company emphasises on good career progression and providing our employees attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

• Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

Location:

Gul Circle Singapore

How will you make an impact?

This candidate need to be based in Gul Circle, Singapore to support the highly customized Manufacturing factory with 24 x 7 operation.

What will you do?

• Deliver IT services to internal customers in Singapore and not limited to SEA & Taiwan Countries.
• Provide support to Manufacturing, Clean Room, Lab, Office and Warehouse Support.
• To protect the company’s data, tools and information systems.
• Understand and enforces company’s infrastructure architecture standards and policies to maximize efficiency and support platform compatibility.
• Monitor data center, applications, equipment for uninterrupted IT services.
• Collaborate with Global Infrastructure, application and security to implement company standards as needed.
• Maintain system documentation, IT Inventory and change control logs.
• Ensuring new hire are provided with the required hardware on time before the new hire on board.
• Diagnosing PC / Hardware faults and supply solutions as required.
• Assisting in the updates of software patching as required e.g. Anti-virus and Windows Server Updates.
• Work with vendors and deliver scope of work or agreement.
• Keeping system documentation up to date including hardware/equipment assignment listing and mobile listing.
• Assisting technical staff in the event of Major incident or critical system failures.
• Assisting employees with software and hardware issues e.g. Microsoft Office, printers, mobile and other business applications.
• Contribute to and follow global IT standards, IT security and procedures.
• Work with regional and local IT Teams on global and local IT projects.
• Assist to provide the Annual Operating Plan for the next year IT Expenses. (Who will get replacement Laptop that due after 4 years & 5 years for Desktop)
• Purchasing computers and peripheral from IT Suppliers.
• Occasional travel to the other branches as required.
• Will need to be on call during non-office hours to support 24 x 5 and alternate Saturday production line.
• Other duties as assigned.

Education:

Bachelor’s degree in IT or equivalent experience.

Experience :

• 5+ years of IT professionals experience in a fast-paced, MNC company environment.
• Relevant technical certificates a plus. (Server, Network, Application, IT Project Management)
• Strong interpersonal, good working attitude and spirit to help users.
• Broad knowledge of hardware, software, desktop support and IT security is required.
• Hand-on Experience in Server Room Support and Client Desktop Support.
• Working experience in Manufacturing environment and on call duty.
• Some Knowledge on network and Servers are required. (We have internal Network & Server Team).
• o Mount Cisco Router/Switch/ Dell Server.
• o Setup UPS alerts and Server Contingency planning.
• o Basic Server OS installation and RAID setup.
• Minimum 4-5 years’ experience in IT Site Support/Service Desk Level 3/ Desktop Support.
• Microsoft SCCM knowledge for software distribution and computer formatting skills using it.
• Knowledge in IT ticketing System like Remedy and ServiceNow is needed as we will be working according to ticket SLA.
• Some knowledge in Manufacturing application, Oracle R12, E1 or SAP is bonus as Site Support will be 1st level support before escalating to Application Team
• Note: Open for Singapore Locals Only

We are seeking a detail-oriented and highly analytical Data Analyst to join our team. The ideal candidate will be responsible for interpreting data, analyzing results using statistical techniques, and providing ongoing reports. The Data Analyst will develop and implement data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality. This role requires a deep understanding of data mining, data auditing, and data visualization to drive business decisions and process improvements.

Benefits:

· $3,500 + Variable Bonus + AWS

· 5 Days work week 9am – 6pm

· 16 days Annual Leave

· Central region work location

Job Description:

Key Responsibilities:

Handle all back-end business operations related to inventory to optimize inventory and service levels, ensuring customers have a seamless ordering/purchasing experience with the company. Collect historical data using statistical tools to forecast demand for different products. Place purchase orders with suppliers to replenish stock and minimize out-of-stock situations by actively monitoring stock inventory. Work closely with suppliers for timely delivery and expedite when necessary. Handle customer technical support cases through phone or email submissions, and communicate with suppliers if necessary. Maintain and update the product master database. Work with other departments on product-related activities such as product discounts, quality checks, etc. Collate statistics and generate reports.

Qualifications:

· Minimum Diploma in Business Analytics or relevant discipline.

· Minimum 1 years of relevant B2B industrial sales support experience

· Experience in stock management, analytics and logistical abilities

· Proficiency in Microsoft Office, MS Access and advanced skill level in Excel

· Understand basic technical terms from product drawings

Technical Executive is responsible for evaluating suppliers, products, and services, negotiating contracts, and ensuring that approved purchases are cost-efficient and of high quality.

• Following and enforcing the company's procurement policies and procedures.

• Reviewing, comparing, analyzing, and approving products and services to be purchased.

• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.

• Maintaining good supplier relations and negotiating contracts.

• Researching and evaluating prospective suppliers.

Salary commensurate with experience

Job Purpose

- To drive to meet or exceed revenue targets through developing new business leads.

Principal Accountabilities

- Identify key customer’s needs and map the customer’s needs to the products and services that the company can offer.

- Develop potential business opportunities by understanding market conditions, customer segments, regulatory, economics, cultures and sustainability-related initiatives.

- Develop sales strategies and tactics, set sales targets and proceed to exceed targets.

- Market company’s entire range of products and services and prospects for customers in country and region.

- Provide market feedback on competitive offerings and product development ideas.

Upkeep good relationship with Suppliers and Customers.

Education

- Tertiary Education, Preferably with Electronics Engineering background.

Experience

- At least 3 yrs Sales experience for Wireless Communications and RF Microwave and/or semiconductor in either AeroSpace & Defence, Institutions, Manufacturing, Broadcasting and Telecommunication industries

- Fresh graduates with wireless communication/RF Microwave background will be considered for Specialist role.

- Strong analytical and problem-solving skills.

- Experience in using SAP and Sales tools such as Hub Spot prefer but not a primary requirement Business Intelligent Tools such as Power BI will be added advantage.

Other Essential Attributes

- Self-Motivated with a Passion to Win

- Pro-active

- A team player

- Strong Communication skills, analytical and problem-solving skills.

- Work independently with minimal supervision

- Good interpersonal skill, EQ and positive attitude.

Resourceful and innovative in mapping kitting solutions.

About Activants

Activants helps companies in their digital transformation journey by designing and delivering process automation to improve business performance and increase customer satisfaction. Headquartered in Singapore, Activants specializes in the implementation of business process management, robotic process automation, ML-powered document capture and document management for government, insurance and financial institutions. Our solutions include accounts payable and accounts receivable automation, certifications and accreditations system, customer on-boarding, incentives and grants management, scholarship and awards management system, and insurance claims system.

Business Analyst Responsibilities:

1. Analyse and synthesize information provided by business users
2. Responsible for drawing out the actual needs of stakeholders, not simply their expressed desires
3. Defines the requirements in detail, identify the problem that the business is experiencing and state clearly and unambiguously what the business needs in order to resolve its problem.
4. Create a business case which shows how a problem is being tackled, how much it will cost to resolve the problem and what benefits the organisation can expect to see once the problem has been resolved
5. Align the needs of business units with the capabilities delivered by our solution by constantly checking to ensure that a change is in-line with the expected business benefits and to ensure that the business case is still relevant
6. Work to facilitate communication between organizational units
7. Work with the development team and solution architect to create the design and define exactly what the solution should look like
8. Serve as a bridge between business users and application developers

Business Analyst Requirements:

1. Diploma or higher in computer science or relevant field
2. 2 years of experience as an IT Business Analyst or similar role
3. Understanding of networks, databases and other technology
4. Analytical thinking and problem-solving skills
5. Ability to elicit business requirements from clients
6. Strong time management skills and able to complete tasks on schedule
7. Being detail-oriented and capable of delivering a high level of accuracy
8. Oral and written communication skills
9. Interpersonal and consultative skills
10. Candidate that is able to start work immediately or within short notice would be advantageous

Employment Benefits:

1. Five day work week
2. Performance bonus
3. Flexible working arrangement
4. Hospitalisation and outpatient insurance
5. Birthday voucher
6. Professional training
7. Quarterly team building activity
8. Staff recognition and awards