Electrical Engineer Responsibilities:

*Designing, Maintaining, and Implementing Electrical instruments, facilities, Components, Equipment products, or systems for Industrial, Commercial, or Domestic purposes.

*Managing power generation, transmission and distribution

 Working with high and low voltage equipments.

*Experience with HMI, SCADA, C, JAVA, Auto Cad Electrical Design and SQL Software and system.

* Able to work with PLC, HMI, SERVO MOTORS, SERVO DREVE and VFD Programming, Operation and Servicing PCB board.

*Demonstrated skill with scripting and test automation.

*Load Calculation, High range Building wiring.

*Collaborate with engineers and technicians to design and apply new system processes.

*Work with ACB, VCB, Transformer, Star-Delta Motor Controlling, Dol-starter motor controlling.

*Overhead Crane Maintenance.

*Laboratory Equipments Maintenance(Temperature Controller and other electronics Devices) .

*Making Log Sheets of Power Consumption and Testing Electrical Load.

*Performing a wide range of engineering tasks by operating computer-assisted design.

*Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.

*Writing reports and compiling data regarding existing and potential electrical engineering projects and studies.

*Administer all Fire protection policies and fire code in an organized way.

*Participate in various special assignments in relation to fire safety.

*Evaluate performance of engineers and ensure fulfillment of fire protections needs.

*Identify dangerous and risky electrical areas depending on references and recommendations of NEPA and APL.

Electrical Engineer Qualification:

*Bachelor's degree in electrical and Electronics engineering degree from an accredited school.

*Diploma degree in electrical or Electronics department

*Licensed as a professional engineer.

*Experience in using or a desire to learn the required software.

*Knowledge of applicable codes related to electronic engineering.

JOB DESCRIPTION:

• Cultivate and manage relationships with existing clients, while actively seeking new business opportunities in Singapore.
• Conduct on-site visits to customer workplaces/offices.
• Address sales inquiries and provide comprehensive after-sales support.
• Analyze customer needs and propose suitable solutions.
• Prepare quotations, product technical specifications, reports, invoices, forecasts, and other required documentation.
• Participate in site inspections and handle site-related matters.
• Assist in monitoring customer payments.
• Offer troubleshooting assistance to customers when necessary.
• Provide effective solutions for current and prospective projects.

REQUIREMENTS:

• Proficient in computer literacy.
• Proficiency in drafting and the ability to interpret air conditioning site view pictures. Familiarity with air conditioning equipment
• Strong written and oral communication skills.
• Minimum Diploma (Singapore) in Engineering/Electrical and Electronics Engineering or a related field.
• Demonstrated ability to work both independently and collaboratively in a team.
• 6 years or more of relevant experience.

• Work with project manager in project planning and implementation.
• Conduct site survey with contractors, prepare and submit project schedule, progress reports, documentations as per project requirement timely.
• Supervise work at sites, attend project meetings on site to ensure all works are executed safely and completed as planned.
• Troubleshoot and able to service electronic / mechanical faults on equipment.
• Ensure all work complies with industry standards, codes, and safety regulations.
• Liaise with client representatives and subcontractors on all project issues to ensure safe and efficient project delivery to the satisfaction of both the company and client.
• Familiar with Mechanical Electrical Instrumentation, Control and Automation

• Interpreting technical designs and drawings.
• Resolving M&E technical issues on site.
• Ensuring M&E works are carried out according to the design plan and project specification.
• Interpreting technical designs and drawings.
• Resolving M&E technical issues on site.
• Prepare Coordinated Services Drawing (CSD), penetration drawing and coordinate with BIM team

Prepare all installation and selection documents for all mechanical equipments.

Collaborate with team of designers to complete all mechanical capital projects and provide all engineering support.

Prepare and design all construction bid documents.

Provide support to all expense projects and maintain accuracy in all piping project and ensure compliance to all piping material specifications and maintain knowledge on all orders.

Analyze all mechanical designs and prepare various concepts for piping designs and develop required mechanical drawing

• Interpreting technical designs and drawings.
• Resolving M&E technical issues on site.
• Ensuring M&E works are carried out according to the design plan and project specification.
• Interpreting technical designs and drawings.
• Resolving M&E technical issues on site.
• Prepare Coordinated Services Drawing (CSD), penetration drawing and coordinate with BIM team

• Interpreting technical designs and drawings.
• Resolving M&E technical issues on site.
• Ensuring M&E works are carried out according to the design plan and project specification.
• Interpreting technical designs and drawings.
• Resolving M&E technical issues on site.
• Prepare Coordinated Services Drawing (CSD), penetration drawing and coordinate with BIM team

Woodlands

Mon to Fri 8.30am to 5.30pm

Salary up $3000-$3800

Have AWS & bonus

Job Description

• Review quote requests in detail and ensure all quotes for Module line are provided within the set Lead time
• Follow up with manufacturing for New Product Introduction and ensure they are manufactured as per spec and delivered on time.
• Follow up with Manufacturing and ensure effective implementation.
• Co-ordinate with Planners and ensure material is received on time for new products
• Develop, evaluate, and improve manufacturing methods continuously
• Involve in Failure analysis for any customer returns
• Drives suppliers for cost reduction along with SCM team
• Perform other duties as requested by managemen

Requirement

• Bachelor’s degree / Post Graduate Diploma in Industrial / Mechanical / Mechatronic / Electromechanical Engineering or equivalent
• At least 2 years relevant working experience

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Responsibilities:

1) Ensuring that the building design meets all codes, regulations, and safety standards

2) required to supervise contractors and subcontractors throughout the construction process to ensure the project is completed on time and within budget.

3) Assist managing director in developing and implementing corporate strategy and policies. Prepare monthly and annually project analysis report and annual project planning to the board of directors.

4) Requirement analysis, design, development, documentation, UI testing and integration of software solutions are required

5) Work closely with Product Manager, Business Analysts, Quality Engineers, and User Interface/User Experience Designers to deliver exceptional features

Requirements:

Bachelor’s Degree or university graduate, major in Architecture, Civil Engineering or related subject., has theoretical knowledge and practical experience in building material, construction, interior design / decoration or quantity survey on costing.

More than 10 years of experience in construction management of buildings and commercial complexes.

Communication and management of external related parties, liaise closely with clients, subcontractors, architects, consultants and authorities.

Candidates who are good in both English and Korean language is an asset to liaise with Korean speaking clients/associates

Proficient in Microsoft and AutoCAD is preferred

Prepare all installation and selection documents for all mechanical equipments.

Collaborate with team of designers to complete all mechanical capital projects and provide all engineering support.

Prepare and design all construction bid documents.

Provide support to all expense projects and maintain accuracy in all piping project and ensure compliance to all piping material specifications and maintain knowledge on all orders.

Analyze all mechanical designs and prepare various concepts for piping designs and develop required mechanical drawing

Prepare all installation and selection documents for all mechanical equipments.

Collaborate with team of designers to complete all mechanical capital projects and provide all engineering support.

Prepare and design all construction bid documents.

Provide support to all expense projects and maintain accuracy in all piping project and ensure compliance to all piping material specifications and maintain knowledge on all orders.

Analyze all mechanical designs and prepare various concepts for piping designs and develop required mechanical drawing

• Interpreting technical designs and drawings.
• Resolving M&E technical issues on site.
• Ensuring M&E works are carried out according to the design plan and project specification.
• Interpreting technical designs and drawings.
• Resolving M&E technical issues on site.
• Prepare Coordinated Services Drawing (CSD), penetration drawing and coordinate with BIM team

Prepare all installation and selection documents for all mechanical equipments.

Collaborate with team of designers to complete all mechanical capital projects and provide all engineering support.

Prepare and design all construction bid documents.

Provide support to all expense projects and maintain accuracy in all piping project and ensure compliance to all piping material specifications and maintain knowledge on all orders.

Analyze all mechanical designs and prepare various concepts for piping designs and develop required mechanical drawing

Location: Woodlands

Mon to Fri 8.30am to 5.30pm

Industry: Semicon Manufacturing

Salary: $3000-$4500

Job Description

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Issue and closure of CAR for customer (RMA) and Supplier issue – External
• RMA receipt and disposition of RMA in Macola – External.
• Work with QA department and Engineering on customer related issues e.g. RMA

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Knowledge of CMM, profile projector, and measuring equipments.

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Job Description:

• Overseeing projects at one or multiple stipulated sites.

• Assist project manager is the execution of the projects.

• Responsibilites for co-ordination with Consultants, Architects and relevant authorities.

• Liaise with Consultants, Main contractor, Suppliers, Sub contractor on Equipment & Material submissions.

• Monitor and ensure progress of works are carried out according to project specification.

• Assist drafting team for design schematic drawing, layout drawing, P&ID drawing.

• Review and check drawing before submit to main contractor.

• Oversee the overall planning of ACMV works, site inspection, variation order and certification of work done for all assigned projects.

• Support project manager in the administration of contract, claim, variation and any dispute arise.

• Raise MR and order material & arrange manpower for necessary works.

• Advise site team for work schedule and technical issues.

• Make sure project is carried out according to schedule.

• Responsible for site supervision and implementation.

• Responsible for ensuring implementing safety measures.

Requirements:

- Minimum diploma

- 3 years or above experiences in ACMV, especially in air-conditioning industry

Experience: 12 Years

Key Responsibilities:

• Work with the vendor for Project infra setup like server host integration,MQ integration, and Server onboarding up on banking standards
• Design the branching strategy upon project requirement
• Scan the vendor binaries, upload the code into bitbucket, and deploy into the server using the DevOps pipeline by git tool. Project status in confluence Page.
• Jenkin agent installation and configuration in servers, setup CICD scripts, and artifactory upload
• SIT Deployment and UAT infra readiness.
• Tech Application Support for VXML - IR application & CTI Integrated Application.
• Issues Tracking & Vendor Coordination.
• Support for Agent Screen pop up Application & softphone
• Daily Health Check-up & House Keeping Servers.
• Schedules Preventive Maintenance Activity for every quarter
• Tech Application Support for IVR application, PDS Dialler & Qfiniti Recording solutions
• Issues Tracking & Vendor Coordination.
• Support for Agent Screen pop up Application & softphone
• Daily Health Check-up & House Keeping Servers.
• Schedules Preventive Maintenance Activity for every quarter.

Key Requirements:

• Expertise on Problem solving skills, team management & Vendor coordination for the Issue Closure, tracks daily user reported issues, queries & requests for changes.
• Strong Skills on Unix Shell, Java, Tomcat
• Hands on experience in Devops Tools Jenkin, CI CD Scripts, Aritifactory, bitbucket and Artifactory
• Knowledge on Kubernetics, Open shift, gradle
• Exposure in Groovy script and Java
• Knowledge on BigData data processs and analysis
• Hands on experience in Control M job setup
• Application Support for Avaya Platform like Voice Portal, EPMS and POM.
• IVR Avaya IR based phone banking application which allows customer to perform banking transactions via IVR. PDS outbound dialler system which enables marketing & telesales of banking products. System also provides huge volume recordings; Qfiniti recorder allows to record voice recording over the IP phones.
• Banking Call Centre having both Avaya VXML based IVR application and traditional IR Application. Both enables phone banking facility for both Consumer banking & Business Banking. VXML based speech application features mandarin & English as language options. Via E –mail feature Customer can request Banking info with specialized E-mail agent skills.
• Hands on Experience IBM WebSphere MQ Components
• Solid experience in MS SQL Server and Oracle
• Involves Project plan, application design, infra setup and project implementation
• Experience in BMC Monitoring tool, Control M jobs, NetBackup
• Experience in JIRA and confluence

Qualification:

· Degree in Computer Science, IT, Technology or Science or related degrees

Job Responsibilities: Management of design consultant(s) and designer team(s) engaged by the main contractor. Coordinate amongst all parties involved in the design development of a Design-Build project and to assure that the design works are executed and completed in accordance with the interfacing requirements of all disciplines and in the prescribed time frame allowing subsequent construction and operation of the proposed facilities.

Assure that the design deliverables are able to address not only the design submission and approval process but also to serve the on-going activities for procurement, supply, construction, erection, installation, testing and commissioning issues and to highlight project risks requiring design optimization and changes. Manage directly the design consultant(s) and designer team(s) for execution of geotechnical, foundation, structural, civil, building, architectural and building services design and to manage the design interfaces with other designer(s) and specialist(s), include without limitation to the mechanical, electrical, process, and instrumentation and control works.

Job Requirements:

Degree in Civil/ Structural/ Geotechnical Engineering or equivalent At least 15 years of post-graduate working experience.

Candidate with less experience will be considered as Precast Engineer Position Familiar with design code and authority regulations related to precast design. Familiar with precast element and connection design.

Summary

The incumbent is responsible for retrieve and review all customer specification documents, vendor quotes, drawings and diagrams for creating mechanical designs for customer.

Responsibilities

· Prepare and submit drawings for customer’s review and approval.

· Amend drawing & revise the drawing as per command from production manager or relevant party to meet customer’s requirements.

· Responsible for design control and drawing specification control, liaise with customer for engineering design with AutoCAD & SOLIDWORKS

· Prepare bills of quantities according to project requirement for production manager easy to refer.

· Prepare quotation to customer and follow up with customer to make sure we meet customer’s requirements.

· Perform daily review and approval of products release (QA) to check the quality of products.

· Ensure all quality management system documentation are kept in order as per our ISO standards.

· Implement quality control programs as per our ISO standards.

· Mechanical Product includes, Skid platform, Form Hose Reel, Enclosure, Panel, Bicycle Rack, Battery Rack, Construction Structure and etc.

Project Handling

-Meet and liaise with clients on project assigned as and when needed onsite

- Liaise with client on all project related such as material/ drawing/ design.

-Compile all accurate and finalised information as per client's expectation.

-Deliver the information to drafter for material ordering and fabrication works

-Work closely with drafter to ensure all fabrication meets the client's schedules.

-Follow up the work progress of installation onsite

-Attend to client comments about job progress onsite

-Submit all documents related to project;examples drawing/safety document to client

-Oversee and ensure the project to go on smoothly until handle over.

-Computer skill: simple excel and words.

We will need someone who posses a postive and cheerful personality, who loves interacting with people, detailed person and most important someone who has spirit team work and willing to learn attitude .

Experience are not necessary as we will provide training during probation period.

Job Description :

Quality Management System (QMS) & QA/QC Roles:

• Developing & implementing quality management systems for API and/or ISO 9001: 2015.
• Organizing internal/external audit on QMS standards (such as ISO9001 and/or API)
• Conduct supplier assessment/qualification audits.
• Maintain management system documents and product conformance records.
• Manage customer & internal NC, ensuring that all issues are addressed in a timely and appropriate manner.
• Monitoring, analysing & maintaining the Quality objectives according to corporate policies and goals
• Develop and execution of continuous improvement initiatives to minimize waste, improve product quality and optimize productivity and cycle time.
• Support incoming & final inspection.
• Knowledge in bizSafe level 3 will be bonus.

Support Production / Manufacturing Roles:

• Perform/witness verification activities in the production process and keep proper records.
• Develop and document necessary manuals, procedures, inspection, testing process and work instruction relating to QA/QC activities and control.
• Perform planned maintenance & calibration of QA/QC equipment to ensure accurate and optimal performance.
• Ensure that the procedures and processes prescribed by the QMS are in place and implemented per requirement.
• Development and execution of process control plans/ITPs as required by production/project requirements.
• Liaise with and attend to customer or third-party inspectors on production verification activities.
• Collect, compile and maintain production verification records.
• Any other ad-hoc QA/QC tasks as assigned.

Education / Qualifications :

• Bachelor’s degree in engineering (Mechanical Engineering, Quality Engineering, Mechatronic Engineering, Industrial Engineering, etc.)
• Advanced / Diploma in Engineering (Mechanical Engineering, Quality Engineering, Mechatronic Engineering, Industrial Engineering, etc.)
• Certified ISO 9001:2015 / API internal auditor

Skills / Knowledge / Experience Required :

• Minimum 3 years of QAQC or Process Engineering experience in equipment manufacturing, or box build assembly in semiconductor and/or electronic contract manufacturing (CM) services environment.
• Minimum 3 years of manufacturing experience in the QMS for Oil & Gas, Semiconductor industry.
• Experience and knowledge of API Q1 and API 7K will be added advantage.
• Knowledge of product/equipment assembly processes and mechanical drawing interpretation.
• Knowledge of in 5S, FMEA, Process Control Plan, Process Checklist
• Proficiency in MS Office programs (Word/Excel/PowerPoint)
• Dynamic, self-driven and a team-player.
• Able to work independently.

Job Advertisement: Resident Technical Officer for Repainting Project

Location: Eunos

Company: Andes Consultants Pte Ltd

Project: Repair and Repainting of a Condominium at Eunos

Job Type: Full-Time, Contract

About Us: Andes is a leader in delivering quality painting and renovation services. We are currently seeking a dedicated and experienced Resident Technical Officer to oversee a large-scale repainting project.

Key Responsibilities:

• Project Oversight: Surveillance monitoring of all on-site activities related to the repainting project.
• Quality Assurance: Ensure that all painting works are carried out to the highest standards and meet the specified requirements.
• Coordination: Liaise with contractors, suppliers, and other stakeholders to ensure smooth project execution.
• Safety Compliance: Enforce safety protocols and ensure that all work is performed in accordance with health and safety regulations.
• Progress Monitoring: Track project progress, prepare reports, and update management on any issues or delays.
• Problem-Solving: Surface to management any technical issues that arise and assist management to provide practical solutions to keep the project on track.

Qualifications:

• Diploma in Engineering, Building, or a related field.
• Minimum 10 years of experience in construction or painting project management.
• Strong knowledge of painting techniques, materials, and best practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

What We Offer:

• Opportunity to work on a prestigious project with a leading company.
• Supportive and collaborative work environment.

Join Us: Be a part of a dynamic team that is committed to excellence in every project. Help us bring our vision to life with your expertise and dedication.

• Website: www.andesconsultants.com

Andes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Client a European MNC and industry leader in manufacturing of scientific instruments for the process industries would like to invite suitably qualified candidates to join their Team as Senior Team Assistant.

Senior Team Assistant, Sales Support (One Year Contract / Renewable)

Job Description

Reporting to the Director, key responsibilities of the Senior Team Assistant is to provide sales administrative support and assist in data analysis.

• Perform administrative and general support for the AP Asia Pacific Hub
• Service Administrator for Service Business
• Internal Sales Support for administrative work and quotation work
• Assist in Sales Data analysis for Asia Pacific and China

The Ideal Candidate

• Diploma or ITE in Business Administration or related discipline with at least 2-3 yrs of experience in sales supporting role
• Proficient in Microsoft Office Applications and Power BI
• Good time management and adherence to timeline.
• Strong and effective communicator at all levels within a multicultural working environment.

Other Information

Working Location : Woodlands Spectrum II

Working Hours : 9am – 6pm (Hybrid)

SBS Bus : 964

Please email [email protected] your resume in editable docx format and whatsapp 91396248 for a brief discussion.

Thank You!

Angelina Lim (Reg R1101664 / Lic 97C4989)

Mandatory Skills

• Possess a degree in Engineering, Computer Science/Information Technology or related fields from recognized tertiary institution.
• At least 3 years of relevant experience in data management, data analytics, data engineering user. Preferably within investment and banking industry.
• Good understanding of the principles, key controls and processes relating to data management as well as data integration and data distribution.
• Good knowledge and experience in programming languages such as Python, Java, SQL etc.
• Familiarity with data virtualization tool such as Denodo is advantageous.
• Good at working with details and is meticulous for operations.
• Able to design and implement solution, and perform code review.
• Excellent written and verbal communication skills.
• Strong interpersonal skill and able to interact with diverse stakeholders.
• Agile, fast learner and able to adapt to changes.
• Good team player, with strong analytical skill and enjoy complex problem solving.
• Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies like Scrum and Kanban.

Skillsets (Good to have)

Brief Job Description

• Support Central Data Service Layer (CDSL) project

Responsibilities:

• Work closely with business (research analysts, quantitative strategist, end-users, etc.), data engineers, data scientists to implement and support data solutions that support common functions in the data lifecycle e.g. data onboarding, data distribution.
• Contribute, influence, and validate the design of lifecycle data solutions to ensure they meet both business and operational needs.
• Manage day-to-day operations for lifecycle data solutions such as collation of metadata, analysis of system operations data (e.g. data quality metrics, usage level of data distribution services).
• Perform data access control operations to ensure data ingested and distributed comply with enterprise data governance and data handling standards.
• Function as the Center of Excellence for the common data lifecycle services offered, defining standards and best practices, and designing process workflows to smoothen operationalization and to ensure compliance.
• Monitor, analyze, investigate, and resolve day-to-day operational incidents and provide advisory to users.
• Identify opportunities for continuous improvement in assigned area of work.
• Manage and maintain strong stakeholder relationship to ensure continuous support and knowledge for existing and future data lifecycle needs.

Mandatory Skills

• Possess a degree in Engineering, Computer Science/Information Technology or related fields from recognized tertiary institution.
• At least 3 years of relevant experience in data management, data analytics, data engineering user. Preferably within investment and banking industry.
• Good understanding of the principles, key controls and processes relating to data management as well as data integration and data distribution.
• Good knowledge and experience in programming languages such as Python, Java, SQL etc.
• Familiarity with data virtualization tool such as Denodo is advantageous.
• Good at working with details and is meticulous for operations.
• Able to design and implement solution, and perform code review.
• Excellent written and verbal communication skills.
• Strong interpersonal skill and able to interact with diverse stakeholders.
• Agile, fast learner and able to adapt to changes.
• Good team player, with strong analytical skill and enjoy complex problem solving.
• Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies like Scrum and Kanban.

Skillsets (Good to have)

Brief Job Description

• Support Central Data Service Layer (CDSL) project

Responsibilities:

• Work closely with business (research analysts, quantitative strategist, end-users, etc.), data engineers, data scientists to implement and support data solutions that support common functions in the data lifecycle e.g. data onboarding, data distribution.
• Contribute, influence, and validate the design of lifecycle data solutions to ensure they meet both business and operational needs.
• Manage day-to-day operations for lifecycle data solutions such as collation of metadata, analysis of system operations data (e.g. data quality metrics, usage level of data distribution services).
• Perform data access control operations to ensure data ingested and distributed comply with enterprise data governance and data handling standards.
• Function as the Center of Excellence for the common data lifecycle services offered, defining standards and best practices, and designing process workflows to smoothen operationalization and to ensure compliance.
• Monitor, analyze, investigate, and resolve day-to-day operational incidents and provide advisory to users.
• Identify opportunities for continuous improvement in assigned area of work.
• Manage and maintain strong stakeholder relationship to ensure continuous support and knowledge for existing and future data lifecycle needs.

About the role

We are seeking a highly motivated and experienced Senior Sales Support Executive to join our team. This role will provide advanced support to the sales team, ensuring seamless operations and exceptional customer service. The ideal candidate will act as a pivotal link between various departments, manage customer inquiries, and contribute to the achievement of sales targets.

What you will be doing

• Sales Support Coordination: Assist sales representatives in preparing quotations, proposals, and presentations. Ensure all SOPs are updated and communicated to the relevant customers. Follow-up quotation requests from customers and track conversion success. Identify process improvement opportunities and work with Sales manager to implement them.
• Business Implementation: Participate in new or adjusted projects’ implementation, following-up with internal and external stakeholders on milestones and targets to achieve. Proactively share innovative ideas to improve current processes in place and mapping opportunities to achieve success.
• Customer Relationship Management: Maintain and update customer information in the CRM system. Handle customer inquiries and resolve issues promptly to ensure high levels of customer satisfaction. Escalate topics to Sales Manager to remove blockers and update the customers accordingly.
• Order Processing: Oversee the order processing cycle from receipt of the order to delivery, ensuring compliance with company policies and customer requirements. Work closely with Operations to understand bottlenecks and propose short and long-term fixes.
• Reporting and Analysis: Generate weekly/monthly sales reports and analytics to track performance metrics. Provide insights and recommendations to improve sales processes. Understand the customers’ needs in terms of reporting and align with IT teams to tailor the solution.
• Cross-functional Collaboration: Work closely with the operations, finance, IT and logistics teams to ensure coordinated efforts in meeting customer needs and achieving sales objectives.
• Market Research: Conduct market research to identify new business opportunities and support the sales team in strategic planning. Share market updates and news with the relevant customers.

The successful candidate

Essential

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• Experience: Minimum of 3 years of experience in sales support, preferably within the logistics or transportation industry.
• Strong understanding of sales processes and customer service principles.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Analytical and problem-solving abilities.
• Ability to multitask and manage time effectively in a fast-paced environment.

Desirable

• Detail-oriented and highly organized.
• Proactive and able to work independently.
• Team player with a positive attitude and strong work ethic.