Operations Support Coordinator

As the Operations Support Coordinator, you'll oversee vital tasks such as order processing, customer support, billing, inventory, and financial reconciliation. We're in search of a detail-oriented team player with a positive attitude and robust organizational skills. Join us on our journey towards excellence.

Roles & Responsibilities:

• Order Management: Efficiently handle order processing tasks to ensure timely fulfillment and customer satisfaction.
• Customer Support: Provide excellent customer support to address inquiries, resolve issues, and maintain positive relationships.
• Payments and Billing: Assist in managing payments and billing processes, ensuring accuracy and adherence to deadlines.
• Inventory Management: Maintain organized filing systems for inventory records, facilitating easy access and efficient inventory management.
• Reconciliation: Conduct regular reconciliation activities to ensure accuracy and consistency in financial records and transactions.

Requirements:

• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Strong ability to work independently with a positive attitude and a willingness to learn and adapt.
• Strong interpersonal and communication skills
• Exceptional attention to detail and organizational skills to manage multiple tasks effectively.
• Immediate availability or short notice period preferred.

If you're a motivated individual who thrives in a collaborative environment and is committed to delivering outstanding administrative support, we invite you to apply for the position today!

Join us and be a vital part of our team as we strive for excellence in all that we do. Apply now!

At One World International School (OWIS), we are looking for passionate, adaptable educators who enjoy teaching students from diverse cultures. OWIS provides an individualised approach to learning that nurtures every aspect of child development. In addition to versatile learning spaces and a variety of extracurricular activities, we offer rigorous curricula that prepare students to be future innovators and leaders.

We're an IB Primary Years Programme (PYP) World School, a Cambridge International School and an IBDP School. All teaching positions require a high proficiency in spoken and written English, a degree, teaching qualifications and ICT literacy.

Overall Responsibilities

• Provide specific intervention methods to the children in the areas of academic, behaviour learning, social and communication skills.
• Provide push-in/pull-out one-on-one/small group specialist remedial intervention in literacy and numeracy.
• Assess and monitor the progress of learners and set goals for improvement, including report writing.
• Assess, interpret and formulate individualised learning plans.
• Works cooperatively with all educators and families to support children’s learning and development.
• Prepares and updates lesson plans, reports, for students on the learning cycle.
• Manage clear and precise parent interaction.
• Participate in parent interaction and maintain clear and verifiable records of agreements.
• Engage with school teams to contribute to the safe and seamless running of the organisation.
• Take up extra-curricular activities. Be a part of school events, assemblies, staff training, meetings etc.
• Promote the health and safety of assigned classes.

Requirements

• Minimum two (2) years of relevant full-time learning support experience as a qualified teacher.
• Candidates must at least possess a Bachelor's degree in Education and qualifications in learning support/learning difficulties/dyslexia teaching and certification and/or membership with local/international professional bodies.
• Familiar with common learning support/remedial/reading intervention programs, theories, tools and methodologies for identification and assessments.
• Must have strong knowledge and experience of the IB PYP curriculum and integration of learning.
• Experience in an international school environment (preferred).

Work Location: Nanyang Campus (Jurong West)

• Company bus to and from work at multiple MRT stations.
• Working location: Jalan Buroh
• Monday-Friday, 8.30am-5.30pm (Hybrid)
• DKSH is a certified Great Place To Work!

Job Summary

The Coordinator of Client Management Support plays a pivotal role in ensuring the smooth and efficient operations of the client management team. This individual will provide essential administrative and organizational support to facilitate effective client communication, relationship management, and overall client satisfaction. The Coordinator will collaborate closely with the client management team, as well as various internal departments, to maintain high-quality service delivery and uphold the company's reputation for excellence.

Job Responsibilities

1. Client Communication: Act as a primary point of contact for clients' inquiries, requests, and concerns, ensuring prompt and professional responses. Collaborate with client management team members to gather necessary information and provide comprehensive responses.
2. Administrative Support: Assist in preparing and distributing client-related documents, contracts, and reports. Maintain accurate and up-to-date client records, ensuring data integrity and confidentiality.
3. Scheduling and Coordination: Coordinate client meetings, appointments, and follow-ups. Ensure that client management team members are well-prepared for meetings with relevant information and materials.
4. Issue Resolution: Collaborate with the client management team to address and resolve client concerns or issues. Escalate complex problems to appropriate team members while maintaining clear communication with clients.
5. Cross-Functional Collaboration: Collaborate with internal teams such as operations, and finance to ensure cohesive communication and alignment of strategies related to client management.
6. Billing: Monthly billing of all client warehousing activities.

Job Requirements

• Diploma in business administration or a related field (or equivalent work experience).
• Strong organizational and multitasking skills, with a keen eye for detail.
• Excellent written and verbal communication skills.
• Proficiency in using office software (e.g., Microsoft Office Suite, Google Workspace).
• Ability to work collaboratively in a team-oriented environment.
• Prior experience in client support, customer service, or administrative roles is preferred.
• Familiarity with SAP software and database management is a plus.

Job Description:

• RTOs shall provide standing supervision of all civil and structural works to ensure compliance with the following authorities' requirements:
• Temporary Works relating to excavation, strutting, earth retaining and stabilizing structures (ERSS), ground improvement, if required
• Temporary traffic diversion, if required
• Heavy lifting works
• Rectification, reinstatement, and turfing works
• Safety, Health and Environmental control measures, etc.;
• Utility diversions and protection works/supports to utilities, if required
• Risk registers, hazard logs, etc;
• Mobilization and demobilization of vehicles, machineries and equipment etc.
• Cable preparation and cable pulling works, etc;
• Construction of Joint Bay and associated work, etc;
• Cable jointing works in joint bay, etc;
• Testing and commissioning works related to transmission cable, etc;
• Weekly summary reports on site management to highlight safety issue and propose any improvement to the Company

Job Requirements:

• The RTO shall have minimum two (2) years of relevant experience in projects similar in nature to the projects.
• The RTO shall have a diploma in Civil Engineering discipline
• Possess Resident Technical Officer accreditation certification by The Institute of Engineers Singapore.

Deployment:

Working Days: Alternate Week Shifts

Morning Shift: Mon to Thurs 6.00 AM to 3.15 PM; Fri 6.00 AM to 2.45 PM

Afternoon Shift: Mon to Thurs 9.15 AM to 6.30 PM; Fri 9.45 AM to 6.30 PM.

Scope of Works :

· Maintaining the general cleanliness of equipment and the workplace.

· Providing logistical support for school events and activities, including transporting, and arranging furniture and equipment

· Simple administrative and office work

· Assisting with the cleaning and preparation of equipment, apparatus, and substances for science laboratory lessons

· When scheduled to work on morning shift, assist in traffic marshalling in the morning when students report to school.

· Any other assigned duties e.g. escorting contractors and vendors for servicing work when needed

1. To help with company technical matters and oversee operations.
2. To bring sales for company products.
3. To work with company production teams
4. To work with customers.
5. To work with company architects and engineers.
6. To monitor the monthly and annual sales
7. To report the monthly sales to the management.

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Description

• - To train and lead a small group of Technician in trouble shooting, servicing and commissioning of Industries control system like Inverters, PLC, POD, Motors & DCS system
• - Understudy company's product and generate training procedure for both in-house Technician & customers
• - Assigning Technician's daily responsibilities and up keep of the workshop facilities and equipment
• - Assist customer service in any Technical related issue
• - Attending field related servicing or trouble shooting assignment

Requirement

• Only Singaporean need to apply
• - Diploma or Degree in Electrical or Electronic Engineering
• - Preferable with 1 - 2 years working experience in related industries with knowledge in PLC & Inverters trouble shooting skills
• - Possess good analytical & logical thinking skill
• - Good working attitude with Interpersonal Skill
• - Able to travel overseas with short notice and able to work under adverse situation or conditions.
• - Team Player & able to work with management in uniting the Engineering Team to fulfil company's objective

Responsibilities

- Trouble Shooting Of Inverters, PLC & UPS System

- Execute Overhaul & Repair Works

- Installation & Commissioning Duties

- Willing to perform hands on work & travel overseas

- Have logical analysis skill and able to work independently with minimum supervision

Requirements

- Only Singaporean need to apply

- GCE 0 Level, Nitec, High Nitec or ITE

- 'Added advantage if with Mechatronics, Electrical & Electrical Knowledge

- Good working attitude and able to exercise initiative

- Able to travel overseas with short notice and work irregular hours - Must be a team player with good interpersonal skill

Responsibilities :

• Attending phone calls / enquiries emails
• Preparing Quotations / Purchase Order / Invoices / Delivery Orders / Data Entry / Filings, etc
• Provide customer service activities, attending to customer's queries and feedback
• Liaise with customer and Engineering department
• Handle daily operation documentation and provide administrative support
• Responsible for arrangement of local and overseas couriers services / air freight / sea freight
• Co-operation with suppliers and forwarder on Incoming & Outgoing shipments
• Prepare minutes in meeting and monthly reports
• Any ad hoc duties required

Requirements :

• Minimum GCE 'O' / 'N' / NITEC / Diploma / Degree Level or equivalent with relevant work experiences
• Welcome for Fresh Graduate
• Proficient in MS Office Applications
• Positive attitude, organized and able to multi-tasks
• Self-motivated, structured, analytical, pro-active, well organized and able to work with minimal supervision
• Good team player with initiative & self-discipline and able to interact with all levels
• Excellent communication and organization skills

1) General

a. Department: Quality

b. Reports to: MQA Team Leader

2) Purpose

● Provide QA oversight for RSTO to ensure that investigational medicinal products (IMPs) and commercial medicinal products are manufactured in accordance with global Roche, Pharmaceutical Quality System (PQS) and local site requirements.

● Responsible for escalation of quality issues following the criteria defined in current governing documents

● Support and/or perform routine “Make, Assess, Release” operations to meet targets and timelines

● Participate in the design and implementation of department and cross-functional initiatives

● To undertake additional responsibilities as required by Quality Management to meet business needs.

3) Key Responsibilities

Technical and Functional:

● Perform batch record, batch reports, logbook, cGMP documents and audit trail review to ensure quality of product, compliance to Roche requirements and on-time batch disposition per defined adherence to lead time

● Perform the following activities with QA oversight in accordance with Health Authority, Roche site and global PQS requirements:

- Provide guidance on categorization of unplanned events

- GMP area, Utilities and equipment release

- Execute Periodic Floor Walk

- Review Environmental Monitoring and Clean Utility Trend Control Strategies

- RSTO site Environmental Monitoring, Clean Utility Trend and Pest Control Reports approval

- Annual Audit of QC Controlled Print Documents

● Perform assigned tasks and manage competing priorities while meeting timelines to achieve company goals and department objectives

● Perform Change control assessment

● Perform Like to Like Assessments

● Notify Senior Management of potential quality, regulatory and compliance issues

● Support regulatory inspections and partner audits

● Serve as lead for Quality initiated programs

● Serve as trainer for core role specific activities

- Prepare training materials and conduct training on MQA-related procedures and processes as required

● Work alongside MQA Supervisor/ Manager in the following manner:

- Foster positive team environment by being inclusive while appreciating individualism

- Represent MQA in cross-functional meetings and discussions

- Serve as MQA subject matter expert (SME) during HA audits

Safety, Health & Environment:

· Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.

· Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

· Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

4) Qualifications

· Degree in Life Sciences or Engineering discipline or equivalent

· 1 to 5 years of related working experience for degree holders or equivalent holders with combination of education and relative work experience

· Related working experience in a biotech or pharmaceutical operating environment is preferred

· Good knowledge of quality systems and QA principles, practices and standards for the pharmaceutical industry

· Strong knowledge of cGMP and GDP relevant to the pharmaceutical industry

· Able to make sound decisions on quality matters

· Demonstrated excellent organizational and planning skills in managing priorities

· Meticulous, systematic and of an analytical mind

· Good interpersonal, oral and written communication skill

· Proactive team player

· Proven ability to work well under pressure

· Flexible in work hours (including shift work) to meet business objectives

Benefits:

• Basic salary + incentives pay
• Flexible working hours
• Leave entitlement up to 21 days
• Overseas recruitment
• Managerial level positions are available

Job Responsibilities:

• Provide full spectrum of recruitment.
• Work closely with business operation to identify manpower requirement.
• Develop and implement talent acquisition strategies.
• Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline.
• Effectively engage employees with daily operations needs.
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required.
• Be the point of contact to deliver value added services to both management and employees that reflects the desired outcome of the company's people strategies.
• Other ad hoc duties as assigned.

Additional requirements:

• Good interpersonal and communication skills
• Ability to work independently as well as good team player
• Ability to multi-task in a fast pace environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Mandatory Skills Description:

At least 2 years of working experience in L2 Application Support Environment

Core technical competency required:

• Linux; Unix Shell Scripting

• SQL (MYSQL/MSSQL)

• Java/Web-based

• OpenShift/Docker

Nice-to-Have Skills:

Good to have experience:

• AngularJS • ActiveMQ • Elastic Search • Application Monitoring Tools • CI/CD (Continuous Integration & Continuous Deployment) • Python • Microservices concept

• Experience in application implementation projects in financial institutions would be advantageous

• Strong analytical and problem-solving skills

• Ability to perform impact analysis in a structured manner

• Good verbal & written communication skills

• Proactive and able to work independently and under pressure • With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

• Provide technical advice to customers on pumps related inquiries.
• Selection of pumps based on the specification given by customers.
• Provide coordination support to Sales Engineers.
• Handle sales process from quotation to finished goods delivery.
• Handle walk-in customers.
• Work closely with customers and maintain good business relations.

Job Requirements:

• Min. Diploma in Mechanical Engineering or any Engineering background.
• A Meticulous and fast learner with good communication skills.
• Experience in pump industry is a plus.
• Fresh graduates are welcome to apply.

We invite and welcome suitable candidates to apply for the following position.

SERVICE ENGINEER / TECHNICIAN

Job Responsibilities:

• To provide support for installation, repairs, troubleshooting, and maintenance work on board as well as at the workshop for all electrical and electronic related equipment.

• To handle all technical-related matters independently including the preparation of service reports.

• To consolidate technical data and information for establishing service activities plan and strategy.

• To consolidate and control technical manuals and parts catalogues that are necessary for the service activities.

Requirements:

• Diploma or minimum Higher Nitec in Electrical / Electronics Engineering

• At least 2-3 years of working experience in the related field is required for the position of Service Engineer

• Fresh graduates will be considered for the position of Technician and training will be provided

• Able to work under stress and harsh environment

• Able to work long and odd hours

• Able to communicate and write English

• Good communication skills

• Possesses a valid class 3 driving license will be preferred

• Singaporean / PR preferred

Benefits:

• Profit-sharing scheme

• Attractive bonus

• Long Service Awards

• Good Career & Growth Opportunities

• On-the-job training will be provided

• Friendly Working Environment

An attractive remuneration package commensurate with qualifications and experience will be offered to successful candidates.

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school, that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non‐teaching staff and volunteers to share and uphold this commitment.

Each employee is personally responsible for their own acts of discrimination, harassment or victimisation carried out during their employment, whether or not the employer is also liable. Any

attempt to instruct, cause or induce another person to discriminate, harass or victimise a third person will be subject to disciplinary action.

Our HR Admin Support will be responsible for all aspects of leave processing, staff health insurance, support staff recruiting and onboarding and supply faculty. They ensure that all aspects of the applications to the Ministry of Manpower are running smoothly and efficiently. This role will manage the relationships with our staff and external providers. A successful candidate will be an experienced team player who brings enthusiasm and a proactive mindset.

Key Responsibilities:

• Support and manage recruitment activities including, ensuring job descriptions are kept up-to-date, job posting on the school website and job websites, coordinating the shortlisting of applicants, scheduling interviews and ensuring reference checks are completed.
• Supporting day-to-day administration of Supply Teachers and staff.
• Attend and answer regular recruitment and HR-related enquiries by phone and email in a timely and professional manner.
• Responding to internal and external HR related inquiries or requests and providing assistance.
• Coordinate the new staff arrival and onboarding process which includes the organisation of IT equipment,, email account provisioning and staff access cards as well as ensuring all relevant agreements and policies are reviewed and signed.
• Processing leave and attendance records for all staff.
• Register and ensure that all staff and contractual dependents (where applicable) are covered by the School’s medical insurance and that information surrounding the School’s medical insurance cover is communicated clearly when necessary.
• Support and assist on the Committee of Private Education (CPE) / EduTrust license process.
• Act in accordance with relevant legislation in Singapore, as well as UK guidelines, particularly with regards to educational provision, health and safety initiatives and child safeguarding and ensure that all students and staff maintain these standards
• Assist in ad-hoc HR projects and any other HR tasks assigned by the team lead.

Safeguarding

• Abide by the school safeguarding policy and keep abreast of any changes

Qualifications/Skills

• Diploma/ degree holder in Human Resource Management/ Business Administration
• Minimum 1 year experience working within a school or other education environment
• Excellent communication skills in order to liaise with stakeholders at all levels
• Adaptable to changes and willing to multitask
• Ability to deal with confidential information with sensitivity and discretion
• Prior work experience in an international school environment will be preferred though not essential

We are seeking a dedicated Project Coordinator Cum Application Support Specialist to join our team.

• Join a dynamic team dedicated to supporting critical systems.
• Play a key role in streamlining operations and improving efficiency.
• Competitive salary package.

Responsibilities:

• Serve as the project coordinator for the integration and interfacing aspects of the new project.
• Work closely with both internal and external stakeholders to ensure technical specifications are fulfilled and integrated solutions are executed efficiently.
• Develop APIs to ensure seamless integration between systems.
• Integrate or migrate functionalities from legacy systems into the new training management system (TMS).
• Ensure a smooth transition from Dynamic CRM to the new TMS, minimising disruptions to current operations.
• Resolve operational issues, conduct regular maintenance, and apply necessary updates to maintain the stability and reliability of these applications.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in computer science, or related fields.
• Minimum of 4 years of relevant experience in IT project coordination, system support, and development.
• Experience in Microsoft Dynamic CRM will be an added advantage.
• Working experience in system integration and migration.
• Proficiency in API development and integration (RESTful/SOAP).
• Proficiency in .Net framework and Oracle database.
• Familiarity with OutSystems or similar rapid application development platforms is highly beneficial.

Interested candidates may apply via email to [email protected] (indicating Job ID J44055 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – Outsourcing Team
ScienTec Consulting Pte Ltd – 11C5781

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Responsibilities

• Develop new business opportunities with existing and potential customers
• Conduct technical presentations (window & door systems, and hardware products) to illustrate product features and benefits to existing and prospective customers, architects, consultants
• Assist Sales Teams with technical inquiries
• Prepare and follow up on quotation, opportunities on a regular basis
• Provide post-sales technical support to customers
• Support in development of marketing materials & catalogues
• Stay up to date of the current market trends and competitor updates

Requirements:

• Bilingual in English & Mandarin to liaise with Mandarin speaking customers
• Strong communication, presentation and negotiation skills
• Highly motivated individual with initiative to achieve assigned tasks
• Results-oriented and highly capable of meeting personal sales target
• Positive working attitude and willing to learn
• Able to work in a fast-paced environment
• Applicants must be willing to work at Pioneer area
• At least 2 year(s) of technical sales experience in Architectural/ construction industry preferred
• Candidate must possess at least a Diploma or Bachelor degree from any field, Engineering preferred
• Valid Class 3 driving license
• Experience with AutoCAD software

Other Information

• 5 days and alternate Saturday work week
• Mon to Fri: 8.00am to 5.00pm
• Alternate Saturday: 8.00am to 1.00pm

Interested candidates are invited to write in to: [email protected]

Only shortlisted candidates will be notified. Thank you for applying.

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking for a Product Technical Support specialist to join our Smart Technologies team to support the needs of our Smart Technologies Division through the next phase of the growth and development roadmap.

Office Location

• Tradehub 21 (Boon Lay Way; between Clementi & Jurong East MRT stations)

Job Description

• Testing and Commissioning of mass scaled loT systems (not limited to LoRaWAN, BLE, SigFox, ZigBee, NBloT, etc)
• Perform hands-on site work to support M&E works
• Testing of loT sensory and electrical equipment on site
• Reporting test results in accordance with the company standards/SOPs
• Coordinate with other technical staffs, both locally and overseas
• Opportunities to work with clients from various industries
• Ad-hoc duties as may be assigned from time to time.
• Requirements
• Basic knowledge of electrical installation
• Entry level candidates from ITE are welcome
• On the job training
• Ability to work independently and collaboratively within a team.
• Prior experience in testing of electronic device is a plus.
• Proactive problem-solving and critical-thinking skills.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

• Responsibilities:Principal Responsibilities
  
  • Solve technical trading-related issues, independently where possible or leveraging teammates as necessary. Escalate to application and/or infrastructure subject matter experts (internally or at vendors) when appropriate. Manage communications to the trading staff and internal stakeholders regarding issue/resolution.
  • Build working relationships with trading groups in both US and UK.
  • Trading Infrastructure/Platform Status Communications - responsible for disseminating messages to the appropriate trading staff regarding trading infrastructure/platform issues, exchange updates, etc.
  • Assist with automating processes to achieve efficiency and streamlined trade support.
  • Document and create new knowledge base to provide the most effective solutions to trading issues.
  • Deployment of, support of, and monitoring of the firm's internal trading systems.
  • Coordinate with vendors, internal application owners, infrastructure owners, and tech support to ensure trading platforms are correctly installed, configured, and tested.
  • Liaise with development and infrastructure teams, prioritize tool enhancements, and coordinate and participate in software/new version releases.
• Mandatory Skills Description:• Must understand the financial markets with strong equities background.
  • Understanding of the trade lifecycle, back-office, and settlement processes
  • Hands-on technical experience in an application support
  • Has 3 years experience in a support role within
  • Strong communication skills and the ability to work in a demanding environment.
  • Well organized, detail-oriented, and able to focus and prioritize multiple tasks in a dynamic environment
  • Aptitude to learn
  • Understanding of ITIL methodology
  • Good verbal and written communication skills
  
  • Proficient writing SQL\PLSQL
  • Hands-on experience with Unix/Linux like platform
  • Good experience with Unix/Linux command line
  • Understanding of XML/FpML etc data formats
  • Know how to work with source-code (ability to read and understand logic)

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

Technical Executive

• Ensure the maintenance Specifications are updated and ready in the system.
• Review and support the T&C works for new facilities.
• Record and report the defects in new installation and construction.
• Plan & monitor the Preventive & Corrective Maintenance.
• Embrace the Digital FM Technology initiated by the department.
• Practice Condition-based Maintenance to compliment Preventive Maintenance.
• Avoid wastages and focus on optimization in FM.
• Ensure maintenance work shall comply with the relevant Singapore Standards and Code of Practices.
• Ensure maintenance work shall comply with the company’s environment, health, and safety policies.
• Responsible for the Preventive & Corrective Maintenance work assigned by the Manager.
• Prepare corrective maintenance work order.
• Train & support the Technical Support Assistant (TSA) to prepare maintenance work order.
• Attend/report immediately on major building & carpark system failure.
• Maintain and beautify the overall landscape within the building compound to the satisfaction of the building owner.
• Meet with tenants to resolve issues associated with building, workplace, cleaning, landscape, hydroculture plant, irrigation and carpark.
• Adopt root cause analysis.
• Constantly monitor the KPIs specified by the Facilities Manager.
• Audit the maintenance work carried out by the external service partners according to the departmental policy.
• Actively participate training through onsite, offsite, and vendor training.
• Use the BIM, App or digital technology assigned by the company to facilitate communication.
• Hold regular meetings with the contractors and the TSAs.
• Act as a first responder under the Company Emergency Response Team.
• Submit weekly facilities management report.
• Responsible for any additional tasks as and when assigned by the Facilities Manager.

Requirements:

• Diploma in Building Services or Facilities Management certifications with at least 3 years of experience
• Relevant experience in plant facility, building/property management operation & maintenance environment would be advantageous.
• Highly motivated, independent, and able to multi-task

Responsibilities

• Desktop support
• Provide basic support and troubleshooting to our staffs, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of staffs issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolutionYou will be responsible for the end-user’s hard and software related issues as well as our corporate information systems.

Requirements

• Higher Nitec or Diploma in Computer Science/Information Technology.
• Good knowledge on computer networks.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information in confidential manner.
• At least 2 years of IT related working experience.