We are looking for an experienced and proactive Technical Support Specialist for a new start-up company that distributes OEM industrial machines. As one of the pioneers of the firm, you will play a key role in providing technical support to the business development team, ensuring smooth operations, and delivering good after-sales service to the company’s clients. This role offers significant career growth opportunities for individuals who are dedicated and contribute to the company’s success.

Main Responsibilities

The main responsibilities of the role include but not limited to the following:

Technical Support & Product Demonstration

· Conduct product demonstrations for potential and existing customers, highlighting the features and benefits of our laser welding, cutting, and cleaning machines.

· Provide after-sales technical support, addressing customer inquiries and troubleshooting to ensure satisfaction.

Logistics & Coordination:

· Manage the logistics of importing machines, coordinating with Principals, and ensuring timely delivery.

· Oversee the delivery process to customers, ensuring machines arrive in optimal condition and on schedule.

Customer Training & Technical Support:

· Serve as the primary contact for all technical inquiries, providing expert guidance and resolving issues.

· Conduct training sessions on machine operation and maintenance and develop supporting materials for customer education.

Operational & Sales Support:

· Assist management in technical and operational tasks to ensure seamless customer service.

· Provide technical expertise to support sales activities as needed.

Continuous Improvement:

· Identify and implement improvements within technical and operational functions.

· Contribute technical insights to help shape sales strategies.

· Perform any other technical and operational tasks as required by management.

Qualifications

· ITE/Diploma in Marine Engineering, or a related field.

· Fresh from sea cadets/ engineers with engineering background are welcome to apply.

· If no sailing experience, at least 2 years of proven experience in a technical support’s role, preferably in an industrial engineering sector is preferred.

· Strong technical knowledge with the ability to understand and troubleshoot industrial machinery.

· Good communication and interpersonal skills, with the ability to conduct effective demonstrations and training sessions.

· Strong team player with the ability to work independently and collaboratively.

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Interested in the bullion industry? Love to be around Gold & Silver all day? As a customer support executive, you will build a solid foundation for a career in the precious metals industry, allowing you to learn all the in and outs of the bullion industry first-hand from precious metals experts and acquire a hands-on working experience within the operations of a bullion dealer.

About BullionStar

BullionStar is the leading bullion dealer in Singapore. With BullionStar, customers are offered a modern platform for trading and holding physical bullion. The online platform is complemented with a newly renovated and expanded bullion shop, showroom and vault in Singapore. BullionStar has an excellent reputation with a review rating of 4.8 on Google Reviews based on more than 1,000 genuine customer reviews.

• We lead in technology - We are the most modern bullion dealer in the world employing proprietary cutting-edge technology into our age-old industry.
• Excellent learning opportunity – With us you will work with a range of different projects and tasks being mentored by our precious metals experts.
• We pay above average salaries and offer you a competitive benefits package.

Roles & Responsibilities:

BullionStar is looking for a Customer Support Executive with the following responsibilities:

• Deliver excellent customer service and manage the needs of our customers through our communication channels (phone and email).
• Professionally handle high volume of inquiries from clients and customers.
• Accountable for meeting individual (KPIs) and team goals.
• Assist in driving, developing and improving BullionStar’s customer care program
• Continuously identify work process improvements.
• Communicate effectively to other members of the team and the team lead when help is needed.
• Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times.
• Ensure timely and proper handover of customer cases to subsequent shifts

Who Should Apply?

Please apply if you possess all of the below skills and characteristics:

• Meticulous: As you will be dealing with highly sensitive customer data, you are expected to be meticulous and diligent in all aspect of your role, e g, ensuring proper handling of customer data
• Versatile: You are required to switch between speaking with customers, to hands-on operational work, to desk-bound administrative work throughout your shift.
• Great Communicator: You need to be proficient in verbal and written English to communicate effectively with our customers. Fluency in additional languages and/or dialects is a plus. As part of an integrated and international team, you are furthermore encouraged to communicate openly and directly across all levels of the organization. You will also have to be an excellent communicator to ensure that no customer cases are missed out in between shifts.
• Independent and self-motivated team member

Applicants who are starting out who are passionate in customer service are also welcome to apply.

Location

Your initial training will be at BullionStar's bullion shop, showroom and vault at 45 New Bridge Road. This bustling location is located in between Chinatown and Clarke Quay with the Clarke Quay MRT located just across the road making commuting easy.

5-day work week, 1 Saturday inclusive.

Salary and Benefits

The starting salary is SGD 2,700 - SGD 4,000 depending on your knowledge, competence, experience and skills plus one month's bonus, reimbursement of medical bills and access to an employee health and fitness benefit program.

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 6pm

Location: Bukit Batok, West Region

Salary: $2,000 - $2,700

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies.

Job Description

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Salary: $3000-$3500
Location: Sembawang

Job Summary:
Service customers by providing information on product availability and resolving product and service problems promptly.

Responsibilities:

• Respond promptly and professionally to customer’s enquiries from various channels: website live chat, marketplace, social platform messaging, telephone, emails and in person.
• Confirm product order details made online and update stock & delivery schedule to customer.
• Liaise with freight forwarder and factories on stock fulfilment.
• Manage and track daily delivery progress, providing scheduled updates on delivery status & replan when delay occurs to customers.
• Follow up with proper closure for existing customers on their delivery and warranty issues.
• Work closely with warehouse on stock fulfilment and inventory related issues.
• Work with sales to improve nett sales.
• Document product issues for claim/re-order to supplier.
• Document customer interactions in key notes history for weekly meeting to improve value and service to customers.
• Actively request customers for good reviews.
• Explain simply and clearly in response to customer questions and check for customer understanding and acceptance of situation.
• Establish and maintain good rapport with customers by using positive language and anticipating their needs.
• Able to recommend alternative products or compromise to resolve sales cancellation.
• Ability to independently negotiate repair/replace products or reduce /refund sales.
• Identify and escalate issues to Manager only when exceed set parameters, escalation of issue will be the key KPI to appraise work performance.
• Participate in ad hoc duties being assigned by managers.

Job Requirements:

• Basic understanding of lemon law, consumer rights and customer service practices.
• With working experience in customer dispute resolution or experience in similar industry (furniture)

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Answering of enquiries for group purchases (Corporate, Schools, Travel Agent enquiry) and general mailbox
• Support in fulfillment of group booking (book slot for group, ticket issuance, invoice processing, liaison with client for any visit matters, liaison with caterers for food arrangements)
• On ground liaison with client and other stakeholders during group visit day (e.g. school teachers, caterers)
• Conduct site visits and product presentations to potential clients to showcase and promote the attraction
• Conduct briefing or guided tour of the attraction for guests when required
• Preparation of various reports for monthly reconciliation and billing
• Handling of other administrative duties as assigned by Supervisor

Requirements:

• Diploma and above
• Minimum 1-2 years working experience in handling admin, coordination or sales support duties
• Ability to work on evenings, weekends or public holidays when required
• Meticulous and organized team player with the ability to multi task
• Possess strong communication (both verbal and written) skills and ability to liaise directly with customers
• Proficiency in MS office will be an added advantage

Please contact Terence at +65 9645 4048 your resume directly for fast response.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Position: Technical Sales Executive
• Working Hours: Monday-Thursday 8:30am to 6pm, Friday 8:30am to 5:30pm
• Saturday 8:30am to 12:30pm - only one sat to work for every 5 weeks
• Location: Woodlands
• Salary: $3000 - $5000 + VB

Summary:

We are seeking a dynamic and results-oriented Technical Sales Executive to drive sales and business development in the precision machining sector. The ideal candidate will possess a deep understanding of precision machining processes, materials, and applications, and will be responsible for identifying and pursuing new business opportunities, building and maintaining existing client relationships, and achieving sales targets. Your role will involve coordinating sales activities, maintaining records, generating reports, and collaborating with internal departments to facilitate customer shipments. Flexibility and adaptability are essential as you may be required to assist in various areas as assigned by your superior.

Requirements:

• Bachelor’s degree/Diploma in Mechanical Engineering with sales background or related discipline
• Experience in the precision machining or manufacturing industry.
• Strong technical background and understanding of precision machining processes and materials.
• Willingness to travel as needed.

Job Scope:

• Identify and target potential clients in the precision machining industry.
• Develop and execute strategic sales plans to achieve company sales goals and profitability.
• Conduct market research to identify trends, customer needs, and competitive landscape.
• Prepare and deliver compelling sales presentations and proposals to prospective clients.
• Build and maintain strong, long-lasting customer relationships.
• Serve as the primary point of contact for clients, addressing their needs and resolving any issues.
• Conduct regular follow-ups and provide exceptional customer service to ensure client satisfaction.
• Understand and communicate the technical aspects of precision machining processes and capabilities.
• Collaborate with engineering and production teams to ensure client requirements are met.
• Provide technical support and guidance to clients regarding product specifications and applications.
• Maintain accurate records of sales activities, customer interactions, and opportunities in the ERP system.
• Prepare regular sales reports and forecasts for management.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that encourages our employees to be their best.

What’s The Role?

Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our User Support business.

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide excellent customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.

You will be responsible for the installation and setup of Bloomberg software, license, and logins, configuration of proprietary hardware (such as biometric authentication device and keyboards), and other technical & login support for our mobile and desktop applications, over the phone, email and via Bloomberg Instant Messaging. We also conduct proactive outreach to clients for licenses, hardware, and software setups, to ensure our clients are able to access our products promptly, seamlessly and securely. You will also be collaborating with internal teams at different levels and across regions to resolve complex issues while maintaining effective communication and ensuring consistent adherence to company standard.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information, and provide them with technical training on the Bloomberg Terminal, as well as connect them to various internal teams depending on the Bloomberg products and platforms they subscribe to. You will have the opportunity to work as part of our 500 strong distributed team, supporting our clients collectively in more than 15 languages.

Who you are

You come to work with a purpose, understand the fast paced environment our clients work in, are curious and take pride in being customer service driven.

What's in it for you?

We provide all new hires an 8 week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Customer Support Representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• The ability to join May 2025 training class
• Up to 2 years of full-time work experience
• Business proficiency and fluency in English and Mandarin to manage respective clients
• Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• Ability to communicate effectively and articulate thought process clearly
• Experience within the financial market or fin-tech industry
• Experience in customer support/managing stakeholders from various profiles
• Willingness to learn new technologies and ability to retain information
• Careful attention to detail, with an aptitude for working quickly and accurately
• Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team
• An interest in progressing a career within Bloomberg

We’d love to see:

• Curiosity to identify, research, and resolve customer technology, software and hardware issues
• Awareness of data management, privacy and information security
• Aptitude to work within highly connected and software-based systems

You'll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that encourages our employees to be their best.

What’s The Role?

Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our User Support business.

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide excellent customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.

You will be responsible for the installation and setup of Bloomberg software, license, and logins, configuration of proprietary hardware (such as biometric authentication device and keyboards), and other technical & login support for our mobile and desktop applications, over the phone, email and via Bloomberg Instant Messaging. We also conduct proactive outreach to clients for licenses, hardware, and software setups, to ensure our clients are able to access our products promptly, seamlessly and securely. You will also be collaborating with internal teams at different levels and across regions to resolve complex issues while maintaining effective communication and ensuring consistent adherence to company standard.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information, and provide them with technical training on the Bloomberg Terminal, as well as connect them to various internal teams depending on the Bloomberg products and platforms they subscribe to. You will have the opportunity to work as part of our 500 strong distributed team, supporting our clients collectively in more than 15 languages.

Who you are

You come to work with a purpose, understand the fast paced environment our clients work in, are curious and take pride in being customer service driven.

What's in it for you?

We provide all new hires an 8 week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Customer Support Representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• The ability to join May 2025 training class
• Up to 2 years of full-time work experience
• Business proficiency and fluency in English and Bahasa Indonesia to manage respective clients
• Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• Ability to communicate effectively and articulate thought process clearly
• Experience within the financial market or fin-tech industry
• Experience in customer support/managing stakeholders from various profiles
• Willingness to learn new technologies and ability to retain information
• Careful attention to detail, with an aptitude for working quickly and accurately
• Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team
• An interest in progressing a career within Bloomberg

We’d love to see:

• Curiosity to identify, research, and resolve customer technology, software and hardware issues
• Awareness of data management, privacy and information security
• Aptitude to work within highly connected and software-based systems

You'll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that encourages our employees to be their best.

What’s The Role?

Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our User Support business.

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide excellent customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.

You will be responsible for the installation and setup of Bloomberg software, license, and logins, configuration of proprietary hardware (such as biometric authentication device and keyboards), and other technical & login support for our mobile and desktop applications, over the phone, email and via Bloomberg Instant Messaging. We also conduct proactive outreach to clients for licenses, hardware, and software setups, to ensure our clients are able to access our products promptly, seamlessly and securely. You will also be collaborating with internal teams at different levels and across regions to resolve complex issues while maintaining effective communication and ensuring consistent adherence to company standard.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information, and provide them with technical training on the Bloomberg Terminal, as well as connect them to various internal teams depending on the Bloomberg products and platforms they subscribe to. You will have the opportunity to work as part of our 500 strong distributed team, supporting our clients collectively in more than 15 languages.

Who you are

You come to work with a purpose, understand the fast paced environment our clients work in, are curious and take pride in being customer service driven.

What's in it for you?

We provide all new hires an 8 week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Customer Support Representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• The ability to join May 2025 training class
• Up to 2 years of full-time work experience
• Business proficiency and fluency in English and Hindi to manage respective clients
• Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• Ability to communicate effectively and articulate thought process clearly
• Experience within the financial market or fin-tech industry
• Experience in customer support/managing stakeholders from various profiles
• Willingness to learn new technologies and ability to retain information
• Careful attention to detail, with an aptitude for working quickly and accurately
• Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team
• An interest in progressing a career within Bloomberg

We’d love to see:

• Curiosity to identify, research, and resolve customer technology, software and hardware issues
• Awareness of data management, privacy and information security
• Aptitude to work within highly connected and software-based systems

You'll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that encourages our employees to be their best.

What’s The Role?

Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? If so, join the Bloomberg Customer Support team, which is a key part of our User Support business.

As a Bloomberg Customer Support professional, you have two critical focus areas: to provide excellent customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.

You will be responsible for the installation and setup of Bloomberg software, license, and logins, configuration of proprietary hardware (such as biometric authentication device and keyboards), and other technical & login support for our mobile and desktop applications, over the phone, email and via Bloomberg Instant Messaging. We also conduct proactive outreach to clients for licenses, hardware, and software setups, to ensure our clients are able to access our products promptly, seamlessly and securely. You will also be collaborating with internal teams at different levels and across regions to resolve complex issues while maintaining effective communication and ensuring consistent adherence to company standard.

Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information, and provide them with technical training on the Bloomberg Terminal, as well as connect them to various internal teams depending on the Bloomberg products and platforms they subscribe to. You will have the opportunity to work as part of our 500 strong distributed team, supporting our clients collectively in more than 15 languages.

Who you are

You come to work with a purpose, understand the fast paced environment our clients work in, are curious and take pride in being customer service driven.

What's in it for you?

We provide all new hires an 8 week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop learning...we'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Our Bloomberg Customer Support Representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• The ability to join May 2025 training class
• Up to 2 years of full-time work experience
• Business proficiency and fluency in English and Thai to manage respective clients
• Ability to provide outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)
• Ability to communicate effectively and articulate thought process clearly
• Experience within the financial market or fin-tech industry
• Experience in customer support/managing stakeholders from various profiles
• Willingness to learn new technologies and ability to retain information
• Careful attention to detail, with an aptitude for working quickly and accurately
• Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team
• An interest in progressing a career within Bloomberg

We’d love to see:

• Curiosity to identify, research, and resolve customer technology, software and hardware issues
• Awareness of data management, privacy and information security
• Aptitude to work within highly connected and software-based systems

You'll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

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We are looking for a proactive and meticulous Technical Administrator for one of our global shipping clients. The Technical Administrator will be responsible in ensuring seamless operational support for our fleet management activities through meticulous administrative oversight and proactive coordination, thereby contributing to the efficient and safe operation of our maritime assets.

The ideal candidate would have at least 2 years experience as Technical Executive. He/she would possess good working attitude and can communicate well.

Responsibilities:

• Coordinate and compile weekly, monthly, bi-annual, and quarterly reports for various stakeholders and projects as assigned.
• Ensure timely distribution and accuracy of owner reports and performance monitoring reports related to hull propeller assessments, underwater inspections, certificate management, vessel monitoring, and visit status.
• Manage documentation related to vessel inspections, dry dock reports, hold and tank reports, renewal of radio licenses, IHM implementation, EEXI compliance, engine particulars, CII correction factors, and LED light conversion projects.
• Maintain physical drawings, certificates, and agreements for new vessels across Fleet A and Fleet B.
• Assist in budgeting processes for all vessels and coalition fleets, including data collection and filing.
• Coordinate project works as directed, handle circulars from various makers (e.g., MAN, Hyundai), and support the Superintendent with various activities.
• Update ABS PMS defect lists and assist with management report preparation for tankers and dry vessels.
• Arrange non-routine tasks such as visa applications, flight bookings, and travel records for designated personnel.
• Facilitate BIMCO contract agreements for new vessel acquisitions and oversee technical administrative meetings and planning.
• Prepare / Assist with presentation on PPT , excel reports , graphs, analysis
• Any other ad-hoc duties as assigned by Line Manager

Requirements / Qualifications:

• Min Diploma in any discipline
• Prior experience in a Shipping company is a plus.
• Ability to manage multiple tasks and prioritize effectively.
• Ensure accuracy and completeness in document handling and report compilation.
• Excellent written and verbal communication skills. Familiarity with MS Office Suite (Word, Excel, PowerPoint) and document management systems.
• Understanding of maritime industry terminology and processes related to vessel operations and maintenance.
• Capability to identify issues and propose solutions independently.
• Work effectively in a team environment, supporting various stakeholders and departments.
• Ability to adjust to changing priorities and handle diverse responsibilities.

We regret that only shortlisted candidates will be notified. Thank you for your understanding.

Job Description:

• Responsible for tasked BIM Modelling works and shop drawings required by the projects and relevant submissions.
• Prepare drawings & BIM Modelling accurately according to the instructions/directions from the PM/PD for construction or building works.
• Ensure that BIM models are delivered in quality, due diligence and timely manner.
• Identify any discrepancies occurred for BIM models during the design stage.
• Provide onsite support for all matters relating to the BIM models with actual construction progress.
• Building Architecture: Develop detailed 3D models of buildings and structures using BIM software (such as Revit, ArchiCAD, or AutoCAD Architecture).
• Mechanical & Electrical Services: Create detailed models of mechanical, including HVAC (Heating, Ventilation, and Air Conditioning), plumbing, and fire protection systems, and electrical, including power distribution, lighting, communication, and security systems).

Requirements & Qualifications:

• Diploma or Degree in Architecture/ M&E Certificate from BCA BIM modelling course or equivalent.
• Certificate in BIM Revit for Architecture.
• Proficient in BIM modelling on operational level.
• Able to work independently as well as a good team player.
• Able to work in a fast pace and dynamic environment.
• Ability to multi-task, communicate effectively, and maintain strict confidentiality of information.
• Preferably experiences specializing in Engineering-Civil/Construction/Structural or equivalent.
• Proven experience or records for project involved for the relevant works.

Responsibilities

• As project resourcing needs, we are looking for a senior technical resource who can help us with technical coordination and design matters but also hands-on installation and configurations.

• Own the technical solution and design of Private Wealth IT system implementation.

• Collaborating with architects, security teams, and infrastructure teams as well as with vendor teams for solutions alignment with best practices and facilitate architecture, security, development, delivery review sessions so to comply with bank's standards and regulations.

• Develop technical specifications.

• Monitor the work of development from vendors

• Performing technical installations, deployment, configurations (hands-on) and troubleshooting issues (if any)

• Assisting project managers in identifying technical risk ,and mitigations

• Support SIT/UAT technical issues from technical perspective..

Skills/Requirement

• Bachelor's degree in Information Technology, Computer Science, etc. and above

• At least 5 years experience in Technical Solutioning for .NET Applications

• Proficiency in Microsoft .NET and SQL Server platform

• Someone who has worked in banking industry with experience dealing with IT architecture, security, infra team.

• Someone who is able to facilitate all these technical processes, and collaborate with technical teams such as infra, JRI etc throughout the project.

Job Duties:

• As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT.

• Work on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps.

• Closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations.

• Liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

• Optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement.

• Provide support and mentor junior staff.

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.

• Requests management (users and others IT teams)

• Operations management

• Application monitoring

• Incident Management

• Problem Management

• Contribute to continuous improvement initiatives.

Job Requirements:

• Candidates should have (5-7) years of experience in Production Support of financial systems.

• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.

• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

• Candidates should have ITIL certification/knowledge.

• Knowledge of major market regulatory body’s rules is an advantage

• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

• Should be able to do SLA & KPI management, Client communication & interaction

• Predictive analysis, consulting, escalation management

• Risk analysis and project execution

• Knowledge in Capital Market FO/BO environment is an advantage

• Strong knowledge in Configuration Management

• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

• Knowledge of monitoring solution like ITRS Geneos is an advantage

• Good knowledge of Microsoft Office

• Careful observance of standards and processes

• Excellent communication and interpersonal skills

• Strong analytical or troubleshooting skills

• Ability to work well under pressure

• Autonomous, self-motivated and excellent team player

• Strong perseverance and diligence towards attaining goals and effective time management

Interested applicants please send your resume in MS Words format to [email protected] and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

What you'll do:

As a Production Support Specialist (Contract), you will play an integral role in ensuring the seamless operation of our client's banking applications. Your daily responsibilities will involve providing support in production, coordinating workload, identifying improvements, contributing to key initiatives, fulfilling regulatory assessments, and supporting change release activities. You will be expected to work occasional weekends and evenings to ensure the success of project activities.

• Provide support in production of applications on a daily basis
• Coordinate and organise workload towards maintaining a stable environment and operational excellence
• Identify and implement improvements across the estate
• Contribute to the delivery of key initiatives
• Fulfil regulatory assessments and audit-related requests
• Work occasional weekends and evenings to support change release and project activities

What you bring:

The ideal candidate for this Production Support Specialist (Contract) role brings a wealth of experience in Finacle application along with a strong background in UNIX, Linux, Wintel, Perl/Shell scripting. Your ability to write SQL scripts coupled with your knowledge of SQL Server, Oracle databases, .Net and JAVA will be essential for this role. You should have experience in application support processes including incident management, release management, risk governance. A strong investigative approach for root cause analysis is required along with experience using industry-standard monitoring and ticketing tools such as Remedy, Splunk, AppDynamics.

• Solid experience on Finacle application
• Strong background in UNIX, Linux, Wintel, Perl/Shell scripting
• Ability to write SQL scripts, SQL Server, Oracle databases, .Net and JAVA
• Experience in application support processes including incident management, release management, risk governance
• Strong investigative approach to issues for root cause analysis
• Experience with industry standard monitoring and ticketing tools – Remedy, Splunk, AppDynamics

What sets this company apart:

Our client is a global leader in corporate and investment banking with offices spread across more than 35 countries. They serve almost all Fortune 500 companies and approximately 67 million consumer and small-business clients worldwide. Their Asia Pacific team is spread across 19 cities in 12 markets, covering 12 currencies, more than a dozen languages and five time zones. They are committed to connecting Asia to the world and the world to Asia, using their global expertise to ensure success is shared between them, their clients and their communities.

What's next:

Ready to elevate your career? Apply now. Submit your application today by clicking on the provided link.

Please note that only candidates selected for further consideration will be contacted. If you do not hear back within 14 days, please consider your application unsuccessful.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008