Cyber Security Support

Network Security Support - knowledge

Network Solutions - Symantec

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Job Scope:

• Maintain general cleanliness of classrooms and special rooms, general office etc.

• Escort contractors during maintenance works.

• Assist in traffic control and Gate duties during arrival and dismissal time.

• Look out and report any safety hazard and building fault found around the school.

• Basic knowledge and understanding electrical work such as resetting the DB during power trip.

• Provide logistical support for school events and activities, including carrying and arranging furniture and equipment.

• Closing and arming of school.

• Any other duties assigned by the Principal, Vice-Principals, Operations Manager, or any other authorised officer.

Working Arrangement:

Location: Punggol

Date: Immediate - May 2025

Working Hours:

Tuesdays to Fridays: 9.00am to 6.30pm

Mondays: 9.30am to 6.30pm

Saturdays: Day Off

Lunch: 1 hour

Salary: $1900/Month

Job Requirements:

• Prior experience will be useful
• Experience in admin and customer service

EA License No.: 96C4864

Reg. No.: R22110485

Our client, one of Asia-Pacific’s leading organizations is looking for:

Operation Support Lead

Responsibilities:

• Oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.
• Manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.
• Work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.
• Manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.
• Plan, execute and support system implementation, software /hardware upgrades and security patches.
• Perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.
• Monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.
• Work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

Requirements:

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.
• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.
• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.
• Proficiency writing Approval of Requirements, Tender Specification.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Operation Support Lead”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

Position Overview

The Application Support Analyst provide application support to users. The candidate poses a structured and analytical approach to the identification, diagnose and rectification of user reported issues.

Role & Responsibilities

• Provide applications troubleshooting and on-site support.
• Log, escalate and follow through with issues.
• Simulate user problems to resolve operating difficulties.
• Coordinate activities to identify, diagnose and rectify problems
• Provide 24/7 primary application maintenance support.
• Provide reports for related KTLO activities
• Ensure that all KTLO related activities are done on time
• Liaise with vendor on issues and ensure that issues are resolve promptly according to SLA requirements.
• Work closely with vendor and users to fulfil operation requirements and issue resolution
• Involvement in the system integration testing phase / User Acceptance test prior to implementation.
• Assist, Support and Ensure contract management related process and documents are complete on time

Requirements

• Diploma/Bachelor’s degree in computer science or other highly technical, scientific disciplines
• 1-3 yrs of Technical / Application Support experience on multi technology platforms
• ITIL v3/v4 certification and strong service oriented experience / background preferred.
• Knowledge and understanding of IT industry environment and business needs

Working Environment:

• Location: Bugis Junction
• consultative work environment
• self-directed accountability and responsibility
• Full time position
• 5 days’ work week / hybrid work schedule
• performance / sales commission

Job Responsibilities:

• Generate recurring sales in our training and ISO Management Systems maintenance services with existing clients to achieve business objectives and target.
• Maintain and enhance good business relationship with existing clients.
• Maintain effective business and administrative activities / actions including documentations and records, sales invoicing and follow-ups of payments by clients
• Maintain corporate website and social media activities

Job Requirements:

• At least 2 years in clients supports / sales supports function.
• Fluent in English
• Build good rapport with customers / clients
• Effective communication and presentation skills
• Self - motivated and discipline individual
• Positive attitude
• Independent and good team player
• Possess at least NITEC / Higher NITEC / Diploma in Business Studies/ Business Administrations

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Animal Science Care Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Assist Building Manager in the daily operations.
• Supervise, plan and organize a team of on-site contractors in carrying out planned and ad-hoc maintenance works.
• Investigate, check and analyze reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects, if required
• Carry out regular inspection to the facilities and systems and ensure their functionality and reliability.
• Communicate well in English (both spoken and written) and is expected to establish good working rapport with stakeholders.
• Ensure contractors carry out works in accordance with contract requirements, including evaluation of contractors’ performance and review of contract specifications.
• Follow up with term contractors on defects rectification after servicing work.
• Perform FSM duties

Job Requirements:

• Diploma holder in building maintenance facility/mechanical/electrical/real estate management/ Civil/ Structural.
• Minimum 3 years in relevant working experience.
• Fire Safety Manager certified
• Experience as a Fire Safety Manager role
• Prefer one with working experience in government project

Job Title:

Job Summary:We are looking for an experienced and driven Technical Sales Engineer specializing in aluminium and glass solutions. The ideal candidate will bridge the gap between technical expertise and sales, working closely with architects, contractors, and clients to understand their requirements and offer innovative aluminium and glass products that meet structural and aesthetic needs. This role involves technical consulting, sales negotiations, and project support to enhance customer satisfaction and achieve revenue goals.

Key Responsibilities:

1. Technical Sales and SupportEngage with clients to understand their technical requirements and specifications for aluminium and glass projects.
   Recommend suitable products and solutions, providing technical guidance to support client decisions.
   Prepare and deliver technical presentations and product demonstrations for potential clients and project stakeholders.
   
2. Client Relationship ManagementDevelop and maintain strong relationships with architects, contractors, engineers, and other key stakeholders.
   Serve as the primary point of contact for clients, addressing inquiries, handling complaints, and ensuring exceptional service.
   Maintain regular follow-ups with clients post-purchase to ensure product satisfaction and identify upsell opportunities.
   
3. Technical Proposal and Quotation PreparationPrepare accurate and competitive quotations and proposals, detailing technical specifications and pricing for clients.
   Work closely with the engineering and production teams to ensure feasibility and cost-effectiveness of proposed solutions.
   Negotiate terms and pricing with clients to secure sales agreements and contracts.
   
4. Product Knowledge and TrainingMaintain up-to-date knowledge of industry trends, advancements in aluminium and glass technologies, and competitor products.
   Conduct product training sessions and technical workshops for clients, staff, and partners to educate them on our solutions.
   Provide insights and feedback to the product development team based on market and client feedback.
   
5. Project Coordination and After-Sales SupportCoordinate with project managers and engineering teams to ensure projects meet timelines, quality standards, and client specifications.
   Provide post-sale technical support, troubleshooting issues related to installation or product performance.
   Assist clients with technical documentation, warranty claims, and other post-sales service requirements.
   
6. Market Analysis and Strategy DevelopmentConduct market research to identify potential business opportunities and assess client needs and competition.
   Collaborate with the sales and marketing teams to develop strategies for expanding the company’s market presence.
   Contribute to sales forecasting, budget planning, and achievement of sales targets.
   

Requirements:

• Education: Bachelor's degree in Engineering (Mechanical, Civil, or related field) or a relevant technical field.
• Experience: 5+ years of experience in technical sales, preferably within the aluminium and glass industry or a related field.
• Technical Skills: Strong understanding of aluminium and glass applications in construction, including curtain walls, facades, windows, and doors.
• Sales Acumen: Demonstrated experience in sales negotiation, proposal development, and relationship management.
• Communication Skills: Excellent verbal and written communication skills for interacting with technical and non-technical clients.
• Problem-Solving: Ability to offer creative and effective technical solutions to meet client requirements.
• Software Proficiency: Familiarity with CAD software, CRM tools, and Microsoft Office Suite.

Key Attributes:

• Customer-focused mindset with a consultative sales approach.
• Strong analytical and technical problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Willingness to travel for client meetings, site visits, and project inspections.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

For Price Forbes Companies situated within the Asia-Pacific, you are required to provide support to the Broking Teams as required on the following: -

1. (Re)insurance New & Renewal Business and Endorsement Processing for all lines of business (Employee Benefits, Property, A&H, and Special Risks).
2. Assist with the preparation of slips for all markets involved on accounts.
3. Preparation of all (re)insurance related technical documentation, ensuring completeness and accuracy – Evidence of Covers (EOCs), Endorsements & Addenda.
4. Support with correspondence to clients and markets as required.
5. Maintain client files, ensuring all correspondence is correctly filed for ease of review.
6. Attend client or underwriter meetings as required.
7. Perform any other ad hoc duties as reasonably required by the broking teams.

Job Requirements

• Responsible for (Re)insurance New & Renewal Business and Endorsement non-financial processing as assigned.
• Review and verify placement documents and ensure accuracy against all correspondence.
• Ensure the insurers and reinsurers are in the approved security listings.
• Collate all documentation necessary to onboard new clients and markets.
• Ensure completeness of checklists.
• Ensure timely and accurate issuance of the (re)insurance related documentation, meeting service standards and document turnaround time.
• Brokers liaison.
• Update of pipeline and renewal tracking spreadsheets.
• Ensure accuracy of clients’ & market information
• Support annual audit and E&O review as a team.
• To handle filing and documentation, including annual files archive. Ensuring documents are saved and files are passed on to the others in accordance with Company Rules and Procedures.
• Perform any other duties as assigned.

Representing Price Forbes:

• Champion the PF name and core values.
• Represent PF with clients, agents, suppliers and other organisations.

Compliance:

• Comply with relevant legal, regulatory and compliance requirements, E&O compliance procedures and quality initiatives.
• Escalation of any potential E&O's to Division Head / Directors at the earliest opportunity.
• Ensure completion of all mandatory Company training and to deadline.

Knowledge Required:

• Detailed understanding and knowledge of Insurance & Reinsurance and relevant legal principles.
• Detailed understanding of the Company’s internal procedures and practices.

Requirements / Skills Required

• Diploma holder or equivalent with at least 3 years of relevant experience.
• Collaborative team working approach.
• Ability to prioritise and organise own workload.
• Ability to work under pressure.
• Ability to work with employees at all organisational levels.
• Accurate and attention to detail.
• Good written and verbal skills.
• Proficiency in Microsoft Office 365 (Outlook, Excel, Word) and Adobe.
• Only Singaporeans & SPRs need apply.

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Client Support Representative
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and communicate with the Regional Sales Manager about existing clients and prospects in such a way as to ensure optimal support, both internally and externally.
• Provide information by telephone to clients about business opportunities and lease options.
• Assist with providing rate indications to customers as support in such a way as to ensure the timely and proper provision of proposals.
• Assist in the preparation of lease proposals for potential customers.
• Draft proposals and apply the predetermined price structure, providing an explanation upon request.
• Prepare and send lease contracts for tank containers to existing clients within the scope of agreed framework contracts, and process accepted proposals in the system.
• Maintain proper document filings - hardcopy contracts, lease amendments, related documents, etc.
• Compile the Exposure Reports, Bi-weekly Off-hire Forecast Summary, and monthly activity report.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 1-2 years of relevant working experience
• Prior working experience in the tank container industry would be an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68109 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing – Pipes & Tubes
• Position Title: Pre-Sales Technical Consultant/ Pre-Sales Technical Consultant (HVAC)
• Working Location: Benoi
• Working Hours: Monday to Friday (8.30 am – 5.30 pm)
• Salary Package: Basic + AWS + Bonus +Transport Allowance
• Duration: Permanent

Key Responsibilities

• Collaborate with M&E consultants, business holders, and stakeholders at the design stage of projects.
• Recommend and advocate for the use of our products in various projects (eg HVAC/Cooling Systems).
• Offer technical expertise and consultation to ensure product suitability and compliance with project specifications.
• Develop and maintain strong professional relationships with clients and stakeholders.
• Prepare and deliver detailed technical proposals and presentations.
• Coordinate with the sales team to facilitate a smooth transition from pre-sales to the sales process.
• Monitor industry trends and competitor activities to enhance product positioning.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Technical or engineering qualifications.
• Strong communication and relationship-building skills.
• Experience in pre-sales or technical consultancy is advantageous.
• In-depth knowledge of piping products is preferred.
• Excellent problem-solving and negotiation abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67817 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We are an affiliated company by common shareholders with Activate Interactive Pte Ltd which company logo appears on the top of this page.

Actxa creates evidence-based, personalizes health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We have opportunities for you to grow your career path and are looking for talented professionals to join our team.

Further information about Actxa: https://www.actxa.com

Actxa is looking for Technical Product Manager (Consumer Electronic Products)

Internal Code: AX24005

What will you do?

1. Product Development:

• Project manage and oversee the end-to-end hardware product development lifecycle, from concept to production.
• Understand Software/Firmware integration and experiences in firmware specification review.
• Collaborate with firmware, software development team to ensure seamless integration between hardware and software components.
• Project scheduling and resource planning.

2. Production Management and Quality Assurance:

• Understand production process, drive and manage OEM/ODM factories for the entire production cycle including the RMA processes.
• Establish and enforce quality standards for hardware products, ensuring compliance with tender requirements, client’s specification and regulatory requirements.
• Establish effective QA/QC methodologies, standards and processes, conduct through testing, validation of hardware products and failure analysis.

3. Regulatory Compliance:

• Stay informed about industry compliance, regulations, and standards in consumer electronics.

4. Customer and Vendor Management:

• Work closely with key customers to ensure product features, delivery timeline and quality meet their requirements.
• Respond to key customers’ technical feedback and enquiries in a timely manner.
• Identify and engage with external partners, factory vendors, and suppliers for product design, development, testing and manufacturing.
• Establish cost efficient RMA processes with clients and vendors.

5. Innovation and Research:

• Stay abreast of the latest advancements in hardware technologies, AI, and preventive health to identify opportunities for innovation.
• Develop and maintain a technology roadmap for hardware solutions, keeping abreast of industry trends and advancements.
• Evaluate and recommend emerging technologies to enhance the company's competitive position.

6. Cross-Functional Collaboration:

• Work closely with clients, vendors, software development, data science, and product management teams to align hardware solutions to company’s goal and values.
• Collaborate with marketing and sales teams to communicate hardware features and benefits to clients and stakeholders.
• Collaborate research partners and institutions on the research and development that potentially create next generation preventive health technologies.

7. Team Management:

• Lead and mentor junior CE Product Engineers, ensuring they are equipped to deliver high-quality solutions.

What are we looking for?

• Bachelor's or advanced degree in Electrical & Electronic Engineering, Computer Engineering, or a related field.
• Proven experience in a team lead role with at least 5 years experiences in consumer electronic product development.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of compliance and regulatory requirements in the consumer electronic or healthcare industry.
• Familiarity or deep interest in wellness, health and AI will be an added advantage.
• Regular regional travel to vendors, partners and customers’ site is expected for this role.


What do we offer?

• Fun working environment
• Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( https://www.actxa.com/privacy-policy ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Job Responsibilities:

• Be the Bridge Between Customers and Executives: Respond to phone and email inquiries with clear and accurate information, facilitating communication between customers and executives.
• Customer Service Hero: Resolve customer inquiries and disputes efficiently, escalating complex issues promptly when necessary.
• Record Keeper: Maintain accurate and organized records of customer interactions within the company's operating system.
• Supports Daily Operations: Perform a variety of administrative and clerical duties, providing ad-hoc support around the office as needed.
• Organized and Detail-Oriented: Ensure all documentation is meticulously maintained within the company's operating system.
• Team Player with a Can-Do Attitude: Be a positive and proactive team member, willing to take on additional administrative tasks as assigned.

Requirements:

• NITEC or Equivalent: Possess a NITEC qualification or equivalent experience.
• Bilingual Communication: Have a strong command of written and oral communication in English and Chinese to effectively liaise with associates.
• Communication Champion: Demonstrate excellent communication skills and feel comfortable confidently handling phone calls.
• Tech-Savvy Assistant: Be proficient in using MS Word and Excel for daily tasks.
• Fresh Graduates are welcome.

Location: Concord Primary School, 3 Choa Chu Kang Ave 4, Singapore
Contract Duration: 1 January 2023 – 31 December 2023 (with an option to extend for 1+1 years)
Working Hours:

• Mondays to Fridays: 8:00 AM – 5:00 PM (inclusive of a 30-minute lunch break)
• Service not required on Saturdays, Sundays, and public holidays

Key Responsibilities:

1. Website and Multimedia Management:

• Update and manage the school’s website and e-Broadcast materials.
• Provide photography and videography for school events, ensuring high-quality visual documentation.
• Edit multimedia content for school events, creating videos and graphics as needed.

1. ICT Inventory and Equipment Support:

• Assist in managing the inventory of ICT equipment, including cataloging, organization, and maintenance.
• Manage the loaning of ICT devices and equipment, ensuring proper documentation and return of items.
• Assist with the setup and deployment of devices for school events and mass activities (e.g., MCCA).

1. PA and AVA Support:

• Manage the school’s PA and AVA systems during events and other occasions.
• Provide ICT services and technical support to ensure smooth operation of audio-visual equipment and ICT setups.

Qualifications and Skills:

1. Education:

• Minimum 'A' Level graduate, or
  Diploma holder from a local polytechnic, or
  ITE graduate (or Higher Nitec)

1. Skills:

• Basic video editing skills using suitable software/tools.
• Proficient in MS Office, Google Suite (Google Docs, Sheets, Slides), and Gmail.
• Competency in photography and videography, including the use of DSLR cameras and video cameras.

1. Experience:

• Preferably 1 year or more of relevant experience in an educational or ICT-related environment.
  

Location: CHIJ St Nicholas Girls’ School (Primary Section), 501 Ang Mo Kio St 13, Singapore 569405
Contract Period: 1 December 2024 to 30 November 2025
Option to Extend: 1 December 2025 to 30 November 2026).

Working Hours:

• Mondays to Thursdays: 6:45 a.m. to 3:45 p.m. (inclusive of a 30-minute lunch break).
• Fridays: 6:45 a.m. to 3:15 p.m. (inclusive of a 30-minute lunch break).
• Total Working Hours per Week: 42 hours.
• Flexible Hours: Depending on school requirements, working hours may change to any time between 7:00 a.m. to 5:30 p.m.
• Days Off: Not required to work on Saturdays, Sundays, and gazetted public holidays.

Key Responsibilities:

1. Administrative Support:

• Handle incoming calls, walk-in inquiries, and manage the delivery of school mails and parcels.
• Attend to pupils who are unwell in the General Office, ensuring adherence to the school’s early dismissal procedures.
• Coordinate with the teacher in charge to update weekly school activities in the General Office.
• Pack and prepare materials for distribution to all classes.
  Compile simple information and statistics using MS Office applications.
• Organize and distribute school correspondences and materials.
  Provide administrative support during major school events, such as P1 orientation.

1. General Office Management:

• Ensure the efficient functioning of the General Office by maintaining an orderly environment.
• Assist with the management of records and documentation to ensure compliance with school policies.

1. Other Duties:

• Perform any additional duties as assigned by the School administration.

Qualifications, Skills, and Experience:

Education:

• At least a GCE ‘O’ Level (or equivalent).

Language Proficiency:

• Preferably well conversant in both English and Mandarin.

Experience:

• Minimum of 3 years of experience providing administrative support.

Technical Skills:

• Proficient in MS Office applications (Word, Excel, PowerPoint).

First Aid Knowledge:

• Basic knowledge of first aid is required.

Administrative Duties:

• Handling administrative request and queries
• Prepare files for archiving and manage return and retrieval of files following firm guidelines
• Provide timely and accurate support to Director, with administrative support needs
• Perform other related duties as required

HR Support:

• Assist in the recruitment process by job posting, scheduling interviews, coordinating candidate assessments, and preparing interview materials
• Maintain employee records, including personnel files, attendance records, and performance evaluations
• Support onboarding and offboarding processes for new hires and leaving employees, including conducting orientation sessions and exit interviews.
• Assist with the implementation of HR policies and procedures
• Assist with facilitating mid and year end reviews
• Assist to coordinate employee training and development initiatives, including scheduling training sessions and tracking employee participation
• Act as a point of contact for employee inquiries regarding HR policies, benefits, and other related matters
• Compile data, information, reports and submit survey requests from Ministry of Manpower (usually on a quarterly basis).
• Prepare draft government claims on childcare leave, maternity leave and NS leave for Office Manager's review and submission
• Assist in the planning and execution of employee engagement activities, such as team-building events, recognition programs, and employee surveys
• Sending reminders and tracking
• Assist with the internship and practice training programme
• Participating in Career fairs and events
• Collaborate with the wider alliance HR team on projects and initiatives to support the overall strategic goals of the firm
• Assist in preparing payroll

Office Management:

• Submit invoices from vendors to the Accounts team and ensure timely payments
• File and affix signatures on approval forms, distributing them to staff and organizing them in folders
• Prepare offices for visiting overseas staff and manage stationery orders

Qualifications and Skills:

• Minimum Nitec in Business Administration, Human Resources, or related field preferred
• Previous experience in an administrative or HR role is advantageous
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work independently and collaboratively in a fast-paced environment
• Attention to detail and a proactive approach to problem-solving

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Work Location: Ang Mo Kio

Responsibilities:

• Work closely with the Project Manager to ensure that the project milestones are met
• Work closely with Pre-sales team to review design, scope and effort estimation for new opportunities
• Lead a team in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Requirements:

• 10 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Proficient in cloud platforms such as AWS, Azure, or Google Cloud.
• Knowledge of cloud architecture principles, including compute, storage, networking, and security concepts.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Experience in leading a team of technical resources
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are seeking a skilled Cloud Infrastructure Engineer to manage and support our cloud infrastructure on AWS and HCC Cloud. This role is essential for ensuring high availability, performance, and security across our cloud environments. The ideal candidate will have extensive experience in cloud operations, Infrastructure as Code (IaC), disaster recovery, and continuous improvement initiatives to drive cost efficiency and scalability.

Key Responsibilities:

• Manage and support cloud infrastructure on AWS and HCC Cloud, ensuring optimal availability, performance, and security.
• Oversee and troubleshoot critical issues within cloud environments, providing Tier 2 and Tier 3 support as needed.
• Implement and manage Infrastructure as Code (IaC) using tools like AWS CloudFormation and Terraform.
• Define, implement, and test disaster recovery and business continuity plans.
• Drive continuous improvement by optimizing cloud infrastructure for cost efficiency and scalability.
• Ensure network security, including managing VPNs, firewalls, VPCs, and IAM configurations across AWS and HCC Cloud.
• Collaborate closely with development, operations, and security teams to establish CI/CD pipelines and adopt best DevOps practices.
• Monitor system performance, conduct capacity planning, and maintain thorough documentation of all infrastructure components.
• Possess a deep understanding of AWS services, including EC2, S3, RDS, VPC, IAM, CloudWatch, Lambda, and networking concepts.
• Proficiency in monitoring tools (e.g., CloudWatch, Prometheus) and security practices to manage VPNs, firewalls, and VPCs effectively.

Qualifications:

• Minimum 10 years+ years of experience
• Required: AWS Certified Solutions Architect (Professional)
• Required: AWS Certified SysOps Administrator (Associate)
• Preferred: AWS Certified DevOps Engineer (Professional)
• Strong expertise in cloud operations and IaC using AWS CloudFormation, Terraform, or similar tools.
• Demonstrated experience in disaster recovery and business continuity planning.
• Proficient in implementing and managing network security protocols across cloud environments.
• Excellent collaboration skills for working with cross-functional teams in a CI/CD and DevOps framework.
• Familiarity with monitoring and security tools, particularly AWS CloudWatch and Prometheus.