About Us

Working with Bernhard Schulte Shipmanagement (BSM) means partnering with one of the world’s leading third-party ship managers. As a multinational, family-owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and diverse expert knowledge boosts our capacity to innovate and take industry standards to the next level.

The BSM family includes over 20,000 seafarers and 2,000 shore-based staff in more than 30 locations and across the oceans. Together, we move a fleet of over 600 vessels and help hundreds of ship owners trade cargo all around the world safely and efficiently. We see it as our highest responsibility to operate with greatest respect to the integrity of the environment, the vessels, and our people.

Are you interested in exciting career opportunities, personal growth, and great development options in an international fast-paced working environment? Then join the BSM family!

Job Objective

• Handles the Technical Services and Procurement activities for the assigned vessels efficiently and promptly.
• Supports the Technical Superintendent in managing the vessel’s Budget to ensure cost optimization. Assesses and reports the performance of the vessels.
• Supports the Company’s maintenance and procurement strategies to achieve defined targets and goals.
• Ensure OHSE, Energy and Environmental compliance policies are upheld.

Assists and Supports the Technical Superintendent

Reports

1. Monitors all the Monthly Reports from the vessel.

2. Follows up on Lubricating Oil/Bunker/Boiler & Cooling Water Analysis Reports. Highlights any deviations to the Technical Superintendent and Vessel for follow up action.

3. Keeps Certification PAL updated for each assigned vessel.

4. Collates the necessary data required for the preparation of Owners Reports.

Services

1. Follows up on the service/repair arrangements as arranged by Technical Superintendent by way of issuance of timely Purchase Orders, Logistical Support etc.

2. Arranges for necessary services for Annual Surveys (Safety Equipment/Radio Surveys/Lifeboat & Davit Service etc.)

3. Communicates with Classification Societies for Annual & Occasional Surveys as directed by the Technical Superintendent.

4. Arranges for Annual and Routine Servicing of Vessel’s Equipment (Gas Instruments/MMC Tapes etc.)

Vendors

1. As far as practicable ensures that all service arrangements are carried out by approved and/or contracted vendors.

2. Issues the necessary Purchase Orders for services prior to the service delivery.

3. For ‘Urgent’ services during after Office Hours/Holidays liaises closely with Technical Superintendent to ensure that Purchase Orders are issued as soon as practicable on the next working day.

4. Follow up with vendor service delivery and updates from Technical Superintendent in case of potential problems which will affect approved costs.

5. If required, source for new vendors and liaises with the SCM Team for approval within the Purchase PAL system.

6. Provides feedback to the SCM Team on vendor performance, as applicable.

Purchasing & Quotation Management

1. Supports the vessel for ‘ad hoc’ & ‘emergency’ purchasing requirements as required.

2. Ensures that purchasing is done with approved and/or contracted vendors at the contracted prices.

3. Negotiates with vendors to optimize costs.

4. Reviews the monthly ASBA and highlights significant deviations to the Technical Superintendent.

Port Planning

1. Uses the ‘Port Planning’ module in Voyage PAL to register all services for each vessel for each port call.

2. Coordinates with the Central Purchasing Team vis-à-vis logistics for arranged services at each port call, if applicable.

PAL Utilization

1. Actively uses relevant modules of PAL – PMS, Purchase, Certification, Voyage, Drydock to support the Technical Superintendent and vessels.

2. As required provides user feedback to improve utility of the various modules

New Build Projects
Where an SMC is taking into management new buildings, develops the purchasing requirements for new build projects, in order to contribute to the smooth initiation of their project. Upon approval proceeds with the purchasing plan for new build projects, together with the staged delivery of initial outfit equipment, material and consumables in line with SCM policies

Follow-up of Service Arrangements and Procurement
Keeps the Technical Superintendent, Accounts Officers and Vessel Senior Officers updated on arranged Services as well as any Procurement as applicable. Inform relevant departments of current and potential invoices for optimization of Budget utilization.

Prepares prepayment vouchers as required and presents them for authorization, checks invoices and disbursement accounts, controlling they are not paid until all possible disputes are settled, and assists in verifying variance reports.

Requirements

Education & Qualifications

• Bachelor Degree in Business or Accounting, or equivalent or Second mate/ Third Engineer License

Work Experience

• 6 years experience in purchasing or supply chain management, preferably with a shipping background

Job specific skills

• Strong knowledge of vessel's technical requirements and voyage regulations
• Advanced knowledge of the local and regional market of technical subcontractors
• Very good negotiation skills
• Excellent communication abilities
• Strong organisational and project management skills
• Fluency in English
• PC literacy

Benefits

• On-the-job training
• First-hand exposure to the growing maritime technological industry
• Diverse workforce
• Technology-driven company
• Be a part of the ever-growing Schulte group family!

Technical Support Engineer

Salary: $4,500 - $5,000

Working Hour: 5 Days (9AM – 6PM)

Working Location: Henderson Road

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Technical Support Engineer

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

JOB DESCRIPTION:

1. Strong knowledge in Java, J2EE, spring, spring boot, Soap, Rest services

2. Good Understanding of Architecture, design patterns.

3. Working proficiency in development and tool sets like Git/Bit bucket, Jira, Jenkins

4. Good knowledge in OCP, Oracle/MySQL/Postgress, JBoss, Unix utilities

5. Understanding in implementing testing frameworks like Junit

Design, develop, execute and maintain application

6.Co-ordination with BU and stake holders to go through impact analysis and to propose solution

7.Co-ordination with offshore team for the deliverables

8.Provide testing, SIT, UAT support for the deliverables

Key Responsibilities:

Products / Systems

Manage product life cycles including new products and accessory configuration update. Create and maintain solution and product catalogue to support commercialization. Actively support new project proposals when new offers are needed for pre-sale and bidding requirements. Focus on Product and system Application Development for Southeast Asia and China. This is to broaden and differentiate Envac offers.

- The above scope includes technical understanding and application of engineering solutions, a variety of industrial equipment / components going into the solutions, system automation know-hows, and digitization trends. At the same time, finding local alternatives to address cost and delivery needs.

- Co-operate with Partners in each market for New Product Application development. Technically source from qualified partners. Manage confidentiality, IP and Business cases.

- Handle Product & Technical Complaints and provide On-site Services to support project teams if needed.

- Set up database with product catalogue to track in Projects – what new products used in what projects, lessons learned, recommendation for future projects, wish list for new products.

- Carry out market research in each country with insightful intelligence, analyse, and formulate into product market competition strategies to integrate into product development plan.

-

Design – (Have team with 3 designer)

- Standardize design fundamentals, identify gaps to improve.

- Lead and Work with design team in each office to proactively design into opportunities and ensure design accuracy with local needs.

- Establish proactive Relationship with Influential Project Consultants and design houses for Technical Spec-in. Track such leads as a KPI to drive for pipelines with business leaders.

-

Commercial / Cross functional Co-responsibilities

- Define choices of products / solutions for commercial team to choose from to meet market demand.

- Define product plan for each year by working with cross functional team.

- Collect customer demands with and through commercial team to solution specifications to enable new product development. Provide timely technical Supports to commercial team to remove product barriers.

- Implement strategic pricing practices while collaborating with Sales and management to strive for balanced decision.

- Carry out Regular On-site Examinations for Key Projects to validate new product functionality and existing product and system function issues (feedback from team) and provide improvements.

- Work with market communication team and R&D to design Product promotion scheme, provide training for sales, distributors and customers. Participate in and work with the marketing in various academic conferences, exhibitions and other marketing activities.

- Align with Global product strategy and information sharing representing the region. Make and update sales tools related to products. Be the regional owner to link global initiatives for product introduction and launching champion with support from market communication.

Duties and Responsibilities

Sales Support

-To attend technical review with sales team

-To attend technical meetings with clients

Project Support – HDB (Before Main Contractor)

-To attend coordination meetings with architects, m&e and structural consultants

-To coordinate and determine the level of pipe sleeve crossing under major roads

-To coordinate the level of pipe sleeve with major services such as sewer, power cables, etc

-To determine the position and depth of launching pits that will aid the installation under major roads

-To study and highlight authority requirements during the meeting.

-To reply to HDB review form

-To reply to NEA BP, DC, WD Advise

-To produce preliminary drawings to aid the tender process for main contractor

-To prepare drawings for PWCS QP endorsement

-To prepare drawings for Acoustic Consultant’s specifications

-To prepare drawings for MV provisions to be designed by MV consultant

Project Support – HDB (With Main Contractor)

-To attend technical meetings with main contractors

-To coordinate pipe clashes with m&e and structural services

Design Support

-To generate fabrication drawings for non-standard equipment

-To monitor project design submission schedule

-To allocate work assignments to other designers

-To check designs, shop drawings done by other designers

-To hold trainings to designers

Responsibilities:

• Assist Superintending Officer in daily close supervision and coordination duties for civil works (road, drainage, etc)
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works

Requirements:

• Diploma in Civil/Structural Engineering
• Registered as Resident Technical Officer with the Joint Accreditation Committee of the Institution of Engineers Singapore / Association of Consulting Engineers Singapore
• 8 years of relevant experience in quality assurance inspections on C&S works for various building/infrastructure projects

Responsibilities:

-Inspection and supervision of Architectural and building works as required under the project and mandated under the Building Control Act & Regulations.

-Inspect and conduct all required tests for the project.

-Preparation & issuance of site memos on bad workmanship & non-compliant works.

-As-built drawings checks.

-Monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately.

-Observe and comply with site safety, submit all reports as directed, and ensure that works are carried out in a safe and proper manner

-Attend and witness all on-site testing of architectural works as required by the Client and authorities.

-Check that all architectural works are carried out according to the approved drawings and specifications and conform to all authority standards and requirements.

-Inspect the completed works and record all defects for rectification before handing them over to the Client.

-Others duties and responsibilities listed in project's contract.

Job Requirements:

-Candidate must be registered with BCA/IES as Resident Technical Officer

-At least 3 Year(s) of working experience in the related field is required for this position.

-Required Skill(s): Supervision of Architectural, building and construction works.

-Must attain certification in "BCSS" and "Develop a Risk Management Implementation Plan (bizSAFE Level 2)".

-Preferably Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

-Good communication skills

• Working Hours: Monday-Friday 9am-6pm
• Location: Kaki Bukit
• Salary: $4000 - $5000 + VB

Requirements:

• Degree in Electrical, Mechanical or Technical Engineering.
• Must be knowledgeable with products and solutions of PAGA, CCTV, PABX, Fire Alarm systems, PLC/DCS systems, Fire & Gas detection and protection systems, Helideck lightings systems, Weather Monitoring systems, Aids to Navigation systems.
• Proficient in AutoCad drawings.
• Relevant work experience in Shipyard, Oil & Gas, Marine, Petrochemical background preferred.

Job Scope:

• Responsible for developing & maintaining customers’ base
• Technical Sales proposals / quotations and clarifications with customers
• Participates in project bidding - both technical & commercial
• Prepares technical drawings and project documentation & scheduling
• Hands-on product integration, troubleshooting, etc.
• Site (eg onboard vessel) survey, installation & support when required
• Involves in sales and marketing efforts

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description: Technical Writer / Business Analyst

Position: Technical Writer / Business Analyst
Location: Singapore
Job Type: Contract

Job Overview:

We are seeking an experienced Technical Writer / Business Analyst to join our team. The ideal candidate will have a solid background in creating both technical and functional documentation, with a deep understanding of software development and enterprise systems. In this role, you will work closely with developers, project managers, and stakeholders to produce high-quality documentation that clarifies complex technical concepts for diverse audiences. You will also contribute to business analysis tasks by gathering requirements and supporting the project lifecycle.

Key Responsibilities:

• Documentation Creation:
  • Develop comprehensive technical and functional documentation, including user guides, system manuals, API documentation, process flows, and training materials.
  • Work with software developers and product managers to understand system functionality and produce clear, concise documentation for various audiences.
  • Translate complex technical concepts into user-friendly documentation for both technical and non-technical stakeholders.
  • Maintain documentation repositories using tools like Confluence, Jira, and Excel, ensuring all documents are up-to-date and version controlled.
• Business Analysis:
  • Collaborate with stakeholders to gather, analyze, and document business requirements, functional specifications, and user stories.
  • Assist in translating business requirements into technical specifications that developers can implement.
  • Ensure alignment between technical solutions and business needs by reviewing project deliverables and providing feedback.
• Project Support:
  • Participate in project planning, helping to define scope, objectives, and timelines for documentation deliverables.
  • Manage multiple documentation projects simultaneously, ensuring that deadlines are met without compromising quality.
  • Act as a liaison between technical teams and end-users to gather feedback and continuously improve documentation and project processes.
• SDLC and Agile Familiarity:
  • Work within the software development lifecycle (SDLC) and contribute to Agile project teams, ensuring that documentation is created and maintained in an iterative, collaborative process.
  • Participate in sprint planning, daily stand-ups, and reviews to stay informed on development progress and adapt documentation as needed.

Required Skills and Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• At least 3 years of experience as a Technical Writer, Business Analyst, or in a related role.
• Strong understanding of the software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp and communicate complex technical concepts clearly for diverse audiences, including developers, project managers, and end-users.
• Proficiency with documentation tools like Confluence, Jira, and Excel, or similar platforms.
• Knowledge of software systems, APIs, databases, and enterprise architectures.
• Excellent organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously, working within tight deadlines.

Preferred Skills:

• Experience working with software development teams and project management tools.
• Strong technical knowledge of APIs, databases, and enterprise systems architecture.
• Prior experience in a fast-paced, Agile development environment.

Education & Certification:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.

This role is ideal for a detail-oriented and proactive individual with a passion for clear, effective communication. If you have the ability to translate complex technical concepts into simple, accessible documentation and enjoy working in a dynamic, collaborative environment, we encourage you to apply.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialised rail engineering works, sustainable solutions and FM Consultancy services.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities :

• Lead a team of Technicians and Supervisors for Mechanical facilities related activities
• Advise and lead the technical investigations for rectification works
• Liaise with contractors for rectification works or ad-hoc jobs
• Investigate, analyze and determine the root cause for breakdowns and faults
• Prepare technical reports on breakdowns and proposal
• Any other ad-hoc assignments assigned by the supervisor

Requirement :

• Minimum Diploma in Mechanical Engineering
• At least 3 years’ relevant experience in the facilities management industry
• Good communication skills, positive mindset and strong willingness to learn
• Hardworking and able to multi-task
• Have good documentation practice
• Has a good safety mindset and displays good WSH behaviour.

Job Summary:

The Head of Technical will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

The Head of Technical reports to the Technical Director.

Job Responsibilities:

• Lead a department with multiple teams of internal and/or external resources to deliver specified works within agreed parameters.
• Manage Security and Fire Decam teams and responsible for departments the day-to-day activities and operations.
• Implement and enforced best-practice Technical/project methodology and processes to the team, with the objective of better management.
• Develop and actively manage project plans in line with company standards to ensure solutions are delivered within agreed parameters.
• Take appropriate corrective action to ensure delivery remains on track.
• defining requirements, agreeing terms and ensuring delivery.
• Relationship management with external partner(s), communicate effectively and keep control of deliverables.
• Enhance current documentation of all infrastructure components and operation processes.
• Study the current department structure and provide the proposal and implementation plan for the restructure.
• Track and identify the new opportunities to improve our methodology and training offerings.
• Build technical relationship with prospects or existing/new customers.
• Lead one team and manage the team to complete the works within the schedule and budget.
• Study the current department structure and provide the proposal and implementation plan for the restructure.
• Sets targets, implement guidelines, and assists with any issues the team member may have.
• Communicates effectively with clients to identify needs and evaluate alternative technical solutions and strategies.
• In charge of Technical BCM and Banking audits with technical solutions to address audit findings.
• Handle customer complains.
• Participate in all programs and enforces all policies relating to performance evaluations and career development planning.
• Enforces standard policies and procedures to technical department.
• All other duties as assigned by management.

Job Requirements:

• Minimum 8-10 years related experience with demonstrable record of success
• Good communicator with excellent coordination skills
• Ability to work with multiple discipline projects
• Committed individual with great initiative and strong problem-solving skills
• Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Possess good leadership and organizing abilities
• Experience in the Security, ACS, CCTV, IDS, FIDS industry with integration knowledge and exposure to products and operations will be an added advantage
• Possess minimum diploma in Electrical/Electronics Engineering with at least 4 years working experience as managing agent of military camps

About our Company:

We are a leading engineering and construction company based in Singapore. With multifaceted project management capabilities and a strong diverse workforce, we provide a full range of services in engineering, procurement, construction and maintenance of power and industrial plants across the world.

Responsibilities

• Supervise construction works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings and site instructions by the supervising qualified persons
• Ensure that site personnel carry out their work in compliance with the prevailing regulations set up by the building authorities and government agencies of Singapore
• Perform tests to check the quality of materials
• Review project drawings and specifications, and raise any discrepancies and/or potential problems to the appointed Qualified Person and relevant stakeholders
• Attend meeting with qualified persons and relevant stakeholders
• Prepare progress reports
• Work under the control and direction of the appointed Qualified Person(s) when carried out his/her duties for the assigned project
• Any other duties as assigned from time to time

Prerequisites

• Diploma/Degree in Civil & Structural Engineering
• Accredited as a C&S Resident Technical Officer (RTO) by Institution of Engineering Singapore (IES) or Association of Consulting Engineers Singapore (ACES)
• Certificate in BCSS (Building Construction Safety Supervision) or other similar construction-safety certification
• Minimum 2 years of experience as a Resident Technical Officer (RTO)
• Able to read and interpret architectural drawings and details of construction projects
• Candidates with experience working in live plant conditions have added advantage
• Project Location: Jurong Island (Transport will be provided at designated pick-up points)

Responsibilities:

· Lead the local IT Department managing projects and the daily operations on data centre, servers, network infrastructure, cybersecurity, desktops and applications;

· Design and implement network infrastructure and cybersecurity measures to meet new business requirements and applications. Perform server consolidation and virtualization to replace aging servers;

· Manage the local data centre (CMS, FM200, UPS, CCTV);

· Liaise with potential and existing clients to understand their cybersecurity requirements to design and propose appropriate solutions;

· Design and update IT policies and procedures, perform vulnerability assessments, penetration tests and baseline hardening to meet their requirements of SSAE-18 certification, global IT standards and clients’ cybersecurity needs;

· Work with the Management and stakeholders to update the BCP/DR plan to meet new business requirements;

· Provide 2nd level support for the team of IT engineers. Escalate issues to vendors for quick resolution, schedule monthly servers’ maintenance, deploy upgrades/patches for systems and applications, perform system and cybersecurity monitoring;

· Assist in designing and implementing automated operations processing to improve effectiveness and efficiency of the team;

· Lead and ensure key group IT standards are followed to improve overall infrastructure stability and maturity;

· Project management such as overseeing entire project and preparing project schedule (Gantt Chart), etc.;

· Maintain relationship between customers and Juss Solutions Group;

Requirements:

· Degree in Computer Science/Information Technology or equivalent preferred;

· Minimum 10 years’ of IT experience with at least 5 years in a managerial position;

· Possess CCNA / CCNP certification will be highly valued;

· Experience in managing internal and external IT security audits is preferred (e.g. SSAE-18, MAS TRM, global audits, clients’ audits, etc.);

· Strong technical background in cybersecurity and network technology and management, i.e. firewalls, IDS/IPS, VPN, NAC, MDM, SIEM, routers, switches, antivirus, patch management, privilege access management, end point security, etc.;

· Proficient in Microsoft products which include Windows Server 2016/2019, SQL, Microsoft 365, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc.;

· Hands-on experience in administration of backup and recovery solution such as Veeam or Veritas , SCCM, VMWare, Citrix, Cisco & HPE switches, SAN, etc.;

· An advantage if candidate possess a Class 3 driving license;

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : API Technical System Analyst

• Must have 5+ years of a Core API System Analyst or API Technical Business Analyst experience is a must.
• 03+ years recent working experience in API technical analysis in banking domain is a must.
• Working experience in banking industry is mandatory for at least 03+ years.
• Must be hand-on experience with Agile BA ways of working like writing story points.
• Must have experience in eliciting high-level API technical requirements, formulating API specifications, collaborating with stakeholders, and ultimately shaping the API's structure.
• Write and maintain API programmable code outlined in technical instructions and specifications for software applications and operating systems.

Must be very well versed with:

Two Sides of API Utilization

APIs can be classified into two broad categories: those that are created (i.e., "produced") and those that are consumed (i.e., "utilized").

2. Technical Document Analysis

When dealing with the consumption of an API, it is often provided by a third-party vendor or provider. The API's documentation is a critical resource, encompassing vital information such as functional aspects, request payload, response payload, status messages, data attributes, data lengths, permissible values, and more.

API Monitoring and Maintenance

Post-release, continuous API monitoring is essential to track the uptime, performance, security, and adherence to SLAs. Regular maintenance ensures that the APIs remain reliable and that any issues are promptly addressed.

HDB SENIOR RESIDENT TECHNICAL OFFICER

1) Minimum 8 years experience in site supervision of highrise residential projects.

2) Essential to have good knowledge and experience with Architectural, Civil & Structural and M&E works.

3) Possess at least the National Construction Certificate of Supervision (NCCS).

4) Preferable with prior experience in HDB projects.

HDB RESIDENT TECHNICAL OFFICER

1) Minimum 3 years experiences in site supervision of highrise residential projects.

2) Essential to have good knowledge and experience with Architectural, Civil & structural and M&E works.

3) Possess at least the National Construction Certificate of Supervision (NCCS)4). Preferable with prior experience in HDB projects.

JOB DESCRIPTION:

1. Expert-level knowledge of Java/J2EE/React.js technologies
2. Strong understanding of full-stack architecture and design principles
3. Proficiency in Spring Boot and RESTful API development
4. Advanced experience with state management in React (e.g., Redux, Context API)
5. Good understanding in modern JavaScript (ES6+) and TypeScript
6. Solid understanding of Java application servers and ORM frameworks
7. Proficiency in build tools (e.g., Maven, Gradle, Webpack) and version control systems (e.g., Git)
8. Experience with CI/CD tools and practices
9. Strong knowledge of database technologies (SQL and NoSQL)
10. Familiarity with cloud platforms, preferably AWS or Azure
11. Experience with microservices architecture
12. Knowledge of containerization and orchestration tools (Docker, Kubernetes)
13. Understanding of GraphQL and server-side rendering
14. Proven experience in enterprise architecture and system design
15. Strong analytical and problem-solving skills
16. Excellent communication and presentation abilities
17. Leadership experience in managing and mentoring technical teams

We are looking for a Resident Technical Officer (RTO) to join our team for a key project with the Land Transport Authority (LTA). This is an exciting opportunity to be involved in critical infrastructure development, ensuring quality and compliance in civil and structural works.

Key Responsibilities:

• Supervise and monitor construction progress, ensuring compliance with approved drawings, specifications, and contract documents.

• Inspect materials and workmanship to maintain high-quality standards and adherence to project requirements.

• Conduct regular site inspections, report defects or non-conformances, and coordinate with the Qualified Person (QP) and other stakeholders to resolve issues.

• Provide onsite supervision and maintain accurate site records, ensuring all works align with approved plans.

• Oversee safety, environmental, and health matters, ensuring contractors follow relevant regulations.

• Prepare and submit progress reports to the QP and stakeholders, ensuring project timelines and quality standards are met.

• Assist in reviewing contractor's drawings, method statements, and procedures for proper execution on-site.

• Supervise the installation and monitoring of instrumentation, ensuring compliance with approved plans and regulatory requirements

Job Requirements:

• Diploma in Civil and Structural (C&S) Engineering.

• Must possess a valid RTO certificate from IES Singapore.

• Self-motivated and able to solve issues independently.

• Minimum 3 years of experience in the construction industry, with at least 1 year as an RTO.

• Experience in supervising the installation of monitoring instruments and using software for data presentation and analysis.

Job Title: IT Support/ Desktop Support Engineer

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: HarbourFront

Pay: $2800 - $3200

Duration: 1 year renewable contract

Working Hours: Office Hours

Key Responsibilities

1. Incident Management

• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
• Ensure all the information entered into the Incident Management System are accurate and complete to facilitate the generation of monthly report for Management review; else immediate rectification is to be done upon seeking supervisor approval.

2. Asset Management

• Ensure new PCs and IT peripherals deployed are in working conditions else rectification is to be done.
• Ensure the accuracy of the asset information, such as all are tagged and recorded into the asset database, accompanied by necessary form duly signed.
• Report any discrepancy of data to supervisor/ manager and perform the necessary rectification as per supervisor instruction.

3. Desktop Software / Patch Management

• Assist in the testing and rollout of the software/ patches to all PCs.
• Provide daily/ weekly/ monthly update on the progress to the supervisor.

4. Job Request

• Understand the user's requirement, provide recommendation and solution to the user within SLA.
• Provide immediate update on the status of the request assigned.
• Provide on-site VIP Support to key appointments holders.
• Manage and ensure Desktop Teams does meet a minimum expectation support standard.
• Train and guide Desktop Team on their job scope and knowledge transfer
• Manage Team Staff Movement Plan, Duty Roster, and Leave Forecast
• Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members
• Work with vendor support contact to resolve technical issues with the desktop environment or products principle.
• Escalate issues and involve experts or other ITD teams wherever required to resolve issues promptly.
• To identify the needs and requirements of the users and to try to coordinate and comply to meet asset management of client hardware and software.
• Oversee the day-to-day clinic BAU operation supports
• To manage, identify and handle issues that may arise and highlight them to relevant party/teams/management.
• Oversee Project coordination and implementation such as, migration project, Tech Refresh, clinics deployment or setup, and preparing / providing status reports and updates to stakeholders.
• Assisting in Condemning/Decommissioning of outdated assets and disposal
• Image Creation and Cloning (Acronis TrueImage) for Tech Refresh and daily BAU operations
• Was trained and learn how to setup an MDT Server (Microsoft Deployment Toolkit)
• Managing Daily IMAC Operations & Project IMAC, leading, scheduling and allocating resources for daily tasks required
• Perform installation, setup, configuration, diagnostic, migration, upgrading and maintenance of Desktop PC/Laptops, OS, Application, software and related IT peripherals
• Provide support to end-users in troubleshooting and resolving of desktop PC and related IT Products such as Printers

Requirements:

• Minimum 1 years' experience in IT/Desktop Support Engineer is preferred.

Interested applicants, please Email ,and look for

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

• Working Location: Jurong or Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700 - $3,200

Responsibilities:

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Responsibilities:

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Role: Contact Center – Customer Support

Designation: Customer Support Representative – Mobile Support

Department: Operations

Reports to: Team Leader

Summary:

Customer Support Representative for Mobile/ Fixed line provides day-to-day operational support via inbound calls and web support via live chats, emails and portal activities. This role is for someone who excels at problem solving and multi-tasking while providing “white glove” customer service and satisfaction.

Responsibilities:

• Provide day-to-day operational customer service via inbound calls and web support via live chats, email and portal activities.
• Process service orders, answer questions, troubleshoot basic mobile phone issues, maintain account information.
• Meet and improve schedule guidelines (log in, breaks, avail and on call handling time etc.) and demonstrate reliable attendance
• Complete assigned tasks accurately and within required customer assigned Service Level Agreements.
• Manage personal and customer support inboxes effectively and respond quickly to end user requests based on service standards set for each customer.
• Display professional, positive, and courteous phone etiquette.

Education:

• High School pass is minimum requirement with Excellent Communication skills
• Knowledge of English as the secondary language is preferred

Working conditions and requirements:

• Remote – Work from home
• Should be available to work between 7 AM to 7 PM local time (Rotational Shifts)
• Should have a reliable and fast Wi-Fi connection at home.
• Should be ready to connect via video during training and 1 on 1 discussions.
• Should have a safe and suitable work environment at home
• Should be able to work as per the break/lunch timings allocated by the supervisor

Selection Criteria: -

• Interview

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

Seeking for Network System & Desktop Support Engineer

Direct hire for a 1 year contract with an IT consultant company

Provide Onsite Support to Chinese technology conglomerate company

Salary range: $4000 - $5000
Working hours: 8.30am to 6.00pm (Monday to Friday)
Onsite support location: CapitaSky (Robinson Rd) & CapitaSpring (Market St)

Requirement:

• Singaporean
• Fluent in both English & Mandarin (need to liaise with Chinese speaking user/associate)
• Bachelor’s degree in Business (Management Information Systems), Computer Science, Business (Other) or equivalent.
• 2+ years of working experience in providing technical network system and desktop support to ensure smooth and effective delivery of IT services.
• 2+ years of experience working with global IT teams and delivering towards global and local business/IT needs.
• Knowledge of collaborative productivity tools, for example but not limited, instant messaging, collaboration, workspace, knowledge management, issue resolution, ticketing is preferred.
• Basic Knowledge of IT compliance and global regulations in data security, cyber security, and privacy is preferred
• Able to work in fast paced working environment

[Order ID: 740288]

Responsibilities:

• Communicating with customers / within departments for necessary arrangements such
  as confirmation of price fixing, payment arrangements, inventory management, etc.
• Maintaining accuracy of trade data stored in trading system through input and
  reconciliation.
• Recording trade data and ensure accuracy of various reports/calculations.
• Account Receivable / Account Payable checks.
• Maintaining proper filing of documentation (hard and soft copies).
• Coordination of structuring business process.
• Any other duties as assigned by Senior Manager or General Manager from time to time.

Requirements :

• Highly motivated to learn/improve the skills in processing the international commodity trade
• Has working experience in the Oil and Gas industry with general accounting knowledge (SAP)
• Basic knowledge on international commodity trade (INCOTERMS, trade finance, etc.)
• Other commodity trade knowledge may be taken into consideration, there is no experience in Oil & Gas industry
• Proficient in MS Office applications.

Please include the following for us to conduct an effective job matching for you:Earliest availability date/ notice period
Expected & Last drawn salary

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Victoria Loh Jie Li
EA Personnel Reg. No.: R1330197
EA Licence No.: 07C5771

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