• Plan and execute project work schedule to meet the project goals and datelines with different sector clients such as government, commercial and private.
• Prepare, update and present project work progression report in the meeting with the customer.
• Conduct system configuration setup, troubleshooting and commissioning for the ELV equipment such as CCTV system, door access card and intrusion detection system.
• Provide CCTV installation and design advise to the client during site survey.
• Manage and coordinate the contractor and stakeholders to ensure smooth implementation according to the project schedule.
• Negotiate the quotation with contractor before raising up the quotation for approval by management.
• Prepare and update the project documentation such as user manual, floor plan drawing and schematic drawing.
• Provide training to the clients and end users on the system features and operation.
• Provide technical support to the maintenance team after the commissioning.
• Maintain positive relationships with clients, address concerns and ensure clients are satisfied with the delivered solutions.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built.
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Marine Technical Purchasing Officer

Working days: Mon-Fri 9am to 6.30pm
Salary: $2800 - $4000
Location: Kim Seng Promenade (Nearest MRT: Great World)

Job Duties:

• Procurement, sourcing and purchase of vessels’ spare parts, supplies and services including preparation of relevant purchase orders and job orders to ensure proper supply for vessels.
• Compare prices, specifications, and delivery dates in order for Superintendents to review and determine the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and keeping track of vessels’ total expenditure against approved budgets. Verifies item received with items ordered; liaise and resolve with suppliers for mismatch item
• Monitor vessels’ movements, liaising with suppliers, masters and agents to ensure that supplies are delivered on board timely.
• Responsible for accurate record keeping, follow-up and filing of all stores and spares purchased for vessels.
• Actively follow up on vessels’ defect reports, arrangement of third party service vendors and docking issues etc.
• Coordinate closely with Technical Superintendent and shipboard officers.
• Co-ordinate with vessels on various technical matters as instructed by the Superintendents.
• Maintain and update vessels’ technical certificates and arrangement of renewals whenever required.
• Any ad-hoc duties as assigned by Technical Superintendents and or Technical Manager.

Job Requirements:

• Diploma holders with 2-3 years of purchasing experience preferably in Shipping industry
• Familiar with vessel records and certificates is added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

A. Role Description / Specific Responsibilities

1. Supervision of Employees / Drivers

2. Assessing the efficiency and technical proficiency of the team

3. Ensuring employees work safety / work process.

4. Resolving operational issues.

5. Monitor daily workflows to ensure operational needs are met.

6. Manage and fulfil Upper Management’s work targets / goals.

7. Prepare reports for upper management regarding operational issues.

8. Perform other operations related duties as assigned.

B. Competencies

1. Good communication skills and able to engage difficult personalities.

2. Active participation in engaging clients and fellow colleagues

3. Holds regular meetings for updating, gaining experience in slides presentation.

4. Gains experience in software development for logistics.

Class 3 License (preferably)

Our team is in the Education-Technology industry, focusing primarily on the B2B Adult Education market. We are developing a Learning Platform as a Service for both Adult Trainers and Learners. By integrating Learning Theory, Deep Tech, and Data Security, we will personalize the approach to training to optimize the efficiency and productivity of one's learning journey. We are searching for a support engineer to provide enterprise-level assistance to our customers. We welcome individuals who are proactive and want to further develop their skills in technical support and product development.

Job Description

• Setup production system for customers
• Providing pre-sales assistance, such as site surveys, client meetings, technical presentations, and system demonstrations.
• Verify the accuracy of system configurations and conduct UAT
• Conduct technical training sessions for the sales and customers
• Prepare materials for customer training and deliver professional training sessions.
• Assist project managers and engineers with technical support after sales.
• Respond promptly and efficiently to all service requests in accordance with company standards and policies.
• Taking ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Maintain customers’ system
• Get feedback from, and build solutions for users and customers

Job Requirements:

• 3+ years of experience in software support environment.
• A good verbal and written communication skill is a must
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Ability to diagnose and troubleshoot technical issues
• Excellent problem-solving skills
• Ability to provide step-by-step technical help, both written and verbal
• Familiarity with remote desktop applications and help desk software (eg. Zendesk)
• Working knowledge of HTML,CSS,Javascript,php,SQL and cloud computing
• Familiarity with LMS system is a plus.

Qualification

• BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or relevant quantitative field is preferred
• Preferably, you have worked in a startup environment with large enterprise experience.

Working Arrangement

• This position is a 50% work-from-home arrangement until further notice. The candidate is required to have a good working laptop/desktop together with a working webcam and microphone for virtual meetings.

We are currently seeking Resident Technical Officer on 4 months contract.

Job Responsibilities

• Perform roles and responsibilities required of site supervisors under the Building Control Act
• Supervise the timely execution of the works and maintain quality control
• Check all drawings and specifications to ensure that works are carried out in accordance with the approved plans for discrepancies
• Check on quality of works, materials and samples delivered to site
• Ensure that the required construction tests in connection with the construction works are carried out
• Ensure all construction works will not impact or affect the operations
• Ensure emergency preparedness protocols are adhered during trial runs or actual emergencies;
• Prepare defect lists, monitor progress of rectification works and ensure all defects are satisfactorily rectified;
• Supervise works to comply with statutory requirements and specifications
• Ensure that the structural elements or critical works of the construction works are being carried out in accordance with the approved plans
• Attend site, progress, variation and coordination meetings

Requirements

• The RTO-C&S shall have minimum Two (2) years of relevant experience as a RTO,
• The RTO-C&S shall possess a Diploma in the Civil /Structural discipline from a Polytechnic or equivalent;
• 2 years of relevant working experience

More openings at www.gasoil.com.sg

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• Liaise day-to-day fuel farm operations as per Standard Operating Procedures (SOPs).
• Enforce quality, environmental, occupational, health, security, and safety standards adherence.
• Organizes technicians to execute necessary operations in accordance with established plans.

Requirements:

• NITEC and above
• At least 5 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Responsibilities:

• Sustaining, improving and validating of written customer communications (by performing administrative, secretariat-support and scrutineering duties);
• The production news portal, the inhouse news portal and social media equivalent (by performing editorial support and technical duties);
• The progress of the projects (by performing curatorial and filing duties).
• He/she may assist in the functions of the permanent team members.

Period:

• 6 months

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• Up to $14/hour

Location:

• Rafflesplace

Requirements:

• Diploma/Degree holders
• Meticulousness and a keen eye for detail.
• Willingness to learn in a collaborative team environment.
• Solid administrative/organisational ability.
• Good writing and editing skills.
• Familiarity with digital tools like blog publishing & video editing, Microsoft Office and Sharepoint.
• Ability to multitask, adapt to evolving needs and work to deadline.
• Readiness to carry out special projects that may involve taking on independent responsibilities.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position: Administrative Support

Able to start: Feburary 2024

Salary: Up to 2.8k

Job Description:

• Support day-to-day administrative tasks.
• Ensure accurate and timely uploading of schedules and records.
• Compile and generate reports.
• Facilitate the issuance of digital credentials.
• Perform occasional course support activities.
• Handle assigned ad-hoc administrative duties.

Job Requirements:

• Meticulous with a keen eye for detail in data handling.
• Resourceful, flexible, and highly responsible team player.
• Proficient in MS Office

Good to have:

• Experience in Learning Management System, Training Management System and TP Gateway.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Responsibilities:

• You will play an integral role, as part of the Facilities Management team in an iconic mall, to ensure that the engineering facilities are maintained at the highest standards
• Carry out maintenance works in accordance to maintenance schedule and monitor term contractors in their routine servicing works
• Monitoring and operation of state of the art AV/ multimedia systems
• Provides all aspects of engineering and technical services support to the Operations Team as well as attending to Tenant's requests, feedbacks and complaints on maintenance related matters

Period:

• Permanent

Location:

• Orchard

Working Hours:

• 5 days (3 rotating shifts):Morning: 7am – 4:30pm
  Afternoon: 1pm – 10:30pm
  Night: 10pm – 7:30am
  

Salary:

• Up to $2700

Requirements:

• Min NTC 2/3 or NITEC/Higher NITEC in Mechanical/Electrical/ Building
• Minimum 3 years relevant working experience in maintenance of M&E systems and building facilities
• Basic computer knowledge
• Excellent team worker
• Conversant in English
• Willing to work weekends and shifts

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).

• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Responsibilities:

• Develop new applications / sub-modules in accordance to the technical and system design specifications for the Business
• Maintain and enhance the existing modules / applications and implement the system changes based on the functional specifications given
• Propose and implement new methodology / framework / algorithm which will benefit the development processes as well as business goals
• Interact extensively with internal /external business users to understand business issues and challenges for Taxi business, translating the above into technical specifications for system design and development
• Provide guidance to staff / system developers on system development and design
• Lead and manage the assigned projects plus on-going support activities

Requirements:

• Bachelor Degree in Computer Science, Software Engineering, or equivalent discipline
• At least 8 years of Software Development with 2 years leadership experience
• Familiarity with Linux and Windows platforms, Java, C# and .NET
• Familiar with databases and application servers such as Oracle, PostgreSQL and JBoss
• Strong software engineering skills with a track record of delivering web applications and APIs
• Strong organizational skills,attention to detail and tenacityfor follow-through

Our client is a Engineering Company, one of the most established pioneers in the Oil & Gas industry. Due to business needs, they are now recruiting a Sales Administrator to be part of their Sales team. They are located in the East - easily accessible.

Job Responsibilities of Sales Administrator:

• Liaise with customers for sales enquiries
• Prepare quotation & documents
• Send order to manufacturer
• Provide support to sales engineer
• General admin duties
• Prepare monthly sales order report

Requirements

• Minimum ITE in any discipline
• Minimum 1 year of sales support experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidates will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities

• Manager is responsible for the safe, efficient and environment conscious operation of the vessels assigned, typical 3-5 Gas vessels.
• To ensure vessel/s comply with all relevant rules & regulations with special emphasis on the ISM code, the ISO 9001 and ISO 14001 standard as well as flag state, port state and the industry's special requirements and regulations, and render support to ships as appropriate.
• During the absence of a Vessel Manager, the Fleet Manager in the respective Group assumes the responsibility or delegate another back up vessel manager.
• Give support on matters related to technical operations as required.
• Keep technical statistics.
• Attend to additional duties as decided during the annual employee dialogue.
• Analyse and respond to Undesired Events.
• Participate in evaluation of Shipboard management Systems Review.
• Arrange Management Reviews and ensure actions decided upon are implemented.

Requirements

• Minimum Diploma and above in Maritime Studies or a relevant discipline
• COC Class 1 Certified
• Preferably 2 years experience as Superintendent
• Must have sailed as a Chief Engineer on LNG vessels and/or FSRU or LNGBV
• Good communication and negotiation skills

Clarence Khoh

R1552376

Straits Interactive delivers sustainable data governance solutions that help organisations create trust in today’s data-driven world. As trusted advisors to SMEs, MNCs and data protection authorities in the region, we provide comprehensive competency, consulting and capability roadmaps in data protection and governance. We enable these competencies by partnering top universities in the region and international certification bodies to provide advanced diplomas, degrees, and certification courses.

We are seeking an experienced IT Operations & App Support Specialist to join our team. In this role, you will be responsible for assisting in the testing of websites, new products, and apps, including quality assurance of these products, as well as managing and troubleshooting software bugs. You will work closely with the Business Tech solutions team and the IT department to ensure that our products are of the highest quality and meet our customers' needs.

KEY RESPONSIBILITIES:

• Test websites, new products, and apps to ensure that they are of high quality and meet our customers' needs.
• Test ecommerce website and app functionality, identify issues, and ensure the site meets our customers' needs.
• Collaborate with the Business Tech solutions team to identify, troubleshoot, and resolve software bugs.
• Assist in the development and execution of testing plans and scripts.
• Provide end-user support for our products and services, including troubleshooting technical issues and answering questions.
• Prepare reports detailing software bugs, testing results, and other relevant information to communicate findings to the team.
• Ensure that our products are compliant with industry standards and regulations.
• Stay up-to-date with the latest trends and technologies in software development and testing.

KEY REQUIREMENTS:

• Dip or Bachelor's degree in computer science, software engineering, or a related field preferred.
• 2+ years of experience in IT operations or app support.
• Experience with software testing and quality assurance.
• Experience with UI/UX design and testing.
• Proficiency in software testing tools and technologies.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and project management skills.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Job Title: IDM L3 Support Analyst

Role: Production Support Analyst

Job Requisition Number: JR27924

Job Level: 6 - 9 years of relevant experience (L3)

Location: Singapore

Key Skills: JAVA, Python, OIM ,Linux scripting

Key Responsibilities

l Develop scripts to automate conversion of user access listing in PDF, EXCEL, CSV, TXT into the required standardized format.

l Developing custom BI reports

l Create and generate Linux scripts based on the client requirements

l Support day-to-day functional and business technology support including incident and problem management, root cause analysis.

l Expected to drive improvements through influence and strong relationships with managers in other teams.

l Collaborate well with stakeholders, application, business, infrastructure, security, and operations to continuously improve the stability of applications

l Correlate events across multiple systems to proactively surface and resolve deep, underlying issues

l Provide after office hours’ standby support and for emergency recoveries, including managing major incident of critical services.

l Work with level 1 and Level 2 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.

l Developing customer-facing support documentation, when appropriate, to summarize common support issues.

l Collaborating with wider Product Support, Sustaining and Engineering teams to identify root cause and solutions.

Key Requirements

l 5-9 years of relevant experience in JAVA and Python to develop complex solutions for automation.

l Knowledge in Identity Management domain (Oracle Identity Governance) is preferable.

l Strong working knowledge on Oracle Database, Linux, Unix & Windows Enterprise Server OS, with mixed skills around administration and troubleshooting

l Working knowledge of Java Scripts, WebLogic, JBOSS, API’s

l Excellent troubleshooting skills

l Networking infrastructure - Proxies, Load balancers, Firewalls, SSL

l Installing/tuning/code analysis of custom Java coding for schedulers, Java Tasks and adapters

l Working Knowledge on Directory - LDAP and AD Databases – SQL, Oracle and Reporting BI Publisher

l Excellent Communication - both verbal and written; support is conducted via web-based ticketing system and over web conferencing

l Demonstrable collaboration and teamwork skills

l Ability to be a good listener; identifying key information in order to reproduce a customer’s problem remotely

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Responsibilities:

• The Production Support person is responsible for managing the Temenos’ Odyssey Triple A, Edge Connect (RM Workbench), Client Dashboard and OneStart applications for the Private Bank business
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Job Requirements:

• Knowledge in Temenos TripleA and Odyssey suite of products
• Degree in Computer Science / Engineering or related disciplines
• 5-10 years of hands-on application management experience, preferably in the Private Banking / Wealth Management business
• Strong skills in Unix / Linux, Perl / Shell scripting, Sybase Database, BMC Control-M Scheduler
• Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

• Basic understanding of the front to back of Private Banking / Wealth Management operations
• Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

• This position will, under limited supervision, work as a part of a high-energy team to support all Project Management functions for the Departments. This will involve acting as frontline support for the Microsoft Project Enterprise system to all levels of the organization. The daily activities will include, but not be limited to, assisting users with Project Assignments for weekly timesheets, assisting Project Managers in the constructions and upkeep of Development Project Schedules, providing reports on Project Cost and Status as requested, ensuring MS Project and SAP are kept in sync through manual updates, continuous maintenance of user database for MS Project System.
• Responsibilities:Experience requested for this position will be a passion for planning and customer service. Microsoft Office proficiency is a must and experience in scheduling software (MS Project / P6) is a plus but not required. A strong personality and willingness to champion the department policies to all users will be very beneficial.

• Mandatory Skills Description:-Project control
  -Project coordination
  -Microsoft Project Enterprise
  -Development Project Schedules
  -Project Cost and Status Reporting
• Nice-to-Have Skills:Previous experience with SAP and P6 would be beneficial

Tech Support | Troubleshooting | Rochor

• Working Hour : Monday-Saturday [ 10am-7.30pm ]
• Location: Sim Lim Square (Rochor)
• Salary: $2000 +- depends on experience

Requirements:

• Proven experience as a technician or other customer support role
• Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues

Job Scope:

• Serve as the first point of contact for customers seeking technical assistance through walk ins, over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Assist in onsite installation/service
• Assist in RMA processing
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant