Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire an IT Workplace Engineer – (M365/IT Support). This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Job Responsibilities:

· Deploy Office/Microsoft 365 Environments

· Deploy Azure AD Environments

· Deploy advanced Microsoft 365 Services including Enterprise and Mobility

· Architect Office/Microsoft 365 Service Environments

· Maintenance of Azure Active Directory environments including Group Policies

· Deployment of Infrastructure improvements on Client environments

· Assist in maintaining and deploying other Client applications and environments

· Leading initiatives for researching and deploying new applications

· Leading IT Projects for Clients

· Coordinating various IT Staff and Operations

· Assist in managing Support Services and related deliverables

· Working with End-Users and Vendors to support applications and environments

· Working with Client Stakeholders on strategy and vision

· Meeting regularly with Clients and attend Client meetings and engaging Executive Management

· Supporting Client initiatives remotely and on-premises

Qualifications

· Three years or more of IT support experience is preferred

· One year or more of advanced Office 365 experience is preferred

· Solid experience in support management roles is preferred

· Experience with Microsoft Azure Active Directory is preferred

· Having a worked in a highly motivated, fast-paced, critical support role

· An excellent reputation for support to end-users and leading teams

· Excellent decision making and critical-thinking skills

· Excellent organizational and communication skills are required

· Ability to meet deadlines with Projects and Assignments

· Ability to learn and support new technologies and train others

· Must be an energetic and highly motivated self-starter

· Must be self-motivated and have a positive attitude

· Must be detail oriented

· Must have the ability to multi-task

· Must have excellent oral and written communication skills

· Must have the ability to communicate effectively with others

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Job Objectives

You will be responsible to migrate and onboard the Bank’s applications into Dynamic Application Security Testing (DAST) platform. Onboarding process and technicalities require candidates to be technical person.

This role will include tasks to deliver and ensure DevOps systems reliability, availability and getting systems back to steady state as quickly as possible.

You design and implement automation initiatives, perform script development and use DevOps tools to the advantage. In this portfolio of DevOps platform, you would also be responsible to maintain all DevOps Enterprise toolsets, OS patching, tools version upgrades, certificate-renewals. You would adopt enterprise monitoring culture, implementing SRE principles to identify and remediate issues before SLA, SLI, SLOs are violated. The successful candidate will be a technically savvy, dynamic leader, excellent communicator, have demonstrable technical hand-on supporting DevOps toolset coupled with excellent infrastructure knowledge and automation expertise.

As part of a cross-functional product development group, you should be comfortable with working as part of highly talented teams ensuring that modern technology and process are utilised as part of the role.

Key Responsibilities

We’re looking for a hands-on engineer who will be:

· MUST have deep hands-on knowledge and experience in Dynamic Application Security Testing (DAST) methodology and related tools like App Scan

· MUST have deep hands-on knowledge and experience in DevOps tool chain support and operability

· Ensures all DevOps tools 100% uptime, ensuring high levels of application reliability and resiliency

· Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Jenkins, SonarQube, Artifactory, xRay)

· Troubleshoot, deep dive RCA and fix DevOps platform issues related to DevOps platforms

· Establish enterprise monitoring capabilities for DevOps toolsets

· Has deep technical knowledge on debug, troubleshooting Jenkins groovy scripts, pipelines thru Jenkins, Bitbucket, SonarQube, etc

· Able to code, script, automate full DevOps automation capabilities to enhance and elevate automation from manual human tasks.

· Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.

· Support OS and DevOps applications patching related activities.

· Remediate DevOps infrastructure issues such as Control-M jobs, backup jobs, BMC Alerts, schedulers, cron-batch, shell scripting commands, etc.

· MUST have automation through server-side Unix/Linux shell scripting technical knowledge

· Work with the vendors in areas of technical support, upgrade DevOps tools, etc

· Configuring server side items - SSO, SSL, Load Balancer, Auto Scaling and DNS setup

Key Requirements

Must:

Knowledge of DevOps Tools

· Technical hands-on knowledge in Dynamic Application Security Testing (DAST) HCL AppScan

· Deep Technical hands-on knowledge in Atlassian stack (Jira, Confluence, Bitbucket)

· Deep Technical hands-on knowledge in platforms such as Jenkins, SonarQube, Artifactory, xRay

Debug and Issue Troubleshooting

· Debug, troubleshooting, diagnose, fix platforms related issues for all the above DevOps tools

· Debug, troubleshooting, diagnose, fix groovy scripts issues (runtime Build, Deploy, Scan, etc)

Pipeline development and Automation

· Hand-on experience in coding, developing and maintaining CI/CD build, deploy pipelines

· Deep Technical experience in automation with groovy scripts.

· Deep technical experience in server-side Unix/Linux shell scripting.

· Able to develop and enhance new automation scripts thru Jenkins pipelines (Groovy scripts, APIs)

Platform Tool Support

· Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset.

· MUST be able to work in stretch example: off-office hours support (weekends, holidays)

· Support and maintain all DevOps platform tools uptime to meet SLA

· Support DevOps pipelines issues (Build, Scan, Deploy, Run, Test) phases of DevOps

· Support to DevOps champions and development team

Should:

· Build relationships with DevOps domain champions, development communities and developers

· Comfortable working in a challenging environment

· Able to design a strategy and then execute against it

· Manage delivery of complex projects by simplifying into smaller deliveries

· Ability to benchmark industry standard tools and implement it

Advantageous

· Knowledge of SRE best practices

· Implement SLI, SLO key indicators to this role

· Extensive background in working with service support teams Infrastructure, Network, Storage, Security, Operations

· Self-directed and comfortable working in ambiguous environments

· Experience working in a highly matrixed organization

(12 months contract)

Working Day: Mon to Fri

Working Hours: 9am - 6pm

Office Location: Kaki Bukit

Salary: $3,500 - $3,850

RESPONSIBILITIES:

• Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
• As a Regional IT to provides Remote, On-Site or Station Technical Support to FedEx Operations Staff & Customers.
• To work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies that including Networks equipment & Software Applications Deployment.
• To perform technical support, problem resolution & provides input to the isolation & resolution of component likes network appliance, different type of hardware & software problems.
• Resolve issues that occur outside work hours whenever needed.
• Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Established in 2006, Easmed has grown over the years to be a leading medical device distributor specialising in bringing innovative products in the fields of ENT, General Surgery, Urology, Sleep Medicine, Respiratory and Critical Care in South-East Asia.

As part of Easmed’s philosophy to build value and trust to our Customers and Partners, in addition in collaborating with international medical device brands including Stryker, Lumenis, Cook Medical and Resmed, we have also established our very own Easmed Academy, a training arm of the business, to raise the educational value to our customers and partners.

As part of our expansion plan to continue to push our boundaries to transform healthcare through medical education and delivering our promise to create a better life for all and hence raising the standards of medical care, our team is seeking to recruit an Data analyst / IT Support Executive.

Reporting to the Senior Regional Operations & Technical Service Manager, you will represent the company to support IT needs. You will be the first point of contact for employees who experience technical issues with computer hardware, software, networking or other devices.

Specifically, you will

• provide technical support & advice to employees and customers
• install, configure and maintain computer hardware, software and systems
• troubleshoot and solve technical issues relating to computers/phones/tablets
• maintain software licenses and the in-house server
• manage email accounts – including set up for new users
• manage purchase of new assets, the return of assets and the inventory for each repair
• manage and maintain network security & equipment safety
• assist IT projects and deployments
• train and guide employees on the use of technology
• evaluate, configure & implement new technology for company
• keep up-to-date with new technologies and industry developments

You should possess at least a Diploma preferably IT-related and/or have 1 to 2 years of relevant working experience.

To succeed in this role, you should possess the competency for efficient & quality to ensure IT team’s contribution is valuable. As you will be required to work with various divisions, you must possess strong collaboration skills.

We regret to inform that only shortlisted candidates will be contacted.

Mandatory Skills

Job Responsibilities:

1) Taking L1 and L2 support of existing BAU systems.
2) Taking the ownership of investigating the root causes within SLA
3) Manage the lifecycle of Jira tickets.
4) To coordinate and support infrastructure maintenance activities.
5) To manage implementations of new application releases;
adhering to the best practices of the release management process.
6) To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
7) To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
8) To enhance existing support process to maintain/improve service level & quality.
9) Linux and Maria DB/Any database knowledge is must

Requirement:

• More than 5 yearsApplication Support Experience will be highly considered.

• Familiar withMariaDB, KAFKA, Openshift, Jenkins, BitBucket

• Possess experience and proficiency in UNIX Shell/Perl Scripting

• Knowledgeable onJava, HTML and JavaScripting.

• Effective communicator, with the ability to communicate with business/users

• Independent, proactive and demonstrate 'can-do' mentality

• Strong team player

• Ability to work under pressure and deliver excellent results.

Working Hours :-

• Time : 9 to 6PM
• If there are deployments and incidents after office hours, staff needs to be flexible to work beyond office hours. Time-off is allowed if work more than 4 hours
• If the staff work the previous night, the time can be adjusted so that the staff can recover and have sufficient rest.

Qualifications

• The candidate should demonstrate a combination of Technical and Functional skills together will excellent communication and interpersonal skills.

• Minimum of Bachelor's Degree in Computer Science or a related IT major, with at least 5 ~ 6 years of relevant experience.

Experience

• Strong experience in and preference for application production support. Must have a production support and continuous improvement mindset.

• Strong technical background in web-based applications development on JAVA/J2EE/TIBCO platform.

• Experience in supporting Supply Chain and Trade Finance applications.

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Mandatory Skills

Responsibilities:

• Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
• Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
• To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
• Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
• Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Good communication skills, negotiation skills, and stakeholder management.
• Adhere to organizational guidelines and process during deliver.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

• Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
• Working Experience on any microservice platform mostly in Banking.
• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
• Ability to work with stakeholders to stretch role in depth/width.
• Should be well-versed with latest Finacle and technology trends.
• Good experience in running automation and service improvements experience.
• Good experience on working with multiple teams of infra and Functional team.

Mandatory Skills

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Desktop Support Engineer | L1 & L2 Support | Up to $3.3k | 5 Days | Kaki Bukit

$2300 - $3300
Office : Kaki Bukit ( On site/ Client servicing can Claim Transport )
5 days 9.00am - 6.30pm

Responsibilities:

• Maintenance of IT peripherals including backup & recovery
• Set-up, installation, re-installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
• Troubleshoot hardware & software issues
• Users profile administration
• Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
• Installation and configuration of software according to customer standard

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

We are seeking a skilled IT Support Technician to join our team and provide technical assistance and support for end users & partners. The ideal candidate will have a technical background, excellent troubleshooting skills, and the ability to communicate effectively with users at all levels.

This role will involve resolving technical issues, installing and configuring hardware and software, and providing technical guidance to junior product support staff.

Key Responsibilities:

• Provide technical support and assistance to end users via phone, email, remote tools, and in person.

• Troubleshoot and resolve hardware, software, and network issues escalated from Level 1 support.

• Install, configure, and maintain desktops, laptops, printers, and other end-user devices.

• Diagnose and resolve technical problems related to operating systems, applications, and company’s brand product.

• Collaborate with customer’s IT teams to escalate and resolve any complex technical issues in a timely manner.

• Document all support activities, including troubleshooting steps, resolutions, and user interactions into the system.

• Provide training and guidance to end users on the use of hardware, software, and systems. (Ad-Hoc)

• Perform software updates, patches, and system upgrades as required to ensure security and stability.

• Assist to maintain inventory of hardware and software assets, including tracking and managing equipment and licenses. (Ad-Hoc)

Qualifications:

• 1~2+ years of experience in a L1/2 desktop support role or similar position. (Preferably but training provided too)

• Experience troubleshooting hardware, software, and network issues in a Windows environment.

• Knowledge of Active Directory, Group Policy, and other Windows domain services (Preferably but training provided too)

• Familiarity with remote desktop support tools and techniques.

• Excellent communication and interpersonal skills, with the ability to interact professionally with users at all levels.

• Strong problem-solving and analytical skills, with attention to detail.

• Ability to work independently and collaboratively in a fast-paced environment.

Soft Skills:

• Self learner & team player

• Proactive and strong analytical skills

• Quick Learner

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Provide Remote, On-Site, or Station Technical Support to FedEx Operations Staff & Customers as a Regional IT.
3. Work closely with 3rd Party Organizations in the Diagnostics, Maintenance & Support of all Electronic Technologies, including Network equipment & Software Applications Deployment.
4. Perform technical support, problem resolution & provide input to the isolation & resolution of components like network appliances and various hardware & software problems.
5. Resolve issues that occur outside work hours whenever needed.
6. Perform other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• Diploma/Degree in Information Technology from recognized institutes.
• Proven work experience as a Senior Desktop Support Engineer, Senior Technical Support Engineer, or similar role for about 4 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless, and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in a multi-cultural environment.
• Ability to deal with ambiguity, negotiation, and unorganized situations.
• Ability to leverage available tools such as subscription services, internet, or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support for general IT requests like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone, and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage, and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practices.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good Analytical Skills, Problem Solving Skills, Judgement & Decision-Making Skills, Influencing & Persuasion Skills, Interpersonal Skills, high adaptability, and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• Regular interaction with First Line Management, Senior Management, Directors, and occasional interaction with Officers (VP and above) for internal contacts.
• Regular interaction with Suppliers, Vendors, and 3rd party Consultants for external contacts.

Responsibilities:

· Proficiency in Python used both for Machine Learning and automation tasks

· Good knowledge of Bash and Unix/Linux command-line toolkit is a must-have.

· Hands on experience building CI/CD pipelines orchestration by Jenkins, GitLab CI, GitHub Actions or similar tools is a must-have.

· Knowledge of OpenShift / Kubernetes is a must-have.

· Good understanding of Machine Learning libraries such as Panda, NumPy, H2O, or TensorFlow.

Skills/Requirement:

· Knowledge in the operationalization of Data Science projects (MLOps) using at least one of the popular frameworks or platforms (e.g., Kubeflow, AWS Sagemaker, Google AI Platform, Azure Machine Learning, DataRobot, Dataiku, H2O, or DKube).

· Knowledge of Distributed Data Processing framework, such as Spark, or Dask.

· Knowledge of Workflow Orchestrator, such as Airflow or Ctrl-M.

· Knowledge Logging and Monitoring tools, such as Splunk and Geneos.

· Experience in defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.

· Experience in Machine Learning operationalization and orchestration (MLOps) tools, techniques and platforms. This includes scaling delivery of models, managing and governing Machine Learning Models, and managing and scaling AI platforms.

· Knowledge of cloud platforms (e.g. AWS, GCP) would be an advantage.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R22105078 (Kanimozhi Naveen Kumar)

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.“

Mandatory Skills

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Title: IT Service Manager - ServiceNow ITOM Senior Technical Consultant / Team Lead

Engagements

· Work on assigned activity / task with delivery team to understand the solution and specific client requirement

· Find and gather information sources to interpret problem statement, execute analysis and present findings to team members and stakeholders

• Maintains sufficient technical capability and ServiceNow ITOM best practice knowledge to be able to implement and administer the solution

Qualifications

• Minimum IT 5+ years of experience
• Minimum 3+ years of experience with ServiceNow ITOM Suite of applications
• Possess ServiceNow Certified System Administrator (CSA), CIS-Discovery and CIS – Event Management

Requirements

• ServiceNow Discovery and Event Management Subject Matter Expert (SME)
• Familiar with ServiceNow Discovery, MID Server, Agent Client Collector and Event Management features
• Configuration of the application, workflows and UI.
• Development of required integration components using IntegrationHub
• Strong in Scripting (JavaScript), Business Rules, Flows and Out-Of-Box capabilities

For a quick response, please share your resume to [email protected]

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsibilities:

• Oversee the operations and maintenance of a group of specialist clinics and day surgery centres.
• Plan and coordinate daily operations activities and resource utilization.
• Support the Operations team to achieve optimal operation and efficiency of clinics/centres, ensuring excellent customer service.
• Work closely with internal stakeholders to ensure smooth operations of the clinics/centres.
• Demonstrate excellent organizational and management skills.
• Provide solutions to operational issues to enhance clinics'/centres' performance and service.
• Ensure compliance with MOH updates/regulations.
• Commute daily within clinics/centres as needed.

REQUIREMENTS:

• Minimum Diploma in any discipline from a recognized institution.
• Minimum 2 years’ experience in operations management and customer service in the healthcare industry preferred.
• Possess initiative to resolve issues with a "can do" attitude.
• Ability to multitask and meet deadlines.
• Strong organizational, interpersonal, and communication skills.
• Good problem-solving and negotiation skills.
• Ability to work in a fast-paced and driven environment.
• Knowledge of medical instruments and IT troubleshooting is advantageous.
• Good interpersonal and communication skills.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Developer

Job Requisition Number: JR37330

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Devops

Job Responsibilities

We’re looking for a hands-on engineer who will be:

· MUST have deep hands-on knowledge and experience in Dynamic Application Security Testing (DAST) methodology and related tools like App Scan

· MUST have deep hands-on knowledge and experience in DevOps tool chain support and operability

· Ensures all DevOps tools 100% uptime, ensuring high levels of application reliability and resiliency

· Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Jenkins, SonarQube, Artifactory, xRay)

· Troubleshoot, deep dive RCA and fix DevOps platform issues related to DevOps platforms

· Establish enterprise monitoring capabilities for DevOps toolsets

· Has deep technical knowledge on debug, troubleshooting Jenkins groovy scripts, pipelines thru Jenkins, Bitbucket, SonarQube, etc

· Able to code, script, automate full DevOps automation capabilities to enhance and elevate automation from manual human tasks.

· Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.

· Support OS and DevOps applications patching related activities.

· Remediate DevOps infrastructure issues such as Control-M jobs, backup jobs, BMC Alerts, schedulers, cron-batch, shell scripting commands, etc.

• MUST have automation through server-side Unix/Linux shell scripting technical knowledge

· Work with the vendors in areas of technical support, upgrade DevOps tools, etc

· Configuring server side items - SSO, SSL, Load Balancer, Auto Scaling and DNS setup

Job Requirements

Must:

Knowledge of DevOps Tools

1. Technical hands-on knowledge in Dynamic Application Security Testing (DAST) HCL AppScan
2. Deep Technical hands-on knowledge in Atlassian stack (Jira, Confluence, Bitbucket)
3. Deep Technical hands-on knowledge in platforms such as Jenkins, SonarQube, Artifactory, xRay

Debug and Issue Troubleshooting

1. Debug, troubleshooting, diagnose, fix platforms related issues for all the above DevOps tools
2. Debug, troubleshooting, diagnose, fix groovy scripts issues (runtime Build, Deploy, Scan, etc)

Pipeline development and Automation

1. Hand-on experience in coding, developing and maintaining CI/CD build, deploy pipelines
2. Deep Technical experience in automation with groovy scripts.
3. Deep technical experience in server-side Unix/Linux shell scripting.
4. Able to develop and enhance new automation scripts thru Jenkins pipelines (Groovy scripts, APIs)

Platform Tool Support

1. Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset.
2. MUST be able to work in stretch example: off-office hours support (weekends, holidays)
3. Support and maintain all DevOps platform tools uptime to meet SLA
4. Support DevOps pipelines issues (Build, Scan, Deploy, Run, Test) phases of DevOps
5. Support to DevOps champions and development team

Should:

• Build relationships with DevOps domain champions, development communities and developers
• Comfortable working in a challenging environment
• Able to design a strategy and then execute against it
• Manage delivery of complex projects by simplifying into smaller deliveries
• Ability to benchmark industry standard tools and implement it

Advantageous

• Knowledge of SRE best practices
• Implement SLI, SLO key indicators to this role
• Extensive background in working with service support teams Infrastructure, Network, Storage, Security, Operations
• Self-directed and comfortable working in ambiguous environments

Experience working in a highly matrixed organization

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Job Type : Short term contract / Freelance
• Duration 15th Aug 2024 to 23rd of Aug 24 ( 9 days )
• Mode of Work : Work from office

· Looking for a Desktop Support Engineer to provide technical assistance to remotely. Hands on experience in troubleshoot Desktop/ Laptop OS (Mac) and office and other application software.

· Installation and configure Windows &MAC Workstations

· Knowledge of Different versions of Windows & Mac OS X

· Install and configure Office application with other Line of Business Applications on Windows & MAC

· Hands-on experience with MAC OS and Knowledge in Windows 10/11 OS environments is added advantage

· Knowledge on File vault Encryption / Decryption

· Diagnoses and resolving software and hardware incidents, including operating systems (MAC) and across a range of application software on the client machine (Office applications, Outlook, Teams, OneDrive etc.)

· Mobile device management, configure outlook, teams, Microsoft Authenticator etc. (iPhone, iPad, Android , Surface etc.)

· Basic knowledge on Office365 services, Active Directory, and user login methods

· Knowledge on JAMF application push and deployment for workstations

· Walking customers through installing applications and computer peripherals

· Guide users with simple, step-by-step instructions

· Conduct remote troubleshooting

· OS and Application support, ticket handling on INC, SR

· Good to have ticketing tool knowledge – SNOW, JIRA, etc.

· Test alternative pathways until you resolve an issue

· Customize desktop applications to meet user needs

· Record technical issues and solutions in logs

· Help create technical documentation and manuals

· Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role

· Knowledge on Office application like Word/Excel/ PowerPoint/ outlook / Teams

· Working knowledge of office automation products and computer peripherals, like printers and scanners

· Provide technical assistance and support issues related desktop support, Teams Conferencing support,

· VIP user coordination and support

· Professionalism when resolving service delivery and client issues in a timely manner

· Identifying and escalating business and technical challenges as appropriate and in a timely manner

· Communicating with other engineers, clients, and managers in a professional manner as situations arise, and at regular intervals ensuring that all parties involved are always kept up to date.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

We are seeking Resident Technical Officers for the HDB/LTA projects in Singapore.

Candidates preferred with:

· Minimum of a Civil / Structural Degree or equivalent with relevant experience.

· Accredited by IES as RTO

· Certificate in BCSS (Building Construction Safety Supervision)

· Large scale construction or similar infrastructure project experience

· Minimum 3 years of relevant construction experience.

· Proficient in MS Office suite of programmes

Scope of Responsibilities (but not limited to):

• Install, manage, and support Windows Operating Systems and Mobile device management
• Manage Application deployment on PC and Mobile devices
• Resolve all Incidents in a timely manner, according to the appropriate incident Severity Level defined.
• Coordinate with Service Desk and provide level 2 and level 3 support to Service desk and Users.
• Desktop support and mobile device troubleshooting for applications.
• Assisted in troubleshoot PCs via remote session that have issue been reported on Ticketing system.
• Remote control, patch management, software distribution, operating system deployment, network access protection and hardware and software inventory functionality of company assets including VDI machines.
• Manage Anti-malware, intrusion prevention and firewall features for server and desktop computers. Modify security policies. Apply firewall policies that block or allow network traffic.
• Assign licenses to users and groups.
• Download pre-configured packages or create them for desktop apps.
• View, create, and download license assignment reports and track changes made in the Admin Console
• Any adhoc tasks assigned by superior from time to time.

Desired Skills & Expertise:

• Minimum 2 years of relevant experience in a similar role
• Good knowledge of MS Office tools installation & troubleshooting and Printer support
• Basic knowledge of Active Directory
• Excellent customer service and people skills
• Field experience supporting a variety of technologies and services
• Advance technical abilities including solid troubleshooting skills applicable to Windows
• In-depth knowledge of Windows OS (Windows 7 & 10), Microsoft Office & Office 365 applications, PC/Laptop hardware, PC/Laptop peripherals, including printers and mobile devices
• Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Benefits:

Attractive salary package that includes Staff incentive package, leave entitlement and medical benefits.

How to Apply:

Interested professionals who have the above experience/skills are encouraged to send your latest resume in MS Word/PDF format with the following details:

• Personal details
• Reasons for Leaving (Past & Present Employment)
• Last Drawn Salary
• Expected Salary
• Date of Availability

Job Responsibilities:

Perform regular application codes deployment to development environment.
Provide application product support and troubleshooting in terms of technical areas of middleware.
Provide technical system support to the various internal team who encounters system issue in development, UAT, and PROD environment.
Participate in the monthly application shakedown after monthly OS Security patching
Provide analysis and troubleshoot issues related to infrastructure / TA related issues.
Provide resolution / workaround to issues and problems reported.
Liaising with external systems in resolving production issues when necessary.
Ensure all assigned deliverables are completed on time and to the required level of quality.
Ensure service level agreements are met and escalate whenever required.
Setup new development environment when necessary with installation of various application component, products, configuration, etc.
Participate in Quality and Audit Reviews
Responsible for the production of monthly and quarterly Service Management reporting on IO Services
Provide regular status report on assigned tasks to the Service Manager
Ensure that the technical documentation are updated and reviewed timely
Involve in quarterly or bi-yearly capacity planning and system performance review
Perform monthly review or system logs (warning and errors) and resolution where required
Coordinate with internal and external team for weekly code migration to UAT and live environment and coordinate testing after deployment is performed.

Job Requirements:

AWS Microsoft Windows Server Administration

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

Simply click on 'Apply here' to drop your resume or email at [email protected]

All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

RESPONSIBILITIES:

1. Provide support to on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Serve as a Regional IT representative, offering Remote, On-Site, or Station Technical Support to FedEx Operations Staff & Customers.
3. Collaborate closely with 3rd Party Organizations in the Diagnostics, Maintenance, & Support of all Electronic Technologies, including Network equipment & Software Application Deployment.
4. Perform technical support, problem resolution & contribute to the isolation & resolution of components like network appliances, various hardware & software issues.
5. Address issues that arise outside work hours as needed.
6. Perform other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven experience as a Desktop Support Engineer, Technical Support Engineer, or a similar role for approximately 2 years or more.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10.
• Hands-on experience and knowledge in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues.
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products.
• Basic support of Office Network, Shared Drive, Wireless, and VPN connectivity.
• Basic Support and Troubleshooting of other desktop software used by the office.
• Basic support on iPhone / iPad / Android phones.
• Knowledge of IT procurement, order and delivery process flow and protocols.
• Ability to work effectively in a multi-cultural environment.
• Ability to deal with ambiguity, negotiation, unorganized situations.
• Ability to leverage available tools such as subscription services, internet, or other online services to support functions.
• Continuous self-learning and self-initiating.
• Provide support for general IT requests like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone, and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practices.
• Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability, and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivated with a strong drive to succeed.
• Regular interaction with First Line Management, Senior Management, Directors, and occasional interaction with Officers (VP and above) for internal contacts.
• Regular interaction with Suppliers, Vendors, and 3rd party Consultants for external contacts.

Mandatory Skills

Responsibilities:

• Analysing existing Code base/Program for modification purposes.
• Designing/Deployment of Service in Container Environment
• Writing and implementing, clean, scalable code.
• Troubleshooting and debugging code.
• Verifying and deploying software systems.
• Recommending and executing program improvements.
• Maintaining software code and security systems.
• Creating technical documents
• Administer production jobs
• Understand debugging info
• Roll back a bad software push
• Block or rate-limiting unwanted traffic
• Well versed with Capacity/Performance Management
• Well versed with Production Support
• Use the monitoring systems (for alerting and dashboards)

Requirements:

• At least 5 to 10 years working in an L3 Production Support Environment with Internet and Mobile Banking knowledge which mainly involves Bug Fixing, Testing and Release MGMT.
• Bachelor’s degree in computer science, computer engineering, or information technology.
• Advanced knowledge of programming languages:
• Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL
• Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)
• Advance Knowledge on Containers and Spring FrameWork
• Knowledge of software systems and frameworks EONTEC & KONY (PREFERRED)
• Familiarity with Agile development technologies.
• Ability to learn new languages and technologies quickly.
• Good communication skills.
• Ability to work as part of a team or individually on a project.
• Ability to work well under pressure.

Mandatory Must-have Tech Skills / Framework:

Front End : HTML, CSS, Bootstrap,W3.CSS, JavaScripts, Angular, React, GraphQL

Back End : JAVA, Python, Node.js, REST, SQL, Firebase (Optional)

Working hours/shift timing

9Am to 6Pm & CR Deployments During night (Weekdays/Weekends)

Our Client is a product based software company looking for a Program manager.

Duration: 1 year contract (extendable)

Up to S$5000

Location: Taman Jurong

Working Hours: Office hours

Responsibilities

• Function as a business partner with internal stakeholders by driving the implementation of optimal workflows and defining localization strategies for your program. Represent Localization, providing recommendations, and evangelizing the vision of the Localization organization
• Determine localization requirements in terms of scope and milestones and drive high level project planning from an early phase
• Manage program cost within your localization program. Be an advanced user of an in-house cost management system for cost analysis and reporting. Make sure spending/forecast is accurate and reported to management/stakeholders in a timely manner
• Establish positive communication among internal customers, functional groups, and external vendors to identify potential issues and effectively remove barriers to localization program success. Drive escalation to resolution, if needed
• Monitor and analyze performance of vendor partners through evaluations and other KPIs; monitor and enforce applicable requirements
• Drive a project and program retrospective with product and/or marketing teams, functional groups, and vendor partners to optimize program effectiveness
• Engage in cross-functional or corporate initiatives to represent localization

Skills:

• Minimum 5 years of experience in localization program management or project management in a high-technology environment
• Experienced with cost management principles and tools
• Strong knowledge and experience with localization tools/processes, product release processes, cross-industry marketing complexities etc.
• Superb written and verbal communication skills
• Ability to communicate effectively and build rapport with a wide variety of internal stakeholders and external partners
• Ability to work on a self-initiated basis and in a global team environment with vendor partners
• BA/BS or equivalent work experience

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen