Credit Underwriting Support Officer (Training provided!)

• 12 months contract
• Office Location: Downtown

The Client

• MNC Bank

The Opportunity

Assist the credit approval team in performing the following credit monitoring activities:

• Stock exchange announcements
• Litigation suits
• Property price index
• Commodity prices
• Collateral reports
• Facility Limit Excess reports
• Allocation of credit approval cases
• Other miscellaneous reporting and credit support activities

Your Background

• Diploma / Degree in Banking/Finance or equivalent
• Proficient in Excel and numeracy
• Experience in Credit underwriting Accounting will be advantageous

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

About the Client: Our client is a MNC.

Responsibilities:

• Monitors, reviews, and manages PowerEdge servers.
• Manages user requests.
• Manages and reviews log files.
• Generates regular operational reports.
• Isolates and troubleshoots incidents.
• Performs service incident coordination.
• Opens service requests on behalf of the Customer.
• Participates in root cause analysis review.
• Performs firmware/driver management assistance and collaboration.
• Implements change management requests.
• Continual Service Improvement:
• Recommends procedure changes that result in operational optimization.

Requirement:

• Diploma in Computer Science, Information Technology or equivalent.
• Experience in Windows, VMware, server hardware setup
• Expereince in Vmware is mandatory.
• Redhat Linux skills will be a plus.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.“

Responsibilities

• Provide on-site / online support to customers to troubleshoot hardware and software issues
• Any other duties/projects as assigned by the supervisor

Requirements

• Minimum 1-2 years of working experience of desktop support in end users environment.
• Preferred with good knowledge in Microsoft Windows XP/7/8/10/11.
• Able to take initiative and work with minimum supervision.
• A responsible, self-motivated, meticulous and resourceful team player with good organizational and communication skills
• Applicants to provide cv/resume (stating personal particulars, technical skills, past job experience and current /expected salary) by email to: [email protected] (only short-listed candidates will be notified)

Job Purpose

The Platform Reliability Engineer (PRE) combines software development and system engineering to build and run distributed solutions in VMware Pivotal platforms to safeguard, provide and continuously improve the cloud-native software and applications behind the organization’s cloud platform.

Responsibilities

• As part of Cloud Engineering team, the PRE Engineer engages in and improves the full lifecycle of cloud platform solutions and containerization from design, deployment, operation and refinement with accuracy and in compliance with organization policies and security requirements.
• To code, debug, optimize code and automate mundane tasks.
• To treat operations as a software problem and need to code to automate repetitive tasks and optimize practices. Support services before go live through activities like system design consulting, developing software platforms and launch reviews.
• Maintain post-live cloud operations by measuring and monitoring availability, latency and overall system health with any prompt and remediative actions. To practice sustainable incident response and blameless postmortems.
• Scale sustainably through mechanisms like automation and evolve services/solutions, leveraging IaaS, CaaS and PaaS by pushing for changes that improves reliability and velocity.
• Deploy product updates as required while implementing integrations when they arise. Specifying, documenting and developing new product features, and writing automating scripts.
• Work with open-source technologies, CI/CD, SCM tools as necessary, and source control such as Bitbucket, implement organization containers (eg, Docker and Kubernetes). Stay current with industry trends and propose new ways for our business to improve.
• To take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• To highlight any potential concerns /risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or similar areas.
• Minimum 6 years of working experience as a Platform Reliability Engineer or as a Site Reliability Engineer in a cloud operating environment is required. Experience in DevOps will be preferred.
• Experience in Pivotal’s PAS, PKS & PCF is advantageous as training will be provided.
• Good working knowledge of DevOps pipeline and automation tools (E.g. Selenium, SOAPUI, Bamboo, Jenkins, Ansible, Marvin, Github, Bitbucket, Nexus, Jira, Confluence etc)
• Strong technical and business acumen with the ability to lead a small technical team.
• Experience with infrastructure-as-code, server templating, orchestration, configuration management and provisioning tools is advantageous e.g., Terraform, Chef, Docker, Packer, Kubernetes.
• Experienced in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby.
• Exposure in a Continuous Integration/Continuous Delivery (CI/CD) environment with strong appreciation of change/version control process and methodologies.
• High level of integrity takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.
• Systematic problem-solving approach, coupled with effective communication skills and a sense of ownership and drive.

Responsibilities:

· Ensure that contractors carry out works without compromising safety, environmental, and health standards.

· Provide ongoing supervision for all civil and structural works to ensure compliance with Authority's Requirements, including but not limited to:

· Temporary Works such as excavation, strutting, earth retaining and stabilizing structures (ERSS), and ground improvement if necessary.

· Utility diversions, protection works, and supports for utilities if necessary. Management of risk registers, hazard logs, etc.

· Mobilization and demobilization of vehicles, machinery, and equipment. Cable preparation, cable pulling works, etc.

· Construction of Joint Bays and associated work. Cable jointing works in Joint Bays. Testing and commissioning works related to transmission cables.

· Prepare weekly summary reports on site management, highlighting safety issues and proposing improvements to the Company.

Requirements:

• Registered as a Resident Technical Officer with BCA/IES/ACES.
• Minimum of Two (2) years of relevant experience in projects similar in nature to the specified projects.

**Position Overview:**

The IT Support Engineer is a key member of the IT department responsible for providing technical assistance, troubleshooting, and support to end-users within the organization. This role involves resolving hardware and software issues, setting up and maintaining systems, and ensuring smooth technology operations to enhance productivity and minimize downtime.

**Key Responsibilities:**

1. **Technical Support:**

- Respond to user inquiries and technical issues via phone, email, or in-person promptly and professionally.

- Diagnose and resolve hardware, software, and network-related problems efficiently.

- Provide step-by-step guidance to users on issue resolution or workaround solutions.

2. **End-User Assistance:**

- Assist users with software installations, updates, and configurations.

- Educate users on best practices for using hardware, software, and applications effectively.

3. **Hardware and Software Maintenance:**

- Install, configure, and maintain computer systems, laptops, printers, and peripherals.

- Perform regular updates, patches, and security measures on software and systems.

- Troubleshoot and repair hardware components as needed.

4. **Network Support:**

- Troubleshoot network connectivity issues, both wired and wireless.

- Assist in setting up and managing network devices, such as routers, switches, and firewalls.

5. **System Administration:**

- Maintain user accounts, permissions, and access levels.

- Assist in the administration of servers, domains, and other IT infrastructure.

6. **Documentation and Reporting:**

- Maintain accurate records of support requests, resolutions, and actions taken.

- Provide reports on recurring issues, trends, and improvements to management.

7. **Remote Support:**

- Provide remote assistance to off-site users, ensuring their technical needs are met.

8. **IT Projects:**

- Collaborate with the IT team on various projects, such as system upgrades, migrations, and implementations.

9. **Training and Knowledge Sharing:**

- Conduct training sessions or workshops for users to enhance their IT skills and knowledge.

- Share technical knowledge with colleagues to foster a learning culture.

**Qualifications:**

- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Azure

Fundamentals) are advantageous.

- Proven experience in providing technical support and troubleshooting.

- Strong knowledge of hardware, operating systems (Windows, macOS), and common software applications.

- Familiarity with network fundamentals, including TCP/IP, DNS, DHCP.

- Excellent problem-solving and communication skills.

- Customer-oriented approach and the ability to work well with end-users.

- Ability to work independently, manage priorities, and meet deadlines.

- Adaptability to changing technologies and environments.

**Benefits:**

include competitive salary, a dynamic work environment.

• In charge of some major account, advise customer of their hardware requirement (e.g: upgrade of Ram, etc)
• Handle customer compliments/complaints, problem-solving, post-mortem, document learnings, crisis prevention, etc.
• Manage projects from end to end, including administering cost budgets.
• Lead by example in all aspects for ground staff to look up to.
• To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.

Job requirement:

• Diploma / Degree
• Min 2 years’ experience in IT / Tech Industry
• Knowledge on Hardware
• Experience in handling electronic components such as motherboards/harddisks.
• Familiar with Microsoft products, operating Windows
• Good communication and customer service skills
• Team Player, fast learner, positive attitude, and keen interest in customer service.
• 5 days work (8.30am to 6pm) at Depot Close
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description:

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team on quality and progress
• Period: 12 months
• Start from: June 2024

Requirement:

• Min Diploma in Civil Engineering or equivalent
• At least 4 years of relevant experience in supervision of residential buildings
• Resident Technical Officer Certificate accredited by IES / ACES
• Knowledge and Experience in institutional
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

Our client is a FMCG industry, one of the leading players to provide foodservice. Due to business needs, they are now recruiting a Senior Sales Account Support Specialist to be part of their team for ongoing transformation projects. They are located in the West.

Duties of Senior Sales Account Support Specialist

• Assist Manager in providing outstanding account management for clients.
• Oversee customer activities and asset performance, including new product launches.
• Identify collaborative business opportunities based on market positioning and store performance.
• Ensure prompt response to invoice queries and manage customer accounts within payment terms.
• Work with clients to discover growth prospects, expand product lines, and introduce new brands.
• Present innovative business proposals to modern trade channel clients, including product submissions and marketing strategies.
• Ensure proper execution of in-stock and promotional activities across all clients.
• Monitor promotional results and ensure adherence to trade spending procedures.
• Provide weekly volume forecasts to procurement team for demand-supply alignment.

Requirements:

• Diploma in Business Management / Business Administration, or a related field of study, or equivalent qualifications.
• Minimum of three years of experience in the relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Job Highlights:

· 5 DAYS

· Toa Payoh (near MRT)

· AWS + Performance Bonus

· Transport + Mobile allowances provided

· Annual leaves + Medical benefits, etc

· Good career progression

Responsibilities:

· Supervise Technical Support team

· Plan and organise servicing and maintenance on-site

· Service, repair and assist on pre and post installation activities

· Ensure satisfactory performance and timely execution in accordance to SLA

· Planning of work schedule for Technical Support team

· Advise users and clients and follow-up with them

· Ensure proper inventory control and timely procurement of equipment spares

· Assist in proper installation, testing, commissioning and smooth operation on site

Requirements:

· Diploma in Biomedical, Security Technology / other related fields

· 1 to 2 years of experiences with strong technical knowledge

· Certification in Basic Ionising Radiation Safety (General) Course

· Good communication skills

Please include in the CV

· Last drawn

· Expected salary

· Notice period

Interested candidates, please submit your CV in MS Word format to [email protected]

EA License No: 06C4642

EA Reg No: R1110624

All applications will be treated in strictest confidence and only short-listed candidates will be notified

Software Engineer (Web) - Technical Lead

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analysts, Quality Engineers, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team :D

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analyst, Quality Engineer, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

The Work itself:

As a member of Global Network Operations Centre (GNOC) team, the Associate/Specialist is the in-shift detection, notification and escalation point for network issues. They have the primary responsibility for managing and responding to Network, Hardware and external client and circuit events which may result in impaired connectivity to our clients and internal business. The position requires an in-depth understanding of how logical and physical connectivity issues can affect transaction quality of Visa Client. You will be able to explore many latest technologies that support the Visa Operations, such as Cloud, SASI Network, many other Payment products, and services.

Essential Functions

The Skills You Bring:

• Understanding of customer topology and potential work-around scenarios to mitigate client impact.

• Modify and create work instructions or Recipes to prepare for similar impacting events and allow for a quicker response. Constantly review work instructions for accuracy and solicit improvements through second level support groups.   

• Ability to communicate effectively throughout the incident management process to ensure that all communications are timely and accurate, as per documented process.

• Follow documented support procedures, managing each issue through resolution or turnover in order to maintain established service levels.

• Track update and resolve all assigned incidents, changes and problem reports in the incident management system, ensuring that documentation is thorough, accurate and meets a standard of high quality.

• Use sound judgment in determining incident priorities and enlisting support of other internal groups to prevent any compromise to Visa business or client service level agreements. Proper escalation to support groups based on criticality and exposure.

• In-depth understanding of all Visa proprietary as well as industry standard tools to support monitoring and response for client and Visa brand issues.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The IT Support Engineer I is responsible for providing local and remote technical services to Dynatrace employees worldwide through a variety of media including support portals, email, chat and videoconferencing. The role requires strong technical analysis and problem-solving skills and operates autonomously to implement proactive customer technical solutions.

Ability to work within a global team is imperative and experience working internationally/across multiple time zones is preferable. You must have a desire to work within and contribute to global procedures and practices.

Responsibilities:

• Responsible for end-to-end Incident, Service Request and Problem management including qualified escalation to Business Systems and Infrastructure specialists where necessary.
• Responsible for executing local and regional projects as part of global programs such as the deployment of new client hardware and software technologies; asset logistics and demand management; office relocations.
• Responsible for creating and maintaining process & workflow documentation related to Service Desk operations for both internal and customer use cases.
• Provides regional and global client support as required; primarily the support and maintenance of client hardware including MacBooks, iPhones and PC laptops.
• Provides suggestions and feedback for team & workplace operational process improvement.

Canteen assistant

coffee making , cashier and waitress

Able to work alone during off peak hrs

monday to Sat3pm to 6pm(off peak) 6pm - midnight(peak)

sunday and PH off

salary + comms +++

Email to: [email protected]

Subject: Operation Support Lead

1. Responsibilities

Manage the day-to-day running of application systems, for example:

· oversee and ensure the smooth running of the systems under your charge and that all key maintenance and support tasks are completed in a timely manner.

· manage outsourced vendors and/or in-housed contractors to meet the delivery and operation needs of the systems.

· work with internal and/or external parties to troubleshoot the root causes of the issues reported, ensure that the issues identified are reported and fixed according to the service level agreement as well as incident management framework.

· manage on-/off-boarding of user accounts and changes in roles, and review user access/audit logs to ensure compliance.

· plan, execute and support system implementation, software/hardware upgrades and security patches.

· perform regular risk assessment to identify security and/or other compliance issues with IT policies and procedures, liaise with the relevant subject matter experts to provide solutions, and oversee the proper implementation of such solutions.

· monitor and maintain the software licenses and maintenance support relating to the systems and coordinate the procurement and renewal as necessary.

· work with internal tech teams and vendor(s) to implement pro-active monitoring of application system health and upkeep of system performance.

· identify opportunities for process improvement and operational efficiency enhancements, and implement appropriate solutions.

· develop and maintain documentation, including system configurations, processes, and user manuals, to facilitate knowledge sharing and ensure proper system administration.

Plan and implement system enhancements to meet user change requests, including:

· providing estimated costs and timeline to implement the changes.

· securing the necessary resources to carry out the changes.

· ensuring that the vendor and/or in-house contractors complies with the relevant IT policies and procedures while working on the changes.

· assisting users during requirement gathering and user acceptance testing to ensure clarity of scope and quality of the developers’ work.

· overseeing the proper implementation of the changes.

2. What we are looking for

• Experience in managing and supporting IT projects/systems, preferably in the financial/government sector.

• Strong technical expertise in areas such as networking, systems administration, cloud computing, and IT security will be an advantage.

• Familiarity with IT Service Management (ITSM) processes in accordance with IT Infrastructure Library (ITIL) best practices.

• Knowledge of IT security best practices and compliance standards.

• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

• Proficiency in managing Windows and Linux server/cloud environments, will be an added advantage.

We are looking for a customer services support to provide administration support for government agencies.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $4k (basic) + AWS

Responsibilities:

• Provide helpdesk support to handle Government agencies’ queries on Whole-of-Government contracts.
• Provide administrative support for assigned projects.
• Generate dashboard reports to update management on weekly statistics and analyse the causes.
• Compile and collate reports from various sources that includes numerous suppliers and agencies' users.
• Cleansing of compiled data and support the reconciliation of data from various sources (system and manual reports) such as IT Service Management portal, GeBIZ, survey forms, manual spreadsheet submissions from emails.
• Support evaluation of tenders.
• Manage the annual system polls, respond to agencies’ queries, and analyse the returns submitted by Government agencies.
• Other admin and support activities required from time to time

Requirements:

• Diploma in business administratoin and relevant fields.
• At least 3years experiences in administrative duties, familiar in using Vlookup or Pivot table
• Experienced in government sector is a must have

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J44081" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Our client is one of the leading technology service provider in Industrial Machinery Manufacturing. Due to business needs, they are now recruiting a Technical Sales Engineer to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Technical Sales Engineer:

• Manage and grow a portfolio of accounts using effective account management processes.
• Collaborate with the Technical Support Team to identify and provide solutions to meet customer needs.
• Identify sales opportunities with new and existing clients and update them on service offerings.
• Draft proposals, coordinate processes, and ensure high levels of customer satisfaction.
• Investigate and resolve customer complaints, providing recommendations for solutions.
• Conduct regular service reviews with customers and operations team.
• Understand customer needs and market trends to determine pricing and sales strategies.
• Prepare and review contract terms and conditions.
• Deliver presentations of proposals to customers.
• Perform other relevant duties as assigned.

Requirements:

• Diploma in Engineering
• 2 years of relevant sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analysts, Quality Engineer, and User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team :D

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills

The incumbent shall be part of the Finance Shared Services (FSS), Support Team, responsible for the following:

Job Responsibilities:

• Manage the end-to-end process of debt outsourcing, including the computation of commission claims by Debt Collection Agencies.
• Collaborate with internal stakeholders to ensure follow-up on outstanding debts owed by patients.
• Analyze performance metrics and prepare reports to Hospitals’ Business Offices for their review.
• Develop and maintain strong relationships with collection agencies, fostering a collaborative and results-driven partnership.
• Other ad-hoc duties as assigned.

Job Requirements:

• Minimum GCE ´O¨ Level or Diploma in Finance, Business Administration, or related field.
• At least 3 years relevant experience in Administrative Operations or Accounts Receivable management.
• Candidates with prior experience in Finance Shared Services and similar industries would have an added advantage.
• A good team player with good interpersonal and communication skills to interact effectively with internal and external stakeholders.
• High integrity, meticulous and proactive.
• Has previous experience working with accounting software (preferably with SAP) and also be familiar in Microsoft Excel functions (e.g. Vlookup, Pivot Table)

Responsibilities:

• Provide sales support and coordination for the automotive sales team.
• Assist with order processing, tracking, and fulfillment.
• Coordinate with internal teams to ensure timely delivery of products to customers.
• Prepare sales quotations and proposals.
• Handle customer inquiries and provide product information.
• Monitor and maintain accurate sales records and customer databases.
• Track sales activities, forecasts, and targets.
• Assist in identifying new business opportunities and developing sales strategies.
• Collaborate with the marketing team to support sales campaigns and promotions.
• Provide administrative assistance to the sales team as needed.

• Minimum GCE 'O' Levels or equivalent.
• Prior experience in sales support or customer service role, preferably in the automotive industry.
• Knowledge of automotive products, parts, and industry terminology.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Attention to detail and accuracy in data entry and documentation.
• Ability to work in a fast-paced and dynamic environment.
• Positive attitude and a willingness to learn.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.