Roles And Responsibilities

• Provide applications troubleshooting and on-site support to users.
• Log, escalate and follow through with issues raised by users.
• Support in the testing and installation of new applications and enhancement patches.
• Attend to FAQs for users on the use of application.
• Perform regular maintenance checks on the applications.
• Assist with the co-ordination in administration matters such as proposal preparation
• Project documentation and the facilitation of project meetings.

Requirements And Qualifications

• Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline
• 1-3 yrs of Technical / Application Support experience on multi technology platforms
• ITIL v3/v4 certification and strong service oriented experience / background preferred.
• Knowledge and understanding of IT industry environment and business needs

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Renee Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R23111942

EAP Name: Feng Ye

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

• To prepare, maintain, communication and coordinate diverse commercial administration in support of all sales activites.
• Maintain, communication and coordinate internal online ordering platform. Support and communicate closely with other departments, maintaining records of sales data and promptly assist customer enquires
• Prepare commercial quotations in response to new customer enquires. informing customers of pricing and other contractual conditions within agreed guidelines
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval/advice.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style

• Minimum Diploma qualification.
• Experience working in MNC organizations and managing multiple stakeholders.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Incumbent should be independent, resourceful, and proven ability in problem solving.
• Entry Level if only they have proven experience as administrator or user of online ordering platform/ system.
• Also able to consider candidates from customer service background who have experience working directly with Sales and Customers.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• 12 months contract with 1 month bonus, Salary up to $4,000
• Working location: International Business Park
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.

Job Description:

1. Front-line support for customer inquiries and issues via email and phone;
2. Diagnose and troubleshoot product configuration and functional issues remotely and onsite;
3. Effective escalation to Level 2 or product vendor for action and resolution;
4. Able to handle flexible working hours on demand basis; and
5. Maintain rapport with customers and competence in managing vendors; and
6. Any other ad-hoc duties assigned.

Job Requirement

• Degree/Diploma in Computer Science / IT Technology or equivalent
• Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage
• With working experience in an SI or distributor environment with network security skillset is a plus
• Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skills
• Positive working attitude and team player
• Willing to work extended office hours when needed
• Fresh graduates are welcome to apply

Job Description

• Undertaking project conceptualisation, solutioning and system architecting
• Collaborating with business stakeholders and cross-functional teams to strategise procurement approach and seek project funding
• Developing applications leveraging cloud technologies by adopting Agile DevSecOps
• Managing project procurement which includes tender specifications preparation & evaluation, implementation and quality assurance
• Managing vendors and IT maintenance contracts and ensure that the vendors meet contractual obligations, leading to successful project delivery
• Managing IT system Operations and Maintenance works including audits, risk assessments
• Exploring and evaluating new and emerging technologies and solutions to push capabilities forward and future proof the systems

Requirements

• Tertiary qualification in Computer Science/Engineering or any relevant qualification with at least 5 years IT experience in project management of enterprise-wide projects
• Able to lead a team and bridge communication in a multi-disciplinary and multivendor environment
• Experience in operations and maintenance of large and complex systems, application and infrastructure management, service level management and application security
• Experience in software development lifecycle, IT project management and service management
• Able to initiate program and manage complex system integration
• Possess sound business judgment and broad technical breadth and depth including working knowledge of the cloud platforms (AWS/Azure/GCP), web frontend / backend development frameworks like React/NodeJS, SpringBoot, Java/Python, native cloud services, IT security and end-to-end application infrastructure
• Knowledge of container management platforms such as EKS, ROSA is an advantage

Khaty Zainal

Registration No. R22111204

Our Client is one of the largest bank, they are seeking for an application support analyst and this will be a 12 month contract.

Job Description

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health

Requirements

• 5+ years of related work experience in Service Oriented Integration, API & Digital Transformation projects
• Experience in supporting TIBCO Domains, AMQ, Hawk, Jboss, KONG gateway.
• Working Experience in Linux and shell scripting
• Working Experience on Structured Query Language
• Exposure to TIBCO suite of products, Business Works, ActiveSpace, Admin & Hawk.
• API exposure on Internal and External connectivity to Services layer.
• Expertise on MQ, HTTPS, Database, C:D, TWS connectivity to Service layer.
• Setting up Scheduled, Unscheduled maintenance window standards.
• Capable to handle multiple concurrent incidents following process and closure with management report.
• Excellent organizational, vendor management, negotiation, and prioritization skills.
• Proactive and able to work under pressure, strong problem-solving skills and positive “can do” attitude.

Interested candidates may apply through the application system. Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Manage targeted orders and monitor delivery status;
• Attend to inbound calls from customers;
• Handling incoming enquiries, complains and feedback and resolve them in accordance with the company’s standards;
• Resolve all in scope enquiries and take appropriate escalation actions when required;
• Provide alternatives solutions with excellent customer service via phone calls and emails;
• Follow-up with customer, when necessary, in a timely manner;
• Liaise with internal department to solve customer’s issue;
• Coordinate with delivery team on orders;
• Coordinate and provide sales support to the sales team;
• Maintain proper filling system;
• To perform any ad hoc assignments as assigned by immediate superior

Job Requirements

• Meticulous and detail oriented as the job requires documentation work;
• Able to work in fast pace environment;
• Excellent telephone etiquette with passion in customer service;
• Possess initiative to respond to customers’ needs with a commitment and customer service skills;
• Proficient in MS Office
• Good team player

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description & Requirements

In Game development, a technical Architect is typically responsible for the successful creation and delivery of the company's product to the marketplace by managing technical risks and opportunities, making key implementation decisions with the development teams, scheduling of tasks including tracking dependencies, managing change requests, and guaranteeing quality of deliveries and educating the team on technical best practices.

Key Responsibilities

• Defines the technological strategy in conjunction with the development team of each project: pipeline, tools, and key development procedures.
• Build scalable and structured game architect for free to play mobile game.
• Oversees technical design documentation process for correctness and timeliness
• Creates automated test process for system features, where possible, and contributes to the Code optimization and improvement of development process.
• Collaborate act as a sounding board for Project Leads; offering feedback, guidance and advice as needed.
• Risk Management identify technical risks on projects and develop contingency plans.
• Coding Practices be responsible for ensuring we follow solid coding practices maintaining a high bar for our code quality.
• Sharing Knowledge with other Technical Directors to propose solutions that improve the development of projects in the studio.
• Positive Working Relationships with Studio Discipline leads and directors.

To Be Successful You Will Have

• Exceptional Coding skills in C++ and hands-on experience in Unity game engine
• Must have commercial leadership experience in the gaming industry a Senior/Lead on a major AAA game for at-least.
• Experience working on games for mobile throughout an entire development cycle.
• A consultative approach, working across the whole studio to deliver your projects.
• A sound understanding of software development practices.
• The ability to adapt or suggest adaptations to existing Engines and Workflows

• Liaise day-to-day fuel farm operations as per Standard Operating Procedures (SOPs).
• Enforce quality, environmental, occupational, health, security, and safety standards adherence.
• Organizes technicians to execute necessary operations in accordance with established plans.

Requirements:

• NITEC and above
• At least 5 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities

• Formulate FM schedule for soft services scope and conduct routine inspection.
• Preparation and review of QMS (as and when required).
• Responsible for the execution and compilation of all audits executed under his / her account.
• Analyse the audit findings and implementation of CAPA accordingly;
• Compilation and preparation of meeting slides from audited data, trending and analysis.
• Reviewing of contractor’s performance.

Requirements

• Possesses Engineering Degree, Experience in Bldg-Infra will be an advantage.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office.
• Strong verbal and written communication skills, pro-active and self-driven.

Job Description

• Industry/ Organization Type: Heavy Machinery/ Equipment
• Position Title: Sales Support Coordinator
• Working Location: Penjuru Close
• Working Hours: 5.5 days (Alternate Sat), Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in performing day-to-day operational tasks.
• Handle customers' enquiries/requests via phone calls and emails.
• Process paperwork, issue Sales Quotations, P/Os, Contracts, D/Os or other sales-related documentation.
• Follow up with overseas sales.
• Prepare inventory records for reporting purposes.
• Provide support and coordinate with inter-department to ensure smooth operation.
• Other ad-hoc tasks and duties as assigned.

APPLY NOW!!!

• Competent with computer skills (Word, Excel, Email)
• Candidates without experience are welcome to apply, guidance will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• provide adhoc technical support on daily basis ;
• see through the implementation of custom mobile app ;
• set up and maintenance of servers ;
• procurement and recording of company IT assets ;
• diagnose and troubleshoot technical issues

Job Requirements

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Good understanding of computer systems, mobile devices, mobile applications and other tech products (including maintenance of CPU set)
• Familiar with infrastructure set-up, server/firewall set-up, administration of server and domain (including domain migration)
• Proficient in Microsoft Excel (VBA is a plus)
• Excellent problem-solving and communication skills
• Diploma in Information Technology, Computer Science or relevant fields

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min. Diploma/Degree in Business Administration or relevant discipline
• Relevant working experience in manufacturing sector
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office, Adobe Photoshop Illustrator and Visual Graphic Design tools will be an added advantage

Please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Our client is a Singapore based company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service and Technical Engineer to join their Service Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of Service and Technical Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Service and Maintenance experience is an added advantage
• No experience needed and training will be provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry Type: Ship
• Working Location: Boon Lay
• Working Hours: 5.5 days (Alternate Saturday)
• Duration: Permanent Role

Responsibilities

· Responsible for managing the incoming and outgoing orders

· Handle Import/Export permit declarations, custom clearance

· Maintain accurate records of shipping documents as per SOP standards

· Arrange and coordinate import/export shipments

· Coordinate sea/ air freight shipments and transport arrangement

· Liaise with air/sea freight forwarding, shipping lines, transporters to ensure timely delivery of shipment

· Process shipping operation and courier service

· Handling of all billing and invoices

· Ad-hoc duties as and when required

Requirements

· Diploma or equivalent

· With 1 – 3 years of relevant experience

· Proactive and positive working attitude

· Meticulous with good organizational skills

· Proficient in MS Office

· Good interpersonal skills and able to work independently with minimum supervision

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Changi

$3500 - $4000

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Responsible for understanding business processes and identifying business requirements and translate into functional specifications.
• Assist in tracking and reporting of project progress, issues and risks to ensure deliverables are on track.
• Effective management of day-to-day IT operations by ensuring IT requests and incidents are attended and resolved within the defined service level agreements.
• Manage IT related equipment and ensure they function properly at all times.
• Assist in supporting multiple applications systems and platforms.
• Manage cloud operations.
• Provide Enterprise IT support.
• Design and create enterprise architecture framework.
• Develop Business Continuity Plan.
• Installation, patching, troubleshooting and managing of Linux server on cloud environment.
• Managing and updating of company’s website.

Requirements:

• Degree/Diploma in Information Technology or related discipline.
• 3 - 5 years working experience in IT infrastructure maintenance and setup.
• Knowledge on PHP and Visual Basic Programming is a must.
• Preferably with experience on Linux and SQL server.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Guide and oversee a team of technical professionals, including project and system engineers, to deliver project management, system commissioning, technical support, and pre-sales services. The aim is to meet customer requirements and fulfill the company's objectives.
• Set up clear communication within the team. Keep everyone informed about project updates, organizational changes, and other important information.
• Evaluate performance, establish goals, and offer feedback to team members to boost their performance and promote career development.

Requirements:

• Degree in Electronics Engineering or equivalent.
• At least 5 years of supervising a group of engineers experience in Security Industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Provide end user support.
• Handle VIP users ticket as priority, ensure issues are escalate to the correct team for quick resolution.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users’ profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks.
• Responsible in collecting or distributing of devices in onboarding and offboarding process.
• create and update technical documentation and manual.
• Own incidents involving DaaS devices & maintain end to end tracking.

Position

In a challenging and multicultural environment, we seek an application deployment and support specialist to join our Release Management (RMG) team of core banking IT domain.

Overview: The candidate will be responsible for Software Deployment in Integration and UAT environments and to provide technical support L1/L2 for the International core banking eco-system of the bank running worldwide.

The core banking eco-system includes 25+ applications covering accounting, financing trade, payments, client referential data, risk management, local regulatory reporting and Head Office reporing.

Work in close interaction with Project Stakeholders (Application Development team, Application Support team, Production team, Business entities) in order to deliver worldwide the various Strategic, Tactical and Regulatory projects multi year roadmap.

Main responsibilities

• Application deployment and level 1&2 support during SIT, UAT and production implementation for the core banking system of the bank (for Asia, Europe, Middle East and Africa).
• Follow UAT issues and enquiries from business users until their appropriate closure (incident communication, root cause analysis and permanent resolution).
• Engagement with development teams on a regular basis. Appropriate escalation of critical queries.
• Monitoring of batches to ensure that any incident is solved in a timely manner.
• Contribute to continuous improvement and improve DevOps tools.
• Prepare and maintain installation instruction documents, technical procedures and release procedures.
• Act as point of contact for assigned relese activities and Coordinate with various contributors from End Users, Application development and support to production services for smooth roll-out of the relelases worldwide.

Qualifications and Profile
The candidate should have a related diploma (IT, Finance) with up to 6 years experience in application deployment and support, with exposure to Banking industry.

Technical

• Hands on experience on Java, SQL, UNIX, Shell scripting, Jetty
• Hands on experience on RDBMS Oracle 12/19, PL/SQL and Control M.
• Hands on experience on Docker EE, Kubernetes, Argo CD.
• Exposure in DevOps tools like Jenkins, Master Deploy etc.
• Exposure in Elastic search (KIBANA), Grafana
• Exposure in data warehouse and business intelligence tool (SAP Business Objects) is an advantage.
• Exposure in ETL tools is an advantage.

Nice to have

• Good knowledge of all phases of the system development and implementation life cycle (SDLC).

Other Professional Skills and Mindset

• Excellent communication and interpersonal skills.
• Strong analysis, problem solving and troubleshooting skills.
• Self motivated and excellent team player.
• Perseverance and diligence towards attaining goals and effective time management.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $4,000-$6,000

Scope of Work

1. Main Work will be Application Remediation.

2. The mandatory skillsets for the above role is to have a Degree or Diploma in IT/Computing

3. Experience in managing applications and products to ensure day to day operations.

Job Description

1. Monitor the health/performance of applications to identify and address potential issues.

2. Conduct regular system checks and maintenance tasks to ensure optimal functionality.

3. Provide prompt and effective support to end-users, addressing inquiries, troubleshooting issues, and

offering solutions.

4. Collaborate with users to understand and document their needs, ensuring a positive user experience.

5. Investigate and diagnose software issues, working closely with development teams to resolve

complex technical problems.

6. Document and communicate solutions to recurring problems to minimize future occurrences.

7. Maintain comprehensive documentation of application configurations and support processes.

8. Create user guides and knowledge base articles to empower users to resolve common

issues independently.

9. Work closely with cross-functional teams to ensure effective communication and collaboration.

10. Participate in the testing and deployment of new software releases.

Primary skillset:

1. Application Support

2. Troubleshooting and Patching

3. Singaporean only as work requires to handle sensitive data

Our client is a global manufacturer of process measurement technology. Due to business needs, they are now recruiting a Technical Sales Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Establish and nurture connections with current and prospective clients, collaborators, and relevant stakeholders.
• Initiate and guide discussions on both general sales opportunities and technical/commercial aspects. Participate in regional marketing events and networking sessions.
• Collect and assess information on customer/competitor activities, products, and industry trends, preparing market intelligence reports.
• Collaborate closely with the product development team to meet client needs. Conduct presentations on products to existing and potential clients.

Requirements:

• Minimum Diploma in related field
• At least 1 year experience in related field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Are you someone who:

• Believes in making active choices to lead a life that is physically and mentally well?
• Is innately curious and interested in pushing our clients to achieve their full potential?
• Is independent, resourceful, analytical, organised and dependable?
• Is emphatic and enjoys working and interacting with clients?

If the above answer is "YES", we want you!

S3 aims to provide the best quality of post-stroke care in the community so that our clients and their families are able to rebuild their lives after stroke. Beyond rehab, the Wellness Team plays a critical role in this continuum of care by creating a safe and supportive environment for stroke survivors and their families to enhance their physical, mental, social, and emotional health. Leveraging on our signature Wellness programme, S3 is also expanding to serve seniors by curating and developing healthy ageing activities for our upcoming Active Aging Centre (AAC) residents near Boon Lay mrt.

The Manager will play a key role in overseeing and leading the development, implementation, and evaluation of:

• S3’s upcoming AAC@Boon Lay
• S3’s Wellness Programme and Membership
• S3’s Stroke Prevention and Outreach efforts

The Manager can expect to:

• Lead the Wellness coordinators to operationalise the Wellness and Active Ageing services programme offerings
• Develop partnerships with service providers and partners
• Coordinate and plan programmes
• Provide a seamless onboarding experience for clients/caregivers to the Wellness Programme
• Plan, budget and oversee the development of AAC programmes and activities for seniors at Boon Lay

Requirements:

• Bachelor's degree in any discipline with at least 5 - 8 years of relevant experience preferably in a Healthcare environment
• Meticulous and organized
• Ability to communicate effectively, possessing good stakeholder management skills
• Familiar with Microsoft Office applications experience will be advantageous

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.

 Requirements:

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer minimum 3 years healthcare environment experience.

 Skill Sets:

• Hardware Skill – Desktop, Laptop, Printer and Scanner, Windows OS (Must know Windows 10)

Requirements:

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.