We are currently looking for a Salesforce Technical Architect that has deep telco experience, with good functional and technical knowledge in Salesforce and CloudSense platform. This includes developing a thorough understanding of the Client’s requirements then applying industry best practices and detailed knowledge of the solution to design an optimal solution that supports the business process and meets/exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution. Specifically, this role guides teams that will successfully deliver the project.

Roles & Responsibilities :

· This role will define the overarching thought leadership and Technical Architectures, that enable and release the maximum business value of Salesforce technology for our clients

· Responsible for ensuring solutions align with the Roadmap and Blueprints for each impacted domain

· Work with clients to shape technical architecture and define and scope projects to address specific needs

· Evaluate trade offs with technology and feasibility and make choices that fit the constraints of the project

· Own implementation tasks from initial planning and requirements analysis, through design, development, testing and deployment.

· Support the development team in executing technical design and customizing the platform, including AMPScript, SSJS, SQL, data extensions, advanced triggers, interactions and automations

· Develop technical documentation (HLD, LLD), gap analysis between current state and desired future state

· Communicate concepts, architectures, solution approach options and evaluations through effective diagrams and written materials

· Solutioning and effort estimation for requirements

· Defining delivery approach, plan and staffing

· Define master data management, data migration & data integration strategies

· Leading and ensuring the successful delivery of Salesforce.com and other CRM implementation engagements

· Managing resource requirements and project team members

· Leading business and functional requirements definition and prioritization/scoping of requirements

· Complete fit gap analysis of functional requirements against Salesforce.com features and functionality

· Maintaining and coordinate communication with the customer throughout each project

· Disseminating best practices on solution positioning and delivery

· Supporting pre-sales activities inclusive of participating in sales calls and proposal development

Key Qualifications :

· Minimum of 5 years of progressive experience in Salesforce delivery management, business analysis, and technology implementation in full life-cycle enterprise CRM engagements

· At least 3 years’ experience in a consulting environment and telco industry

· Extensive solution definition experience including evident experience and knowledge of –

· CRM System and Solution Architecture design (functional & technical),

· Design Thinking with emphasis on Customer Journey Mapping and Service Blueprints

· Application and Integration patterns

· Relevant certifications, ideally in Salesforce, CloudSense or Architect certified

· Ability to engage with senior clients in a business centric, business outcome-oriented dialogue

· Ability to articulate the relevant platform value proposition

· Customer oriented and great at building client relationships

· Proven ability to build, manage and foster a team-oriented environment

· Proven ability to work creatively and analytically in a problem-solving environment

· Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Job Title: Developer/L3 Support

Role: Production Support Analyst

Job Requisition Number: JR27810

Job Level: 3 - 9 years of relevant experience (L2/L3)

Location: Singapore

Key Skills:

 MS Windows, Unix/ Linux OS, Unix/Linux Scripting, Pentaho, Apache Tomcat, XML, Oracle, Microsoft SQL server,

 SQL scripting, Sybase, Java, Aldon, Bitbucket, Control-M scheduler, SFTP/SSL, Connect Direct, SAP BI platform and tools.

 Strong analytical and good problem-solving skills, good exposure to infra setup is required.

Job Responsibilities

Join and Report to Delivery Lead and be in the Banking clients IT Governance, Risk and Compliance (GRC) Team, part of Group Risk Management.

The role will encompass the responsibility of

1. Being a Technical Analyst and taking up the development of changes to GRC

2. Implementing and supporting vendor systems components and

3. Providing Level 3- Production Support

4. GRC application development, implementation, and support of SIT/UAT testing.

which includes the below:

 Gathering and analyzing requirements and performing very appropriate and accurate impact analysis of the changes requested

 Getting involved in design for both the internal and vendor changes

 Getting involved in development, unit testing as well as system integrated testing for both the internal and vendor changes

 Providing consultation and support in addressing production related issues and tasks and also supporting SIT/UAT activities pertaining to the changes

 Planning, preparing, and executing system rollout and implementations

 Bringing about improvisations and value additions to the system and application components

Key Responsibilities

1. Requirements Management

Engage with System Analyst & SME to collate, understand and finalize functional and technical requirements

2. Design & Development

a) Partner with Architects and Dev. Manager to ensure solution design complies with enterprise design principles, security, and control standards

b) Partner with Development Manager in managing application teams to build the

enhancements

3. Test Management

a) Partner with Test Manager to ensure the completion of SIT, UAT testing, regression/performance/ load testing and application security testing with quality results

4. Implementation Management

a) Prepare technical implementation plan across application teams

b) Coordinate technical implementation activities with release team and across application teams to ensure clean production cutover without issues and adequate post implementation support

Job Requirements

 Min. 6-to-8-year hands on development experience in any operational risk system or any banking application

 Experience and knowledge with Aldon LM(e) product & setup is an added advantage

 Banking domain or financial institution working experience and familiarity with SDLC process and change management tools.

 Must possess customer oriented and Can-Do attitude (should be able to accommodate overtime work when needed)

The candidate should:

 Have good interpersonal and communications skills

 Be a self-starter and be able to work independently

 Be a good team player and be pro-active

 Be able to work in a fast paced and team-oriented environment and be able to manage priorities

 Be able to work under pressure and work closely with stakeholders and other onshore/offshore developers

 Have strong delivery ability and be able to see end-to-end closure of issues to hit delivery, support commitments with focus & discipline

 Be a quick learner - Gain working level knowledge in any new tools and technology as needed.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Key Responsibilities:

Stakeholder and Communications Management

• Manage all aspects of project and change request engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues
• Continually manage project and change request expectations while delegating and managing deliverable with team members and stakeholders
• Determine the frequency and content of status reports from the project and change request team, analyse results and troubleshoot problem areas
• Deliver appropriate and effective executive level communication
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership and business stakeholders

Process and Delivery Execution

• Manage a portfolio of complex initiatives that span one or multiple lines of business
• Full project life cycle ownership to ensure successful project delivery
• Manage all aspects of the projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
• Prepare detailed project plan for all phases of the project
• Ensure assignment of adequate resources to achieve project objectives in planned timeframes
• Manage the day-to-day project activities and resources and chairs the project management team meetings
• Understand interdependencies between technology, operations and business needs
• Manage project scope and changes
• Act as an internal quality control check for the project
• Manage ongoing quality control and participate in quality issue resolution
• Delegate tasks and responsibilities to appropriate personnel
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Ensure that projects and change requests are proceeding according to scope, schedule, budget and quality standards
• Manage project and change request issues and risks to mitigate impact to baseline

Skills Required:

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Proven working experience in IT project management in a banking environment and in treasury products related.
• Project Management Professional (PMP) / PRINCE II certification is a plus
• Murex knowledge is a plus
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Ability to multi-task and perform well under pressure

Job Summary:

We are seeking a highly skilled Technical Program Manager (TPM) to join our dynamic team. The ideal

candidate will have a strong background in project and program management, with a focus on coordinating and

driving the successful delivery of complex technical initiatives. The TPM will play a crucial role in aligning

technical projects with organizational goals, ensuring efficient resource utilization, and fostering collaboration

across diverse teams.

Job Description:

● Lead and manage multiple technical programs from initiation to completion, ensuring alignment with

business objectives.

● Develop and communicate program goals, objectives, and milestones to stakeholders.

● Foster collaboration between technical teams, ensuring a cohesive and integrated approach to program

delivery.

● Collaborate with product managers, engineers, vendors and other stakeholders to drive successful

outcomes.

● Coach, mentor, motivate and supervise project team

● Ensure that projects and programs are proceeding according to scope, schedule, budget and quality

standards

● Manage project and program issues and risks to mitigate impact to baselines

● Build and maintain relationships by engaging business leaders to establish credibility, solve problems,

build consensus and achieve objectives

● Develop and deliver progress reports, documentation and presentations to various audiences. Integrate

and synthesize information across departments for efficient communication, reporting and expectation

management

Job Requirements:

● Bachelor's Degree in a relevant technical field or equivalent work experience

● Experience with AWS services (CDN, WAF, API gateway, ECS, Lambda, RDS)

● 5+ years of project & program management experience, including tracking and planning projects

● 5+ years of experience working with business stakeholders within a cross-functional matrix environment

● Experienced in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

● Strong leadership, diplomatic and motivational skills including the ability to lead multiple business and

technology organizations

● Proven ability to work creatively and analytically in a problem-solving environment demonstrating

teamwork, innovation and excellence

● Excellent leadership, communication (written, verbal and presentation) and interpersonal skills

● Self-motivated, decisive, with the ability to adapt to change and competing demands

● Effectively bilingual in English and Chinese as dealing with products in Chinese

● Experience in planning, designing, developing, architecting, and implementing cloud solutions on AWS

platform is a plus.

Responsibilities:

• In charge of the operation and management of a division
• Assume the role of PD/PM and QP/PE in projects
• Manage projects and ensure budget control and maximise gross margin in projects
• Source and secure new businesses opportunities /projects
• Ensure client satisfaction is maintained
• Collaborate with leadership team to determine existing technical capabilities and future needs
• Assist the Director in formulating, implementing and achieving Company strategies and goals
• Direct teams to create knowledge assets, documentations and procedures for effective project management
• Ensure high level of technical, production, quality, standards and practices are maintained among engineers in the division
• Plan and organize project manpower resources within the division and ensure that manpower utilisation is optimised
• Manage employee performance; provide mentoring to the younger generation of engineers to help them establish their foundation as professional consulting engineers in the build environment sector
• Formulate and enforce all SHEQ and operation procedures, work instructions and quality requirement in line with the Company's policies.
• Responsible and committed to the development, implementation, communication and continual effectiveness of the SHEQ management system
• Visit project sites as required to observe any possible TOP/CSC non-compliance.
• Act as a design auditor/QAQC auditor to ensure projects assigned fully follow our design procedures/processes under the ISO.
• Submit technical project reports of design issues/problems to the Project Manager and PE after each auditing/QAQC.
• Provide expertise advice on design quality in projects and develop knowledge sharing capability within the teams.
• Recommend the needs of software/equipment to meet engineering works.
• Act as a technical adviser for younger engineers in the design and project management of projects.

Requirements:

• Master or Bachelor degree in Civil / Structural engineering
• More than 15 years of multi-disciplinary project management experience in engineering design consultancy
• Registered with the Professional Engineers Board
• Experience in design, design development and contract administration work
• Proven team leader with strong leadership and client management skills
• Able to plan, organize and deliver project deliverables and bottom line
• Able to lead multiple project teams
• Strong business acumen and people management skills

Bayes provides excellent career opportunities with reputable and progressive Employers. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd

1 Raffles Place, Singapore 048616

bayesrecruitment.com

EA License 10C5468 | EA Registration R1111367

All personal data supplied will be treated in confidence, and as permitted by law. For further queries, visit our website which comprehensively shares our Privacy and Data Protection Policy.

Technical Support Manager (2 years Contract)
Salary: Up to 7k
Monday to Friday, Office hours

• Provide technical support on all systems in Assisi.
• Engage with stakeholders/end-users/customers over various communication channels to understand their technical needs, inquiries, and challenges.
• Provide clear, accurate, and timely technical assistance, product recommendations, and problem-solving guidance.
• Develop an in-depth understanding of the products, applications, and systems to effectively address stakeholders/end-user/customer inquiries and provide expert-level support.
• Stay updated on industry trends, product advancements, and technical knowledge to offer cutting-edge solutions.
• Diagnose and troubleshoot technical issues, both remotely and on-site when necessary, collaborating with cross-functional teams to provide comprehensive solutions.
• Document and track stakeholder/end-user/customer interactions, technical solutions, and issue resolutions using appropriate tools and systems.
• Collaborate closely with vendors, partners, stakeholders/end-users/customers, clinical team, corporate teams to ensure seamless communication and effective problem resolution.
• Contribute technical insights to assist in application/product development, improvement, and enhancement strategies.
• Contribute to the creation and maintenance of technical resources, including FAQs, troubleshooting guides, and application/product documentation, to empower stakeholders/end-users/customers and colleagues.
• Identify opportunities to enhance technical support processes, streamline workflows, and optimize issue resolution timelines.
• Participate in continuous improvement initiatives to elevate the overall quality of technical support services.
• Assist in training and sharing your technical expertise and best practices.
• Foster a collaborative learning environment that promotes skill development and knowledge sharing.
• Identify any application/system/project/business risks and keeping the management always informed.

Requirement

• Min Degree in Information Technology Computer Science, Computer Engineering or equivalent
• Min 10 years of relevant working experience in developing, implementing, and maintaining IT system

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Our client is a well-established MNC, market leader in the Automation Solutions industry. They are looking for a Technical Sales Engineer to assist their team for the next phase of their business. They are located in the East – easily accessible.

Responsibilities:

• Establish strong connections with potential/existing customers to comprehend their service needs, providing/ensuring effective customer service
• Provide comprehensive information about the company’s products and services, addressing any enquiries promptly
• Expand the company’s existing customer base, and maintain the current key accounts by identify potential opportunities
• Collaborate with the company’s engineers and technical professionals to prepare/maintain accurate costing plans and customer documentation
• Ensure customer satisfaction by demonstrating cost-effective solutions and operational enhancements
• Provide technical training and guidance to the various customers, enhancing their product knowledge
• Formulate detailed sales engineering reports by collating/analyzing the various sales data
• Contribute to the collective team effort by achieving specified objectives and targets as required
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in a relevant field of Engineering (Relevant working experience can be considered as well)
• Minimum 1 year of relevant technical sales experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Lockton Singapore is part of Lockton Companies Inc., the world's largest privately owned insurance brokerage / broking firm. We specialise in risk management, employee benefits and retirement consulting services.

With expertise that reaches around the globe, our team of industry-leading experts delivers the deep understanding needed to accomplish remarkable results and find creative solutions for your most pressing business concerns. Our family-owned organization is purposefully unconventional, insatiably curious and Uncommonly Independent.

What makes Lockton stand apart is also what makes us better: independence. We are free from quarterly demands of financial markets and dedicated to doing what’s right for you. Lockton's private ownership empowers its 9,500+ Associates doing business in over 125 countries to focus solely on clients' risk, insurance and people needs.

For 14 consecutive years, Business Insurance magazine has recognized Lockton as a "Best Place to Work in Insurance." Lockton was named among the 2021 Best Managed Companies by Deloitte and the Wall Street Journal, a program that recognizes excellence and honours private companies for their strategy, execution, culture, and financials.

This will be an excellent opportunity to start on an exploration of career growth and advancement with us as Lockton Singapore is named "Top 10 Insurance Broking Companies from South East Asia" and award-winning “100 Best Large Companies to Work For List for 2022” by b-Heard. We are also given the 3 Star Accreditation, their highest honor, which is reserved for organizations with “world class” levels of engagement. This is an exciting time to be part of a fast-growing team – together we’ll produce great results.

Job Purpose:

Working as part of a close-knit team, supporting the CMNC Team by handling the day-to-day administrative work.

Job Description – Key Tasks and Responsibilities

• To support the Corporate Risks Team by handling routine administrative work including preparation of monthly renewal listing, renewal slips
• To raise Debit Notes/ Fee Invoices on timely and accurate manner
• To prepare covering letters for dispatch of policies/invoices/endorsements to clients.
• Ensure all activities that are undertaken are compliant with regulation and Lockton’s internal standards and procedures.
• Checking of policy/endorsement/invoice to ensure that it is accurate prior to forwarding to clients.
• Preparation of reports and analysis as required by Head of Department or Team Lead
• Fully understand and assimilate into the culture of the Organisation and Department

Qualification and Experience

• 1-2 years’ experience in the insurance industry
• Insurance qualifications in CGI, PGI or BCP will be added advantage

Competencies

• Can-do attitude
• An eagerness to learn and excel
• IT know-how (Microsoft office suite, using the internet for research)
• Ability to work under pressure and deliver results
• Able to practise\perform ethically
• Demonstrates and adopt LCS core values
• Client Centric
• Accountability
• Collaborative
• Integrity
• Can do Spirit
• Resilience

Job Description

• Manage daily OT scheduling and finalise OT listing for timely dissemination
• Liaise with Surgeons, Anaesthetist, Nurses and Radiographer to resolve conflicted surgery schedule
• Manage After Office Hour (AOH) OT schedule
• Contact patients to remind them of surgery reporting time, reporting location and fasting instructions
• Answer incoming queries from patients regarding details pertaining to their surgeries
• Collation and analyse data for process improvement or utilization management

Key Requirements

• Minimally Diploma from a recognized institution
• At least two years’ working experience in clerical or administrative duties, preferably in healthcare industry.

Interested and qualified applicants, please send your resume to [email protected]

Ivy Yong Shi Mei
Personnel EA License No.: R2198995
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Responsibilities

• With direct experiences in Market Data Domain as part of the Enterprise Architecture.
• Well versed in enterprise architecture methodologies for Market Data Domain.
• Analyse, Review design, Plan project schedule and implement end-to-end Technical enterprise Solutions in Banking and Financial Institutions
• With NeoXam DataHub, Markit or any other EDM specific product and development experiences to lead the design of Data model, establish as golden Data Source and distribute data to downstream systems at bank’s enterprise level.
• Develop a Market Data Services Enterprise architecture blueprint. Establish framework and standards of Data Sourcing from external vendors, Data Quality Check, Data transformation and Distribution to multiple systems across all platforms
• Analyse user (front to back office) requirements and formulate functional and technical design documents.
• Co-ordinate with vendor on specifications, build, delivery testing, and implementation.
• systems.
• Work with internal Change Control Management for deployment of changes.
• Work closely with internal infrastructure and security teams for implementations.
• Implement NeoXam’s DataHub software solutions at an enterprise level.

Requirements:

• Degree, IT Engineering, Business or Finance
• You have minimum of 8 years of experience with IT projects in the banking / financial / insurance industry. At least 6 years of technical experiences as enterprise solution architect. Proven track records in delivering and implementing EDM product and technical solutions at enterprise level.
• Preferred with direct Product knowledge in NeoXam Datahub, formerly known as Smartco
• Key functional domain knowledge on Market Data for Global Market Trading and its usage for downstream regulatory reporting.
• You have minimum of 2 years of experience with software implementation in the areas of Markit EDM, Enterprise Data Management (EDM), DataWarehouse (DW-ETL) or Business Intelligence (BI).

Preferred Requirements:

• You are fluent in English and are perfectly capable of evolving in an English speaking environment.
• You are highly motivated by the banking / financial / insurance industry and have a sound knowledge of the main financial instruments
• You are independent, with own initiative and good interpersonal skills and are concerned about the quality of service provided
• You have good teaching ability and a very good sense of organization and communication
• You are curious, proactive and a real team player

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
We experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.

Cyber Security, Information & Technology Risk Management
You will be a part of an independent risk management function to protect the firm’s information technology assets, including business data, from external threats and operational risks, and to facilitate the firm’s digitalisation journey in a secure manner.

What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as a Cybersecurity Platform Support Engineer?

• Provide technical support to cybersecurity platforms managed by CSITR, maintaining a wide variety of devices and systems for host security, network security, data protection, identity and access management, cloud security, application security, and security operations
• Monitor for vulnerabilities, and analyse impact of patches and updates on cybersecurity platforms
• Assist in the supervision of the platform support L2 team
• Manage escalations and troubleshoot issues when they arise, liaising with vendors as needed
• Generate incident and problem management reports, reviewing procedures, analyzing root cause, and proposing any necessary enhancements
• Develop integrated security operating models and documentation to ensure operational efficiency, cost effectiveness, scalability, and sustainability
• Identify and recommend process improvements in the support of existing cybersecurity platforms
• Participate in evaluations, proof-of-value/proof-of-concept, design, build and implementation of enterprise-class cybersecurity systems
• Act as a domain expert and trusted partner in CSITR, and work closely with stakeholders in Technology Group and Business Groups, on cybersecurity engineering related matters

What qualifications or skills should you possess in this role?

• Bachelor’s Degree in Information Technology, Computer Engineering or equivalent
• At least 10 years of relevant experience, preferably in financial services or asset management industries, with minimum 7 years in Cyber Security or Information Security
• Hands-on experience in supporting and maintaining cybersecurity platforms, including troubleshooting techniques and use of diagnostic tools
• Scripting and coding skills, with proficiency in Python or similar programming languages
• Good knowledge of Windows and Linux OS, networking concepts and protocols, principles of access rights and permissions
• Must be meticulous, versatile, and inquisitive, having strong attention to detail with an analytical mind and outstanding problem-solving skills
• Be a good team player and excellent communicator
• Professional qualification in information security, such as CISSP / CISM / CEH will be advantageous

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer
As an employer, we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.

Learn more about our Technology Group here:
https://gic.careers/group/technology-group/

To be considered for the role, apply directly via our careers page at:

https://careers.gic.com.sg/job-invite/15628/

Responsibilities:

• Determine market needs and potential in assigned verticals' key accounts.
• Examine customer demands to identify current trends, dynamics, and market moves.
• Create sales quotations, tender documents, drawings, visualizations, and mock-ups for design development.
• Conduct basic risk assessments and set operational policies, standards, and procedures into action.
• Provide administrative assistance for project management processes.
• Manage customer relationship management issues and examine client information and needs to strengthen customer connections.
• Provide logistical services that satisfy the needs of customers.
• Suggest strategies to close gaps and shortcomings in supply chain operations.
• Create plans for implementing new logistical solutions.
• Gather knowledge about the most recent technological trends.
• Determine the most recent technological advances and how they might be used to the logistics industry.

Requirements:

• Degree in any discipline, preferably from local recognized education institution
• With 1 – 2 years of sales analyst/ business analyst or sales support experience

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Responsible for the full spectrum of Human Resource and Administrative functions and activities, not limited to recruitment and selection, payroll administration, performance management, compensation & benefits, employee relations, and training & development.
• Monitoring and assisting in work pass administration including new application, renewal, cancellation, and purchasing of security bonds, etc for the marine process
• Analyse needs, review HR policies and processes and recommend HR actions to ensure practices are in compliance with local laws and regulations.
• Involve in grievance handling and disciplinary issues
• Maintain and ensure the accuracy of the information in all HRIS systems and physical documents such as payroll, employee records, leave system, employment contracts, etc
• Execute recruitment activities to meet business needs. Handling recruitment and selection processes, job offers, and internal salary benchmarking. Work closely with section managers on hiring requirements, ensure efficient and effective on-boarding and off-boarding activities including work pass application and orientation
• Advise internal customers on HR procedures and policies
• Prepare and analyze monthly reports for management
• Provide accurate information in surveys and liaison with government agencies
• Update human resources policies, ensuring compliance with government labor legislation on a regular basis.
• Prepare and submit statutory documents and all employer-related claims (NS makeup, maternity/paternity, childcare leave, annual income tax submission, IR21, etc.)
• Perform other administrative functions, projects, and assignments as tasked
• Manage employee inquiries on the HR processes and policies and proactively identify HR issues and provide timely resolutions
• Monitoring and keeping up-to-date training records
• Assisting in work injury compensation claims & staff insurance claims
• Assist in administrative support such as data entry, reports, work pass matter related, etc
• Provide HR customer service and respond in a manner to an internal and external party
• Preparation and submission of IR8A, and IR21, compiling statutory and other statistical information reports or surveys as required
• Ensure follow-up with Contractors on renewal of permits

• To cultivate good Work, Safety & Health environment at workshop.
• To upgrade the skill set of the technicians through the Workshop Foreman/Executive, Technical Dept. & Factory support/resources.
• To ensure quality repairs for all service and repair works meet the service standards of the Factory.
• To feedback and follow up on technical issues with Technical, Reception, Workshop & Factory to resolve them expeditiously.
• To support the Workshop Executive to counsel workshop staff on poor technical performance to maintain workshop technical competencies.
• To keep records and accountability for all equipment and special tools are well maintained.
• To conduct meetings with Workshop Executive daily on quality performance, workshop loading capacity planning and operational issues.
• Support service reception for technical advice and conduct upfront diagnostic/test drives with customers.
• Recommends continuous areas of improvement on implementation of preventive and corrective actions/methods.
• Maintain a clean, orderly, and safe environment and help to look after the welfare and interest of the workshop staff.
• Collaborate and Co-operate harmoniously with other BU/departments for the company’s common goal and objectives.
• Assist in other company’s requirements when directed and work within the authority of a Technical Executive. Perform work with due diligence on other projects and tasks assigned.

• At least 3 years in automotive trade service/ repair, with 1 year in a supervision position.

• NTC 2 in Automotive Technology (Light Vehicle) or higher educational level
• Experience in basic product training
• Good communication and interpersonal skills
• Good management and supervisory skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Who we are

Talbot is an international insurer and reinsurer operating within the Lloyd’s market through Syndicates 1183 and 2019. We have been part of AIG since 2018 and our ambition is to be AIG’s Centre of Excellence at Lloyd’s. Headquartered in London, Talbot has offices in New York and Singapore and over 300 people working across these three locations.

Get to know the business

Syndicate 1183 underwrites multiple classes of business including Political Violence/Terrorism, Marine, Energy (off-shore and on-shore), Marine and Energy Liability, Hull, Cargo and Specie, Political Risk, Property, Accident and Health, Financial Lines, Cyber, Alternative Risks, Non-Physical Cyber and Treaty Reinsurance.

Syndicate 2019 reinsures premium written by AIG’s Private Client Group, covering Homeowners, Auto, General Specie and other products.

About the role

What you need to know:

• Underwriting support and administration for Underwriting teams for Cargo, Political Risk, Fin Lines and Product Recall. To carry out and assist the Underwriters with the following:
• To ensure all documentation to be scanned and indexed into the DMS system that comes through the Core Team.
• To ensure data entry is in accordance with agreed guidelines, e.g. endorsements, quotes, promise lines
• To ensure the Core team address item received electronically (e.g. email inboxes) within agreed SLA’s.
• To ensure consistent field use within the Core team.
• To ensure accuracy and the resolution of any grey areas, of data entry manuals or and escalating any Issues.
• To ensure accuracy and timeliness of entry for endorsements.
• Proactive support of other Technical Assistants to allow for segregation of duties and holiday / sickness cover.
• To ensure monitoring and chasing of all outstanding data as required.
• Act as an escalation point for the Premium management team as required by the Core team.
• Attend and prepare necessary documentation for Core team meetings and for the monthly Operations meeting.
• To be a SME and/or Super user on Underwriting Systems as required.
• Ensure both personal and allocated class (es) compliance with document retention policy.
• To build and maintain close working relationships with Underwriters and Capita.
• To respond to all internal and external queries as required
• To act in accordance with all regulatory standards and principals
• To provide box support at Lloyd’s when required
• To ensure you are building and maintaining close working relationships Underwriters and TA’s
• Ad-hoc and general administration duties as and when required
• To run, update and upload the PMD report to Lloyds before the 15th of each month.

Premium Management

• To prepare, produce and distribute weekly premium management reports such as large movement and signed variance reports.
• To find and reallocate misallocated premium/signings.
• To liaise and work with all Underwriting Teams in all areas of Premium Management data integrity and answer any queries they may have.
• Responsible for USM processing:
• To process and validate risks signed through Xchanging; validation of all Underwriting Signing Messages (USMs).
• To carry out daily posting, to ensure end of month process posting deadlines are reached.
• Liaise with UTS, Underwriting, Xchanging and Brokers on processing queries, action and monitor until resolved.
• Identify and liaise with underwriters and chase as appropriate, for partial risks where premium has been processed through Xchanging.
• To ensure that USM corrections are actioned where applicable.

Continuous Improvements

• To align to our operating principles and to participate or instigate in continuous improvement initiatives, such as quick wins, root cause problem solving
• To review the current processes, for the areas you are responsible for, to make improvements and streamline the process
• To promote a continuous improvement culture amongst UTS

What we’re looking for:

• Good interpersonal and communication skill
• Competent in Microsoft Word, Excel, PowerPoint and Outlook
• Excellent general computer literacy
• Attention to detail
• Diploma / Degree in any field
• Working towards the ACII exams

What we offer

Our people are what make Talbot a market leading syndicate, so we are focused on creating a diverse, equitable and inclusive culture that helps us attract and retain great people. We pride ourselves on helping our people develop and hone their professional skills throughout their careers. Our employees have access to a broad range of best-in-class career development programmes, we run regular training courses and events throughout the year covering both technical and non-technical topics. Charitable giving is an important part of our culture too and we encourage people to give back to causes they care about, supporting them through our matched funding initiative and giving time off for volunteering.

Join our team clients team to provide L2 Application Production Support for global Supply Chain and Trade Finance applications in the Asia Pacific region.

Job Responsibilities:

• Collaborate in a 24/7 L2 Production Support team.
• Support worldwide Supply Chain and regional Trade Finance systems.
• Troubleshoot and resolve complex production issues independently.
• Perform root cause analysis and coordinate with teams for issue resolution.
• Respond to User Requests, Incidents, and manage Problems promptly.
• Communicate issue status to stakeholders.
• Contribute to preventive monitoring, Change Management, and Disaster Recovery.

Job Requirements:

• Expertise in ORACLE PL/SQL.
• Strong troubleshooting skills, UNIX/Linux familiarity.
• Understanding of JAVA/J2EE web-based applications.
• Experience with various technologies (Firewalls, Load Balancers, etc.).
• Knowledge of Security Practices, ITSM (ServiceNow), and ITIL.
• Bachelor's Degree in Computer Science or related field.
• 5-6 years of relevant experience with a focus on continuous improvement in application production support.

Interested candidates may apply through the application system with us. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Dimple Jain

EA Licence No: 11C5502

EA Registration No. R22107270

• Basic $4500 - $6000 (Depends on experience)
• Mon - Fri (8.30am - 5.30pm)
• Working location: Tai Seng (Nearby MRT Station)
• Permanent role + AWS + Bonus + Company Yearly Trip + Gathering Event

Job Responsibilities:

• Respond to regional IT support requests from end-users.
• Troubleshoot and promptly resolve hardware, software, and network issues.
• Provide both remote and on-site assistance for technical inquiries.
• Install, configure, and upgrade computer systems, software, and peripherals.
• Analyze recurring issues to implement permanent solutions.
• Collaborate with IT teams to address complex problems.
• Occasional Travel Required to Oversea Offices.

Job Requirements:

• Min. Degree in IT, Computer Science, or related field (or equivalent work experience).
• Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), or similar will be an advantage.
• Knowledge of Managing network equipment, like Cisco and Cisco Meraki will be an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

• Basic $4500 - $6000 (Depends on experience)
• Mon - Fri (8.30am - 5.30pm)
• Working location: Tai Seng (Nearby MRT Station)
• Permanent role + AWS + Bonus + Company Yearly Trip + Gathering Event

Job Responsibilities:

• Respond to regional IT support requests from end-users.
• Troubleshoot and promptly resolve hardware, software, and network issues.
• Provide both remote and on-site assistance for technical inquiries.
• Install, configure, and upgrade computer systems, software, and peripherals.
• Analyze recurring issues to implement permanent solutions.
• Collaborate with IT teams to address complex problems.
• Occasional Travel Required to Oversea Offices.

Job Requirements:

• Min. Degree in IT, Computer Science, or related field (or equivalent work experience).
• Certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified Professional (MCP), or similar will be an advantage.
• Knowledge of Managing network equipment, like Cisco and Cisco Meraki will be an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Responsibilities:

• Manage the enterprise network infrastructure which includes configuration and maintenance of firewall, VPN, IPS, WAN communication device, router, LAN switches, WLAN network, DNS and DHCP servers
• Ensure all WAN and LAN network infrastructure and services are stable and reliable based on the company standard
• Relevant Experience in Firewall configuration, IPS, switch, router, servers (DNS, DHCP, Radius authentication servers), Transmission Control Protocol/Internet Protocol, Windows and Linux server operating system
• Embrace Cloud Computing Platform, Software Defined networking, Network Operations and Network Security (e.g. DDoS, VPN, Radius, 2FA)
• Perform IT Network monitoring and analysis of WAN traffic, ensuring maximum uptime in the region
• Establish a plan of action to resolve the problem and implement the network solution
• Support change requests for network solutions & services
• Manage automation of deploying network infrastructure with other teams including country IT
• Assist in IT project planning, coordination, and implementation in the region
• Participate in global and regional IT projects roll-out (e.g., Local Internet, VPN, WLAN, Cloud, Storage, Applications, Server, SD-WAN, etc.)
• Participate in new business initiatives (e.g., digitization) as a Network SME, Implementation and support of cloud and on-premises IP voice solutions, converged with data networking infrastructure.
• Manage and coordinate with vendors in achieving KPIs in system operations
• Document process, procedures, work instructions, system diagrams, inventory, etc.

Requirements:

• At least Diploma in Computer Science or its equivalent disciplines
• Ability to lead the IT team, manage effectively in a matrix organization, work closely with the country IT and vendors
• Minimum 5 years’ experience supporting regional network operations and implementation
• Proficiency in network protocols and security, Azure/AWS Cloud.
• Familiar with IP Protocols (ICMP, UDP, TCP); Routing Protocols (BGP, OSPF); Quality of Service; MPLS; Ethernet (STP, RSTP, VLANs)
• Experience with key network technologies: Cisco/Fortinet, QoS, SD-WAN, Open-source monitoring

Job ID: L57V6V75

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

TECHNICAL MANAGER

Responsibilities:

· Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective.

· Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment.

· Effectively allocate tasks and responsibilities among team members based on their skills and expertise.

· Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information.

· Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development.

· Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives

· To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers.

· To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs

· To manage purchasing of equipment and company’s equipment and inventory

· preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources.

o To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure.

· Ensure systems and processes comply with workplace safety and health regulatory requirements.

· Ensure that customer quality specifications are constantly met.

Requirements:

· Degree in Engineering (Preferably Electronics) or equivalent.

· At least 5-8 years of relevant working experience in Security Industry, managing a group of 5 or more engineers.

· Possess excellent planning and organization, interpersonal and communication, and problem solving skills

· Excellent project management skills

· Able to work independently and make good decisions

Responsibilities:

• Manage and administer the online sales order to delivery and inventory replenishment processes
• Attend to customer enquiries
• Manage daily deliveries arrangement and stocks transfer
• Prepare reports and submit on a daily / weekly / monthly basis
• Analyse sales process and control inventory
• Check, verify and process billings and invoices
• Involve in quarterly stock take

Requirements:

• NITEC or Diploma in any discipline
• Prior sales support working experience in online e-commerce operation
• Familiar with e-commerce platform (such as Lazada, Shopee and etc.)

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.