Customer Service Officer | Tai Seng

• Working Hours: Monday-Friday 8.30am - 5.30pm; Saturday 8.30am - 12.30pm
• Salary: $2,000 - $2,800
• Location: Oxley Bizhub 1 - Taiseng

Requirements:

• 1 year experience as customer service

Jobs Scope:

• Daily cash collection
• Handle inbound & outbound calls, and reply to emails with regards to general enquiries, complaints, service requests & troubleshooting.
• Email allocation to officers for technical service arrangements.
• Coordinate and liaise closely on service arrangements with various internal departments and external parties to ensure timely response to customers.
• Administrative duties
• Preparation of quotations and bill processing
• Other duties as assigned

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Technical Architect on our Services team, you will have the opportunity to enable our customers to understand and employ MuleSoft technology hands-on while coaching and mentoring elite members of a fast-paced, growing organization.

You will be an influencer and thought leader with in-depth technical expertise, credibility, and field experience to establish yourself as a subject-matter expert in a company leading innovation within the integration services industry.

What you’ll achieve:
3 months:

• Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
• Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training
• Begin to execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
• Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject matter expertise and project deliverables to internal knowledge exchange
• Begin mentorship and guidance of junior Services team members and help to build out our services organization

12 months:

• Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle
• Evangelize frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing
• Identify opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs, and 3rd Parties
• Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs
• Evangelize, train, coach, and mentor Services team members on hard technical skills and soft skills
• Identify opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the MuleSoft platform.
• Lead development of technical brown bag sessions and publish/facilitate reusable content to the field
• Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.
• Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design

What you’ll need to be successful:

• Fluent in English and Mandarin is required
• Experience leading integration teams and architecting solutions
• Demonstrated experiences architecting services integrations with at least two of the following:
• MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, etc.)
• API Management solutions (Apigee, Mashery, etc) one or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.)
• Demonstrated experience managing and architecting for multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end, sometimes simultaneously
• Working knowledge of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards
• Demonstrated ability to effectively architect solutions within a diverse technical team of client, SIs, contractors, and internal teams
• Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organization practices
• Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements
• Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives
• Experience driving technical workshops with technical and business clients to derive value added .services and implementations
• Ability to travel up to 20% of the time (varies depending on customer needs, focused within Region)

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- $2,300 - $3,000/Month + CPF

(Depending on Qualifications & Work Experience)

- Attractive Monthly Team Bonuses ($200-700/month)

- Looking at about $2,500 - $3,700/Month or more after incentives

- Clear Salary Progression, Annual Salary Review (Minimum 10% Increase)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: Projects Portfolio Support

Job Requisition Number: JR24241

Job Level: more than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

l The Planning & Management team sits within the Retail & Channels ‘Partner, Transform & Operate’ function in Group Technology & Operations (GTO).

l We provide a range of services to ensure the function performs optimally and effectively, and in alignment with the priorities and strategic goals.

l Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities

l Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations

l Organize and track the pipeline, capturing data on readiness for approval and other relevant data

l Ensure there is an aligned pipeline view across GRCTO and GTO COO Office

l Maintain and update GRCTO projects approval data and dashboard

l Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects

l Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view

l Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence

l Organize the provision of the current pipeline decks for review by the GRCTO leadership

l Support the Pipeline education & training needs for the GRCTO teams

l Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams

l Support special initiatives, management and governance forums & workshops that may arise

Qualifications and Skills Required

l Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services

l Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy

l Good sense of risk & issue management, and escalation management

l Able to produce structured and effective presentations

l Proficient in creating presentations using the Microsoft suite of software

l Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure

l Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise

l Excellent written and verbal communication skills

l Comfortable with engaging senior management.

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Salary Range: $ 2500 - $ 2800
• Working time: Monday to Friday, 8am - 5pm // 9am - 6pm
• Working location: Ang Mo Kio

Responsibilities:

• Analyze sales data and calculate monthly commissions for staffs, ensuring accurate and prompt payment
• Develop and maintain spreadsheets, databases, and POS software to support business operations
• Organize and maintain filing systems to ensure easy access and retrieval of important documents
• Provide administrative and operational assistance to the team
• Other duties as assigned by immediate superior

Requirements:

• Proficiency in MS excel
• Minimum 1 year of experience in the related fields

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Production Support Analyst.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Responsibilities:

· Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.

· Has experience or knowledge on Incident and Problem management.

· Health check and monitoring production system and job scheduling to ensure SLA is meet.

· Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

· Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

· Continuous improvement of the system, e.g. job automation, performance tuning.

· Should be able to identify and fix the bugs.

· At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

· At least 2-5 years of working experience, preferably in Banking or Anti money laundering.

· At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.

· Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

· Good knowledge in Linux/Unix/Windows scripting.

· Hands on experience on monitoring tools like Grafana has added advantage.

· Should be open to learn and adapt to new technologies.

· Knowledge on GIT Bitbucket and Jenkins has added advantage.

· Knowledge on Actimize/Hadoop has added advantage.

Requirements:

Mandatory Skills:

· Unix, Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing:

• 7am to 4pm
• Need to support on weekends
• Sat 10pm to 6am
• Sunday: 6am to 3pm
• There may be times to be called during off- working hours during the weekday to provide on call support for production issues.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

We are looking for Technical Advisors for Epic’s software in connection with the implementation of Epic’s integrated suite of healthcare software for its customer in Singapore. Duties will include testing the customer’s workflows within the software, providing troubleshooting assistance for Epic’s software applications, including assisting in diagnosing and isolating the probable cause of technical problems and modifying the software, if necessary, to fix the problems. You might also assist the customer with configuration, and provide recommendations to optimize the customer’s use of the software.

Job requirements:

• Bachelor’s degree or higher (any major)
• 1+ years in technical or implementation support for Epic software, including supporting customer(s) through an Epic software go-live and a version upgrade, and completing the associated testing
• Hold appropriate Epic certifications in:

-A major Epic software application

-Chronicles and Cache programming

Skills and competencies:

• Demonstrated interpersonal communication skills
• Hold strong project management competencies including team coordination and problem solving skills
• Strong technical aptitude (must pass Epic’s standard pre-hire assessment test for the role)
• Demonstrated judgment in handling escalations

We are looking for Senior Technical Advisors for Epic’s software in connection with the implementation of Epic’s integrated suite of healthcare software for its customer in Singapore. Duties will include testing the customer’s workflows within the software, providing troubleshooting assistance for Epic’s software applications, including assisting in diagnosing and isolating the probable cause of technical problems and modifying the software, if necessary, to fix the problems. You might also assist the customer with configuration, and provide recommendations to optimize the customer’s use of the software.

Job requirements:

· Bachelor’s degree or higher (any major)

· 2+ years in technical support for Epic software, including supporting customer(s) through an Epic software go-live and a version upgrade, and completing the associated testing

· Hold appropriate Epic certifications in:

-A major Epic software application

-Chronicles and Cache programming

Skills and competencies:

· Demonstrated interpersonal communication skills

· Hold strong project management competencies including team coordination and problem solving skills

· Strong technical aptitude (must pass Epic’s standard pre-hire assessment test for the role)

· Demonstrated judgment in handling escalations

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Maintain and enhance/customize Suite/ SugarCRM management platform
• Perform PHP development
• Analyze, develop, design, code and test solutions on Suite/ SugarCRM.
• Ensure the proper operations and administer multiple web applications.
• Responsible for the maintenance and upkeep of web applications as assigned.
• Address system bugs and other operational issues
• Liaise with business users and other teams, to do the following:
• Gather requirements and translate those requirements into technical specifications and program code
• Understand, troubleshoot and solution interfaces from Suite/ SugarCRM
• Provide status reporting and improvement recommendations
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• BSc degree in Information Technology or BS in Computer Sciences
• A minimum of 3 years prior experience Suite/ SugarCRM development along demonstrated Suite/ SugarCRM development
• Experience with the Suite/ SugarCRM platform
• Strong experience in Apache, MySQL, PHP, HTML/HTML5, CSS, jQuery, javascript
• Demonstrated knowledge and experience in developing and customizing web sites and web applications using Wordpress
• Experience with PHP SOAP web service and API integration with external applications
• Experience in Linux OS, unix command and shell scripts
• Experience in using git repository and git commands
• Demonstrated good verbal and written communication abilities
• Ability to work independently with excellent follow up and follow thru with limited guidance

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description:

• Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter
• Billing enquiries and cashiering duties
• Schedule follow-up appointments for patients and advice on the necessary tests / investigations
• Assist in preparing clinic reports
• Liaise with doctors, nurses and internal departments on any clarifications for patient matters
• Assist in counter closing

Job Description

• Min N/O/A levels/ Diploma
• No Experience needed/ Full training and guidance will be provided during work
• Must be able to commit to a minimum of 3 months
• Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: Clinic Assistant)

Thank You.

Leon Leong De Cong

R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Descriptions:

Invoicing:

• Generate accurate and timely invoices for services provided to clients.
• Ensure all relevant information, such as service details and pricing, is correctly documented on invoices.

Transaction Processing:

• Record and process financial transactions including sales, purchases, expenses, and payments.
• Verify the accuracy of transaction details and ensure proper categorization for accounting purposes.
• Enter transactions into the company's accounting software or ERP system.
• Reconcile accounts and resolve any discrepancies in a timely manner.

Maintenance of Accounting Records:

• Maintain organized and up-to-date accounting records, including invoices, receipts, and other financial documents.
• Ensure compliance with accounting standards and regulatory requirements.
• Assist in the preparation of financial reports and statements as needed.
• Monitor and track financial transactions to support internal auditing processes

Full Sets of Accounts:

• Prepare monthly, quarterly, and annual financial statements, including income statements, balance sheets, and cash flow statements.
• Analyze financial data to identify trends, variances, and areas for improvement.
• its and ensure all financial records are accurate and accessible.

Requirements:

• Min Diploma (Accounting/LCCI) with at least 2 years of relevant experience in Accounts Receivable function
• Well organized, meticulous, detail oriented, good interpersonal and communication skills
• Proficient in MS Office especially MS Excel

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

• Provide first level technical support to end-users for desktop and laptop hardware, software, basic infrastructure, and network issues.
• Diagnose and resolve issues related to desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and network-related activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

Requirements

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Knowledge of ITIL processes and practices.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Must have experience in IT admin- Eg: Onboarding and processes and templates that cdd need to follow up.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.
  

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician
• (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• NURUL ATIKA BINTE KASSIM • REG Number R1986508

Technical Account Manager (TAM) – Public Cloud Operations is an individual contributor role who will provide technical expertise to manage “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.

TAM will facilitate the building of platform and will be responsible for management and Quality of Service of the cloud offers during the RUN phase. TAM will be responsible for owning and resolving the technical issues on the platform which comprises for multiple technologies.

Candidate should be skilled in causal analysis and have excellent verbal & written communication skill in order to manage global stakeholders.

Brief of activities would be performing by this role:

• Technology watch (study, documentation)
• Customer study and proposal for better experience
• Cloud migration tools knowledge
• Service Management & Project Management
• Handover to Run team after build/ implementation in public cloud
• Change Management
• Presales support
• Solution proof of concept
• Design and build support for customer and TTM projects
• Public Cloud Design/ Build/ Operation Support:
• Provide Knowledge Transfer to the L2/ RUN teams
• Work closely with Engineering team & Validate new Products and Major Releases related to Cloud offers
• Presales Support : provide technical support to Presales team/teams
• Perform initial deployment and Validation of Public Clouds architectures (Azure/AWS/GCC)
• Provide Root Cause Analysis (RCA) for all major problems
• Ensure the consistent Level-3/ principal support for Public Clouds, Roles & Features to Level-2 system teams and customers
• Provision of technical consultancy to development plans and projects
• Provide Root Cause Analysis (RCA) for all major problems
• Maintain a thorough understanding of the tools, systems, and processes required to provide quality customer support.
• Manage cross-functional deliverables, and detailed timelines.
• Coordinate plans with business teams & operations to meet strict project deadlines for on-time delivery.
• Ensure delivery of required documentation (technical, procedures, configuration management tools) required for handover to Operations teams
• Introduce his customers to new solution features and will suggest according to their solution usage
• Report anomalies and write/manage proactive/corrective actions plan
• Organize Customer meetings, Deliver Monthly Dashboard on Solution Usage & performance
• Support & Assist our Customers in their service usage (Best practices, configuration, Q&A, help/follow to the incident resolution)
• Have overall accountability of the Quality of Service of the managed cloud offers. Responsible for the regular Quality of Service (QoS) reporting of the cloud platform (KPI definition, SLA achievements). Responsible for management of the Operational teams through Operating Level Agreements.
• Manage the Release & Patch Management process with the production team to make sure the platform is up-to-date. Make sure the appropriate CAB are activated and obtain CAB approval
• Be in close relationship with the problem manager to speed up problem resolution and corrections implementation

Educational Qualifications

• University degree in Engineering or Science or BS Computer or equivalent with 60% or above.
• ITIL Certified
• MCPIT/ MCSE/ Linux Certified
• AWS, MS-Azure; GCC Expert Certifications
• Project Management/ Service Delivery or Management

Relevant Experience

• 12-15 years of managing IT Systems/ Virtualization
• 4-6 Years of experience in designing, migrating and implementing Public Clouds (Azure/AWS/GCC)
• 5-8 years of Service/ Project management

Desired Skills/Knowledge:

• Excellent knowledge and solid experience in “Public Cloud offers” available in market like Microsoft Azure; Amazon Web Services; Google Cloud etc.
• Excellent knowledge of Cloud migration tools.
• Knowledge on VMWare ESXi, vSphere; Linux, Windows
• Understand and willing to provide Cloud management support on rotational basis, 24 X 7
• Problem solving and investigation capabilities
• Strong communication skills
• Good written and fluent English and good interpersonal skills
• Should be a team player

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Providing level 2 End User Computing support for VIP users both onsite and remote
• Well verse in Windows OS and MS office applications.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for MAC, IOS, and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.

Requirement:

• Diploma/Bachelor’s degree
• Hands on VIP support experience of 2-5 years in providing VIP support both onsite and remote
• Confidence with excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Our client is Singapore’s leading sustainability-driven energy company. They are looking for a Customer Relations Officer to join their Sales and Operations team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Nextwave Partners , Who we are:

Founded in early 2016 , with successful acquisition by Atlas Professionals in 2022, we have quickly established NextWave Partners as a Recruitment Partner of choice across Energy Transition, ESG (Sustainable Business, Impact Investment,Finance & Infrastructure and Climate-Tech) & Technology sectors.

In the near future, we have the vision to give our clients a range of services to choose from that help empower their staff, businesses and a sustainable future. We are committed to supporting industries battling climate change towards a net-zero future and a circular economy.

We do this through developing and empowering the very best recruiters and consultants in the industry to become market leaders in their specialist areas.

The Role – Business Support Executive

We are looking for a Business Support Executive to support the Head of ESG & Climate Tech Recruitment, APAC (Vinny Chan, LI profile: https://www.linkedin.com/in/vinny-chan-data27/) in recruitment and business operations support in the journey of setting high standards as we progress through rapid expansion in the APAC markets, with current presence in but not limited to Singapore, Japan, South Korea, Taiwan, Vietnam and Australia.

In this business enablement role, you get to work hand in hand with the leaders and the team to ensure that the business constantly drives forward with the speed and scale for exponential growth.

The main responsibility is to support recruitment resourcing and research efforts, to continuously help the brand to build up the network, generate leads and meaningful insights. You will be exposed to multiple functions within the business supporting the team in driving sales, training, management, strategy, marketing, talent attraction, digital strategy and business ops.

Responsibilities

There are three main components to this exciting and multifaceted role as follows.

1. KEY Priority - Recruitment Support

• Conduct market research in a timely and effective manner
• Support resourcing needs, i.e market mapping, creating long lists, search for candidates across all available paid & free channels (Linkedin, Monster, Indeed, Internal database)
• Conduct prescreening and career profiling for shortlisted candidates to build up the network in ahead of the curve industries
• Be the advocate to drive best NWP and Tech practices such as postings of job adverts weekly, effective day plans and usage of desk management tool

2. Administration & Operations

• Responsible for managing the schedules and communications to ensure that business decisions are made with urgency and precision
• Coordinate information given from the finance and accounting team on financial performance and work with our executive to push through to sales performance communications and activity
• Help with gathering, distributing and creating documents alongside our executive, through Microsoft tools namely Excel, Word and PowerPoint.
• Work on any arrangements for meetings or travel plans if required.
• Strong interest in understanding business decision making, with ability to be forward thinking and help connect the dots so nothing gets missed.

3. Conduct Research to drive inside sales activities and leads generation

• Collaborate with the leader to facilitate inside sales initiatives and lead generation efforts.
• Conduct research to identify opportunities for new client meetings and support business development objectives.
• Utilize various tools and resources to actively build a comprehensive market map and long list for Sustainability Tech Companies.
• Implement strategies discussed to add new companies weekly, contributing to the growth of our business development portfolio.
• Establish success metrics to evaluate the effectiveness of inside sales activities and lead generation efforts.
• Leverage available tools and resources efficiently to conduct thorough research for leads in alignment with business goals.

What is in it for you !

• A chance to have exposure to dabble across recruitment desk , to learn the ins & outs of sales, training, management, data driven analysis, strategy, marketing, talent attraction, digital strategy and business ops
• We’re invested in your development, beyond your daily learnings, you also get exposure to
  • Soft skills - Psychometric tools to learn about your personal strengths and of others in the wider team / business !
  • Technical skills - working with a wide suite of data analytics and research platforms and automation tools. Constantly review better, faster and smart adoption for the team!
  • Continuous improvement & Personal Development Plan
    • opportunity to progress into recruitment consultant route or to move into business enablement specialist roles to join L&D / Finance / Contract Ops / People team !

Who should apply for this

• Passion to work for purpose driven companies, interest to learn about Sustainability & Technology industries
• Digital Native / Savvy - able to use Microsoft tools, Excel, Word and PowerPoint effectively
• High attention to details and high theoretical values
• Committed and responsible to meet timelines in a fast paced environment
• Can work on multiple projects at once and prioritize their tasks accordingly
• Strong will to learn and constantly challenge themselves, with a hunger to see a business grow and scale, through working closely with an executive.
• Constantly striving to be better, by helping to improve standards and processes.
• A great team player with a great “work hard play hard” mentality. Someone who gets along with a diverse group of individuals across the business
• Open for internship and apprenticeship with mininum six months commitment

Diversity is a core value at NextWave Partners, and we are proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age.

We are passionate about building and sustaining an inclusive and equitable working and learning environments for all employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solution

Application

Only open to Singaporeans and PR. If you are interested in this position, please apply directly on the platform with your latest CV. We will review your application and revert back promptly.

Our commitment

Diversity is a core value at NextWave Partners, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age.We are passionate about building and sustaining inclusive and equitable working and learning environments for all employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, discover, design and deliver solutions.

NextWave Partners Ltd. (EA License No: 16S8303 - UEN: 201602833E)

EA Registration No: R1440239

Work Schedule: Monday to Friday, 09:30 am – 06:30 pm

Location: One North MRT

Salary Range: $2,200 to $3,000

Job Description:

• Assist in various customer service tasks including data entry, invoice processing, and other finance or customer service-related duties.
• Perform general administrative duties such as document sorting, filing, data entry, binding, scanning, etc.
• Match invoices with system records and maintain organized filing systems.
• Coordinate with internal colleagues and business partners for invoice processing.
• Occasionally attend to walk-ins (couriers, delivery personnel, etc.).
• Identify and resolve process gaps and customer issues to improve team productivity and operations efficiency.
• Perform any other ad-hoc duties as assigned.

Requirements:

• GCE "O" Level, GCE "A" Level, or Diploma in Business Management or equivalent with a minimum of 2 years of call centre experience.
• Proficient in MS Office applications (Word, Excel, PowerPoint).
• Strong time management, document management, administrative, and project coordination skills.
• Results and service-oriented with excellent communication skills.
• A proactive team player who can also work independently in challenging timelines.
• Meticulous, efficient, enthusiastic, and resourceful with a "can-do" attitude.

As an experienced Salesforce.com Technical Architect with 8-10 years of experience, you have a good functional and technical knowledge of Salesforce and its suite of solutions. The Salesforce Architect role will be responsible for building and mentorship of a multi-skilled Salesforce team as well as design and implementing Salesforce solutions for our customers that follow best practices in both IT and Salesforce projects

Your responsibilities will be to:

• Engage clients & prospects and conduct technical presentation meetings on Salesforce.com
• Design robust architectural solutions for enterprise-level Salesforce implementations
• Provide solution design expertise spanning across multiple industries
• Shape a digital blueprint and technology roadmap
• Plan and lead solution delivery requirements gathering, analysis, design, configuration, integration, testing, migration and deployment
• Ability to understand pain areas of business and present workable solutions
• Project manage resources and delivery of business implementation successfully
• Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
• Define and execute best practices in solution analysis, design and implementation
• Document solution for IT and client reference
• Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
• Ensure all code is peer-reviewed against VISEO development standards prior to deployment to UAT
• Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
• Ensure developers are incorporating code review feedback prior to deployment to UAT. Enforce the practice with regular training & project audits.
• Experience in implementing DevOps
• Acts as the escalation point when issues arise and understand what to do and who to work with to resolve them.
• Be an active part of the regular project reviews, owing technical & solution reviews for all projects on a regular basis
• Keeping up to date with Salesforce releases and new functionality.
• Adhere to company and project standards and guidelines.
• Accurate time management and reporting of own work.
• Quality, on time delivery of agreed deliverables.
• Ability to work on multiple projects simultaneously

Your Profile:

• Minimum Bachelors Degree in IT/ConputerScience/Computer Engineering/ Engineering
• Must have minimum 9 years of Salesforce Hands-on Experinnce with Development and solutioning
• Must have 2-3 years of Architect Experience.
• Must have at least one of the certifications: Salesforce Application Architect Certification; ·Salesforce System Architect Certification; ·Salesforce Technical Architect Certification
• Strong analysis and solution designing skills
• Effective presentation and communication skills
• Relevant and practical experience in Salesforce.com consultancy required
• Open to travel and overseas posting for 2 to 3 months to be expected

Job Description: Operations Support Officer

Name of School

St. Margaret’s School (Secondary)

Location Address

111 Farrer Road, Singapore 259240

Duration: This is a contractual position with a contract period from April 1, 2024, to March 31, 2025, with the option to extend for a further period of two years based on performance and mutual agreement.

Working Hours:

• Mondays to Tuesdays & Thursdays to Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break)
• Wednesdays: 7:00 am to 3:30 pm (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays.

Position Overview: St. Margaret’s School (Secondary) is seeking a competent Operations Support Officer to join our team. The selected candidate will be responsible for providing operational support to ensure the smooth functioning of school activities and events. This role requires a proactive individual with a strong work ethic and the ability to work effectively within a team.

Key Responsibilities:

1. Maintain the general cleanliness of equipment and the workplace to ensure a safe and hygienic environment for students, staff, and visitors.
2. Provide logistical support for school events and activities, including the transportation, arrangement, and set up of furniture and equipment as required.
3. Assist in general administrative tasks such as filing, data entry, and document preparation to support the efficient operation of the school office.
4. Operate and maintain basic office equipment and materials, ensuring they are in good working condition.
5. Perform any other duties as assigned by supervisors to contribute to the overall objectives of the school.

Qualifications and Skills:

• A team player with excellent interpersonal and communication skills.
• Prior experience in cleaning, logistics, or simple administrative duties would be advantageous.
• Physical fitness and resilience to effectively perform the duties of the role.
• Ability to work independently with minimal supervision and prioritize tasks efficiently.
• Strong attention to detail and a proactive approach to problem-solving.
• Proficiency in basic computer skills and familiarity with office equipment.

Job Description: Printing and Administrative Support Officer

Authority: KRANJL SECONDARY SCHOOL

Location Address: 61 Choa Chu Kang Street 51 Singapore 689333

Duration: This is a contractual position with a contract period from May 1, 2024, to April 30, 2025, with the option to extend for a further period from May 1, 2025, to April 30, 2026, based on performance and mutual agreement.

Working Hours:

• Mondays to Thursdays: 7:00 am to 4:30 pm (inclusive of 1-hour lunch break)
• Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays.

Position Overview: Kranjl Secondary School is seeking a competent Printing and Administrative Support Officer to join our team. The selected candidate will play a crucial role in providing printing and administrative support to ensure the smooth operation of our school's administrative functions. This position requires an individual with excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

1. Perform photocopying, laminating, binding, and shredding of documents as requested by staff and teachers.
2. Monitor and maintain adequate supplies in the Printing Room, including toner, staples, paper, laminating films, and binding rings. Prepare request forms and stationery for staff use.
3. Ensure the Printing Room is kept clean and organized at all times.
4. Attend to photocopier breakdowns in staff rooms, troubleshoot issues, and liaise with vendors for maintenance and repairs.
5. Perform administrative duties such as sorting, distributing, and filing documents, attending to walk-ins, and answering phone calls.
6. Assist with any other administrative tasks assigned by the school to support the overall functioning of the administrative office.

Qualifications and Skills:

• Proficiency in spoken and written English.
• Preferably, prior experience in printing and administrative duties.
• Preferably, at least a Pass in WISE English Language Module 4, or equivalent.
• Demonstrated traits such as service excellence, a service-oriented attitude, meticulous attention to detail, and efficiency in meeting work deadlines.
• Ability to work independently and manage time effectively.

Contract Period: from 2nd Quarter of 2024 for a provisional period of 12 calendar months.

Workinghours: i) Monday to Friday: 8.30am to 5.30pm ii) Saturday: 8.30am to 12.30pm

Scope of Services:

1) Perform duties at commencement of demolition works.

2) Inspect/Supervise on all Works to ensure high, quality, and safe standard complying with safety requirements/ authorities’ requirements, codes, and specifications.

3) Monitor the Demolition Works and reports to Agency/S.O. for any irregularities.

4) Assist in the review of Contractor’s method of statements, working procedures and ensure they are followed on site.

5) Monitor Contractor’s schedules, dayworks, assist in verifying progress, claims and reports submitted by Contractor including verifying and measuring variation works, provisional quantities if any.

6) Observed and comply with site safety and checks for environmental, health and safety matters on the site are properly manage by Contractor and complying with legislations; RTO shall assist Agency in conducting periodic inspections on the provision of safety measures with Contract’s safety supervisor or representative as directed by Agency and ensure Contractor rectify immediately any contravention of or non-compliance of safety measure or safety infringement.

7) Assist to resolve site issues, including coordination with adjacent occupants relating to the project works.

8) Maintaining proper record for

• Site record book.

• Attendance of the qualified person and site supervisor.

• a copy of the approved structural plans including all amendments thereto.

• all departures or deviations relating to the structural elements of the demolition works as provided by the qualified person under the Building Control Act.

• Inspection and approval of decommissioning or removal works.

• Materials and earthwork testing; and

• All other relevant testing arises in connection with the demolition and reinstatement works.

9) Perform duties related to obtaining statutory completion and/or handing over inspection to governing authorities; and

10) Perform duties assigned by Agency at post demolition phase.

Qualification, Skill & Experience:

i) Registered with BCA and accredited with JAC [IES-ACES];

ii) Equipped with minimum 5 years of site supervision experience in civil & structural works with at least one (1) completed full time supervision on a whole building demolition project involving 2 levels or more multi-storey building with reinstatement works to governing authorities/owner.

iii) Physically fit stamina, agile and mobility ready for the vigorous construction activities.

iv) Conversant with local legislations, regulations and building codes.

Self-motivation and a team player and preferably Singapore Citizen or Permanent Resident.

Assistant Teacher Learning Support

Start Date: March 2024 (tentative)

Position: Full-Time, 36 hours/week

The German European School Singapore (GESS) is looking for expressions of interest for Assistant Teacher Learning Support.

Responsibilities:

• Assist teaching in learning support for Grade 1-12.
• Supervising and teaching small groups.
• Helping to prepare lesson materials.
• Exam invigilation Grade 6-12 (including mock and final IB exams)
• Supervise study hall for grade 11and 12 students.

Requirements:

• Fluent spoken and written English
• Fluency in other languages a plus as you will be communicating with colleagues and students who speak various languages
• Tertiary education qualifications a plus
• Experience working with students across primary to secondary school levels
• Willingness and ability to learn and take direction
• Flexibility, organisation skills and a caring attitude

Keen to collaborate and share your specialist expertise, you will be a fitting ambassador for the school. You will communicate with confidence across diverse audiences and situations, using your expertise to build strong relationships across the GESS community.

Our School

The German European School Singapore (GESS) is a multi-lingual, not-for-profit, German international school in Singapore with a distinct European flavour. As an accredited ‘Excellent German School Abroad’, the German Section of GESS offers all major German school leaving certificates.

Our European Section offers tuition in English for students from grade 1 - 12 across all three IB programmes (the PYP, the MYP and the IB Diploma Programme) as an authorised IB World School.

Children aged 2 years onwards can enroll in our Preschool where children are following the PYP programme in German-speaking, English-speaking or bilingual groups. In addition to an outstanding academic education, GESS strives to teach students community values such as respect, openness and diversity.

To Apply

We offer an exciting working environment in an international and cooperative team. Your application should include a letter of application and your complete resume. Please indicate your reasons for applying for the position.

Our Selection Process

At GESS we adhere to fair employment practices that consist of hiring practices that are fair, merit-based and non-discriminatory.

We are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and child protection as we promote the welfare of all our pupils irrespective of race, ability, religion, gender or culture.

All post holders are subject to appropriate vetting procedures including satisfactory reference and background checks and the offer of employment will be subject to the completion of these.

Please note, that only shortlisted candidates will be notified.