Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Scrum Master / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.

• Leverage domain and technical expertise to set direction and drive project execution.

• Foresee and proactively address risks, issues, and dependencies.

• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.

• Act as the primary liaison between the vendor and internal technology teams.

• Manage stakeholder expectations with respect to scope, deliverables, and timelines.

• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.

• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.

• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.

• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.

• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.

• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Experienced and dynamic Scrum Master / Delivery lead with minimum 8-10 years of relevant experience.

• Finacle implementation and integration experience in a global bank setup is a plus.

• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.

• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.

• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.

• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team

• Experience working with product and service vendors, and with the onshore-offshore delivery model.

• Ability to drive senior level discussions with good communication skills.

• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.

• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

• Structured Thinking: Being able to understand business processes, identify problems, and take a logical approach on how we could drive improvement.

• Inclusive and Inspiring: Seeking a motivated team player who values collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds.

• Authentic and Passionate: Seeking a highly engaged teammate whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities.

• Innovative and Curious: Seeking a teammate with out-of-the box ideas and solutions, who embraces change with a future-forward mindset, and are looking to challenge the status quo.

• Intellectual Curiosity: Ability to take on complex business problems and learn about new approaches that can drive value to the organization.

• Confident and Agile: Seeking a very strong communicator who values giving and receiving feedback, easily builds relationships, and who is a quick thinker, flexible, and always learning and sharing knowledge

• Tenacity: Proactive and resilient in pursuing objectives despite challenges, ability to multitask and balance competing priorities

• Analytical: Strong analytical skills sufficient to identify trends/opportunities within financial/market data and to locate/interpret competitive information.

Looking to be part of a high-performing, fun and caring team? Want to contribute to the betterment of public health? Join us as Assistant Director/ Senior Assistant Director of the Skin Research Institute of Singapore (SRIS) and A*STAR Skin Research Labs (A*SRL).

We are looking for an experienced Grant Administrator to assist the Deputy Director (Resource Management) and Director (Corporate Services) in grant administration and management from both the Grantor and Grantee perspectives. This is a hands-on role for a self-starter where you can expect to follow through on each grant project thoroughly and aim to become the expert in the institute for grant matters, e.g., relating to the SRIS Joint Research Grant and Skin Research Grant.

If you enjoy communication with stakeholders of different levels, are someone who has an eye for detail, enjoys detailed and thorough administrative work, and thrive in ever-changing environments, you are the one we are looking for! Send in your resume, we would be delighted to meet you.

Roles & Responsibilities:

The successful applicant will be expected to:

• Work with the Deputy Director (Resource Management) for the administration of the grant calls as part of a “Grantor role” which include, but are not limited to:

1. Grant issuance including preparing for roadshows (logistics set up, preparing roadshow slides etc.), sending out emails to announce the grant call, ensuring all relevant documents such as grant info sheet, application form etc. are in place.
2. Administering to the evaluation of grant proposals including issuance of appointment letters to the evaluation panel members, setting up evaluation meetings and ensuring timely renewal of memberships.
3. Post grant call closure matters such as performing completeness checks, collating all complete applications, organizing proposal review meetings, compiling evaluation scores, preparation of meeting agenda, slides and recording of minutes, grant outcome announcement, preparation of Letters of Award, reporting templates, budget schedules etc.
4. Perform the role of “Officer-in-charge” for the Grant(s);
5. Verify and monitor claims for grant expenses for the Grant.
6. Track the progress of the SRIS Grant to ensure timely submission of fund requests, progress and final reports.
7. Check and process post-award grant variations and/ or budget virements.
8. Track number of grant applications vs projects awarded for each grant call; manage funds disbursed/ utilisation to ensure sufficient budget according to approved budget utilization timeline
9. Put in place SOPs for the SRIS Grant pre and post award functions, including but not limited to setting grant criteria, putting up relevant documents, setting up a roadshow, timeframe for call to be open, evaluation panel set up, meetings set up, LOAs, FOAs, approvals required at each stage, timeframe of the entire process etc.

• Work with colleagues and Principal Investigators (PIs) for pre-award and post award management of a full suite of Grants (from A*STAR, NRF, NMRC etc.), from the Grantee’s perspective, which include, but are not limited to:

1. Liaising with funders and collaborating institutions on grant-related matters;
2. Supporting PIs in grant administration and reporting, and ensure compliance with grants terms and conditions;
3. Monitoring project progress and fund utilization;
4. Supporting PIs on budgeting and cashflow projections to facilitate submission of grant applications;
5. Supporting PIs on grant variations such as budget virement, change in scope, grant extension etc.

• Assist in preparation of internal control measures including the required audits;
• Assist in preparation of management reports and presentations;
• Work closely with colleagues to maintain accurate and current records of grant information at all times;
• Put in place SOPs for the management of each type of grant (e.g. NMRC, NRF, A*STAR, foreign grants etc.) from pre-grant call to post grant call
• Liaise with colleagues and A*STAR Finance in project accounts creation and activation for newly awarded grants;
• Provide sec and retariatlogistics support for SRIS meetings and events, including preparation of slides and minute taking, as and when required;
• Maintain records of membership tenure e.g. for Exco member, Steering Committee member, SRIS Researcher/ Affiliate etc, and put up for approval for membership extensions accordingly.
• Other ad-hoc duties, assignments and projects as may be assigned by ED or Director, SRIS and A*SRL.

Job Requirements:

• Bachelor’s degree in finance, or Business Administration, or Life Sciences, or related fields with at least 5 years of relevant experience in grants management
• Experience in budgeting and financial management will be an advantage
• Quick, meticulous, resourceful, and creative problem solver who works well independently as well as in a team and under pressure
• Uses sound judgment and demonstrates initiative in carrying out assigned duties
• Highly organized and enjoys grant administration, documentation, management reporting and administration
• Excellent communication skills - able to clearly and concisely express technical and non-technical information in oral and written form to all levels in the organization
• Strong negotiation and people skills
• Flexibility to adjust and thrive in an environment with changing requirements, schedules, and priorities in a research environment
• Highly proficient in Microsoft Office, especially in Excel and PowerPoint

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

ASSET MANAGEMENT OPERATIONS
We provide customized service to our clients and enable our business to grow the Asset Management franchise across traditional and alternative products. Our teams execute within a front to back operating model, delivering support across the client, product, and investment lifecycle. We also conduct risk oversight, provide change management, business intelligence, and market solutions for the division.

OUR IMPACT

Goldman Sachs Asset Management Fund Services Limited (GSAMFSL) is a Super Management Company located in Dublin and Goldman Sachs Asset Management BV (GSAMBV) is a Management Company based in The Hague. GSAMFSL and GSAMBV appoint and oversee distribution partners for both Public and Alternative Funds of Goldman Sachs Asset & Wealth Management (AWM).

International Shareholder Services (ISS) is based in multiple locations globally, assisting the Sales teams in their AWM fund distribution efforts and providing world class client service to investors in AWM funds.

International Distributor Onboarding (DOB) sits within ISS and aims to strengthen the client franchise by providing world class client service and execution in a controlled and scalable manner. The DOB team has individuals located in London, Dublin, and Salt Lake City, and is responsible for on-boarding and overseeing distribution partners of AWM funds. The team interacts with key stakeholders across AWM and the broader Firm including Sales, Product Research & Development, Portfolio Management, Legal, Compliance, Financial Crime Compliance, Risk, and Operations, to manage our distribution partner experience.

YOUR IMPACT

As part of the DOB team the candidate will be required to manage ongoing responsibilities regarding onboarding and lifecycle management events for our distribution partners, specialising in the coordination of complex, high profile, and strategically important relationships across the AEJ region. In addition, the candidate will be involved in driving the execution of key strategic initiatives aimed at strengthening our distribution oversight framework and enhancing our distribution partner service offering.

The role entails stakeholder coordination and requires strong attention to detail, self-motivation, and pro-activity to deliver exceptional client service whilst adhering to regulatory and compliance requirements. As an owner of the end-to-end onboarding process, the candidate will have the opportunity to identify inefficiencies and drive enhancements to improve the client experience and ensure regulatory and compliance standards are met.

This role will allow the candidate to gain broad exposure to the workings of AWM and our distribution partners.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Develop a client service and risk control program focusing on AEJ distribution activity for EMEA and US domiciled AWM funds, including developing and maintaining relationships with stakeholders in all regions.
• Act as the local point of contact and subject matter expert in AEJ to assist Sales teams with understanding and complying with regulatory and compliance requirements, and local market practices, when onboarding and maintaining distribution partner relationships.
• Gain a depth of understanding of the distribution partner end-to-end onboarding and lifecycle management process including Know Your Client, Anti Money Laundering, Due Diligence, Legal Agreements, Fee Arrangements, and Operational Processes.
• Act as the subject matter expert to assist Sales teams with understanding and complying with regulatory and compliance requirements and policies when onboarding and maintaining distribution partner relationships.
• Partner with Sales teams to manage distribution partner expectations and ensure exceptional client experience.
• Manage pipeline of distribution partner onboarding and lifecycle management events by leading on information gathering and review, stakeholder approval collation, agreement execution, operational support, and record keeping.
• Coordinate, organize and lead all stakeholder discussions and serve as a point of escalation for issues throughout distribution partner onboarding and lifecycle management events.
• Develop detailed event management plans, target delivery dates, and key milestones based on a deep understanding of distribution partner activity and requirements, AWM fund characteristics, jurisdictional considerations, and service level agreements with stakeholders, ensuring all stakeholders are kept informed of event status.
• Develop a clear understanding of any bespoke distribution partner, AWM Fund, and jurisdiction requirements to provide solutions balancing the client experience with regulatory, compliance, and operational considerations.
• Coordinate and obtain requisite signoffs from senior management across stakeholders in all impacted functions, ensuring all prerequisite tasks are complete prior to event completion.
• Review and maintain internal controls and quality checks for the end-to-end onboarding and lifecycle management process, and escalate to Compliance, Legal, and Senior Management as appropriate.
• Review and maintain team policies and procedures to identify inefficiencies and drive enhancements with a view to increasing client service, controls, and scalability.
• Produce regular metrics and presentation materials, including board level reporting for activities related to the funds, and provide information for ad-hoc requests.
• Participate in, and present at, internal governance groups on distribution partner onboarding and lifecycle management events and distribution initiatives.
• The candidate will be required to work with senior members of Goldman Sachs Asset Management to cover day to day and project related tasks.

SKILLS & EXPERIENCE WE ARE LOOKING FOR

• Extremely diligent, organized, and results focused.
• Exceptional judgment with an ability to grasp concepts quickly and problem solve through an analytical mindset.
• Strong project management skills, including ability to organize, track and drive resolution to multiple threads of activity; hands-on approach to resolving issues.
• Strong communication skills with an ability to gain trust and confidence from clients, internal stakeholders, and senior management.
• Knowledge of the regulatory environment as it relates to cross border fund distribution is essential.
• Bachelor Degree or higher
• 5 + years experience specific to client onboarding, KYC, client services with a focus on Alternative Investments and/or Private Fund Vehicles

Product Data Management Analyst / Specialist

• Analyze, improve, manage and maintain product data together with marketing, regional/SBU marketing, product management and e-Commerce teams.
• Responsible for regional content enrichment with support from other teams.
• Ensure high-quality data & content, focus on regular streams of product information and a proactive approach to gaps in our product portfolio
• Manage and organize the regional product portfolio together with relevant stakeholders
• First contact for projects with product data reference in the region
• Propose best practices in data management and control in the region
• Responsible for Regional PIM product information
• Identify and feedback PIM requirements to Group marketing PIM lead
• Training and support of other PIM regional users
• Coordination role in the region

Requirement

• Successfully completed studies in economics / informatics (with a focus on IT or e-commerce) or a comparable training with background in marketing
• At least 5 years of relevant professional experience in the management of product data with data management or content management systems as part of marketing team in a technical sector.
• A structured, solution-oriented way of working and excellent communication skills
• Experience with industry standards within Data Management like ETIM, eCl@ss, BMEcat, etc.
• and other systems like ERP, PLM (product life-cycle management) and ecommerce platforms.
• Previous PIM system experience is a must
• Knowledge of PIM platform like InRiver or similar is preferred
• Strong skill in managing data with spreadsheet would be beneficial
• Experienced to work in a multinational environment and preferably experience in ecommerce
• Excellent communications skills in English combined with good technical comprehension and the desire to work with technology-driven contents

Kindly submit your resume in MS Word format to [email protected] EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze)

Please note that only shortlisted candidates will be notified.

Looking to be part of a high-performing, fun and caring team? Want to contribute to the betterment of public health? Join us as Assistant Director/ Senior Assistant Director of the Skin Research Institute of Singapore (SRIS) and A*STAR Skin Research Labs (A*SRL).

We are looking for an experienced Grant Administrator to assist the Deputy Director (Resource Management) and Director (Corporate Services) in grant administration and management from both the Grantor and Grantee perspectives. This is a hands-on role for a self-starter where you can expect to follow through on each grant project thoroughly and aim to become the expert in the institute for grant matters, e.g., relating to the SRIS Joint Research Grant and Skin Research Grant.

If you enjoy communication with stakeholders of different levels, are someone who has an eye for detail, enjoys detailed and thorough administrative work, and thrive in ever-changing environments, you are the one we are looking for! Send in your resume, we would be delighted to meet you.

Roles & Responsibilities:

The successful applicant will be expected to:

• Work with the Deputy Director (Resource Management) for the administration of the grant calls as part of a “Grantor role” which include, but are not limited to:

1. Grant issuance including preparing for roadshows (logistics set up, preparing roadshow slides etc.), sending out emails to announce the grant call, ensuring all relevant documents such as grant info sheet, application form etc. are in place.
2. Administering to the evaluation of grant proposals including issuance of appointment letters to the evaluation panel members, setting up evaluation meetings and ensuring timely renewal of memberships.
3. Post grant call closure matters such as performing completeness checks, collating all complete applications, organizing proposal review meetings, compiling evaluation scores, preparation of meeting agenda, slides and recording of minutes, grant outcome announcement, preparation of Letters of Award, reporting templates, budget schedules etc.
4. Perform the role of “Officer-in-charge” for the Grant(s);
5. Verify and monitor claims for grant expenses for the Grant.
6. Track the progress of the SRIS Grant to ensure timely submission of fund requests, progress and final reports.
7. Check and process post-award grant variations and/ or budget virements.
8. Track number of grant applications vs projects awarded for each grant call; manage funds disbursed/ utilisation to ensure sufficient budget according to approved budget utilization timeline
9. Put in place SOPs for the SRIS Grant pre and post award functions, including but not limited to setting grant criteria, putting up relevant documents, setting up a roadshow, timeframe for call to be open, evaluation panel set up, meetings set up, LOAs, FOAs, approvals required at each stage, timeframe of the entire process etc.

• Work with colleagues and Principal Investigators (PIs) for pre-award and post award management of a full suite of Grants (from A*STAR, NRF, NMRC etc.), from the Grantee’s perspective, which include, but are not limited to:

1. Liaising with funders and collaborating institutions on grant-related matters;
2. Supporting PIs in grant administration and reporting, and ensure compliance with grants terms and conditions;
3. Monitoring project progress and fund utilization;
4. Supporting PIs on budgeting and cashflow projections to facilitate submission of grant applications;
5. Supporting PIs on grant variations such as budget virement, change in scope, grant extension etc.

• Assist in preparation of internal control measures including the required audits;
• Assist in preparation of management reports and presentations;
• Work closely with colleagues to maintain accurate and current records of grant information at all times;
• Put in place SOPs for the management of each type of grant (e.g. NMRC, NRF, A*STAR, foreign grants etc.) from pre-grant call to post grant call
• Liaise with colleagues and A*STAR Finance in project accounts creation and activation for newly awarded grants;
• Provide sec and retariatlogistics support for SRIS meetings and events, including preparation of slides and minute taking, as and when required;
• Maintain records of membership tenure e.g. for Exco member, Steering Committee member, SRIS Researcher/ Affiliate etc, and put up for approval for membership extensions accordingly.
• Other ad-hoc duties, assignments and projects as may be assigned by ED or Director, SRIS and A*SRL.

Job Requirements:

• Bachelor’s degree in finance, or Business Administration, or Life Sciences, or related fields with at least 5 years of relevant experience in grants management
• Experience in budgeting and financial management will be an advantage
• Quick, meticulous, resourceful, and creative problem solver who works well independently as well as in a team and under pressure
• Uses sound judgment and demonstrates initiative in carrying out assigned duties
• Highly organized and enjoys grant administration, documentation, management reporting and administration
• Excellent communication skills - able to clearly and concisely express technical and non-technical information in oral and written form to all levels in the organization
• Strong negotiation and people skills
• Flexibility to adjust and thrive in an environment with changing requirements, schedules, and priorities in a research environment
• Highly proficient in Microsoft Office, especially in Excel and PowerPoint

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Reporting Lines:

This position reports directly to the College Director. The incumbent’s primary role is to support the College Director in:

· Faculty management;

· Modules content and assessments management;

· Preparation, maintenance & dissemination of Students’ Academic records;

· Enforce the College’s Academic policies and procedures from admissions to graduation.

Duties and Responsibilities

· Primary point of contact for liaison & management of Faculty;

· Modules’ content and assessments administration;

· Responsible for the security of all examination, assignments & test questions and marked scripts;

· Scheduling of invigilators for examinations;

· Collation and input of student grades into the Student Management System (SMS) for all assessments, examinations, presentations and other students’ works after moderation meetings by the Examination Board;

· Release of students’ results, and issue of Graduation Certificates and Transcripts;

· To attend Academic and Examination Board meetings as required;

· Provide inputs to the College Director regarding the effectiveness of academic and quality assurance policies and practices at the College;

· Assist the Admission Consultant(s) with students’ counselling for academic and disciplinary matters as and when required;

· Member of Academic Appeals Committee;

· Assist the College Director in the tracking of student attrition;

· Assist the College Director in the tracking of student attendance;

· Processing and checking applications for student deferment, withdrawal, and programme transfers, submitted by the Admission Consultant(s) for approval by the College Director.

Job Description:

• Provide professional wealth management and investment services to HNW clients and family offices (funds, forex, futures, insurance etc.) based on their investment needs and objectives;
• Develop new business opportunities with new clients through personal and professional networks;
• Develop business partnerships with distribution channels on fund products;
• Formulate and execute sales and marketing strategies to achieve the sales targets;
• Formulate clients acquisition tactics through suitable sales strategy and execution of marketing event/sales activities to generate new business;
• Full compliance with internal guidelines and external regulatory bodies.

Requirements：

• Preferably Degree holder or equivalent;
• Minimum 5 years experiences in wealth management serving HNW individual clients, and Family offices
• Solid network of HNW clients and business development experience in Singapore and other markets
• Familiar with KYC and account documentation with solid knowledge of a wide range of products including funds, forex, futures, insurance etc.;
• Sales-oriented with good relationship building and customer service skills
• Result-oriented with the ability to work effectively under pressure
• Strong interpersonal, communication and presentation skills
• Self-motivated with the ability to work independently as well as teamwork
• Good command of written and spoken English and Chinese

ABOUT GOLDMAN SACHS

Goldman Sachs is a global investment banking, securities and investment management firm. We provide a wide range of services to a substantial and diversified client base that includes corporations, institutional investors, governments, non-profit organizations and high net worth individuals. Our headquarters are in New York and we maintain significant offices in London, Bangalore, Mumbai, Tokyo, Hong Kong and other financial centers around the world.

ABOUT OUR HUMAN CAPITAL MANAGEMENT DIVISION

Human Capital Management (HCM) takes a strategic approach to attracting, developing and managing a global workforce. HCM aims to enable all Goldman Sachs people to create the career they want by being trusted partners in their professional and personal growth. We provide expertise and resources designed to help colleagues thrive at the firm and in their life outside it.

The HCM division in Asia is organized into 8 functional teams such as Recruiting, Mobility, Employee Relations (ER), Benefits and Wellness, Firmwide Compensation, Learning & Engagement, Talent Advisors and Diversity & Inclusion.

BASIC QUALIFICATIONS

• Graduating from August 2024 to July 2025* with a Bachelor or Masters Degree
• No full time work experience (excluding internship experience)
• Interest and passionate in working in financial industry
• Ability to work in a dynamic global environment with a focus on teamwork
• Impeccable attention to detail and excellent problem solving and analytical skills
• Ability to grasp complex issues, interpret information and communicate commercial and operational issues
• Flexibility to adapt to a dynamic and changing organization
• Excellent verbal and written communication skills in English
• A proactive approach and a high level of enthusiasm
• Proficient with suite of Microsoft Office software

*This is a future opportunity in our 2025 campus analyst program

We ask all interested candidates to also submit an application through our global recruiting portal which can be found at goldmansachs.com/careers.

Goldman Sachs is an equal opportunity employer. © The Goldman Sachs Group, Inc., 2024. All rights reserved.

You will support the Operations Manager in managing effective operations and maintenance of our retail mall.

Job Description

• Provide facilities management services for shopping malls
• This includes cleaning, pest control, horticulture, security management, ACMV, M&E, building services etc through our appointed term/ sub-contractors.
• Investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects for the shopping mall that you are assigned to.
• In addition, you will be responsible for car park management.
• Manage and attend to all feedback and service requests in a timely manner.
• Promote good relations with our partners and tenants.
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations.
• Maintain building operation manual and any records relating to the building.
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.
• Any other duties are assigned by the Supervisor.

Requirements

• Minimum Higher NITEC/ Diploma in Building Services Engineering / Mechanical / Electrical or equivalent with minimum 2 year of relevant working experience, preferably in managing commercial properties or alternatively, possess at least 3 years of facilities management experience.
• Able to work within tight timelines, resourceful and systematic in resolving problems.
• Preferably possess certification for Fire Safety Manager.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good communication and interpersonal skills.
• Service orientated mindset.

Location: Depot Road

US MNC. Consumer Goods Industry.

• Process customer orders in line with established procedures.
• Ensure timely and accurate delivery of orders.
• Handle post-sale issues, such as damaged goods and packaging.
• Independently determine suitable handling methods according to existing procedures.
• Communicate effectively with customers and internal teams to resolve issues.

Requirements:

• 5-8 years of supply chain experience, especially Customer Order Management.
• Proficient in S4 HANA.
• Knowledge of ATP (Available to Promise) logic.
• Understanding of EDI (Electronic Data Interchange) fallout.
• Order Management, On-time Fulfillment.
• Strong proficiency in Excel.
• Strong analytical and judgment skills.
• Excellent communication skills.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

· Provide support on process remediation project as a core member

· 6 months contract / Extendable/ Convertible

· Possess 8-10 years of experience as a Business Analyst in Asset Management firm

· Knowledgeable in end-to-end trade lifecycle process with strong project management experience

· Basic Salary up to $ 8,000 - $ 10,000

Job Responsibilities:

· Participate actively in project planning activities for both Singapore and local business units.

· Leverage your in-depth knowledge of the trade lifecycle process to drive project success.

· Take ownership of project objectives and outcomes, collaborating with consultants to ensure on-time delivery.

· Review project deliverables, including process maps, SOPs, control matrices, and RACI matrices, to ensure accuracy and completeness.

· Work with SMEs to develop current state understanding and future state process maps, drawing upon their expertise.

· Advocate for standardization and rationalization proposals to achieve project objectives.

· Partner with process owners and SMEs to review, enhance, and finalize SOPs, enriching the process knowledge repository.

· Collaborate with process owners, SMEs, consultants, and the Change Management team to implement project outcomes.

· Communicate effectively with key business stakeholders, ensuring understanding and buy-in for proposed process changes.

· Liaise with business teams and consultants to identify and resolve risks/issues related to processes and controls.

· Conduct business resources for workshops and project activities, coordinating among stakeholders.

· Contribute to system enhancement projects and support process improvement initiatives.

Job Requirements:

· Bachelor degree

· Min 8-10 years of experience in business analyst role within asset management firm

· Knowledge in end-to-end trade lifecycle process is highly preferred

· Good interpersonal and strong problem solving skills

· Ability in adapting to fast-paced environment, working against tight timelines while managing multiple priorities

Should you be keen, please send your cv to [email protected] or reach out to me at +65 8869 8708.

I regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Collaboration Audio-Visual (AV) Engineer to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Assist with the design, management, and implementation of Audio-Visual and media service for the entire meeting space environment.
• Responsible for execution of Audio-Visual / IT Projects
• Complete various projects within budget, timeframe and comply with relevant statutory and client’s requirement.
• Assist to manage and monitor project co-ordination, inclusive of cost control, interim payment and various claims, etc.
• Take technical responsibility to design specialized Audio-Visual systems and platforms based on growing requirements.

Requirements:

• At least 5 years of working experience with multinational enterprise environments
• Knowledge of Video Conference & AV equipment, WebEx & Zoom operations, and Cisco infrastructure product is a plus.
• Experience in financial organization is preferred.
• Able to work under pressure and accept challenges.
• Good sense of problem-solving skill and quick decision making
• Good communication skills, self-motivated, customer oriented, and strong analytical skill
• Good command of both written and spoken English
• Background check and confidentiality agreement signed with client is a must.

What you will be working on

Reporting to the Principal Manager or Team Lead, the Manager will be responsible for the following:

Service Operations

• Support the supervision on the operations which is managed by an outsourced vendor.
• Monitor and verify KPI achievements and ensure that necessary remedial actions are carried out promptly.
• Manage knowledge transfer activities to Customer Service Officers (CSO) and coordinate briefings and trainings conducted by Divisions
• Propose and implement SOPs to improve efficiency, quality and performance consistency.
• Support officers to achieve timely resolution of cases.
• Manage case investigations and review findings on complaints/feedback related to service and quality.
• Ensure prompt service recovery measures are carried out and propose corrective actions to meet quality requirements.
• Facilitate and maintain IT system access rights requests for new officers.

Case Management and Reports

• Triage complex cases among divisions and ensure timely case resolution.
• Manage case investigations and prepare incident report / review findings on complaints/feedback. Manage complicated cases and attend to customers’ feedback.
• Collate and track data/ information/ statistics for regular reports.

Knowledge Management

• Work with Divisions to improve the contents on Service Portal to ensure clarity, accuracy, and completeness of contents.
• Update the Case Categorisation Matrix due to new or changes to programmes/initiatives work with divisions to develop relevant knowledge articles

What we are looking for

• At least 3 years of relevant work experience in service delivery operations and customer service
• Proficient in Microsoft Excel and other tools to perform data analysis and prepare reports
• Possess effective interpersonal and stakeholder engagement skills, and is customer-centric
• Meticulous and attentive to details.

Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen

Include but not limited to the following:-

1. To carry out teaching duties for both full-time and part-time programmes (PET & CET).
2. To prepare teaching courseware before start of academic term or programme.
3. To review and update teaching courseware through subject reviews for relevancy and currency.
4. To employ effective pedagogical method(s) e.g. video, group work, site visit, guest speaker etc. for lesson delivery.
5. To conduct WSQ assessments in accordance to the Assessment Plan for the Competency Unit.
6. To provide pastoral care to students through meaningful activities e.g. counselling, career guidance.
7. To conduct tutorial lessons for academically weak students.
8. To develop, review courseware and pedagogical methods and conduct Pre-Employment Training (PET) and Continuing and Education Training (CET) programmes.
9. To set test/exam papers in accordance to the Assessment Plan for subject.
10. To mark and submit exam results and all required documentation accurately and by the required deadline.
11. To conduct exam invigilation.
12. To conduct Industrial Attachment (IA) visits at least once in every three (3) months.
13. To carry out administrative duties e.g., update student attendance, recording of counselling and engagements sessions.
14. To participate in official school and industry-related events and activities e.g. parents’ engagement, open house, school talks.
15. To attend training and development classes.
16. To maintain professional presence and establish position industry relations through membership in industry associations.
17. To carry out duties pertaining to the operations of the school’s training establishments, including restaurants, cafes, delis, etc…as and when assigned by management.
18. To demonstrate professional conduct in all interactions with stakeholders.
19. To make meaningful contributions to school community through active participation in project teams.
20. To participate and carry out any other duties and/or projects as and when assigned by management.

Job Requirements :

1. Degree holder in relevant field of studies from a recognised educational institution with at least 5 years industry experience at a supervisory/managerial level.
2. WSQ Advanced Certificate in Learning and Performance mandatory.
3. Excellent command of English, with an ability to communicate effectively at all levels.
4. Team player who is able to work with faculty members and administrative staff.
5. Keen interest in nurturing students in their learning journey.
6. Key diploma level modules to delivery include budgeting, cost control and revenue management.

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

The DevOps Engineer will be leading the development and adoption of automated software and Infrastructure delivery for TP ICAP’s platforms

The role requires a business minded, highly collaborative, team-focussed DevSecOps engineer with exceptional communication skills to work with developers in DevOps principles.

Role Responsibilities

· Support the business in adopting processes and techniques to support an agile delivery model

· Work with architects, developers, testers and operations to automate builds, deployment and release of applications running on-premise and cloud

· Engineer tooling required for CI/CD and observability to provide guidance on industry best practices for software deployment and development

· Assist and architect where appropriate Microservices using containerisation and serverless technologies

· Be the key automation driver for Environment management, logging and monitoring

· Engage with vendors and service providers to build strong relationships that can be leveraged by directly influencing products and services in the interest of the company, enabling the negotiation of favourable terms and extracting the best possible use of external resources

· To fulfil any additional / ad hoc duties as required to meet the needs of the business.

Experience / Competences

Essential

· Deep and broad experience of AWS Cloud platform and services and ‘DevOps’ principles in general

· Platforms; Windows Server, Amazon Linux, RHEL, Ubuntu

· Programming language, proficiency in one of the following along with a working knowledge on the other, C# (.NET Framework/Core), Python, Java, JavaScript (Node.js), Ruby, C++

· Proficiency in at least one of the following scripting languages; Python, GO, PowerShell, Bash, Groovy

· Developer tooling; Full stack CI/CD, GitLab, Jenkins, CloudBees, Sonatype Nexus

· Knowledge and working experience of containerising application components including writing DockerFiles and container deployment manifests in EKS

· Deep understanding of pipelines as code

· Opensearch, Cribl, Logstash, Kibana, Fluentbit, Grafana, CloudWatch

· Experience of working with agile teams

Desired

• Understands ideas and has a viewpoint on the markets and economy

• Ability to collaborate with stakeholders outside of the immediate department ‘to get the job done’

• Excellent attention to detail, highly organised with a proactive approach

• Shows evidence of being comfortable working in fast paced or pressured environments

Company Statement:

The TP ICAP Group is committed to promoting Equality and Diversity and encouraging a culture that actively values difference. It is recognised that employees from different backgrounds and experiences can bring valuable insights to the work environment and enhance the way we work. TP ICAP aims to create a positive, cohesive and inclusive culture, where diversity is valued, respected and built upon. The objective is to recruit and retain a diverse workforce that reflects the global markets in which we work.

TP ICAP is also committed to ensuring that the backgrounds, beliefs and cultures of all its employees are respected and to ensuring that the working environment is free from discrimination, harassment, bullying or any other conduct which causes an employee’s suffering. The Group also is committed to encouraging diversity amongst its current workforce and candidates.

The Programme Manager’s role involves collaboration with cross-functional teams, managing project timelines, budgets, compiling detailed reports, analyzing project metrics, and ensuring the efficient development and deployment of global technology products.

This role is critical for ensuring effective communication, accurate reporting, and data-driven decision-making.

Responsibilities

• GTP strategy build

- Support GTPH for product strategy build and aligning with key stakeholders.

- Business planning and budgeting to realize GTP strategy.

- Support GTPH and GTP Team in executing the strategy.

- Drive GTP level strategic initiatives

• GTP Program management

- Analyse and appraise project delivery methods, costs, and results.

- Coordinate product activities, ensuring alignment with product goals, timelines, and strategic business requirements.

- Coordinate stand-ups and preparation of decks through stakeholder collaboration and information consolidation including prioritization of risks and issues identified.

- Summarize product updates, progress, and key milestones in a visually appealing manner.

- Collaborate with group functional pillar heads, group business pillar heads, LBUs and other stakeholders to drive project success.

- Manage day-to-day portfolio activities and establish working plan for each project phase.

- Escalate issues that threaten portfolio and project success.

• GTP Performance management

- Define product level and project level key performance metrics and implement them.

- Use data visualization tools (such as PowerBi) to present metrics in an understandable format.

- Provide insights and recommendations based on metric analysis.

- Create executive summaries and detailed reports for various audience levels.

• GTP Governance and reporting

- Administrate preparation and follow-up of Global Technology Product Committee and other key governance meeting/report.

- Develop and design high-quality presentations using PowerPoint for stakeholder meetings.

- Ensure alignment of communication materials with product goals.

- Compile and analyze product data to generate regular status reports.

• To handle any ad hoc GTPO issues

Experience and Qualification

• Experience Level: Proven experience of 12+ years as a Management Consultant in Technology / Digital transformation Strategy with leading Consulting firms. Experience in Insurance industry and Financial Services.
• Specific Skills: Expertise in project management, understanding of IT initiatives including of emerging Technology like AI, and Cloud. Collaboration with cross-functional teams.
• Knowledge of Enterprise Architecture and IT / Digital Target operating model
• Personal Attributes: Strong leadership skills, excellent communication, and interpersonal abilities, effective problem-solving skills.
• Personal integrity and an ability to maintain confidentiality of business information.
• Education Level: Bachelor’s degree (or equivalent) in computer science or related field
• Postgraduate academic degree (MBA preferred)

Technologies and Tools

• Proficiency with Demand Planning, Resource Management and Project tracking tools like JIRA, Confluence etc.
• Excellent skills in MS Office tools, especially PowerPoint, Excel, and PowerBi

We are looking for Business Analysts to join our team - we will work together to design, implement and deliver mission-critical web and mobile applications for our clients. It is imperative that our software applications are designed to be robust, secure and future proof, especially given our portfolio of customers. We would like to tap on your experience, knowledge and resourcefulness to deliver world-class solutions for our clients.

Responsibilities

• Work as a key member of the project team to drive the project forward and ensure smooth and successful project delivery.
• Collaborate with client stakeholders (IT team and business owners) and internal stakeholders (project management, business management, development and quality assurance).
• Evaluate and recommend suitable technology while aligning with the company’s and client’s technology directions, including Tech Stack, cloud-based, enterprise architecture and modernization of legacy systems.
• Analyze and synthesize business requirements; and build suitable business cases and generate client/business needs through human-centric, visual methods.
• Develop user stories, functional/technical specifications and acceptance criteria.
• Analyze the impacts of requested changes, and conceptualise and recommend appropriate solutions that continuously address changing business needs.
• Conceptualize business processes and present it visually using workflow diagrams and slide decks to effectively communicate complex ideas and concepts.
• Document and present findings in the form of workflow diagrams, specifications and other project specific documentation.
• Manage the project timeline, plan and prioritise tasks in a constantly changing environment.
• Support the full software development cycle to ensure project readiness for smooth deployment, adoption and operations.
• Create informative, actionable and repeatable reporting that effectively presents progress and status of different aspects of the project to different stakeholders.
• Identify new opportunities for the company’s digital transformation.

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering with excellent academic records or outstanding professional or personal achievement.
• Minimum 3 years of experience as a Business Analyst in a software delivery project, participated in a full software or product development cycle, preferably using Agile Methodology.
• Prior relevant experiences e.g Business Analysis, Project Management, IT business analysis, application solutioning design and testing.
• Excellent analytical, conceptualisation and problem-solving skills.
• Excellent verbal and written communication skills with the ability to pitch ideas.
• Strong influencing and people management skills.
• Ability of visualizing workflows and translating them into digital mediums e.g. Word, PowerPoint, and Excel.
• Meticulous and detail oriented with excellent documentation skills.
• A driven and motivated personality with aptitude for analysis.
• Strong and avid interest in web and mobile applications.
• Being a pro-active, self-motivated and resourceful team member with good tech/digital knowledge.

The following would be a “plus”

• Prior experience leading a product development firm or consulting experience.
• Knowledge or experience in implementing projects in at least one of the following areas - Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design.
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP).

This role would be the precursor to a Product Lead/Project Management position to lead teams to deliver software while maintaining a close relationship with the client’s senior stakeholders.

Kindly apply directly on our career portal, thank you!

https://thesoftwarepractice.freshteam.com/jobs/ismg5sl5x2BO/business-analyst-project-management?ft_source=MCF_3000241553&ft_medium=Job%20Boards_3000105967

We seek your understanding that only shortlisted candidates will be notified.

JOB DUTIES AS FOLLOWS:-

-Provide support to director and managers as and when required.

-Update internal operation procedures documents needed.

-Coordinate with Manger to arrange the warehouse delivery schedule and to provide follow-ups.

-Support the Manager in managing and resolving operational issues.

-Work with Manager to provide excellent customer service.

-Record client's calling and requirement;

- Order the products, do the purchasing;

- Arrange for delivery, unload and upload of products;

- Support the administrative works at office/warehouse;

- Reconcile payments and receipts to various parties on time.

- Inform and assist the director and managers for meeting set-up and document preparation.

- filing and computer office works like word,excel,power point and pdf.

- Other job assigned.

Requirements:

1) Willing to work at office or warehouse non-aircon environment.

2) Prefer someone with good communication skill and leadership.;

3) At least 2 years related experience ;

4) Must be willing to work over-time and stay back late for works;

5) someone willing to take hardship job and strong enough to unload 30kg products;

6) Willing to work on weekends or public holidays for essential job.

7) Willing to work on night shift job.

about the company

Our client is a global renowned leader in the elevator industry. Possessing strong global presence and long history, this industry leader is now looking for an Inspection Engineer to join their safety team.

about the job

• In charge of overseeing and performing inspections and tests on all related procedures and processes
• Plan for annual inspections and tests (i.e. Full Load Test, Brake Tests etc.) and ensure completion as per schedule
• Responsible for managing and planning daily manpower schedules and deployment
• Consistently maintain high quality standards for all processes
• Liaise with multiple internal and external stakeholders on planned inspection schedule and follow up
• Ensuring compliance of safety regulations and ensure safety and regular maintenance of equipment
• Provide technical support and guidance to technicians when required
• Manage client relationships when required and resolve any issues in a timely manner

job requirement

• Diploma/NITEC in Engineering
• Possess minimum 2 years of relevant experience in the lift/elevator industry
• Possess people management experience
• Comfortable with liaising with different stakeholders and managing manpower

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Provide key support in evaluating, planning and steering the asset to optimize investment returns
• Identify and evaluate new investment opportunities
• Assist in formulating and planning of acquisition, development & divestment strategies
• Source, identify suitable investment opportunities and analyse real estate opportunities and proposals
• Evaluate and structure investment deals, including due diligence and debt financing
• Perform financial analyses, structuring and feasibility studies entailing cash-flow analysis and yield projections
• Prepare recommendation reports for proposed acquisitions / divestments
• Conduct market research, information collection, collation and analysis of property market performance and prepare the market reports
• Work hand-in-hand with Property Manager to ensure that the property business plans are executed diligently
• Develop and maintain financial and asset models to analyze the performance of portfolio at property level as well as preparing asset reports on the properties
• Any other duties assigned

Requirements:

• Degree in any relevant field
• At least 5 years of related experience
• Good knowledge and understanding of investment concepts
• Prior experience in property fund and real estate will have additional advantage
• Strong analytical, problem solving skills and high computer literacy
• A team player with strong interpersonal and communication skills
• Self-driven, ability to multi-task and able to work within tight deadlines
• Strong command of spoken and written English

RESPONSIBILITIES:

• Manages, supervises and coordinates the daily operation of the Hotel and ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Trains and supervises the Front Desk employees in all reception and cashiering procedures and assign tasks as necessary.
• Continuously monitor, study and evaluate operations, policy and procedures of Front Desk; and propose necessary improvements to Hotel Manager.
• Ensure that the investigation of irregularities and undesirable guests and checks on room occupancy discrepancies are properly conducted.
• Responsible for overall cleanliness and condition of the hotel.
• To be well informed of hotel facilities and be able to answer all inquiries.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• To ensure smooth flow of check in and check out during peak hours
• Ensure an effective room inventory control to avoid overbooked situation and to maximize room revenue.
• Maintains safety by adhering to safety policies and be responsible to report accidents immediately.
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees
• Ensure the safety of the persons and the hotel property by fairly applying Hotel Licensing Regulations with strict adherence to existing laws.
• Maintain assigned personal Attraction Tickets online account and booking platform.
• Strictly enforce Hotel security and anti-vice procedures.

Requirements:

• Minimum 3 years’ of relevant experience in the hospitality industry
• Well-groomed and possesses a cheerful disposition
• Calm, efficient, and able to work well under pressure
• A passion for delivering exceptional levels of guest service
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• Able to work on rotational shifts, weekends and PHs

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Purpose (Job Summary):
Primary role/responsibility of the APAC Head of Product Management & Investor Relations is to provide leadership and direction to the staff of Product Management professionals and administrative assistants based in APAC, working closely in conjunction with Global Product Management teams and Invesco Real Estate (IRE) Global Client Portfolio Managers to cover the functional aspects of Product Management, Product Development, Product Governance, Market Intelligence, Investor Relations, Client Service, Marketing and Events.

The role requires the ability to work across several Invesco teams, as well as external advisors, to provide an “office-based” contact for client, consultant and sales team questions/requests and meetings. The role requires a high degree of organizational and interpersonal skills.

Key Responsibilities / Duties:

· Manage/oversee the APAC Product Management Department (marketing support and client services), including the management and further development of the APAC Product Management professionals.

Product Management

· Product Development - Assist in the design and development, Fund structuring and launch of new co-mingled fund structures investing in direct APAC Real Estate including Core, Value Add and Separate Accounts.

· Management of existing APAC Mandates, including coordinating changes to Fund documentation in conjunction with Legal.

· Ensure that APAC Product Governance meets all required Invesco and regulatory standards.

· Provide advice on APAC product strategy, including provision of market intelligence and peer group analysis.

· Produce and maintain fund-raising business plans for all APAC co-mingled funds.

· Assist with education of Invesco personnel on Invesco Real Estate APAC products.

· Liaise with the Global Product Management team to ensure global consistency and co-ordination of client relationship management.

· Build effective working relationships with other internal departments; ensure all departments are kept informed and appraised of developments.

Investor Relations

· IRE product specialist for regional products. Coordinate and oversee all client, consultant, prospect inquiries for information about IRE and direct real estate products.

· Co-ordination with the APAC Portfolio Management teams on sensitive LPAC/unit holder and Fund matters including communication with clients covering APAC Core, Value Add and Separate Account mandates.

· Client Servicing – review and approve relevant fund/business communications, quarterly/annual reporting inclusive of mass communications to real estate clients, consultants and prospects.

· Liaising with key Fund clients as the primary point of contact; developing and maintaining relationships with key business partners throughout APAC client base.

· Assist Client Portfolio Managers and/or Invesco sales team with prospect, client, and consultant relationships by providing appropriate follow up.

· Participate in onsite existing client and prospect due diligence/update meetings, including preparation of material.

· Direct the production and coordination of all direct real estate RFPs, working in conjunction with regional RFP teams and ensuring global continuity.

· Oversee the client on-boarding process for investing in direct real estate commingled funds, including working closely with regional AML/KYC teams, managing the provision of side letters through coordination with legal, compliance and escalate where necessary. Manage relationship with external service provider (TA).

· Manage client and prospects database, including but not limited to client information and prospect information. Oversee client information processing including Salesforce implementation.

· Manage the production and coordination of all marketing collateral for regional direct real estate products, ability to successfully balance commercial, creative, and regulatory requirements in all solutions.

· Oversee the presentation design process, adhering to brand guidelines.

· Manage regional client conferences and regional IRE events.

· Assist with the coordination of publicity and press releases for the APAC Real Estate Group.

Work Experience / Knowledge:

• An understanding of the real estate industry, Invesco’s operations, institutional investors and the consultant community is recommended. Eight + years of experience in the industry is recommended.

Skills / Other Personal Attributes Required:

• “People Person,” friendliness, superb listener, problem-solver, detail-oriented, juggler of many priorities, organized, superior follow-up skills, ability to work with others internally to provide follow-up information, and confidence.
• Excellent communication skills, both verbal and written.