• Follow the hotel's standard procedures for cleaning and maintaining public areas.
• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services.
• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly.
• Supervise pest eradication activities with great attention to detail.
• Conduct daily inspections of public areas and employee locker rooms.
• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas.
• Regularly spot check employees' performance, correcting any mistakes or deficiencies.
• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties.
• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed.

JOB REQUIREMENTS

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.
• A team player and takes initiative to assist other team members when required
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Meticulous with strong attention to details with good follow-up.

Housekeeping Co-Ordinator manages Housekeeping day-to-day operations support. Handle department’s rooms assignment/control. Ensure a proper control and record of the master key movement. Ensure seamless and professional communication between/with Room Attendant, Supervisors, PA, Linen Sorter/Runner, Department’s Managers and other departments colleagues/managers.

Keeping an auditable tracking/filing system to ensure proper documentation for SOP, purchases & stocks, laundry services, attendance & leave control, and any other records for the department.

SPECIFIC DUTIES & RESPONSIBILITIES

• Responsible for the daily Rooms Assignment for Room Attendant Team.
• Maintain par stock of guest supplies (wet and dry), guest amenities, cleaning supplies, linens, uniforms inventory, operating equipment and supplies, etc
• Organize pest control for regular checks and ad-hoc basis
• Develop and implement proper filing/tracking system of the department’s documentation for easy record retrieval
• Monitor, document the outsourced Public Area and Room Attendant contract attendance and tally every month after invoice received
• Liaise for any linens and guest laundry with laundry plant/provider
• Monitor all cleaning program and update, to align with Hotel’s plan/schedule
• Take minutes for internal meetings, track work progress and follow up on jobs closure
• Communicate defects reported to departments concerned for rectification. Follow up for closure
• Coordinating the preventive maintenance schedule of rooms and public areas with Housekeeping colleagues and maintenance team
• Keeping the department’s environment clean, neat and safe at all times
• Conduct inventory of the master key daily and report any discrepancies to the Managers timely
• Ensure sufficient operating supplies for guestrooms and other areas
• Prepared any back up and end-of-day report of Housekeeping
• Be familiar with the Emergency Procedure, Evacuation Procedure and Standard Operating Procedures as established by the Hotel.
• Perform any other duties tasked by the Supervisors or Managers

JOB REQUIREMENTS

• Has a systematic, detailed and meticulous working attitude
• A team player towards the Housekeeping Department and support the operations
• Able to communicate well, positive and approachable
• Demonstrate good initiative and willing to learn
• A good understanding of the Housekeeping operations
• Demonstrate innovative ideas

• Supervise the Front Office operations to ensure efficient and swift handling of guest needs.
• Consistently provide overall managerial assistance across the hotel by overseeing guest contentment, service quality, security, staff activities, and identifying any physical issues, with a primary focus on the front office operations.
• Collaborate with relevant departments to maintain the proper functioning of the front office, including addressing room defects and cleanliness matters.
• Uphold the departmental standards, policies, and protocols.
• Address guest grievances, special requests, and implement corrective measures to achieve utmost guest satisfaction.
• Document critical incidents such as staff or guest injuries and damage to hotel property in incident reports.
• Promptly, efficiently, and courteously attend to guests' queries, issues, and complaints to both their satisfaction and the hotel's best interest.
• Ensure cleanliness and orderliness of the Front Office and public areas, as well as the proper functioning of operational equipment.
• Supervise and guide the Front Office Team during the night audit processes, reconciling records.
• Exhibit proficiency in the Opera Cloud system to facilitate the reconciliation of daily night audit reports and balance daily financial activities.
• Maintain and ensure the professional appearance of all Front Office team members.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel with at least 1 year work experience with Opera Cloud system.
• Able to commit to work shift including weekends and public holidays.
• Great communication skills and interaction with guests, internal and external stakeholders.
• Must be able to work permanent night shifts.
• Well versed in Opera Cloud System
• Ability to multi-task and work efficiently in a fast-paced environment.

Performs routine duties in cleaning and servicing of guest rooms under supervision of Housekeeping Supervisor. Room Attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

Maintain complete knowledge of and comply with all housekeeping departmental policies/service.

SPECIFIC DUTIES & RESPONSIBILITIES

• Cleans guest bathroom/bedroom.
• Replenishes guestroom and bath supplies.
• Replenish room amenities according to the operational standards.
• Ensure security of guest rooms and privacy of guests
• Perform thorough cleaning duties.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Inspect condition of linens and replace soiled/damaged ones.
• Responsible for the cleanliness and maintenance of his work area.
• Report about any defect in room, any damage & lost of hotel supplies.
• Report about any lost & found item left in checked out rooms.
• Update status of rooms cleaned on assignment sheet, as well as PMS by using room telephone.
• Return and restock cart at end of shift
• Always maintain Trolley in good condition
• Attend Housekeeping briefing.

JOB REQUIREMENTS

• Meet the attendance guidelines of the job and adhere to departmental and company policies.
• A team player and takes initiative to assist other team members when required.
• Well-groomed and professional disposition.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• High attention to details.

• Checking and sorting all soiled linens/laundry items into the industrial washing machine
• Feeding clean linens/laundry items into the industrial ironing and folding machines
• Packing and sorting clean linens/laundry items for delivery to the different hotel properties
• Maintain cleanliness of working area
• Report any faulty/abnormalities found in any laundry machine(s) to the Laundry Operations Manager
• Any other duties within reasonable scope as required

Job Requirements:

• Secondary / Nitec / Higher Nitec
• Team player with the ability to work with minimum supervision
• Experienced working in laundry operations would be an added advantage
• Willing to work in hot environment and in Tuas

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences.
• Resolves CSO and customer issues.
• Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction.
• Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted.
• Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues.
• Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs.
• Conducts monitoring and coaching sessions.
• Provides on-the-job training and mentoring.
• Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviours.
• Involve in Department project.
• Identifying areas for improvement and implementing process enhancements

Requirements:

• Bachelor’s degree with 3 years of working experience in Contact Centre
• Good People Management skills
• Great communication skills
• Adhere to Bank Policy and ensure SLA are met.
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

We are looking for an experienced and motivated Front Office Manager for a soon-to-open hotel in the heart of downtown. The successful candidate will oversee all aspects of the Front Office.

Job Descriptions

• Coordinate with Housekeeping, Engineering and other Departments in handling guests’ requests, inquires and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services.
• Formulate and enforce all policies, procedures, rules and regulations pertaining to Front Office activities and ensure that Front Office staff personally understand and adhere to such approved standard procedures and policies of the Hotel.
• See to the preparation and finalization of all Front Office reports, schedules and so on.
• Maintain all the cashier float at Front Office to be in order.
• Check employees’ performance regularly, correcting any mistakes and inadequacies, proceed the counselling if necessary.
• Assess the performance of the staff in Front Office Department regularly and give recommendation of promotion/re-designation to higher management if any staff is applicable.
• Attend daily operation briefing chaired and conduct departmental briefing regularly and keep team updated the necessary information.
• Train personnel according to the established procedures by conducting regular training, schedule meeting to discuss problems, give instructions and assignment of duties etc.
• Ensure that the investigation of irregularities and undesirable guests are properly conducted.
• Receive and greet VIP guests and attend to their inquiries, requests and needs.
• Develop and implement procedures to govern Front Office activities and ensure the Front Office personnel understand and adhere to such approved standard procedures and policies.
• Ensure an effective control rooms reservation to avoid overbooked situation and assist to maximize hotel occupancy.
• Monitor the online guest review to know both positive and negative feedback, share with team, and take necessary action for the improvement on service.
• Perform any duties that may be assigned from time to time by GM.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel
• Oral and written fluency in English. Fluency in another language is an advantage
• Commitment to work rotating shifts, weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.
• Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively
• Meticulous with strong attention to details with good follow-up
• Able to provide leadership in creating a cohesive, creative, effective team environment

Responsibilities

• Order materials, supplies, and ingredients based on demand.
• Supervise kitchen employees and organize food orders.
• Oversee the food preparation and cooking process.
• Recruit and train kitchen employees in designated stations.
• Monitor inventory levels and perform weekly inventory assessments.
• Plan work schedule for kitchen employees.
• Store all food products in compliance with health and safety regulations.
• Ensure the kitchen is clean and organized.
• Maintain weekly and monthly cost reports.

Requirements

• Minimum 2 years of experience in F&B / Retail industries
• In-depth knowledge of kitchen health and safety regulations.
• Ability to work well in a stressful and fast-paced environment.
• Excellent problem-solving and conflict management abilities.
• Outstanding communication and organizational skills.
• Able to work in a standing position for long periods of time (up to 9 hours).
• Complete progressive training program will be provided.
• Candidates with no experience are welcome to apply.

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Commercial Building (Polytechnic / Office / Mall / Factory)

Position: Full Time Senior Security Officer / Relief Available too

Gross Salary $3000

Days of working: 5/5656/6 days a week, follow roster

Location:

Tampines Office Building (Day SSO)

1. Works in Commercial Buildings / Institution environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interview - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Audris) or sms to 91374851

You may fill in the application form online thru below link.
https://rss.armfort.com/direct-application
Do let us know once you submit the application online.

You will be part of the Commercial Operations team and reporting to the Centre Manager.

Responsibilities

Customer Experience

• Facilitate key actions involving tenants, e.g. meetings with tenants’ C-suites and/or representatives regarding experiences during their tenure at our buildings as assigned
• Execute agreed standards of customer service, e.g. onboarding, prospecting and service feedback processes
• Monitor and respond to feedback and customer queries in a timely manner
• Manage service recovery when tenants have been inconvenienced, e.g. lift breakdown
• Be familiar with the community of the buildings as assigned
• Provide lobby presence during peak hours to greet and assist tenants and visitors
• Update information about buildings as well as nearby amenities for introduction (refer to onboarding process) and to help first time visitors
• Lead visits to property and shared spaces within the buildings as assigned
• Introduce buildings as assigned as well as CapitaLand's differentiated and shared spaces
• Remain well-groomed as the "face" of the building
• Any other related duties

Community Management

• You will be part of a team to perform engagements, communication and contributing to a vibrant community and eventually, ensure tenant retention within the CapitaLand office portfolio
• Facilitate and participate in activities to inspire and build community
• Build relationships with tenants, prospects and industry professionals to facilitate programming efforts

Requirements

• Minimum Diploma in any discipline with at least 5 years working experience relating to customer service/concierge
• Prior working experience in airlines or hospitality industry preferred
• Excellent interpersonal skills with high level of empathy for others
• Able to articulate and communicate clearly both verbally and written
• Event management and project coordination skills preferred
• Confident, cheerful and energetic disposition while maintaining professionalism
• Able to multi-task with a strong sense of responsibility to see through all task

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5 Days 44hrs/week (Shift Hours)

$3200 to $3800

Location: Bugis / Tanglin Mall / Orchard / Buona Vista / Tampines / Jurong West [ Discuss during interview ]

The Role:

The Assistant Restaurant Manager’s contributes to every aspect of the day-to-day running of the restaurant as well as planning for its future success. You will support the team on shift and behind the scenes, helping them to create fantastic moments and feelings for our customers.

Duties and Responsibilities:

People

• Lead, develop and motivate the restaurant team to deliver the restaurant's experience
• Support the attraction, recruitment and training of employee
• Support the growth and development of employee through training and quality conversations
• Recognize success and ensure everyone is well informed and heard by using the appropriate communication channels
• Develop labour schedules that enable the team to deliver the restaurant’s experience
• Support the development and training of Assistant Managers in the restaurant and the region

Product

• Support the team to deliver amazing food, freshly cooked to order and served hot
• Manage inventory and order stocks to ensure all products are available

Place

• Keep the restaurant beautiful, safe, clean and representative of the restaurant’s brand
• Carry out, monitor and correct procedures in order to be safe, legal and follow the restaurant’s standards

Performance

• Grow sales by running shifts in a way that creates positive customer moments and delivers operational efficiency
• Understand the full P&L of the restaurant, and take responsibility delivering the restaurants financial targets including sales and all controllable costs
• Review and ensure timely, accurate and complete daily / weekly / monthly reporting
• Work on business planning, from strategic planning to daily forecasting
• Develop and support local restaurant marketing
• Implement effective restaurant administration, stock control, security and safety

Requirements:

• Minimum 3 years as assistant manager experiences from a hospitality, retail or leisure background
• Proficient in Microsoft Office applications
• Willing to work on shifts, weekends and public holidays

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Receives training and performs duties in several departments such as Sales, Operations and Finance
• Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of business
• Sets performance goals and objectives with upper management
• Monitors performance progress with management and key trainers
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties
• Receives training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

• Award Winning Chain Salon Group
• Monthly Training Programmes
• Media,Magazines and events styling exposure
• Attractive Commission and Bonus scheme

JOB RESPONSIBILITIES

• Advice and consult Clients on In trend hair designs
• Performs advanced hair cutting and hair colouring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Develops ongoing relationships with clients.
• Maintains clean work station and sanitizes all tools.
• Follows all salon policies and procedures.
• Assist to train and guide junior / assistant hair stylist
• Adhoc duties assigned

REQUIREMENTS

• Results driven and customer-oriented
• Strong Team Player
• Good communication and customer service skills
• Passionate creative about hair, beauty and fashion
• Innovative and Energetic Workplace with a Growth Mindset

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Commercial Building (Polytechnic / Office / Mall / Factory)

Position: Full Time Senior Security Officer / Relief Available too

Gross Salary $3000

Days of working: 5/5656/6 days a week, follow roster

Location:

Tampines Office Building (Day SSO)

1. Works in Commercial Buildings / Institution environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interview - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Audris) or sms to 91374851

You may fill in the application form online thru below link.
https://rss.armfort.com/direct-application
Do let us know once you submit the application online.

Security Officer (Night Shift)

(Office Buildings near Marina Bay/Shenton Way/Downtown MRT)

Good benefits including extra annual leave, flexible working schedule
Children Bursary program
Career advancement

Day/Night

1. Work in Office environment ; dealing with mainly public & office tenants

2. Good customer service skills; able to communicate with people of all levels

3. Day/ Night shift; 5/6-day week, or 5656, 12hrs-shift (730 to 730)

4. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

5. Posses valid security license, on the job training will be provided.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)
10 Anson Road
#26-09 international Plaza
( Tanjong Pagar MRT) Singapore 079903

For more information, please call
Tel : 6324 0648 / 91374851 (Audris)

You may fill up the application forms on https://rss.armfort.com/direct-application to speed up your interview time.

• Award Winning Chain Salon Group
• Monthly Training Programmes
• Media,Magazines and events styling exposure
• Attractive Commission and Bonus scheme

JOB RESPONSIBILITIES

• Advice and consult Clients on In trend hair designs
• Performs advanced hair cutting and hair colouring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Develops ongoing relationships with clients.
• Maintains clean work station and sanitizes all tools.
• Follows all salon policies and procedures.
• Assist to train and guide junior / assistant hair stylist
• Adhoc duties assigned

REQUIREMENTS

• Results driven and customer-oriented
• Strong Team Player
• Good communication and customer service skills
• Passionate creative about hair, beauty and fashion
• Innovative and Energetic Workplace with a Growth Mindset

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

Responsibilities:

• Manage and oversee multiple projects from initiation to completion. Coordinate project activities, including planning, scheduling, budgeting, and resource allocation.
• Monitor project progress and ensure compliance with project objectives, budget, and timeline.
• Establish and maintain effective communication channels with stakeholders and team members.
• Provide technical expertise and guidance to project teams.
• Identify and mitigate project risks and issues.
• Prepare project reports and presentations for management and clients.
• Ensure adherence to quality standards and regulatory requirements.

Requirements

• Bachelor's degree in Mechcanical Engineering or related field.
• Excellent project management and interpersonal skills
• Prior experience in Powder-Processing Systems & Equipment is added advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or you can send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Job Objective

· Assist Restaurant Manager/Overall responsible for the smooth operations of the restaurant as well as managing the financial aspect of restaurant equipments.

· Build sales and control costs within the budget to meet business results.

· Ensure work standards are within the Quality, Service, Ambience & Value (QSAV) guidelines.

· Recruit, lead and develop people in ensuring work performance and productivity.

· Responsible for compliance of all related standards and guidelines, as well as relevant regulatory requirements.

· Ensure restaurant is fully staffed up as well as employees are led and developed to achieve the expected work performance and productivity.

· Participate and execute corporate CSR plans.

Requirements

Required to-DO

1. Daily Operations & Customer Handling

2. Sales Building and Cost Management

3. People Care

4. Food Safety / Sanitation

5. Workplace Safety & Security

6. Others

Working Location• Islandwide

Job Summary

As a Client Advisor in J.P. Morgan Asset Management Southeast Asia (SEA) Funds team, you are responsible for intermediary relationships across various channels through which our extensive range of equity, fixed income, multi-asset and alternative investment products are distributed.

There are significant growth opportunities for the SEA Funds business and we seek a high caliber candidate to perform this role.

Our Firm – Powered by Purpose

J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. Our Sales teams help our clients build stronger portfolios, for institutions, intermediaries and individuals alike. Our clients face an infinite set of portfolio building challenges. We meet them with a singular focus: to offer investment solutions designed to achieve their goals in the way that’s best for them.

The Global Funds business aims to achieve our objective through offering the best of our firm’s solutions, services, and intellectual capital, and staying firm and committed to beliefs of unwavering business principles, the partnerships we have developed and our culture.

Introduction

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the SEA Funds team to partner closely and support intermediaries and wealth managers across South and Southeast Asia. The region remains a key center for growth, presenting significant opportunities for our partners and us to develop and broaden our businesses together.

We seek a high caliber candidate to join our team with the following responsibilities:

Job Responsibilities

1. Manage and grow JPMAM’s funds business for SEA, with a focus in Thailand.

2. Provide the highest quality advice, and the best of JPMAM solutions and capabilities to our clients and partners in Thailand

3. Operate within a dynamic Southeast Asia sales team in managing and growing key partnerships and grow overall business.

4. Articulate and advise partners and clients on JPMAM market views, thought leadership, investment capabilities and solutions

5. Determine and implement client strategy to drive strategic business growth in line with priorities.

6. Deliver commercial success, quality of service and risk-controls excellence of the overall business by working with internal stakeholders through day-to-day responsibilities, strategic initiatives, and projects.

Required qualifications, capabilities and skills

1. Bachelor’s degree in any discipline

2. Minimum 5 years of experience in the financial industry, with relevant sales and/or investment product advisory experience from Asset Management firms, Private Wealth Management firms or other relevant Financial Institutions.

3. Strong knowledge of the Asset Management business and well-versed across all asset classes and investment products.

4. Proficiency in Thai language skills is required as there will be frequent interaction with Thai speaking clients and stakeholders.

5. Dynamic team player who is self-motivated and possesses strong interpersonal skills, showcasing the ability to proactively engage multiple stakeholders at all levels of seniority to drive our sales agenda and operate with strong sense of urgency.

6. Experience in managing relationships both with clients and internal partners across multiple countries and regions to drive our sales agenda.

7. Independent learner with logical thinking, excellent problem-solving and analytical skills

8. Excellent written, communication and presentation skills, with the ability to explain complex matters in a concise and meaningful way.

9. Familiarity with PC Skills such as MS Office and Bloomberg.

10. Candidates must have a willingness to travel frequently.

Preferred qualifications, capabilities, and skills

1. Strong knowledge of Asset Management and/or Wealth Management business in Thailand is preferred.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=61ad73b421218b3e325a765a0cee0439

Job Description:

Operational Stability Strategy

• Support in planning and executing regional IT Infrastructure strategy and aligned with company strategy.
• Define and standardize operational processes and procedures to enhance service level agreement achievement.
• Collaborate with process owner to define, document, and standardize operational workflows, processes and procedures.
• Identify opportunities for optimization and efficiency gains in current workflows.
• Implement continuous improvement strategies and align operational practices with standards and best practices.
• Establish key performance indicators (KPIs) to measure operation process effectiveness and efficiency.
• Drive initiatives aimed at reducing operational costs while improving service delivery.

Operational Stability Development

• Conduct regular assessments and audits of operational processes to identify areas for improvement.
• Monitor and report progress of improvement initiatives to management.
• Develop and implement operation stabilization strategies to mitigate operational risks and ensure resilience during disruptions.
• Integrate Products into services for Continuous Service Improvement to address the business requirements.

Operational Stability

Incident/Problem Management

• Participate in major incidents/high priority incidents and assist in incident classification, impact assessment, overseeing incident progress and way of solution.
• Monitor the incident progress and if require steer the partner for way of solution.
• Coordinate all resources to resolve incidents efficiently and ensure IT infrastructure resilience during disruptions.
• Contribute to post-incident reviews and root cause analysis and ensuring that the support team performs the relevant action item to drive continuous improvement.
• Develop and maintain documentation, policies, and procedures for operation stabilization.
• Handle escalations related to the incident and report to management.

Change Management

• Review upcoming changes across various towers (datacenter, workplace, network and others) and ensure that the changes are reviewed and approved as per the process.
• Review change requirements and facilitate necessary approval. (Services change requirement in term of technical service design change or financial relate change.)

Reporting and Continuous improvement

• Communicate of global IT infrastructure and operations strategies and directions to service managers including feedback or specific requirements provided by the APAC locations.
• Assist in request handling to harmonize and integrate IT infrastructure and operations tasks globally and interface to internal contact persons to follow upon request.
• Report and collaborate with various stakeholders and governance teams for Service Management topics.

Cross-Functional Collaboration and Communication

• Liaise with cross-functional personnel at corporate, regional and in-country levels.
• Collaborate with various teams (e.g. Architecture team, Data Center Operations, Service Delivery, Project Management, product owner, service provider, customers and other stakeholders) to ensure alignment between operational stability topics and fulfil the operational expectation of the customers.

Qualification:

• Bachelor's degree in information technology
• 5-10 years of experience in process improvement, business analysis, or operational excellence
• Excellent analytical and problem-solving skills
• Strong project management and leadership capabilities
• Certifications in process improvement methodologies and ServiceNow are a plus.
• Good understanding of digital infrastructure and architecture, integration and underlying technological concepts, business drivers and emerging trends
• Outstanding negotiation skills, with the ability to build and maintain relationships with key stakeholders.
• Strong presentation and facilitate skills.
• Strong analytic skill and work effectively under stress
• Proven ability to work in cross-functional teams and drive results.
• Ability to efficiently prioritize and multi-task.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

OUR STORY

Keef the Beef is one of Singapore's home-grown restaurant for quality steak dinners. Founded by Keith and his wife Jeanne during the COVID pandemic lockdown, it began as a passion project in their kitchen before moving to a modest outlet in a residential neighbourhood and eventually expanding into a full-fledged restaurant serving a range steak. From USDA, Australian, New Zealand and Argentinian steak cuts.

Keef the Beef’s signature dish "The PL" was inspired by the legendary Peter Luger-style butter broiled steak cooked at high temperature. The occurring maillard reaction* sweetens the steak and creates the multi-dimensional flavour.

Work location: 2A Rochester Park, Singapore 139252

Information:

• 5 days work
• Islandwide
• Increment

Responsibilities:

1. Rotating through various departments within the Food and Beverage division, such as restaurant, bar, banquet, kitchen, and room service, to gain a comprehensive understanding of F&B operations.
2. Supporting the day-to-day activities of F&B outlets, including setting up and organizing dining areas, taking orders
3. Providing excellent customer service by welcoming guests, addressing their needs and inquiries, resolving complaints or issues
4. Assisting with inventory control and management of F&B supplies, including ordering, receiving, and monitoring stock levels
5. Assisting in training new F&B staff members on service standards, product knowledge, and customer interaction.
6. Ensuring adherence to health and safety regulations, sanitation standards, and hygiene practices in all F&B outlets.
7. Actively seeking opportunities for process improvement, cost optimization, and enhanced guest satisfaction.
8. Participating in leadership training programs, workshops, and seminars to develop essential management skills and gain a comprehensive understanding of F&B management practices.

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Commercial Building

Position: Full Time Security Officer

Salary : $2650 gross - $2700 gross

////////////////////////////////////

1. Works in Commercial environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate)

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Andrew) or sms to 9657 3246

You may fill in the application form online thru below link.
https://rss.armfort.com/direct-application
Do let us know once you submit the application online.

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Commercial Building

Position: Full Time Security Officer

Salary : $2650 gross - $2700 gross

////////////////////////////////////

1. Works in Commercial environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate)

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Andrew) or sms to 9657 3246

You may fill in the application form online thru below link. https://rss.armfort.com/direct-application Do let us know once you submit the application online.

• Award Winning Chain Salon Group
• Monthly Training Programmes
• Media,Magazines and events styling exposure
• Attractive Commission and Bonus scheme

JOB RESPONSIBILITIES

• Advice and consult Clients on In trend hair designs
• Performs advanced hair cutting and hair colouring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Develops ongoing relationships with clients.
• Maintains clean work station and sanitizes all tools.
• Follows all salon policies and procedures.
• Assist to train and guide junior / assistant hair stylist
• Adhoc duties assigned

REQUIREMENTS

• Results driven and customer-oriented
• Strong Team Player
• Good communication and customer service skills
• Passionate creative about hair, beauty and fashion
• Innovative and Energetic Workplace with a Growth Mindset

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

**Minimum 5 years of relevant hair experience, with at least 2 years in a managerial role.

JOB RESPONSIBILITIES

• In charge of the overall management and profitability of the assigned outlet.
• Evaluate outlet operations and establish action plans for continuous improvement.
• Oversee and assist in operational matters.
• Performs advanced hair cutting and hair coloring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Lead team with exceptional customer service.
• Train a highly effective team committed to achieving set targets.
• Develop staff into service professionals and groom high potentials to leadership roles.
• Make sure good housekeeping are practiced and maintained at all times.
• Any other tasks as assigned by the Management.

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]