The Job:
Responsible to work with the Real Estate Manager or higher staff in managing all aspects of a single property or portfolio of commercial, industrial or retail properties including marketing, operations and financial activities in accordance with the real estate management agreements and CBRE policies


Duties and Responsibilities:

• Using independent discretion, responds to tenant needs, ensuring that administrative and building technical staff resolve problems promptly and/or contracts for vendor services as required.
• Ensures that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Performs periodic regular property inspections. Based on independent review and assessment, recommends to clients and/or approves on client's behalf the alterations, maintenance and reconditioning as necessary. Contracts for and supervises vendor services as required.
• Manages and gives approvals for accurate payment of vendor invoices on behalf of the property owner in compliance with the management agreement and CBRE policies
• Manages the preparation of and gives approvals on accurate tenant billings. At owner's discretion, markets the property, showing space to prospective tenants.
• Coordinates tenant move-ins and move-outs, and "walks-through" spaces with tenants and tenant improvement department.
• Acts as key contact with property owners to ensure that objectives as being met. Prepares and delivers timely, accurate and complete reports.
• Develops and controls annual budgets for operating and capital expenses based on operating knowledge of the property/portfolio. Forecasts management plans and prepares monthly performance, explaining variances.
• Collects rent and pays expenses in compliance with lease terms. Obtains account receivable aging reports and independently initiates procedures to address tenant delinquencies.
• Prepares all required legal notices. Recommends and coordinates legal action as necessary.
• Develops business relationships through membership and participations in professional, industry/trade and civic organizations.
• Execute all areas defined as part of the Real Estate Manager job description duties in the absence of the Real Estate Manager.
• Performs other duties as assigned.

Supervisory Responsibilities:

• May directly supervise employees and/or indirectly supervise employees in the absence of REM.
• Provides oversight of the work of vendors and contractors who are performing services at the properties.
• Provides informal assistance such as operational guidance, and/or training to coworkers.
• May coordinate and assign tasks to co-workers within a work unit and/or project.

Requirement:

• Bachelor's degree (BA/BS) from 4-year college or university and a minimum of 2 - 4 years of related experience and/or training.
• Real Estate Salesperson license.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
• Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
• Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
• Intermediate to advanced skills with Microsoft Office Suite.
• Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
• Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:
  1. Complete all required and assigned HSE training at a satisfactory level,
  2. Follow all activity policies and procedures, including all HSE-related requirements at all times,
  3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
  4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.

Upnon Academy was formed by everyday working adults for everyday working adults to share 'why' we should consider shifting our focus from pursuing financial freedom to pursuing a financially stress-free life and 'how' to achieve it.

Our vision is to see a Singapore alive with happy and mentally healthy everyday working adults, with time and peace not just money, living their lives with their loved ones without worrying about their finances.

Job Description:

The opportunity to become a management trainee with us allows you to begin a long, successful, and meaningful career in financial education.

This management trainee program is built on a duplicable and sustainable business model driven by a culture of integrity that contributes to our vision of making everyday working adults' lives financially stress-free.

Why Join Us:

• Instead of focusing on quick success and fast benefits, we aim for long-lasting career success that is meaningful.
• Our emphasis on quality over quantity in our work.
• A culture driven by integrity.
• A training program designed to provide you with duplicable skillsets and sustainable business building systems.
• We are passionate about tackling the current problems in conventional financial knowledge.
• Our track record of delivering what we promise.
• The diverse platforms we use to engage with our clients.
• Our innovative hybrid work arrangement.

Requirements:

• A polytechnic diploma or degree, regardless of the field of study.
• Only Singaporean.
• Share our vision and values
• Integrity-driven individuals who prioritize ethics over personal benefits.
• Willingness to support the team in various capacities.

Application Process:

If you value integrity over personal gain, are passionate about building a long-lasting career success that is meaningful, and would like to learn duplicable skillsets and business building processes, please send us your latest resume with a recent photo.

Upnon Academy is an equal opportunity employer and values diversity in the workplace. Our email address is [email protected].

CBRE Property Management manages commercial, retail, residential, industrial and hospitality property assets to effectively maximize our clients return on investment and align key property assets with their overall business strategies. We are currently looking for dynamic, highly motivated and independent candidates to join us.

Responsibilities:

• Preparation and tracking of lease documents and licences.
• Keep accurate records of lease agreements, correspondences and other related documents.
• Liaise with various parties such as lawyers and IRAS on lease related matters.
• Oversee and ensure that billing and other financial transactions (such as agency fees, refund of security deposit, tenancy arrears) are followed up timely.
• Organizing events to engage with tenants and improve landlord-tenant relationship.
• Assist with tenants’ queries and be the main point of contact for all lease matters.

Requirement:

• Diploma or above in Business Management, or related discipline.
• Minimum 2 years' experience of leasing administration experience.
• Detail-oriented, well-organized, good communication skills.
• High proficiency in MS Office including Excel, Word, PowerPoint etc.
• Able to commit to 5.5 days.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary
2. Expected salary
3. Notice Period

Job Scope

• Front-of-house duties such as managing the customer flow and seating arrangement, cashiering, order taking, serving of food and beverages, clearing of used culinary and utensils, answering of any enquiries from customers
• Back-of-house duties such as food preparation in the kitchen from cutting, slicing, packing, arranging of food items/ingredients, proper storage of food products, stock inventory
• Bar counter duties such as preparing hot and cold beverages like our signatures, bubble teas, alcoholic & non- alcoholic, taking orders for takeaways and deliveries, brewing various tea bases
• Maintain high level of hospitality by greeting and acknowledging the needs of our customers
• Ensure accuracy and quality of the food being served to customers
• Timely feedback to Managers or Supervisors for operational improvements

Job Requirements

• Full-Time: From $2200 per month
• Part-Time: From $14 per hour
• No experience required as on-the-job training provided
• 44 hours per week including weekends and public holidays with rotating shift
• Comfortable handling non-halal ingredients and food
• Possess valid food safety hygiene certificate

Job Perks

• Overseas exposure
• Good career progression/development
• Training programs for job enhancement
• Celebratory events
• Good staff welfare like provide staff meal during work, staff discount when dine-in off work, leave and medical benefits
• Performance incentives
• Yearly salary review

As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

Job Scope

• Front-of-house duties such as managing the customer flow and seating arrangement, cashiering, order taking, serving of food and beverages, clearing of used culinary and utensils, answering of any enquiries from customers
• Back-of-house duties such as food preparation in the kitchen from cutting, slicing, packing, arranging of food items/ingredients, proper storage of food products, stock inventory
• Bar counter duties such as preparing hot and cold beverages like our signatures, bubble teas, alcoholic & non- alcoholic, taking orders for takeaways and deliveries, brewing various tea bases
• Maintain high level of hospitality by greeting and acknowledging the needs of our customers
• Ensure accuracy and quality of the food being served to customers
• Timely feedback to Managers or Supervisors for operational improvements

Job Requirements

• Full-Time: From $2200 per month
• Part-Time: From $14 per hour
• No experience required as on-the-job training provided
• 44 hours per week including weekends and public holidays with rotating shift
• Comfortable handling non-halal ingredients and food
• Possess valid food safety hygiene certificate

Job Perks

• Overseas exposure
• Good career progression/development
• Training programs for job enhancement
• Celebratory events
• Good staff welfare like provide staff meal during work, staff discount when dine-in off work, leave and medical benefits
• Performance incentives
• Yearly salary review

Job Scope

• Front-of-house duties such as managing the customer flow and seating arrangement, cashiering, order taking, serving of food and beverages, clearing of used culinary and utensils, answering of any enquiries from customers
• Back-of-house duties such as food preparation in the kitchen from cutting, slicing, packing, arranging of food items/ingredients, proper storage of food products, stock inventory
• Bar counter duties such as preparing hot and cold beverages like our signatures, bubble teas, alcoholic & non- alcoholic, taking orders for takeaways and deliveries, brewing various tea bases
• Maintain high level of hospitality by greeting and acknowledging the needs of our customers
• Ensure accuracy and quality of the food being served to customers
• Timely feedback to Managers or Supervisors for operational improvements

Job Requirements

• Full-Time: From $2200 per month
• Part-Time: From $14 per hour
• No experience required as on-the-job training provided
• 44 hours per week including weekends and public holidays with rotating shift
• Comfortable handling non-halal ingredients and food
• Possess valid food safety hygiene certificate

Job Perks

• Overseas exposure
• Good career progression/development
• Training programs for job enhancement
• Celebratory events
• Good staff welfare like provide staff meal during work, staff discount when dine-in off work, leave and medical benefits
• Performance incentives
• Yearly salary review

Job Scope

• Front-of-house duties such as managing the customer flow and seating arrangement, cashiering, order taking, serving of food and beverages, clearing of used culinary and utensils, answering of any enquiries from customers
• Back-of-house duties such as food preparation in the kitchen from cutting, slicing, packing, arranging of food items/ingredients, proper storage of food products, stock inventory
• Bar counter duties such as preparing hot and cold beverages like our signatures, bubble teas, alcoholic & non- alcoholic, taking orders for takeaways and deliveries, brewing various tea bases
• Maintain high level of hospitality by greeting and acknowledging the needs of our customers
• Ensure accuracy and quality of the food being served to customers
• Timely feedback to Managers or Supervisors for operational improvements

Job Requirements

• Full-Time: From $2200 per month
• Part-Time: From $14 per hour
• No experience required as on-the-job training provided
• 44 hours per week including weekends and public holidays with rotating shift
• Comfortable handling non-halal ingredients and food
• Possess valid food safety hygiene certificate

Job Perks

• Overseas exposure
• Good career progression/development
• Training programs for job enhancement
• Celebratory events
• Good staff welfare like provide staff meal during work, staff discount when dine-in off work, leave and medical benefits
• Performance incentives
• Yearly salary review

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Financial Controller ("FC"). This newly created role offers a unique opportunity to contribute to NIM's mission. We invite talented individuals to join us.

Job Description:

A. Financial Strategy and Planning

• Develop and implement financial strategies aligned with the institution's mission and goals.
• Oversee the preparation of annual budgets, forecasts, and financial models.
• Monitor financial performance, analyse variances and recommended actions.
• Advise the Management on financial planning, budgeting, cash flow and policy matters.

B. Financial Reporting and Compliance

• Ensure accurate and timely financial reporting, including monthly, quarterly, and annual financial statements.
• Oversee the preparation of statutory accounts and manage audits.
• Ensure compliance with SIngapore's financial regulations, tax laws, and education sector-specific guidelines.
• Collaborate with regulatory bodies, auditors, banks and other stakeholders.

C. Risk Management

• Identify and manage financial risks, including operational, market and credit risks.
• Develop and implement policies and procedures to ensure financial controls and safeguard assets.
• Oversee the management of cash flow and working capital to ensure financial stability.

D. Operational Finance Management

• Oversee fees collection regarding procurement, payroll, tuition, and other financial operations to optimise efficiency and cost-effectiveness.
• Ensure that financial systems and processes are robust, compliant, and support current and future growth.

E. Leadership and Team Management

• Lead and mentor the finance team, foestering a culture of high performance, continuous improvement, and accountability.
• Collaborate closwith the Management team to support the institution's strategic mission and goals.

F. Strategic Financial Initiatives

• Support the development and execution of strategic financial initiatives, including expansion, partnerships, and new programs.
• Provide financial insights and analysis to support decision-making and strategic planning.
• Lead or participate in cross-functional teams to implement key projects and initiatives.

Requirements:

• Bachelor or Master's degree in Finance, Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 8 years of progressive financial management experience, with 3 years of leadership role within the education sector.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on and possess strong skills and experience.

Job Responsibilities

• Support Project Manager on project documentation, system entries and ensuring compliance to project management process and best practices.
• Lead and maintain project management systems and tools
• Ensure compliance of project information and documentation in grant and project management systems.
• Consolidate and analyze project data and create project dashboards and reports
• Track and monitor project health
• Support other operational activities of the Project Management Office as required
• Responsible for managing the life cycle R&D projects and product delivery by planning, organizing, executing, and evaluating from conception to completion
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Lead, monitor and report the progress of a few projects to all internal and external stakeholders.
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.

Job Requirements

• Min. Diploma in Engineering or equivalent qualification
• Have some knowledge in project management
• Proficient in Microsoft Office, especially Microsoft excel and Microsoft Word and PowerPoint for presentation of information in a logical approach
• Ability to thrive within a fast-paced environment
• Able to work independently and as a team

Role: Operations analyst & service support

Job Level: 3-5 years of relevant experience (L2)

Duration: 12 Months

· Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

· Work closely with hiring/line managers to manage the on boarding and off boarding of staff

· Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

· Other improvements and automation initiatives to improve existing process and functions.

· PPM management and reporting

· Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

· Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

· Support other operational resources managing Reporting & Analytics deliverables.

· Manage and support floor logistics. Maintain seating plans for GIPS occupied floors.

· End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

Experience Level: 2 years minimum

APPLY by sending your CV to: [email protected]

Have a great day ahead!

Job Description:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation.
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems.
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases).
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management.
• Manage planning, communicate with stakeholders.
• Prepare regular reports on test results.
• Supporting the business users for User Acceptance Testing.
• Supporting Operations team / Business Users team to complete the testing.
• Managing testing at times when required and found the issues / testing not closing or moving as expected.
• Lead Defect Management related actives

Requirements:

• The position requires a minimum of 8 - 10 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications.
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance.
• Functional testing experience in GPP-SP (Global PayPlus – Service Platform) is mandatory.

Technical

• Hands on experience on testing methodologies.
• Working knowledge of XRAY/JIRA.

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment.
• Knowledge of all phases of IT system development and implementation life cycle.
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills.
• Capable to effectively interact with multiple stakeholders.
• Strives to deliver the solution in the most effective and timely manner.
• Team spirit - Like explain and share knowledge.
• Hands on and versatile.
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Job Description:

• Be responsible for managing the software quality assurance functions across the internal project engineering team as well as manage QA team, while ensuring the delivery of high-quality products.
• Collaborate with team of software quality assurance and automation engineers through an Agile software development lifecycle across various software teams, platforms and products.
• Review test strategies, encourage the development of new test strategies, and maintain a continuous improvement environment to improve quality and efficiency.
• Relevant experience in leading and coordination of testing activities such as System Testing, System Integration, End to End, Regression and User Acceptance Testing.
• Maintain strong communication across departments and divisions to develop needs analysis, requirements, and operational planning.
• Demonstrated experience in working with suppliers/vendors, technical team, business and operational teams in supporting and delivering program testing outcomes.

Requirements:

• The position requires a minimum of 10 years of total experience and 5 - 7 years of relevant Test Lead experience with Payment systems and Cash management applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT.
• Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels
  Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), E2E ,Functional & System Integration testing of banking and financial applications.
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO).
• Functional testing experience in GPP-SP (Global PayPlus – Service Platform) is mandatory

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment.
• Knowledge of all phases of IT system development and implementation life cycle and IT Testing life cycle.
• Highly analytic and detail oriented in approach with excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills.
• Capable to effectively interact with multiple stakeholders (including technical teams).
• Strives to deliver the solution in the most effective and timely manner.
• Team spirit - Like explain and share knowledge.
• Hands on and versatile.
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Responsibilities:

• Develop and implement fundraising strategies.
• Assist Marketing and Volunteering for events.
• Plan fundraising policies.
• Conduct donor project research.
• Perform additional administrative tasks as needed.

Requirements:

• Degree/Diploma in relevant field.
• Flexible and adaptable.
• Comfortable communicating with people of all ages.
• Comfortable with administrative tasks.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Description:

• As the leader of team (of 10-15 team members comprising tech and domain experts) – Supervise and oversee them.
• Plan, organize and prioritize the work assigned to the team in order to meet committed deadlines and other agreed milestones.
• Identify, evaluate and report issues and risks to ensure corrective and/or preventive measures are timely taken.
• Ensure team’s activities are in adherence to bank’s standards and norms.
• Ensure the processes applied are in adherence to the Section operational model.
• Actively participate/contribute to GIT Paris/ISAP governance for his/her domain.
• Continuously monitor the satisfaction level of the customers and put efforts to maintain and improve it.
• Continuously monitor the quality of the deliveries and the quality of service.
• Evaluate staff knowledge & skills and recommend training.
• Review and conduct appraisals for the team members.
• Facilitate staff mobility and career development.
• Human capital Management - recruitment, career progression planning, Team Engagement and motivation, Coaching & Mentoring.
• Implement standard DevOps practices including test automation, efficient CI/CD, Infrastructure as Code, Monitoring as Code and End to End Observability kind of Software Factory best practices.
• Incorporate Continuous improvement process and culture on projects management & implementations, run and cost/budget.
• Supervises and follow-up Level 3 Support Activities when the Global Support Team (L1&L2) is in need of system expertise.
• Initiate and drive technical transformation / innovation projects to ensure that applications / systems will be able to cope with market and business demands.
• Work closely with domain and Enterprise Architects & Business users.
• Organize and supervise all activities of the team.
• Ensure proper ramp-up and ramp-down of the team as per the Bank requirement.
• Manage budget and capacity allocation according to priorities communicated by functional manager.
• Ensure the applications adhere to the modern standards.
• Ensure applications are phased out from legacy tech and moved to new tech.
• Ensure modern dev-sec-ops standards are implemented in all the project/application build lifecycle.
• Design, implement, test, deploy, support and maintain applications under your perimeter.
• Ensure high-quality technical and functional design of the application stack.
• Ensure a smooth end-to-end implementation of the modules in charge using GIT best practices as well as overall GIT quality framework.
• Ensure the proper UAT and production support of the modules delivered.
• Identify, evaluate and report risks and issues to ensure corrective and/or preventive measures are timely taken.
• Coordinate with other development teams of all the program initiatives in order to ensure consistency across projects and modules of different programs the systems are engaged with.
• Coordinate with other development teams in order to optimise the global roadmap and associated constraints.
• Ensure the good usage of chapters in order to smoothly circulate the information inside and outside the team.
• Coordinate with the integration team in order to align strictly the development with the product owner’s priorities.
• Manage and improve team capabilities.
• Ensure cohesion and commitment of the team on its assigned mission.
• Evaluate staff members’ skill/knowledge and recommend training plan, organize staff mobility and staff career development as needed.
• Make sure team members observe and respect the Bank’s code of conduct and comply with Bank policies.
• Organize and perform coaching to the team members to ensure continuous improvement.
• Implement and refine project management processes in order to ensure projects success.
• Coordinate with program management in order to ensure an optimal usage of program methodology.
• Propose and implement local tooling/processes improvement when necessary.
• Perform Team Manager duties.
• Manage the team setup by identifying hiring needs and staffing with right profiles.
• Perform People management duties such as Career management, HR development and staff motivation.

Requirements:

• You are solving problems and building solutions.
• You’re self-motivated and have demonstrated track record of driving Innovations in Project and Team management.
• You’re comfortable leading tribe of engineers by example and a strong advocate of latest software engineering best practices.
• You understand the importance of constructive feedback nurturing an inclusive engineering environment, championing engineering fundamentals and providing clarity and mentorship for team members to grow.
• You have good background of understanding the technology implementations in Banks / Financial Institutions.
• You have worked extensively in Payments and cash management solutions.
• You have the abilities to take up the above outlined responsibilities and meet the expectations of the management team.

Skills:

• A minimum education of Bachelor’s degree in Computer science / Information systems.
• 12+ years of overall IT experience with 4 years of experience in delivery of enterprise scale critical systems projects.
• Minimum 3 years of Team and People management practices.
• Excellent project delivery experience and knowledge about mentoring/guiding the teams involved in technology deliveries using Spring, Spring boot, any public cloud offering (AWS, GCP or Azure), Dockers, Kubernetes, React.Js or Angular.Js, Spark, Kafka, Janusgraph, HBase, HDFS.
• Experience in Cash Management and Payment systems solutions.
• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Experience in engaging with senior stakeholders and win cases for the team.
• Practices in Agile delivery.
• A technical functional mind-set with great attention to detail.
• Good leadership skills.
• Team player.
• Good time-management skills.
• Good interpersonal and communication skills.

The School of Computing and Information Systems (SCIS) at the Singapore Management University (SMU) has one Education/Practice track Associate Professor faculty position available. We are looking for candidates who have strong background and experience in Computer Science and/or Information Systems. The detailed requirements include:

1. Must be able to design and deliver undergraduate courses specifically in programming, mathematics, data science, and AI.
2. Must be able to support the design and delivery of new undergraduate and postgraduate courses specifically in Generative AI and LLMs.
3. Must have knowledge and skills in the design, implementation and management of IT solutions in industry using custom or packaged applications.
4. Must have strong publication outputs in areas related to AI/ML, Generative AI and LLMs.
5. Must have years of industry experience designing, developing and implementing practical AI/ML software solutions for various industry domains.
6. Are familiar with tools and technologies coupled with theoretical foundations in architecture, methodologies and frameworks, business processes, hardware and platforms.

OUR INTEGRATIVE RESEARCH DOMAINS

• Learning & Work
• Urban & Sustainability
• Health & Wellbeing
• Safety, Security & Fairness

While we encourage and nurture applied research addressing real-world problems, we simultaneously cultivate and value big ideas, and research that is intellectually deep and thought provoking. Our faculty target their academic output primarily in the most-selective, academically prestigious venues. We want our faculty striving to create research outputs that advance thinking and scholarship in the core research areas, and also seeking real-world impact in the integrative research domains in “the world of business”.

We offer extremely attractive salary and benefits that are usually superior to international competitive benchmarks.

ABOUT THE SMU SCHOOL OF COMPUTING AND INFORMATION SYSTEMS

A premier university in Asia, the Singapore Management University (SMU) is internationally recognised for its world-class research and distinguished teaching. Established in 2000, SMU’s mission is to generate leading-edge research with global impact and produce broad-based, creative and entrepreneurial leaders for the knowledge-based economy. SMU education is known for its highly interactive, collaborative and project-based approach to learning, and for its technologically enabled pedagogy of seminar-style teaching in small class sizes.

The School of Computing and Information Systems (SCIS) offers an exceptionally supportive and inspirational environment for academic scholarship and research, applied R&D projects, and innovative education initiatives. We currently have around 55 tenure-track faculty members working across research areas in computer science & engineering, and information systems management. They are complemented by over 35 practice/education faculty members and lecturers who focus on teaching, translation and pedagogical research.

Our Research. We are passionate about our research. We aim for excellence both in fundamental contribution to academic knowledge, as well as in creating technology with practical impact. Real-world industry sectors provide SCIS with a testbed and laboratory for experimentation, as well as a fertile breeding ground for new ideas. Our faculty and students apply their research results to solve real problems in a variety of industry settings and to create IT applications and systems. At the same time, our faculty actively publish in top-quality Computer Science and Management Science conferences and journals. On our faculty are several world-class scholars and rising stars in their respective disciplines.

We are committed to supporting the development of our faculty. Besides start-up support and career mentoring for junior faculty, their Ph.D. students are funded by the school rather than paid from their research grants. SCIS faculty members are encouraged to collaborate on innovative research projects and also on integrative and interdisciplinary projects. SMU as well as Singapore government agencies, such as the National Research Foundation, provide generous support for high-quality research proposals.

A noteworthy example of our funded research is the Center for Research on Intelligent Software Engineering which conducts applied and fundamental research in the intersection of software engineering, artificial intelligence and cybersecurity. In the area of Cybersecurity, SCIS has a Centre on Security, Mobile Applications and Cryptography that conducts research into mobile device, cloud, and platform security.

Our Education. SCIS has more than 100 students enrolled in the Ph.D. in Information Systems and Ph.D. in Computer Science programmes. Ph.D. students can specialized in any of our computer science research areas, or in the Information Systems & Management research area.

Our Doctor of Engineering (EngD) programme, a Professional Doctoral Degree, aims to train students to become IT leaders with deep technical expertise for innovating, designing and managing complex IT systems.

SCIS also offers Master of IT in Business, a professionally oriented coursework programme, which has more than 400 active students. The programme supports a Financial Technology & Analytics track focusing on FinTech and the integration of Technology & Operations in Banking, an Analytics track focusing on applied analytics for business, consumer and social insights, an an Artificial Intelligence (AI) track that emphasises building AI-enabled business applications, as well as a Digital Transformation track that equips students to strategise and execute digital transformation in complex organisations.

Additionally, we have approximately 1,800 undergraduate students in our B.Sc. (Computer Science), B.Sc. (Information Systems), B.Sc. (Computing & Law) and B.Sc. (Software Engineering) programmes. The programmes have been remarkably successful in demonstrating educational innovations and creating a culture of learning, establishing external linkages and partnerships with industry, government and the social sector, and in job placement outcomes. We have an entrepreneurial student body, and many SCIS undergraduates have gone on to create or participate in start-ups.

QUALIFICATIONS

Associate Professor on Practice or Education Track:

• The position requires a PhD in a relevant discipline, e.g., Computer Science, Computer Engineering, Information Technology, Information Systems, etc.
• Candidate must have demonstrated ability to conduct independent R&D (evidenced by scholarly outputs such as publication in good conferences and journals, and professional magazines).
• Education track appointment must be supported by a credible teaching track record in reputable institutions of higher learning (IHL), as well as strong technical skills.
• Candidate for practice track must have prior years of relevant industry and consulting experience.
• Candidate must have strong passion for learning and teaching while possessing outstanding communication and presentation skills, as well as ability and willingness to teach multiple courses.

Singaporeans with the appropriate qualifications, skillsets and capabilities will be considered favourably.

We invite candidates to submit a cover letter, curriculum vitae, teaching statement, research statement, contact details of three referees, and three samples of published work to:

to: SMU career portal (Req #24000098).

SCIS Faculty Recruitment
Singapore Management University
School of Computing and Information Systems (SCIS)
80 Stamford Road
Singapore 178902
Republic of Singapore
E-mail: [email protected]
Website: scis.smu.edu.sg

A premier university in Asia, the Singapore Management University (SMU) is internationally recognised for its world-class research and distinguished teaching. Established in 2000, SMU’s mission is to generate leading-edge research with global impact and produce broad-based, creative and entrepreneurial leaders for the knowledge-based economy. SMU education is known for its highly interactive, collaborative and project-based approach to learning, and for its technologically enabled pedagogy of seminar-style teaching in small class sizes.

The School of Computing and Information Systems (SCIS) offers an exceptionally supportive and inspirational environment for academic scholarship and research, applied R&D projects, and innovative education initiatives. We currently have over 40 tenure-track faculty members working across research areas in computer science & engineering, and information systems management. They are complemented by over 30 practice & education faculty members who focus on teaching, translation and pedagogical research.

Our Research. We are passionate about our research. We aim for excellence both in fundamental contribution to academic knowledge, as well as in creating technology with practical impact. Real-world industry sectors provide SCIS with a testbed and laboratory for experimentation, as well as a fertile breeding ground for new ideas. Our faculty and students apply their research results to solve real problems in a variety of industry settings and to create IT applications and systems. At the same time, our faculty actively publish in top-quality Computer Science and Management Science conferences and journals. On our faculty are several world-class scholars and rising stars in their respective disciplines.

We are committed to supporting the development of our faculty. Besides start-up support and career mentoring for junior faculty, their Ph.D. students are funded by the school rather than paid from their research grants. SCIS faculty members are encouraged to collaborate on innovative research projects and also on integrative and interdisciplinary projects. SMU as well as Singapore government agencies, such as the National Research Foundation, provide generous support for high-quality research proposals.

Our Education. SCIS offers the Ph.D. in Information Systems and Ph.D. in Computer Science programmes. Ph.D. students can concentrate in any of our computer science oriented research areas, or in our management science oriented Information Systems & Management research area.

SCIS launched a Professional Doctoral Degree, Doctor of Engineering (EngD) in 2020. The programme aims to train students to become IT leaders with deep technical expertise for innovating, designing and managing complex IT systems.

SCIS also offers Master of IT in Business (MITB), a professionally oriented coursework programme. Drawing from thought leadership in the ambits of data analytics, technological platforms and business strategies, the MITB programme delves into four specialisation tracks: Financial Technology & Analytics, Analytics, Artificial Intelligence and Digital Transformation. Each of these tracks uniquely resources students to lead competently and decisively.

Additionally, the undergraduate programmes offerings consist of the B.Sc. (Computer Science), B.Sc. (Information Systems), B.Sc. (Computing & Law) and B.Sc. Software Engineering programmes. The programmes have been remarkably successful in demonstrating educational innovations and creating a culture of learning, establishing external linkages and partnerships with industry, government and the social sector, and with job placement. We have an entrepreneurial student body, and many SCIS undergraduates have gone on to create or participate in start-ups.

Job Requirement

Candidate requirements are as follows:

• Capable of delivering postgraduate courses: Artificial Intelligence "Applied Machine Learning".
• Masters degree or PhD degree in a closely related discipline from a well-recognized university.

· For example, a Masters or PhD in Computer Science, Information Technology, Information Systems, Statistics, Management Science, Decision Sciences, Marketing Analytics, Computational Physics, Computational Engineering or Science, and the like.

• Outstanding communication skills
• A passion for learning and teaching
• Prior experience with consulting, training, or teaching is a strong advantage.

A premier university in Asia, the Singapore Management University (SMU) is internationally recognised for its world-class research and distinguished teaching. Established in 2000, SMU’s mission is to generate leading-edge research with global impact and produce broad-based, creative and entrepreneurial leaders for the knowledge-based economy. SMU education is known for its highly interactive, collaborative and project-based approach to learning, and for its technologically enabled pedagogy of seminar-style teaching in small class sizes.

The School of Computing and Information Systems (SCIS) offers an exceptionally supportive and inspirational environment for academic scholarship and research, applied R&D projects, and innovative education initiatives. We currently have over 40 tenure-track faculty members working across research areas in computer science & engineering, and information systems management. They are complemented by over 30 practice & education faculty members who focus on teaching, translation and pedagogical research.

Our Research. We are passionate about our research. We aim for excellence both in fundamental contribution to academic knowledge, as well as in creating technology with practical impact. Real-world industry sectors provide SCIS with a testbed and laboratory for experimentation, as well as a fertile breeding ground for new ideas. Our faculty and students apply their research results to solve real problems in a variety of industry settings and to create IT applications and systems. At the same time, our faculty actively publish in top-quality Computer Science and Management Science conferences and journals. On our faculty are several world-class scholars and rising stars in their respective disciplines.

We are committed to supporting the development of our faculty. Besides start-up support and career mentoring for junior faculty, their Ph.D. students are funded by the school rather than paid from their research grants. SCIS faculty members are encouraged to collaborate on innovative research projects and also on integrative and interdisciplinary projects. SMU as well as Singapore government agencies, such as the National Research Foundation, provide generous support for high-quality research proposals.

Our Education. SCIS offers the Ph.D. in Information Systems and Ph.D. in Computer Science programmes. Ph.D. students can concentrate in any of our computer science oriented research areas, or in our management science oriented Information Systems & Management research area.

SCIS launched a Professional Doctoral Degree, Doctor of Engineering (EngD) in 2020. The programme aims to train students to become IT leaders with deep technical expertise for innovating, designing and managing complex IT systems.

SCIS also offers Master of IT in Business (MITB), a professionally oriented coursework programme. Drawing from thought leadership in the ambits of data analytics, technological platforms and business strategies, the MITB programme delves into four specialisation tracks: Financial Technology & Analytics, Analytics, Artificial Intelligence and Digital Transformation. Each of these tracks uniquely resources students to lead competently and decisively.

Additionally, the undergraduate programmes offerings consist of the B.Sc. (Computer Science), B.Sc. (Information Systems), B.Sc. (Computing & Law) and B.Sc. Software Engineering programmes. The programmes have been remarkably successful in demonstrating educational innovations and creating a culture of learning, establishing external linkages and partnerships with industry, government and the social sector, and with job placement. We have an entrepreneurial student body, and many SCIS undergraduates have gone on to create or participate in start-ups.

Job Requirement

Candidate requirements are as follows:

• Capable of delivering postgraduate Digital Transformation courses:

o Digital Transformation Strategy

o (digital) Product Management

• Masters degree or PhD degree in a closely related discipline from a well-recognized university.

o For example, a Masters or PhD in Computer Science, Information Technology, Information Systems, Statistics, Management Science, Decision Sciences, Marketing Analytics, Computational Physics, Computational Engineering or Science, and the like.

• Outstanding communication skills
• A passion for learning and teaching
• Prior experience with consulting, training, or teaching is a strong advantage.

A premier university in Asia, the Singapore Management University (SMU) is internationally recognised for its world-class research and distinguished teaching. Established in 2000, SMU’s mission is to generate leading-edge research with global impact and produce broad-based, creative and entrepreneurial leaders for the knowledge-based economy. SMU education is known for its highly interactive, collaborative and project-based approach to learning, and for its technologically enabled pedagogy of seminar-style teaching in small class sizes.

The School of Computing and Information Systems (SCIS) offers an exceptionally supportive and inspirational environment for academic scholarship and research, applied R&D projects, and innovative education initiatives. We currently have over 40 tenure-track faculty members working across research areas in computer science & engineering, and information systems management. They are complemented by over 30 practice & education faculty members who focus on teaching, translation and pedagogical research.

Our Research. We are passionate about our research. We aim for excellence both in fundamental contribution to academic knowledge, as well as in creating technology with practical impact. Real-world industry sectors provide SCIS with a testbed and laboratory for experimentation, as well as a fertile breeding ground for new ideas. Our faculty and students apply their research results to solve real problems in a variety of industry settings and to create IT applications and systems. At the same time, our faculty actively publish in top-quality Computer Science and Management Science conferences and journals. On our faculty are several world-class scholars and rising stars in their respective disciplines.

We are committed to supporting the development of our faculty. Besides start-up support and career mentoring for junior faculty, their Ph.D. students are funded by the school rather than paid from their research grants. SCIS faculty members are encouraged to collaborate on innovative research projects and also on integrative and interdisciplinary projects. SMU as well as Singapore government agencies, such as the National Research Foundation, provide generous support for high-quality research proposals.

Our Education. SCIS offers the Ph.D. in Information Systems and Ph.D. in Computer Science programmes. Ph.D. students can concentrate in any of our computer science oriented research areas, or in our management science oriented Information Systems & Management research area.

SCIS launched a Professional Doctoral Degree, Doctor of Engineering (EngD) in 2020. The programme aims to train students to become IT leaders with deep technical expertise for innovating, designing and managing complex IT systems.

SCIS also offers Master of IT in Business (MITB), a professionally oriented coursework programme. Drawing from thought leadership in the ambits of data analytics, technological platforms and business strategies, the MITB programme delves into four specialisation tracks: Financial Technology & Analytics, Analytics, Artificial Intelligence and Digital Transformation. Each of these tracks uniquely resources students to lead competently and decisively.

Additionally, the undergraduate programmes offerings consist of the B.Sc. (Computer Science), B.Sc. (Information Systems), B.Sc. (Computing & Law) and B.Sc. Software Engineering programmes. The programmes have been remarkably successful in demonstrating educational innovations and creating a culture of learning, establishing external linkages and partnerships with industry, government and the social sector, and with job placement. We have an entrepreneurial student body, and many SCIS undergraduates have gone on to create or participate in start-ups.

Job Requirement

Candidate requirements are as follows:

• Capable of delivering postgraduate course: Financial Technology & Analytics “Digital Payment & Innovation.
• Masters degree or PhD degree in a closely related discipline from a well-recognized university.

· For example, a Masters or PhD in Computer Science, Information Technology, Information Systems, Statistics, Management Science, Decision Sciences, Marketing Analytics, Computational Physics, Computational Engineering or Science, and the like.

• Outstanding communication skills
• A passion for learning and teaching
• Prior experience with consulting, training, or teaching is a strong advantage.

We are seeking an Investment Research Analyst to join our family office based in Singapore. As an Investment Research Analyst, you will play a crucial role in assisting with investment decision-making by conducting thorough market research, financial analysis, and due diligence. You will work closely with the Investment Directors to provide comprehensive investment recommendations and contribute to the achievement of the family office's financial objectives.

Key Responsibilities:

Research and Analysis: Conduct thorough research on potential investment opportunities, including companies, industries, and economic trends. Analyze financial statements, market data, and industry reports to assess investment potential and risks across various asset classes, including equities, fixed income, real estate, private equity and alternative investments.

Market Monitoring: Keep abreast of market news, economic indicators, and regulatory developments that may impact investment decisions. Track the performance of existing investments and identify potential risks and opportunities.

Investment Support: Provide direct support to the fund manager in various investment-related tasks, including data analysis, portfolio construction, and risk management.

Ongoing Learning: Stay updated on investment strategies, market trends, and industry best practices through ongoing learning and development.

Key Requirements:

• Bachelor's degree in finance, accounting, economics, business, mathematics or engineering
• Fresh graduates or individuals with relevant experience are encouraged to apply
• Proficient in Microsoft Word, Excel and PowerPoint
• Proficient in data collection and analysis
• Ability to evaluate and analyse data and research effectively
• Strong understanding of quantitative skills, numerical working and forecasting
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Ability to perform well under pressure and produce deliverables in a timely manner
• Initiative and flexibility with self-confidence and a natural drive for research
• Professionalism, integrity, and a strong work ethic to uphold confidentiality and high ethical standards in handling sensitive financial information

Good to haves:

• CFA qualification
• Strong financial analysis skills with an understanding of investment valuation techniques, financial modelling, and quantitative analysis.
• Proficiency in utilizing financial databases, research tools, and software (e.g., Bloomberg, Refinitiv, Morningstar) to gather and analyse investment data.
• Experience with financial data analysis & Research tools (e.g. Refinitiv).
• Knowledge of investment strategies and asset classes
• Bilingual - English and Mandarin

Join the dynamic Client Service Specialist team at J.P Morgan’s APAC Private Banking business with a focus on Southeast Asia (SEA) market and deliver exceptional experiences to our clients, Bankers and Investors.

Job Summary:

As a Client Service Specialist for J.P Morgan’s APAC Private Banking business, you will be the primary contact for all service related needs of a Private Bank Client. Client Service Specialist is responsible to provide support to Bankers and Investors by working with various product partners and operations to deliver a seamless and integrated experience to clients across all Private Bank products.

Job Responsibilities:

1. Act as primary contact with external clients and Integrated team for day to day account administration and servicing

2. Provide proactive personalized service on transaction processing such as deposits, loans, asset transfers, execution of cash products, cash flow management, corporate action, servicing inquiries and investigation handling etc.

3. Assist Clients in all account maintenance related requests such as change of address, updated KYC changes and ensures all necessary documentation is processed in accordance with Bank’s standards.

4. Assist Bankers in execution of credit facility, facilitates ad-hoc client requests, trouble shooting and help drives any remediation or campaign that is required from Bank.

Required qualifications, capabilities and skills:

1. Bachelor’s degree in any discipline.

2. Minimum 3 years of Client Service and/or Relationship Manager support experience from Private Bank.

3. Strong knowledge of the Private Bank business, well-versed across all asset classes and investment products, and relevant operational processes on cash/securities settlement, corporate action and banking products.

4. Absolute discretion when dealing with confidential matters.

5. Dynamic and independent team player who possesses strong interpersonal and communication skills in delivering exceptional client services, showcasing the ability to proactively engage multiple stakeholders at all levels of seniority to meet strict timelines and operate with strong sense of ownership and urgency in a demanding and unpredictable environment.

6. Detail-oriented and highly organized with strong proficiency in digital tools such as Excel, Word & PowerPoint and Adobe Acrobat.

7. Ability to think strategically, problem solve offer creative solutions and operate autonomously in a fast-paced environment.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=9bb638c5cab9e1669fec361a9c211fd2

Incident Manager (IT Incident, Problem Management/ Central/ Attractive Bonus)

• Location: Central Area

• 5 Days work week

• Permanent Role

• Salary (commensurates with experience) + Attractive Bonus & Benefits

Responsibility:

• Lead the response to major incidents by coordinating across IT teams and ensuring timely resolution. Act as the central point of contact during high-impact incidents.
• Oversee the incident lifecycle, from identification and logging to resolution and closure, ensuring adherence to defined processes and standards.
• Analyze incident trends to identify recurring issues.
• Conduct post-incident reviews to analyze the effectiveness of the response, document lessons learned, and identify areas for improvement
• Escalate cases where process breakdowns cause delays or result in breaches of Service Level Agreements (SLAs).
• Lead or support root cause analysis (RCA) efforts to determine the underlying causes of incidents and problems. Ensure that appropriate corrective actions are taken.
• Track and ensure the timely resolution of problem tickets.
• Analyze and register problem tickets to identify and address issues.
• Monitor and report on all Key Performance Indicators (KPIs) related to Incident and Problem Management.

Requirement:

• Min 5 years of experience in IT Incident, Change, and Problem Management or a similar role.
• Degree in computer science/ Computer Engineering or related certifications.
• Strong understanding of ITIL processes and best practices for incident and problem management.
• Relevant certifications (e.g., ITIL v3/v4 certification, ITIL Expert, or equivalent) are highly preferred.
• Excellent communication, and problem-solving abilities.
• Experience with ITSM tools and technologies, such as ServiceNow and JIRA.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Case Management Officer, Cardiac Rehabilitation Programme (CRP)

• Cardiac Nursing Background
• Non-Clinical Nursing Duties
• Office Hour

Job Description:

• Identify patients proactive screening daily
• Provide patients and their family education on disease process, causes of disease conditions, health education on risk factors, nutritional counselling, smoking cessation advice, exercise & coping strategies at home following discharge
• Screen, coordinate recruitment of patient into the outpatient programme
• Triage the referral, conduct patient for more information, ensure correct referral to appropriate exercise rehab program with sufficient time allocation for patient's visit
• Updates and maintains patient consultation/ CPR training statistics and CPR support group
• Any ad hoc duties as per assigned

Requirement:

• Bachelor Degree in Nursing or Allied Health or Science related.
• Minimum 3-5 years experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

** JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

• Liaison with vessel and external parties such as port and manning agents for marine personnel related operational matters.
• Marine personnel changes for various assigned vessels.
• Arranging, communicating, monitoring and planning smooth and cost-effective crew change operations.
• Ensure correct certification and documentation in place.
• Ensure compliance to all regulatory requirements and company policies pertaining to Marine Personnel.
• Administrative duties – managing appraisal reports, P&I, Invoices related to ports and travel etc.
• Administer ship manager system as per Co’s procedures.
• Other duties as may be assigned by Manager and Management.

Requirements:

• Minimum ‘O’ or ‘A’ Level Education.
• Prefer 2 years’ experience in shipping industry.
• Experienced in multi-national crewing with knowledge of STCW requirements and international rules and regulations relating to crewing with 2 years relevancy experience in similar capacity.
• Good knowledge of flag requirements and other statutory requirements for seafarers.
• Some sea going experience as an Officer preferable.
• Able to work with minimum supervision.
• Possess interpersonal skills and highly organized.

CBD Area

5 days work week

Ship Management Company

Interested Applicants, kindly email your detailed resume to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Attention: Audris Teo / EA Personnel No: R1102063