Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Working Day: Mon to Fri

Working Hours: 8:30am-6pm

Location: Woodlands South

Salary: Basic $4000 - $4800 + AWS + Performance bonus twice a year

About the Role

You will be part of the Business Development department, responsible for formulating and executing tenant leasing strategies and building strong tenant relationships within our Food court/Coffee Shops.

Suitable candidate need to be highly sensitive to what is happening in the food industry market, you will be able to identify market trends, and capitalize on opportunities to secure new tenancies. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to space requirements.

You will report to the Head of Business Development to:

Responsibilities:

• Source and explore potential food tenants both locally & abroad (including new start-ups) for partnership and development through site visits and/or cold calling.
• Partner and help existing talented tenants/hawkers with passion to grow and expand operations within the food court chain.
• Track and analyse the sales performance of tenants.
• Plan and implement the tenancy mix. Being able to identify suitable tenants that fit into the desired tenant mix. Constantly strengthen and refresh food mix with new and exciting food concepts.
• Lease management and administration.

Requirements:

• Diploma / Degree in Business, Real Estate or related fields with minimum 2 – 3 years of relevant working experience in tenancy management and leasing.
• Proficient in MS Office applications.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

• Ensure the daily restaurant operations are properly executed and performed
• Work with fellow team members to ensure a good and conducive working environment
• Assist the outlet chefs in ensuring all restaurant supplies are well stocked and managed
• Assist the outlet managers in the social media and marketing programmes for the restaurant
• Have a bachelor's degree in Culinary or F&B management
• Microsoft Office skills

Job purpose:

• Full Time 12 months internship position (Dec 2024/Jan 2025 opening)
• Support mainly Capital Markets and Lending business in Singapore and Asia region.

Key activities:

• Assist business management in daily “run the bank” activities and management of issues surrounding ongoing business (eg. manual checking of trades vs. the Restriction/KYC List (Whirlpool), weekly management reports etc)
• Identifying and assessing profitable business opportunities in the region; quantifying resource requirements, implementing business plans and change initiatives
• To develop basic knowledge of the bank’s products such as –Fixed Income & Currencies, Commodities, Money Markets, Syndicated Finance, and Loans
• Support business development by undertaking research and analysis on the markets in Asia
• Develop understanding of products suitable for each target country / market in Asia, together with the regulatory challenges and constraints (eg. keeping the CM Asia and Singapore from the New Product Process list up to date, helping to minutes in the monthly Asia OpCo meeting with senior managements in Asia)
• Develop understanding key business drivers of the various business area, application of this knowledge to align own activities
• Assist in preparation of financial analysis to support strategic decisions by the business
• Assist in coordinating business-related projects, ensuring objectives are delivered
• Assist in the development of new processes, systems and procedures to meet changing business requirements
• Develop understanding to actively response to and identification of internal client requests (eg. providing support to gather data for regulatory reporting)
• Develop understanding to identify problems and all relevant issues in simple situations; development of possible solutions and their evaluation using standard procedures
• Lean to organisation and prioritization of own work, to deliver against agreed targets and deadlines
• Provide support to senior staff as directed, or ah-hoc support wherever required
• Initiates action to further improve skills and performance
• Play an active role in understanding an embracing the compliance culture of Commerzbank
• Adhere to the client governance policies and procedures and related Compliance tasks within the first line of defense concept of the bank
• To adhere to all relevant regulatory and compliance requirements

Formal education:

University degree or better – students/graduates from any school/course

Specialist knowledge (work experience, further qualification):

• Available to work full time
• No prior experience needed
• Have an interest in working with people in the financial markets
• Demonstrate an exceptional degree of initiative
• Able to deliver in high pressure and results-orientated environment
• A good level of computer literacy, including Excel and Powerpoint
• Fluent in English
• Singaporeans and Singaporean PRs preferred

Job Description:

• Support the team in the design of internal communications to cascade key organisational messages, as well as planning of events such as Townhall
• Support the team in developing engaging content for the intranet portal and/or leadership training e-modules
• Coordinate engagements with user groups to understand pain points and gather feedback
• Assist in analysing user feedback data and identifying areas for improvement
• Assist in content migration and developing website prototypes based on user feedback
• Assist in data management/organisation and analysis for projects to track project status, participants, KPIs etc
• Contribute to the development of data visualisations/dashboarding

Work Schedule:

• Salary: $2390 / month
• Contract Period: 12 months
• Location: Hampshire road
• Working days: Mon - Fri
• Working hours: 9am to 6pm

Job Requirement:

• Good written and verbal communication skills
• Good visual communication and design skills
• Proficiency in Microsoft Excel
• Interest in data related projects

EA License No.: 96C4864

Reg. No.: R22110485

SUMMARY:

• Responsible for ensuring the safe, punctual and cost effective delivery of services by managing the flow of bus captains and vehicles along the route.
• Liaising with Bus Captains, Interchange Supervisors, Depot Supervisors and maintenance personnel to resolve issues and restore service levels.
• To ensure that the highest levels of service are provided to ensure a customer centric approach is taken when dealing with service irregularities.

PRINCIPAL RESPONSIBILITIES AND AUTHORITIES:

• Monitoring and controlling services to ensure punctuality, or service headways are maintained;
• Communicate with bus captains and Interchange Supervisors to enable them to effectively deliver a reliable and safe service to the customer;
• Communicating in a polite, professional and courteous manner at all times to employees and external parties;
• Manage on-road issues that potentially impact on service deliver;
• Maintain a close working relationship with response agencies such as fire and police;
• Responsible for reporting on punctuality concerns in relation to service issues;
• Continually liaise with supervisors, particularly the Interchange Supervisors and Depot Supervisors to ensure that services operate in accordance with timetabled instructions;
• Ensuring that the first and last services on all routes run to the scheduled timetable;
• Deal with Major Incidents and Security Issues in accordance with the respective procedures;
• Responsible for building a strong working relationship with the maintenance team to ensure effective change overs in relation to vehicle breakdowns;
• Undertake any additional duties as requested by the CFMS Manager, and
• Undertake any training and development activities as requested by the CFMS Manager.

SKILLS, EXPERIENCE, CONDITIONS SPECIFICATION:

• This position involves shift work and work on weekends. You will be required to work such hours as deemed necessary to provide appropriate coverage.
• Commercial awareness and an understanding of the LTA contract regime;
• Good geographical knowledge of the Singapore area;
• Excellent communications skills, both verbal and written.
• Ability to effectively communicate over the phone and two-way radio to a culturally diverse workforce and community;
• Computer literate and the ability to be trained in a GPS real-time vehicle management environment such as the LTA CFMS system, and
• Personal performance will be assessed including overall compliance with Excess Wait Time key performance indicators, efficient use of bus captains in managing issues with the services, on-time performance results, first and last bus key performance indicators and the instance of mileage not operated through missed, or curtailed trips.

SAFETY AND COMPANY RESPONSIBILITIES:

• Adhere to all Tower Transit policies and procedures;
• To report to your line manager any injury, collision or dangerous occurrence that has taken place, or concerns regarding health, safety and security issues;
• Provide leadership and guidance in identifying and managing health and safety issues as they apply to the workplace and workplace activities of employees and stakeholders;
• Accountable and responsible for ensuring that the working environment is safe and that employees, including contractors, are protected from hazards and comply with Company policies and procedures;
• Enforce policy, procedures and rules and employee compliance;
• Ensure the working environment is safe and employees, including contractors, are protected from hazards and comply with Company policies and procedures.
• Report hazards which cannot be corrected within the delegated authority of the position;
• Active involvement in all safety and health programs and activities;
• Participate in desk-top and simulated emergency drills in association with response agencies; and
• Promote safety and health awareness generally.

Responsibilities

• Develop and maintain resource allocation plans to support project schedules.
• Coordinate with project managers to identify resource requirements, constraints, understand staffing requirements for upcoming projects and assignments.
• Maintain a database of staff skills, qualifications, and availability to facilitate efficient deployment.
• Coordinate the assignment of staff to projects based on their skills, availability, and project requirements
• Monitor and track staff deployments to ensure projects are adequately staffed and resources are effectively utilized.
• Communicate with staff regarding their deployment assignments, including location, duration, and responsibilities.
• Provide support to staff and managers regarding deployment-related issues and conflicts.
• Analyse and Monitor resource utilization and identify opportunities for optimization
• Develop method to measure and ensure adequate staffing levels and skills
• Develop and implement strategies to improve resource allocation and utilization; Evaluate deployment processes and make recommendations for improvement.
• Prepare regular reports on resource allocation and utilization for management review.
• Identify and implement process improvements to enhance resource management practices
• Coordinate with recruitment agencies to ensure timely staffing of projects.
• Manage & maintain relationships with external vendors and staff
• Develop and maintain systems to track staff progress and performance.
• Collaborate with managers to develop individualized training development plans for each position.
• Coordinate with training and development team on training activities to support staff growth.
• Monitor staff engagement and satisfaction levels and identify opportunities to enhance staff morale and motivation.
• Collaborate with managers to address staff performance issues and implement corrective actions.
• Stay current on trends and best practices in staff development and performance management.
• Requirements
• Diploma in HR, Business Studies or equivalent
• Prior experience in L&D is an advantage
• Proficient in MS Excel
• Excellent verbal and written communication skills

Administration

• Assist with day to day operations of the Resource Management functions and duties
• Administration of transfers/movements, performance appraisal reviews, turnover, promotions etc.
• Collaborate with the Business Unit’s Resource Team on the daily resource management’s operational duties
• Conduct orientation and on-boarding of new joiners and integrate them into deployment plans.
• Manage off-boarding processes, exit interviews and clearance
• Ensure accuracy in the maintenance of manpower records in the systems.
• Administer and effectively implement the processes for disciplinary, grievance handling and termination/exit clearance, to ensure compliance with statutory and regulatory requirements
• Prepare monthly reports and recruitment statistics to Management
• Verify and process invoices for all contract manpower
• Any other ad-hoc duties as required or assigned

Requirements

• Degree in Business Administration, Business Studies or equivalent
• Professional HR certification (e.g., SHRM-SCP, SPHR) is a plus
• At least 5 years in HR Business Partners Experience
• Familiarity with Excel and an interest in learning Data Visualization Tools such as Tableau
• Eagerness to engage with unstructured data to derive insights and contribute to solving business problems
• Strong command of the English language, both written and spoken, with the ability to read and comprehend complex materials
• Willingness to develop presentation skills and effectively communicate with stakeholders Prepared to work in a progressive, fast-paced environment
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Good understanding of common HR practices and Employment related legislation

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R1770602 (Teng Min Yee)

JOB DESCRIPTION

Job Title

IT Project Management officer - Capital Market (Agency Contract)

Occupation

PROJECT MANAGEMENT MANAGER

Job Description & Requirements

About the Client:

Our client is a multinational Bank.

Responsibilities:

• Lead and ensure the department alignment with policies: compliance, security rules and controls.
• Lead the PMO activities for IT Production Services, and the project management services team.
• Provide support to the management during governance meeting.
• Backup Head of Department on Business Continuity Plan exercises (BCP), crisis management, permanent control governance, administrative activities etc.

Skills/Requirement:

• Must have experience working with infrastructure and application development team leading the project initiates from the scratch.
• Understanding the capital markets products, operations, operational risk management and/or technology experience
• Must be willing to support multiple shifts and provide extended support after office hours when required.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

Responsibilities

• Creation and maintenance of static data in Treasury systems. Static data includes set up of customer records, settlement instruction and instruments.
• Ensure team Service Level Agreements are met and all requests are completed accurately and timely
• Ensure a continued and effective on-going daily process when covering the duties of co-partner
• Support global entities’ static requests
• Check and prepare the section’s daily reports
• Attend to internal and external customers' queries
• Drives process improvement and system automation
• Ensure compliance to Department and Bank’s operational risk and regulatory requirements.

Skills/Requirement

· Good knowledge and understanding in treasury products or processing

· Good knowledge of MS Office Suite, including proficiency in Excel

· Meticulous and accurate in work

· Ability to focus on high quality work while under pressure

· At least 1 year of relevant experience in static data management preferred

· May need to work on weekends / SG public holidays (where required)

· Good knowledge of programming skills especially on C++

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

4 days off a month (Every Sunday and PH off)
Working Hour: Weekdays - 11am to 8pm; Weekend - 11am to 6pm
Working Location: Far East Plaza
Salary Range: $ 2500 - $ 3300 + $ 200 Attendance Allowance + $ 1000 performance bonus + Overriding

Job Summary:

As the Branch Manager, you will play a dual role in overseeing the daily operations of the branch while also providing expert beauty advice and personalized service to clients. You will lead and motivate the team, drive sales, and ensure the branch operates efficiently and effectively.

Responsibilities:

A) Branch Management:

• Oversee all day-to-day operations of the branch.
• Lead, train, and motivate a team of beauty therapists, consultants, and other staffs.
• Ensure excellent customer service and resolve any client complaints or issues.
• Monitor and manage inventory levels, ordering supplies as needed.
• Develop and implement strategies to increase sales and profitability.
• Maintain the branch’s appearance and ensure all equipment is in good working order.
• Conduct regular performance evaluations and provide feedback to staffs.
• Ensure compliance with health and safety regulations.
• Manage the branch budget and financial performance.

B ) Beauty:

• Greet and assist customers in selecting and delivery effective treatments suited to their needs.
• Maintain an in-depth knowledge of the latest beauty products and trends.
• Meet or exceed sales targets and contribute to the overall store performance.
• Build and maintain strong customer relationships to encourage repeat business.
• Handle customer inquiries and resolve any issues promptly and effectively.

Requirements:

• Proven experience as a Branch Manager or in a similar managerial role in the beauty industry.
• Strong knowledge of beauty products and treatments.
• Proficiency in using management software and Microsoft Office Suite.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description:

• Carry out month-end closing tasks, including preparing and reviewing journal entries for the General Ledger (GL).
• Reconcile various accounts to ensure financial records are accurate and complete.
• Prepare financial statements and reports, ensuring compliance with internal policies and regulatory requirements.
• Address and resolve discrepancies in a timely manner.
• Manage the addition and disposal of fixed assets, ensuring correct documentation in the financial system.
• Calculate and record depreciation for fixed assets.
• Generate detailed reports on fixed asset movements and valuations.
• Oversee the complete AP process, from invoice handling to payment approval and disbursement.
• Review and reconcile vendor statements to guarantee timely and accurate payments.
• Lead AP improvement projects to enhance efficiency and accuracy.
• Collaborate with vendors and internal teams to resolve AP-related issues or discrepancies.
• Work closely with procurement, operations, and finance teams to ensure smooth financial operations.
• Assist external auditors during audits by providing required documentation and explanations.
• Support budget preparation and forecasting by supplying accurate financial data and analysis.
• Reconcile payments or cheques (from internet banking) with issued payment lists.
• Follow up on unpresented payments or cheques and update the accountant on any issues.
• Monitor daily cash position and report findings to the accountant.
• Reconcile payments and cheques.
• Answer phone calls and manage administrative tasks.
• Prepare meeting materials for Board of Directors meetings.
• Collect mail from designated locations.

Job Requirement:

• Diploma or degree in Accounting or Business from a polytechnic.
• Minimum 3 years of experience in a similar finance or accounting role.
• Strong analytical and problem-solving skills, with a sharp attention to detail.
• Excellent time management and organizational abilities.
• Proficient in Microsoft Excel and other Microsoft Office tools.
• Effective communication and interpersonal skills, with the ability to work well in a team.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

The A*STAR Institute for Human Development and Potential (A*STAR IHDP) focuses on research that aims to improve and impact the health and well-being of Singaporeans across the life course.

Job Summary:

We are seeking a motivated and detail-oriented Manager to join our dynamic team. This position is ideal for individuals looking to develop their skills in business development, contract management, strategic partnerships, and project management.

The successful candidate will assist in the administration of collaboration agreements and support various Project Management and Technical & Business Development initiatives.

Key Responsibilities:

Contract Management

• Draft, negotiate and finalise collaboration agreements, non-disclosure agreements, procurement agreements, material transfer agreement, data access agreement and service agreements.
• Maintain an organized system for tracking of contract status and renewal and provide reports to internal and external stakeholders.
• Facilitate customer account creation for new industry and collaboration partners
• Coordinate filing of technology disclosures and patents
• Assist in preparing materials and organizing events and workshops related to business development initiatives.
• Support and facilitate the training of scientific staff in using standard agreement templates

Project Management

• Ensure timely and proper project documentation in the Project Management System
• Work with project managers to track the progress of project deliverables
• Track contract agreement billings to ensure timely billing by project teams
• Facilitate project management operations, and develop and implement procedures to improve project lifecycle management.
• Any related administrative or ad hoc duties as assigned by the Reporting Officer(s)

Qualifications:

• Bachelor degree in Business Administration, Life Sciences, or a related field
• 2 to 3 years of working experience, preferably in a research or academic setting
• Excellent written and verbal communication skills
• Ability to work collaboratively in a team environment
• Detail-oriented with strong organizational abilities
• Positive learning attitude with good interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong interest in business development and project management

• Oversee general day-to-day management & operational of the restaurant business
• Responsible for outlet sales target and KPIs include overall cost, i.e. food cost and labour cost
• Enhance the leadership and performance excellence o the team members by training, motivating, assessing, and being a role model for all team members to provide customers with high quality of service
• Respond to the customer or team members comments and feedback professionally. Report, discuss and consult with Area Manager on the comments and feedback
• Ensure sufficient stock for daily operation; stocks and ingredients keep fresh and follow FEFO (first expired first out) system
• Responsible and ensure outlet safety, cleanliness, hygiene and keeping in high standards
• Ensure respective section in outlet follow SOP manual and execute accordingly
• Responsible for outlet workforce arrangement, scheduling and reporting shortage or excess of the workforce to Area Manager regularly
• Good knowledge about all menu, able to explain clearly to team members during training
• Implement Strategies to boost staff attitude, morale and motivation
• Maintain food standard and quality control

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

The Management Consultant is responsible for evaluating and improving store operations, identifying areas of opportunity, and implementing strategies to optimize performance and efficiency.

The role involves working closely with store managers and teams to ensure that business objectives related to sales, customer service, inventory management, and operational standards are achieved. The consultant will provide expert advice, insights, and recommendations to enhance overall store performance and profitability.

Key Responsibilities:

1. Store Operations Analysis:

• Conduct comprehensive assessments of store operations, including sales processes, inventory management, staff performance, and customer experience.
• Analyze store performance data, KPIs, and financial reports to identify gaps and opportunities for improvement.
• Evaluate current store layouts, product displays, and traffic flow to optimize the customer journey.

2. Strategic Recommendations:

• Develop actionable recommendations to improve store efficiency, sales performance, and customer satisfaction.
• Design and implement operational strategies and procedures tailored to the specific needs of each store.
• Propose initiatives to reduce costs, enhance productivity, and optimize resource allocation.

3. Staff Training & Development:

• Work with store managers to assess training needs and develop programs to enhance staff skills, particularly in customer service, sales techniques, and inventory management.
• Provide coaching and mentorship to store leadership teams to improve management and operational capabilities.
• Ensure that staff are trained on best practices and new operational procedures.

4. Sales & Marketing Optimization:

• Identify opportunities to boost sales through improved merchandising, promotions, and customer engagement strategies.
• Work with store teams to design and implement marketing campaigns to drive traffic and increase conversion rates.
• Collaborate with marketing teams to improve store branding, online presence, and in-store customer experiences.

5. Inventory & Supply Chain Management:

• Assess and recommend improvements in inventory control, stock rotation, and order management processes.
• Work with store management to optimize supply chain logistics, reducing stockouts and overstocking.
• Introduce tools or technologies to enhance real-time inventory tracking and demand forecasting.

6. Customer Experience Enhancement:

• Analyze customer feedback and conduct surveys to understand customer expectations and satisfaction levels.
• Develop strategies to improve customer service, loyalty programs, and overall in-store experiences.
• Implement changes to store layouts and displays to create a more engaging and customer-friendly environment.

7. Performance Tracking & Reporting:

• Establish key performance indicators (KPIs) for store operations and create reporting mechanisms for ongoing performance monitoring.
• Present findings and progress reports to senior management and store leadership teams.
• Recommend adjustments based on performance metrics and feedback from stakeholders.

8. Project Management:

• Lead or participate in special projects aimed at improving store performance, such as new store openings, store redesigns, or process improvement initiatives.
• Ensure project timelines and deliverables are met, and that solutions are sustainable for long-term success.

Job Requirements

Key Qualifications:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• 5+ years of experience in retail store management, operations consulting, or related field.
• Proven track record of improving retail operations and driving business results.
• Strong understanding of retail best practices,inventory management, and customer service excellence.
• Experience with data analysis, financial reporting, and sales metrics.
• Excellent problem-solving and project management skills.

Key Competencies:

• Analytical thinking and data-drivendecision-making.
• Strong communication and interpersonal skills.
• Leadership and coaching abilities.
• Ability to effectively understand headquater's management directions.
• Adaptability and creativity in problem-solving.
• Customer-focused with a deep understanding of the retail landscape.
• Ability to manage multiple projects and deadlines.

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Responsibilities

• Developing and implementing security policies, procedures, and guidelines to ensure compliance with industry standards and regulations.
• Leading the design and implementation of security controls, including firewalls, intrusion detection systems, endpoint protection, and security information and event management (SIEM) systems.
• Conducting regular security assessments and vulnerability scans to identify potential risks and vulnerabilities.
• Responding to and investigating security incidents and breaches, and implementing measures to prevent future occurrences.
• Managing and monitoring security systems and tools to detect and respond to security events and threats.
• Collaborating with other IT teams to ensure security best practices are followed during system and software development.
• Providing guidance and support to junior security operations engineers and other team members.
• Staying up-to-date with the latest security trends, threats, and technologies, and making recommendations for improvement.
• Participating in incident response and disaster recovery planning and testing.
• Collaborating with external vendors and partners to ensure the security of third-party systems and services.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Strong technical knowledge and experience in security operations, network and systems administration, and incident response
• Experience with programming languages (Rust is a plus), Embedded Systems, Hardware peripherals.
• Familiarity with Operating System Security (e.g. Linux, Windows).
• Excellent problem-solving and analytical skills.
• 6+ years of professional experience in hardware and firmware security.
• Chinese speaking to liaise with Chinese counterparts

Benefits

• Up to 20 days Annual Leave
• Shift Allowance
• Festive Gifts
• Overtime Meal and Transport Benefits
• Employee Growth Fund
• Group Insurance
• Regular Employee Bonding Events
• Attractive Annual Variable Bonus AND Quarterly Performance Incentives

Culture

• We foster our core values through active listening, caring, and supporting continuous improvement for all our staff members
• Experience the energetic working environment with multicultural staff members with varied skills and experiences

We are working with a tier 1 global banking client to hire a Project Management Analyst for their Private Banking KYC team.

This position wil be on a 6-month contract that can be extended.

Responsibilities

• Take on project management responsibilities to drive process enhancements and increased efficiency through automation or any such work
• Support the team in KYC BAU processes where necessary

Requirements

• 1-4 years of experience
• Strong advanced proficiency in excel (i.e., automation tools, VBA, power automate)
• Exposure or understanding of KYC will be an added advantage

Job Description:

Reporting to the Chief Corporate Development Officer & Head, Project Management Office, the Project Management Manager (Manager, Project Management Office) will have the following responsibilities:

• Set and reinforce the vision for our Project Management Office in HQ

• Build and maintain the Project Management Office’s South Korea processes. Manage, together with the South Korea-based team, projects in Korea using the Group’s framework – adapting it to make it work. Supporting at project inception, project planning, project execution, and project closure.

• Increase Gurin’s ability to safely deliver projects in South Korea with speed, and with a strong, data-driven emphasis on metrics that drive the organisation.

• Coordinate the company’s projects in South Korea with functional experts (e.g. Operations, ESG, Legal, Finance, Strategy), contractors, partners and other stakeholders.

• Proactively flag risks and potential blockers, and determine path to mitigation / resolution / escalation.

• Ensure project compliance with all Gurīn processes and policies, contract terms and local laws.

• Communicate project progress to management

• Promote a culture of continuous improvement within the PMO.

Job Requirements:

• Fluent in English and Korean.
• Strong presentation skills.
• Excellent communcation and interpersonal skills, with the ability to communicate concepts effectively to stakeholders.
• Experience in relevant project management leadership roles.
• Experience in developing and deploying Project Management processes and tools, and continuously improving them.
• At least 5 years experience working with Solar, Wind or BESS projects in South Korea.
• Master's in Business Administration or a similar/strong discipline

Job Mandate

The Project Manager Officer is primarily responsible for managing projects for Singapore Branch. He/She assists the Commercial Banking Head and Chief Executive to formulate the Business Recovery Plan and ensuring that projects and activities of the branch support business priorities.

Duties & Responsibilities

Project Management

· Responsible for a portfolio of process enhancement, product development, or process automation projects

· Prepare a detailed project plan outlining key milestone, workstreams, and activities; manage project delivery according to this plan

· Track project progress and provide regular reports on status to the project team and key stakeholders.

· Manage and adjust for changes in project priority, scope, schedule, and budget.

· Identify, escalate and mitigate potential risks throughout the project lifecycle.

· Oversee communication and relationships with project stakeholders

· Manage internal resources and/or external vendors to ensure successful project completion

· Coordinating diverse teams including internal and third-party members.

· Applies good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled

· Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed

· Applies lessons learned from recent projects to future projects

Business Management Support

· Act as contact point person accross all Business Units, especially in terms of business risk and control, operational matters, information dissemination, co-ordination on general queries and escalation, regulatory and compliance matters, and other business initiatives

· Perform Risk Management and Control tasks (e.g. KRI monitoring, incident reporting, audit point closures, RM scorecard monitoring, etc.)

· Support Center Heads with various business Initiatives; represent Front Office in regular process enhancement and new product working groups

· Support Center Heads Monitor Key Performance Indicators.

· Collaborate with MIS and Finance to support Center Heads in monitoring, tracking and analyzing individual and team important metrics.

· Facilitate discussions between RMs/ARMs and support partners in clarification/resolution of business issues (e.g. payment/AML queries).

· Facilitate readiness and participation in business contingency planning (BCP).

Job Mandate

The Project Manager Officer is primarily responsible for managing projects for Singapore Branch. He/She assists the Commercial Banking Head and Chief Executive to formulate the Business Recovery Plan and ensuring that projects and activities of the branch support business priorities.

Duties & Responsibilities

Project Management

· Responsible for a portfolio of process enhancement, product development, or process automation projects

· Prepare a detailed project plan outlining key milestone, workstreams, and activities; manage project delivery according to this plan

· Track project progress and provide regular reports on status to the project team and key stakeholders.

· Manage and adjust for changes in project priority, scope, schedule, and budget.

· Identify, escalate and mitigate potential risks throughout the project lifecycle.

· Oversee communication and relationships with project stakeholders

· Manage internal resources and/or external vendors to ensure successful project completion

· Coordinating diverse teams including internal and third-party members.

· Applies good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled

· Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed

· Applies lessons learned from recent projects to future projects

Business Management Support

· Act as contact point person accross all Business Units, especially in terms of business risk and control, operational matters, information dissemination, co-ordination on general queries and escalation, regulatory and compliance matters, and other business initiatives

· Perform Risk Management and Control tasks (e.g. KRI monitoring, incident reporting, audit point closures, RM scorecard monitoring, etc.)

· Support Center Heads with various business Initiatives; represent Front Office in regular process enhancement and new product working groups

· Support Center Heads Monitor Key Performance Indicators.

· Collaborate with MIS and Finance to support Center Heads in monitoring, tracking and analyzing individual and team important metrics.

· Facilitate discussions between RMs/ARMs and support partners in clarification/resolution of business issues (e.g. payment/AML queries).

· Facilitate readiness and participation in business contingency planning (BCP).

• Are you looking to build a strong career in the financial advisory industry?
• Do you possess strong communication skills and a keen understanding of financial products?
• Are you driven and self-motivated for success?

If so, then we are looking for you!

About this role:

As a Wealth Management Executive, you will provide sound insurance and reliable financial advice to customers by analysing their financial needs and exceeding their service expectations. You will also develop and present financial strategies and provide holistic advisory services while building and retaining meaningful relationship with your customers.

Successful candidates will be placed on a mentorship programme to equip you with the knowledge and skills to succeed in your business. Utilize finexis unique fintech solutions to automate client relations and generate solutions using artificial intelligence. Candidates with strong leadership qualities will be fast tracked for management. Build your career with us now!

You will be responsible and involved in:

• Client acquisition through various prospecting strategies
• Participate in business development activities relating to Financial Planning
• Review prospective/existing client portfolio
• Propose solutions and planning for client investment and insurance needs
• Client Management and Retention

Requirements:

• Must meet minimum age requirement as per MAS guidelines
• Possess a Diploma or Bachelor’s Degree
• Excellent communication and interpersonal skills

Benefits:

• Competitive compensation package
• Incentive trips from company and partners
• Access to cutting-edge financial tools and resources
• Professional development
• Flexible schedule

LOOKING FOR NEW OPPORTUNITY?

About Us:

We're a dynamic global sales and marketing powerhouse, partnering with top-tier clients to revolutionise their sales strategies and market dominance through exciting, face-to-face marketing initiatives.

We're on the hunt for fresh talent to nurture into future leaders within our industry. If you're hungry for success, our proven systems are tailor-made to propel ambitious go-getters like you!

Your role :

• Be the face of our clients, assisting with presentations and onboarding processes.

• Champion customer acquisition through engaging face-to-face interactions

• Take the lead on exciting marketing campaigns and projects

• Management roles with incentives to lead a team and explore more potential campaigns

Benefits :

• Regular Travel opportunities -> Regional and International

• Personalised 1 to 1 Coaching Provided at every stage

• Gain invaluable exposure and skills that will level up your game

• Thrive in a positive, supportive team environment

• Step out of your comfort zone and into your potential

Purpose of the Role:

Reporting to the Manager of Welfare Services, you shall provide daily administrative/logistics support on SCS Transport Services and SCS Financial Assistance schemes.

Key Responsibilities:

Provide administrative/logistics support for SCS Transport Services

• Attend to telephone/walk-in clients when required
• Create applicant’s profile in LEAP
• Prepare letter of approval/rejection to applicants
• Prepare daily transport schedule
• Process payment/claims
• Track and monitor vans usage and prepare monthly/MSF reports for submission.

Provide administrative support for SCS Financial Assistance Schemes

• Attend to telephone/walk-in clients when required
• Create applicant’s profile in LEAP
• Prepare letter of approval/rejection to applicants
• Assist in the coordination of activities/programmes
• Process hospitals and clinics’ bills/invoices
• Assist in extracting reports from Leap for reporting and/or data analysis

Provide administrative support in TenderBoard

• Process payments/claims

Key Requirements:

· Minimum GCE ‘O’/’N’ or equivalent

· Preferably with relevant experience

· Basic customer or patient services skills

· Positive attitude, good communication and strong interpersonal skills

· Proficient in MS Office Excel, mail merge

· Basic letter writing/email, minutes and notes taking.

· English and a second language (ability to speak dialect will be beneficial)

Do you want to work for the one of the most Agile, Exciting and Professional firm in Management Consulting and Digital Transformation Strategy Consulting and Services industry ?

Are you keen to make a huge difference with you great enthusiasm, creativity, initiative and experiment with great freedom to be part of a growth story ?

Are you interested in helping international clients, Local and SME business clients to solve their business problems with a results oriented Team of professionals? And are you the type of person who enjoys an integrity focused, fast-paced, entrepreneurial, innovative, professional and vibrant environment? Then we'd like to hear from you!

Introduction: Unimas Consulting is a Singapore Enterprise, providing Independent Consulting Services in Digital Transformation Strategies, Supply Chain, Process re-engineering. We are looking for a Self-Driven individual with potential to be a star in our Management Projects consulting team.

Job responsibilities / Requirements

· Project management, Tracking Project Milestones and Solutions delivery

· Development of a team of consultants and solution delivery analysts.

· Liaising with clients to identify and define project requirements, scope, and objectives.

· Participating in the full lifecycle of a project: from gathering and understanding the end-user needs, creating the functional design, architecting the solution, supervising the detailed technical design and implementation, to preparing and executing the functional and product tests before the handover

· Providing consistent and clear communication between all project stakeholders, team members and client

· Participating in the development of strategies, operating models (i.e., organizations & processes), roadmaps and business cases to developing Unimas’s research and knowledge capital and practice methodologies

· Participating in business development efforts to secure new projects with new and existing clients

· Closely following the strategic direction set by senior management when establishing near term goals.

· Assisting the sales department in creating proposals for prospects or existing client

· Determining the approach to be used on a project

· Leading Project review meetings, Facilitating daily stand-up meetings

· Leading Process optimization and re-engineering and lead change management efforts as required.

· Preparing project communication plans, Preparing and managing risk management plans

· Managing the project constraints of scope, time, budget, quality, risk, and resources

· Providing status reports to the executive sponsor or other stakeholders as required

Support Business Development and Marketing initiatives and Digital marketing efforts of the organisation to generate new business opportunities.

Employment Type: 1-year contract (renewable subject to work performance)

Salary: Up to S$5,500

Location: Serangoon North (onsite)

Key Responsibilities:

• Collaborate with internal stakeholders for tender and quotation updates.
• Liaise with Procurement and Contract Managers on requests.
• Renew maintenance contracts, overseeing the entire process from approval to award.
• Prepare letters of award and compile contract documentation.
• Coordinate contract commencement meetings with vendors.
• Conduct final account assessments before contract expiry.
• Manage and maintain records of maintenance contracts.
• Analyze contractor assessment results and coordinate vendor management with Facilities Managers.
• Assist with audits and reporting related to contracts and vendors.
• Perform administrative tasks as assigned and support team members.

Requirements:

• Diploma/Degree in Quantity Surveying or Facilities Management.
• Minimum 3 years of experience in contract management or procurement in building facilities.
• Experience in dealing with tender management (e.g. calling tender, tender evaluation, and tender award).
• Candidates with Quantity Surveying background is advantageous.
• Strong understanding of procurement processes and budgeting.
• Team player, organized, detail-oriented, and able to work under tight deadlines.
• Proficient in Microsoft Office; experience with e-sourcing tools like Ariba, Acubuy, and SAP is a plus.
• Good verbal and written communication skills.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

IT Incident Management Lead
Posted by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting
Email: [email protected]

Client Overview:
Our client is a prominent and stable player in the financial sector.

Role Summary:
We are seeking an IT Incident Management Lead to join the IT Service Management (ITSM) team. This role is essential for ensuring that ITIL processes are effectively implemented and optimized, providing technology teams with a robust framework for delivering high-quality IT services.

The IT Incident Management Lead will focus on identifying, analyzing, and addressing the root causes of significant incidents and recurring IT issues, ensuring long-term stability in the IT environment while minimizing disruptions and enhancing system performance.

Key Responsibilities:

• Proactively identify potential problems through the analysis of incident trends and service data.
• Lead root cause analysis (RCA) efforts for major and recurring incidents to prevent future occurrences.
• Thoroughly document RCA outcomes, addressing all contributing factors and systemic issues.
• Clearly present root cause analyses, action plans, and resolutions to both technical and non-technical audiences.
• Communicate findings and updates effectively to enhance service reliability.
• Maintain and enhance the problem management process in alignment with ITIL best practices.
• Monitor and track known errors to ensure timely resolution, minimizing operational impact.
• Work collaboratively with incident and change management teams to update or retire known errors as fixes are implemented.
• Share known errors and workarounds to improve incident resolution efficiency.
• Identify risks that could lead to disruptions and proactively mitigate them through effective problem management.
• Track and report problem management-related key performance indicators (KPIs) in a timely manner.

Qualifications:

• At least 5 years of experience managing problem investigations in a complex technological environment that supports real-time transactions.
• ITIL v3/v4 Foundation Certification is required; advanced ITIL certifications are preferred.
• Relevant technology certifications (e.g., AWS, Azure, Cisco) are advantageous.
• Exceptional communication and writing skills, with the ability to clearly explain complex concepts.
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies.
• Proven experience in conducting complex root cause analyses and resolving incidents in multi-vendor and multi-platform settings.
• Familiarity with monitoring and alerting tools (e.g., ELK, SolarWinds).
• Self-driven and capable of working independently.
• Strong problem-solving skills, with the ability to analyze intricate technical issues and perform effective root cause analysis.

How to Apply:
For a confidential discussion about your next technology opportunity, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], referencing the job title. Only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060